Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Receptionist Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Overview This comprehensive course on Digital Marketing Agency Elite Consultants Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Digital Marketing Agency Elite Consultants Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Digital Marketing Agency Elite Consultants Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Digital Marketing Agency Elite Consultants Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 141 lectures • 21:55:00 total length •DMA Elite Consultant Course Overview: 00:10:00 •Best Way To Learn These Skills: 00:10:00 •Rewiring Your Brain For MAX Success: 00:53:00 •The Business Model: 00:29:00 •How We Help Businesses: 00:47:00 •2 Types of Digital Marketing Agencies: 00:06:00 •Your Agency Starter Kit: 00:05:00 •Moving Parts of Your Agency: 00:15:00 •Business Applications Overview: 00:06:00 •Set Up Your Free Agency Website: 00:04:00 •Setup Hosting Name Servers: 00:01:00 •How To Install WordPress: 00:01:00 •Install Your Agency Website: 00:17:00 •Setup Your Business Email: 00:06:00 •Your Daily Productivity Hub: 00:14:00 •Laser Focus & Productivity Tools: 00:06:00 •5 Step Agency Success Blueprint: 00:08:00 •Step by Step Action Plan: 00:05:00 •Targeting Your Ideal Clients: 00:14:00 •The Best Niches To Target: 00:08:00 •How To Find Hot Leads Part 1: 00:21:00 •How To Find Hot Leads Part 2: 00:28:00 •How To Find Hot Leads Part 3: 00:20:00 •Google Ads Prospecting: 00:26:00 •Google Ads Advanced Prospecting: 00:15:00 •Google Ads Secret Prospecting Tool: 00:04:00 •Google LSA Prospecting: 00:05:00 •Get Clients With Video Audits: 00:06:00 •Video Audit Email Template Overview: 00:05:00 •Google Ads Video Audit Walkthrough: 00:07:00 •Google Ads Example Video Audit: 00:12:00 •Example Video Audit: 00:02:00 •Example Video Audit #2: 00:04:00 •Facebook Ads Video Audit Walkthrough: 00:07:00 •Facebook Ads Video Audit Script: 00:03:00 •Secret Lead Finder Tool: 00:10:00 •Cold Email Lead Generation System: 00:06:00 •How To Find Case Studies: 00:11:00 •Free Ready To Use Case Studies: 00:02:00 •Where To Get Email Lists: 00:07:00 •How To Write Emails That Convert: 00:28:00 •Get Clients With These Email Templates: 00:16:00 •Get Clients With Social Media Audits: 00:06:00 •Email Guidelines To Follow: 00:08:00 •Good Prospect vs Bad Prospect: 00:06:00 •My Secret Email Template: 00:07:00 •Converting Emails Into Meetings: 00:10:00 •Schedule Calendar Appointments: 00:03:00 •Booking Software Walkthrough: 00:11:00 •Cold Email Automation Tool: 00:07:00 •How To Get Clients on Linkedin: 00:17:00 •Linkedin Basic Search Overview: 00:05:00 •Finding Hot Leads on Linkedin: 00:10:00 •Get Free Leads Sent To Your Inbox: 00:03:00 •Get Instant Credibility on Linkedin: 00:04:00 •Get Clients With Facebook Ads: 00:03:00 •Setup Your Facebook Ads Campaign: 00:08:00 •Automate FB Leads + Landing Page Booking: 00:07:00 •4 Step Cold Calling System: 00:09:00 •Psychology of Cold Calling: 00:07:00 •Working With Gatekeepers: 00:06:00 •Digital Marketing Agency Sales Foundations: 00:07:00 •How To Build Rapport: 00:07:00 •How To Use Tonality: 00:05:00 •Influencing With Language Patterns: 00:07:00 •The 3 Types of Prospects: 00:06:00 •Sales Objection Mastery: 00:16:00 •The Mindset Challenges of Sales: 00:09:00 •The Perfect Discovery Call: 00:20:00 •The Perfect Presentation Call: 00:10:00 •Sales Pipeline CRM Walk-Through: 00:04:00 •How To Collect Payments: 00:05:00 •How To Onboard Clients: 00:09:00 •Step by Step Action Plan: 00:05:00 •Google Ads Overview: 00:18:00 •Google Ads Keyword Overview: 00:14:00 •Create Google Ads Account: 00:08:00 •Google Ads Campaign Creation: 00:20:00 •Google Ads Tools and Settings: 00:04:00 •Google Ads Keyword Research: 00:17:00 •Google Ads Advanced KW Research: 00:08:00 •Setting Up Google Ad Extensions: 00:06:00 •How To Install Google Analytics: 00:05:00 •Google Ads Copywriting Mastery: 00:29:00 •Google Ads Keyword Optimization: 00:03:00 •Google Ads Remarketing: 00:08:00 •WordPress Walkthrough: 00:11:00 •Landing Page Builder Walk-Through: 00:31:00 •Zapier Lead Automation: 00:04:00 •How To Setup Call Tracking: 00:07:00 •Google Ads Cost Calculator: 00:08:00 •Google Ads Presentation Walkthrough: 00:13:00 •Google Local Service Ads: 00:19:00 •Google Local Service Ads Presentation: 00:14:00 •Additional Materials: 00:00:00 •Facebook Ads Overview: 00:14:00 •The Ultimate Facebook Ads Formula: 00:14:00 •7 Principles of Influence: 00:08:00 •The Value Ladder: 00:05:00 •Facebook ROAS Calculator: 00:06:00 •Business Manager Overview: 00:08:00 •Ads Manager Walkthrough: 00:13:00 •Facebook Pixel Setup Walkthrough: 00:08:00 •Traffic Campaign Ad Setup: 00:12:00 •Setting Ad Budget and Schedule: 00:04:00 •Clicks Campaign To Conversions: 00:06:00 •Conversion Campaign Ad Setup: 00:04:00 •Page Post Campaign Setup: 00:07:00 •Traffic and PPE Ad Stacking: 00:09:00 •Lead Ads Campaign Setup: 00:04:00 •How To Create Video Ads: 00:07:00 •Facebook Naming Structure Overview: 00:03:00 •Campaign, Adset & Ad Naming Walkthrough: 00:04:00 •Facebook Ads Copywriting Templates: 00:10:00 •Facebook Ads Split Testing: 00:04:00 •Facebook Ads Policy: 00:03:00 •Facebook CBO Overview: 00:06:00 •Facebook Retargeting Overview: 00:05:00 •Creating Retargeting Audiences: 00:05:00 •Creating LAL Audiences: 00:03:00 •Creating Audience From Customer List: 00:04:00 •Facebook Audience Insights Tool: 00:09:00 •Get Access To Competitors Ads: 00:04:00 •Facebook Ad Performance Metrics: 00:07:00 •Digital Marketing KPI's: 00:07:00 •Facebook Ads Pitchdeck: 00:13:00 •Additional Materials: 00:00:00 •Doing The Work Yourself: 00:05:00 •Outsourcing To White-label Agency: 00:06:00 •Service Fulfillment Partner: 00:48:00 •Hiring Independent Contractors: 00:05:00 •How To Find Appointment Setters: 00:11:00 •How To Find Sales Reps: 00:06:00 •How To Make Easy Money Selling Websites: 00:00:00 •How To Find Web Design Clients: 00:14:00 •Crawl Space Services Funnel: 00:00:00 •Auto Detail Funnel: 00:00:00 •Dental Implants Funnel: 00:00:00 •DUI Attorney Funnel: 00:00:00 •Divorce Attorney Funnel: 00:00:00 •Assignment - Digital Marketing Agency Elite Consultants Masterclass: 00:00:00
Project management can seem scary and rather intimidating. The whole aim of this programme is to give people a simple and straightforward way of dealing with projects without having to use complex and confusing systems. This two-day course is designed to introduce the apparently complex world of project management in a simple and practical manner. The programme is for anybody who has to run a project of any nature. It has been attended by people from as diverse fields as events management, fashion, charities, oil companies and so on. The programme is run without using any IT project management systems although an introduction can be given if required. At the end of the programme participants will leave understanding: What a project is and why projects are so important today The roles of a project manager Some key language and concepts A simple 5-step model for organising projects How to make sure you understand what your 'client' really wants A set of three simple tools to plan the project How to make decisions What to monitor when the project is running How to close the project 1 Introduction What is the aim of this programme? 2 Background thinking What is a project? The project manager's eternal triangle (cost-quality-time) What are the characteristics of successful projects? Who are the key characters in a project? What are the roles of a project manager? 3 The project process Why have one? 4 Project initiation What is the aim? Identifying key information Key skill: mission analysis Initial risk analysis Document and sign-off 5 Decision-making - 'Stop, Think, Act!' The 'Stop, Think, Act!' technique Recognise the opportunity to make a decision The 3 Cs - making sure we understand the decisions we have to make Identifying options Making your decision Taking it to action 6 Creativity 7 The planning stage Identify all discrete tasks Sequence and dependencies Time line - critical path Resources Project base-line 8 Execution stage - delivering the result Monitor Evaluate Adapt Control Review 9 The project close Review Documentation Have we delivered? What have we learned?
Duration 3 Days 18 CPD hours This course is intended for This introductory-level course is for experienced application developers new to MongoDB. Overview This course is approximately 50% hands-on lab to lecture ratio, combining engaging expert lessons, demos and group discussions with real-world, skills-focused machine-based labs and exercises. Working in a hands-on learning environment, guided by our expert team, you'll explore: Storage Basics MongoDB Document Model MongoDB Setup CRUD: Basics through Advanced Concepts Performance: Basics through Advanced Concepts Aggregation: Basics through Advanced Concepts Replication: Basics through Advanced Concepts Sharding: Basics through Advanced Concepts Schema Design Security Basics, Authentication & Authorization Application Development and Drivers Geared for experienced developers, Introduction to MongoDB for Developers is a comprehensive course that provides you with hands-on experience with the MongoDB query language, aggregation framework, data modeling, indexes, drivers, basic performance tuning, high availability and scaling. Throughout the course, you?ll explore the MongoDB Atlas database environment in detail, gaining job-ready skills you can put right to work after class. Storage Basics What is a Storage Engine? WiredTiger Storage Engine In-Memory Storage Engine Encrypted Storage Engine MongoDB Document Model JSON and BSON MongoDB Data Types MongoDB Setup Atlas Setup / Local MongoDB Setup CRUD Basics Insert Command Find Command Query Operators Remove Command Updating Documents CRUD Advanced Bulk Writes Retryable Writes Find and Modify Transactions Performance Basics Indexes Aggregation Basics Aggregation Pipeline Concepts Aggregation Pipeline Stages Aggregation Pipeline Expressions Aggregation Advanced $lookup stage $graphLookup stage $expr operator Faceted Search Type Conversions Advanced Expression Operators Date Expression Operators Expression Variables Aggregation Pipeline Optimizations Aggregation in a Sharded Cluster Replication Basics MongoDB Replica Sets Replica Set Use Cases Replication Mechanics Replication Advanced Using Write Concern to Tune Durability Semantics Using Read Concern to Tune Read Isolation Using Read Preference Replica Set Tag Sets Sharding Basics Sharding Concepts When to Shard What is a Shard Key? Zoned Sharding / MongoDB Atlas Global Clusters Sharding Advanced Components of a Sharded Cluster Sharding Mechanics Choosing a Good Shard Key Schema Design Schema Design Core Concepts Common Patterns Security Basics Authentication & Authorization Network Encryption Encryption at Rest Auditing
Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations
Overview With the ever-increasing demand for English in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in English may be. Learning about English or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in English. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on English is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by Compete High in this Functional Skills English Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Functional Skills English Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Functional Skills English Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of English, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in English, Anyone looking for a certificate of completion on doing an online training on this topic, Students of English, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Functional Skills English Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Word Word 00:00 Module 2 - Sentence Sentence 00:00 Module 3 - Parts of speech Parts of speech 00:00 Module 4 - Noun & Pronoun Noun & Pronoun 00:00 Module 5 - Adjective Adjective 00:00 Module 6 - Verb Verb 00:00 Module 7 - Adverb Adverb 00:00 Module 8 - Article Article 00:00 Module 9 - Preposition Preposition 00:00 Module 10 - Punctuation Punctuation 00:00
Course Overview Learn all the essential skills to become an expert in Acupressure Massage Therapy. From this comprehensive Acupressure course, you will be able to understand the principles of Acupressure Massage Therapy. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Acupressure is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Acupressure course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Acupressure course, learn the vital abilities and knowledge you require to succeed in your life. Introduction Welcome to the course! It is so great to have you here! 00:02:00 Download your 'goodies' from the resources! 00:01:00 Learning the basics of essential oils If you don't know about essential oils then this section is important 00:01:00 Knowing the grade of your essential oils-are they therapeutic or not? 00:04:00 Why Do Certain Plants Have Essential Oils? 00:02:00 When is an essential oil not an essential oil? 00:02:00 Why essential oils have such huge variations in cost. 00:03:00 Buying your essential oils 00:05:00 Storing your essential oils and their shelf life 00:04:00 This is important when buying citrus essential oils 00:01:00 This is REALLY important when you have citrus essential oils. 00:01:00 So how do they adulterate essential oils? 00:06:00 So how do they test essential oils for purity? 00:02:00 Results from the adulterated essential oil test 00:01:00 The unsung heroes of the aromatherapy world-carrier oils. 00:03:00 The qualities of the various carrier oils 00:10:00 Personal inhalers-These are brilliant for you and your clients! 00:06:00 What you can make for your clients for them to use at home Massage is the perfect modality for using aromatherapy to get great results 00:06:00 What equipment you need 00:04:00 Essential oil safety-very important things that you should know 00:04:00 A word about using peppermint and eucalyptus with children 00:02:00 Diffusers at home-what you shouldn't do 00:04:00 Personal inhalers-These are brilliant for you and your clients! 00:06:00 Making diffuser blends for your clients 00:02:00 Roller bottles are great for your clients! 00:03:00 How to make a muscle and pain balm and chest rub 00:08:00 Unscented lotions are a better alternative for your clients at home 00:03:00 Using warm and cold compresses-when is the right time to do which? 00:03:00 Baths with essential oils-do not recommend this! 00:02:00 How to charge correctly for your essential oil blends and products 00:03:00 Relaxation massages and the correct dilutions for your clients 00:03:00 Treating problem areas-you can increase your dilution levels. 00:02:00 If you are a reflexologist, here is what you can do. 00:01:00 Make your full body massage sessions 75 mins or more. 00:02:00 The consultation with your clients is really important 00:04:00 A word about diluting for different people 00:03:00 It is important to keep good records for several reasons 00:01:00 Tell the world! Promote about your new skills. 00:03:00 Using aromatherapy for specific emotional, physical and psychological disorders Let's take a look at how you can help your clients on so many levels. 00:01:00 Awesome Stock Blends for your Massage Clients 00:04:00 How to make anxiety relief blends and inhalers for your clients 00:03:00 Insomnia-This blend will knock them out! 00:03:00 Morning Sickness-One essential oil that made a huge difference! 00:02:00 Allergy relief inhalers for your clients 00:04:00 How to make a nausea inhaler for your clients 00:04:00 The best uplifting blends for your clients 00:02:00 Headaches-Lotions, inhaler and diffuser blends and roller ball blends. 00:04:00 Blends to help your clients have better focus and concentration 00:03:00 Menopause- A really powerful massage blend that you can also make for them 00:02:00 How to enhance your clients athletic abilities using essential oils 00:02:00 Help your clients through cold and flu season with these great blends 00:04:00 Musculoskeletal Pain and how to treat specific disorders What you will learn in this section 00:03:00 Muscular aches and pains and a great blend to help them 00:03:00 Sprains and strains-A roller bottle blend for your clients thats brilliant 00:05:00 Overuse Problems-Tendonitis, bursitis, plantar fasciitis etc 00:03:00 Cellulite treatments, oils and creams 00:06:00 Post exercise soreness massage blends and lotions for home use 00:05:00 Fluid retention/Edema/Lymphatic drainage oils and treatments 00:07:00 Oil and lotion Blends for Cramps and Muscle Spasms 00:02:00 A very effective bruises and bumps oil to make 00:02:00 Rheumatoid arthritis- which oils are the best and why 00:02:00 Osteoarthritis- The oils that work best for this condition 00:02:00 How to effectively use essential oils for nerve pain and sciatica 00:03:00 What if you do not know whether to use warming or cooling oils? 00:03:00 The Basics Of Blending Blending Basics-Making your own blends. 00:12:00 The therapeutic qualities of some common essential oils Looking at the specific properties of common essential oils 00:01:00 68Basil 1 00:03:00 Bergamot 00:02:00 Black Pepper 00:02:00 Cardamon 00:01:00 Cedarwood 00:02:00 Cinnamon 00:02:00 Clove 00:01:00 Eucalyptus 00:02:00 Frankincense 00:02:00 Geranium 00:02:00 Chamomile German 00:02:00 Ginger 00:02:00 Grapefruit 00:02:00 Lavender 00:02:00 81helichrysum 1 00:02:00 Lemon 00:02:00 Mandarin 00:01:00 Patchouli 00:01:00 Peppermint 00:02:00 Chamomile Roman 00:01:00 Rosemary 00:01:00 Sandalwood 00:01:00 Congratulations and thank you very much!1 00:01:00 Resources Resources - Aromatherapy Acupressure - Massage Therapist 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Course Overview Without following a proper strategy, it is impossible to sustain a business, let alone make it grow. The Masterclass of Business Strategy Consulting course is here to help you attain the skills and ability to plan and follow business strategies to establish a successful business. In this Masterclass of Business Strategy Consulting course, you will get a clear understanding of what a business strategy is. The course will assist you in enriching your knowledge of business strategy design. The informative modules will help you build a solid foundation in PEST and PESTEL analysis. You will also acquire a great deal of knowledge in SWOT and TOWS analysis. There is more; this comprehensive course will equip you with practical strategies that can boost your business. This Masterclass of Business Strategy Consulting course will provide you with knowledge and skills in a fun and engaging way. Enroll in the course today and start your learning journey. Learning Outcomes Understand the definition of business strategy Familiarize yourself with the fundamentals of business strategy design Learn the core concepts of PEST and PESTEL analysis Deepen your understanding of industry analysis and generic strategies Build the essential skills for SWOT and TOWS analysis Grasp a wide range of techniques to grow your business Who is this course for? The Masterclass of Business Strategy Consulting course is for individuals who want to elevate their business strategy consulting knowledge. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Masterclass of Business Strategy Consulting course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Business Professional Entrepreneur Section 01: Welcome to this Mini MBA Business Strategy Consulting Course! Welcome to this Mini MBA Business Strategy Consulting Course 00:03:00 Mini MBA Business Strategy - Executive Summary - What you will learn 00:10:00 Section 02: What is MBA Level Business Strategy? What is Business Strategy? 00:05:00 Business Vision and the Mission Statement 00:04:00 The Strategy Hierarchy within a Firm 00:06:00 Section 03: Designing Your Business Strategy Introduction to Business Strategy Design 00:02:00 Business Model Design with the Business Model Canvas 00:13:00 Business Model Canvas Template 00:01:00 Lafley & Martin's Five Step Strategy Model 00:05:00 Hambrick & Frederickson's Strategy Diamond 00:06:00 Section 04: Business Strategy Over Time: Life Cycle Models Understanding Life Cycles 00:02:00 The Industry Life Cycle 00:07:00 The Business Life Cycle 00:06:00 The Product Life Cycle 00:05:00 The Corporate Funding Life Cycle 00:04:00 Section 05: External Strategic Environment of the Firm: PEST and PESTEL Analysis External Analysis Using Broad Factors 00:02:00 PEST Analysis 00:08:00 PESTEL Analysis 00:05:00 PESTEL Analysis Template 00:01:00 CASE STUDY EXERCISE: PESTEL Analysis of Starbucks 00:02:00 CASE STUDY SOLUTION: PESTEL Analysis of Starbucks 00:07:00 CASE STUDY EXERCISE: PESTEL Analysis of the Global Aviation Industry 00:07:00 CASE STUDY SOLUTION: PESTEL Analysis of the Global Aviation Industry 00:02:00 Section 06: Strategic Options arising Internal and External Analysis: SWOT, TOWS and SOAR Strategic Options from Internal and External Analysis 00:16:00 SWOT Analysis 00:05:00 Conducting A SWOT Analysis 00:04:00 SWOT Analysis Template 00:02:00 TOWS Matrix Analysis 00:05:00 TOWS Analysis Template 00:14:00 SOAR 00:04:00 SOAR Analysis Template 00:01:00 CASE STUDY EXERCISE: SWOT Analysis - Amazon 00:02:00 CASE STUDY SOLUTION: SWOT ANALYSIS - Amazon 00:09:00 Section 07: Michael Porter - Industry Analysis, Generic Strategies and Competitive Advantage Michael Porter and Business Strategy Analysis 00:02:00 Industry Analysis and Introducing Michael Porter 00:10:00 Competitive Forces Model - Porter's Five Forces 00:12:00 Full List of Porter's Five Forces Factors 00:02:00 Michael Porter's Five Forces Template 00:01:00 CASE STUDY EXERCISE PORTERS FIVE FORCES Global Aviation Industry 00:02:00 CASE STUDY SOLUTION: Porter's Five Forces - Global Airline Industry 00:15:00 Generic Strategies and Industry Forces 00:10:00 Michael Porter's Value Chain Analysis 00:07:00 Value Chain Analysis Template 00:02:00 Section 08: Strategic Prioritisation: Boston Consulting Group (BCG) Growth Share Matrix Boston Consulting Group (BCG) Matrix 00:07:00 BCG Matrix and the Life Cycle 00:03:00 BCG Matrix Advantages and Disadvantages 00:03:00 Adapting the BCG Matrix 00:05:00 Boston Consulting Group (BCG) Matrix Template 00:03:00 CASE STUDY EXERCISE: BCG Matrix - Facebook 00:02:00 CASE STUDY SOLUTION: BCG Matrix - Facebook 00:04:00 CASE STUDY SOLUTION: BCG Matrix - Apple 00:04:00 CASE STUDY EXERCISE: BCG Matrix - Unilever 00:02:00 CASE STUDY SOLUTION: BCG Matrix - Unilever 00:05:00 Section 09: MBA Strategy: Building Sustainable Competitive Advantage Competitive Advantage - Deriving Strategy from Inside the Firm 00:03:00 Core Competency 00:05:00 VRIO - Resources to Competitive Advantage 00:06:00 CASE STUDY EXERCISE: Core Competency - Apple 00:02:00 CASE STUDY SOLUTION: Core Competency - Apple 00:05:00 Defining the Unique Selling Proposition 00:05:00 ADL Matrix - Understanding Your Competitive Position 00:07:00 ADL Matrix Template 00:02:00 Section 10: Strategy MBA: Growth Strategy Options Ansoff Product Market Matrix - How to Grow Your Business 00:05:00 Organic vs Inorganic Growth 00:02:00 Internal and External Growth Strategies Expanded 00:11:00 CASE STUDY EXERCISE: Amazon's Growth Strategy 00:02:00 CASE STUDY SOLUTION - Amazon's Growth Strategy 00:06:00 Section 11: Strategic Responses to Mature and Declining Markets Blue Ocean Strategy 00:05:00 Blue Ocean Case Study - Apple 00:05:00 Comparing Red Ocean and Blue Ocean Strategies 00:04:00 How to Survive in an Over Fished Ocean 00:05:00 Section 12: How to Create a Comparative Competitive Analysis on a Page How to Create a Comparative Competitive Analysis on a Page 00:04:00 Section 13: Connecting MBA Strategy and Finance with Financial Modelling Making the Connection between Strategy and Finance 00:04:00 What is an Integrated Financial Model? 00:06:00 Key Drivers of an Integrated Financial Model 00:08:00 Model Structure 00:03:00 Detailed Model Schedules 00:07:00 Chart of Accounts 00:02:00 Financial Statement Inputs and Outputs 00:03:00 10 Steps to Building an Integrated Financial Model 00:05:00 Section 14: Strategy MBA Implementation: Understanding the Strategic Planning Process Summary of the Strategic Analysis Process 00:03:00 Understanding the Strategic Planning Process 00:06:00 Four Step Strategic Management Process 00:03:00 Strategy Formulation in Six Steps 00:07:00 Mintzberg's Five Configurations 00:05:00 Section 15: Summary and Wrap Up Course Summary and Wrap Up 00:05:00 Additional Resource Additional Materials 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
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