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Program Management Skills: On-Demand Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?

24-Hour Flash Sale! Prices Reduced Like Never Before!! Level 2 Certificate in Principles of Business Administration Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that 82% of UK businesses report difficulties finding qualified staff with the right skills? With over 5.5 million SMEs in the UK, demand for business leadership has surged and If you want to effectively utilise this opportunity and manage teams, operations and strategy, then this Level 2 Certificate in Principles of Business Administration bundle delivers the expertise today's organisations need. From Project Management and Product Management to Financial Analysis and proposals, gain comprehensive business abilities. Understand core principles around Operations, Administration, Management and more. Build Strategic Plans and Process Improvements that drive results. Lead with agility while ensuring Business Etiquette and Communication finesse. Courses Are Included In This Level 2 Certificate in Principles of Business Administration Bundle: Course 01: Level 2 Certificate in Principles of Business Administration Course 02: Advanced Diploma in Business Management at QLS Level 7 Course 03: Business Plan for Entrepreneurs Course 04: Agile Project Management Course 05: Workplace Performance Management Course 06: Diploma in Operations Management Course 07: Research Methods in Business Course 08: Strategic Business Management Course 09: Change Management Course 10: Corporate Paralegal Course 11: Diploma in Business Proposal Writing Course 12: Business Improvement Course 13: Internal Audit Skills Course 14: International Business Principles Course 15: Level 3 Diploma in Business Etiquette Course 16: Product Management Course 17: Financial Analysis Course Course 18: Capital Budgeting & Investment Decision Rules Course 19: Managerial Accounting Training Course 20: Certificate in Purchasing and Procurement Course 21: Sales Skills Course Course 22: Negotiation Skills Certificate Course 23: Retail Management Skills Course 24: Delegation Skills Training Course 25: Presentation Skills Guideline Course 26: Customer Service Training Course 27: Visual Merchandising Diploma Course 28: Strategic Marketing & Planning Course 29: Compliance Officer Training Level 3 Course 30: Workplace Confidentiality Joining in on this Level 2 Certificate in Principles of Business Administration is more than just taking an online course; it's an investment in your future. By completing this bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Enrol on this course today and take the first step towards achieving your goals and dreams in Business Administration! Learning Outcomes of Level 2 Certificate in Principles of Business Administration Gain a solid foundation in business administration principles. Develop strategic thinking and decision-making skills. Master essential project management methodologies. Become an effective communicator and leader. Learn to write impactful business plans and proposals. Gain confidence in navigating the global business environment. With this Level 2 Certificate in Principles of Business Administration course, you will get 30 CPD Accredited PDF Certificates, Hardcopy Certificate of 1st Course and our exclusive student ID card absolutely free. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away with our Level 2 Certificate in Principles of Business Administration Training! This premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of this course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Course 01: Level 2 Certificate in Principles of Business Administration Module 01: What is Business Administration? Module 02: Business and Organisations Module 03: Management of Business Module 04: Business Organization Perspectives Module 05: Decision Making Module 06: Approaches to Leadership Module 07: Management Module 08: Definition of Management Module 09: Characteristics of Management Module 10: Management Functions/Process of Management Module 11: Nature of Management Module 12: Levels of Management Module 13: Characteristics of Professional Managers Module 14: Principles of Management Module 15: What Is Payroll? Module 16: Principles Of Payroll Systems Module 17: Confidentiality And Security Of Information Module 18: Effective Payroll Processing Module 19: Increasing Payroll Efficiency Module 20: Risk Management in Payroll Module 21: Time Management Module 22: Personnel Filing Module 23: When Workers Leave Employment Module 24: Hiring Employees Module 25: Paye and Payroll for Employers Module 26: Tell HMRC about a New Employee Module 27: Net And Gross Pay Module 28: Statutory Sick Pay Module 29: Minimum Wage for Different types of Work Course 02: Advanced Diploma in Business Management at QLS Level 7 Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Course 03: Business Plan for Entrepreneurs Module 01: Add Navigation Links and Copyright Module 02: Things to Consider Before Starting a Business Plan Module 03: The Elements of a Business Plan Module 04: Who Are You Writing the Business Plan For Module 05: The Purpose of a Business Plan Module 06: How a Business Plan Can Help with Long Term Success Module 07: Adding Container for iScroll and Google Map Module 08: Reasons You Need a Business Plan Module 09: The Conclusion To The Course =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 470 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring business leaders Senior management staff Project managers Business consultants Operations managers Administrative professionals Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Business Administrator: £30,000 - £60,000 Project Manager: £35,000 - £70,000 Business Consultant: £40,000 - £100,000 Operations Manager: £30,000 - £70,000 Senior Executive: £50,000 - £120,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Diploma in Housekeeping Management course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Diploma in Housekeeping Management Course for? This Diploma in Housekeeping Management course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Diploma in Housekeeping Management Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Module 01: Introduction to Hospitality Management Introduction to Hospitality Management 00:23:00 Module 02: An Overview of Hotel Industry An Overview of Hotel Industry 00:18:00 Module 03: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 04: Management of Service Quality in the Hospitality Industry Management of Service Quality in the Hospitality Industry 00:20:00 Module 05: Customer Satisfaction Customer Satisfaction 00:23:00 Module 06: E-Hospitality and Technology E-Hospitality and Technology 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Duration 0.5 Days 3 CPD hours This course is intended for This course is intended for a wide range of managers and staff members who need to successfully manage small- to medium-sized projects. Overview Upon successful completion of this course, students will be able to: - plan the project and its parameters, including its scope, requirements, resources, and constraints. - implement the project plan, which includes putting the work of the project in motion and delegating tasks, and then monitoring the progress of the project and managing changes as they arise. In this course, students will identify methods of effectively managing small- to medium-sized projects and achieving their stated objectives. Planning the Project Define the Project Requirements Create Your Project Plan Implementing the Project Plan Execute the Project Plan Monitor the Progress of the Project Negotiate for Success Evaluate the Process

Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This 2D Animation in Moho - Beginners to Advanced Course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the 2D Animation in Moho - Beginners to Advanced Course for? This 2D Animation in Moho - Beginners to Advanced Course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in 2D Animation in Moho - Beginners to Advanced Course ? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Section 01: Introduction How to cartoon a head 01:00:00 Getting Familiar with Moho Studio 00:15:00 Section 02: Character Preparation Character Preparation 1 00:20:00 Character Preparation 2 00:18:00 Bone Mouth Boning 00:28:00 Mouth Expressions 00:44:00 Boning Head Turn 00:29:00 Bone Mouth Boning Error Note 00:08:00 Head up Boning 00:17:00 Head down Boning 00:06:00 Section 03: Creating Animation Creating Animation 1 00:28:00 Creating Animation 2 00:25:00 Creating Animation 3 00:25:00 Creating Animation 4 00:21:00 Creating Animation 5 00:24:00 Creating Animation 6 00:22:00 Creating Animation 7 00:19:00 Creating Animation 8 00:29:00 Creating animation 9 00:20:00 Creating Animation 10 00:16:00 Creating Animation 11 00:02:00 Creating Animation 12 00:07:00 Creating Animation 13 00:16:00 Rukq Man's Face cartooning Template 00:19:00 Final Render 00:01:00 Section 04: Resources Resource 00:00:00 Assignment Assignment - 2D Animation in Moho - Beginners to Advanced Course 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Description Get instant knowledge from this bite-sized Commercial Management: Part 3 course. This course is very short and you can complete it within a very short time. In this Commercial Management: Part 3 course you will get fundamental ideas of commercial management, the key understanding of commercial project management and so on. Enrol in this course today and start your instant first step towards learning about commercial risk management. Learn faster for instant implementation. Learning outcome  Familiarise with commercial risk management Understand commercial project management Gain in-depth knowledge of customer relationship management How Much Do Commercial Managers Earn? Senior - £84,000(Appx.) Average - £54,000(Appx.) Starting - £34,000(Appx.) Requirement Our Commercial Management: Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Commercial Management: Part 3 Module 01: Commercial Risk Management 00:27:00 Module 02: Commercial Project Management 00:27:00 Module 03: Customer Relationship Management (CRM) Part-1 00:30:00 Module 04: Customer Relationship Management (CRM) Part-2 00:32:00 Assignment Assignment - Commercial Management: Part 3 00:00:00

***Don't Spend More; Spend Smart*** Looking for a comprehensive course bundle that will equip you with the knowledge and skills needed to succeed in the oil and gas industry? Look no further than our bundle of courses, which provides a comprehensive overview of the industry, from the fundamentals of petroleum products and refining to the logistics of transporting and trading them. With a focus on economics, finance, project management, and health and safety practices, this bundle is the perfect way to get started in the industry or advance your career. This bundle of courses provides a comprehensive overview of the oil and gas industry, from the fundamentals of petroleum products and refining to the logistics of transporting and trading them. By the end of the courses, you will have gained an in-depth understanding of the economics, finance, and project management strategies involved in the industry and the importance of health and safety practices in oil and gas operations. This Gas Safe Bundle Consists of the following Premium courses: Course 01: Oil and Gas Management Course 02: Overview of Oil and Gas Industry Course 03: Oil & Gas: Markets Trading Pricing & Economic Framework Level 2 Course 04: Petroleum Products : Specifications Properties Market Demand Course 05: Petroleum Refining Demystified Course 06: General Inorganic Chemistry Course 07: Logistics of Crude Oil and Petroleum Products Course 08: Gas Safety Course 09: Fire Safety | Online Course Course 10: DSEAR Training Course 11: COSHH Training and Safety - Level 2 Course 12: RIDDOR Training Course 13: Carbon Literacy Knowledge | Course Course 14: Emergency First Aid and Incident Management at Work Learning Outcomes: Understand the fundamentals of the oil and gas industry Analyse the economics and finance of oil and gas projects Implement effective project management and risk analysis strategies Demonstrate knowledge of health and safety practices in oil and gas operations Develop a comprehensive understanding of oil, gas, and petroleum markets, products, and refining processes. Gain proficiency in inorganic chemistry, logistics, and safety regulations for hazardous substances. Acquire skills in emergency response, first aid, and incident management within the industry setting. Enhance carbon literacy and promote sustainable practices in the oil and gas sector. Whether you're an engineer, project manager, logistics professional, energy or financial analyst, or health and safety professional, this bundle has something for you. Our courses are taught by industry experts and provide a thorough grounding in the fundamentals of the industry, as well as the latest best practices and strategies. So why wait? Sign up for our bundle of courses today and take the first step towards a successful career in the oil and gas industry. Furthermore, to help you showcase your expertise in Gas Safe, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. Benefits you'll get choosing Apex Learning for this Gas Safe: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum Oil and Gas Management Introduction Energy, Economics and Finance in Oil and Gas Oil and Gas Project Management Managing Oil and Gas Pipelines Project Risk Analysis Managing Communication and Conflict Oil and Gas Health and Safety How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is suitable for anyone interested in pursuing a career in the oil and gas industry, including: Engineers Project managers Logistics professionals Health and safety professionals Energy analysts Financial analysts Requirements Our Gas Safe is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Oil and Gas Engineer - £35,000 - £60,000 per year Energy Analyst - £25,000 - £45,000 per year Petroleum Refinery Operator - £20,000 - £40,000 per year Health and Safety Manager - £30,000 - £60,000 per year Project Manager - £30,000 - £60,000 per year Logistics Coordinator - £25,000 - £45,000 per year Certificates Certificate of completion Digital certificate - Included

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Change Management Foundation: In-House Training: In-House Training This course provides practical knowledge on Change Management techniques and the Foundation certification. You will examine various Change Management techniques and explore which could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas: Change and the Individual Change and the Organization Communications and Stakeholder Engagement Change Management Practice This course also prepares you for the APMG Change Management Foundation exam. Given that a primary course goal is to achieve the Foundation Certification, the course text will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice exams will be provided. The Foundation-level exam is taken at the end of the third day of the Traditional Classroom course. Virtual Classroom participants must make separate arrangements to schedule their exam following course completion (See 'Important Note for Virtual Course Participants'). What You Will Learn You'll learn how to: Explain how individuals learn and why many may resist change Illustrate how to build an effective change team Describe the stakeholder engagement process and relate this to appropriate communication Differentiate various approaches to plan, implement, and sustain organizational change Demonstrate how to assess change impact and readiness, and deal with resistance Improve your ability to pass the APMG Change Management Foundation Certification exam Getting Started Introductions Course structure Course goals and objectives Change and the Individual How people learn Personality and change - introduction to MBTI Models of individual change - the Change Curve and Bridges' Transition Motivating individuals during change Change and the Organization Understanding organizational metaphors Organizational culture and change 3 models of change - Lewin, Kotter, and Senge Key roles in change Stakeholder Engagement Identifying and analyzing stakeholders Personas and empathy maps Influencing strategies Communication Feedback and communication approaches Communicating change - planning, factors, and barriers Communication biases and channels Change Impact Identifying and assessing change impact Stakeholder impact assessment Change severity assessment Change Readiness Building change agent networks and the change team How to make the organization ready for change Creating a change management plan Dealing with resistance to change APMG Change Management Foundation Exam Preparation Review of and practice with APMG sample questions and test papers APMG Change Management Foundation Exam Traditional Classroom: Paper-based exams will be taken on the last day of class Virtual Classroom: The exam is scheduled by the Participant and taken subsequent to the course

Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Office Admin, Secretarial & PA  course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Office Admin, Secretarial & PA Course for? This Office Admin, Secretarial & PA Course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Office Admin, Secretarial & PA Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Section 01: Introduction to Admin Support Assistant Introduction to Admin Support Assistant 00:19:00 Section 02: Introduction to Personal Assistant Introduction to Personal Assistant 00:18:00 Section 03: Introduction to Office Administration Introduction to Office Administration 00:14:00 Section 04: Skills of an Effective Administrator Skills of an Effective Administrator 00:15:00 Section 05: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:26:00 Section 06: Business Telephone Skills Business Telephone Skills 00:19:00 Section 07: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Section 08: Business Etiquette Business Etiquette 00:19:00 Section 09: Mail Services and Shipping Mail Services and Shipping 00:27:00 Section 10: Travel Arrangements Travel Arrangements 00:25:00 Section 11: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Section 12: Diary Management and Note taking Diary Management and Note taking 00:25:00 Section 13: Time Management Time Management 00:37:00 Section 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:28:00 Section 15: Business Writing Skills Business Writing Skills 00:40:00 Section 16: Organisational Skills Organisational Skills 00:16:00 Section 17: Communication Skills Communication Skills 00:25:00 Section 18: Customer Service Customer Service 00:16:00 Section 19: Effective Planning and Scheduling Effective Planning and Scheduling 00:51:00 Section 20: Invoicing Petty Cash Invoicing Petty Cash 00:27:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00