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3820 Courses delivered Online

Professional Telephone Receptionist Course

By iStudy UK

Do you work from home or you need to make telephone calls for your job? Or Are you a telephone receptionsit or wish to become one? Either way, you will be learning the right telephone skills and etiquettes in this course that is specifically designed for telephone receptionist. Description: Communication is an important skill in any types of industry. You need to communicate well in your everyday life, regardless of what career you are in. Through this well-crafted course, you will learn how to be an effective communicator on the telephone. You will learn the necessary skills, attenuates of effectively communicating with clients and/ team on the telephone. In this course, you will also learn about self and time management and explore different forms of communication. You will also know how to resolve challenges of teleworkers. And whether you work outside the office or a front desk worker, you will be a communication expert through this course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course- Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00

Professional Telephone Receptionist Course
Delivered Online On Demand11 hours 40 minutes
£25

UK Employment Law & HR Training at QLS Level 5 Diploma

By Imperial Academy

Employment Law, HR Training, Sage 50 Payroll, Office Skills, Administration, Paralegal Training: All In A Single Package

UK Employment Law & HR Training at QLS Level 5 Diploma
Delivered Online On Demand
£100

Excel - Pivot Table Specialist

By Underscore Group

An in depth look at Pivot Tables and their powerful features to summarise and visualize your data. Course overview Duration: 1 day (6.5 hours) Our Excel – Pivot Table Specialist course is a comprehensive guide to working with Pivot Tables for those who need to learn more about the use of Pivot Tables to summarise and analyse information. This course is designed for existing experienced users of Excel. You should be a confident Excel user and be able to create and edit worksheets and write basic formulas. Objectives By the end of the course you will be able to: Build and customise Pivot Tables Group and sort information Filter information Use slicers and the timeline filter Add different summary calculations Create Pivot Charts Add calculated fields and items Content The anatomy of a Pivot Table Using a Pivot Cache Building a Pivot Table The Pivot Table interface Refreshing the Pivot Table Adding column, row, page and data fields Changing data orientation Showing data fields in columns or rows Drilling down to underlying data Setting Pivot Table options Format options Totals and filters options Display and printing options Data options Customising Pivot Tables Modifying field names Data formatting Changing field layout options Changing summary calculations Working with subtotals Filtering and sorting Filtering items Sorting data Value and label filters Creating top 10 reports Using the Search filter Using the Slicer tool Use the Timeline filter Grouping Grouping date fields Grouping numeric fields Adding your own groups Summary calculations Running totals Differences year on year, month on month % Differences year on year, month on month % of Row, Column, Total and other fields Pivot charts Pivot Chart rules Creating a Pivot Chart Working with your Pivot Chart Creating calculations Adding calculated fields Adding calculated items

Excel - Pivot Table Specialist
Delivered OnlineFlexible Dates
£295

Excel Working with Macros

By Underscore Group

Learn how to use Macros in Excel to automate your work and start to see the power these can give you. Course overview Duration: 1 day (6.5 hours) Our Excel – Working with Macros course aims to show how macros can be used to automate commonly used commands and processes. This course is designed for existing experienced users of Excel. You should be confident creating and manipulating Excel spreadsheets and creating formulas before attending this course. Objectives By the end of the course you will be able to: Record and run macros Navigate within the Visual Basic Environment Edit pre-recorded macros Create your own functions Content Recording macros Accessing the Developer Tab Naming conventions and storage locations Recording macros Absolute and relative cell addressing Running macros Assigning macros to the Quick Access Toolbar Assigning macros to objects Creating new tabs Workbook macros Recording macros in a specific workbook Saving the workbook as an Excel Macro-Enabled Workbook Creating quick access items specific to workbooks Importing and manipulating data Importing Delimited Text Files Importing Fixed Width Text Files The Visual Basic environment Project explorer Code window Properties window Renaming modules Deleting modules Working with code Code structure Adding comments Navigating within your code Editing macro code Getting help with syntax Debugging Errors Using debug Function procedures Creating function macros

Excel Working with Macros
Delivered OnlineFlexible Dates
£295

Microsoft Office QLS Diploma

By Imperial Academy

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11-in-1 Bundle | Free Certificates | CPD Accredited | Lifetime Access

Microsoft Office QLS Diploma
Delivered Online On Demand
£119

Exam MS-100 Microsoft 365 Identity and Services Course

By Packt

This course will help you pass the Microsoft 365 Identity and Services (Exam MS-100) certification and demonstrate a detailed understanding of evaluating, planning, migrating, deploying, and managing Microsoft 365 services.

Exam MS-100 Microsoft 365 Identity and Services Course
Delivered Online On Demand7 hours 3 minutes
£93.99

Online Telephone Receptionist Training

4.3(43)

By John Academy

Overview Convincing strangers or assisting them over the phone can be a very challenging task. However, we can make this job easy for you with our exclusive Online Telephone Receptionist Course. This course is designed to deliver quality training and prepare you for the responsibilities. The course is divided into 12 informative modules. These modules will teach you the key skills you need to become a proficient telephone receptionist. Here, you will also get to learn how to represent your organisation in the right manner. Furthermore, the course will help you work on your time management and organisational skills. By the end of the course, you will be able to establish effective communication through the telephone.  So, what are you waiting for join today and start learning! Course Preview Learning Outcomes Acquire the core business telephone skills Learn how to properly represent your boss and your organisation Improve your time management and organisation skills Grasp the strategies for effective communication Familiarise yourself with the challenges associated with this role Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Telephone skills Time management Organising Who Should Take this Online Telephone Receptionist Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Telephone Receptionist Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Online Telephone Receptionist Course Certification After completing and passing the Online Telephone Receptionist Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Online Telephone Receptionist Course will equip you with effective skills and abilities and help you explore career paths such as  Personal Secretary Receptionist Office Admin Module 01: Additional Challenges Additional Challenges 00:07:00 Module 02:Communication (I) Communication (I) 00:07:00 Module 03: Communication (II) Communication (II) 00:08:00 Module 04:Core Skills Required Core Skills Required 00:11:00 Module 05:Organizing and Planning (I) Organizing and Planning (I) 00:07:00 Module 06: Organizing and Planning (II) Organizing and Planning (II) 00:07:00 Module 07: Self-Management (I) Self-Management (I) 00:07:00 Module 08: Self-Management (II) Self-Management (II) 00:07:00 Module 9:Time Management (I) Time Management (I) 00:07:00 Module 10:Time Management (II) Time Management (II) 00:08:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Online Telephone Receptionist Training
Delivered Online On Demand1 hour 16 minutes
£24.99

The Reception Workstation

By OnlineCoursesLearning.com

Introduction: The most important area of any office, regardless of industry, is the reception area. A poorly designed space can impact everything from staff productivity to how your customers view your company. Cluttered, disorganised and unwelcoming places can deter your clients from returning, which ultimately affects your bottom line. Learning more about why your reception area should be a major focal point for your business, as well as what you can do to make it a better place, can go a long way to attracting and retaining more customers. This course goes over everything you need to know about setting up a new reception area or revamping your existing one. We begin by talking about the importance of the role your receptionist plays in your workplace. Next, we talk about every element of your reception area in detail, letting you know why they are so crucial and what can be done to improve each one. At the conclusion of this course, you should be able to create a high-impact, efficient workstation.   What You Will Learn: How a well-designed reception area ensures your customers always have a positive first impression The kind of atmosphere you should try to create throughout your reception area How to promote productivity within your organisation The specific points you need to consider when designing a reception area Why you should focus on hiring a well-trained receptionist Benefits of Taking This Course Get a step-by-step guide on creating a well-designed reception space Learn how to properly furnish your reception area If you work in office administration, learn how you can use your workspace to improve the overall working environment If you work in management, learn tips and tricks you can use to develop a better reception area If you are an office manager or in HR, understand the personality traits and professional skills you should look for when hiring a receptionist

The Reception Workstation
Delivered Online On Demand
£50

ASP.Net MVC and Entity Framework Course - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 ASP.Net MVC and Entity Framework Mega Bundle** ASP.Net MVC and Entity Framework Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the ASP.Net MVC and Entity Framework package online with Studyhub through our online learning platform. The ASP.Net MVC and Entity Framework bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This ASP.Net MVC and Entity Framework course provides complete 360-degree training on ASP.Net MVC and Entity Framework. You'll get not one, not two, not three, but twenty-five ASP.Net MVC and Entity Framework courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these ASP.Net MVC and Entity Framework courses are yours for as long as you want them once you enrol in this course This ASP.Net MVC and Entity Framework Bundle consists the following career oriented courses: Course 01: ASP.Net MVC and Entity Framework Course 02: Building a TodoMVC Application in Vue, React and Angular Course 03: Code Your Own Drawing Application in Android Studio Course 04: Penetration Testing with OWASP ZAP: Mastery course Course 05: Complete Web Development Course 06: Start Your Career as Web Developer Course 07: PHP Web Development with MySQL Course 08: Learn Spring & Angular Material with a Full Web Application Course 09: Node JS: API Development with Swagger Interface Description Language Course 10: Mobile and Web Development with Ionic & Angular JS Course 11: Web Applications for Specialisation on Development Course 12: Secure Programming of Web Applications Course 13: Web Application Penetration Testing Course 14: Web Design with Adobe XD Course 15: Responsive Web Design Course 16: JavaScript Functions Course 17: jQuery Masterclass Course: JavaScript and AJAX Coding Bible Course 18: C Programming Language Course 19: C++ Programming Course 20: Basics of WordPress Course 21: Flutter & Dart Development Course Course 22: Build Progressive Web Apps with Angular Course 23: Learn How To Create a Web App for iPad Course 24: Diploma in Front-End Web Development Course 25: Bash Scripting, Linux and Shell Programming The ASP.Net MVC and Entity Framework course has been prepared by focusing largely on ASP.Net MVC and Entity Framework career readiness. It has been designed by our ASP.Net MVC and Entity Framework specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The ASP.Net MVC and Entity Framework Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This ASP.Net MVC and Entity Framework bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This ASP.Net MVC and Entity Framework Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into ASP.Net MVC and Entity Framework Elementary modules, allowing our students to grasp each lesson quickly. The ASP.Net MVC and Entity Framework course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive ASP.Net MVC and Entity Framework bundle, you really hit the jackpot. Here's what you get: Step by step ASP.Net MVC and Entity Framework lessons One to one assistance from ASP.Net MVC and Entity Frameworkprofessionals if you need it Innovative exams to test your knowledge after the ASP.Net MVC and Entity Frameworkcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five ASP.Net MVC and Entity Framework courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your ASP.Net MVC and Entity Framework certificate and transcript on the next working day Easily learn the ASP.Net MVC and Entity Framework skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This ASP.Net MVC and Entity Framework training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in ASP.Net MVC and Entity Framework Requirements To participate in this ASP.Net MVC and Entity Framework course, all you need is - A smart device A secure internet connection And a keen interest in ASP.Net MVC and Entity Framework Career path You will be able to kickstart your ASP.Net MVC and Entity Framework career because this course includes various courses as a bonus. This ASP.Net MVC and Entity Framework is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore ASP.Net MVC and Entity Framework career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

ASP.Net MVC and Entity Framework Course - CPD Certified
Delivered Online On Demand6 days
£279

Office Administration Certificate

4.9(27)

By Apex Learning

Overview Earn respect and admiration of any dynamic organisation by mastering the skills of quality Administration and making the role your own. This comprehensive course is packed full of office and business Administration guidance that will enable you to run a business successfully. The Office Administration Certificate course has been compiled and constructed with the help of industry professionals and provides expert tuition on office and business principles. You will be taught not only how to handle departmental communications and financial responsibility, but also how to supervise Human Resources and provide inspirational leadership. Make yourself a candidate for excellence with us. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Administration Certificate. It is available to all students, of all academic backgrounds. Requirements Our Office Administration Certificate is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 12 lectures • 07:08:00 total length •Module 1: Introduction to Office Administration: 00:17:00 •Module 2: Skills of an Effective Administrator: 00:18:00 •Module 3: Business Writing Skills: 00:39:00 •Module 4: Communication Skills: 00:27:00 •Module 5: Managing Meetings and Giving Feedback: 01:29:00 •Module 6: Organisational Skills: 01:18:00 •Module 7: Telephone Etiquette: 01:09:00 •Module 8: Negotiation Techniques: 00:18:00 •Module 9: Conflict Management: 00:16:00 •Module 10: Stress Management: 00:18:00 •Module 11: Time Management: 00:39:00 •Assignment - Office Administration Certificate: 3 days

Office Administration Certificate
Delivered Online On Demand7 hours 8 minutes
£12