1614 Courses delivered Online

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner will be able to meet these overall objectives: These are the ones listed in the Objectives Table I put together: Identify the basic components and operations of the Unified CCE solution. Use the available UCCE tools to complete a basic UCCE system installation. Discuss the installation and configuration steps required to support agent functionality in a UCCE deployment. Install a basic CCE VXML Solution. Install, configure and run a CCE Outbound Option Campaign. Describe how to support CCE. Deploying Cisco Unified Contact Center Enterprise (DUCCE) v2.0 is a 5-day instructor-led course presented by training partners. The course allows learners to deploy the Unified CCE v10.0 solution including installation, deploying HA and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. This course also serves as a foundation for the two corresponding UCCE Administration courses, but is not a prerequisite. Students will learn enough about CCE scripting in this course to ensure system functionality only. A separate course exists for advanced scripting. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: Preparing UCCE for Basic IVR Scripting Module 3: Preparing UCCE for Basic Agent Functionality Module 4: Installing and Configuring CCE VXML Solution Module 5: Installing CCE Outbound Option Module 6: Supporting CCE

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate advanced proficiency with add / move / change of the ACD / PBX (agent / skill) environment of UCCE. Demonstrate advanced proficiency with add / move / change of the IVR (prompt / collect) environment of UCCE including both MicroApp and VXML solution scripting (ICM Scripting and Call Studio scripting). Demonstrate effective use of system tools to track and troubleshoot a call within a call flow. The Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those performing advanced administration of the solution, or who may be responsible for Level 2-3 support of the solution. The overall goal of this course is advanced administration of the solution by a deeper exposure into the technical operational requirements and the tools used to configure and ensure functionality. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Overview Module 2: CCE Config and Scripting Module 3: CCE (ICM) Advanced Scripting Module 4: Advanced VXML Functionality Module 5: Supporting CCE

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Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer This is a two day instructor-led course that focuses on the skills and knowledge needed to implement and configure a Cisco TelePresence Management Suite and Cisco TelePresence Management Suite Extensions. Students will configure TMS, TMSPE, TMSXE, VCS and UCM for management of endpoints. Students will also learn to Configure and Schedule Conferencing, Administrative Tasks, Set up Microsoft Active Directory Users, Manage Conferences and Provision Devices. Installing Cisco Telepresence Management Server Windows Server Installation SQL Server Installation Server Pre-requisites and configuration Installing TMS Installing TMS Provisioning Extensions Release and Option Keys Upgrading TMS Backup TMS Configuring Cisco TelePresence Management Suite (TMS) Initial Configuration Endpoint Configuration Adding User Accounts and Profiles Groups and Permissions Active Directory Lookup Configuration Templates Setting Configuration VCS Configuration for TMS Direct Endpoint Management VCS/TMS Direct Managed Endpoint Features CUCM Configuration for TMS Direct Endpoint Management ? CUCM TMS Responsibilities CUCM Responsibilities Findme Configuration Phonebooks & Phonebook Sources Booking Conferencing Conference Creation Advanced Conference Settings Booking & Scheduling Conference Monitoring Dial Plans, Configuration Templates Scheduler/Smart Scheduler Reporting on TMS Reporting Basics Creating a Report Using Reporting Templates Bridge Utilization Call Detail Records Billing Code Statistics Conferences System Managing and Troubleshooting TMS Using the Logs Cisco TMS Ticketing System Troubleshooting VCS Registrations Troubleshooting CUCM Registrations System Maintenance

🤝 Embrace Healing and Harmony: Understanding Forgiveness Course! 🕊️ Are you ready to embark on a transformative journey towards understanding forgiveness and its profound impact on our lives? Enroll in our Understanding Forgiveness course, a comprehensive exploration meticulously crafted to guide you through the intricate pathways of forgiveness. Join us on a profound exploration where healing meets enlightenment, empowering you to cultivate compassion and foster reconciliation in every aspect of your life. 🌟 Module 1: Introduction to Forgiveness Embark on your journey with Module 1, offering a profound introduction to the essence of forgiveness. Delve into the core principles and transformative power of forgiveness, laying the groundwork for your exploration. 💔 Module 2: The Nature of Hurt and Offense Explore the depths of hurt and offense in Module 2. Uncover the underlying causes and consequences of emotional pain, gaining insights into the complexities of human relationships and the wounds they may inflict. 🧠Module 3: Psychological Processes of Forgiveness Navigate the psychological pathways of forgiveness in Module 3. Explore the cognitive and emotional processes involved in letting go of resentment and embracing forgiveness, fostering inner peace and liberation. 🤲 Module 4: The Role of Empathy and Compassion Discover the transformative power of empathy and compassion in Module 4. Learn to cultivate a heart-centered approach to forgiveness, fostering understanding, empathy, and connection with oneself and others. 🤝 Module 5: Reconciliation vs. Acceptance Distinguish between reconciliation and acceptance in Module 5. Explore the nuanced differences between these paths to forgiveness, empowering you to make informed choices that align with your values and intentions. 💑 Module 6: Forgiveness in Relationships Deepen your understanding of forgiveness within the context of relationships in Module 6. Explore strategies for fostering forgiveness, rebuilding trust, and nurturing healthy, resilient connections with loved ones. 🏢 Module 7: Forgiveness in the Workplace and Community Extend the principles of forgiveness into the broader context of the workplace and community in Module 7. Discover how forgiveness can foster harmony, collaboration, and conflict resolution in professional and communal settings. 🌊 Module 8: The Challenges of Forgiveness Confront the challenges and obstacles on the path to forgiveness in Module 8. Learn strategies for overcoming resistance, navigating complexity, and embracing forgiveness as a profound catalyst for personal growth and collective healing. 🚀 Why Choose Our Understanding Forgiveness Course? Expert-Led Guidance: Learn from experienced instructors and forgiveness experts dedicated to guiding you on your journey. Holistic Approach: Explore forgiveness from multiple perspectives, incorporating psychological, emotional, and relational dimensions. Practical Applications: Engage in reflective exercises, journaling prompts, and interactive discussions to integrate forgiveness principles into your daily life. Transformative Insights: Gain profound insights and practical tools to navigate forgiveness challenges, fostering inner peace, and healing. 🎓 Who Should Enroll? Individuals Seeking Personal Growth and Healing Therapists, Counselors, and Mental Health Professionals Leaders, Managers, and Community Builders Anyone Interested in Cultivating Compassion and Reconciliation 🌐 Embrace Forgiveness, Embrace Freedom! Join us on a journey of self-discovery, healing, and transformation. Enroll now in the Understanding Forgiveness Course and unlock the transformative power of forgiveness in your life and the world around you. Your journey to healing and harmony begins here! 🌈🌟🕊️ Course Curriculum Module 1 Introduction to Forgiveness. Introduction to Forgiveness. 00:00 Module 2 The Nature of Hurt and Offense. The Nature of Hurt and Offense. 00:00 Module 3 Psychological Processes of Forgiveness. Psychological Processes of Forgiveness. 00:00 Module 4 The Role of Empathy and Compassion. The Role of Empathy and Compassion. 00:00 Module 5 Reconciliation vs. Acceptance. Reconciliation vs. Acceptance. 00:00 Module 6 Forgiveness in Relationships. Module 6 Forgiveness in Relationships. 00:00 Module 7 Forgiveness in the Workplace and Community. Forgiveness in the Workplace and Community. 00:00 Module 8 The Challenges of Forgiveness. The Challenges of Forgiveness. 00:00

Financial : Financial Advisor Training Discover Your Path to Success as a Financial Advisor with Our Comprehensive Course Are you ready to embark on a rewarding and lucrative career as a financial advisor? Look no further! Our comprehensive Financial Advisor Course is designed to equip you with the knowledge, skills, and confidence to excel in the dynamic world of financial planning. Why Choose Our Financial Advisor Course? Expert-Led Curriculum: Our course is crafted by seasoned financial advisors with extensive industry experience. You'll learn from professionals who have successfully navigated the complexities of the financial advisory field, gaining insights and strategies that are tried and tested. Comprehensive Skill Development: We cover a wide range of essential topics, including investment planning, retirement strategies, risk management, tax planning, and more. Our curriculum is designed to provide you with a holistic understanding of financial advisory principles, ensuring you're well-prepared to meet the diverse needs of your clients. Practical Learning Opportunities: Theory alone is not enough. Our financial advisor course incorporates practical exercises, case studies, and simulations to enhance your real-world problem-solving abilities. You'll develop hands-on skills, analyze complex financial scenarios, and create tailored solutions that align with your clients' goals. Industry-Recognized Certification: Upon completion of the course, you'll receive a prestigious certification that carries weight in the industry. This financial advisor credential will not only validate your expertise but also open doors to career opportunities with established financial firms, banks, or as an independent advisor. Networking Opportunities: Our financial advisor course provides a platform to connect with fellow aspiring advisors and established professionals. Networking events, industry guest speakers, and online forums offer opportunities to build relationships, gain mentors, and expand your professional network. Don't miss out on the chance to launch your successful career as a financial advisor. Enroll in our Financial Advisor Course today and unlock your potential in the world of finance. Take the first step towards a fulfilling and prosperous future. Invest in yourself and seize the opportunity to make a meaningful difference in people's lives as a trusted financial advisor. Enroll now and let our course be your stepping stone to a successful and rewarding career. Courses: Course 01: Financial Advisor Course 02: Level 5 Accounting and Finance Course 03: Supply Chain Management Financial : Financial Advisor Training Industry Experts Designed this Financial Advisor course into 05 detailed modules. Assessment Method of financial advisor After completing each module of the Financial Advisor course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of financial advisor After completing the MCQ/Assignment assessment for this Financial Advisor course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. Who is this course for? Financial : Financial Advisor Training The Financial Advisor course is ideal for those already working in this field or are interested in becoming one. This Financial Advisor course is designed to broaden your knowledge and boost your CV. Requirements Financial : Financial Advisor Training There are no specific requirements for this Financial Advisor course because it does not require any advanced knowledge or skills. Career path Financial : Financial Advisor Training

These qualifications are ALL fully Regulated and accepted in all schools across the UK and enables you to work with children between the ages of 5-18 years. If you are looking to become a Teaching Assistant and wish to gain the required 'recognised' qualification that's accepted in all UK schools, this is the perfect Teaching Assistant course for you. This bundle offer also includes the Level 3 Autism Qualification and the Level 3 Mental Health Qualifications at a discounted rate saving you over £700.00.

🌟 Unlock Your Website's Full Potential with 'Masterful WordPress 5.0 Editing Techniques'! 🌟   Are you ready to elevate your WordPress editing skills to the next level? Welcome to the ultimate online course designed to empower you with the mastery of WordPress 5.0 editing techniques!   🚀 What You'll Learn: Harness the power of the latest WordPress 5.0 features to create stunning and responsive websites effortlessly. Dive deep into the Gutenberg editor and learn advanced techniques to craft visually captivating and user-friendly content. Discover insider tips and tricks to streamline your editing process, saving you time and frustration. Customize themes and layouts like a pro, ensuring your website stands out in today's competitive online landscape. Optimize your site for SEO, speed, and user experience, boosting your online presence and visitor engagement.   💡 Course Highlights: Comprehensive modules led by industry experts, breaking down complex concepts into easy-to-follow lessons. Hands-on exercises and practical tutorials that reinforce your learning and ensure immediate application. Access to exclusive resources, templates, and tools to enhance your WordPress editing journey. Interactive community forums for networking, collaboration, and ongoing support from fellow learners and instructors. Lifetime access to updated content, ensuring you stay ahead in the ever-evolving world of WordPress.   🎓 Who Is This Course For? WordPress enthusiasts eager to sharpen their editing skills and unlock the full potential of WordPress 5.0. Content creators, bloggers, freelancers, and website owners seeking to enhance their online presence. Beginners looking to establish a solid foundation in WordPress editing and experienced users aiming to refine their expertise.   🌟 Join thousands of satisfied learners who have transformed their websites with the 'Masterful WordPress 5.0 Editing Techniques' course. Don't miss this opportunity to revolutionize your web editing skills and create impactful online experiences! 🔥 Enroll today and embark on your journey towards becoming a WordPress editing virtuoso! 🔥 Course Curriculum Basic Overview 00:00 Installing WordPress 00:00 Basics of Worpress 00:00 Backing Up Your WordPress Site 00:00 Upgrading to WordPress 5.0 00:00 Finding Compatible Themes 00:00 Using the Default Theme 00:00 The Editor Layout-Part-1 00:00 The Editor Layout-Part-2 00:00 Adding Blocks 00:00 Customizing Blocks 00:00 Maniupulating Blocks 00:00 Manipulating Blocks - Part 2 00:00 Adding and Customizing Text 00:00 Adding Images 00:00 Adding Lists 00:00 Adding Videos 00:00 Adding Audio 00:00 Image Overlay 00:00 Conclusion 00:00 Advanced Overview 00:00 Quotes and Pull Quotes 00:00 Media and Text Blocks 00:00 Uploading Files 00:00 Tables 00:00 Poetry Verse Block 00:00 Adding Buttons 00:00 Adding Columns 00:00 Seperators and Spaces 00:00 Widgets 00:00 General Embed Element 00:00 Video Embeds - YouTube and Vimeo 00:00 Video Embeds - Screencast 00:00 Image Based Embeds - Imgur and Flickr 00:00 Slideshare - Speaker Desk and Presentation Based Embeds 00:00 Scrbd Embeds 00:00 Social Embeds - Facebook - Instagram - Twitter 00:00 Spotify and Soundcloud Embeds 00:00 Specialty Embeds - Meetup, Ted and Kickstarter 00:00 Conclusion - Switching To the Classic Editor 00:00

Duration 5 Days 30 CPD hours This course is intended for Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, and Support Staff Overview The Palo Alto Networks Firewall 10.2 Essentials: Configuration and Management (EDU-210) course is five days of instructor-led training that will help you to: Configure and manage the essential features of Palo Alto Networks next-generation firewalls Configure and manage Security and NAT policies to enable approved traffic to and from zones Configure and manage Threat Prevention strategies to block traffic from known and unknown IP addresses, domains, and URLs Monitor network traffic using the interactive web interface and firewall reports Palo Alto Networks next-generation firewalls are architected to safely enable applications and prevent modern threats. Their approach identifies all network traffic based on applications, users, content and devices, and lets you express your business policies in the form of easy-to-understand security rules. Flexible deployment options and native integration with their next-generation security platform extend the policy enforcement and cyberthreat prevention to everywhere your users and data are located: in your network, on your endpoints and in the cloud. Palo Alto Networks next-generation firewalls are architected to safely enable applications and prevent modern threats. Their approach identifies all network traffic based on applications, users, content and devices, and lets you express your business policies in the form of easy-to-understand security rules. Flexible deployment options and native integration with their next-generation security platform extend the policy enforcement and cyberthreat prevention to everywhere your users and data are located: in your network, on your endpoints and in the cloud.

In support of this year's World Suicide Prevention Day, all ticket fees for Tuesday 10th September 2024 are donated to The Ripple Suicide Prevention Charity - find out more about them here! Course Overview Teaching the theory and practice of suicide intervention skills that can be applied in any professional or personal setting, this programme is delivered over 3.5 hours as a suicide prevention awareness session. We use only the most experienced suicide prevention trainers to deliver this unique learning experience: for anyone who seeks greater understanding and confidence to intervene with people at risk of suicide.  The Suicide First Aid Lite (Virtual) course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.  Course Content SFA Lite is comprised of 2 parts, each 90 minutes duration. The programme teaches the skills needed to identify someone who may be thinking about suicide and to pass the person onto a suicide first aider.  Part 1: Introduction to the session; programme, ourselves and suicide prevention Stigma and survivors of bereavement by suicide and the Hidden Toll Suicide thoughts and suicide behaviour Intention of behaviour versus outcome of behaviour Possible causes of suicide thoughts Suicide – the ripple effect Part 2: ‘I’m really glad you told me’ audio visual Suicide Safety Guidance Recognising and asking about suicide Referring a person onto suicide first aiders Suicide First Aid Lite (Virtual) training offers learning outcomes that are knowledge based and factual. This training can be used as a stand-alone programme or as the first part of a journey to learn suicide prevention skills.  The one-day programme Suicide First Aid through Understanding Suicide Interventions is a City & Guilds qualification programme and the next step for people wanting a more in-depth practise-based approach to the learning. The information in SFALV is easy to grasp for people of all skill levels and those with no prior knowledge of the subject. It is designed to meet the needs of virtual groups and could be used as a forerunner to the one-day Suicide First Aid Programme.  Evidence Base Two independent evaluations in 2016 and 2017 by Dr Paul Rogers demonstrated significant statistical change in 14 of 19 measures. Increased confidence and reduced anxiety in dealing with suicide, were among the leading outcomes.  Format Taught over 3.5 hours using tutor facilitated socratic learning, tutor-led practise sessions, mini lectures, group work and audio-visual presentations. This is a has some interactive elements and is an emotionally engaging learning experience.  Pre-training requirement No previous experience or training is necessary. Participants will be asked to self- reflect and empathise with a person having thoughts of suicide. There is no expectation on participants to share personal experiences.  Who should attend?  Multi-sector managers and practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community groups or members.