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The Property Marketing Fundamentals Course is tailored for anyone eager to delve into the intricacies of property promotion in a dynamic, digital world. Whether you are a beginner looking to understand the basics or an experienced professional wanting to enhance your marketing techniques, this course provides a solid foundation. It covers essential aspects of property marketing, from crafting compelling property listings to mastering online marketing tools that will make your properties shine in the crowded marketplace. Throughout the course, learners will gain insight into the importance of targeted marketing strategies, the effective use of digital platforms, and the nuances of customer engagement. With a keen focus on building a strong online presence, you’ll discover the best methods to boost property visibility and convert leads into loyal clients. In addition, this course highlights how to utilise social media, SEO, and email marketing to amplify your efforts and reach a broader audience, ensuring you stay ahead in a competitive market. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Property Marketing Module 02: Understanding the Role of a Property Manager Module 03: Listing Properties and Marketing Module 04: Tenant Selection and Management Module 05: Selling Property: Finding the Buyers Module 06: Regulations of Property Management Module 07: Changes in the UK Property Market: An Opportunity Module 08: Digital Marketing Strategies for Property Promotion Module 09: Sustainable and Green Property Marketing Learning Outcomes: Implement digital marketing strategies for optimal property promotion. Demonstrate proficiency in tenant selection and management practices. Navigate the UK property market, identifying growth opportunities. Comprehend and apply regulations governing property management responsibly. Master the art of selling properties, connecting with potential buyers effectively. Integrate sustainable and green marketing techniques into property promotion. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring property marketers Individuals entering property management Professionals seeking career advancement Real estate agents expanding their skill set Those intrigued by sustainable property practices Marketing enthusiasts exploring new niches Individuals keen on understanding UK property market dynamics Entrepreneurs looking to invest in property marketing Career path Property Marketing Specialist Property Manager Real Estate Agent Digital Marketing Executive (Specialising in Real Estate) Sustainability Consultant for Property Property Market Analyst Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Working in Confined Spaces: Working in Confined Spaces Course Online Introducing Working in Confined Spaces: Working in Confined Spaces Course "Empowering the Next Generation" Online course! Working in Confined Spaces: Working in Confined Spaces Course is extremely dangerous. Proper precautions and training are required before working long hours in a small, compact area. Every year, many people are seriously injured or killed due to inadequate training, faulty equipment, and negligence. This Working in Confined Spaces: Working in Confined Spaces Course is designed to provide learners with an understanding of the legal requirements outlined in the Confined Space Regulations 1997. It covers the risks associated with confined space entry and working and safe work practices, appropriate control measures, and emergency procedures. Why choose this Working in Confined Spaces: Working in Confined Spaces Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Working in Confined Spaces: Working in Confined Spaces Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Working in Confined Spaces: Working in Confined Spaces Course. Courses you will get: Course 01: Working in Confined Spaces Course 02: RIDDOR Training Course 03: Level 1 Health and Safety in a Construction Environment Course 04: Working at Height Training Course 05: Level 5 Health and Safety at Work Course 06: Workplace First Aid Training Special Offers of this Working in Confined Spaces: Working in Confined Spaces Course: This Working in Confined Spaces: Working in Confined Spaces Course includes a FREE PDF Certificate. Lifetime access to this Working in Confined Spaces: Working in Confined Spaces Course Instant access to this Working in Confined Spaces: Working in Confined Spaces Course 24/7 Support Available to this Working in Confined Spaces: Working in Confined Spaces Course [ Note: Free PDF certificate as soon as completing the Working in Confined Spaces: Working in Confined Spaces Course] Working in Confined Spaces: Working in Confined Spaces Course Online This Working in Confined Spaces: Working in Confined Spaces Course consists of 05 modules. Course Curriculum of Working in Confined Spaces: Working in Confined Spaces Course Module 01: A Brief Overview Module 02: Laws & Regulations Module 03: Risk Assessment Module 04: Safety Procedure Module 05: Emergency Procedures Assessment Method of Working in Confined Spaces: Working in Confined Spaces Course After completing Working in Confined Spaces: Working in Confined Spaces Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Working in Confined Spaces: Working in Confined Spaces Course After completing the Working in Confined Spaces: Working in Confined Spaces Course, you can instantly download your certificate for FREE. Who is this course for? Working in Confined Spaces: Working in Confined Spaces Course Online This Working in Confined Spaces: Working in Confined Spaces Course is ideal for anyone who works in a building or facility that requires the knowledge of Working in Confined Spaces: Working in Confined Spaces Course. Those who need this Working in Confined Spaces: Working in Confined Spaces Course include: Workers working in tunnels. Workers working in sewers. Workers working in pits. Workers working in tanks. Requirements Working in Confined Spaces: Working in Confined Spaces Course Online To enrol in this Working in Confined Spaces: Working in Confined Spaces Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Working in Confined Spaces: Working in Confined Spaces Course. Be energetic and self-motivated to complete our Working in Confined Spaces: Working in Confined Spaces Course. Basic computer Skill is required to complete our Working in Confined Spaces Course. If you want to enrol in our Working in Confined Spaces Course, you must be at least 15 years old. Career path Working in Confined Spaces: Working in Confined Spaces Course Online After completing this Working in Confined Spaces Course: Working in Confined Spaces course, you will be eligible to work in the following fields: Mining Industry Storage Vessels Engineering Industry Excavation Industry Exploration Industry Mineral extraction Industry Automobile industry
Salon Management: Salon Management Course Online Our Salon Management: Salon Management Course teaches the art of running a beauty therapy salon. For effective beauty therapy salon management, qualified beauticians in the Salon Management: Salon Management industry must also have some managerial skills. This Salon Management: Salon Management Course is designed for learners who are interested in running or starting a business of salon. This Salon Management: Salon Management Course provides candidates a thorough understanding of salon management: salon management. This Salon Management: Salon Management Course will teach you how to hire and train employees, deal with clients, build effective relationships with employees and clients, motivate employees, understand client psychology, and manage your time effectively. In addition, the course teaches you how to effectively market and advertise your salon services, as well as how to acquire new clients. Expand your knowledge with high-quality training, enrol in our Salon Management: Salon Management Course for an expertly designed, great-value training experience. Through this Salon Management: Salon Management Course, you can learn from industry experts and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. Main Course: Salon Management Course Course Free courses included with Salon Management Course Course Course 01: Level 5 Personal Development Course 02: Anger Management Course 03: Negotiation Skills Course 04: Communication Skills Course 05: Networking Skills Course 06: Dealing with Difficult People Course 07: Level 2 Award in Babysitting Course 08: Level 5 Photography Course 09: Asbestos Awareness Special Offers of this Salon Management: Salon Management Course: This Salon Management: Salon Management Course includes a FREE PDF Certificate. Lifetime access to this Salon Management: Salon Management Course Instant access to this Salon Management: Salon Management Course 24/7 Support Available to this Salon Management: Salon Management Course [ Note: Free PDF certificate as soon as completing Salon Management: Salon Management Course] Salon Management: Salon Management Course Online This Salon Management: Salon Management Course consists of 10 modules. Course Curriculum of Salon Management: Salon Management Course Module 01: An Overview of Salon Management Module 02: Fundamental Steps of Salon Management Module 03: The Principles of Health and Safety in the Salon Module 04: Maintaining Health and Safety Requirements Within the Salon Module 05: Attracting Salon Clients Module 06: Marketing, Advertising and Promotion Module 07: Understanding Body Language Module 08: Formula for Success Module 09: Promoting the Business Further Module 10: Building Relationships for Success in Sales Assessment Method of Salon Management: Salon Management Course After completing Salon Management: Salon Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Salon Management: Salon Management Course After completing the Salon Management: Salon Management Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Salon Management: Salon Management Course Online The Salon Management: Salon Management Course is ideal for those who are interested in beauty therapy and salon management: salon management. Professional men and women working in beauty salons can benefit from this course by expanding their knowledge and skills. Requirements Salon Management: Salon Management Course Online To enrol in this Salon Management: Salon Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Salon Management: Salon Management Course. Be energetic and self-motivated to complete our Salon Management: Salon Management Course. Basic computer Skill is required to complete our Salon Management: Salon Management Course. If you want to enrol in our Salon Management: Salon Management Course, you must be at least 15 years old. Career path Salon Management: Salon Management Course Online After completing the Salon Management: Salon Management Course, learners can advance to the next level of salon management: salon management courses. This Salon Management: Salon Management Course also allows learners to start their own beauty therapy and salon management: salon management businesses.
Working in Confined Spaces: Working in Confined Spaces Course Online Introducing Working in Confined Spaces: Working in Confined Spaces Course "Empowering the Next Generation" Online course! Working in Confined Spaces: Working in Confined Spaces Course is extremely dangerous. Proper precautions and training are required before working long hours in a small, compact area. Every year, many people are seriously injured or killed due to inadequate training, faulty equipment, and negligence. This Working in Confined Spaces: Working in Confined Spaces Course is designed to provide learners with an understanding of the legal requirements outlined in the Confined Space Regulations 1997. It covers the risks associated with confined space entry and working and safe work practices, appropriate control measures, and emergency procedures. Why choose this Working in Confined Spaces: Working in Confined Spaces Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Working in Confined Spaces: Working in Confined Spaces Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Working in Confined Spaces: Working in Confined Spaces Course. Courses you will get: Course 01: Working in Confined Spaces Course 02: RIDDOR Training Course 03: Level 1 Health and Safety in a Construction Environment Course 04: Working at Height Training Course 05: Level 5 Health and Safety at Work Course 06: Workplace First Aid Training Special Offers of this Working in Confined Spaces: Working in Confined Spaces Course: This Working in Confined Spaces: Working in Confined Spaces Course includes a FREE PDF Certificate. Lifetime access to this Working in Confined Spaces: Working in Confined Spaces Course Instant access to this Working in Confined Spaces: Working in Confined Spaces Course 24/7 Support Available to this Working in Confined Spaces: Working in Confined Spaces Course [ Note: Free PDF certificate as soon as completing the Working in Confined Spaces: Working in Confined Spaces Course] Working in Confined Spaces: Working in Confined Spaces Course Online This Working in Confined Spaces: Working in Confined Spaces Course consists of 05 modules. Course Curriculum of Working in Confined Spaces: Working in Confined Spaces Course Module 01: A Brief Overview Module 02: Laws & Regulations Module 03: Risk Assessment Module 04: Safety Procedure Module 05: Emergency Procedures Assessment Method of Working in Confined Spaces: Working in Confined Spaces Course After completing Working in Confined Spaces: Working in Confined Spaces Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Working in Confined Spaces: Working in Confined Spaces Course After completing the Working in Confined Spaces: Working in Confined Spaces Course, you can instantly download your certificate for FREE. Who is this course for? Working in Confined Spaces: Working in Confined Spaces Course Online This Working in Confined Spaces: Working in Confined Spaces Course is ideal for anyone who works in a building or facility that requires the knowledge of Working in Confined Spaces: Working in Confined Spaces Course. Those who need this Working in Confined Spaces: Working in Confined Spaces Course include: Workers working in tunnels. Workers working in sewers. Workers working in pits. Workers working in tanks. Requirements Working in Confined Spaces: Working in Confined Spaces Course Online To enrol in this Working in Confined Spaces: Working in Confined Spaces Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Working in Confined Spaces: Working in Confined Spaces Course. Be energetic and self-motivated to complete our Working in Confined Spaces: Working in Confined Spaces Course. Basic computer Skill is required to complete our Working in Confined Spaces Course. If you want to enrol in our Working in Confined Spaces Course, you must be at least 15 years old. Career path Working in Confined Spaces: Working in Confined Spaces Course Online After completing this Working in Confined Spaces Course: Working in Confined Spaces course, you will be eligible to work in the following fields: Mining Industry Storage Vessels Engineering Industry Excavation Industry Exploration Industry Mineral extraction Industry Automobile industry
Health and Safety: Health and Safety at Work Online Every year, workplace accidents and injuries cost businesses millions of dollars and thousands of hours. They also have a significant and often lifelong impact on workers. Introducing a safety culture into your organisation, where safety is valued as an integral part of business operations, saves time and money and builds a committed, loyal, and healthy workforce. Our Health and Safety at Work: Health and Safety at Work course will lay the foundation for you to start building a safety culture. The Health and Safety at Work: Health and Safety at Work course covers a broad introduction to workplace health and safety: health and safety, along with the value of establishing a safe working culture. Students will also learn to ensure their respective businesses and workplaces comply with all relevant laws and legislation. The Level 5 Health & Safety at Work provides lessons, modules, and quizzes to gain knowledge, and at the end, a Professional Certificate that assists in career development in professional life. Courses you will get in with this Health and Safety at Work course: Course 01: Health and Safety at Work Course 02: Manual Handling Course Course 03: Workplace First Aid Training Course 04: Working at Height Training Special Offers of this Health and Safety: Health and Safety at Work Course: This Health and Safety: Health and Safety at Work Course includes a FREE PDF Certificate. Lifetime access to this Health and Safety: Health and Safety at Work Course Instant access to this Health and Safety: Health and Safety at Work Course 24/7 Support Available to this Health and Safety: Health and Safety at Work Course [ Note: Free PDF certificate as soon as completing the Health and Safety: Health and Safety at Work Course] Health and Safety: Health and Safety at Work Course Online This Health and Safety: Health and Safety at Work Course consists of 12 modules. Course Curriculum of Health and Safety: Health and Safety at Work Course Module 01: Foundations of Health and Safety at Work Module 02: Managing Health and Safety Module 03: Organising for Health and Safety Module 04: Health and Safety Culture Module 05: Health and Safety Policy Module 06: Risk Assessment Module 07: Workplace Hazards and Risk Control Module 08: Accidents and Emergencies Module 09: Vehicle Hazards and Risk Control Module 10: Fire Prevention and Protection Module 11: Electrical Safety Module 12: Managing the Safety Function Assessment Method of Health and Safety: Health and Safety at Work Course After completing Health and Safety: Health and Safety at Work Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Health and Safety: Health and Safety at Work Course After completing the Health and Safety: Health and Safety at Work Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Health and Safety: Health and Safety at Work Course Online This Health and Safety: Health and Safety at Work Course could be extremely beneficial to employees at all levels. From entry-level recruits to supervisors, managers, and business owners. Requirements Health and Safety: Health and Safety at Work Course Online To enrol in this Health and Safety: Health and Safety at Work Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Health and Safety: Health and Safety at Work Course. Be energetic and self-motivated to complete our Health and Safety: Health and Safety at Work Course. Basic computer Skill is required to complete our Health and Safety: Health and Safety at Work Course. If you want to enrol in our Health and Safety: Health and Safety at Work Course, you must be at least 15 years old. Career path Health and Safety: Health and Safety at Work Course Online
Overview TThe demand for skilled professionals in the plumbing industry is rapidly increasing, making it one of the most sought-after trades globally. The Professional Plumbing course is designed to equip you with essential plumbing skills and knowledge to excel in this hands-on career. From understanding pipe systems to mastering plumbing installation and maintenance, this course covers every crucial aspect of the plumbing trade. Throughout the course, you will learn about water systems, sanitation practices, and how to troubleshoot common plumbing issues. Gain expertise in plumbing regulations, safety standards, and using the latest plumbing tools and techniques to ensure efficiency and compliance. Whether you're starting your career or looking to advance in the plumbing industry, this course offers the foundation for success. Enrol today in the Professional Plumbing course and gain the practical knowledge required to excel as a plumbing technician or plumbing engineer. Start building a career in a thriving industry that offers stability and growth opportunities. So enrol in this course today to fast track your career ladder. Key Features of the Course: FREE Professional Plumbing CPD-accredited certificate Get a free student ID card with Professional Plumbing training (£10 applicable for international delivery) Lifetime access to the Professional Plumbing course materials The Professional Plumbing program comes with 24/7 tutor support Get instant access to this Professional Plumbing course Learn Professional Plumbing training from anywhere in the world The Professional Plumbing training is affordable and simple to understand The Professional Plumbing training is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the Professional Plumbing course. After successfully completing the Professional Plumbing course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Professional Plumbing. It is available to all students, of all academic backgrounds. Requirements Our Professional Plumbing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Unlock a range of career opportunities with the Professional Plumbing course. Explore these rewarding paths: Plumbing Technician Plumbing Engineer Pipefitter Maintenance Plumber Sanitation Specialist Plumbing Supervisor Course Curriculum 12 sections • 12 lectures •Basic Components of Plumbing •Principles of Effective Plumbing Systems •Tools Used for Plumbing: •Process of Plumbing •Central Heating Systems •Domestic Cold-Water System •Hot Water System - Part 1 •Hot Water System - Part 2 •The Sanitation System and Repairs •Installation of a Domestic Rainwater System •Plumbing Projects Case Study •Plumbing Standards in the UK
Classes from A1 to C2 level of the CEFR (Common European Framework of Reference for Languages). A1 - A2 Beginners Let’s start learning French! With this course you will learn the basic elements and key phrases of the French language from the very beginning. You might know a few words and expressions already, but what about making your visit more authentic by interacting with people once you are there? The exercises and activities in this course will build your confidence with useful expressions, pronunciation, grammar practice, verb drills (present tense of most common verbs) and speaking/listening activities, games and quizzes will be included along the way. The syllabus: French language sounds are unique, so you need to know how to pronounce each sound correctly. This course will aim not only at building your confidence when speaking French but also to sound French! Greetings, formal and informal address; how to introduce yourself/ introduce others, ask for something in cafés and restaurants, giving/exchange details, understanding numbers and prices, talking about jobs and family, where you live; asking and understanding directions and other basic vocabulary when going around shopping; you will also learn some cultural traits and fun facts about French people. B1 - B2 Intermediate Now that you know some French, why not improve your language skills further?The intermediate course is structured around grammar activities (such as prepositions, combined articles and pronouns), verb drills (past tenses, progressive forms, future tense), comprehension activities, short stories, common idiomatic expressions, games and quizzes. The syllabus: describing people, booking hotels, booking accommodation online and via emails, more about numbers, describing places, expressing admiration, enquiring about services such as public transport; talking about homes, finding a house; expressing likes and dislikes, shopping (markets), buying shoes and clothes, expressing preferences, writing invitations, giving your opinion, making suggestions, buying tickets, understanding directions, describing situations in the past; making plans for the future. C1 - C2 Advanced The advanced course is designed for students who already know French but want to take their knowledge further in order to hone their skills in all aspects of the language learning. With the advanced course, the student will have the opportunity to learn the grammar and vocabulary acquired with the intermediate course, but more in depth with more listening and practical activities and role play. The focus of this course is to prepare the student to live in a French speaking country. The teaching approach will also include a variety of newspapers articles (short at the beginning and longer articles as the student progresses further). The articles are used as conversation topics in order to hone vocabulary and grammar skills. Short videos from trusted resources will also be used for speaking practice during the class to boost fluency and to learn new common expressions. This course may include writing tasks about specific topics which the student will discuss during the class with the teacher. The syllabus: Includes talking about saying what you have done recently using a variety of verbs and expressions, referring to events in the past using the imperfect tense and the past tense, understanding the weather forecast, making suggestions, understanding and giving instructions, comparing things, giving reasons, solving problems, discussing preferences, asking for and giving advice, talking about holidays, making plans for the future. French school support tuition. We provide help to students who need support with homework in order to pass their exams. Ad hoc extra activities and grammar notes can be provided to revise and consolidate the notions acquired at school. Help with short essay writing and proof reading also available. Online French classes: The online classes are delivered via Skype and classes can be for individuals and for small groups. We can prepare you for DELF B1 (Diplôme d’études en langue Française).
Value-based selling (In-House)
By The In House Training Company
This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary
Negotiation Skills
By Underscore Group
Unlock the power of effective negotiation. Gain essential skills to navigate complex deals, build lasting partnerships, and achieve optimal outcomes. Course overview Duration: 1 day (6.5 hours) This course is designed for those who need to understand and be able to use essential negotiation skills to make them more effective in their role. Externally you maybe negotiating with suppliers, customers, regulatory authorities and other organisations. Internally you will be negotiating with stakeholders, colleagues, and team members which could be for resources, time, budget or facilities. Being able to negotiate agreements that are acceptable to all parties requires skill and is essential to maintain healthy, functional relationships. This will be a facilitated workshop designed to be flexible to achieve the desired outcome. We will achieve the objectives through a mixture of facilitated discussion, interactive exercises designed to give insight and facilitator input. During the day we will deal with the stages of a negotiation from preparation to closing. Individuals will get the opportunity to practice the skills needed to create win-win outcomes through a number of generic but realistic scenarios. Objectives By the end of the course you will be able to: State the principles of effective negotiation Prepare effectively for different types of negotiation Set negotiation objectives and identify what can be ‘traded’ Explain how assertiveness and influencing skills can affect outcomes Deploy appropriate strategies and tactics to achieve the best results Use different techniques to deal with difficult customers and difficult situations Content Influencing Seek first to understand, and then be understood The importance of understanding the other party’s position and how to do it The power of non-verbal communication Dealing with difficult customers and difficult situations whilst maintaining a positive relationship How to approach negotiations Identifying potential negotiations and preparing for potential outcomes Aiming for results which deliver win/win outcomes Developing a win/win mindset and behaviours Rights and responsibilities of negotiators Setting Negotiation Objectives Clarifying essential, desirable and ideal objectives Assessing the most favoured, realistic target and walk away positions The Negotiation Process The importance of preparation Creating an opening proposal Where to pitch the opening proposal Bargaining/Trading - Gaining Momentum Knowing your parameters – what can be traded? Choosing a strategy and tactics Dealing with questionable tactics and ploys Building rapport – the communication process Asking the right questions and active listening Being assertive, demanding your rights and ensuring you meet your responsibilities Closing Techniques Trial and actual closing techniques Signalling Summarising and documenting the agreement Follow up and implementation of the deal
