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Embark on a transformative journey in the world of supply chain and procurement with our comprehensive course. Delve into the intricacies of supply chain basics, procurement roles, and the purchasing cycle. Explore tools and techniques for managing competitive bids, improving efficiency, and reducing risks. With a focus on supplier relationship management and category management, master the skills required for success. Elevate your career prospects in this thriving industry, where Procurement Officers, Supply Chain Analysts, and Inventory Managers are in high demand. Join our course and unlock a world of opportunities with an average annual salary ranging from £25K to 55K. Don't miss out on the chance to enhance your expertise in this dynamic field. Enroll now and take the first step towards a rewarding career! ________________________________________________________________________ Key Features: CPD Certified Purchasing, Procurement and Inventory Management With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Supply Chain Basics Module 02: Role of Procurement in an Organisation Module 03: The Purchasing Cycle Module 04: Purchasing Toolkits Module 05: Managing Competitive Bids Module 06: Quality Management Module 07: Supplier Relationship Management Module 08: Analysing and Reducing Risk in the Supply Chain Module 09: Improving Efficiency and Accuracy Module 10: Category Management Module 11: Inventory Management Module 12: E-procurement ________________________________________________________________________ Complete Career Guide for Purchasing, Procurement and Inventory Management (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Management . In addition to mastering the essentials of Management , you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Management . Your dream career starts here! List of career guide courses included in Purchasing, Procurement and Inventory Management With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand fundamental Supply Chain principles for effective business operations. Evaluate the pivotal role of Procurement within organisational structures. Apply knowledge of the Purchasing Cycle for streamlined procurement processes. Utilize Purchasing Toolkits for efficient and strategic procurement decisions. Demonstrate proficiency in Managing Competitive Bids and fostering healthy supplier relationships. Analyse and mitigate risks, enhance efficiency, and implement Category Management strategies. ________________________________________________________________________ Accreditation All of our courses, including the Purchasing, Procurement and Inventory Management With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Purchasing, Procurement and Inventory Management With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aspiring to excel in supply chain and procurement roles. Individuals seeking comprehensive knowledge in purchasing and inventory management. Business owners aiming to enhance their supply chain operations. Recent graduates interested in pursuing a career in procurement. Anyone looking to improve skills in risk analysis and reduction in supply chains. Career path Procurement Officer - £30K to 45K/year. Supply Chain Analyst - £25K to 40K/year. Inventory Manager - £28K to 50K/year. Supplier Relationship Manager - £35K to 55K/year. E-procurement Specialist - £32K to 48K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

The process of building and maintaining a good and healthy employee and supervisory relationship is an ongoing process. Along with building relationships, performance coaching is a great way to develop new skills and talents. Our Performance Coaching bundle can help you take your career to the next level. Performance coaching can be a great asset in developing a healthy competitive workplace environment. At the same time, it can be used to develop and hone the various necessary skills that are essential in order to give the required push to your career. So, whether to just hone your skills or to get ready for the upcoming promotion you are aiming for, developing the essential skills is always a good idea. Our Performance Coaching course bundle can guide and train you in all the necessary skills you might need to get ahead of the curve in your workplace. All the courses in this Performance Coaching bundle are well-researched and thoroughly detailed. This comprehensive course bundle can be just the thing to reach your next professional milestone. Along with this Performance Coaching course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Performance Coaching Bundle Consists of the following Premium courses: Course 01: Performance Coaching Course 02: Performance Management Course 03: Coaching & Mentoring Course 04: Leadership & Management Diploma Course 05: Workplace Confidentiality Course 06: People Management Skills Level 3 Course 07: Emotional Intelligence and Human Behaviour Course 08: Sales: Psychology of Customers Course 09: Time Management Course 10: Effective Communication Skills Course 11: Motivation Skills Key features of this Performance Coaching course: This Performance Coaching bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Performance Coaching is entirely online 24/7 Learner support The Performance Coaching bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Performance Coaching expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Performance Coaching from any place in your own time without travelling for classes. Enrol now in Performance Coaching to advance your career, and use the premium study materials from Apex Learning. This Performance Coaching bundle entails 11 essential courses that can accelerate your career forward. Learning these skills will not only be beneficial for now, but they will also help you in every professional move you might make in the future. This Performance Coaching bundle consists of the following courses: Course 01: Performance Coaching Module 01: Introduction Module 02: The Coach/Client Relationship Module 03: Coaching and Mentoring Models Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Effective Communication Skill Module 06: Personal Skills Module 07: Management Skills Module 08: Organisational Skills Module 09: Motivation and Mindset Module 10: Key Themes of NLP Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory Module 12: Leadership Under Pressure Module 13: Setting Up as a Coach Course 02: Performance Management Section 01: Introduction Section 02: Performance Section 03: Key Performance Indicators Section 04: Reporting Section 05: Rewarding Section 06: Conclusion Course 03: Coaching & Mentoring Module 1: Introduction Module 2: Coaching and Mentoring: Objectives & Processes Module 3: Ethical Aspects of Coaching and Mentoring Module 4: Coaching and Mentoring Models Module 5: Effective Communication Skills Module 6: Personal Skills Module 7: Management Skills Module 8: Functional Skills Course 04: Leadership & Management Diploma Understanding Management and Leadership Leadership Theories Motivating Employees Organisational Skills Talent Management Succession Planning Business Process Management Communication Skills Negotiation Techniques Managing Meetings and Giving Feedback Managing Change Time Management Stress Management Emotional Intelligence in Leadership Managing Conflict Dealing with Office Politics Risk Management Corporate Responsibility and Ethics And Much More... Course 05: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 06: People Management Skills Level 3 Course 07: Emotional Intelligence and Human Behaviour Course 08: Sales: Psychology of Customers Course 09: Time Management Course 10: Effective Communication Skills Course 11: Motivation Skills CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? You don't need any previous training or training materials to finish the Performance Coaching course bundle. This Performance Coaching course is designed for: Students Academics of all background Office workers Corporate Job Holders Requirements Our Performance Coaching bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Completing the Performance Coaching Course bundle can open up various exciting career opportunities in sectors, such as: Business & Management Admin Accountancy & Finance Secretarial & PA Teaching & Mentoring The average salary for a Management Accountant can be £22,000- £55,000 per annum for anyone residing in the United Kingdom. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Performance Coaching) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In today’s fast-moving business environment, understanding how to identify and manage potential risks is essential for long-term success. The Conducting Risk Assessments Course offers a clear and structured approach to recognising hazards, evaluating potential impacts, and implementing effective control measures. Designed to build strong risk assessment knowledge, it covers essential principles, from corporate risk management strategies to crisis planning and prevention methods. Across its five modules, the course explores everything from structured risk analysis techniques to anti-money laundering measures, giving you the tools to protect organisational integrity and maintain operational stability. With focused content on project risk evaluation and corporate safeguards, you’ll be equipped to make informed, confident decisions that reduce uncertainty and strengthen resilience. Whether you’re managing a team, overseeing projects, or safeguarding business operations, this training provides the expertise to anticipate challenges before they escalate. This Conducting Risk Assessments bundle includes the following courses: Course 01: Conducting Risk Assessments Training Course 02: Corporate Compliance and Risk Management Course 03: Master Project Manager (MPM) Course 04: Crisis Management Course 05: Anti-Money Laundering Key Features of Conducting Risk Assessments Bundle Accredited by CPD Top-notch video lessons Instant e-certificate Entirely online, interactive Conducting Risk Assessments course with audio voiceover So, enrol now in this Conducting Risk Assessments bundle and make your every penny worth it! Corporate ventures these days require not only countless hours of effort but also huge financial resources. This makes assessing risks all the more important and the risk assessor a more demanding vocation. Enrol in our Conducting Risk Assessments course bundle immediately and mark yourself as a desirable candidate in the field. How You will be Benefited from Conducting Risk Assessments Bundle All through this self-paced training, you will get engaging learning materials with engaging video lessons and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Accreditation All of our courses included in this Conducting Risk Assessments bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your Conducting Risk Assessments course, you will immediately be sent digital certificates for the bundle courses. CPD 50 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The course bundle is ideal for a range of professionals, including Conducting Risk Assessments & Management Professionals, Business Owners or Entrepreneurs, Compliance and Regulatory Professionals, Operations and Production Managers, and Safety and Health Professionals. Requirements There are no formal requirements for this bundle course to be enrolled. Career path Our course bundle will aid the learners in pursuing the following line of work - Risk Manager: £40,000- £70,000 per year. Compliance Officer: £30,000- £50,000 per year. Safety Manager: £35,000- £60,000 per year. Business Continuity Manager: £40,000- £65,000 per year. Crisis Management Coordinator: £30,000- £50,000 per year.

In the hustle and bustle of the professional realm, where time races and stress looms, it's easy to overlook the silent guardian - your health and safety. It's crucial to forge a haven where health and safety reign supreme. Our course unveils the secrets to navigating the intricate web of workplace hazards. It's not just about ticking boxes; it's about empowering yourself with the wisdom to create a secure cocoon within the dynamic chaos of your career. Discover the finesse of risk assessment, where every decision becomes a calculated move towards safeguarding not just your career, but your very essence. This bundle includes following courses: Health and Safety at Workplace Workplace First Aid Training Care Planning and Record Keeping: Health & Safety Lone Worker Safety Certificate in Compliance Effective Communication Training Level-3 Accident investigation RIDDOR Training Effective Organisational Reporting Life coaching Key Features of the Health and Safety at Work Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive Health and Safety at Work Training course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Health and Safety at Work Course offers: 10 Courses Bundle Free PDF & Hardcopy Certificate Instant Course Access Lifetime Access *** (Offer Ends Soon) *** Learning Outcomes: Identify workplace hazards, ensuring a secure and compliant work environment for all. Implement emergency procedures, enhancing swift and effective response during crises. Evaluate ergonomic factors, promoting employee well-being and preventing occupational health issues. Demonstrate proficiency in using safety equipment, fostering accident prevention and mitigation. Interpret health and safety regulations, ensuring legal compliance within the workplace. Collaborate on risk assessments, cultivating a proactive safety culture among colleagues. Accreditation All of our courses, including this Health and Safety at Work course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Health and Safety at Work. Certification Once you've successfully completed your Health and Safety at Work course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Health and Safety at Work Training course certification has no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the Health and Safety at Work Training course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone with a knack for learning new skills can take this Health and Safety at Work course. While this comprehensive training is popular for preparing people for job opportunities in the health and safety fields, it also helps to advance your career for promotions. Employees seeking comprehensive health and safety awareness in their workplaces. Managers aiming to enhance safety protocols and compliance within their teams. Small business owners committed to creating and maintaining a secure working environment. Human resources professionals responsible for staff well-being and regulatory adherence. Entry-level workers looking to acquire fundamental health and safety knowledge. Requirements Learners do not require any prior qualifications to enrol on this Health and Safety at Work Training course. You just need to have an interest in Health and Safety at Work. Career path After completing this Health and Safety at Work Training course you will have a variety of careers to choose from. The following job sectors of Health and Safety at Work are: Health and Safety Officer Risk Assessment Coordinator Compliance Manager Workplace Safety Consultant Emergency Response Coordinator Occupational Health Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Overview of Industrial Organisational Psychology Understanding how people behave at work is important for any successful organisation. Industrial Organisational Psychology looks at how human behaviour connects with business goals. It helps companies build better workplaces where people feel valued and perform well. In the UK, poor mental health at work costs employers around £45 billion each year. This shows how important it is to use psychology when planning how workplaces are run. This Industrial Organisational Psychology course gives you both the theory and practical tools you need to improve work environments. You will learn how to understand individual differences, design fair hiring processes, build useful training programmes, and create clear ways to review performance. The course also focuses on motivation, job roles, and leadership styles—all from a psychology point of view. These skills will help you support both employee wellbeing and business success. In the last five years, the field of Industrial Organisational Psychology has grown by 12% in the UK. This shows that more companies are seeing how useful psychology can be in improving workplaces. With this course, you will learn how to make positive changes in teams and organisations. You’ll also be better prepared to support mental health, teamwork, and leadership in any work setting using ideas from Industrial Organisational Psychology. This Industrial Organisational Psychology course will help you to learn: Understand the main ideas behind Industrial Organisational Psychology Use psychology to study how people behave at work Plan fair and effective hiring processes Design training programmes that help employees grow Set up systems to give useful feedback on performance Build job roles that keep people motivated and involved Who is this course for? HR professionals who want to use psychology to improve their workplace Managers and team leaders who want to boost team performance and motivation Business consultants who support organisations with people-related challenges Psychology graduates who want to apply what they’ve learned in real workplaces Professionals thinking about moving into roles focused on hiring, training, or leadership Process of Evaluation After studying the Industrial Organisational Psychology Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Industrial Organisational Psychology Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Industrial Organisational Psychology course. Career Path This Industrial Organisational Psychology Course will help the learners to pursue a variety of careers. Such as: HR Business Partner – £35,000 to £60,000 per year Organisational Development Consultant – £40,000 to £75,000 per year Talent Acquisition Specialist – £28,000 to £45,000 per year Training and Development Manager – £35,000 to £55,000 per year Leadership Development Coach – £40,000 to £70,000 per year Course Curriculum Module 01: Introduction to Industrial-Organisational Psychology 00:17:00 Module 02: Individual Differences and Work Behaviour 00:24:00 Module 03: Job Analysis and Employee Selection 00:21:00 Module 04: Training and Development 00:21:00 Module 05: Performance Appraisal and Feedback 00:22:00 Module 06: Motivation and Job Design 00:19:00 Module 07: Leadership and Organisational Behaviour 00:27:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, receptionists are often the first point of contact in a business, setting the tone for customer experience? With over 30,000 receptionist positions advertised annually in the UK, the demand for skilled office administrators and receptionists remains high. Are you ready to elevate your receptionist skills to meet the evolving needs of modern businesses? Our comprehensive Receptionist: Office Admin and Reception bundle is your gateway to mastering this vital role. This jam-packed course bundle equips you with the essential knowledge and abilities to excel in today's office environment. Develop your proficiency in handling customer inquiries, managing schedules, and creating professional documents. Learn the art of minute taking, public speaking, and team management - all crucial skills for a successful office administrator. Master essential software like Microsoft Excel and gain expertise in workflow management to streamline your organization's operations. This Receptionist: Office Admin and Reception Bundle Contain 9 of Our Premium Courses for One Discounted Price: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Course 02: Customer Service Training Course 03: Minute Taking Course 04: Level 3: Public Speaking Diploma Course Course 05: Developing Interpersonal Skills Course Course 06: Meeting Management Diploma Course 07: Document Control and Workflow Management Course 08: Excel for Office Administrator Course 09: Team Management Don't wait, unlock your potential with our Receptionist: Office Admin and Reception bundle. Take control of your career today and join the thousands of successful receptionists who make a difference every day! Learning Outcomes of Receptionist: Office Admin and Reception Develop exceptional customer service skills for enhanced client interaction. Acquire proficiency in minute taking for effective meeting documentation. Enhance public speaking abilities for confident and impactful communication. Learn to cultivate interpersonal skills for better team and client relationships. Gain expertise in managing meetings and controlling office documents efficiently. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery) The Receptionist: Office Admin and Reception is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Receptionist: Office Admin and Reception course materials The Receptionist: Office Admin and Reception comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 02: Customer Service Training Module 01: Introduction To Customer Service Module 02: Characteristics Of Good Customer Service Module 03: Customer Relationship Management Module 04: Communicate With Customers Module 05: Handling Customer Complaints Module 06: Problem Solving Over Phone Module 07: Improving Customer Service Course 03: Minute Taking Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence =========>>>>> And 6 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £117) CPD Hard Copy Certificate: £29.99 CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Receptionist: Office Admin and Reception bundle. This bundle is ideal for: Newcomers to office administration Receptionists seeking career advancement Individuals seeking to upskill Requirements You will not need any prior background or expertise in this Receptionist: Office Admin and Reception bundle. Career path Our Receptionist: Office Admin and Reception bundle will prepare you for a range of careers, including: Senior Receptionist Office Manager Team Leader Customer Service Head Public Relations Officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

The Change Management - CPDQS Accredited Bundle Course is designed to equip professionals with the essential knowledge to manage change in any business or organisational context. This course offers a deep dive into understanding the processes involved in change, helping learners build effective strategies to navigate challenges and ensure smooth transitions. It's a great choice for those looking to improve their leadership and management skills in an environment that is constantly evolving. Throughout the course, participants will gain insight into the key principles of change management, how to assess change readiness, and the tools required to drive change initiatives forward. This accredited bundle will also focus on building strategies for communication, stakeholder engagement, and overcoming resistance to change. Perfect for anyone in a managerial or leadership role, this course will ensure you're equipped with a solid foundation to lead and adapt through organisational change. Start your journey today with this high-quality training that gives you the skills to make a positive difference. Key Features of Change Management Bundle CPD Accredited Course Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of Change Management skills to succeed in today's competitive world. In this in-depth Change Management training course, you will develop the most in-demand Change Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Change Management Curriculum Course 01: Change Management Course 02: Strategic Planning and Implementation Skills Course 03: Facilities & Maintenance Operative Course 04: Leadership and People Management Diploma Course 05: Administrative Assistant and Organizational Skills Course 06: Compliance and Risk Management Course 07: Six Sigma Course 08: Operations Management Course 09: Line Management Course 10: Risk Management Course 11: Communication Skills Course 12: Public Relations Course 13: KYC: Customer Service Agent Course 14: Equality, Diversity and Discrimination Course 15: Cross-Cultural Awareness Training Course 16: Corporate Risk And Crisis Management Course 17: Performance Management Course 18: Time Management in The Workplace Course 19: Team Management Course 20: Positive Psychology Accreditation This bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Change Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Change Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The Six Sigma - CPDQS Accredited Bundle Course offers a thorough exploration of essential business and management disciplines designed to enhance operational efficiency and leadership effectiveness. This bundle combines 20 meticulously chosen courses, covering areas from Six Sigma methodology to strategic planning, project management, and financial reporting. Each course is tailored to provide learners with the knowledge necessary to improve processes, manage resources effectively, and lead teams with confidence. This flexible, online format allows learners to progress at their own pace, making it ideal for professionals seeking to deepen their expertise without disrupting their schedules. Through this bundle, participants gain insights into critical areas such as stakeholder management, supply chain logistics, budgeting, and communication skills. The content encourages a broad understanding of operational dynamics and equips learners with the tools to support organisational goals and improve decision-making. Whether aiming to enhance managerial capabilities or streamline operations, this collection offers a valuable resource for career development and organisational growth. Key Features of Six Sigma Bundle CPD Accredited Six Sigma Course Instant PDF certificate Fully online, interactive Six Sigmacourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Six Sigma Bundle course to excel! To become successful in your profession, you must have a specific set of Six Sigma skills to succeed in today's competitive world. In this in-depth Six Sigmatraining course, you will develop the most in-demand Six Sigma skills to kickstart your career, as well as upgrade your existing knowledge & skills. Six Sigma Curriculum Course 01: Six Sigma Course 02: Facilities & Maintenance Operative Course 03: Project Management Course 04: Project Planning and Execution Course 05: Budget & Forecast Course 06: Strategic Planning and Implementation Skills Course 07: Stakeholder Management Course 08: Operations Management Course 09: Procurement and Supply Chain Management Course 10: Leadership and People Management Diploma Course 11: Financial Reporting Course 12: Line Management Course 13: Logistics Management Course 14: Risk Management Course 15: Change Management Course 16: Time Management in The Workplace Course 17: Administrative Assistant and Organizational Skills Course 18: Compliance and Risk Management Course 19: Communication Skills Course 20: Finance for Non finance Managers Accreditation This Six Sigma bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Six Sigma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Six Sigma basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Six Sigma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

From planning the meetings to business writing, a PA or an admin has to carry out various roles and responsibilities. Therefore, recruiters look for individuals who possess the skills and expertise to carry out these wide ranges of duties. The Office Admin, Secretarial & PA Course is designed to assist you in acquiring the essential skills to impress recruiters. It will enlighten you on all the core elements of a secretarial job within only a few steps. From the Office Admin, Secretarial & PA Course, you will learn the fundamentals of administrative management. The course will help you become excellent at organising. You will also get the opportunity to develop your expertise in meeting management. The informative modules will also help you acquire the essential skills for business writing. Along with this Admin, Secretarial & PA Bundle, you will also get an original Hardcopy and PDF certificate for the title course and a free student ID card. Courses are included in this Admin, Secretarial & PA Bundle: Course 01: Office Skills and Administration Course 02: Paralegal Course 03: GDPR Course 04: Level 2 Microsoft Office Essentials Course 05: Document Control Course 06: Touch Typing Essentials Course 07: Online Meeting Management Course 08: Public Speaking and Presentation Skill Course Course 09: Minute Taking Essentials Level 2 Course 10: Workplace Confidentiality Course 11: Workplace Safety Course So, enrol now in this Admin, Secretarial & PA course to advance your career! Benefits you'll get choosing Apex Learning for this Admin, Secretarial & PA: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course are included in a one-time fee Study the Admin, Secretarial & PA course from your computer, tablet or mobile device CPD accredited Admin, Secretarial & PA course - improve the chance of gaining professional skills Gain valuable and in-demand skills of Admin, Secretarial & PA without leaving your home. Admin, Secretarial & PA Curriculum of Admin, Secretarial & PA Bundle Course 01: Admin, Secretarial & PA (Office Skills and Administration Management) Personal Assistant Admin Support Administrative Management Organisational Skills Telephone Etiquette Business Writing Time Management Body Language and Effective Communication Meeting Management Excel Basics PowerPoint Basic CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Admin, Secretarial & PA Anyone from any background can enrol in this Admin, Secretarial & PA bundle. Requirements Admin, Secretarial & PA Our Admin, Secretarial & PA is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Admin, Secretarial & PA Office Admin, Secretarial & PA Bundle would be beneficial for any profession or career from any industry you are in such as: Administrator support staff Administrative assistant Office managers Receptionist Office administrator Certificates Certificate of completion Digital certificate - Included