8935 Courses delivered Online

Learn the skills of being more confident and assertive in the workplace plus be able to influence people to do the things you would like them to do. Course overview Duration: 1 day (6.5 hours) This ‘Assertiveness and Influencing Techniques’ workshop is interactive and practical and facilitated by a subject matter expert via a virtual platform. Exercises and breakout rooms will be used during this training. Delegates are encouraged to login from a location where they feel safe to turn on their camera, use their microphones and engage in conversations as required. Objectives  The aim of this course is to introduce delegates to a variety of influencing skills and techniques to deal with aggression and challenging situations. These skills and techniques will improve confidence and personal effectiveness when working in groups / meetings. By the end of the course delegates will be able to recognise and define what assertive behaviour is and its benefits, the impact of non-verbal communication and how to use it to enhance influencing behaviours. Content What is influencing and assertiveness? Sources of power Influencing skills and choosing the right approach When to be assertive and alternative behaviours Assertive behaviour Behavioural styles and their impact on working relationships Identifying different behaviour types; assertive, aggressive, passive Building confidence and negotiating a win/win result Developing Skills Communication skills – the language of influence and communication dynamics Different influencing techniques and when to use them The art of saying ‘No’ - having the confidence to challenge Receiving criticism assertively and assertiveness behaviour analysis The language of assertion Meeting skills Giving and receiving feedback Dealing with confrontation, aggression and challenges in a confident manner Practical Exercises and Action Planning Practical exercises will be used throughout the training and the training will culminate with the creation of a personal action plan

In today’s digital age, understanding how web services operate is no longer optional—it’s expected. The Web Services Essentials - HTML, JavaScript & RESTful API Course is a modern guide to the mechanics of online interaction, tailored for learners eager to grasp the foundations of how websites and web apps talk to each other. From decoding the language of HTML to demystifying how JavaScript communicates with APIs, this course offers clarity on the core elements that make web services function efficiently. Whether you’re building your first project or brushing up on the basics, this course walks you through the essentials with clear, structured content. Learn how HTML forms the building blocks of a web page, how JavaScript brings it to life, and how RESTful APIs act as the bridge between systems. No fluff, no fanfare—just solid, focused learning. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Here is a curriculum breakdown of the Web Services Essentials - HTML, Javascript Restful API course: Introduction HTML HTML Basic HTML Intermediate HTML Advanced JavaScript Introduction And much more... Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). Who is this course for? This Web Services Essentials - HTML, Javascript Restful API course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Web Services Essentials - HTML, Javascript Restful API course is open to all, with no formal entry requirements. Career path Upon successful completion of the Web Services Essentials - HTML, Javascript Restful API Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

Master dog training techniques and understand canine behavior. Learn to manage aggression, interpret dog language, consult effectively, and more!

🚀 Unlock the Power of LinkedIn for Explosive Business Growth! 🚀   Are you ready to take your business to new heights? Dive into the world of professional networking and leverage the full potential of LinkedIn with our exclusive online course: 'LinkedIn for Business Growth: Maximizing Opportunities.'   🌐 Why LinkedIn? Because it's not just a platform; it's your gateway to a world of untapped opportunities!   📈 Maximize Your Reach: Discover the secrets to expanding your network and connecting with key decision-makers. Learn proven strategies to boost your visibility and turn connections into valuable business relationships.   🚀 Optimize Your Profile: Transform your LinkedIn profile into a magnetic, attention-grabbing asset. Craft a compelling headline, showcase your expertise, and create a powerful summary that speaks directly to your target audience.   💼 Generate Leads Like Never Before: Uncover the strategies that successful businesses use to generate high-quality leads on LinkedIn. From content creation to advanced search techniques, we've got you covered.   🔍 Master Advanced Features: Navigate LinkedIn's advanced features with ease. Whether it's utilizing Sales Navigator, creating engaging content, or leveraging LinkedIn Ads, this course empowers you to harness the platform's full potential.   📱 Mobile Mastery: Learn how to optimize your LinkedIn strategy for mobile users. With an increasing number of professionals accessing LinkedIn on the go, this course ensures you stay relevant and accessible.   📊 Data-Driven Success: Understand the analytics behind your LinkedIn efforts. Dive into metrics that matter and make informed decisions to continually refine and improve your business growth strategy.   🤝 Community Support: Join a vibrant community of like-minded business professionals. Share insights, seek advice, and collaborate with peers who are on the same journey towards LinkedIn mastery and business growth.   🔒 Don't miss out on this opportunity to propel your business forward! Enroll now in 'LinkedIn for Business Growth: Maximizing Opportunities' and position yourself for success in the ever-evolving landscape of professional networking.   🎁 Limited-Time Offer: Sign up today to receive exclusive bonuses and resources that will turbocharge your LinkedIn journey.   Ready to revolutionize your business growth on LinkedIn? Click 'Enroll Now' and embark on a transformative journey towards unprecedented success!   🚀 Your business growth starts with LinkedIn! 🚀 Course Curriculum Basic Overview 00:00 Pricing 00:00 LInkedIn As A Search Engine 00:00 Your LinkedIn Profile - Part 1 00:00 Your LinkedIn Profile - Part 2 00:00 Your LinkedIn Settings - Part 1 00:00 Your Linked In Settings - Part 2 00:00 Your Personalized LinkedIn URL 00:00 Your Company Page 00:00 Your Newsfeed 00:00 Importing Your Contacts 00:00 Making New Connections 00:00 Accepting Invitations 00:00 Managing Notifications 00:00 Posting Written Content 00:00 Posting Audio and Video 00:00 Your SSI Ranking 00:00 Participation in Groups 00:00 Creating Groups 00:00 Conclusion 00:00 Advanced Overview 00:00 Deciding On A Target Market 00:00 Upgrades and Categories - Part 1 00:00 Upgrades adn Categories - Part 2 00:00 Understanding and Using In-Mail 00:00 Attraction Vs. Cold Messaging 00:00 Who Viewed Your Profile 00:00 Optimizing Your Posts 00:00 Optimizing Your Engagement 00:00 Accepting New Requests - Part 1 00:00 Accepting New Requests - Part 2 00:00 Using Sales Navigator - Part 1 00:00 Using Sales Navigator - Part 2 00:00 Inviting New Connections - Part 1 00:00 Inviting New Connections - Part 2 00:00 Posting Company Branded Content 00:00 Posting Your Company's Job 00:00 How to Look for A Job On LinkedIn 00:00 How to Look for a Client On Linkedin 00:00 Conclusion 00:00

Photography isn’t just about pointing a camera and clicking a button—it’s about capturing emotion, telling stories, and freezing moments that speak louder than words. Whether you're working with a professional DSLR or a smartphone, this CPD-accredited photography course offers a refined approach to mastering the essentials of modern photography. You’ll explore key techniques, artistic composition, lighting control, and editing styles across three focused modules: basic photography, smartphone photography, and food photography. Designed for anyone looking to sharpen their creative eye, this course helps you understand what makes an image striking, how to frame subjects with intent, and ways to make the most of your equipment. Whether you’re taking photos for personal projects, building a portfolio, or enhancing your digital content for business, this flexible online course is built to help you grow your visual storytelling abilities—on your own terms, at your own pace. Key Features of Photography Bundle CPD Accredited Photography Course Instant PDF certificate Fully online, interactive Photography course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Photography Bundle course to excel! To become successful in your profession, you must have a specific set of Photography skills to succeed in today's competitive world. In this in-depth Photography training course, you will develop the most in-demand Photography skills to kickstart your career, as well as upgrade your existing knowledge & skills. Photography Curriculum Course 01: Basic Photography Course 02: Smartphone Photography Course 03: Food Photography Masterclass Accreditation This Photography bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Photography course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Photography basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Photography Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Unlock your potential as an educator with our Professional Development Course! Enhance classroom management, embrace innovative teaching methods, and foster inclusive learning environments. Gain strategies for effective assessment, collaboration, and graduate study, while prioritizing your well-being. Elevate your teaching career today!

Explore the intricacies of laboratory safety with our comprehensive course, 'Laboratory Safety: Protocols & Best Practices.' Gain expertise in risk assessment, PPE usage, chemical safety, fire and electrical safety, equipment handling, and fostering a safety culture. Elevate your understanding of best practices, ensuring a secure laboratory environment. Join us to empower yourself with the knowledge and skills to champion safety in the pursuit of groundbreaking research. Enroll now for a transformative learning experience!

Explore the complexities of Child Sexual Exploitation (CSE) in our comprehensive course. Gain insights into identification, prevention, and support strategies, with a focus on legislation, online safety, and the roles of professionals. Equip yourself with the knowledge to make a difference in the lives of victims and contribute to a safer, more informed society.

Overview Health careers are always in demand. And having sound knowledge of human anatomy and psychology is beneficial not only for healthcare jobs but also for your personal health. This Advanced Diploma in Anatomy and Physiology course will provide you with a comprehensive understanding of human anatomy and psychology. As a result, you can brace yourself with a promising career in the field of science.  In this Advanced Diploma in Anatomy and Physiology course, you'll discover the theoretical and practical functionalities of the human body. The course will provide you with valuable insights into the major body systems and how they interact with each other. Furthermore, you'll get excellent information on the major levels of organisation in the body, such as molecules, cells, tissues and organs. By the end of the training, you will know how the human body develops and changes throughout life.  Learning Outcomes Find a comprehensive overview of human psychology and anatomy Learn about the body systems and their functions Enrich your knowledge of the major level of organisations in the body Understand the chemical level of organisation Know the anatomy of the nervous system Determine the functions of the skeletal system Know the types of body movements Broaden your understanding of the cranial nerves Understand the anatomy of the heart Who is the Course for? This Advanced Diploma in Anatomy and Physiology course is suitable for anyone interested in understanding human anatomy and psychology. In addition, the training will open doors to various health career opportunities. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy, and ICT are required to attend this course. Assessment  At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why Choose Us? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Career Path Advanced Diploma in Anatomy and Physiology Course provides useful skills to possess and would be beneficial for the following professionals: Medical laboratory technician. Physical therapist assistant. MRI technologist. Medical technologist Nurse. Personal trainer. Massage therapist Science teacher Updated Version-Advanced Diploma in Anatomy and Physiology Module 01: The Chemistry of Cells The Chemistry of Cells 00:27:00 Module 02: Cells Cells 00:16:00 Module 03: Cell Division Cell Division 00:19:00 Module 04: Replication and Metabolism Replication and Metabolism 00:20:00 Module 05: Human Tissues Human Tissues 00:25:00 Module 06: Skin Skin 00:16:00 Module 07: Human Skeletal System Human Skeletal System 00:21:00 Module 08: The Muscular System The Muscular System 00:17:00 Module 09: Skeletal Muscle Fibre Skeletal Muscle Fibre 00:23:00 Module 10: Nervous System Nervous System 00:31:00 Module 11: The Brain The Brain 00:25:00 Module 12: Nervous System-Spinal Cord and Spinal Nerves Nervous System-Spinal Cord and Spinal Nerves 00:15:00 Module 13: Nervous System - Autonomic Nervous System and Cranial Nerves Nervous System - Autonomic Nervous System and Cranial Nerves 00:21:00 Module 14: Nervous System-The Eyes Nervous System-The Eyes 00:15:00 Module 15: Nervous System-The Ears, Hearing, and Equilibrium Nervous System-The Ears, Hearing, and Equilibrium 00:14:00 Module 16: Nervous System-Memory Nervous System-Memory 00:19:00 Module 17: Sensory Systems Sensory Systems 00:23:00 Module 18: Cardiovascular System Cardiovascular System 00:25:00 Module 19: Blood Blood 00:27:00 Module 20: Lymphatics Lymphatics 00:20:00 Module 21: Immune System Immune System 00:26:00 Module 22: Digestive System Digestive System 00:22:00 Module 23: Respiratory System Respiratory System 00:19:00 Module 24: Urinary System Urinary System 00:16:00 Module 25: Male Reproductive System Male Reproductive System 00:31:00 Module 26: Female Reproductive System Female Reproductive System 00:31:00 Order Your Certificate Order Your Certificates and Transcripts 00:00:00 Old Version-Advanced Diploma in Anatomy and Physiology Introduction to the Human Body Overview of Anatomy and Physiology 00:20:00 Structural Organization of the Human Body 00:15:00 Functions of Human Life 00:15:00 Requirements for Human Life 00:15:00 Homeostasis 00:15:00 Anatomical Terminology 00:15:00 Medical Imaging 00:15:00 The Chemical Level Elements and Atoms: The Building Blocks of Matter 00:25:00 Chemical Bonds 00:25:00 Chemical Reactions 00:20:00 Inorganic Compounds Essential to Human Functioning 00:15:00 Organic Compounds Essential to Human Functioning 00:20:00 The Cellular Level The Cell Membrane 00:20:00 The Cytoplasm and Cellular Organelles 00:15:00 The Nucleus and DNA Replication 00:15:00 Protein Synthesis 00:15:00 Cell Growth and Division 00:20:00 Cellular Differentiation 00:10:00 The Tissue Level Types of Tissues 00:15:00 Epithelial Tissue 00:20:00 Muscle Tissue and Motion 00:05:00 Nervous Tissue Mediates Perception and Response 00:05:00 Tissue Injury and Aging 00:15:00 The Integumentary System Layers of the Skin 00:20:00 Accessory Structures of the Skin 00:15:00 Functions of the Integumentary System 00:10:00 Diseases, Disorders, and Injuries of the Integumentary System 00:15:00 Bone Tissue and the Skeletal System The Functions of the Skeletal System 00:10:00 Bone Classification 00:10:00 Bone Structure 00:20:00 Bone Formation and Development 00:10:00 Fractures: Bone Repair 00:05:00 Exercise, Nutrition, Hormones, and Bone Tissue 00:15:00 Calcium Homeostasis: Interactions of the Skeletal System and Other Organ Systems 00:10:00 Axial Skeleton Divisions of the Skeletal System 00:05:00 The Skull 00:45:00 The Vertebral Column 00:20:00 The Thoracic Cage 00:05:00 Embryonic Development of the Axial Skeleton 00:10:00 Joints Classification of Joints 00:10:00 Fibrous Joints 00:10:00 Cartilaginous Joints 00:05:00 Synovial Joints 00:20:00 Types of Body Movements 00:20:00 Anatomy of Selected Synovial Joints 00:25:00 Development of Joints 00:05:00 Muscle Tissue Introduction to Muscle Tissue 00:05:00 Skeletal Muscle 00:15:00 Muscle Fiber Contraction and Relaxation 00:20:00 Nervous System Control of Muscle Tension 00:20:00 Types of Muscle Fibers 00:05:00 Exercise and Muscle Performance 00:10:00 Cardiac Muscle Tissue 00:05:00 Smooth Muscle 00:15:00 Development and Regeneration of Muscle Tissue 00:05:00 The Muscular System Interactions of Skeletal Muscles, Their Fascicle Arrangement, and Their Lever Systems 00:10:00 Naming Skeletal Muscles 00:10:00 Axial Muscles of the Head, Neck, and Back 00:20:00 Axial Muscles of the Abdominal Wall and Thorax 00:25:00 Muscles of the Pectoral Girdle and Upper Limbs 00:30:00 Appendicular Muscles of the Pelvic Girdle and Lower Limbs 00:15:00 The Nervous System and Nervous Tissue Basic Structure and Function of the Nervous System 00:15:00 Nervous Tissue 00:15:00 The Function of Nervous Tissue 00:10:00 The Action Potential 00:15:00 Communication Between Neurons 00:15:00 Anatomy of the Nervous System The Embryologic Perspective 00:15:00 The Central Nervous System 00:25:00 Circulation and the Central Nervous System 00:15:00 The Peripheral Nervous System 00:15:00 The Brain and Cranial Nerves Sensory Perception 00:30:00 Central Processing 00:30:00 Motor Responses 00:15:00 The Autonomic Nervous System Divisions of the Autonomic Nervous System 00:15:00 Autonomic Reflexes and Homeostasis 00:20:00 Central Control 00:10:00 Drugs that Affect the Autonomic System 00:15:00 The Endocrine System Introduction to Endocrine System 00:05:00 Hormones 00:15:00 The Pituitary Gland and Hypothalamus 00:15:00 The Thyroid Gland 00:15:00 The Parathyroid Glands 00:05:00 The Adrenal Glands 00:10:00 Gonadal and Placental Hormones 00:05:00 The Endocrine Pancreas 00:10:00 Organs with Secondary Endocrine Functions 00:05:00 Development and Aging of the Endocrine System 00:10:00 The Cardiovascular System: Blood Overview of Blood 00:20:00 Production of the Formed Elements 00:10:00 Erythrocytes 00:30:00 Leukocytes and Platelets 00:15:00 Hemostasis 00:20:00 Blood Typing 00:10:00 The Cardiovascular System: The Heart Heart Anatomy 00:50:00 Cardiac Muscle and Electrical Activity 00:30:00 Cardiac Cycle 00:20:00 Cardiac Physiology 00:20:00 Development of the Heart 00:10:00 Mock Exam Mock Exam - Advanced Diploma in Anatomy and Physiology 00:20:00 Final Exam Final Exam - Advanced Diploma in Anatomy and Physiology 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This School Administration, Management and Leadership will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The School Administration, Management and Leadership will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to School Administration, Management and Leadership and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited School Administration, Management and Leadership is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this School Administration, Management and Leadership. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The School Administration, Management and Leadership will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum **School Administrator Training** Module 01: Introduction to School Administration Introduction to School Administration 00:12:00 Module 02: Types of Schools in the UK Types of Schools In The UK 00:15:00 Module 03: Workplace Development Workplace Development 00:12:00 Module 04: Creating and Maintaining a School Culture Creating and Maintaining a School Culture 00:13:00 Module 05: Educational Administration and Management Educational Administration and Management 00:11:00 Module 06: Safeguarding Students Safeguarding Students 00:14:00 Module 07: Child Development Child Development 00:13:00 Module 08: Serious Behavioural Issues and Problems of Students Serious Behavioural Issues and Problems of Students 00:12:00 Module 09: Managing School Premises Managing School Premises 00:10:00 Module 10: Safety and Maintenance As an Administrator Safety and Maintenance as an Administrator 00:08:00 Module 11: Self-Management and Dealing with Stress Self-Management and Dealing with Stress 00:14:00 **Leadership and Management** Introduction Leadership & Management PROMO 00:03:00 Prof. Paul Course Intro 00:03:00 Leadership Training Leadership Skills Training 00:32:00 Management Training Management Skills Training 00:39:00 Culture Training Creating A Great Culture 00:37:00 Teamwork Training Teamwork - Create High Performance Teams 00:37:00 Time Management and Productivity What You Will Learn In This Course 00:01:00 The Productivity Killers & How To Overcome Them 00:04:00 The Right Way to Use Your Willpower To Be More Productive 00:01:00 The Magic Of Planning Your Day The Right Way 00:02:00 5 Steps To Unlimited Productivity 00:07:00 What You Should Do When You Arrive at The Office 00:06:00 How to Enter the FLOW to Unleash Your Productivity & Results 00:02:00 Delegate & Say No For More Productivity 00:04:00 Your Time in The Morning For More Productivity 00:04:00 How To Kill Procrastination 00:02:00 Recap + More Productivity Advice 00:05:00 **Workplace Professionalism** Positioning Yourself as a Professional Attitude in the Workplace 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:05:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office 00:18:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00