Elevate your job interview skills as a teacher with our specialized training course! Learn effective strategies and techniques to ace interviews and land your dream teaching position. From crafting impressive resumes to confidently answering interview questions, this course equips you with the tools to stand out in a competitive job market. Whether you're a new graduate or experienced educator, enroll now and gain the confidence to succeed in your teaching career!
Description: Management is the system of dealing and handling things or people. It is very crucial to businesses since managing the business will take efforts and right skills to succeed. To become an expert in management, you have to acquire the right knowledge and skills essentials for the management. Being part of the management department in any business will be easier if you have the advanced skills in management that this course will be providing. You will learn about leadership and people management, time management and the advanced management techniques you need. Who is the course for? Professionals who are in the top management or supervisory positions. People who have the interest to know and acquire management skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Management Skills course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Department Head Management Adviser Project Manager Team Leader. Advanced Diploma in Management Skills - Updated Version Module 1: Understanding Management and Leadership 00:40:00 Module 2: Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams 00:32:00 Module 5: Motivating Employees 00:26:00 Module 6: Organisational Skills 00:26:00 Module 7: Talent Management 00:37:00 Module 8: Succession Planning 00:24:00 Module 9: Business Process Management 00:29:00 Module 10: Communication Skills 00:28:00 Module 11: Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change 00:22:00 Module 14: Time Management 00:37:00 Module 15: Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict 00:14:00 Module 18: Dealing with Office Politics 00:34:00 Module 19: Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics 00:14:00 Advanced Diploma in Management Skills - Old Version Basic Management Introduction 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Leadership and People Management Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Conclusion 00:15:00 Time Management & Goals The Basics On Goal Setting 00:30:00 You have To Believe In Your Goal 00:30:00 Your Goals Have To Match Your Values 01:00:00 Your Goals Have To Fit Your Timeline 00:15:00 Your Goals Must Be Attainable 01:00:00 Write Out Your Goals For Time Management 01:00:00 Check Your Progress Regularly 00:15:00 PC Tools For Goal Setting 01:00:00 When Your Goals Fail 00:15:00 The Benefits Of Goal Setting For Time Management 01:00:00 Advanced Management Techniques Module One - Getting Started 00:30:00 Module Two - Managers are Made, Not Born 01:00:00 Module Three - Create a Management Track 01:00:00 Module Four - Define and Build Comptencies 01:00:00 Module Five - Managers Learn by Being Managed Well 01:00:00 Module Six - Provide Tools 01:00:00 Module Seven - Provide Support 01:00:00 Module Eight - Identify Strong Candidates Early 01:00:00 Module Nine - Clearly Define the Management Track 01:00:00 Module Ten - Empower New Managers 01:00:00 Module Eleven - Provide Growth Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Advanced Diploma in Management Skills 00:30:00 Final Exam Final Exam- Advanced Diploma in Management Skills 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Teaching Assistant Bundle Course Among 250,000 Teaching Assistants in the UK, around 73% of TAs lack the skills to deliver top-notch assistance in the classroom. If you are one of them, then this course is for you. Our Teaching Assistant Bundle Course is designed to equip you with the skills and knowledge needed to excel as a Teaching Assistant (TA). Throughout this Teaching Assistant Bundle Course, you will delve into essential topics fundamental to a teaching assistant's. Here, you will start by exploring the Skills of A Teaching Assistant, ensuring you possess the foundational qualities required to educate and nurture students effectively. You'll also become familiar with the Professional Standards for a Teaching Assistant, which sets high professional conduct and commitment standards. Classroom dynamics can be challenging, and this course equips you with strategies to create a conducive learning environment. In this Teaching Assistant Bundle Course, you'll learn classroom management techniques to prevent and address disruptions and select the proper seating arrangements. Our Teaching Assistant Bundle Course also emphasizes the importance of Planning, teaching you how to craft engaging lessons, units, and semester plans that keep students engaged and motivated. In this course, you will also get in-depth knowledge about grading & assessments. Furthermore, you will learn about relationship management, guiding you in building healthy connections with students and communicating effectively with parents. By the end of this Teaching Assistant Bundle Course, you'll be prepared to excel in your role as a Teaching Assistant and contribute positively to the education and development of students. Without any further delay, enrol in the Teaching Assistant Bundle Course to prepare yourself for a successful career. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Career Development of a Teaching Assistant Career Development 00:17:00 Skills of A Teaching Assistant 00:20:00 The Professional Standards for A Teaching Assistant 00:14:00 The Role and Responsibilities of A Teaching Assistant 00:20:00 Strategies for A Teaching Assistant 00:24:00 Strategies for A Teaching Assistant Strategies for A Teaching Assistant 00:24:00 Working in the Classroom 00:20:00 Working in the School 00:28:00 Introduction to Teach Like a Champion Introduction Teach Like a Champion 00:10:00 Classroom Management How to Avoid Students Disrupting the Class 00:11:00 How to Stop Distruptions Once They Begin 00:09:00 Choosing an Appropriate Seating Arrangement 00:03:00 Choosing the Best Communication System for the Class 00:10:00 Planning The Critical Importance of Planning 00:08:00 How to Plan an Effective Lesson 00:09:00 How to Plan an Effective Units 00:06:00 How to Plan for the Whole Semester 00:05:00 Assessments and Grading Creating Effective Assessments 00:08:00 Efficient Grading Techniques 00:06:00 The Power of Formative Assessment 00:10:00 The Strengths and Weaknesses of Summative Assessment 00:04:00 Relationship Management Developing Healthy Relationships with Students 00:08:00 Communicating Effectively with Parents 00:05:00 Managing Management, How to Deal with the Boss 00:06:00 Psychological Tools for the Champion Teacher 00:05:00 Conclusion Review the Key Ideas of the Course 00:06:00 Your Students Will Never See You Practice How Teachers and Educators Can Lecture More Effectively 1st Video Rehearsal 00:02:00 How Teachers and Educators Can lecture More Effectively 2nd Video Rehearsal 00:02:00 How Teachers and Educators Can lecture More Effectively 3rd Video Rehearsal 00:04:00 How Teachers and Educators Can Lecture More Effectively Any Subject Can be Interesting and any Subject Boring 00:02:00 How Teachers and Educators Can Lecture More Effectively Conclusion 00:01:00 How Teachers and Educators Can Lecture More effectively Discipline 00:06:00 How Teachers and Educators Can Lecture More Effectively Feedback 00:02:00 How Teachers and Educators Can Lecture More Effectively Focus on top Five Principles 00:05:00 How Teachers and Educators Can Lecture More Effectively Intro 00:01:00 How Teachers and Educators Can Lecture More Effectively Look at Your Video 00:02:00 How Teachers and Educators Can Lecture More Effectively Passion 00:04:00 How Teachers and Educators Can Lecture More Effectively Platform Skills 00:05:00 How Teachers and Educators Can Lecture More Effectively Promo 00:01:00 How Teachers and Educators can Lecture More Effectively Questions 00:05:00 How Teachers and Educators Can Lecture More Effectively Stories 00:06:00 How Teachers and Educators Can Lecture More Effectively Wireless Microphone 00:06:00
If you can give your dog the proper training then it'll listen to you forever and be your ideal pet, your friend and your ideal walking buddy. This Dog Training - Leash Training - Simple Dog Training Methods course is designed to teach you how you can give proper leash training to your dog. This course was made by expert Sharon Bolt, who was the featured trainer in BBC Documentary 'Britain's Most Embarrassing Pets'. Sharon has had a regular slot on BBC Radio since 2008 where she answers numerous listeners' doggy dilemmas and has been featured in over 40 local and national newspapers, magazines, television and radio stations. So, rest assured that this course is made by the expert and you're guaranteed a thorough training on this subject. Dogs often seem to dislike leashes and they pull on them constantly, chew the leash and zig-zag in front of you. And when you let them off the leash they don't come back on your command. All these things are annoying and could be dangerous for the dog. That is why we bring you this best-selling Dog Training - Leash Training - Simple Dog Training Methods course. It is one of the most comprehensive courses available on dog training. This is an amazing training program that'll quickly and easily teach you all the things you need to know to stop your dog from pulling on the leash. And you'll learn why your dog pulls the leash and seems bothered by it. You'll gain the skills needed to train your dog to listen to your command and come back to you when you command it to. You'll also learn many more things about dogs and how to train them properly. So if you're a dog owner then this course is a must for you. Enrol Now! Course Highlights Learn simple, clear, concise communication and dog training methods that dogs love and that stops your dog from: Pulling on the leash Chewing the leash Zigzagging on the leash Coming back when it wants - it comes back when you call them instead. What you'll learn Learn what the walk really means to a dog and why it's vital that you get this area right. Easy and very successful techniques you can do before you leave the house that makes a remarkable difference to your walk. Calm, kind and confident methods you can do during the walk, when your dog pulls, that will give them the message they need to walk calmly by your side. How to stop your dog from 'zig-zagging' in front of you and pulling you to every lamp post and bush when walking. How to stop your dog from biting and chewing the lead when out. Learn simple and easy methods that will get your dog to come back when called when they are off the leash. Perform dog training methods that are easy to do and get quick results. Get your dog to pay attention to you and respond favourably to your commands. Obtain the knowledge and confidence needed in order to be your dog's pack leader, in a kind and gentle way, during the walk. Communicate to your dog in a language they understand. Have a pleasurable and enjoyable walk. Who is this Course for? This Dog Training - Leash Training - Simple Dog Training Methods course is perfect for Any dog owner, regardless of experience, who likes the pack leader theory as well as using positive reinforcement techniques. If you want to learn how to be your dog's pack leader without having to shout at, hit or pin down your dog, then this course is for you. If you're a dog owner whose dog is constantly pulling on the leash and you want them to stop, or doesn't come back when it's off the leash, then this is the ideal course for you. If you want to train your dog to become the ideal pet, then this is the course for you. If you want to learn how to properly communicate with your dog, then this is the course for you. Requirements Our Dog Training - Leash Training - Simple Dog Training Methods course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. This course requires no qualifications and is ideal for you if you have a dog who pulls on the leash and doesn't come back when called when off the leash, or zigzags in front of you while walking on a leash. It's also ideal for anyone with a desire to learn more about dogs. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. The Proof Is In The Pudding - This Is What People Say Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! FREE 00:03:00 What People Say Who've Used My Methods 00:01:00 Don't Take My Word For It - This Is What People Say! 00:01:00 This Could Be You Too! 00:15:00 Here's What You'll Get From This Course Here's What You'll Get From This Course 00:05:00 The Missing Link - Preparing For The Walk Why Preparing For The Walk Is Essential To Getting Great Results FAST! 00:10:00 This is Exactly How To Do It... 00:07:00 **Bonus Video ** Dog Frightened Of The Leash Question - Answered December 2015 00:09:00 The Walk How to Get Your Dog to Easily Walk by Your Side 00:09:00 This Video Shows You Exactly What To Do 00:06:00 Here's Another Method That Is Really Effective 00:04:00 Recall Training How to Teach Your Dog to Come Back When Off Leash - Why People Get This Wrong 00:08:00 Here's Step-By-Step How To Do It 00:04:00 Points To Remember When Your Dog Is Off Leash 00:02:00 Who's Walking Who? E-Book Here's an E-Book I've written about dog walking and recall training 00:30:00
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want With this NLP core skills course, you can reprogram your mind, and change the pattern of your emotional behaviour and thoughts by learning various essential skills to understand and influence human behaviour and communication. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know the history and definition of NLP Learn five principles of success using NLP Understand meta programs Know reframing techniques Learn different satir categories Understand the role of sensory acuity in NLP Know the model, strategy and techniques of NLP Understand various submodality techniques Get acquainted with the four pillars of NLP Know the framework for improving your judgment Learn the objective evaluation of NLP Understand the neuro-logical flexibility and rigidity Why NLP Core Skills Training Course right for you? This comprehensive online course is designed for those who want to understand NLP modelling, its benefits, four pillars, and representational systems. You will have a strong understanding of meta programs, reframing techniques, mirroring and matching techniques of NLP. In addition, this extensive course will give you a broad knowledge of anchoring, various stages of learning, and the process to handle criticism with NLP. In addition, this extensive course will help you understand different satir categories and the role of sensory acuity in NLP. By the end of the course, you will gain deep knowledge of NLP, its SMART goals, modelling, various submodality techniques, and meta programs. NLP Core Skills Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum NLP Core Skills - Introduction NLP Core Skills - Introduction What is NLP What is NLP Benefits of NLP Benefits of NLP Four Pillars of NLP Four Pillars of NLP Model, Strategy & Technique Model, Strategy & Technique NLP Modeling NLP Modeling What are Representational Systems What are Representational Systems Various Submodality Techniques Various Submodality Techniques What are Meta Programs What are Meta Programs Reframing Technique Reframing Technique Mirroring & Matching Techniques Mirroring & Matching Techniques Different Satir Categories Different Satir Categories Role of Sensory Acuity in NLP Role of Sensory Acuity in NLP What is Anchoring What is Anchoring Various Stages of Learning Various Stages of Learning Handling Criticism With NLP Handling Criticism With NLP Who should take this course? This interactive online course is beneficial for those who want to understand Neuro-Linguistic Programming in detail, its advantages, and the presuppositions of NLP. It is suitable for those who want to advance their career in the field of NLP. Entry Requirements There are no academic entry requirements for this NLP core skills training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This NLP core skills training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Why Emergency Planning and Management Training Course right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Emergency Planning and Management course will set you up with a solid foundation to become a confident emergency planner and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of emergency planning. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. How Will I Benefit? Boost your career in emergency planning Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need So, what are you thinking about! Start getting the benefits by enrolling today! Emergency Planning and Management Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction Emergency Planning Committee (EPC) Who are We? Who is This Course For? Why Have an Emergency Management Plan? Emergency Planning Committee Emergency Plan and Procedures Introduction Potential Emergencies for Venues. Let's Start With Fire. Emergency Identification and Analysis Internal Threats, Visitors and Bomb Threats Suspect Items Active Shooter Crowd-Related Emergencies Terrorism Structure of the Emergency Plan and Emergency Response Procedures Evacuation Diagram Distribution of the Emergency Plan and Procedures Review and Routine Servicing Key Considerations for Our Emergency Response Procedures Introduction and Required Procedures Notification, Communication, Media, Social Media, Control & Coordination Children and Emergency Response Equipment Evacuation Options, Routes & Assembly Areas First Aid, Lifts & Escalators Occupants and Visitors with a Disability Other Considerations Emergency Control Organisation Emergency Control Organisation Selection Criteria for ECO Members, Roles, Identification and Indemnity Who will Make a Good Chief Warden? Training and Response Exercises EPC and ECO Training Occupants, Visitors, Skill Retention & Training Materials Emergency Response Exercises or 'Drills' Wrap Up Wrap Up Who should take this course? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of emergency planning. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course will teach you the art of delivering exceptional customer service that leaves a lasting impact on your customers. From effective communication to problem-solving and building customer loyalty, this course equips you with the skills needed to exceed customer expectations. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand what customer service is. Understand the importance of customer service. Discover the strategies required to serve your customers. Develop customer service skills. Learn to keep your customers satisfied with your service. Know how to make more money through customer retention. Learn to deal with difficult customers. Learn to avoid unhealthy customer service practices. Why Ultimate Customer Service Training Course right for you? This ultimate customer service training course online will help you gain a better understanding of what customer service is and how you can offer the best service to your customers. This comprehensive online course will also learn to enhance customer satisfaction and avoid unhealthy customer service practices. This one is the most popular customer service courses online level as it will introduce you to various strategies and techniques to keep your customers happy and help you practice the same. You will also learn to deal with difficult customers by taking this extensive online course. By the end of this course, you will understand what customer service is and its benefits for your customers. After taking this career advancement course, you will also be able to enhance your knowledge of customer service and take a step in the direction of becoming a confident customer service executive. Ultimate Customer Service Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction WHY Customer Service Is CRITICAL to Your Business Good Isn't Good Enough We Are ALL in the 'Helping Field' Providing 'Concierge' Level of Service The 5 Tenets of TQM How to Boost Customer Satisfaction How to Avoid The 10 Deadly Sins of Customer Service! More Money $$$ - Through Customer Retention How Much is a Customer Worth? $$$ Do You Understand Your Customer Dealing With Difficult Customers 'LEAP' Into Customer Service Exceptional Phone Service WHY Customers Buy From YOU! $$$ Who should take this course? This comprehensive ultimate customer service training course online is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service. Entry Requirements There are no academic entry requirements for this ultimate customer service training course online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This ultimate customer service training course online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. 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Do you want to run your medical clinic smoothly and effectively? Learn how the medical and clinical administration works and, with the acquired knowledge, obtain the CPD-accredited certificate that makes your healthcare career effortless. This Course at a Glance Get a brief overview of the Medical and Clinical Administration. Learn how the administration works, including Record Keeping, Making, and Recording Appointments. Learn to maintain medical records. Get acquainted with medical Jargon and terminology. Achieved reward CPD UK accredited certificate. Learn through engaging video-based training sessions. Continuous tutor support is available 24/7. Medical and Clinical Administration Course Overview The medical and clinical administration course is designed for the individual interested in pursuing a career in the health industry in the administration role. You will acquire reception and customer service skills and administration work, such as record keeping, communication, time management, etc. You will also learn the medical jargon and terminology. All in all, the medical and clinical administration course will train you in all the possible ways so that you can play a vital role in the healthcare industry as an administrator. Employers, professional organizations, and academic institutions also value the safeguarding children level 3 course accredited by CPD UK. For details, please visit the Learner FAQs on our website. Who should take this course? The medical and clinical administration course will be appropriated for the following: Learners wishing to be an administrator. Any administrator who is looking to increase his skills and knowledge. The individual who works in the healthcare industry wants to know how the administration works. People who have a keen interest in administration procedures. Learners who wish to explore different types of branches and their work ethic. Entry Requirements The medical and clinical administration course requirements are the following: You need a laptop or PC and a stable internet. Any previous qualifications are not required. You should find a quiet place during the class. Assessment On the assessment round, you will participate in the MSQ test to examine your learning from this course. After completing the gardening course's all modules, learners must answer MCQs to complete the assessment procedure. The MCQ test measures how much a learner can grasp from each section. In the assessment test, you must get 60% as a pass mark. Course Curriculum Introduction to Medical and Clinical Administration â An Overview of Medical and Clinical Administration â Reception Skills â Customer Service The Administration â Record Keeping â Making and Recording Appointments â Communications â Time management The Maintenance of Medical Records â Medical Record Keeping Definition â Training Requirements for Medical Record Keeping â Medical Record Keeping Procedure â Complications of Medical Record Keeping Medical Jargon and Terminology â Origins of Structure and Medical Terms â Composition of Medical Words â Terminology of Body Structures, Systems, Diseases and Conditions â Eponyms, Acronyms and Abbreviations in Common use. Stocks and Supplies Control â What is Stock and Supply Management? â Inventory Control System â Rules for the Sale, Supply and Administration â Stock and Supply Control Methods Medical Safety Environment â Patient safety â Medical Device Safety â The Importance of Safety signs â Confidentiality Health & Hygiene â How to Maintain Health and Hygiene Standards â Health Care Associated Infections. â Waste Disposal for Infection Contro â Cleaning for Infection Control Information Technology in Medical Administration â Typing and keyboard skills â Microsoft office software â Common medical software Medical (Clinical) Coding and Billing â Medical Coding â ICD 10 Codes â Factors Affecting Clinical Coding Errors â Medical Billing and Insurance Claims Process Legal Aspects and Ethics â The Differences Between Legal and Ethical Issues â Legal Issues in Medical Administration â Ethical Issues in Medical Administration Conclusion Conclusion Recognised Accreditation CPD Certification Service CPD stands for Continuing Professional Development. This term refers to learning activities that professionals undertake to improve their skills and capabilities. Employers and professional organizations globally recognize CPD UK. Thus, a certificate from CPD Certification Service creates value for your professional goal and achievement. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you can order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. The certificate can be obtained in PDF version for £12, and there is an additional fee to receive a printed copy certificate which is £35. FAQs Why should I do this Medical and clinical administration course? You should do this course as this course will uncover how to handle the medical and clinic industry smoothly and effectively with administrative techniques. It will teach all the methods and ways related to medical and clinical administration. How important is it to have an Administration certificate? An administration certificate will make your career path painless as the certification indicates you have enough skills and knowledge to run an organization. The certificate works as the ticket, you now just have to get on the bus. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to continuously improve and update their skills within their professional field. This certificate claims that the certificate holder's knowledge is up-to-date in their work area. How safe is it to purchase a course over the Internet? We have provided online courses for years, and all our learners' info is safe. We have implemented robust security measures to protect our learners' personal and financial information. Additionally, we use secure payment gateways to ensure safe transactions for course purchases. How much do I have to pay to get the hard copy of the certificate? Lead Academy offers students hard and soft copy certificates after completing the course. Students can gain certifications from well-established organizations such as Edexcel, NCFE, CPD, and more. These are the top-known organizations all over Europe. To get the hard copy of your achievement, you must pay £35 only. Is it possible to pay after completing the course? Paying after completing the course is not an option. However, you do have the opportunity to pay in installments during the checkout process. What if I fail in the course? There's no need to worry if you didn't pass the exam or didn't get the required score. You can always retake the exam with better preparation.
A key-worker role is to provide the best individual care for people they support and carry out effective assessment and support planning. Staff need to know how to motivate individuals to achieve their personal goals and understand how to advocate on their behalf. Staff also need to know how to improve communication between colleagues, individuals, other professionals, and contribute to service improvement.