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Duration 2 Days 12 CPD hours This course is intended for Workspace ONE UEM and Workspace ONE Access operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Explain the general features and functionality that Workspace ONE Access enables Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access Summarize and implement Workspace ONE productivity services into the digital workspace environment Explain the methods of enabling mobile single sign-on for mobile endpoints managed in the digital workspace Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce In this two-day course, you learn how to apply the fundamental techniques for integrating VMware Workspace ONE© Access? with VMware Workspace ONE© UEM to securely distribute business-critical applications from any device and configure access management controls. Through a combination of hands-on labs, simulations, and interactive lectures, you configure system and productivity integrations for Workspace ONE Access and Workspace ONE UEM. The course provides the principles of identity and access management. You will leave with a foundational understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on. Course Introduction Introductions and course logistics Course objectives Workspace ONE Access Summarize the benefits of Workspace ONE Access Outline the core features and functions enabled by Workspace ONE Access Navigate the Workspace ONE Access console Explain the functions of directory integration with Workspace ONE Access Explain the various types of authentication protocols enabled by Workspace ONE Access Integrating Workspace ONE UEM and Workspace ONE Access Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access Outline the process of connecting Workspace ONE UEM and Workspace ONE Access Examine the workflow of integrations Summarize the key features of an integrated solution Productivity Integrations Identify the functions enabled by VMware Unified Access Gateway? Outline the purpose of the VMware AirWatch© Secure Email Gateway? edge service Explain the features enabled by the VMware Workspace ONE© Tunnel? edge service Summarize the capabilities enabled by the Content Gateway edge service SAML 2.0 Authentication Outline authentication methods supported by Workspace ONE Access Summarize the main properties of the SAML protocol Summarize the SAML authentication workflow Explain the application single sign-on authentication workflow with SAML Mobile Single Sign-On Describe the concept of mobile single sign-on Outline mobile single sign-on workflows Intelligence and Automation Summarize the features of Workspace ONE© Intelligence? Outline the benefits of using Workspace ONE Intelligence

Ten Essential Scaling Patterns We Can (Probably) All Agree On It seems like everyone is scaling Agile these days. And why not? What enterprise wouldn't want to enjoy the business and personal benefits of self-organization, higher quality and productivity, and the intrinsic motivation of effective Agile teams? It is the how that is the question, and on that there are many opinions. In this interactive tutorial, Dean Leffingwell describes the ten essential patterns for effectively implementing Lean-Agile development at enterprise scale. As part of the tutorial, attendees will be invited to rate the importance of each pattern, and privately rate how effectively your enterprise applies them. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Enhance your brain training skills with this Brain Fitness: Memory Increasing Techniques course. You will learn effective learning styles and more You will learn quick and easy ways to improve your brain function. These include learning styles to increase productivity. Upon completion, you will understand simple learning styles, the way the brain functions and how to stay mentally focused. This course will take you through effective methods to improve your memory and reduce stress. You will also gain knowledge on physical changes and foods that impact the function of your brain. Discover how to train your brain with this course. Brain Fitness: Memory Increasing Techniques is a best selling course developed by industry experts and already helped tons of students like you. It is suitable for anyone who wants to improve their knowledge and skills in the or relevant sector.  This course is accredited by CPD so you will get a career boost upon completing this course. Our Brain Fitness: Memory Increasing Techniques is packed with 35 modules and 2 hours, 7 minutes of study. You will be awarded with a certificate of completion, the proof of your expertise in this field. If you want to get a job or looking for professional skills to excel in this field, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website. It doesn't matter if you are willing to study full-time or part-time. This course is designed for any type of student and you can even complete it at your own pace. The materials are accessible from anyplace, any device and anytime.  Besides that, our experienced tutors will help you throughout the comprehensive syllabus of this course and answer all your queries through email.

Explore the world of cybersecurity beyond firewalls and antivirus software in this micro-learning course. Discover the critical role employees play in safeguarding your organization's digital assets and learn about the motivations behind cybercrimes. Gain insights into the dynamic landscape of digital threats and the alarming growth of cybercrime. This course will equip you with essential knowledge to protect yourself and your company from security breaches, emphasizing the importance of vigilance and awareness. Learning Objectives Construct a dedicated and productive remote workspace, considering factors such as comfort, organization, and freedom from distractions, to enhance focus and work-life balance.;Develop effective time management skills and routines, including setting clear boundaries, prioritizing tasks, and scheduling breaks, to optimize productivity and prevent burnout in a hybrid work setting.;Enhance your communication and collaboration skills with the steps to accurately engage in virtual meetings, share ideas, and foster effective teamwork, ensuring successful interactions in the hybrid workspace.

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Sales Forecast mega bundle. This 37 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Sales Forecast bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Sales Forecast bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Sales Forecast Bundle Consists of the following Premium courses: Course 01: Sales Executive Training Course 02: 10 Sales Secrets for Success Course 03: Creating Highly Profitable Sales Funnels Course 04: Salesforce Heroku Masterclass Course 05: Sales Analysis in Excel Course 06: Get a Job in Sales: Your Fast Track to Career Success Course 07: Marketing Masterclass Course 08: Sales: Reading Body Language As A Sales Tool Course 09: Professional Marketing and Advertising Complete Online Course Course 10: Building Sales Funnels With ClickFunnels Course 11: Sales Optimization Skills: Increase Your Sales by 1000% Course 12: Business Development & Sales Course 13: Digital Marketing Diploma Level 3 Course 14: Digital Marketing Strategies for Business Owners Course 15: Affiliate Marketing Masterclass Course 16: SEO Masterclass Course 17: Professional Copywriter - Level 4 Course 18: Social Media Marketing (SMM) Course 19: LinkedIn Marketing & Sales Lead Generation Blueprint Course 20: Facebook Ads For Scaling Business - Complete Training Course 21: Content Creation & Content Marketing Course 22: Digital Marketing - Business Tips Course 23: Digital Marketing and SEO Course 24: Investment Basics Course 25: Making Budget & Forecast Course 26: Retargeting Ads Guide - How Retargeting Works Course 27: Customer Service Course 28: Business Productivity Training Course 29: Commercial law Course 30: Body Language Secrets Moreover, this bundles include 7 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Sales Forecast mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Sales Forecast to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 37 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales Forecast bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Sales Forecast bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Sales Executive Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction & First Concepts Introduction 00:02:00 Understanding The Clutter Effect 00:06:00 How To Reduce The Mess 00:05:00 Organize Your Workplace & Home End Work Place Clutter And Boost Productivity 00:03:00 Guide To An Organized Workplace 00:04:00 Organizing The Home 00:08:00 Organizing My Life Is Your Life Disorganized 00:05:00 A Guide To Organizing Your Life 00:04:00 Do I Need To Reorganize My Friendships? 00:06:00 Organizing My Mind Clearing Your Mind For Happiness 00:03:00 A Guide To An Organized Mind 00:07:00 Final Ideas & Tips Final Ideas & Tips 00:02:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Sales & Marketing bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 37 course mega bundle that will exceed your expectations within your budget. The Sales & Marketing related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Sales & Marketing bundle will help you build a solid foundation to become a proficient worker in the sector. This Sales & Marketing Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Sales Executive Training Course 02 :10 Sales Secrets for Success Course 03 :Creating Highly Profitable Sales Funnels Course 04 :Salesforce Heroku Masterclass Course 05 :Sales Analysis in Excel Course 06 :Get a Job in Sales: Your Fast Track to Career Success Course 07 :Marketing Masterclass Course 08 :Sales: Reading Body Language As A Sales Tool Course 09 :Professional Marketing and Advertising Complete Online Course Course 10 :Building Sales Funnels With ClickFunnels Course 11 :Sales Optimization Skills: Increase Your Sales by 1000% Course 12 :Business Development & Sales Course 13 :Digital Marketing Diploma Level 3 Course 14 :Digital Marketing Strategies for Business Owners Course 15 :Affiliate Marketing Masterclass Course 16 :SEO Masterclass Course 17 :Professional Copywriter - Level 4 Course 18 :Social Media Marketing (SMM) Course 19 :LinkedIn Marketing & Sales Lead Generation Blueprint Course 20 :Facebook Ads For Scaling Business - Complete Training Course 21 :Content Creation & Content Marketing Course 22 :Digital Marketing - Business Tips Course 23 :Digital Marketing and SEO Course 24 :Investment Basics Course 25: Making Budget & Forecast Course 26: Retargeting Ads Guide - How Retargeting Works Course 27: Customer Service Course 28: Business Productivity Training Course 29: Commercial law Course 30: Body Language Secrets 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Learning Outcome This tailor-made Sales & Marketing bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field Develop a profound understanding of foundational sales techniques, incorporating both traditional and modern approaches. Hone and apply advanced interpersonal communication skills within diverse sales contexts, ensuring effective communication with clients from various backgrounds. Display active listening skills as a cornerstone of successful sales conversations, actively engaging with customers to uncover their unique needs and preferences. Cultivate expertise in building and nurturing enduring client relationships, appreciating the significance of long-term partnerships in the sales process. Master the art of crafting and employing strategic questions to extract comprehensive information from clients, facilitating personalised and effective sales interactions. Apply consultative selling methods to systematically understand and address client needs, promoting tailored solutions for enhanced customer satisfaction. Acquire an in-depth knowledge of the products and services offered, enabling the delivery of comprehensive and persuasive sales pitches. Proficiently handle objections and rejections through the application of advanced objection-handling techniques, turning challenges into opportunities. Articulate and execute sophisticated negotiation strategies, ensuring favourable outcomes for both the customer and the sales professional. Skillfully adapt and customise sales scripts to various situations, mastering the art of balancing consistency with flexibility. Develop and apply persuasive communication skills, strategically influencing buying decisions through compelling and tailored messaging. Deepen understanding of the psychology of buyer behaviour, allowing for insightful and anticipatory responses to customer needs and preferences. Analyse and interpret market trends and competitor activities, integrating market intelligence into sales strategies for a competitive edge. Utilise Customer Relationship Management (CRM) software proficiently, ensuring efficient management of client data and seamless coordination of sales activities. Create and deliver compelling sales presentations, incorporating elements of storytelling and visual aids for maximum impact. Enhance time management skills for the streamlined execution of sales processes, maximising productivity and prioritising high-value activities. Grasp the ethical principles governing sales interactions, fostering a reputation for integrity and trustworthiness in the marketplace. Develop a comprehensive understanding of the sales funnel, optimising each stage for heightened efficiency and conversion rates. Analyse and interpret sales data and metrics, leveraging analytical insights to refine sales strategies and improve performance. Master the use of sales forecasting techniques, accurately predicting market trends and aligning sales strategies accordingly. Refine cold calling and prospecting skills, employing advanced strategies to generate high-quality leads and opportunities. Harness social selling techniques across various platforms, capitalising on digital channels for enhanced outreach and relationship building. Develop a strategic approach to account management, tailoring sales strategies to the unique needs and goals of key clients. Establish and enhance a personal brand within the sales profession, cultivating a distinctive and memorable professional identity. Proficiently navigate both online and offline sales channels, integrating a multi-channel approach for maximised market reach. Implement advanced follow-up strategies, maintaining persistent yet personalised communication with potential clients to drive conversions. Develop a sophisticated understanding of the sales lifecycle, anticipating and addressing challenges at each stage for consistent success. Execute upselling and cross-selling strategies with finesse, leveraging existing relationships to expand product or service offerings. Navigate the legal and regulatory landscape of sales adeptly, ensuring compliance and mitigating risks in all transactions. Enhance relationship-building skills with key stakeholders, establishing mutually beneficial partnerships for sustained success. Master the integration of technology in sales, incorporating Artificial Intelligence tools for enhanced efficiency and effectiveness. Apply emotional intelligence principles in sales interactions, fostering empathetic and authentic connections with clients. Develop collaborative teamwork skills, facilitating cohesive efforts within sales teams for collective success. Demonstrate resilience and perseverance in the face of challenges, maintaining motivation and composure in dynamic sales environments. Adapt to changes in market conditions and customer needs, staying agile and responsive to evolving sales landscapes. Develop polished written communication skills for creating impactful proposals, emails, and other sales materials. Understand and apply principles of effective pricing strategies, ensuring competitive yet profitable positioning in the market. Cultivate expertise in solution-based selling, tailoring offerings to address specific customer challenges and goals. Demonstrate cultural sensitivity in international sales, adapting sales approaches to diverse cultural contexts. Apply techniques for objection prevention through proactive and strategic communication, anticipating and addressing concerns before they arise. Master the art of crafting and delivering compelling sales pitches, captivating audiences with persuasive narratives. Embrace the use of storytelling in sales presentations, creating memorable and relatable narratives to reinforce key messages. Exhibit proficiency in relationship-based selling, leveraging genuine connections for sustained customer loyalty. Develop and maintain accurate and insightful sales reports, utilising data for continuous improvement and informed decision-making. Recognise the critical role of networking in sales, expanding professional connections for enhanced opportunities. Refine skills in handling difficult customers and resolving complaints, ensuring customer satisfaction even in challenging situations. Utilise persuasive writing techniques in sales materials, creating compelling content that resonates with target audiences. Understand the impact of social and cultural factors on sales, adapting approaches to align with societal norms and expectations. Implement advanced negotiation and deal-closing techniques, ensuring mutually beneficial agreements for all parties involved. Apply basic financial analysis skills for sales forecasting, incorporating financial insights into strategic planning. Understand and apply the principles of value-based selling, aligning product or service offerings with customer values and priorities. Develop skills in objection prevention through effective communication, creating a positive and proactive sales environment. Proficiently navigate various online sales platforms and marketplaces, capitalising on digital channels for increased sales opportunities. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Develop proficiency in strategic account planning, ensuring a comprehensive and tailored approach to key accounts. Create and deliver compelling product demonstrations, showcasing features and benefits in a memorable and persuasive manner. Apply effective strategies for handling customer feedback, using feedback as a tool for continuous improvement. Understand the importance of brand loyalty in sales, implementing strategies to foster and reinforce customer loyalty. Develop skills in handling sales objections gracefully, turning objections into opportunities for further engagement. Demonstrate proficiency in using social media for sales outreach, harnessing the power of digital platforms for enhanced visibility. Apply effective strategies for handling and closing complex sales, navigating intricate sales processes with finesse. Master the use of analytics for optimizing sales strategies, leveraging data for data-driven decision-making. Understand the principles of value proposition development, crafting compelling value propositions that resonate with target customers. Develop skills in creating and maintaining a sales pipeline, ensuring a steady flow of opportunities for sustained growth. Apply effective strategies for handling customer objections and concerns, addressing customer hesitations with confidence. Demonstrate adaptability in changing sales environments, adjusting strategies to align with evolving market dynamics. Develop skills in identifying and qualifying sales leads, ensuring that efforts are focused on high-potential opportunities. Master the use of CRM data for targeted marketing, leveraging customer data for personalised and effective marketing strategies. Understand the principles of consultative selling, fostering collaborative and value-driven interactions with clients. Apply techniques for managing and resolving customer disputes, ensuring a positive and constructive resolution. Understand the legal and ethical considerations in sales, ensuring compliance and ethical conduct in all transactions. Master the use of storytelling in sales presentations, creating narratives that resonate and connect with customers. Implement effective strategies for upselling and cross-selling, increasing revenue through additional product or service offerings. Develop skills in creating persuasive sales proposals, compelling clients to take desired actions. Understand the principles of relationship marketing, prioritising long-term relationships over transactional interactions. Demonstrate proficiency in using social proof in sales, leveraging testimonials and endorsements for increased credibility. Master the art of objection-handling in sales negotiations, addressing objections with confidence and expertise. Apply effective strategies for upselling and cross-selling, expanding revenue streams through complementary offerings. Develop skills in managing and resolving customer disputes, ensuring customer satisfaction and loyalty. Understand the impact of cultural diversity on sales, adapting sales approaches to different cultural contexts. Learn effective ways to build credibility with clients, establishing trust as a foundation for successful sales relationships. Master the use of analytics for optimizing sales performance, leveraging data-driven insights for continuous improvement. Demonstrate proficiency in creating personalised sales strategies, tailoring approaches to individual client needs and preferences. Develop skills in creating persuasive sales proposals, compelling clients to take desired actions. Understand the principles of solution-focused selling, offering tailored solutions to meet specific customer needs. Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Sales & Marketing bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Sales & Marketing Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Materials management coordinates the flow of materials in relation to demand, pricing, quality, and delivery schedules. Learn regarding material management to meet the material needs of your company by taking this Material Management course. Our in-depth Material Management training will walk you through the ins and outs of material management processes. The course will provide valuable lectures on purchasing and supply chain management. In addition, it will discuss the fundamentals of inventory planning and control, stores management and control, and forecasting. Finally, you'll learn the process of materials requirement planning and explore the best practices for material handling.  Learning Objectives Gain an excellent understanding of material management Strengthen your knowledge of purchasing and supply chain management Learn about inventory management, planning and control Have a better grasp of stores management and control Understand the MRP system Learn about materials handling Be able to limit material wastage and enhance productivity Who is this Course for? This Material Management course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of material management or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Material Management course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Supply Chain Director Logistics Engineer Logistics Manager Logistics Director Inventory Analyst Inventory Clerk Inventory Planner Purchasing Clerk Warehouse Foreman Course Curriculum Module 01: Introduction to Material Management Introduction to Material Management 00:14:00 Module 02: Purchasing and Supply Chain Management Purchasing and Supply Chain Management 00:15:00 Module 03: Inventory Management, Planning and Control Inventory Management, Planning and Control 00:17:00 Module 04: Stores Management and Control Stores Management and Control 00:24:00 Module 05: Forecasting Forecasting 00:13:00 Module 06: Material Requirements Planning Material Requirements Planning 00:22:00 Module 07: Materials Handling Materials Handling 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Duration 4 Days 24 CPD hours This course is intended for Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub. Collaboration Communications Systems Engineers have a fundamental understanding ofÿnetworking, telecommunications, audio/visual and meeting room technologies, identity and access management. They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365ÿAdministrators. In addition, they may work with owners of other workloads, including facilitiesÿmanagers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers. This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Prerequisites Microsoft 365 and Microsoft Teams Networking, telecommunications, and audio/visual basics Identity and access management basics 1 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 2 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 3 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 4 - Plan and optimize network performance for Teams media Understand Teams network requirements Design network for media optimization Design and implement QoS 5 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 6 - Configure and deploy Teams Phone with Direct Routing Design Direct Routing call flows Implement SIP trunking with Direct Routing Configure Emergency Calling for Direct Routing Extend Teams Direct Routing infrastructure Deploy and maintain a survivable branch appliance 7 - Extend Teams Phone with additional services Understand how Teams interacts with additional services Configure compliance recording in Teams Configure and integrate a certified contact center in Teams Design and deploy voice bots in Teams 8 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams Prepare 10 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 11 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 12 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 13 - Guided project - Prepare meeting room experiences Prepare 14 - Monitor and troubleshoot Teams collaboration communications systems Diagnose and troubleshoot phone number assignment Diagnose and troubleshoot Teams client issues Diagnose and troubleshoot call failure and call quality issues Report on and troubleshoot Teams calls with Call Quality Dashboard Diagnose and troubleshoot Direct Routing issues Troubleshoot and monitor Teams devices Troubleshoot Teams meetings and calling Troubleshoot Teams Rooms devices

Microsoft Office is an office suite that can be used for business as well as for personal use. Although Microsoft Office is already rich with features and essential for productivity, with each new release, it continues to improve and enhance the office package. It's a wise investment for both your professional and personal life if you learn how to use Microsoft Office. Our Microsoft Office 2013 Complete Course course will help you hone your skills in Microsoft Office and take them to an advanced level.  This Microsoft Office 2013 Complete Course course involves advanced lessons on Word, Excel, PowerPoint, Access and Outlook. Throughout this course, learners will go through the practical skills, knowledge, and information needed to make full use of Microsoft Office apps. They'll explore all the key areas related to these applications and their proper utilisation.  Now is your chance to show potential employers that you are confident and comfortable with using Microsoft Office applications. Enrol now and explore the more complex features and tools of Microsoft Office.  Learning Outcomes:  Gain sufficient knowledge of the advanced features of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, and Microsoft Outlook Understand how to produce standard documents using Microsoft Word Familiarise with the key skills to master Microsoft Excel worksheets Get a solid understanding of advanced accounting calculations Develop your creative PowerPoint presentation skills Familiarise with advanced editing and formatting tasks in Microsoft Word Understand how to perform advanced email tasks and learn how to manage Outlook data Learn how to create forms and reports using Microsoft Access Familiarise with PowerPoint's research tools and learn how to use these tools for preparing a presentation Learn how to create pivot tables and pivot charts and understand grouping and outlining data Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Microsoft Word Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with the Word Window 01:00:00 Module Three - Advanced Editing and Formatting Tasks 01:00:00 Module Four - Working with Illustrations 01:00:00 Module Five - Formatting Pictures 01:00:00 Module Six - Adding SmartArt 01:00:00 Module Seven - Adding Tables 01:00:00 Module Eight - Inserting Special Objects 01:00:00 Module Nine - Working with Document References 01:00:00 Module Ten - Reviewing Your Document 01:00:00 Module Eleven - Using Comments and Tracking 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Word Advanced Level 00:00:00 Microsoft Excel Advanced Level Module One - Getting Started 01:00:00 Module Two - SmartArt and Objects 01:00:00 Module Three - Auditing 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Working with Charts 01:30:00 Module Six - Creating Pivot Tables and Pivot Charts 01:00:00 Module Seven - Macros 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What If Analysis 01:00:00 Module Ten - Managing Your Data 02:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Excel - Advanced Level 00:00:00 Microsoft PowerPoint Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with Shapes 01:00:00 Module Three - Working with Text Boxes 01:00:00 Module Four - Adding SmartArt 01:00:00 Module Five - Advanced Drawing Tasks 01:00:00 Module Six - Adding Tables 01:00:00 Module Seven - Inserting Audio and Video 01:00:00 Module Eight - PowerPoint's Research Tools 01:00:00 Module Nine - Preparing for Your Presentation 01:00:00 Module Ten - Using Slide Masters 01:00:00 Module Eleven - Advanced Presentation Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint Advanced Level 00:00:00 Microsoft Access Advanced Level Module One - Getting Started 00:30:00 Module Two - Using App Views 01:00:00 Module Three - Customizing Apps, Part One 01:00:00 Module Four - Customizing Apps, Part Two 01:00:00 Module Five - Working with More Record Tasks 01:00:00 Module Six - Using Advanced Field Tasks 01:00:00 Module Seven - Working in Table Design View 01:00:00 Module Eight - Working with the Expression Builder 01:00:00 Module Nine - Working with External Data 01:00:00 Module Ten - Creating Queries 01:00:00 Module Eleven - Creating Forms and Reports 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access Advanced Level 00:00:00 Microsoft Outlook Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with Messages 01:00:00 Module Three - Customizing Your Profile 01:00:00 Module Four - Advanced Email Tasks 01:00:00 Module Five - Managing Junk Mail 01:00:00 Module Six - Advanced Calendar Tasks 01:00:00 Module Seven - Doing More With Tasks 01:00:00 Module Eight - Using Notes 01:00:00 Module Nine - Viewing RSS Feeds 01:00:00 Module Ten - Printing 01:00:00 Module Eleven - Managing Outlook Data 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities- Microsoft Outlook Advanced Level 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.