1638 Courses delivered Online

All organizations have policies and procedures that guide how decisions are made and how the work is done in that organization. Professionally written policies and procedures increase organizational accountability and transparency and are fundamental to quality/standards assurance and quality improvement.

SAFe® Product Owner / Product Manager: In-House Training Develop the skillsets needed to guide the delivery of value in a Lean Enterprise by becoming a SAFe® 5.0 Product Owner / Product Manager (POPM). During this course, attendees gain an in-depth understanding of how to effectively perform their role in the Agile Release Train (ART) as it delivers value through Program Increments. Attendees explore how to apply Lean thinking to decompose Epics into Features and Stories, refine Features and Stories, manage Program and Team backlogs, and plan and execute Iterations and Program Increments. Attendees also discover how the Continuous Delivery Pipeline and DevOps culture contribute to the relentless improvement of the ART. What you will Learn To perform the role of a SAFe® Product Owner / Product Manager, attendees should be able to: Articulate the Product Owner and Product Manager roles Connect SAFe® Lean-Agile principles and values to the PO / PM roles Decompose Epics into Features and decompose Features into Stories Manage Program and Team backlogs Collaborate with Agile teams in estimating and forecasting work Represent customer needs in Program Increment Planning Execute the Program Increment and deliver continuous value Becoming a Product Owner / Product Manager in the SAFe® enterprise Preparing for PI Planning Leading PI Planning Executing Iterations Executing the Program Increment Becoming a Certified SAFe® Product Owner / Product Manager

Scrum Master Exam Prep: Virtual In-House Training This workshop prepares you for the Scrum.org Professional Scrum Master (PSM)™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org. A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions. The Professional Scrum Master™ I (PSM I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSM I credential holders will grasp Scrum as described in The Scrum Guide™1 and recognize how those concepts can be applied. They will also share a consistent terminology and approach to Scrum with other certified professionals. Scrum.org does not require that you take their own sponsored or any preparatory training. However, training can facilitate your preparation for this credential. And this course is based on IIL's Scrum Master Workshop, which is aligned with The Scrum Guide™ and was built based on PSM I credentialed expertise. It will provide you with the information you need to pass the exam and IIL will make the arrangements for your online exam. You will be provided with an exam code and instructions, so that you can take the exam at your convenience, any time you are ready after the course. Passwords have no expiration date, but they are valid for one attempt only. What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSM I exam Comprehend the Agile Manifesto and mindset Explain the fundamental principles of Scrum, including events, artifacts, and roles Guide the Scrum team in their responsibilities Define Ready and Done Write requirements in the form of user stories Estimate using planning poker and prioritize using MoSCoW Facilitate the team through the 5 Sprint events Fulfill the role of Scrum Master in a Scrum project Create Information Radiators to enable transparency Define the structure of the retrospective Getting Started Introductions Workshop orientation Exam prep preview Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum events Scrum artifacts Scrum Roles and Responsibilities Product Owner responsibilities Scrum Master responsibilities The Team responsibilities Cross-functional teams Building effective teams The Product Backlog and User Stories The Product Backlog User Stories Definition of Done Backlog grooming Estimating User Stories Story points, planning poker Prioritizing User Stories The Sprint Team capacity and velocity The Sprint Planning Meeting The Sprint Backlog The Sprint Learning to self-manage, self-organize, self-improve Sprint Review and Retrospective Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content Exam prep next steps

SAFe® Agile Software Engineering: In-House Training The introduction of Lean-Agile and DevOps principles and practices into software engineering has sparked new skills and approaches that help organizations deliver higher-quality, software-centric solutions faster and more predictably. This workshop-oriented course explores foundational principles and practices and how continuous flow of value delivery and built-in quality are enabled by XP technical practices, Behavioral-Driven Development (BDD), and Test-Driven Development (TDD). Attendees will learn proven practices to detail, model, design, implement, verify, and validate stories in the SAFe® Continuous Delivery Pipeline, as well as the practices that build quality into code and designs. Attendees will also explore how software engineering fits into the larger solution context and understand their role in collaborating on intentional architecture and DevOps. What you will Learn To perform the role of a SAFe® Agile Software Engineer, you should be able to: Define Agile Software Engineering and the underlying values, principles, and practices Apply the Test-First principle to create alignment between tests and requirements Create shared understanding with Behavior-Driven Development (BDD) Communicate with Agile modeling Design from context for testability Build applications with code and design quality Utilize the test infrastructure for automated testing Collaborate on intentional architecture and emergent design Apply Lean-Agile principles to optimize the flow of value Create an Agile Software Engineering plan Introduction to Agile Software Engineering Connecting Principles and Practices to Built-in Quality Accelerating Flow Applying Intentional Architecture Thinking Test-First Discovering Story Details Creating a Shared Understanding with Behavior-Driven Development (BDD) Communicating with Models Building Systems with Code Quality Building Systems with Design Quality Implementing with Quality

SAFe® Product Owner / Product Manager: Virtual In-House Training Develop the skillsets needed to guide the delivery of value in a Lean Enterprise by becoming a SAFe® 5.0 Product Owner / Product Manager (POPM). During this course, attendees gain an in-depth understanding of how to effectively perform their role in the Agile Release Train (ART) as it delivers value through Program Increments. Attendees explore how to apply Lean thinking to decompose Epics into Features and Stories, refine Features and Stories, manage Program and Team backlogs, and plan and execute Iterations and Program Increments. Attendees also discover how the Continuous Delivery Pipeline and DevOps culture contribute to the relentless improvement of the ART. What you will Learn To perform the role of a SAFe® Product Owner / Product Manager, attendees should be able to: Articulate the Product Owner and Product Manager roles Connect SAFe® Lean-Agile principles and values to the PO / PM roles Decompose Epics into Features and decompose Features into Stories Manage Program and Team backlogs Collaborate with Agile teams in estimating and forecasting work Represent customer needs in Program Increment Planning Execute the Program Increment and deliver continuous value Becoming a Product Owner / Product Manager in the SAFe® enterprise Preparing for PI Planning Leading PI Planning Executing Iterations Executing the Program Increment Becoming a Certified SAFe® Product Owner / Product Manager

SAFe® Agile Software Engineering: Virtual In-House Training The introduction of Lean-Agile and DevOps principles and practices into software engineering has sparked new skills and approaches that help organizations deliver higher-quality, software-centric solutions faster and more predictably. This workshop-oriented course explores foundational principles and practices and how continuous flow of value delivery and built-in quality are enabled by XP technical practices, Behavioral-Driven Development (BDD), and Test-Driven Development (TDD). Attendees will learn proven practices to detail, model, design, implement, verify, and validate stories in the SAFe® Continuous Delivery Pipeline, as well as the practices that build quality into code and designs. Attendees will also explore how software engineering fits into the larger solution context and understand their role in collaborating on intentional architecture and DevOps. What you will Learn To perform the role of a SAFe® Agile Software Engineer, you should be able to: Define Agile Software Engineering and the underlying values, principles, and practices Apply the Test-First principle to create alignment between tests and requirements Create shared understanding with Behavior-Driven Development (BDD) Communicate with Agile modeling Design from context for testability Build applications with code and design quality Utilize the test infrastructure for automated testing Collaborate on intentional architecture and emergent design Apply Lean-Agile principles to optimize the flow of value Create an Agile Software Engineering plan Introduction to Agile Software Engineering Connecting Principles and Practices to Built-in Quality Accelerating Flow Applying Intentional Architecture Thinking Test-First Discovering Story Details Creating a Shared Understanding with Behavior-Driven Development (BDD) Communicating with Models Building Systems with Code Quality Building Systems with Design Quality Implementing with Quality

All conflicts have one bottom-line trigger-differences in values of what's important. Beliefs define values by an idea, principle, or opinion that we judge to be true. Understand how to resolve conflict around issues and situations, not people. Discover the three-stage process to resolve team conflict. Learning Objectives Identify the underlying cause of all interpersonal conflict, Apply options for handling conflict, Implement a three-stage process for resolving conflict Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

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REST and RESTCONF training course description An introduction to REST and RESTCONF using Python. The course progresses from how to use them onto how they work and then looks at using them from within Python all the time on network devices. What will you learn Explain what REST and RESTCONF are. Use the REST API on network device. Use RESTCONF. REST and RESTCONF training course details Who will benefit: Network engineers. Prerequisites: Python for network engineers. Duration 1 day REST and RESTCONF training course contents Using REST Curl, Browser plugins, Postman, RESTClient, Python. Hands on Using the REST API on network devices. What is REST? What is REST? Architecture, APIs, RESTful APIs, APIs over HTTP/HTTPS, URIs, resources, HTTP methods, GET, POST, PUT, DELETE. CRUD. Comparison with other APIs. Hands on REST analysis with Wireshark. Rest conventions Passing parameters, return values, HTTP status, JSON. XML. Hands on Configuring REST on network devices, changing format of responses, POST requests, using parameters. Configuring network devices with REST Invoking multiple RPCs. Hands on Device configuration with REST. The request library RESTFUL APIs in Python, the request library, Installation, example to retrieve the interface configuration. Hands on Using the Python requests library on network devices. RESTCONF What is RESTCONF? YANG and NETCONF, relationship with REST, RESTCONF URIs, A RESTCONF example with ietf-interfaces, RESTCONF responses. PATCH. Hands on Using RESTCONF to update a network device configuration.

This video course will teach you the basics of Structured Query Language (SQL), such as writing SQL queries, creating and updating tables, and importing and exporting data from comma separated values (CSV) and Excel files. You'll also learn about the SQL and database skills you need to become a self-sufficient digital analyst or marketer who can extract marketing data from the backend without assistance.