150 Courses delivered Online

This programme provides an intensive, one-day overview of the key concepts and techniques of project management. The project management methods presented can be applied to a wide range of projects and the course emphasises both the task and the team-related aspects of project management. The aims of the programme are to: Present the key concepts of project management Provide a structured approach for managing projects Demonstrate tools and techniques for planning and controlling project work Enable participants to apply the techniques to their own projects At the end of the programme, participants will: Recognise the benefits of a structured approach to project work Be able to apply a range of practical tools and techniques to improve their personal effectiveness in project work Have a means of determining the status of current projects and know what actions are needed to ensure success 1 Introduction Why this programme has been developed Review of participants' needs and objectives 2 Key concepts The characteristics of projects and project work The four key phases of a project Essential lessons from past projects Key success factors Achieving success through the 'Team-Action Model' Challenges of the multi-project situation 3 Setting project goals Understanding 'customer' requirements Managing project stakeholders and gaining commitment Using questioning skills to define goals and success criteria Defining and documenting the scope of the project 4 Project planning Defining what has to be done Creating a work breakdown Agreeing roles and responsibilities for the work Developing a programme using networks and bar charts Estimating timescales, costs and resource requirements Planning exercise: participants develop a project plan Identifying and managing project risks Using project planning software Managing and updating the plan 5 Project implementation and control Creating a pro-active monitoring and control process Techniques for monitoring progress Using latest estimates Managing project meetings Resolving problems effectively Managing multiple projects Personal time management 6 Course review and action planning Identify actions Sponsor-led review and discussion of proposals Conclusion

This training day will help managers explore what they need to do to create a motivating environment at work and learn some theory, tools and ideas to inspire motivation at individual and team level. Motivation is a key factor in effective people management and successful team performance. It involves engaging and inspiring your people and developing them in such ways as to improve their effectiveness and thus have a greater benefit to customers. It can also involve having tough conversations with those who do not seem to be motivated. By the end of the workshop participants will be able to: Identify key motivating factors at work and learn and create ideas to better engage staff Learn a conversation tool to use for challenging discussions Explain their role in motivating staff and understand a range of techniques and approaches to use in the workplace Review learning and have an action plan to take back and implement at work 1 Welcome, housekeeping, objectives Breaking the ice Setting personal objectives 2 Group work: identifying personal motivators and where they come from 3 Defining motivation The characteristics of a motivated team Input and group discussion 4 Factors impacting on motivation at work Using pre-work to identify challenges, hotspots and obstacles Feedback in plenary Exploring the benefits of motivation that address current challenges and agreeing outcomes for change 5 Commitment vs. compliance - organisational engagement and the manager's approach to buy in 6 Team challenge task using a theory about motivation Trainer input and review in plenary 7 Group task - complete a plan for individuals identified in pre-workshop task 8 Skill / will - a motivation tool: trainer input, followed by tasks that are assessed and discussed in peer groups 1-2-1 feedback task on approaches and plans to be taken back and used at work Feedback and plenary review 9 DEAL - a conversation tool: how to construct a conversation plan about motivation with an individual Peer professional 1-2-1s to practice the discussion planned and gain feedback 10 Review, evaluation and action planning

Our experienced life coaches provide personalized support to help you reach your full potential. Through tailored coaching sessions, we empower you to set and achieve goals, build confidence, follow your passions, take action, and live a happy, fulfilling life.

This very practical one-day IACCM-approved programme enables participants to manage the process of commercial contracting and contract management effectively and efficiently to ensure value for money, improved service, and appropriate relationships. It covers a wide range of contract types in terms of risk and value. The programme empowers participants with the tools and techniques needed to collaborate with all key stakeholders. By the end of the programme participants will be able to: Understand the total process of managing contracts Exploit opportunities to extract even more added value Develop appropriate relationships with contractors Understand and use a range of contracting strategies and options Measure and improve contract performance Understand the impact of legislation on contract performance 1 Welcome Introductions Aims and objectives Plan for the day 2 Contract management An overview of the contracting process, mapping the 'territory' 3 Contract managers Skills Knowledge Attributes Responsibilities 4 Critical success factors Defining successful outcomes Effective stakeholder engagement Creating a shared vision of the outcomes 5 Placing contracts How to develop an effective specification and scope of work documents How to develop a robust contracting strategy Appropriate types of contract 6 Customers and stakeholders Customer and stakeholder analysis Managing expectations and the 'shared vision' concept to ensure customer co-operation, satisfaction, and delight 7 Working with suppliers Creating and developing commercial relationships Types of relationship How to manage difficult relationships Contractor motivational issues How to use incentives 8 Negotiation and related skills Introduction to key negotiation skills Persuading and influencing skills to work with stakeholders to improve outcomes for all 9 Dealing with change Claims and variations How to challenge contractor claims and requests for variations by making use of contractual terms Specifications to prevent false claims 10 Performance improvement How to measure and improve contractor performance Developing KPI systems Using contractual terms and conditions and basic legal principles 11 Contract close The importance of effective contract close processes 12 Close Review of key learning points Personal action planning

The ability to influence others is a life skill but also one that has never been so critically useful at work. This one day workshop will set you on the road to discover what you need to be able to think and do that will help you take people with you. This involves learning some new tools and strategies that fit the situation you are in and making sure you use the right skills and behaviours to influence well, whether it is a single person or a room full of cynical expectant people! This workshop will enable you to: Learn about and understand influencing styles and strategies available and formulate plans and ideas on how to use them in influencing situations Understand which skills and behaviours to use to be the most effective influencer Have greater confidence in situations where they need to influence someone Use thinking, speaking and behavioural techniques that enable influencing to be effective and positive Review and evaluate learning and have an action plan to take back and implement in the workplace 1 Welcome, introductions & getting to know you and why you are here Course objectives 2 Personal objectives Introducing a learning diary 3 Gallery exercise - using images of exemplars brought by participants Plenary discussion The skills and behaviours of an exemplar influencer 4 Group task - what does your self-evaluation say? Discussion and conclusions 5 Influencing - what is it? - why do we need it? The current organisational landscape including values and behaviours the influencer operates in 6 Pit Stop - 'pull / push', 'the lost horse' and 'talking at' 7 Direct / support / delegate / coach: the different choices and approaches to choose from 8 Updating the learning diary 9 Power and types of power - its impact on influencing ability and approach and what is within your control Group task and discussion 10 The 5 influencing styles tool Series of tasks and exercises Drilling down to a personal action plan for maximising influence 11 'The person with the most flexibility has the most influence' Skills and behaviours for effective influencing Exercises and techniques that develop skills for influencing 12 Review and evaluation Action planning

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before [Updated: February 2024] Are you passionate about helping others reach their full potential? According to recent studies, over 60% of British adults have considered seeking professional coaching or counselling at some point in their lives. However, finding qualified and well-rounded professionals in this field can be a challenge. This Diploma in Life Coaching and Counselling equips you with the skills and knowledge to make a difference in people's lives and build a rewarding career. This comprehensive diploma program combines life coaching fundamentals with holistic health and wellness coaching. You'll master core coaching techniques like the GROW model, explore personality types, and navigate the client-coach relationship. Additionally, you'll delve into diet, nutrition, exercise, stress management, sleep, and emotional self-care, empowering you to guide clients towards a holistic approach to well-being. This Advanced Diploma in Life Coaching and Counselling at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 180 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes of Life Coaching and Counselling Master the fundamentals of life coaching and counselling techniques. Gain expertise in various coaching models and personalized approaches. Develop skills in holistic health coaching, encompassing diet, nutrition, and exercise. Learn strategies for stress management, sleep optimization, and emotional self-care. Build effective client-coach relationships and communication skills. Understand the ethical and professional standards in the coaching industry. This Life Coaching and Counselling training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Key Topics to be Covered What is Life Coaching? What's the history? Effective listening skills required for a life coach Various aspects and dimensions of the language Important ethics How to empower the client How to become a successful leader as a life coach? Why Choose Us? Get a free student ID card with Life Coaching and Counselling Training program (£10 postal charge will be applicable for international delivery) The Life Coaching and Counselling is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Life Coaching and Counselling course materials The Life Coaching and Counselling comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Life Coaching and Counselling Introduction PART 1: LIFE COACHING CERTIFICATION Coaching Fundamentals Understanding Personalities Coaching Models Explained Why We Will Use The GROW Model Coaching Step 2: Reality Coaching Step 3: Options & Obstacles Coaching Step 4: Will & Action Planning How To Structure Your Coaching Sessions Client Coach Relationship Advanced Coaching Strategies PART 2: HOLISTIC HEALTH COACHING CERTIFICATION Diet & Nutrition Fundamentals Diet & Nutrition Coaching Exercise Coaching: Cardio Exercise Coaching: Resistance Training Hormone Health ExplainedSupplements Health & Fitness Motivation Health & Fitness FAQ Answered PART 3: WELLNESS COACHING CERTIFICATION Stress Management Sleep Emotional Self Care How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate:£12.99 CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £139 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Aspiring Life Coaches Personal Trainers Therapists Human Resources Professionals Career Coaches Nutritionists Requirements You will not need any prior background or expertise to enrol in this course. Career path The course aim to help you get the job or even the long-awaited promotion of your dreams. With the support and proper guidance, you will learn the skills and knowledge that may help sharpen your career at; Life Coach Life Skills Coach Personal development trainer Counsellor education Motivational speaker MENTOR Young Entrepreneurs Life hacks trainer Certificates CPD Accredited Certificate Digital certificate - £12.99 Advanced Diploma in Life Coaching and Counselling at QLS Level 7 Hard copy certificate - £139 Please note that International students have to pay an additional £10 as a shipment fee.

This very practical one-day programme provides participants with the skills and knowledge required to be an effective member of the procurement team and to enable them to procure a wide range of resources for the organisation, in a compliant and cost-effective manner. It also empowers them to be able to collaborate with all key stakeholders. By the end of the programme participants will be able to: Understand the basic concepts of good procurement practice Apply a range of tools and techniques for developing scopes of work and specifications Apply various methods to select and evaluate suppliers Develop robust contract award strategies Appreciate the commercial importance of effective procurement and opportunities to reduce cost and add value Develop appropriate procurement strategies depending on risk and value Appreciate the legal aspects of procurement 1 Welcome Introductions Aims and objectives Plan for the day 2 The basics of procurement The concept of total cost of ownership v price The procurement cycle The roles of the customer and the contractor Impact upon profit 3 Specification process Importance of effective specifications Specification development process Types of specification Team approach Use of performance specifications Early supplier involvement (ESI) / early contractor involvement (ECI) 4 Quality Concepts and practices Defining 'fit for purpose' Conformance to requirements Compliance to standards Role of the supplier Quality assurance tools and techniques 5 Procurement methods RFP RFQ ITT Negotiated procurement Strategic partnerships Outsourcing 6 Tendering How to undertake a formal tendering process Business case to award Critical stages in the process Risks and benefits 7 Tender evaluation How to undertake a quotation analysis Tools of analysis Use of VFM models Role of the customer Comparisons around cost, quality, and delivery 8 Supplier selection and evaluation Developing critical selection criteria Using the 10Cs model Importance of effective selection process Weighting systems Importance of validity and evidence 9 Capital equipment procurement Life cycle cost issues Payback calculations Compatibility issues Maintenance and training issues After-sales support 10 Supplier relationships Corporate social responsibility issues Communication 360 feed-back Open and ethical Initial understanding Clear and fair terms and conditions 11 Close Review of key learning points Personal action planning

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This life coaching course will help you to learn powerful coaching techniques, effective communication skills and transformative strategies to help people thrive in all aspects of life. With this course, you will become a certified life coach, equipped to make a positive impact on the lives of others. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand Life coaching fundamentals such as listening template, questioning, trust checklist, and more Learn various coaching models such as GROW Model, STEPPA Model etc. Understand different coaching steps such as goal setting, reality, options and obstacles, Will and Action Planning Learn how to structure your coaching sessions Discover the relationship between the client and the coach Know advanced coaching strategies such as managing emotional states or personal SWOT analysis Get acquainted with diet and nutrition fundamentals Understand exercise coaching such as cardio or resistance training Why Life Coaching Course right for you? The life coaching course online will give you a basic overview of coaching fundamentals, a listening introduction, three kinds of listening as a coach, and your listening template. You will learn the difference between coaching and standard questions and types of coaching questions. This extensive course will teach you advanced coaching strategies and introduce the concept of trust. You will explore different personality models such as the Big Five personality model, Myers Briggs personality model and steps to identify your personality model. By the end of the course, you will gain life coaching skills and theoretical knowledge on coaching fundamentals, models, personality models, and methods to structure your coaching sessions. Life Coaching Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction What You Will Learn Get To Know Your Instructor Part 1 : Life Coaching Certification What Is Life Coaching The Benefits Of Becoming A Life Coach The Difference Between Coaching, Therapy, Mentoring & Training The Responsibilities Of A Life Coach Coaching Fundamentals Coaching Fundamentals Overview Listening Introduction The 3 Kinds Of Listening As A Coach Your Listening Template Questioning Introduction Questioning & Coaching How Coaching Questions Are Different From Normal Questions The Different Types Of Coaching Questions Questions Summary Building Trust Introduction The Trust Checklist Exercise How To Build Trust As A Coach More Trust Building Strategies Understanding Personalities Understanding Personalities Overview Big Five Personality Model Myers Briggs Personality Model Your Personality Model How To Bring Out Your Strengths With This Model. Coaching Models Explained Coaching Models Introduction GROW Model Explained STEPPPA Model Explained FUEL Model Explained CLEAR Model Explained Why We Will Use The GROW Model Coaching Step 1: Goal Setting Step 1 Introduction Why Defining Your Values Is Important. How To Define Your Personal Values. What Does Your Ideal Life Look Like. The 4 Biggest Goal Setting Mistakes To Avoid Stretch Goals Explained Why You Should Start With Long Term Goals. Setting Your First Long Term Goal Turning Long Term Goals Into Short Term Goals Next Steps Coaching Step 2: Reality Step 2 Introduction Status Quo Explained Wheel Of Life Excercise Explained Big Rocks Exercise Explained Coaching Example Step 2 Coaching Step 3: Option & Obstacles Step 3 Introduction How To Brainstorm With Your Client(s). How To Evaluate Your Brainstorming Ideas. 'Spheres Of Influence' Excerise Explained 'Not To Do List' Exercise Explained Coaching Example Step 3 Coaching Step 4: Will & Action Planning Step 4 Introduction The 80/20 Rule Applied To Coaching How To Design An Action Plan Coaching Example Step 4 GROW Model Recap How To Structure Your Coaching Sessions. Structuring Your Sessions Introduction How To Define Your Coaching Ground Rules. How Much Should You Charge. The Pre Coaching Call Your First Coaching Session Progress Evaluation Sessions My Recommended Coaching Timeline Clint Coach Relationship Client Coach Relationship Intro What Clients Expect From Their Coaches. Why Clients Choose One Coach Over Another. Client Coach Boundaries How To Retain Clients Long Term. Advanced Coaching Strategies Advanced Coaching Strategies Introduction Reframing Explained Managing Emotional States Understanding Representational Systems Personal SWOT Analysis Johari Window - Developing Self Awareness Giving Good Feedback As A Coach Part 2: Holistic Health Coaching Certification Part 2 Introduction What It Means To Be Healthy What Does A Health Coach Do. How Can You Combine Life Coaching & Health Coaching. Diet & Nutrition Fundamentals Diet Introduction Your Health & Diet: How They Are Linked The Consequences Of Following A Bad Diet How To Eat For Longevity What Are Calories? Explained The Relationship Between Bodyweight And Health Calories & Bodyweight In A Healthy Diet The Surprising Results Of The Twinkie Diet The Relationship Between Weight Loss And Health Calculating Your Total Daily Calories Healthy Weight Ranges The Best Foods For A Healthier Life Best Protein Foods Best Carbohydrate Foods Best Dietary Fat Foods How Much Of Each (Protein, Carbs, Fat). Diet & Nutrition Coaching Client Assessment Introduction Client Interview How To Create A Diet Plan For Clients. Calculating BMI Exercise Coaching: Cardio Cardio Introduction The Different Types Of Cardio How To Monitor Your Heart Rate During A Workout. Cardio vs Weigh Training - Which Is Better For Weight Loss Exercise Coaching: Resistance Training Weight Training Introduction Muscle Building Formula The Science Behind Muscle Growth Weight Training vs Bodyweight Training How To Create A Beginner Workout Plan 5 Most Important Aspects Of Lifting Form Progressive Overload Hormone Health Explained Hormones Introduction The 3 Types Of Hormones The Endocrine System Explained Hormones & Heart Disease Anabolic Steroids: Why They Are So Dangerous Most Important Hormones Overview Insulin Glucagon Adrenaline Cortisol Ghrelin Leptin Thyroid Hormones Estrogen Growth Hormone Testosterone Supplements How To Build Your Own Supplement Stack Top 3 Beginner Supplements For Muscle Growth The Best Supplements To Boost Immunity The Best Supplements For Vegans & Vegetarians The Best Supplements For Joint & Bone Health The Best Supplements For Fat Loss Health & Fitness Motivation Health & Fitness Motivation Introduction The Role Of Stress In Motivation The Motivation Problem How To Build Willpower 8 Steps To Building Fitness Discipline How To Get Out Of A Workout Rut. More Tips To Stay Motivated Health & Fitness FAQ Answered What Is Nutrient Density. Is Brown Sugar Better Than White Sugar. What Should You Train On Your First Day At The Gym. Fresh vs Frozen Food: Which Is Healthier Part 3: Wellness Coaching Certification Part 3 Introduction Steers Management The Difference Between Stress & Anxiety Short vs Long Term Stress The Effects Of Stress & Anxiety On Your Body Proven Stress Management Strategies & Techniques The Benefits Of Calm Breathing Breathing Exercise #1 - Three Part Breath Breathing Exercise #2 - Bellows Breath Progressive Muscle Relaxation Complete PMR Routine Sleep Sleeping For A Longer Life Tips To Fall Asleep Faster Supplements For Improved Sleep Emotional Self Care What Is Emotional Self Care How To Accept Yourself. Taming Your Inner Critic Getting A Different Perspective Acknowledging Your Qualities Getting Rid Of Time-Consuming Commitments How To Say 'No' To Others. Who should take this course? This online course is suitable for those who want to pursue a career in life coaching or anyone interested in learning life coaching and various coaching models in general. Entry Requirements There are no academic entry requirements for this Life Coaching course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This life coaching online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Overview This comprehensive course on Marketing Principles will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Marketing Principles comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Marketing Principles. It is available to all students, of all academic backgrounds. Requirements Our Marketing Principles is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 52 lectures • 01:01:00 total length •Marketing and the Firm: 00:01:00 •Marketing Orientation and Context: 00:01:00 •Creating Value and Competitive Advantage #1: 00:01:00 •Creating Value and Competitive Advantage #2: 00:01:00 •Marketing Definition: 00:01:00 •Marketing Exchange: 00:01:00 •Marketing Interactions #1: 00:01:00 •Marketing Interactions #2: 00:02:00 •BCG's Advantage Matrix Model: 00:01:00 •External Environment - Analysis #1: 00:01:00 •External Environment - Analysis #2: 00:01:00 •External Environment - Analysis #3: 00:01:00 •External Forces Facing Marketing: 00:01:00 •Demographic Shift: 00:01:00 •Demographic Changes: 00:02:00 •Stakeholder Mapping #1: 00:01:00 •Stakeholder Mapping #2: 00:01:00 •Microenvironments - Industry and Market: 00:01:00 •Difference between an Industry and a Sector: 00:02:00 •Common Mistakes #1: 00:02:00 •Common Mistakes #2: 00:01:00 •Market Analysis #1: 00:01:00 •Market Analysis #2: 00:01:00 •Internal Firm Analysis and Environment Analysis: 00:02:00 •Enterprise Value Chain Analysis #1: 00:01:00 •Enterprise Value Chain Analysis #2: 00:01:00 •Enterprise Value Chain Analysis #3: 00:01:00 •Porter's Value Chain: 00:01:00 •Elements in Porter's Value Chain #1: 00:01:00 •Elements in Porter's Value Chain #2: 00:01:00 •SWOT - Gap Analysis: 00:02:00 •TOWS and Building Conversion Strategies: 00:01:00 •Formulating a Marketing Plan - Building Components #1: 00:01:00 •Formulating a Marketing Plan - Building Components #2: 00:02:00 •Formulating a Marketing Plan - Building Components #3: 00:01:00 •Product Life Cycle and Building a Product Strategy: 00:01:00 •Segmentation and Targeting- Geography, Consumer Behaviour and Cultures: 00:01:00 •Positioning Your Market Offering: 00:01:00 •Pricing Your Product for the Market: 00:01:00 •Channels and Distribution: 00:01:00 •Promotion and Brand Advertising: 00:01:00 •Business Development and Customer Relationship Marketing (CRM): 00:01:00 •Hard-selling: 00:01:00 •Sales Funnel: 00:01:00 •Stages in the Sales Funnel: 00:02:00 •Action Planning, Roles and Responsibilities: 00:01:00 •Metrics and Measures: 00:02:00 •Marketing and Information Technology: 00:01:00 •Marketing Information (MIS) Systems: Sorting Data and Reporting: 00:02:00 •Marketing and Information Technology: 00:01:00 •The Marketing Profession and Building the Marketing Team: 00:01:00 •Assignment - Marketing Principles: 00:00:00

Maximising the team's sales capability is the key aim for any sales manager. When sales people struggle to hit their targets, it falls to the sales manager to provide support and help colleagues to find their way again. One of the most effective techniques for sales managers to improve and maintain sales performance is by providing live sales coaching. Sales coaching encourages sales people to find their own solutions and take responsibility for their own development. This course will help participants: Develop people to fulfil their sales potential Provide motivational feedback Identify strengths and weaknesses of their team members Understand personal learning styles Identify and adapt for different personality styles Prepare and conduct on-the-job observations Motivate sales people to greater performance 1 How is sales coaching different from sales training? What is coaching? Discover how coaching empowers sales people Learn the best time to use sales coaching Decide which people should be coached first Creating a development plan 2 Understanding learning, behavioural and communication styles Use practical tools to help you assess individual styles Tap into the essence and energy of the person you are developing Understand your own learning, behavioural and communication preferences Develop a strategy to adopt for each member of your team Discover what motivates you and your salespeople to perform Appreciate how this knowledge will improve your sales conversion 3 Using the GROW coaching model Learn the secrets of a successful coaching session Discover the importance of SMART objectives and instructions Understand and capture what coachees are currently doing right Develop their problem-solving and decision-making skills Help your colleagues crystalise their plans and actions Provide follow-up opportunities to embed the learning 4 Giving motivational feedback Understand why effective feedback is so powerful in sales Learn key models for motivational feedback Discover how to manage and structure more difficult conversations Understand the power of positive reinforcement Encourage sales people to coach and support colleagues 5 Putting it into practice Use realistic scenarios to provide opportunities for practice Discover what it feels like to be coached Receive immediate feedback on your coaching style Share common performance issues with fellow sales managers Create a personal development plan 6 Preparing on-the-job observations and joint visits Build a strategy for coaching and team development Prepare an observation template for effective coaching Learn the key elements of preparation for your next coaching session Agree common areas to focus on with coachees 7 Action planning Personal action plans