5974 Courses delivered Online

To drive actions and get decisions made, you need to be able to present effectively to customers, clients, senior managers or colleagues. The perfect presentation is a potent combination of content, design and delivery  You need to distill down complex concepts, large data sets, intricate processes and innovative ideas. You need to make the right design choices to ensure your slide decks communicate quickly (as well as looking great). And you need the confidence and storytelling techniques to lead your audience through the content.  This course is for anyone who regularly needs to create and deliver presentations for different stakeholders. It will cover how to plan, design and deliver brilliant presentations.  Sample learning content  Session 1: Planning a presentation  Assessing the needs and level of understanding of your audience. Frameworks for building a logical and compelling narrative. Emphasising key messages, while allowing for deep dives and questions. Session 2: Presenting data and processes Understand graphical perception and how people absorb visual information. Effective charts for different types of data stories. How to display processes, timelines and organisational structures. Session 3: Design tricks Using colours to add emphasis and meaning. Creating hierarchies of information to help your audience. Building templates and style guides. Session 4: Delivery techniques Perfecting your performance in-person or online. Dealing with difficult questions and hostile audiences. Refining the beginning, middle and end of your narrative. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial "We’ve now worked with Alan for almost 3 years, and during that time he has continued to deliver the highest quality training for our clients and delegates. Alan’s passionate delivery style has continued to deliver innovative training solutions to over 1500 delegates across the public, private and voluntary sector. Each of our courses with him has always delivered exceptional feedback and satisfaction levels." Joe Barlow | Head of Programme, Understanding ModernGov

The objective of fast track Level 6 Diploma in Tourism and Hospitality Management qualification (accredited by Othm) is to develop learners' management knowledge and skills within the tourism and hospitality industry. Learners will critically evaluate contemporary knowledge and theories and use these to propose solutions to complex management problems. Successful completion of Level 6 Diploma in Tourism and Hospitality Management qualification in fast track mode will equip learners with the specialist skills and knowledge they need to plan and manage their work areas, to make effective decisions, and to adapt effectively to the needs of a range of tourism and hospitality organisations. Level 6 Diploma in Tourism and Hospitality Management Key Highlights Program Duration: 6 Months (Regular mode also available) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option This fast track Level 6 Diploma in Tourism and Hospitality Management qualification will develop your management knowledge and skills within the tourism and hospitality industry. You will be able to critically evaluate contemporary knowledge and theories and use these to propose solutions to complex management problems. Upon successful completion of fast track Level 6 Diploma in Tourism and Hospitality Management programme, you will also become eligible to gain direct entry into relevant Master's degree programme. Mandatory units (Total Credits: 120) The OTHM Level 6 Diploma in Tourism and Hospitality Management consists of 6 mandatory units for a combined total of 120 credits Strategic Marketing (20 credits) Tourism Policy and Planning (20 credits) Organisational Behaviour and Performance (20 credits) Technology in the Tourism and Hospitality Industry (20 credits) Tourism and International Development (20 credits) Researching Tourism and Hospitality Management (20 credits) Who is this course for? Working Professionals, Level 5 / Year 2 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression A formal undergraduate qualification leading to award of degrees in future. Requirements Open Entry. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. For others, the learners should have relevant NQF / QCF / RQF Level 5 Diploma or equivalent recognised qualification. Please speak to the Admission Counsellors for waiver information. Career path Upon completion of your Level 6 Diploma in Tourism and Hospitality Management in fast track mode you become eligible to gain direct entry into relevant Master's degree programme Completion of your qualification will meet the University standard academic entry requirements.However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry

Our Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Business Management course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Business Management Bundle Course Course 01: Business Management Course 02: Level 7 Business Management Course Course 03: Level 5 Negotiation Skills Course Course 04: Level 5 Report Writing Course Course 05: Level 5 Diploma in Business Analysis Course 06: Level 4 Copywriting Course 07: Level 4 Time Management Course Course 08: Level 3 Business Administration Course 09: Level 2 Diploma in Business Administration Course 10: Workplace Stress Management Course 11: Communication Skills Course ***Other Benefits of this Bundle Course Free 11 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Business Management course] ***Business Management*** Detailed course curriculum of Business Management Module 01: An Overview of Business Management Understanding Business Management Understanding the Basics of Business Management Understanding the Features of Management Understanding the Aspects of Management Understanding Different Levels of Management Understanding the Functions of Management Understanding the General Principles of Management Module 02: Fundamental Concepts of Human Resource Management Understanding Human Resource Management Identify the Key Factors influencing Human Resources Understanding the Process of Recruiting and Interviewing Understanding the Process of Orientation and Onboarding How to Follow up with New Employees Maintaining Workplace Health and Safety Understanding Workplace Bullying, Harassment and Violence The Process of Disciplining Employees The Process of Dismissal Module 03: Fundamental Concepts of Customers Relationship Management Understanding Who are the Customers The Ways of Establishing Your Attitude The Ways of Identifying and Addressing Customer Needs Understanding In-person Customer Services The Ways of Giving Customer Services Over the Phone The Ways of Providing Electronic Customer Services Module 04: Fundamental Concepts of Performance Management Understanding Performance Management and How it Works Describe the Three-phase Process The Ways of Goal setting The Ways of Establishing a Performance Goal Describe 360-degree Feedbacks vs Traditional Performance Review What is Competency Assessment? Understanding Kolb's Learning Cycle The Ways of Creating a Performance Plan Module 05: Fundamental Concepts of Risk Management The Process of Identifying Hazards and Risks Understanding Everyone's Responsibility Understanding the General Office Safety and Reporting Understanding Business Impact Analysis Understanding Disaster Recovery Plan Describe the Summary of Risk Assessment ---------------- Assessment Method After completing each module of the Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Business Management The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Business Management There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Learn how to take your business vision, values and offering and put that into an actionable marketing plan geared for success (online event) Create Your Commercial Marketing Strategy Module 1: How To Ignite Your Vision, Values & Offering This exciting module introduces a revolutionary way to take your business vision and use that to begin to build a reliable and purpose driven marketing plan that will help you share your story, develop sales and stay up to date on market trends. We’ll take a deep dive into your WHY, exploring things like your offering, brand identity and core values. We then show you how to connect that knowledge and expertise to shape a plan that keeps you on track, offers ideas, and saves time. Big Button Benefits See what the marketing process looks like so it can power your business performance Start to create a marketing plan that enables your business vision to breathe Learn how to harness your knowledge & expertise in order to reach your goals Save time and money by staying connected to a plan built with shape and structure Get 6 months access to award winning technology that gives you an online way to manage tasks & stay aligned to purpose (worth £240) Add 2 CPD points to your portfolio Begin your journey with The Marketing Performance Framework(TM) Access further modules for just £49 per person per module Book your place today on this exciting and impactful course 😀 What Our Customers Say

About this Training Course This intermediate to advanced level 3 full-day training course has been designed to provide participants with a detailed and up-to-date overview of the fluid mechanic fundamentals and operating practice of pumps, compressors and gas and steam turbines. Upon the successful completion of this course, participants will have acquired the practical knowledge to enable them not only to choose the correct device for a particular application but also be in a position to resolve many commonly occurring operating problems. Troubleshooting is an important part of this course and will cover the important topics of Machinery Root Cause Failure Analysis (RCFA) together with Vibration Analysis. This course is ideal for those personnel in the oil, gas, petrochemical, chemical, power and other process industries who require a wider and deeper appreciation of pumps, compressors and turbines, including their design, performance and operation. The participants will be taken through an intensive primer of turbo-machinery principles, using the minimum of mathematics, and will learn how to solve the many and varied practical industrial problems that are encountered. The course makes use of an extensive collection of VIDEO material together with case studies and numerical exercises. Training Objectives Upon the successful completion of this course, each participant will be able to: Apply a comprehensive knowledge of pumps, compressors & turbines and troubleshoot rotating equipment in a professional manner Identify the different types of turbomachinery including basic design aspects and highlighted problem areas Minimise compressor work by understanding the processes involved and identifying their efficiency Understand the flow through turbomachines and the corresponding velocity triangles including torque and power calculations Analyse the different types of centrifugal machines including their design, installation, operation, maintenance, re-rate/retrofit, troubleshooting and control Recognise the various beneficial design aspects of turbomachines and understand the crucial process of cavitation Carry out proper methods of device installation, operation, maintenance and troubleshooting Understand and apply the powerful methods of Machinery Root Cause Failure Analysis Understand the various methods of vibration analysis applied to device diagnostics Target Audience This course provides an overview of all significant aspects and considerations of pumps, compressors and turbines for those who are involved in the design, selection, maintenance or troubleshooting of such equipment. This includes maintenance, reliability, integrity, engineering, production and operations managers, engineers and other technical staff. Course Level Intermediate Advanced Trainer Your expert course leader is a Senior Mechanical & Instrumentation Engineer (UK, B. Sc., M.Eng., Ph D) with over 45 years of industrial experience in Process Control & Instrumentation, Pumps, Compressors, Turbines and Control Valve Technology. He is currently a Senior Independent Consultant to various petrochemical industries in the UK, USA, Oman, Kuwait and KSA where he provides consultancy services on both the application and operational constraints of process equipment in the oil & gas industries. During his early career, he held key positions in Rolls Royce (UK) where he was involved in the design of turbine blading for jet engines, subject to pre-specified distributions of pressure. During this period and since, he has also been closely involved in various aspects of Turbomachinery, Thermodynamics and Fluid Mechanics where he has become a recognised authority in these areas. Later, he joined the academic staff of University of Liverpool in the UK as a Professor in Mechanical Engineering Courses. A substantial part of his work has been concerned with detailed aspects of Flowmetering - both of single & multiphase flows. He has supervised doctoral research students in this area in collaboration with various European flowmeter manufacturers. He joined Haward Technology Middle East in 2002 and was later appointed as European Manager (a post which has since lapsed) and has delivered over 150 training courses in Flowmeasurement (single- and multi-phase), Control, Heat Exchangers, Pumps, Turbines, Compressors, Valve and Valve Selection as well as other topics throughout the UK, USA, Oman and Kuwait. During the last two years, he has delivered courses with other training companies operating in the Far and Middle East. He has published about 150 papers in various Engineering Journals and International Conferences and has contributed to textbooks on the topics listed above. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 HR Management (Crisis Communication, Conflict & Stress Management) courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in HR Management (Crisis Communication, Conflict & Stress Management). Whether you're a student, recent graduate, or job seeker, our HR Management (Crisis Communication, Conflict & Stress Management) bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the HR Management (Crisis Communication, Conflict & Stress Management) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our HR Management (Crisis Communication, Conflict & Stress Management) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: HR Management : Crisis Communication QLS Course 02: Dealing with Conflict at Work QLS Course 03: Stress Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Conflict Resolution Course 02: Performance Management Course 03: Decision Making and Critical Thinking Course 04: Complete Communication Skills Master Class for Life Course 05: Psychology of Anxiety and Stress In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our HR Management (Crisis Communication, Conflict & Stress Management) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the HR Management (Crisis Communication, Conflict & Stress Management) Bundle: Master the foundational principles and techniques of HR Management (Crisis Communication, Conflict & Stress Management). Develop advanced proficiency in HR Management (Crisis Communication, Conflict & Stress Management) methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in HR Management (Crisis Communication, Conflict & Stress Management). Enhance your problem-solving and critical thinking abilities within the context of HR Management (Crisis Communication, Conflict & Stress Management). Cultivate strong communication and collaboration skills essential for success in HR Management (Crisis Communication, Conflict & Stress Management). The HR Management (Crisis Communication, Conflict & Stress Management) bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in HR Management (Crisis Communication, Conflict & Stress Management). With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the HR Management (Crisis Communication, Conflict & Stress Management) bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking to enhance their knowledge of crisis communication, conflict resolution, and stress management. Managers and supervisors who deal with conflicts and stress in the workplace. Individuals who want to improve their personal and professional skills. Career path HR Manager: £30,000 - £65,000 per year Conflict Resolution Specialist: £25,000 - £50,000 per year Performance Manager: £25,000 - £50,000 per year Communication Specialist: £20,000 - £45,000 per year Occupational Health and Safety Specialist: £20,000 - £55,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Exercise and diet are just the starts of reaching peak performance, however equipment, exercise types, body types, and how the exercises work plays an essential part in achieving peak performance. The key to reaching the peak performance is selecting the right equipment that includes (endurance, strength training, reduction of stress on joints), having a healthy diet and mindset to work toward your goals. Thus, in this course, we are going to talk to you about goals, strategies, mindset, qualities, equipment, exercises, diet, and more to assist you in seeing how you could accomplish your peak performance by pulling up your secrets to ace athlete performance. Course Highlights Athletic Training Diploma Online is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Athletic Training Diploma Online into 53 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 11 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Athletic Training Diploma Online Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Athletic Training Diploma Online is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Athletic Training Diploma Online is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01 Ace Athlete in how to be a Star FREE 00:30:00 Secrets in Acting out in Peak Performance FREE 00:30:00 Aces in Athlete Performance in How to 00:30:00 How Do I Get Started? 00:30:00 How can I build my plans? 00:15:00 Module 02 Acing out to be an Athlete at Peak Performance 00:30:00 Aerobics in How to be an Ace Athlete 00:30:00 Aspiring Athlete Secrets in how you can be an Ace Performer 01:00:00 Aspiring Athletics Reaching Peak Performance in How to Be an Ace Athlete 00:30:00 Aspiring in How to Be an Ace Athlete 00:30:00 Athlete in how to be an Ace Performer 00:30:00 Module 03 Athlete in How to Be an Ace 00:30:00 Athlete Secrets in How to Be an Ace 00:15:00 Balancing in how you can be an Ace Athlete 01:00:00 Benefits in Strength Training in how to you can be an Ace Athlete 01:00:00 Body Types in How to Be an Ace Athlete 01:00:00 Aspiring Athletes and their secrets in peak performance 00:30:00 Module 04 Dynamic Exercises in how to become an Ace Athlete 01:00:00 Exercising in How to Work Toward Peak Performance Ace Athlete 00:30:00 Goals in How to BE an Ace Athlete 00:30:00 Growing in How to be an Athlete Ace 00:30:00 Herbs in How to become an ace athlete 01:00:00 Hormonal Response in how you can become an Ace Athlete 01:00:00 Module 05 How to Ace Out in Athlete Performance 01:00:00 How to Be a Peak Performance and Ace Athlete 00:30:00 How to Be an Ace Aspiring Athlete 01:00:00 Strength training for the mind 01:00:00 How to Be an Ace Athlete Star in Peak Performance 01:00:00 How to Be an Ace Athlete Star 01:00:00 Module 06 How to become the Next Ace Athlete 00:30:00 Keeping Reality in Mind in How to become an Ace Athlete 00:30:00 Learning Tools in How to be an Ace Athlete 00:30:00 Making Plans in How to become an Ace Athlete 00:30:00 How to Become an Ace Athlete Secrets to Peak Performance 00:30:00 Peak Performance in How to Be an Ace Athlete 00:30:00 Module 07 Purpose in How to Become an Ace Athlete 00:30:00 Reaching the Peaks in How to become an Ace Athlete 00:30:00 Riding the Corners in How to Be an Ace Athlete 00:30:00 Secrets in How to Be an Ace Athlete 00:30:00 Secrets in how you can be an Ace Performance Athlete 01:00:00 Selecting Equipment in How to become an Ace Athlete 01:00:00 Module 08 Setting the Goals in How to become an Ace Athlete 00:30:00 Strength Training in how to you can be an Ace Athlete 00:30:00 Sustaining Life in how you can become an Ace Athlete 00:30:00 The Goals in how you can be an Ace Athlete 01:00:00 Tools in how you can be an Ace Athlete 00:30:00 Types of Exercises in how you can become an Ace Athlete 00:30:00 Module 09 What You Need to Know in How to be an Ace Athlete 01:00:00 What you should know in How to Be an Ace Athlete 01:00:00 Where is your Peak in How to be an Ace Athlete? 00:30:00 Working Hard in How to Be an Ace Athlete 00:30:00 Performers Reaching their Peak in Ace Athlete 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Athletic Training Diploma Online 00:20:00 Final Exam Final Exam- Athletic Training Diploma Online 00:20:00

Vendor Relationship Management: On-Demand A successful project is dependent upon the contribution of vendors. After the selection and procurement of a vendor has occurred, the project manager assumes the responsibility for managing the vendor relationship. Managing vendor performance and the vendor relationship can make or break a project. Through case scenarios and an interactive workshop approach, this program deals with the challenging task of delivering a successful project involving significant vendor contributions. What You Will Learn You'll learn how to: Determine stakeholder interests, impact on the project, and requirements Explain the process of planning for and preparing a contract Describe best practices for managing the quality of products and services Identify key techniques for managing vendor relationships Take proactive steps to ensure good working relationships with third parties Emphasize quality in the work performed by external resources Engage in requirements gathering and management Understand Agreements, Statements of Work, Letters of Intent and Contracts Develop an effective contract change control process Discuss the steps for closing a contract Getting Started Introductions Course structure Course goals and objectives Stakeholder Relationships Identifying stakeholders Planning stakeholder management Managing stakeholder engagement Controlling stakeholder engagement Event: Worksheet: What Are Your Issues with Stakeholders? Understanding the Procurement Process Planning procurement management Conducting procurements Controlling procurements Closing procurements Event - Discuss the project's outsourced scope and qualities of an ideal vendor and customize a set of criteria for this project including descriptions and weightings Requirements Gathering and Management Requirements gathering Requirements management Managing relationships Contract change control Change management Event - Small Group Activity: Identifying Gaps in the Requirements Process Agreements, Statements of Work, Letters of Intent and Contracts Contract controls Agreements Contracts Negotiations Closing the contract Contract termination Procurement Audits and Lessons Learned Event - Class Activity: Win-Win Negotiating Summary and Next Steps What did we learn, and how can we implement this in our work environments?

Based on our extensive work and experience with leaders, both in the private and public sectors, this ILM Level 5 Coaching and Mentoring programme has been designed to develop the capability of leaders to positively impact the performance of individuals and teams. We are experts at unlocking peak performance. Coaching and mentoring improves relationships, performance and engagement. This programme has been created to sharpen a leader's skills - enabling them to balance control, commitment and empowerment through productive conversations with individuals and teams. Scroll down to find out more about this ILM Level 5 qualification, or use the buttons below to jump straight to the scheduled course dates and prices. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 5 Qualification in Business Coaching and Mentoring is comprised of six modules, covering the following: Module OneIntroduction 1.1) Explore the myths 1.2) What is coaching and mentoring? 1.3) What is business coaching? 1.4) Thoughts and perceptions 1.5) 7 competencies of a coach 1.6) Definitions - Mentoring / Consulting / Coaching / Therapy / Counseling Module TwoModels and Practice 2.1) The Wheel of Life 2.2) Johari's Window 2.3) KASH - Knowledge, Attitude, Skills, Habits of an effective coach 2.4) STAR / GROW model 2.5) Effective use of Paradigm cards 2.6) Practice and feedback Module ThreeBuilding the Relationship 3.1) Self-management 3.2) How motivation works 3.3) Personality & behavioural traits 3.4) Rapport and trust Module FourCommunication and Practice 4.1) Non-verbal communication 4.2) Effective communication 4.3) Questioning through 2nd/3rd/4th level questioning 4.4) Building a bank of coaching questions 4.5) Practice and feedback Module FiveStructure 5.1) Introduction 5.2) The coaching cycle 5.3) How to give feedback 5.4) The COMET model 5.5) Executive coaching 5.6) Psychometrics 5.7) Closing the coaching session Module SixWell-Formed Outcomes 6.1) Challenge and focus steps 6.2) Coaching goals 6.3) Establishing the gap analysis 6.4) Using diagnostic tools 6.5) SMART objectives 6.6) Designing & planning focus steps 6.7) Gaining commitment 6.8) Practice and feedback Who is it for? Business coaching is the skill to have in today's rapidly changing business climate. People and team development through business coaching is fast, efficient and cost effective, and will get you measurable results. The ILM Level 5 Qualifications in Business Coaching and Mentoring are highly accessible and have been designed for all tiers of director, management and supervisory level, or indeed anyone involved in people development. With a business-relevant, tried-and-tested approach, we encourage participants to bring live business issues and case histories with them on the course. Accreditation Upon completion of this programme all attendees will receive the 'ILM Endorsed Programme in Business Coaching & Mentoring' certificate. Participants will also be eligible to receive ILM letters after their name; either AMInstLM (Affiliate/Associate Member Institute Leadership & Management) or MInstLM (Member Institute Leadership & Management). As with all ILM Accredited Programmes, participants will need to complete the post-programme activity in order to achieve their full 'ILM Level 5 Certificate in Coaching and Mentoring in Management' certificate. These elements have been designed in order to show to the Institute of Leadership and Management (ILM) that you are able to put the skills and techniques learned on the programme into practice. Full support and guidance is provided for completing these final elements. Required Activities Pre-Course We ask you to come prepared with issues which you are currently experiencing that you would be happy to discuss and be coached on. We also send out a short document containing questions and exercises which will help our coaches understand you better and work with you in order to receive the best training. Post-Course To achieve this ILM qualification, participants will have to complete the following post-course activities: 3 x work-based assignments need to be completed within 1 year from attendance and registration. Embedded in the assignments, the Certificate will require delegates to complete 18 hours of coaching or mentoring activity with 2-3 people. The Diploma will require delegates to complete 54 hours of coaching or mentoring with 4-9 people. Tutor guided learning will take on the format of book and video reviews with ongoing tutor guidance and support via phone, Skype or face-to-face. Optional: Self-initiated 2 x 45 min executive coaching sessions per delegate to offer a coaching best practice view. Course Material Each participant will be issued with a workbook to assist them both during and after the course, which will contain information, guidance and forms to assist with the coaching sessions. Participants will also complete a Paradigm psychometric report and receive a year's membership with the Institute of Leadership & Management (ILM). In-House & Classroom Courses Available Online We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. Scheduled Courses On-Demand Course - Self-paced The online course option includes a comprehensive course manual, book reviews, useful guides and personalised tutor support. You will also be able to upload assessments online and receive online feedback. Our online training option gives you 24/7 access to our learning platform for the duration of your course. The programme elements and assignments can be completed as quickly as you like, with the only time limit being that the final assignment has to be submitted to ILM within 12 months of your registration on the programme. Diploma: £1,195 + vat | Certificate: £895 + vat Dickson Training Ltd Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.

  In this training course, you will be acquainted with the various aspects of a QMS based on ISO 9001, such as the role of top management, risks and opportunities, quality policy, processes that shape product and service provision activities, requirements for performance evaluation, and the importance of continual improvement. After completing this course, you can sit for the exam and gain the "Certified ISO 9001 Foundation" credential. In holding this credential, you demonstrate that you have a general knowledge of ISO 9001 requirements for a QMS and enables you to be part of QMS implementation projects. About This Course   Learning objectives   Upon successful completion of this training course, the participants will be able to: Describe the quality management concepts, principles, and definitions Explain the main ISO 9001 requirements for a quality management system Identify potential actions and approaches that organizations can use to achieve conformity to ISO 9001   Educational approach   The training course is participant centered and contains: Lecture sessions are illustrated with graphics, examples, and discussions  Interactions between participants by means of questions and suggestions Quizzes with similar structure to the exam Accreditation Prerequisites   There are no prerequisites to participate in this training course.   What's Included?   Certificate and examination fees are included in the price of the training course. Over 200 pages of instructional materials containing explanations, guidance, and practical examples. An attestation of course completion worth 14 CPD (Continuing Professional Development) credits will be issued. In case of exam failure, you can retake the exam within 12 months for free. Who Should Attend?   The ISO 9001 Foundations training course is intended for: Managers and consultants seeking knowledge about the basic concepts of quality management Professionals wishing to get acquainted with ISO 9001 requirements for a QMS Personnel responsible for maintaining and improving the quality of products and services of their organization Individuals wishing to pursue a career in quality management Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 40 question, multiple choice type exam on Day 2 of the course. The overall passing score is 70%, to be achieved within the 60 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success.   Provided by   This course is Accredited by NACS and Administered by the IECB