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Unlock the essentials of EYFS Teaching – Early Years Foundation Stage. Explore innovative approaches, best practices, and tools to nurture young learners' development in early childhood education. Enroll now to empower yourself with the skills needed to create engaging and supportive learning environments for preschool-aged children.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Level 5 Report Writing online This Level 5 Report Writing course will help you learn from the ground up and advance to a higher level of professionalism. As you may know, organizational Business Report Writing abilities are vital because they help develop trust and professionalism. So, if you want to improve your communication and report writing skills, this course is perfect for you. The Level 5 Report Writing course is structured into modules and submodules to make it easier for the learner to grasp the concept, beginning with essential information and progressing to the most advanced level. Thecourse covers both the academic and practical components of all aspects of Business Writing Skills Management. This comprehensive Level 5 Report Writing course is the perfect way to kickstart your career in the field. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Learning Outcomes After completing the Level 5 Report Writing course, you will be able to: Describe the fundamentals of Business Report Writing. Prepare, write and edit reports. Collect and handle information. Improve the presentation of the report. Develop research skills. Develop creativity and innovation. Develop critical thinking skills. Communicate effectively in the workplace. Why Choose Level 5 Report Writing Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Level 5 Report Writing Bundle Courses Course 01: Level 5 Report Writing Course Course 02: Level 7 Diploma in Facilities Management Course Other Benefits of this Level 5 Report Writing Course 2 PDF Certificate FREE Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 5 Report Writing course ] Level 5 Report Writing Course Curriculum of Level 5 Report Writing Module 1: Introduction to Report Writing What is Report Writing? Types of Report Writing The Key Elements of a Report Writing The Keys to Writing a Good Report Characteristics of a Good Report Module 2: The Basics of Business Report Writing What is Business Report Writing? The Purpose of Business Report The Importance of the Business Report Steps of Business Report Writing Characteristics of Business Report What are the Four C's of Writing Module 3: The Practical Side of Report Writing (Part-1): Preparation & Planning Setting Your Objective Assessing Your Readership Deciding what Information You Will Need Preparing Your Skeletal Framework Testing and Revisiting Your Skeletal Framework Module 4: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Locating Sources of Relevant Information Obtaining the Information Sorting and Grouping Your Findings Evaluating Your Findings Prioritising Your Findings Checking Your Findings Module 5: The Practical Side of Report Writing (Part-3): Writing and Revising Report Pre-Writing Drafting the Main Body and Appendix Reviewing the Main body and Appendixes Drafting the Conclusions, Recommendations, Introduction and Summary Checking and Amending the Report Issuing the Report Module 6: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Report Style Achieving a Good Style Choosing Your Words Carefully Principles for Effective Report Writing Module 7: The Creative Side of Report Writing (Part -2): Improving The Presentation of Your Report Word Processing and Desktop Publishing Layout and Design Typography Illustrations Colour Paper, Cover, Binding and Indexing Module 8: Developing Research Skills Why are Research Skills Important? Different Types of Research Skills Reading and Note-Taking Techniques Module 9: Developing Creativity & Innovation Creativity and Innovation Individual Creativity Creative Thinking Methods Decision Making Module 10: Develop Critical Thinking Skills Defining Critical Thinking Characteristics of a Critical Thinker Common Critical Thinking Styles/Skill Module 11: Interpersonal Skill Development What are Communication Skills? How to Improve Your Communication Skills? Communicating Effectively in the Workplace Assessment Method of Level 5 Report Writing After completing each module of the Level 5 Report Writing Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Level 5 Report Writing After completing the MCQ/Assignment assessment for this Level 5 Report Writing course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5 Report Writing Business owners, managers, entrepreneurs Entrepreneurs planning to start their own business People seeking to expand their career opportunities Office workers at all levels Team Leaders and supervisors Requirements Level 5 Report Writing Students who intend to enrol in this Level 5 Report Writing course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Level 5 Report Writing Certificates Certificate of completion Digital certificate - Included

Take our part-time online “Conversion Course into Pharmaceutical Manufacturing“ NO Previous Industry Experience or Science Qualifications Required

Duration 2 Days 12 CPD hours This course is intended for The ProxySG 6.6 Basic Administration course is intended for students who wish to master the fundamentals of the ProxySG. It is designed for students who have not taken any previous training courses about the ProxySG. Overview Describe the major Secure Web Gateway functions of the ProxySG.License and configure a ProxySG.Deploy a ProxySG in either explicit or transparent mode.Use the Visual Policy Manager to write policies to manage web filtering, authentication, and SSL traffic management.Use ProxySG access logs to generate reports. The ProxySG 6.6 Basic Administration course is an introduction to deployment options and management of the individual key features offered using the ProxySG 6.6 solution. Introduction to the Symantec ProxySG Secure Web Gateway Describe the functions of a proxy server Differentiate proxy servers from firewalls Describe the key features and benefits of the ProxySG List the various ProxySG models Access online Symantec community resources ProxySG Security Deployment Options Describe the three network deployment methods Describe the three possible roles of the ProxySG ProxySG Management Console Describe the relationship between the Management Console and the ProxySG CLI Describe the primary function of the major areas of the Management Console Use the Management Console to access on-box help and Symantec product documentation Traffic Interception Using Proxy Services Understand the functions of proxy services, listeners, and proxy types Describe the three most common proxy services Explain how the intercept and bypass settings affect what happens to network traffic passing through the ProxySG Explain the function of common global proxy service settings Hypertext Transfer Protocol Understand how a connection is initiated over the transport layer Identify the components of an HTTP URL Explain the two types of HTTP messages: request and response Identify common response codes Introduction to the Visual Policy Manager Describe the relationship among the VPM, CPL, and the Management Console Describe the default processing order for policy layers and rules Describe triggers and actions that can be used in writing policy Identify the types of objects that the VPM supports Describe some of the best practices to be followed when using the VPM to create policy Filtering Web Content Describe the main concepts of web filtering Describe the primary category databases Describe the category types available to policy Describe how WebFilter and WebPulse work together Using Threat Intelligence to Defend the Network Understand Intelligence Services as provided by the Global Intelligence Network Understand Geolocation and Threat Risk Levels and how they can be used in policy Ensuring Safe Downloads Describe how malware can be transmitted via HTTP Explain the methods, advantages, and disadvantages of file type detection Describe some of the considerations in deciding what content to block as possible malware sources Notifying User of Internet Usage Policies Explain the function and various components of built-in and custom exception pages Describe the function of Notify User objects Identify the types of pages that can be sent to users by using Notify User objects Describe splash pages and coaching pages using Notify User objects in the VPM Access Logging on the ProxySG Describe, at a high level, how the ProxySG performs access logging Describe the components of a ProxySG access log facility Identify default log facilities and log formats Describe common use cases for periodic and continuous uploading of access logs

This Construction Management is our highest-level course, designed for passionate candidates about climbing the corporate ladder to top-level leadership positions. This course is a must-take for those looking for a job in Construction Management. This course will give you a comprehensive but easy-to-understand overview of the new construction industry. It will help you hone your practical skills, gain experience, and strengthen your faith in order for you to become a competent and capable Construction Management leader. Successful construction managers devote their careers to improving the working and living environments for everyone. In terms of job satisfaction and fulfilment, there is no comparison. Capable construction managers are in high demand all over the world. As a result, for qualified candidates, it can be one of the most lucrative careers. This Construction Management Level 7 course is mandatory if you are considering a career in Construction Management. It is the ultimate course for construction professionals seeking an industry-recognized qualification, designed by industry experts. Learning Outcomes After completing this course you will be able to: Describe the importance and features of construction management. Describe how to use methods like project life cycle management, site audit, and cost management. Plan, procure, purchase, and manage material and equipment. Take a broad look at human resource management and on-site interactions. Describe risk and value management, as well as health and wellness. Why Choose Construction Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. *****Course Included***** Main Course: Level 7 Construction Management **Free Courses** Course 01: Property Management Course 02: Working in Confined Spaces Course 03: Level 5 Health and Safety at Work Course 04: Fire Safety Level 2 Course 05: Property Development Diploma ***Others*** Free 6 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Level 7 Construction Management*** Course Curriculum Module 1: Introduction to Construction Management Importance of Construction Management Traits of the Construction Industry Multiplicity of Agencies Function of the Construction Supervisor Module 2: Arrangement of Construction Projects What is the Project Life Cycle? Describe Project Phases and Processes Describe Executing and Control Phase Define Investment Appraisal Explain Project Statutory Clearance What is Project Scope? Describe Planning Processes Module 3: Work Breakdown Structure Explained What is Work Breakdown Structure? Work Breakdown Structure and Its Purpose How to a Work Breakdown Structure Module 4: The Process of Estimation and Resources Allocation for a Project The Process of Estimation and Resources Allocation for a Project Construction Management - Tips and Techniques for Estimation Ways of Increasing Estimation Accuracy How to Identify Task Dependencies Module 5: Planning Project Effectively Different Types of Network Diagrams Explain Critical Path Method Explain PERT vs. CPM Module 6: Project Risk Management Describe Uncertainty and Risk Management Planning for Risk Management How to Monitor and Control Risk Module 7: Estimating Cost An Estimate of a Construction Project Estimation During Feasibility Studies Estimating for Planning and Scheduling Estimation for Variations Module 8: Initial Site Investigation and Assessment Different Types of Buildings Describe Zoning and Other Factors Explain Environmental Impact Study (EIS) The Ways of Construction at Rock Sites Define Engineering Geology Explain Flood Plains and Flood Protection Module 9: Site Organisation How to Access to Site and Site Roads Different Types of Construction How to Store Various Construction Materials Lime Describe Structural and Reinforce Steel What are the Roofing Materials? Describe Boards Module 10: Planning for Construction Equipment How to Select Equipment Describe Equipment Productivity Describe Product Features and Attachments Benefits of Purchasing Equipment Module 11: Managing Construction Equipment Organizing Equipment Management Describe Spare Parts Inventory Describe Availability of Spare Parts Define Inventory Management What is Stock Planning? Describe Field Repairs and Maintenance Facilities Explain Data Bank Module 12: Managing Construction Materials Describe Material Planning and Control Factors Resisting Material Management Describe Quality Specification Describe Material Handling and Equipment Module 13: Human Resources Management (HRM) Roles and Functions of HRM Purposes of Manpower Mapping at Construction Sites Approaches of Manpower Mapping Module 14: Building Better Teams How to Define, Evaluate and Manage Teams Required Stages of Team Development Module 15: Managing Conflict Describe Conflicts and Its Types What are the Stages of Conflict? 5 Conflict Management Strategies How Communication Helps in Conflict Resolution Module 16: Managing Anger and Violence in the Workplace Describe Workplace Violence How Communication Skills Helps in Managing Anger How to Develop a Policy and Programme for Preventing Workplace Violence Module 17: Storage Management Different Elements of Purchasing Describe Materials Purchasing System Explain Stores Systems and Procedures Module 18: Purchasing and Vendor Management Describe Vendor Management The Ways of Vendor Registration and Development The Process of Vendor Rating The Purposes of Vendor Rating Module 19: Quality Control for Construction Works Describe Quality Control What are the Advantages of Quality Control? Describe Contractor Quality Control What are the Incentives and Penalties? Module 20: Legal Features of Contracting Explain Competitive Bid Contracts Describe Combined Lump Sum and Unit Price Contracts Understanding Insurance Contracts and Claims Assessment Method After completing each module of the Level 7 Construction Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is recommended for anyone looking for work in the construction industry. People who work in construction management-related fields and want to expand their experience and skills will benefit from this course. It should be viewed as a way for recent graduates and job seekers to improve their resumes. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Our exceedingly popular Hospitality Management Course will quickly teach you all the skills needed to oversee and control the administrative tasks of any leisure facility or corporate event. The wide range of managerial abilities necessary to excel as a Hospitality Manager will be delivered to you in one complete package. This expertly written guide will boost your career in Hospitality and allow you to become a valued asset in this sector. You will be presented with a detailed overview of the hotel industry and tutored in the art of recruiting and developing a specialised Hospitality team. All aspects of industry expectations are then taught to you, including; catering, housekeeping, travel, and finance. This complete learning package will provide everything you need as a manager to supply outstanding customer service that will be respected and admired in the business. The Hospitality Management Course provides a wealth of knowledge and recommendations for all levels of learners and enables their career progression in the Hospitality sector. Whether you run a small hotel or organise large corporate events, each online module will add extensive abilities to your resume. The interactive exercises and assessments will affirm your potential and raise your confidence in becoming an accomplished Hospitality Manager. Why choose this Hospitality Management Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional charge of 9.99 and PDF Certificate at 4.99. Who is this course for? This course is aimed at those individuals who work in hotel and leisure industries or organise large hospitality events regularly. It will prove equally useful to departmental leaders or small business owners. Career path The training offered by the Hospitality Management Course will be of great use to those working in hotels or other leisure facilities. As such, it will significantly enhance the careers or roles of: Hospitality Managers Hotel Managers Event Managers Accommodation Managers Catering Manager Conference Centre Manager Course Content Module 1: Introduction to Hospitality Management Introduction to Hospitality & Catering 00:21:00 Module 2: An Overview of Hotel Industry An Overview of the Hotel Industry 00:15:00 Module 3: The Process of Selection and Recruitment in Hospitality Industry The Process of Selection And Recruitment in Hospitality Industry 00:18:00 Module 4: The Process of Development and Training in Hospitality Industry The Process of Development and Training in the Hospitality Industry 00:21:00 Module 5: Management of Front Office Operations Management of Front Office Operations 00:16:00 Module 6: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:24:00 Module 7: Management of Food and Beverage Operations Management of Food and Beverages Operations 00:17:00 Module 8: Management of Service Quality in Hospitality Industry Management of Service Quality in the Hospitality Industry 00:17:00 Module 9: Marketing in Travel and Tourism Business Marketing in Travel and Tourism Business 00:21:00 Module 10: Accounting in Hospitality Industry Accounting in Hospitality 00:23:00 Module 11: Customer Satisfaction Customer Satisfaction 00:20:00 Module 12: E-Hospitality and Technology E-Hospitality and Technology 00:19:00 Mock Exam Mock Exam - Hospitality Management 00:20:00 Final Exam Final Exam - Hospitality Management 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Techniques course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose this Techniques Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Techniques Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ******Courses are included in this Negotiation Techniques Course: Course 01: Level 5 Diploma in Business Analysis Course 02: Level 7 Diploma in Facilities Management Course ******Others included in this course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Techniques Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills Assessment Method After completing each module of the Negotiation Techniques, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Techniques course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Techniques could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Negotiation Techniques course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

This Digital Functional Skills Level 1 Course will set you up with the relevant digital skills and knowledge and provide you with a competitive advantage in your career, making you stand out from all other applicants and employees. Course Highlights Course Type: Self-Paced Online Learning Accreditation: NCFE Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Assessment: Externally Graded and Verified | Center-Based Online or Online Remote Exam Guided Learning: 55 hours Access: 1 Year Access Certificate: Certificate upon completion of the official exam (hard copy) Tutor Support: Paid Tutor Support Customer Support: 24/7 live chat available Digital Functional Skills Level 1 - Online Course This Digital Functional Skills Level 1 Course is governed by Ofqual, and accredited by NCFE, making it a nationally recognised credential that will improve your CV while helping you stand out from the rest of the applicants.  Subject content of this course is based on the National Standards for Digital Functional Skills to increase comparability across awarding organisations. This course will increase your confidence and fluency in using digital tools and help you develop a positive attitude towards them. The course will introduce you to new areas of life and work that you might encounter in the future, providing you with the knowledge and skills to complete tasks and activities. Upon successful completion of this course, you will be equipped with the necessary digital skills to function independently, effectively, and with confidence in everyday life, professional, and academic settings. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body On Screen Exam in Centre Remote Online Exam – From Home Results NCFE Book within 24 Hours Book within 2 working days Get results in only 7 days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information. The new assessment and result dates by NCFE is: (Only applicable if you are attending the exam in between the following assessment date). Delivery mode: On-screen and RI Assessment date to and from: 23/09/2024 – 1/11/2024 Results release: 8/11/2024 (Note that this only applies to the mentioned exam type and if you book the exam during the dates mentioned above. Also, this will not affect the schedule of the other exam types and results.) How This Course will work for you? Initial Assessment: Determines levels Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Develop underpinning knowledge and fill skill gaps identified Progress Check: Assesses progress at the end of the module You will get useful resources that are designed to improve your essential skills, knowledge and understanding of the digital knowledge required to pass the assessments.  Our online learning portal is fully compatible with desktop, tablet and mobile devices and can be accessed from anywhere. Aims & Outcomes This course will enable you to: Increase your confidence and fluency in the use of digital Gain knowledge and skills, and develop a positive attitude towards the use of digital skills; Demonstrate knowledge and skills by applying these to complete tasks and activities; Introduce you to areas of life and work which may be new or unfamiliar, and tasks and activities that they may encounter in future; Develop an appreciation of the importance of digital skills in the workplace and in life generally; Provide a basis for further study, work and life. Why is this course right for you? This course can be taken by: Anyone willing to enhance their practical digital functional skills Anyone looking to meet the entry requirement of your desired university Anyone looking to secure an apprenticeship Anyone looking to improve their job outlook with an added expertise Entry Requirements Students or professionals of any age group hailing from any academic background can take this Digital Functional Skills Level 1 Course to acquire practical skills in ICT; no prior knowledge, skills or qualifications are required to enrol.  About Official Exam, Assessment Students are required to undergo an initial assessment to determine the level and a diagnostic assessment to identify skill gaps and produce an individual learning plan. These interactive assessment sessions measure the knowledge you are absorbing and evaluate your potential to demonstrate these digital skills practically. You can also keep track of your score and progress at the end of the module. Towards the end of the Digital Functional Skills Level 1 Course, you will be required to undergo an onscreen/online exam that is externally set and graded. You can take the online exam at the designated exam center or remotely. Some assessment components for the skills and knowledge to be evaluated under the Content Document must be conducted online and on screens utilising digital devices. The assessments will be pass/fail in line with the other Functional Skills qualifications. Progression Opportunities in this Acquiring certified NCFE Digital Functional Skills qualifications at Level 1 will open your doors to the following career path:  BTEC Level 2 or 3 Qualifications for IT Users (ITQ) Level 2 Qualifications in Digital Applications for IT Users DIDA You can apply to your desired university You can access a wide range of career opportunities Course Curriculum 1. Using Devices and Handling Information • Device refers to examples such as desktop, laptop, mobile devices, and smart devices. An appropriate file naming convention refers to naming files in a way that describes or indicates the content or the use of the file, or includes the date and/or time information. • Limitations on file sizes when using some services refers to email attachments and file size upload limits. • Online resources refers to examples such as online tutorials, FAQs or help facilities. 2. Creating and Editing • Using appropriate layout conventions refers to adopting common conventions, such as text, tables, images and charts, for specific purposes, such as a formal report for managers, an advertisement for consumers or a presentation for colleagues. • An appropriate tool for editing refers to a desktop application or an application on a touchscreen device. • Simple formulae refers to up to two mathematical operators. Sorting numeric data refers to one criterion. Filtering data refers to one criterion. • An appropriate type of chart refers to bar/column charts, pie charts and line graphs. 3. Communicating • Using email or online messages for a range of contexts and audiences refers to common work or real-life scenarios, such as to colleagues at work, the general public, or users of a social media platform. 4. Transacting • Online services refers to examples such as shopping, banking, utilities, government services or media services. • Uploading documents or images refers to locating a file and understanding that file sizes may need to be reduced before submitting. 5. Being safe and responsible online • In understanding key rights under data protection laws, it is not necessary to understand issues of data protection compliance relating to organisations. • Health risks resulting from using devices and the internet refers to physical and/or psychological. Minimising these refers to examples such as taking regular breaks, using a wrist rest with a mouse, limiting screen time, avoiding screen time close to bedtime or reporting cyberbullying. Recognised Accreditation This Course is Accredited by NCFE and Regulated by OFQUAL This Course is accredited by NCFE and regulated by Ofqual which is a nationally recognised qualification that will add value to your CV. It is an approved subject by Department for Education (DfE) that provides a foundation for progression to employment and further technical education. Certificate of Achievement Upon successful passing of the official exam, you will be awarded an Ofqual regulated nationally recognised NCFE Digital Functional Skills qualification at Level 1.  FAQs When will I be able to access the course? You will be able to access the course as soon as you enroll. The course materials and resources will be available to you online 24/7, allowing you to study at your own pace and convenience. Are there any prerequisites or eligibility criteria for taking the course? There are no prerequisites or eligibility criteria for taking this course. This certification is open to anyone who wants to enhance their digital skills and knowledge. When will I be able to access the course? You will be able to access the course as soon as you enroll. The course materials and resources will be available to you online 24/7, allowing you to study at your own pace and convenience. Is there any age limit for enrollment in this course? There is no age limit for enrollment in this course. Learners of all ages are welcome to join and benefit from the course materials and resources provided. What is the difference between NCFE and Edexcel? NCFE and Edexcel are both awarding bodies that provide qualifications, but there are some differences between them. NCFE is a national awarding organization in the UK, while Edexcel is a subsidiary of Pearson, a multinational education company. Additionally, NCFE focuses on vocational qualifications and skills-based learning, while Edexcel offers a wider range of academic and vocational qualifications. Can I access this course material offline, or do I need a continuous internet connection? To access the course material, you need internet access, and you won't be able to access it offline. If I encounter any technical issues, what kind of support is available? We have a very supportive and friendly customer support team, available for you to ask for any help or assistance with any technical issues you may encounter. They can be reached through email or phone, and will promptly address any concerns you have to ensure a smooth learning experience. Do I need to have any special software to access this course? No, you do not need any special software to access this course. All you need is a device with internet access and a web browser. The course materials are accessible online, making it convenient for you to learn from anywhere at any time. Do I need to visit the exam center for the exam, or can I give it from home? You can take the online exam at the designated exam center or remotely. What is the difference between DFSQ and Essential Digital Skills Qualifications (EDSQ)? The DFSQ qualification focuses specifically on digital skills for work, while the EDSQ qualification covers only the essential digital skills for everyday life. The Guided learning hours for DFSQ are 55 hours, and those for EDSQ are 50 hours. What Will I Learn in the Digital Functional Skills Level 1 course? In the Digital Functional Skills Level 1 course, you will gain a comprehensive understanding of using digital devices, navigating online platforms, and conducting tasks on the internet. Additionally, you will develop knowledge and understanding of online safety and security measures to protect personal information.

Phlebotomy and venipuncture is a rewarding career in healthcare with good job prospects. The average salary for a phlebotomist in the UK is £23,650 per year, and the job outlook is expected to grow by 17% by 2030. Phlebotomists can work in a variety of settings, including hospitals, clinics, and blood donation centres. They are responsible for collecting blood samples for diagnostic tests, so it is a job that requires attention to detail and compassion for patients. If you are looking for a rewarding career in healthcare, phlebotomy and venipuncture is a great option. With the right skillsets, you can take your first step towards a stable and well-paying job in this growing field. Our Phlebotomy & Venipuncture course starts with the basics of Phlebotomy & Venipuncture and gradually progresses towards advanced topics. Therefore, each lesson of this Phlebotomy & Venipuncture course is intuitive and easy to understand. 6 CPD Accredited Courses Are: Course 01: Phlebotomy Course 02: Venepuncture Level 3 Course 03: Sterile Compounding Preparations Course 04: Control and Administration of Medicines Course 05: Pharmacy Technician & Assistant Course 06: Infection Control & Precautions Why would you choose the Phlebotomy & Venipuncture course: Lifetime access to Phlebotomy & Venipuncture course materials Full tutor support is available from Monday to Friday with the Phlebotomy & Venipuncture course Learn Phlebotomy & Venipuncture skills at your own pace from the comfort of your home Gain a complete understanding of the Phlebotomy & Venipuncture course Accessible, informative Phlebotomy & Venipuncture learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Phlebotomy & Venipuncture Study Phlebotomy & Venipuncture in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Phlebotomy & Venipuncture course Course 01: Phlebotomy: This course provides comprehensive training in Phlebotomy, covering venepuncture techniques, anatomy, pre- and post-procedure protocols, and blood donation procedures. Curriculum Breakdown Module 01: Venepuncture: A Method of Phlebotomy Module 02: Anatomy and Physiology Module 03: Before Venepuncture Module 04: During Venepuncture Module 05: After Venepuncture Module 06: Venepuncture for Blood Donation Module 07: Glossary Module 08: Appendix of phlebotomy Course 02: Venepuncture Level 3: Advance your Phlebotomy skills with in-depth knowledge of blood circulation, phlebotomy equipment, routine and special blood collection procedures, and infection control. Curriculum Breakdown Module 01: Blood Circulation, Function, and Composition Module 02: Phlebotomy Equipment Module 03: Routine Venipuncture Module 04: Venipuncture Complications and Pre-Examination Variables Module 05: Special Blood Collection Procedure Module 06: Infection Control and Risk Management Course 03: Sterile Compounding Preparations: Master the principles of Phlebotomy in sterile compounding, including precautions, laminar airflow hood usage, and pharmaceutical demonstrations. Curriculum Breakdown Module 01: Introduction Module 02: Universal Precautions Module 03: The Laminar Air Flow Hood (LAF) 3 lectures Module 04: Sterile Compounding Pharmaceuticals Demonstrations Module 05: Compounding Pharmacy Math Module 06: BONUS Module 07: REVIEW OF THE STERILE COMPOUNDING PROCESS Course 04: Control and Administration of Medicines: Learn Phlebotomy essentials for effective medicine management, prescribing, and optimizing medication use. Curriculum Breakdown Module 01: Medicine Management Fundamentals Module 02: Importance of Medicine Management Module 03: Prescribing Medication Effectively Module 04: Common Problems - Pharmacological Management Module 05: Common Medicines to Use Module 06: Palliative Care Module 07: The Four Principles of Medicine Optimisation Module 08: Managing Medication in Residential Aged Care Facilities Module 09: Law and Legislation Course 05: Pharmacy Technician & Assistant: Develop skills in Phlebotomy, patient counselling, and safe dispensing practices for pharmacy technicians and assistants. Curriculum Breakdown Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician Module 2: Job Role of Pharmacy Technicians Module 3: Pharmacy Assistant Patient Counselling Guide Module 4: Communication in Pharmacy Settings Module 5: The Pharmacy Team and Practices Module 6: Prescription and Dispensing in Pharmacies Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 8: Inventory Control and Management in Pharmacies Module 9: Standard Operating Procedures (SOPs) Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology Course 06: Infection Control & Precautions: Understand Phlebotomy's role in infection prevention, control policies, and immunization strategies in healthcare settings. Curriculum Breakdown Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection Module 03: Immunization Module 04: Infections Spread by Food and Water Module 05: Infections Spread by Animals and Insects and Less Common Infections Found in the UK Module 06: Infections & Diseases Spread by Person-to-Person Contact Module 07: Infections Spread by Sexual Contact Module 08: Infections Spread by Blood and Body Fluids CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Phlebotomy & Venipuncture course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Phlebotomy & Venipuncture. It is also great for professionals who are already working in Phlebotomy & Venipuncture and want to get promoted at work. Requirements To enrol in this Phlebotomy & Venipuncture course, all you need is a basic understanding of the English Language and an internet connection. Career path The Phlebotomy & Venipuncture course will enhance your knowledge and improve your confidence. Phlebotomy Technician Medical Laboratory Assistant Clinical Support Worker Healthcare Assistant Phlebotomy Supervisor/Team Lead Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificate