QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
24 Hour Flash Deal **25-in-1 SEO Specialist Diploma Mega Bundle** SEO Specialist Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the SEO Specialist Diploma package online with Studyhub through our online learning platform. The SEO Specialist Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This SEO Specialist Diploma course provides complete 360-degree training on SEO Specialist Diploma. You'll get not one, not two, not three, but twenty-five SEO Specialist Diploma courses included in this course. 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It has been designed by our SEO Specialist Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The SEO Specialist Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This SEO Specialist Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This SEO Specialist Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into SEO Specialist Diploma Elementary modules, allowing our students to grasp each lesson quickly. The SEO Specialist Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive SEO Specialist Diploma bundle, you really hit the jackpot. Here's what you get: Step by step SEO Specialist Diploma lessons One to one assistance from SEO Specialist Diplomaprofessionals if you need it Innovative exams to test your knowledge after the SEO Specialist Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five SEO Specialist Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your SEO Specialist Diploma certificate and transcript on the next working day Easily learn the SEO Specialist Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This SEO Specialist Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in SEO Specialist Diploma Requirements To participate in this SEO Specialist Diploma course, all you need is - A smart device A secure internet connection And a keen interest in SEO Specialist Diploma Career path You will be able to kickstart your SEO Specialist Diploma career because this course includes various courses as a bonus. This SEO Specialist Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore SEO Specialist Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
24 Hour Flash Deal **25-in-1 Ecommerce Advanced Diploma Mega Bundle** Ecommerce Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Ecommerce Advanced Diploma package online with Studyhub through our online learning platform. The Ecommerce Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Ecommerce Advanced Diploma course provides complete 360-degree training on Ecommerce Advanced Diploma. You'll get not one, not two, not three, but twenty-five Ecommerce Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Ecommerce Advanced Diploma courses are yours for as long as you want them once you enrol in this course This Ecommerce Advanced Diploma Bundle consists the following career oriented courses: Course 01: Ecommerce Management, Branding & Marketing Course 02: Ecommerce Sales with Ebay Course 03: E-Commerce: Complete Guide to Income Mastery Course 04: Build an Amazon Affiliate E-Commerce Store from Scratch Course 05: Retail Management Course 06: Learn to Drive Traffic into Sales through Digital Marketing Course 07: Customer Relationship Management Course 08: Data Analysis & Forecasting Course 09: Make a Wordpress WooCommerce Amazon Affiliate Store Course 10: Social Media Marketing Course Course 11: SEO - Search Engine Optimisation Course 12: Advanced Diploma in User Experience UI/UX Design Course 13: Fundamentals of Warehousing and Storage: Optimising Inventory Control Course 14: Network Security and Risk Management Course 15: GDPR, Data Protection and Cyber Security Course Course 16: Logistic Management Course 17: Supply Chain Management Course 18: Digital Product Management Course 19: Email Marketing Course Course 20: Content Marketing Certification Course Course 21: Project Management Course 22: Telephone Customer Service Training Course 23: Make Business Plans: Forecasting and Budgeting Course 24: Professional Crisis Management Certificate Course 25: Increase Your Sales Through a Profitable Pricing Strategy The Ecommerce Advanced Diploma course has been prepared by focusing largely on Ecommerce Advanced Diploma career readiness. It has been designed by our Ecommerce Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Ecommerce Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Ecommerce Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Ecommerce Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Ecommerce Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Ecommerce Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Ecommerce Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Ecommerce Advanced Diploma lessons One to one assistance from Ecommerce Advanced Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Ecommerce Advanced Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Ecommerce Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Ecommerce Advanced Diploma certificate and transcript on the next working day Easily learn the Ecommerce Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Ecommerce Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Ecommerce Advanced Diploma Requirements To participate in this Ecommerce Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Ecommerce Advanced Diploma Career path You will be able to kickstart your Ecommerce Advanced Diploma career because this course includes various courses as a bonus. This Ecommerce Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Ecommerce Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
This 'Hidden Secrets Of Selling - Part 4 Course' is the final part of this series. If you have completed the previous parts of this series, then it is the best fit for you. This course is designed to give you a complete understanding of all the advanced selling strategies that you'll be implementing to increase your sales. In this course, our expert instructor will show you the hidden secrets that wealthy salesmen & marketers use to rise above the rest. What you'll learn Learn Basic Through Highly Advanced Sales & Marketing Skills Gain New Cutting-Edge Sales Techniques Used by The World's TOP Salespeople Eliminate Misperceptions About How To Be An Effective (& Wealthy) Salesperson Learn How To Deal With Customer Objections Fast & Effectively Learn The BEST Sales & Marketing Techniques ... That Have Been Proven Scientifically & In The Field Learn HOW to Get Customers To Buy From You OVER & OVER AGAIN! Discover The Secrets Of How The TOP Salespeople Become WEALTHY Learn The Hidden PSYCHOLOGY Of Selling & Marketing Who is this Course for? This course is a perfect fit for those who work in sales and marketing and want to build their career in this field including: Salesmen Business owners Entrepreneurs Managers Requirements No formal qualification is required for this course except basic knowledge of selling. This course fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Hidden Secrets Of Selling - Part 4 The 4 'P's' of Selling - 'Lawyer Strategy' - Aligning With The Customer FREE 00:23:00 Faith In YOUR Product - Know Your Customer 00:26:00 PAIN In Sales - Steal From The BEST - Give It Away! 00:27:00 Copywriting - Headlines - PROOF! 00:20:00 LIVE - SPECIAL Bonus Video! 00:40:00
Imagine stepping into a world where you hold the keys to success in the housing and property industry. The Housing Management, Property Legislation, Land Management with Property Marketing bundle is your passport to unlocking a world of opportunities. This carefully curated bundle offers a comprehensive range of courses designed to equip you with the knowledge and skills needed to thrive in the dynamic property market. In today's competitive landscape, it is crucial for individuals in the UK to stay ahead of the curve in the housing and property sector. With the demand for housing continuously on the rise, learning about property management, legislation, and marketing is essential. By enrolling in this bundle, you will gain an in-depth understanding of property management processes, the legal aspects of property transactions, and effective marketing strategies that will set you apart from the competition. Don't miss out on this opportunity to excel in the housing and property industry. Enrol in the Housing Management, Property Legislation, Land Management with Property Marketing bundle today and unlock the doors to a prosperous future in this thriving sector. Your journey to success begins now. This Housing Management, Property Legislation, Land Management with Property Marketing Bundle Consists of the following Premium courses: Course 01: Property Management Course 02: Real Estate Agents | Online Course Course 03: Residential Property Sales Course 04: Property Law and Legislation Course 05: Conveyancing- Online Diploma Course Course 06: Property Developer Level 3 Course 07: Social Housing and Tenant Management Level 2 Course 08: Understanding Wills and Probate Laws - Level 2 Course 09: Property Marketing Course 10: Mortgage Adviser Course Course 11: Contract Manager Diploma Course 12: Construction Industry Scheme (CIS) Course 13: Document Control Course 14: Land Surveying Course 15: Land Management Course 16: Sales Course 17: Property Negotiation Diploma Course 18: Financial Analysis Course 19: Construction Cost Estimation Diploma Course 20: Customer Service Management Learning Outcomes: Develop a comprehensive understanding of property management processes and the role of a property manager. Understand property legislation and the legal aspects of property transactions, including conveyancing. Gain knowledge of effective marketing strategies for residential property sales. Learn about social housing management and tenant management. Understand the construction industry scheme (CIS) and its application in the property industry. Develop negotiation skills for successful property transactions. The Housing Management, Property Legislation, Land Management with Property Marketing bundle is a comprehensive education that covers a wide range of topics in the housing and property industry. The courses in this bundle provide theoretical expertise in property management processes, property legislation, and the legal aspects of property transactions. You will also learn about effective marketing strategies for residential property sales and social housing management. In addition, the construction industry scheme (CIS) course will provide insight into how the scheme is applied in the property industry. This bundle also includes a Property Negotiation Diploma course, where you will develop the skills needed for successful property transactions. You will learn about the psychology of negotiation, how to prepare for a negotiation, and how to close a deal successfully. By the end of this bundle, you will have a comprehensive understanding of the housing and property industry and be equipped with the skills to succeed in this competitive field. Course Curriculum: Property Management Module 1 - Introduction to Property Management Module 2 - The Role and Responsibilities of a Property Manager Module 3 - Listing Properties and Marketing Module 4 - The Letting Process and Tenancy Agreement Module 5 - The Property Management Process Module 6 - Keeping Tenants Long Term Module 7 - Regulations of Property Management Module 8 - Changes in the UK Property Market: An Opportunity CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring property managers seeking to develop expertise in the field. Real estate agents looking to expand their knowledge of the property industry. Individuals interested in the legal aspects of property transactions. Entrepreneurs looking to start a successful property management business. Anyone interested in social housing management and the construction industry scheme (CIS). Requirements This Housing Management, Property Legislation, Land Management with Property Marketing course has been designed to be fully compatible with tablets and smartphones. Career path Property Manager: £20,000 - £45,000 per year Real Estate Agent: £18,000 - £50,000 per year Conveyancer: £20,000 - £45,000 per year Property Developer: £25,000 - £70,000 per year Social Housing Manager: £30,000 - £50,000 per year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the title course Property Management absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Special Executive Masters Programme (S.E.M.P) This programme is geared at enhancing professionals' careers. The SEMP is an encapsulated Senior Management Programmes are short certificate modules designed for anyone who would benefit from more in-depth business knowledge delivered in a short and intensive programme What makes us different? We are a world class business school located in the heart of London, Dubai, Islamabad and Lagos. We are one of the fastest growing British business schools with a stylish blended learning model that is both online and on campus. Learn more about the programme Special Executive Master's Programme in Research Methodology Course Overview The MSBM Special Executive Masters Programmes (SEMP) allows you to update your skills, develop new skills, and explore and develop interests in a wide range of topics. These courses can be taken as personal or professional development and may enhance your employability. Organizations and Individuals that are at the peak of their business, and are blossoming or flourishing need to conduct research so as to maintain their position in the industry, or advance further and also to keep their competitors at bay. Organizations arm themselves with crucial information that will allow them to make informed business decisions when they invest in research. One needs to find out crucial information about one’s competitors, know how successful they are, what they do and do not offer, how one may be able to fill the gaps in their offering, and how to give one’s business a competitive advantage. Research Methodology will enable students to relate business to such areas as identifying your target customers, marketplace trends, production processes, and financial practices, help you predict trends, project sales, spot opportunities, and avoid potential problems. Understanding the nature of different types of business research will help you use data to maximize your sales and profits. Research Methodology is the most commonly recognized and utilized social science for studying large populations. Demand is growing worldwide for professionals who can influence social issues and conditions by conducting surveys, analyzing data, and reporting results. Help fill the growing need and enhance your career with the SEMP Research Methodology online certificate program. Course Details Mode of Study Using Web-based technology, this program provides self-paced, individualized instruction that can be taken anywhere and anytime an individual has access to a computer and the Internet. This Programme is suitable for successful professionals or specialists in the private, public, or voluntary sectors who have new management responsibilities and need to quickly expand their management knowledge. This Programme serves as a refresher course for those who have had their Masters a long time ago and need quick reminders and professional/ academic updates while it serves as a primer for those very experienced Professionals who never made time out for their masters yet they require the academic and practical relevance of this master’s experience. It is a short executive training that runs online for 3 months. Candidates will run 2 months of active lectures and series of assignments and 1 month for their dissertation. Upon successful completion of the Programme, candidates will be awarded a Continuing Professional Development (CPD) certificate in the specific Programme they have completed. What is a CPD Course? Continuing Professional Development (CPD) is the means by which professionals maintain and enhance their knowledge and skills. The world is constantly moving at a very fast pace so undertaking CPD is essential to support a professional in his/her current role as well as helping them with career progression. CPD is all about upgrading knowledge, skills, and capabilities to remain effective and compliant. A CPD course is an investment that you make in yourself. It’s a way of planning your development that links learning directly to practice. CPD can help you keep your skills and knowledge up to date and prepare you for greater responsibilities. It can boost your confidence, strengthen your professional credibility, and help you become more creative in tackling new challenges. Why SEMP Research Methodology? The Survey Research Methods online certificate program is ideal for individuals who routinely produce, analyze, or utilize survey data. Individuals who work in government, nonprofit and research organizations will benefit from this program. Completion of this program will enhance employment opportunities for expanding professions that demand evidence-based research regarding social issues and conditions. This fully online program will afford you the opportunity to: Update your research skills and demonstrate knowledge in Mixed Methods Research Add a valuable credential to your resume/vitae to help advance your career Complete the certificate in as little time as possible Basic knowledge of designing a survey The skills necessary to conduct and manage a survey project An understanding of the statistical procedures used to process and analyze survey data Who should enrol in this online Certificate Program? This non-credit-bearing course is designed to benefit professionals at all levels who want to contribute to their organization’s performance. It is ideal for directors and company executives who want to update their research skills and understand the statistical procedures and basic knowledge of how to design a survey in order for their organization to lead within its industry. The SEMP Research Methodology Certificate program is open to anyone interested in gaining and improving upon their organizational research skills. Accreditation The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. Workshops This is a self-study programme with unlimited tutor support. You will never be more than a message or phone call away from our tutors. Visa Requirements There are no Visa Requirements for this Course as it's an Online Course.
In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.