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8751 Courses delivered Online

Collaborating with Business Teams - BCS Course

5.0(12)

By Duco Digital Training

This Level 4 course encourages individuals in digital and technical roles to enhance their skills by exploring different techniques, formats, and tools to communicate and understand the impact of their communication choices.

Collaborating with Business Teams - BCS Course
Delivered OnlineFlexible Dates
£625

Level 5 Diploma in Education and Training (RQF)

By Sirius Group Training

Are you passionate about education and eager to take your teaching career to the next level? Look no further! Our Level 5 Diploma in Education and Training (RQF) is designed to empower educators like you with the knowledge and skills needed to excel in the ever-evolving field of education.

Level 5 Diploma in Education and Training (RQF)
Delivered Online On Demand1 hour
£1,500

Advanced Diploma in Psychology Level 4

4.3(43)

By John Academy

Description: Psychology studies the human mind and its functions. The Advanced Diploma in Psychology Level 4 course covers the advanced theories and principles related to human psychology. Have you ever thought why people act differently? Or why different people have different behaviour and thought? Do you know how children psychology develops in various age? Psychology tries to answer these questions. In this course, you will explore these issues. The course introduces you to the multiple theories of psychology, cognitive theory and concepts of developmental psychology. You will learn about the ideas of perception, attention and thinking will also be covered in the course. The course also discusses anxiety, depression, and other emotional disorders and guides you the techniques of treating this 'abnormal behaviour'. In short, the course helps you to gain a crystal clear knowledge about psychology and its prominent theories. Who is the course for? Students who are aware of what Psychology is Students who took a basic level of Psychology in the past Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Perspectives in Psychology Promo Video FREE 00:01:00 What is Psychology 00:08:00 The Biological Approach 00:10:00 Behaviourist and Cognitive Approaches 00:10:00 Person-Centred Approaches 00:09:00 Research Methods in Psychology 00:12:00 Debates in Psychology 00:13:00 Social Psychology Social Influence: Compliance, Obedience and Conformity 00:10:00 Social Cognition 00:09:00 Applied Social Psychology 00:10:00 Cognitive Psychology and Its Applications Perception 00:10:00 Attention 00:07:00 Remembering (Memory) 00:10:00 Forgetting (Memory) 00:07:00 Language 00:10:00 Thinking (Cognition) 00:07:00 Attitudes 00:10:00 Problem-Solving and Artificial Intelligence 00:09:00 Child Development Issues in Child Development 00:05:00 Cognitive Development 00:07:00 The Development of Language and Communication 00:06:00 Social Perception (Interpersonal Perception) 00:06:00 Moral Development 00:09:00 The Psychology of Atypical (Abnormal) Behaviour The definition and Diagnosis of Atypical (Abnormal) Behaviour 00:07:00 Treatments of atypical (abnormal) behaviour 00:07:00 Emotional disorders 00:05:00 Research Methods Research Methods 00:06:00 Research Issues 00:06:00 Data Analysis 00:07:00 Thank You and Good Bye! 00:02:00 Additional Study Materials Additional Study Materials: Advanced Diploma in Psychology Level 4 00:00:00 Mock Exam Mock Exam - Advanced Diploma in Psychology Level 4 00:20:00 Final Exam Final Exam - Advanced Diploma in Psychology Level 4 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Diploma in Psychology Level 4
Delivered Online On Demand4 hours 35 minutes
£14.99

Copywriting and Content Marketing Diploma - at QLS Level 4

By Compliance Central

Are you looking to enhance your Copywriting and Content Marketing skills? If yes, then you have come to the right place. Our comprehensive course on Copywriting and Content Marketing will assist you in producing the best possible outcome by mastering these skills. The Copywriting and Content Marketing course is for those who want to be successful as a Content Strategy Manager. In the Copywriting and Content Marketing course, you will learn the essential knowledge needed to become well-versed in Copywriting and Content Marketing. Our course starts with Copywriting and Content Marketing basics and gradually progresses towards advanced topics. Therefore, each lesson in this Copywriting and Content Marketing course is intuitive and easy to understand. Learning Outcomes: Understand fundamental and advanced copywriting techniques and grasp content creation fundamentals. Create compelling headlines and copy that captivates and sells. Learn idea generation, high-impact content creation, and SEO fundamentals. Evaluate the success of content strategies through analytics. Why would you choose the Copywriting and Content Marketing: Lifetime access to Copywriting and Content Marketing materials Full tutor support is available from Monday to Friday with the Copywriting and Content Marketing Learn Professional Waiter skills at your own pace from the comfort of your home Gain a complete understanding of Copywriting and Content Marketing Accessible, informative Copywriting and Content Marketing modules designed by experts Get 24/7 help or advice from our email and live chat teams with Copywriting and Content Marketing Study Copywriting and Content Marketing in your own time through your computer, tablet or mobile device Diploma in Copywriting at QLS Level 4 Curriculum Breakdown: Section 1: Introduction to the Four Key Elements of Powerful Sales Copy Section 2: What Is Copywriting Section 3:How Simple Techniques Help Create Super-Efficient Copy Section 4:Lesson 1 How to Write a Copywriting Brief Section 5: Worksheet 1 Copywriting Brief Section 6: Lesson 2 How to Turn Features into Highly-Desirable Benefits Section 7:Worksheet 2 Features and Benefits Section 8:Lesson 3 How to Write Gangbuster Headlines Section 9:Worksheet 3 Headlines Section 10: Lesson 4 How to Write Irresistible Calls to Action Section 11:Worksheet 4 Calls to Action Section 12: Lesson 5 Wrap Up Your Sales Copy Section 13: Worksheet 5 Wrap-Up Section 14: Finalise Your Copy with the Checklist Diploma in Content Creation and Content Marketing at QLS Level 4 Module 01: Introduction to Content Creation Module 02: How to Generate Ideas for Your Content Module 03: How to Create High-Impact Content Module 04: Introduction to Content Marketing Module 05: The Benefits of Content Marketing Module 06: Content Marketing Strategy Development Module 07: Search Engine Optimisation Module 08: Measuring the Success of Your Content Marketing Bonus: Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Copywriting and Content Marketing course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Copywriting and Content Marketing. It is also great for professionals who are already working in Copywriting and Content Marketing and want to get promoted at work. This course will be suitable for: Aspiring Copywriters and Content Marketers. Marketing Professionals. Business Owners and Entrepreneurs. Students and Graduates. Freelancers and Consultants. Requirements To enrol in this Copywriting and Content Marketing course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Copywriting and Content Marketing. Content Marketing Specialist: £25,000 to £45,000 per year Copywriter: £22,000 to £40,000 per year Digital Marketing Executive: £25,000 to £40,000 per year Social Media Manager: £25,000 to £45,000 per year Email Marketing Specialist: £25,000 to £45,000 per year Certificates 2 QLS Endorsed Hard Copy Certificates Hard copy certificate - Included CPD Accredited PDF Certificate Digital certificate - Included

Copywriting and Content Marketing Diploma - at QLS Level 4
Delivered Online On Demand3 hours
£129

Level 5 Diploma in Education and Training (DET - Previously DTLLS) - Job Ready Program

4.7(26)

By Academy for Health and Fitness

***Note: Offer is Valid for the First 10 Learners Only*** DET: Level 5 Diploma in Education and Training (RQF) Are you passionate about teaching? Would you like to pursue a career in the education sector? If the answer is yes, the Focus Awards Level 5 Diploma in Education and Training (RQF) course is the perfect one to land a job with an average salary of £30,000 per year in the UK. Our meticulously designed curriculum covers various essential topics, from understanding educational theories to effective teaching methodologies. The Focus Awards Level 5 Diploma in Education and Training (RQF) course will boost your tutor skills. At the end of the period, you will be able to demonstrate proficient teaching and instructional skills and assess and evaluate student progress plus performance accurately. The Focus Awards Level 5 Diploma in Education and Training (RQF) course is not just about obtaining a diploma; it's about embracing your passion, unlocking your potential, and making a lasting impact on the lives of your future students. Why this Job Ready Program is a Perfect Package for You! So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our {Course_Title}: Personalised Guidance: Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Business Analysis. One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking professionals. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Get Unlimited Access to Entire Library: Enjoy unlimited access to our entire course library for a year. Seize this golden opportunity to advance your skills and achieve new heights! Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. So enrol in this DET: Level 5 Diploma in Education and Training (RQF) course to begin a smooth career in the education industry. Why choose focus awards? Focus Awards is recognised and regulated by Ofqual (The Office of Qualifications and Examinations Regulation) in the United Kingdom. Focus Awards qualification is respected worldwide, opening doors to diverse career opportunities. Therefore, the Level 5 Diploma in Education and Training (RQF) course is one of the best in the market due to Focus Awards accreditation. Stay ahead of the curve with the cutting-edge teaching methods and technologies of the Focus Awards. Benefits you will gain from this Focus Awards Level 5 Diploma in Education and Training (RQF): High-quality digital learning materials Intuitive e-learning platform Top-notch education standard Globally recognised certification Modules are available 24/7 for your convenience Exceptional customer support services DET: Level 5 Diploma in Education and Training (RQF) Curriculum Break Down and Credit Information for DET: Level 5 Diploma in Education and Training (RQF): The DET course has two unit groups in the curriculum. To achieve the qualification, learners must gain at least 120 credits (Group A - 75 credits and Group B - 45 credits). A minimum of 61 credits will have to be from Level 5. DET Group A-Mandatory Units: Unit 01: Teaching, Learning and Assessment in Education and Training [Achievement of the unit Theories, principles and models in education and training is a prerequisite for this unit.] Guidance to Achieving the Unit: Assignment Unit 02: Developing Teaching, Learning, and Assessment in Education and Training Guidance to Achieving the Unit: Assignment Unit 03: Theories, Principles and Models in Education and Training Guidance to Achieving the Unit: Assignment [Achievement of this unit is a prerequisite for the unit Developing Teaching, learning, and Assessment in education and training] Unit 04: Wider Professional Practice and Development in Education and Training Guidance to Achieving the Unit: Assignment DET Group B- Optional Units Unit 01: Developing, Using and Organising Resources in a Specialist Area Unit 02: Inclusive Practice Unit 03: Effective Partnership Working in the Learning and Teaching Context Guidance to Achieving the Units: Study Material Assignment Teaching Practice Requirement To get this level 5 DET qualification, you must practise for at least 100 hours and provide proof of your involvement in teaching groups of students. A crucial component of excellent beginning teacher preparation is the practice component. Each unit in this certificate has a unique practice requirement. Transfer of Practice There is no transfer of practice from a prior Level 3 Award in Education and Training(AET), including an approach that has been watched and assessed. Trainee teachers who have earned the Level 4 Certificate in Education and Training(CET) may apply twenty hours of practice and two hours of course that was observed and assessed towards the Level 5 Diploma in Education and Training's (DET) practice requirements. At least eight observations must be made, each lasting at least eight hours. Any observed practice finished as a part of the Level 3 Award in Education and Training is not included. Every single observation must last at least 30 minutes. Practice for the Education and Training units must occur in a classroom setting. A minimum of eight observations, of course, are required. The following necessary units must be connected to the eight observations: Teaching, learning, and assessment in education and training (Level 4) Developing teaching, learning, and assessment in education and training (Level 5). Qualification Study Time of Level 5 Diploma in Education and Training (DET - Previously DTLLS) Total Qualification Time of Level 5 Diploma in Education and Training (DET - Previously DTLLS): TQT is the approximate time a learner must complete all the course requirements to acquire his qualification. It entails preparing for classes, learning, researching, taking tests, etc. Total Qualification Time for this Level 5 Diploma in Education and Training (DET - Previously DTLLS) course - 1200 hours. Guided Learning Hours of Level 5 Diploma in Education and Training (DET - Previously DTLLS): GLH is the approximate duration a learner will require to meet all the course objectives for gaining his qualification under the presence of a supervisor or tutor. Total Guided Learning Hours for this course - 360 Who is this course for? DET: Level 5 Diploma in Education and Training (RQF) This DET: Level 5 Diploma in Education and Training (RQF) course is designed for those who want to work in the educational field as a competent professional. It provides excellent training to individuals who wish to obtain a sought-after educational and training qualification. Requirements DET: Level 5 Diploma in Education and Training (RQF) Learners must meet the following minimum criteria: Reading and communication skills should be adequate to meet the requirements of the training. Do not have a criminal background which prevents them working, with young people or vulnerable adults, as a teacher. Hold a relevant qualification at a level above that of their learners; ideally at least Level 3 in their area of specialism The minimum core of literacy, language, numeracy and ICT Career path DET: Level 5 Diploma in Education and Training (RQF) Lecturer / Teacher Assistant Teacher Coach or Trainer Teacher Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/Trainer Certificates Hard Copy Certificate Hard copy certificate - Included

Level 5 Diploma in Education and Training (DET - Previously DTLLS) - Job Ready Program
Delivered Online On Demand3 weeks
£999

Level 7 Diploma in Human Resource Management & Recruitment Resourcing

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Level 7 Diploma in Human Resource Management & Recruitment Resourcing bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The Level 7 Diploma in Human Resource Management & Recruitment Resourcing related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Level 7 Diploma in Human Resource Management & Recruitment Resourcing bundle will help you build a solid foundation to become a proficient worker in the sector. This Level 7 Diploma in Human Resource Management & Recruitment Resourcing Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Recruitment Officer Diploma Course 2: HR and Recruitment Consultant Training Course 3: Emplyment Law Course 4: HR and Marketing Level 4 Course 5: HR - Crisis Communication Course 6: HR Assistant Skills Certification Course 7: Human Resources (HR) Audit Course 8: Payroll Management Course Course 9: Office Administration Certificate Course 10: Virtual Interviewing for HR Course 11: Virtual Training Masterclass Course 12: Complete Guide to HR systems Course 13: HR Practice Essentials Level 4 Course 14: Motivational Interviewing Course 15: Motivation Skills Course 16: People Management Skills Level 3 Course 17: Team Management Course 18: Dealing With Difficult People Training Course Course 19: Contract Manager Diploma Course 20: Stress Management Training Course 21: Positive Psychology Masterclass Course 22: Public Speaking and Presentation Skill Course Course 23: Emotional Intelligence and Human Behaviour Course 24: Delegation Skills Course 25: Interpersonal Skills in Management 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Learning Outcome This tailor-made Level 7 Diploma in Human Resource Management & Recruitment Resourcing bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Level 7 Diploma in Human Resource Management & Recruitment Resourcing Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete Level 7 Diploma in Human Resource Management & Recruitment Resourcing materials, you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Level 7 Diploma in Human Resource Management & Recruitment Resourcing bundle! This bundle is also ideal for professionals looking for career advancement. Further you can progress towards Level 3 Certificate in Principles of Recruitment Practice (RQF) Requirements To participate in this Level 7 Diploma in Human Resource Management & Recruitment Resourcing course, all you need is - A smart device A secure internet connection And a keen interest in Human Resource Recruitment Training Career path Upon completing this essential Level 7 Diploma in Human Resource Management & Recruitment Resourcing Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Level 7 Diploma in Human Resource Management & Recruitment Resourcing
Delivered Online On Demand7 days
£259

Sports Coaching & Leadership Level 4

5.0(10)

By Apex Learning

Overview In the United Kingdom, over 400,000 individuals are involved in sports coaching, which is growing yearly. The Sports Coaching & Leadership Level 4 course is designed to provide learners with the essential skills, knowledge, and strategies required in this dynamic and evolving field. Beginning with an extensive introduction to the fundamentals of sports coaching, the course unveils the psychological, motivational, and behavioural aspects crucial in crafting a formidable athlete. As you venture more profound, it further acquaints learners with the nuances of physical fitness, management skills, and essential techniques for sports coaching. Besides, this course focuses on varied segments, including coaching for women, children and parent engagement in sports and battling drugs, thus offering a comprehensive view into the complexities and responsibilities entailed in sports coaching. Additionally, it tackles pressing concerns such as nutrition and injury prevention, providing a holistic approach to coaching and ethical practice. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Sports Coaching & Leadership Level 4. It is available to all students, of all academic backgrounds. Requirements Our Sports Coaching & Leadership Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 26 lectures • 08:39:00 total length •Module 1: Introduction to Sports Coaching: 00:20:00 •Module 2: Psychological, Motivational, and Behavioural Training for Sports: 00:27:00 •Module 3: Techniques for Sports Coaching: 00:17:00 •Module 4: Physical Fitness and Training: 00:16:00 •Module 5: Management Skills for a Sports Coach: 00:17:00 •Module 6: Coaching for Popular Sports: 00:22:00 •Module 7: Nutrition Concerns for Athletes: 00:17:00 •Module 8: Sports Injury Prevention and Rehabilitation: 00:14:00 •Module 9: Children and Parent in Sports: 00:14:00 •Module 10: Women Coaches: 00:14:00 •Module 11: Coaching and Ethical Practice: 00:24:00 •Module 01: Introduction to Sports Coaching: 00:12:00 •Module 02: Skills and Responsibilities of Sports Coaches: 00:15:00 •Module 03: Principles of Coaching: 00:20:00 •Module 04: The Psychology of Sports Coaching - Part 1: 00:25:00 •Module 05: The Psychology of Sports Coaching - Part 2: 00:20:00 •Module 06: Physical Fitness for Athletes Part 1: 00:20:00 •Module 07: Physical Fitness for Athletes Part 2: 00:20:00 •Module 08: Coaching Football - Techniques: 00:30:00 •Module 09: Coaching Football - Tactics: 00:15:00 •Module 10: Coaching Strategies in Cricket: 00:25:00 •Module 11: Notes for Coaches in Cricket: 00:25:00 •Module 12: Coaching for Other Popular Sports: 00:35:00 •Module 13: Battling Drugs: 00:20:00 •Module 14: Nutrition Concerns for Athletes: 00:20:00 •Module 15: Sports Injury Prevention and Rehabilitation: 00:15:00

Sports Coaching & Leadership Level 4
Delivered Online On Demand8 hours 39 minutes
£12

Business Skills for the IT Professional - BCS Course

5.0(12)

By Duco Digital Training

This practitioner-level 4 award encourages individuals in IT and technical roles to explore the many teams, ideas, and functions within an organisation and maximise their contribution. You will achieve this by learning the key concepts and considering behaviour and response in different scenarios.

Business Skills for the IT Professional - BCS Course
Delivered OnlineFlexible Dates
£625

Complete Leadership and Management Diploma - Level 4

5.0(10)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now!

Complete Leadership and Management Diploma - Level 4
Delivered Online On Demand14 days
£49

Customer Service & KYC Level 4 Diploma - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! In today's fast-paced and customer-centric business landscape, the demand for highly skilled and empathetic Customer Service Professionals is at an all-time high. Businesses across industries understand that providing exceptional customer experiences is crucial for building brand loyalty, attracting new customers, and ensuring long-term success. Therefore, the role of Customer Service Professionals has evolved into a pivotal position within companies of all sizes. Our comprehensive online course, the Diploma of Customer Service & KYC, is designed to equip you with the skills and knowledge needed to thrive in the dynamic world of customer support. This Diploma in Customer Service Training at QLS Level 4 course is Endorsed by The Quality Licence Scheme Accredited by CPD QS (150 CPD points Why Prefer This Customer Service Coordinator Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS Get a free student ID card with our Customer Service Course Get instant access to this Customer Service course. Learn Customer Service essentials from anywhere in the world Our Customer Service course is affordable and simple to understand Customer Service is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Service course materials Customer Service comes with 24/7 tutor support *** Course Curriculum of Customer Service*** Here is the curriculum breakdown of the Customer Service Coordinator course: Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Introduction to KYC Customer Due Diligence Assessment Process of Customer Service After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Customer Service Coordinator Training at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thiscourse is suitable for anyone aspiring to start a career in the relevant field; Also for those who are interested to enrol in further: Certificate in Know Your Customer & Customer Due Diligence Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD QS Accredited Certificate Digital certificate - £10 Diploma in Customer Services Coordinator Training at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Customer Services Coordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD QS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Customer Service & KYC Level 4 Diploma - QLS Endorsed
Delivered Online On Demand10 hours
£12