945 Courses delivered Online

Overview This comprehensive course on CompTIA Network (N10-007) will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This CompTIA Network (N10-007) comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this CompTIA Network (N10-007). It is available to all students, of all academic backgrounds. Requirements Our CompTIA Network (N10-007) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 22 sections • 172 lectures • 22:43:00 total length •Introduction: 00:03:00 •What is a Model?: 00:02:00 •OSI vs. TCP/IP Model: 00:07:00 •Walking Through OSI and TCP/IP: 00:12:00 •Meet the Frame: 00:06:00 •The MAC Address: 00:07:00 •Broadcast vs. Unicast: 00:04:00 •Introduction to IP Addressing: 00:08:00 •Packets and Ports: 00:05:00 •Network Topologies: 00:10:00 •Coaxial Cabling: 00:05:00 •Twisted Pair Cabling: 00:06:00 •Cat Ratings: 00:06:00 •Fiber Optic Cabling: 00:09:00 •Fire Ratings: 00:05:00 •Legacy Network Connections: 00:07:00 •What is Ethernet?: 00:07:00 •Ethernet Frames: 00:07:00 •Early Ethernet: 00:08:00 •The Daddy of Ethernet, 10BaseT: 00:03:00 •Terminating Twisted Pair: 00:14:00 •Hubs vs. Switches: 00:13:00 •100BaseT: 00:05:00 •Connecting Switches: 00:05:00 •Gigabit Ethernet and 10-Gigabit Ethernet: 00:05:00 •Transceivers: 00:07:00 •Connecting Ethernet Scenarios: 00:14:00 •Introduction to Structured Cabling: 00:04:00 •Terminating Structured Cabling: 00:08:00 •Equipment Room: 00:07:00 •Alternative Distribution Panels: 00:04:00 •Testing Cable: 00:09:00 •Troubleshooting Structured Cabling, Part 1: 00:05:00 •Troubleshooting Structured Cabling, Part 2: 00:05:00 •Using a Toner and Probe: 00:03:00 •Wired Connection Scenarios: 00:11:00 •Introduction to IP Addressing and Binary: 00:13:00 •Introduction to ARP: 00:04:00 •Classful Addressing: 00:10:00 •Subnet Masks: 00:12:00 •Subnetting with CIDR: 00:10:00 •More CIDR Subnetting Practice: 00:10:00 •Dynamic and Static IP Addressing: 00:18:00 •Rogue DHCP Servers: 00:07:00 •Special IP Addresses: 00:07:00 •IP Addressing Scenarios: 00:15:00 •Introducing Routers: 00:15:00 •Understanding Ports: 00:05:00 •Network Address Translation: 00:06:00 •Implementing NAT: 00:03:00 •Forwarding Ports: 00:18:00 •Tour of a SOHO Router: 00:12:00 •SOHO vs. Enterprise: 00:09:00 •Static Routes: 00:13:00 •Dynamic Routing: 00:11:00 •RIP: 00:04:00 •OSPF: 00:04:00 •BGP: 00:06:00 •TCP and UDP: 00:07:00 •ICMP and IGMP: 00:06:00 •Handy Tools: 00:07:00 •Introduction to Wireshark: 00:11:00 •Introduction to netstat: 00:09:00 •Web Servers: 00:12:00 •FTP: 00:12:00 •E-mail Servers and Clients: 00:09:00 •Securing E-mail: 00:06:00 •Telnet and SSH: 00:09:00 •Network Time Protocol: 00:02:00 •Network Service Scenarios: 00:10:00 •Understanding DNS: 00:12:00 •Applying DNS: 00:19:00 •The Hosts File: 00:04:00 •Net Command: 00:08:00 •Windows Name Resolution: 00:11:00 •Dynamic DNS: 00:05:00 •DNS Troubleshooting: 00:13:00 •Making TCP/IP Secure: 00:04:00 •Symmetric Encryption: 00:06:00 •Asymmetric Encryption: 00:03:00 •Cryptographic Hashes: 00:05:00 •Identification: 00:00:00 •Access Control: 00:04:00 •AAA: 00:05:00 •Kerberos/EAP: 00:00:00 •Single Sign-On: 00:10:00 •Certificates and Trust: 00:14:00 •Certificate Error Scenarios: 00:08:00 •Understanding IP Tunneling: 00:06:00 •Virtual Private Networks: 00:13:00 •Introduction to VLANs: 00:12:00 •InterVLAN Routing: 00:03:00 •Interfacing with Managed Switches: 00:11:00 •Switch Port Protection: 00:07:00 •Port Bonding: 00:07:00 •Port Mirroring: 00:04:00 •Quality of Service: 00:05:00 •IDS vs. IPS: 00:04:00 •Proxy Servers: 00:13:00 •Load Balancing: 00:09:00 •Device Placement Scenarios: 00:13:00 •Introduction to IPv6: 00:13:00 •IPv6 Addressing: 00:15:00 •IPv6 in Action: 00:13:00 •IPv4 and IPv6 Tunneling: 00:05:00 •Telephony Technologies: 00:09:00 •Optical Carriers: 00:03:00 •Packet Switching: 00:05:00 •Connecting with Dial-up: 00:05:00 •Digital Subscriber Line (DSL): 00:05:00 •Connecting with Cable Modems: 00:04:00 •Connecting with Satellites: 00:03:00 •ISDN and BPL: 00:04:00 •Remote Desktop Connectivity: 00:05:00 •Advanced Remote Control Systems: 00:09:00 •Introduction to 802.11: 00:12:00 •802.11 Standards: 00:12:00 •Power over Ethernet (PoE): 00:04:00 •Antennas: 00:09:00 •Wireless Security Standards: 00:16:00 •Implementing Wireless Security: 00:07:00 •Threats to Your Wireless Network: 00:07:00 •Retro Threats: 00:05:00 •Wi-Fi Protected Setup (WPS): 00:05:00 •Enterprise Wireless: 00:06:00 •Installing a Wireless Network: 00:15:00 •Wireless Scenarios: 00:07:00 •More Wireless Scenarios: 00:09:00 •Virtualization Basics: 00:07:00 •Cloud Ownership: 00:03:00 •Cloud Implementation: 00:12:00 •Your First Virtual Machine: 00:09:00 •NAS and SAN: 00:16:00 •Platform as a Service (PaaS): 00:09:00 •Software as a Service (SaaS): 00:03:00 •Infrastructure as a Service (IaaS): 00:10:00 •Cellular Technologies: 00:05:00 •Mobile Connectivity: 00:07:00 •Deploying Mobile Devices: 00:05:00 •Mobile Access Control: 00:06:00 •Network Types: 00:04:00 •Network Design: 00:10:00 •Power Management: 00:06:00 •Unified Communications: 00:11:00 •Network Documentation: 00:07:00 •Contingency Planning: 00:10:00 •Predicting Hardware Failure: 00:05:00 •Backups: 00:08:00 •What is Risk Management?: 00:06:00 •Security Policies: 00:08:00 •Change Management: 00:07:00 •User Training: 00:03:00 •Standard Business Documentation: 00:05:00 •Mitigating Network Threats: 00:05:00 •High Availability: 00:05:00 •Denial of Service: 00:09:00 •Malware: 00:10:00 •Social Engineering: 00:04:00 •Access Control: 00:08:00 •Man-in-the-Middle: 00:22:00 •Introduction to Firewalls: 00:05:00 •Firewalls: 00:10:00 •DMZ: 00:06:00 •Hardening Devices: 00:14:00 •Physical Security Controls: 00:09:00 •Testing Network Security: 00:08:00 •Network Protection Scenarios: 00:14:00 •SNMP: 00:15:00 •Documenting Logs: 00:09:00 •System Monitoring: 00:08:00 •SIEM (Security Information and Event Management): 00:07:00 •Network Troubleshooting Theory: 00:05:00

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

GitHub is a Git repository hosting service, but it adds many of its own features. While Git is a command line tool, GitHub provides a Web-based graphical interface. It also provides access control and several collaboration features, such as a wikis and basic task management tools for every project.

Duration 5 Days 30 CPD hours This course is intended for This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications. Overview After completing this course, students will be able to: •Analyze data by using queries and reports. •Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Microsoft Exchange Server. •Deploy and manage the Configuration Manager client. •Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. •Identify and configure the most appropriate method to distribute and manage content used for deployments. •Distribute, deploy, and monitor applications for managed users and systems. •Maintain software updates for PCs that Configuration Manager manages. •Implement Endpoint Protection for managed PCs. •Manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices. •Configure an operating-system deployment strategy by using Configuration Manager. •Manage and maintain a Configuration Manager site. In this course, students will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports. Managing computers and mobile devices in the enterprise Overview of systems management by using enterprise management solutions Overview of the Configuration Manager architecture Overview of the Configuration Manager administrative tools Tools for monitoring and troubleshooting a Configuration Manager site Lab : Exploring the Configuration Manager tools Analyzing data using queries, reports, and CMPivot Introduction to queries Configuring SQL Server Reporting Services Analyzing the real-time state of a device by using CMPivot Lab : Creating and running queries Lab : Configuring SSRS Lab : Analyzing the real-time state of a device by using CMPivot Preparing the Configuration Manager management infrastructure Configuring site boundaries and boundary groups Configuring resource discovery Organizing resources using device and user collections Lab : Configuring boundaries and resource discovery Lab: Configuring user and device collections Deploying and managing the Configuration Manager client Overview of the Configuration Manager client Deploying the Configuration Manager client Configuring and monitoring client status Managing client settings and performing management operations Lab : Deploying the Microsoft System Center Configuration Manager client software Lab: Configuring and monitoring client status Lab : Managing client settings Managing inventory for PCs and applications Overview of inventory collection Configuring hardware and software inventory Managing inventory collection Configuring software metering Configuring and managing Asset Intelligence Lab : Configuring and managing inventory collection Lab : Configuring software metering Lab : Configuring and managing Asset Intelligence Distributing and managing content used for deployments Preparing the infrastructure for content management Distributing and managing content on distribution points Lab : Distributing and managing content for deployments Deploying and managing applications Overview of application management Creating applications Deploying applications Managing applications Deploying virtual applications by using System Center Configuration Manager (Optional) Deploying and managing Windows Store apps Lab : Creating and deploying applications Lab : Managing application supersedence and removal Lab : Deploying virtual applications by using Configuration Manager (Optional) Lab : Using Configuration Manager to deploy Windows Store apps Maintaining software updates for managed PCs The software updates process Preparing a Configuration Manager site for software updates Managing software updates Configuring automatic deployment rules Monitoring and troubleshooting software updates Enabling third-party updates Lab : Configuring the site for software updates Lab : Deploying and managing software updates Implementing Endpoint Protection for managed PCs Overview of Endpoint Protection in Configuration Manager Configuring, deploying, and monitoring Endpoint Protection policies Configuring and deploying advanced threat policies Lab : Implementing Microsoft System Center Endpoint Protection Lab : Implementing advanced threat policies Managing compliance and secure data access Overview of Compliance Settings Configuring compliance settings Viewing compliance results Managing resource and data access Lab : Managing compliance settings Managing operating system deployment An overview of operating system deployment Preparing a site for operating system deployment Deploying an operating system Managing Windows as a service Lab : Preparing the site for operating -system deployment Lab : Deploying operating -system images for bare-metal installations Managing and maintaining a Configuration Manager site Configuring role-based administration Configuring Remote Tools Overview of Configuration Manager site maintenance Backing up and recovering a Configuration Manager site Lab : Configuring role-based administration Lab : Configuring Remote Tools Lab : Maintaining a Configuration Manager site Additional course details: Nexus Humans 20703-1 Administering System Center Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 20703-1 Administering System Center Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Windows Server 2016 - Level 1 Hands-on Training Course Overview Are you looking to begin your Microsoft Server 2016 career or want to develop more advanced skills in Microsoft Server 2016? Then this Windows Server 2016 - Level 1 Hands-on Training course will set you up with a solid foundation to become a confident Windows Server 2016 administrator and help you to develop your expertise in Microsoft Server 2016. This Windows Server 2016 - Level 1 Hands-on Training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Windows Server 2016 - Level 1 Hands-on Training course will set you up with a solid foundation to become a confident Windows Server 2016 administrator and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a Windows Server 2016 administrator. The Windows Server 2016 - Level 1 Hands-on Training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a Windows Server 2016 administrator. This comprehensive Windows Server 2016 - Level 1 Hands-on Training course is the perfect way to kickstart your career in the field of Microsoft Server 2016. This Windows Server 2016 - Level 1 Hands-on Training course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a Windows Server 2016 administrator or want to learn more skills on Microsoft Server 2016 but unsure of where to start, then this Windows Server 2016 - Level 1 Hands-on Training course will set you up with a solid foundation to become a confident Windows Server 2016 administrator and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This Windows Server 2016 - Level 1 Hands-on Training course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive Windows Server 2016 - Level 1 Hands-on Training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Microsoft Server 2016. Entry Requirement There are no academic entry requirements for this Windows Server 2016 - Level 1 Hands-on Training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method This windows server 2016 - level 1 hands-on training online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Course Curriculum Course Overview Course Overview Video Building Your Virtual Lab Environment Video - Downloading ISO and OVA Fles for VirtualBox Video and Lab - Create Virtual Install of Server 2016 Full GUI Using VirtualBox Video and Lab - Create Virtual Install of Server 2016 Core Using VirtualBox Video and Lab - Create Virtual Install of Windows 10 Pro Using VirtualBox Video - Take a Snapshot of Your Current Configuration Building a Microsoft Server 2016 Domain Video and Lab - Preparing Your Network for Active Directory Video and Lab - Prepare Server 2016 for Promotion to a Domain Controller Video and Lab - Promote Server 2016 to a Domain Controller Video and Lab - Join Server 2016 Core to Windows 2016 Domain Video and Lab - Promote Server Core to a Domain Controller Video and Lab - Add a Windows 10 Workstation to a Microsoft Domain Video - Create a Server 2016 Replica Domain Controller Domain Naming System (DNS) Video - Installing the DNS Role Using Server Manager Video - Create a secondary or backup DNS server using Server Core Video - Create a DNS reverse lookup zone in Server 2016 Video - Create a new DNS host record Video - Create a new MX record in DNS Dynamic Host Configuration Protocol (DHCP) Video and lab - Install and configure DHCP Using PowerShell Video - Authorize a Windows 2016 DHCP Server Video - Server and Scope options in Windows server 2016 Video - How to Edit the Default Gateway Settings in DHCP Video - How to Edit DNS Server List in DHCP Video - Use Filters in DHCP to Deny Clients DHCP Services Video - Use DHCP User Classes to Assign Alternate Scope Options Video - Edit a DHCP Scope Video - How to backup and restore the DHCP database video - Create predefined options in DHCP Speed Learning Active Directory Administration Video - Create a user in Active Directory Video - Create an administrator user in Server 2016 Video - Create a distribution group in Active Directory Video - Create and use a security group Video - Create an Organizational Unit Video - Unlock a User Account Video - Move an object to a New Organizational Unit in Active Directory Video - Change the domain administrator password Video - Fix Access Denied when deleting Active Directory objects Speed Learning Group Policy Video - Prevent automatic logoff due to inactivity Video - Create and link a Group Policy Object to an OU Video - Edit group policy objects to affect a user Video - Edit a group policy object to affect a computer Video - Backup and restore Group Policy objects Video - Force Screensaver and Timeouts Using Group Policy Video - Change Users Desktop Background Using Group Policy Speed Learning Server 2016 Administration Video - Overview of The New Start Menu for Server 2016 Video - Working with Task View in Server 2016 Video - Enable Remote Desktop Using PowerShell 623 Video - Rearm The 180-Day Evaluation Period for Wndows Server Video - Rearm The 30-Day Evaluation Period for Windows 10 Video - Create a Heads-up Display Using BgInfo Video - Change the date, time and numbers format in Server 2016. Video - Rename Windows Server 2016 Using PowerShell Manage Files and Shares Video and Lab - Setup Work Folders in a Windows Domain Video and Lab - Configure a Distributed File System Using Windows Server Video - Create a Shared Folder on a Windows Server Video - Create a Shared Folder Using Server Manager Speed Learning Managing Printers Video - Add a network printer in Windows server 2016 Video - Install and use the Print Management Role in Windows Server 2016 Video - Deploy printers using Group Policy in Windows Server 2016 Speed Learning Server 2016 Firewall Video - Turn the Firewall on or off in Windows 2016 Server Video - Allow an inbound port through a Windows Firewall Video - Enable PING for Server 2016 and Windows 10 Video - Using Netsh to Manage the Windows Firewall Video - Using Powershell to Gather Firewall Information Disk Management Video and Lab - Adding Additional Hard Disks Using VirtualBox Video - Shrink or Extend a Volume in Windows Server Video - Format a Volume With Refs in Windows Server Video - Format a volume with FAT32 in Windows Server Troubleshooting Video - NSLookup Video and Lab - Troubleshooting Internet Connectivity Overview of Windows Sysinternal Tools Video - Overview of Sysinternal's Process Explorer Order Your Certificate Now Order Your Certificate Now Feedback Feedback Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Windows Server 2016 - Level 1 Hands-on Training Course Overview Are you looking to begin your Microsoft Server 2016 career or want to develop more advanced skills in Microsoft Server 2016? Then this Windows Server 2016 - Level 1 Hands-on Training course will set you up with a solid foundation to become a confident Windows Server 2016 administrator and help you to develop your expertise in Microsoft Server 2016. This Windows Server 2016 - Level 1 Hands-on Training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Windows Server 2016 - Level 1 Hands-on Training course will set you up with a solid foundation to become a confident Windows Server 2016 administrator and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a Windows Server 2016 administrator. The Windows Server 2016 - Level 1 Hands-on Training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a Windows Server 2016 administrator. This comprehensive Windows Server 2016 - Level 1 Hands-on Training course is the perfect way to kickstart your career in the field of Microsoft Server 2016. This Windows Server 2016 - Level 1 Hands-on Training course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a Windows Server 2016 administrator or want to learn more skills on Microsoft Server 2016 but unsure of where to start, then this Windows Server 2016 - Level 1 Hands-on Training course will set you up with a solid foundation to become a confident Windows Server 2016 administrator and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This Windows Server 2016 - Level 1 Hands-on Training course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive Windows Server 2016 - Level 1 Hands-on Training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Microsoft Server 2016. Entry Requirement There are no academic entry requirements for this Windows Server 2016 - Level 1 Hands-on Training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method This windows server 2016 - level 1 hands-on training online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Course Curriculum Course Overview Course Overview Video Building Your Virtual Lab Environment Video - Downloading ISO and OVA Fles for VirtualBox Video and Lab - Create Virtual Install of Server 2016 Full GUI Using VirtualBox Video and Lab - Create Virtual Install of Server 2016 Core Using VirtualBox Video and Lab - Create Virtual Install of Windows 10 Pro Using VirtualBox Video - Take a Snapshot of Your Current Configuration Building a Microsoft Server 2016 Domain Video and Lab - Preparing Your Network for Active Directory Video and Lab - Prepare Server 2016 for Promotion to a Domain Controller Video and Lab - Promote Server 2016 to a Domain Controller Video and Lab - Join Server 2016 Core to Windows 2016 Domain Video and Lab - Promote Server Core to a Domain Controller Video and Lab - Add a Windows 10 Workstation to a Microsoft Domain Video - Create a Server 2016 Replica Domain Controller Domain Naming System (DNS) Video - Installing the DNS Role Using Server Manager Video - Create a secondary or backup DNS server using Server Core Video - Create a DNS reverse lookup zone in Server 2016 Video - Create a new DNS host record Video - Create a new MX record in DNS Dynamic Host Configuration Protocol (DHCP) Video and lab - Install and configure DHCP Using PowerShell Video - Authorize a Windows 2016 DHCP Server Video - Server and Scope options in Windows server 2016 Video - How to Edit the Default Gateway Settings in DHCP Video - How to Edit DNS Server List in DHCP Video - Use Filters in DHCP to Deny Clients DHCP Services Video - Use DHCP User Classes to Assign Alternate Scope Options Video - Edit a DHCP Scope Video - How to backup and restore the DHCP database video - Create predefined options in DHCP Speed Learning Active Directory Administration Video - Create a user in Active Directory Video - Create an administrator user in Server 2016 Video - Create a distribution group in Active Directory Video - Create and use a security group Video - Create an Organizational Unit Video - Unlock a User Account Video - Move an object to a New Organizational Unit in Active Directory Video - Change the domain administrator password Video - Fix Access Denied when deleting Active Directory objects Speed Learning Group Policy Video - Prevent automatic logoff due to inactivity Video - Create and link a Group Policy Object to an OU Video - Edit group policy objects to affect a user Video - Edit a group policy object to affect a computer Video - Backup and restore Group Policy objects Video - Force Screensaver and Timeouts Using Group Policy Video - Change Users Desktop Background Using Group Policy Speed Learning Server 2016 Administration Video - Overview of The New Start Menu for Server 2016 Video - Working with Task View in Server 2016 Video - Enable Remote Desktop Using PowerShell 623 Video - Rearm The 180-Day Evaluation Period for Wndows Server Video - Rearm The 30-Day Evaluation Period for Windows 10 Video - Create a Heads-up Display Using BgInfo Video - Change the date, time and numbers format in Server 2016. Video - Rename Windows Server 2016 Using PowerShell Manage Files and Shares Video and Lab - Setup Work Folders in a Windows Domain Video and Lab - Configure a Distributed File System Using Windows Server Video - Create a Shared Folder on a Windows Server Video - Create a Shared Folder Using Server Manager Speed Learning Managing Printers Video - Add a network printer in Windows server 2016 Video - Install and use the Print Management Role in Windows Server 2016 Video - Deploy printers using Group Policy in Windows Server 2016 Speed Learning Server 2016 Firewall Video - Turn the Firewall on or off in Windows 2016 Server Video - Allow an inbound port through a Windows Firewall Video - Enable PING for Server 2016 and Windows 10 Video - Using Netsh to Manage the Windows Firewall Video - Using Powershell to Gather Firewall Information Disk Management Video and Lab - Adding Additional Hard Disks Using VirtualBox Video - Shrink or Extend a Volume in Windows Server Video - Format a Volume With Refs in Windows Server Video - Format a volume with FAT32 in Windows Server Troubleshooting Video - NSLookup Video and Lab - Troubleshooting Internet Connectivity Overview of Windows Sysinternal Tools Video - Overview of Sysinternal's Process Explorer Order Your Certificate Now Order Your Certificate Now Feedback Feedback Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Delegation isn’t about offloading tasks—it’s about elevating performance. The Delegation: 20-in-1 Premium Online Courses Bundle is built for leaders, managers, and coordinators ready to drive results through strategic distribution of work and people management. If you're aiming for leadership roles or operational excellence, this is the bundle that puts you on every shortlist. Description Effective delegation is one of the most in-demand leadership skills across industries—from manufacturing to marketing, logistics to tech. Employers want candidates who can manage projects, lead teams, and make smart use of time and talent. This bundle proves you have what it takes to step into authority with confidence. With 20 high-impact certifications, you'll be equipped for supervisory, project management, or operations-focused roles in organisations of any size. It’s an unmatched package for those who want to stand out without breaking the bank. Roles are filling fast—don't miss the chance to be the hire who knows how to lead, not just do. FAQ Q: What jobs can this help me get? A: Team leader, project coordinator, operations manager, team supervisor, workflow analyst, or production planner. Q: Which industries is this relevant to? A: Business operations, logistics, manufacturing, HR, corporate training, and SME management. Q: Will I receive certificates for each course? A: Yes—20 individual certificates will strengthen your CV and LinkedIn profile. Q: Can beginners take this bundle? A: Absolutely. It’s perfect for those starting out or transitioning into leadership roles. Q: How flexible is access? A: Learn entirely at your own pace with lifetime access.

Customer Service Diploma Course Overview This Customer Service Diploma course provides learners with the essential skills and knowledge to excel in a customer-facing role. Covering key aspects such as customer service strategies, effective communication, and problem-solving, this course prepares individuals for a range of situations they may encounter in the customer service industry. With a focus on both interpersonal and digital communication skills, learners will gain the tools to enhance customer satisfaction and contribute to business success. By the end of the course, participants will be equipped to handle customer inquiries, complaints, and communication across various platforms effectively. Course Description The Customer Service Diploma course delves into essential aspects of customer service, including communication strategies, complaint management, and stress resilience. Learners will explore various communication channels such as telephone, email, and graphic communication, developing the ability to adapt their approach depending on the situation. Additionally, the course focuses on establishing goals, managing energy distribution, and tailoring communication styles to improve personal effectiveness. By studying these topics, participants will gain valuable skills that will empower them to thrive in customer service roles and improve both individual and organisational performance. Customer Service Diploma Curriculum Module 01: Understanding Customer Service Module 02: Focusing on the Customer Module 03: Customer Service and the Telephone Module 04: Handling Complaints Module 05: Enduring Stress Module 06: Business Communication Module 07: Verbal and Non-verbal Communication Module 08: Written Communication Module 09: Electronic Communication Module 10: Communicating with Graphics Module 11: Effectively Working for Your Boss Module 12: Identifying Goals Module 13: Effective Energy Distribution Module 14: Working with Your Personal Style Module 15: Building Your Toolbox Module 16: Establishing Your Action Plan (See full curriculum) Who is this course for? Individuals seeking to enhance their customer service skills. Professionals aiming to improve their communication and problem-solving abilities. Beginners with an interest in customer service or client relations. Those looking to pursue a career in client-facing roles across various industries. Career Path Customer Service Representative Call Centre Agent Front Desk Officer Client Relations Executive Customer Support Manager Sales Support Specialist Business Communication Specialist

Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Process Architects, Business Process Owners/Team Leads/Power Users, Enterprise Architects, and Solution Architects. Overview The course introduces you to the concepts and procedures of supply chain planning in SAP SCM (APO).It demonstrates how to forecast future sales and the release of the forecast.The course outlines the different possibilities to create feasible plans for cross-location planning and to achieve a finite detailed plan for certain plants. *You determine feasible stock transfers with deployment functionality and confirm sales orders using Global Available- to-Promise. In this course, students will get to know the concepts and processes of supply chain planning in SAP SCM (APO). This foundation knowledge is mandatory in order for students to have the confidence to complete the subsequent configuration courses. Supply Chain Planning Defining Supply Chain Planning Outlining Supply Chain Planning Master Data & Transaction Data Outlining Supply Chain Master Data Outlining Master Data Mapping Integrating Transaction Data in Supply Chain Planning Demand Planning Outlining Demand Planning (DP) Executing Demand Planning Releasing the Demand Plan Cross-Location Planning Outlining Supply Network Planning (SNP) Integrating Supply Network Planning Applying Cross-Location Planning Procedures Production Planning and Detailed Scheduling Outlining Production Planning and Detailed Scheduling (PP/DS) Applying Production Planning and Detailed Scheduling Deployment and Availability Check Planning Deployment Checking the Availability of Customer Demand New User Interfaces for SAP SCM Identifying the Functionality of Developments in SAP SCM

Retail runs on more than shelves and sales—it’s strategy, systems, and people. The Retail Management: 20-in-1 Premium Online Courses Bundle is built for those aiming to thrive in customer-facing environments, logistics, and store operations. If you want to move up, manage better, or stand out, this bundle is your shortcut to employability. Description From high-street chains to e-commerce giants, employers need candidates who understand not just customer service, but the machinery behind it—stock flow, operations, safety, and communication. This bundle proves you’re up to the task, with certifications across every key retail discipline. Ideal for aspiring retail managers, team leads, stock supervisors, and procurement officers, this bundle offers unbeatable value with 20 in-demand courses in one place. You could spend weeks and hundreds enrolling in separate programmes—or take this cost-effective leap forward. If you're serious about a career in retail, this isn’t one to scroll past. FAQ Q: What jobs does this bundle support? A: Retail manager, team leader, procurement assistant, stock controller, operations supervisor, and customer service lead. Q: Which industries does this apply to? A: Retail, e-commerce, logistics, supply chain, food distribution, and wholesale. Q: Will I receive certificates for each course? A: Yes—every course completed awards a certificate to enhance your CV and online profiles. Q: Can beginners benefit from this bundle? A: Definitely. It suits career starters and experienced staff stepping into management roles. Q: Is there a time limit to complete the courses? A: No limits. You get full access and can learn entirely at your own pace.