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All organizations have policies and procedures that guide how decisions are made and how the work is done in that organization. Professionally written policies and procedures increase organizational accountability and transparency and are fundamental to quality/standards assurance and quality improvement.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Communication Skills Master Class . You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Communication Skills Master Class is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Communication Skills Master Class has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Communication Skills Master Class , like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Communication Skills Master Class? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Communication Skills Master Class there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Communication Skills Master Class is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Communication Skills Master Class does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Communication Skills Master Class was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Communication Skills Master Class is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Basic Communication Skills Definition of Communication 00:03:00 Elements of Communication 00:04:00 Communication Styles 00:03:00 Steps in Communication Process 00:01:00 Step 1 of Communication Process 00:02:00 Step 1 Explained - Goal and preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 of Communication Process 00:04:00 Characteristics of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language and Signals 00:03:00 Third Step in Communication - Seeing Feedback 00:04:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Ways to Improve Communication and Knowledge Check 00:05:00 Increase Effectiveness of Communication 00:08:00 8 Guidelines for Giving Praise and Feedback 00:05:00 Additional Tips for Effective Communications 00:09:00 Section 02: Communication in Organisations & Strategic Communications Communication Requirements in Business 00:08:00 Skills required in corporate communication 00:06:00 Interactive Communications 00:08:00 Reason why Communication Fails 00:03:00 Communication Channels and Their Problems 00:06:00 Indications of Incompetent Communication 00:06:00 Other reasons for Communication failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication in Public Communication 00:09:00 Resources and Audience for Strategic Public Communication 00:07:00 Source of Strategic Communication 00:05:00 Strategic Communication - Summary of three models 00:12:00 Strategic Communication - Guidelines for Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation and Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication and PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management and Issue Advocacy 00:06:00 External Communication - Risk and Crisis Communication 00:10:00 Case Study on Corporate Strategic Communication 00:09:00 Section 03: How to Make Strategic Communication Plans What is Strategy? 00:06:00 What is Communication Strategy? 00:05:00 When Communication Strategy is required 00:04:00 Why Communication Strategy is required 00:03:00 Information we need before making strategy 00:08:00 Setting Goals and Identify Audience 00:08:00 Catagorise your Audience to help draft right message 00:04:00 Drafting Message to cater your audience 00:04:00 Channels and Timing of Communication 00:05:00 Resources risk and Evaluation of communication strategy 00:04:00 Summary of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference between Strategic and Tactical Communication 00:03:00 Traditional Planning and why Refreshed Approached 00:05:00 Change Management - What are concerns? 00:03:00 Refreshed Approach to Communication Planning 00:07:00 Possible Problems in Communication Plan, Success measurement 00:06:00 Measure, Feedback and Manage Cynics 00:03:00 Social Aspects of Communication Strategy 00:12:00 Additional Planning on Social Aspects of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How to Succeed in Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements of Group Communication and Types of Group 00:08:00 Advantages and Disadvantages of Group Discussion 00:08:00 How to prepare for group Discussion 00:07:00 Practice for group Discussion and other aspects 00:08:00 Dos and Don't group Discussion 00:08:00 Section 05: Communication Skills for Conflict Resolution Summary of previous class 00:05:00 What is conflict - class discussion? 00:07:00 Communication in Conflict 00:08:00 Meaning of Positive intent in difficult situations 00:09:00 Positive Intent - Example 00:05:00 De-escalating Emotions as a method to communicate in Conflicts 00:06:00 Detached Responsibility method in resolving conflicts 00:13:00 Keys to handle Angry Peoples 00:06:00 Keys to deal with denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback and Exercise 00:08:00 Assignment Assignment - Communication Skills Master Class 00:00:00

Difficult customers may not be angry, but difficult to work with for a variety of reasons. We will help you to determine the customer's difficult behavioral 'type' and work with an appropriate strategy. View challenging customers as an opportunity to shine, be your best, and set a great service example. Learning Objectives Describe seven types of difficult customers, Apply strategies for working with each type of difficult customer Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

24 Hour Flash Deal **25-in-1 Sales Management Advanced Diploma Mega Bundle** Sales Management Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Sales Management Advanced Diploma package online with Studyhub through our online learning platform. The Sales Management Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Sales Management Advanced Diploma course provides complete 360-degree training on Sales Management Advanced Diploma. You'll get not one, not two, not three, but twenty-five Sales Management Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Sales Management courses are yours for as long as you want them once you enrol in this course This Sales Management Advanced Diploma Bundle consists the following career oriented courses: Course 01: Sales Training: Practical Sales Techniques Course 02: Sales and Marketing Course 03: Advanced Sales and Selling Management Techniques Course 04: Sales and Marketing: Email Marketing Course 05: B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales Course 06: B2B Business Development: Strategies for Sustainable Growth Course 07: Learn to Create A Selling Strategy that Drives Sales Course 08: NLP For Sales, Persuasion & Influence Course 09: Increase Your Sales Through a Profitable Pricing Strategy Course 10: Product Management for Maximum Sales: Boosting Business Success Course 11: Sales Analysis in Excel Course 12: Residential Property Sales Course 13: Basic Training for Real Estate Agents Course 14: Retail Management Course 15: Retail Associate Certificate Course 16: Telemarketing Course 17: Diploma in Sales and Strategic Marketing Certificate Course 18: ETSY Marketing and Business Course 19: Affiliate Marketing Course 20: Content Writing & Copywriting For SEO and Sales Course 21: Marketing Strategies for Business Course 22: Learn to Drive Traffic into Sales through Digital Marketing Course 23: Step-by-Step Guide to Defining and Sizing Your Market Course 24: Corporate Relationship Goals for Success Course 25: Get a Job in Sales: Your Fast Track to Career Success In this exclusive Sales Management Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Sales Management Advanced Diploma lessons One to one assistance from Sales Management Advanced Diploma professionals if you need it Innovative exams to test your knowledge after the Sales Management Advanced Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Sales Management Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Sales Management Advanced Diploma certificate and transcript on the next working day Easily learn the Sales Management Advanced Diploma skills and knowledge you want from the comfort of your home The Sales Management Advanced Diploma course has been prepared by focusing largely on Sales Management Advanced Diploma career readiness. It has been designed by our Sales Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Sales Management Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Sales Management bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Sales Management Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Sales Management Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Sales Management Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Management Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Sales Management Advanced Diploma Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Sales Management Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Sales Management Advanced Diploma Career path You will be able to kickstart your Sales Management Advanced Diploma career because this course includes various courses as a bonus. This Sales Management Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Sales Management Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Alcohol at Work Awareness Certification Liquor isn't unsafe when devoured with some restraint, yet the impacts of liquor misuse and reliance can be serious. Dangerous drinking influences a person's private life, however can likewise inconveniently affect their presentation at work. This can bring about diminished profitability, low assurance and high nonattendance rates. 7% of grown-ups routinely surpass suggested safe cutoff points for liquor utilization. This implies that most associations will utilize laborers with dangerous drinking propensities sooner or later and it is ideal to plan ahead of time for the likelihood that a representative may at some stage expect help to beat their liquor misuse or habit. Liquor misuse is a delicate subject and businesses may feel poorly set up to approach and help representatives who need assistance. Luckily, associations can figure out how to lessen levels of dangerous drinking among their representatives, offer help to laborers who need assistance controlling their liquor admission and find ways to make a sound, safe work space. This course contains viable guidance for businesses across all areas. You Will Learn What liquor abuse and enslavement are, the reason dangerous drinking effectsly affects both a worker and their association and why bosses have a legitimate obligation to address liquor maltreatment in the working environment. Why each business needs to draw up an exhaustive liquor strategy and the central points of interest to consider when assembling an arrangement record. Step by step instructions to spot indications of liquor maltreatment in the working environment, how to move toward a representative who abuses liquor and the help a worker may need during treatment. Why a few laborers are almost certain than others to manhandle liquor, how a work space can add to liquor abuse and the job of separating the working environment. Advantages Of Taking This Course On the off chance that you are in an administrative job, you will profit by figuring out how to distinguish the most well-known indications of liquor maltreatment in your group. In the event that you work in a HR job, this course will furnish you with important foundation data in regards to liquor misuse. This will help you offer help to representatives who participate in hazardous drinking. In the event that you are in an administration or HR job, you will profit by the chance to figure out how to assemble a viable liquor strategy. In the event that you are thinking about a vocation in word related wellbeing, this course will furnish you with a valuable prologue to the effect of liquor on representatives and associations.

🚀 Elevate Your Revenue Game with 'Optimizing Revenue: Unveiling the Factors that Shape Pricing - Part 3 - Influencing Price Dynamics' 🚀   🌟 Are you ready to unlock the secrets behind pricing strategies that drive maximum revenue? Welcome to the third installment of our groundbreaking series - 'Optimizing Revenue: Unveiling the Factors that Shape Pricing.' Get ready to delve deep into the heart of pricing dynamics and emerge as a master of revenue optimization.   📚 Course Curriculum: Module 1: Introduction 🔍 Dive into the world of revenue optimization as we set the stage for a transformative learning experience. Understand why pricing is the linchpin of business success and how it can shape the destiny of your enterprise. Module 2: Understanding Price Influencers 🔑 Unravel the mysteries behind what makes customers tick when it comes to pricing. Explore the psychological factors, market trends, and competitor analysis that play a pivotal role in shaping your pricing strategy. Gain insights into consumer behavior that will empower you to set prices that resonate and drive conversion. Module 3: Calculate Your Score 📊 It's time to put theory into practice. Learn how to assess and calculate your pricing score by evaluating the factors influencing your business. This hands-on module equips you with the tools and frameworks needed to optimize your pricing strategy for maximum revenue.   🌈 Why Enroll in This Course? ✨ Strategic Insights: Gain a comprehensive understanding of the key influencers that shape pricing, empowering you to make informed decisions that drive revenue growth. ✨ Practical Application: Move beyond theory with real-world exercises and case studies. Apply your newfound knowledge to calculate your pricing score and see immediate results. ✨ Industry-Leading Instructors: Learn from seasoned experts who have mastered the art and science of revenue optimization. Benefit from their wealth of experience and stay ahead of the curve. ✨ Community Support: Join a thriving community of like-minded professionals. Exchange ideas, seek advice, and build valuable connections as you embark on your pricing optimization journey.   🎓 Who Should Enroll: Business Owners Entrepreneurs Marketing Professionals Product Managers Sales Executives Anyone seeking to maximize revenue through strategic pricing   💡 Don't miss out on this opportunity to revolutionize your pricing strategy! Enroll now and unleash the full potential of your business. Your optimized revenue awaits!     Course Curriculum Module 1- Introduction Pricing Influencers Explained 00:00 Module 2- Understanding Price Influencers Pricing Variable 1 - Competition 00:00 Pricing Variable 2 - Demand 00:00 Pricing Variable 3 - First of a Kind 00:00 Pricing Variable 4 - Uniqueness 00:00 Pricing Variable 5 - Scarcity 00:00 Pricing Variable 6 - Quality 00:00 Pricing Variable 7 - Margin 00:00 Pricing Variable 8 - Customer Perception of Value 00:00 Module 3- Calculate Your Score Scoring Your Pricing Influencers 00:00

🚀 Unlock Sustainable Profits with 'Mastering Strategic Pricing - Module 1: Core Principles' 🚀   Are you tired of trial and error in your pricing strategies? Ready to transform your business into a profit powerhouse? Look no further! Introducing our exclusive online course:   🌟 Mastering Strategic Pricing for Sustainable Profits - Module 1: Core Principles 🌟   🎓 What's Inside: Module 1: Introduction 🔍 Dive into the world of strategic pricing with a comprehensive introduction that lays the groundwork for your journey. Uncover the key concepts and strategies that will set the stage for your success. Module 2: What Pricing Communicates to Your Customers 🗣️ Explore the psychology behind pricing and learn how to effectively communicate value to your customers. Discover the art of pricing perception and how it can influence consumer behavior. Turn pricing into a powerful tool for building trust and loyalty. Module 3: Pricing Model Basics 💡 Master the fundamental pricing models that form the backbone of successful businesses. From cost-plus pricing to value-based pricing, understand when and how to apply each model to maximize profitability. Gain insights into the nuances of dynamic pricing and how it can give you a competitive edge.   🚀 Why Choose This Course? ✅ Practical Insights: Gain real-world insights and actionable strategies that you can implement immediately in your business. ✅ Expert Instruction: Learn from industry experts who have successfully navigated the complexities of pricing strategies. ✅ Interactive Learning: Engage in hands-on exercises and case studies to reinforce your understanding and skills. ✅ Flexible Schedule: Access the course at your own pace, allowing you to balance your professional development with your busy lifestyle. ✅ Lifetime Access: Enjoy unlimited access to course materials, updates, and resources to stay ahead in the dynamic world of strategic pricing.   🎓 Who Should Enroll? Entrepreneurs and Business Owners Marketing and Sales Professionals Product Managers Small Business Owners Anyone Looking to Boost Profitability Through Strategic Pricing   💥 Enroll Now and Elevate Your Pricing Strategy to Unprecedented Heights! Don't miss out on this opportunity to revolutionize your approach to pricing and secure sustainable profits for your business. Click the link below to enroll in 'Mastering Strategic Pricing for Sustainable Profits - Module 1: Core Principles' today!   Course Curriculum Module 1- Introduction Pricing Strategy Overview 00:00 Module 2- What Pricing Communicates to Your Customers What Price Communicates 00:00 Scenario-Based Pricing 00:00 Types of Pricing Strategies 00:00 What Investors are Looking for in Your Pricing Strategy 00:00 Test Your Pricing 00:00 Module 3- Pricing Model Basics The 3 Pricing Models 00:00 Guess The Pricing Model 00:00 Examples of Pricing Models 00:00 Case Study T-Shirt Pricing 00:00

Overview Strategic planning enables an organisation to shape and guide its overall business objectives. Effective planning allows an organisation to create a framework for developing, adapting and aligning organisational vision and goals to achieve sustained competitive advantage or efficiency.

Getting Started OTHM Level 5 Diploma in Business Management plans to comprehend the centre standards of business and furnish them with a brilliant establishment for a vocation in a wide scope of associations. This empowers the student to secure business techniques and business system plans. After completing this course, the student can progress to Foundation Degrees, Higher National Diploma (HND) and Bachelor's degrees. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations   Entry Requirements   Relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification. The learner must be 18 years or older at the beginning of the course. Mature learners (over 21) with management experience. International students whose first language is not English must score 5.5 or above on the IELTS (International English Language Testing System). Progression   Learners completing the OTHM Level 5 Diploma in Business Management: OTHM Level 6 Diplomas or Will be eligible to gain direct entry into relevant Bachelor's degree programmes or Directly into employment in an associated profession.   Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is earned with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 5 Diploma in Business Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles and Concepts of Strategy Reference No : F/650/1150 Credit : 20 || TQT : 200 In straightforward terms, strategy involves positioning a business favorably to excel in its target market. Yet, attaining a competitive edge demands research, analysis, interpretation, and strategic decision-making. This unit aims to empower learners by enhancing their knowledge and skills, enabling them to actively contribute to an organization's strategy development and successful implementation. UNIT2- The Management of Human Resources Reference No : H/650/1151 Credit : 20 || TQT : 200 The success of a business heavily relies on its capacity to allure, nurture, and retain skilled employees. Human Resource Management (HRM) is centered on bolstering business success and performance through both strategic planning and operational facets. This unit's objective is to familiarize learners with essential principles and concepts in HRM, enabling them to champion a sustainable approach to managing people by comprehending the purpose and breadth of the HRM function. UNIT3- Marketing for Managers Reference No : mber J/650/1152 Credit : 20 || TQT : 200 This unit aims to equip learners with an intricate grasp of the marketing planning process, fostering their ability to apply these principles across diverse business scenarios. It also endeavors to impart a thorough comprehension of environmental analysis, illustrating how this analysis can pave the way for establishing suitable objectives and strategies aimed at augmenting operational marketing performance. UNIT4- Business Law for Managers Reference No : K/650/1153 Credit : 20 || TQT : 200 This unit aims to aid learners in exploring the laws, legislation, and regulations applicable in their home country concerning various types of businesses. It emphasizes that all businesses and their employees must adhere to specific legal frameworks, some of which are tailored to particular business types and structures, while others are universally applicable regardless of a business's operations or location. This unit aims to aid learners in exploring the laws, legislation, and regulations applicable in their home country concerning various types of businesses. It emphasizes that all businesses and their employees must adhere to specific legal frameworks, some of which are tailored to particular business types and structures, while others are universally applicable regardless of a business's operations or location. This unit aims to aid learners in exploring the laws, legislation, and regulations applicable in their home country concerning various types of businesses. It emphasizes that all businesses and their employees must adhere to specific legal frameworks, some of which are tailored to particular business types and structures, while others are universally applicable regardless of a business's operations or location. UNIT5- Management Accounting and Decision Making Reference No : L/650/1154 Credit : 20 || TQT : 200 This unit aims to acquaint learners with the scope and purpose of management accounting, which furnishes business managers with crucial financial information necessary for achieving business objectives. It underscores the importance of this information in facilitating effective decision-making within a business, emphasizing the need for timely and accurate financial data. UNIT6- Business Start-up: Conception to Market Reference No : M/650/1155 Credit : 20 || TQT : 200 This unit aims to bring together prior learning experiences, where learners leverage their knowledge and skills from disciplines like marketing and management. Its goal is to guide individuals aspiring to start their own businesses by providing insights into the necessary requirements, available support systems, and essential personal qualities. Ultimately, learners will apply this amalgamation of knowledge and skills to craft a robust and feasible business plan. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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