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***Level 5: Accounting and Finance*** Accounting and finance assist businesses in measuring, monitoring, and planning their operations. This course has been designed to provide a thorough introduction to business Accounting and Finance as both an idea and a profession. This course will equip you with in-demand accounting and finance skills as well as the ability to complete practicable processes while working in an organisation. This could be tricky, especially if this is your first consignment in the accounting and finance sector. Our Level 5: Accounting and Finance course provides a solid understanding of accounting and financial methods, concepts, and duties to properly prepare you for a career in the accounting and finance sector. Learning Outcomes After completing this Level 5: Accounting and Finance course, learner will be able to: Understand the essentials of accounting and finance Understand the types of cost data and cost analysis Gain a thorough understanding of contribution analysis Understand break-even and cost-volume-profit analysis Understand relevant cost and know to make short-term decisions Know how to manage financial assets Understand forecasting cash needs and budgeting Cost control and variance analysis Know how to manage accounts receivable and credit Know how to manage inventory Understand the time value of money Know how to improve managerial performance Understand capital budgeting decisions Understand improve managerial performance Understand sources of short-term financing Know how to consider term loans and leasing Understand long-term debt and equity financing Understand accounting conventions and recording financial data Why Choose Level 5 Accounting and Finance Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Level 5: Accounting and Finance*** Detailed Course Curriculum Module 1: Essentials of Accounting and Finance Identify the Non-Financial Manager's Concern with Finance The Importance of Finance Financial and Operating Environment Module 2: Types of Cost Data and Cost Analysis The Importance of Cost Data Types of Costs How Do Your Costs Behave? Segregating Fixed Cost and Variable Cost Cost Allocation Cost Analysis What You Can Learn from the Japanese? Module 3: Contribution Analysis Should You Accept a Special Order? How Do You Determine a Bid Price? Determining Profit from Year to Year Are You Utilising Capacity? Module 4: Break-Even and Cost-Volume-Profit Analysis What is Cost-Volume-Profit Analysis? What and Why of Break-Even Sales? What is the Margin of Safety? Cash Break-Even Point What is Operating Leverage? Sales Mix Analysis Module 5: Relevant Cost and Making Short-Term Decisions What Costs Are Relevant to You? Accepting or Rejecting a Special Order Pricing Standard Products Determining Whether to Sell or Process Further Adding or Dropping a Product Line Utilising Scarce Resources Don't Forget the Qualitative Factors Module 6: Forecasting Cash Needs and Budgeting Forecasts Using Forecasts Preparing Financial Forecasts Budgets The Sales Budget The Production Budget The Direct Material Budget The Direct Labour Budget The Factory Overhead Budget The Ending Inventory The Selling and Administrative Expense Budget The Cash Budget The Budgeted Income Statement The Budgeted Balance Sheet A Shortcut Approach to Formulating the Budget Module 7: Cost Control and Variance Analysis Defining a Standard The Usefulness of Variance Analysis Setting Standards Determining and Evaluating Sales Variances Cost Variances Labour Variances Overhead Variances The Use of Flexible Budgets in Performance Reports Standards and Variances in Marketing Sales Standards Variances in Warehousing Costs Module 8: Managing Financial Assets Working Capital Financing Assets Managing Cash Properly Getting Money Faster Delaying Cash Payments Opportunity Cost of Foregoing a Cash Discount Volume Discounts Module 9: Managing Accounts Receivable and Credit Credit References Credit Policy Analysing Accounts Receivable Module 10: Managing Inventory Inventory Management Considerations Inventory Analysis Determining the Carrying and Ordering Costs The Economic Order Quantity (EOQ) Avoiding Stock Outs Determining the Reorder Point or Economic Order Point (EOP) The ABC Inventory Control Method Supply Chain Management Module 11: The Time Value of Money Future Values - How Money Grows Future Value of an Annuity Present Value - How Much Money is Worth Now? Present Value of Mixed Streams of Cash Flows Present Value of an Annuity Perpetuities Applications of Future Values and Present Values Module 12: Capital Budgeting Decisions Types of Investment Projects What Are the Features of Investment Projects? Selecting the Best Mix of Projects With a Limited Budget Income Taxes and Investment Decisions Types of Depreciation Methods How Does MACRS Affect Investment Decisions? The Cost of Capital Module 13: Improving Managerial Performance What is Return on Investment (ROI)? What Does ROI Consist of? - Du Pont Formula ROI and Profit Objective ROI and Profit Planning ROI and Return on Equity (ROE) Module 14: Sources of Short-Term Financing Trade Credit Cash Discount When are Bank Loans Advisable? Working with a Bank Issuing Commercial Paper Using Receivables for Financing Using Inventories for Financing Module 15: Considering Term Loans and Leasing Intermediate-Term Bank Loans Using Revolving Credit Insurance Company Term Loans Financing with Equipment Leasing Module 16: Long-Term Debt and Equity Financing Types of Long-Term Debt Equity Securities How Should You Finance? Module 17: Accounting Conventions and Recording Financial Data Double Entry and the Accounting Equation Assessment Method After completing each module of the Level 5: Accounting and Finance course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5: Accounting and Finance course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5: Accounting and Finance This course is ideal for: Candidates interested to start a career in accountancy Business owners seeking to look after their own accounts Existing accountancy workers in seeking higher positions or promotion Accountancy workers with no formal qualifications Anyone wishing to boost their career prospects. Requirements Level 5: Accounting and Finance There are no specific requirements for Level 5: Accounting and Finance course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Level 5: Accounting and Finance This course may lead you to a variety of career opportunities. Accounts Assistant Accounts Payable & Expenses Supervisor Accounts Payable Clerk Audit Trainee Payroll Administrator / Supervisor Tax Assistant / Accountant. Accounting Clerk Auditing Clerk Accounts Receivable Clerk Certificates Certificate of completion Digital certificate - Included

***Level 5 Accounting & Finance*** Accounting and finance assist businesses in measuring, monitoring, and planning their operations. This Level 5 Accounting & Finance course has been designed to provide a thorough introduction to business Accounting and Finance as both an idea and a profession. This course will equip you with in-demand accounting and finance skills as well as the ability to complete practicable processes while working in an organisation. This could be tricky, especially if this is your first consignment in the accounting and finance sector. Our Level 5 Accounting & Finance course provides a solid understanding of accounting and financial methods, concepts, and duties to properly prepare you for a career in the accounting and finance sector. Learning Outcomes After completing this Level 5 Accounting & Finance course, learner will be able to: Understand the essentials of accounting and finance Understand the types of cost data and cost analysis Gain a thorough understanding of contribution analysis Understand break-even and cost-volume-profit analysis Understand relevant cost and know to make short-term decisions Know how to manage financial assets Understand forecasting cash needs and budgeting Cost control and variance analysis Know how to manage accounts receivable and credit Know how to manage inventory Understand the time value of money Know how to improve managerial performance Understand capital budgeting decisions Understand improve managerial performance Understand sources of short-term financing Know how to consider term loans and leasing Understand long-term debt and equity financing Understand accounting conventions and recording financial data Why Choose Level 5 Accounting & Finance Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Level 5 Accounting & Finance Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Level 5 Accounting & Finance*** Detailed Course Curriculum of this Level 5 Accounting & Finance Course: Module 1: Essentials of Accounting and Finance Identify the Non-Financial Manager's Concern with Finance The Importance of Finance Financial and Operating Environment Module 2: Types of Cost Data and Cost Analysis The Importance of Cost Data Types of Costs How Do Your Costs Behave? Segregating Fixed Cost and Variable Cost Cost Allocation Cost Analysis What You Can Learn from the Japanese? Module 3: Contribution Analysis Should You Accept a Special Order? How Do You Determine a Bid Price? Determining Profit from Year to Year Are You Utilising Capacity? Module 4: Break-Even and Cost-Volume-Profit Analysis What is Cost-Volume-Profit Analysis? What and Why of Break-Even Sales? What is the Margin of Safety? Cash Break-Even Point What is Operating Leverage? Sales Mix Analysis Module 5: Relevant Cost and Making Short-Term Decisions What Costs Are Relevant to You? Accepting or Rejecting a Special Order Pricing Standard Products Determining Whether to Sell or Process Further Adding or Dropping a Product Line Utilising Scarce Resources Don't Forget the Qualitative Factors Module 6: Forecasting Cash Needs and Budgeting Forecasts Using Forecasts Preparing Financial Forecasts Budgets The Sales Budget The Production Budget The Direct Material Budget The Direct Labour Budget The Factory Overhead Budget The Ending Inventory The Selling and Administrative Expense Budget The Cash Budget The Budgeted Income Statement The Budgeted Balance Sheet A Shortcut Approach to Formulating the Budget Module 7: Cost Control and Variance Analysis Defining a Standard The Usefulness of Variance Analysis Setting Standards Determining and Evaluating Sales Variances Cost Variances Labour Variances Overhead Variances The Use of Flexible Budgets in Performance Reports Standards and Variances in Marketing Sales Standards Variances in Warehousing Costs Module 8: Managing Financial Assets Working Capital Financing Assets Managing Cash Properly Getting Money Faster Delaying Cash Payments Opportunity Cost of Foregoing a Cash Discount Volume Discounts Module 9: Managing Accounts Receivable and Credit Credit References Credit Policy Analysing Accounts Receivable Module 10: Managing Inventory Inventory Management Considerations Inventory Analysis Determining the Carrying and Ordering Costs The Economic Order Quantity (EOQ) Avoiding Stock Outs Determining the Reorder Point or Economic Order Point (EOP) The ABC Inventory Control Method Supply Chain Management Module 11: The Time Value of Money Future Values - How Money Grows Future Value of an Annuity Present Value - How Much Money is Worth Now? Present Value of Mixed Streams of Cash Flows Present Value of an Annuity Perpetuities Applications of Future Values and Present Values Module 12: Capital Budgeting Decisions Types of Investment Projects What Are the Features of Investment Projects? Selecting the Best Mix of Projects With a Limited Budget Income Taxes and Investment Decisions Types of Depreciation Methods How Does MACRS Affect Investment Decisions? The Cost of Capital Module 13: Improving Managerial Performance What is Return on Investment (ROI)? What Does ROI Consist of? - Du Pont Formula ROI and Profit Objective ROI and Profit Planning ROI and Return on Equity (ROE) Module 14: Sources of Short-Term Financing Trade Credit Cash Discount When are Bank Loans Advisable? Working with a Bank Issuing Commercial Paper Using Receivables for Financing Using Inventories for Financing Module 15: Considering Term Loans and Leasing Intermediate-Term Bank Loans Using Revolving Credit Insurance Company Term Loans Financing with Equipment Leasing Module 16: Long-Term Debt and Equity Financing Types of Long-Term Debt Equity Securities How Should You Finance? Module 17: Accounting Conventions and Recording Financial Data Double Entry and the Accounting Equation Assessment Method After completing each module of the Level 5 Accounting & Finance course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Accounting & Finance course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5 Accounting & Finance This Level 5 Accounting & Finance course is ideal for: Candidates interested to start a career in accountancy Business owners seeking to look after their own accounts Existing accountancy workers in seeking higher positions or promotion Accountancy workers with no formal qualifications Anyone wishing to boost their career prospects. Requirements Level 5 Accounting & Finance There are no specific requirements for Level 5 Accounting & Finance course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 5 Accounting & Finance course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Level 5 Accounting & Finance This Level 5 Accounting & Finance course may lead you to a variety of career opportunities. Accounts Assistant Accounts Payable & Expenses Supervisor Accounts Payable Clerk Audit Trainee Payroll Administrator / Supervisor Tax Assistant / Accountant. Accounting Clerk Auditing Clerk Accounts Receivable Clerk Certificates Certificate of completion Digital certificate - Included

***Level 5 Accounting & Finance*** Accounting and finance assist businesses in measuring, monitoring, and planning their operations. This course has been designed to provide a thorough introduction to business Accounting and Finance as both an idea and a profession. This course will equip you with in-demand accounting and finance skills as well as the ability to complete practicable processes while working in an organisation. This could be tricky, especially if this is your first consignment in the accounting and finance sector. Our Level 5 Accounting & Finance course provides a solid understanding of accounting and financial methods, concepts, and duties to properly prepare you for a career in the accounting and finance sector. Learning Outcomes After completing this Level 5 Accounting & Finance course, learner will be able to: Understand the essentials of accounting and finance Understand the types of cost data and cost analysis Gain a thorough understanding of contribution analysis Understand break-even and cost-volume-profit analysis Understand relevant cost and know to make short-term decisions Know how to manage financial assets Understand forecasting cash needs and budgeting Cost control and variance analysis Know how to manage accounts receivable and credit Know how to manage inventory Understand the time value of money Know how to improve managerial performance Understand capital budgeting decisions Understand improve managerial performance Understand sources of short-term financing Know how to consider term loans and leasing Understand long-term debt and equity financing Understand accounting conventions and recording financial data Why Choose Level 5 Accounting & Finance Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Level 5 Accounting & Finance*** Detailed Course Curriculum Module 1: Essentials of Accounting and Finance Identify the Non-Financial Manager's Concern with Finance The Importance of Finance Financial and Operating Environment Module 2: Types of Cost Data and Cost Analysis The Importance of Cost Data Types of Costs How Do Your Costs Behave? Segregating Fixed Cost and Variable Cost Cost Allocation Cost Analysis What You Can Learn from the Japanese? Module 3: Contribution Analysis Should You Accept a Special Order? How Do You Determine a Bid Price? Determining Profit from Year to Year Are You Utilising Capacity? Module 4: Break-Even and Cost-Volume-Profit Analysis What is Cost-Volume-Profit Analysis? What and Why of Break-Even Sales? What is the Margin of Safety? Cash Break-Even Point What is Operating Leverage? Sales Mix Analysis Module 5: Relevant Cost and Making Short-Term Decisions What Costs Are Relevant to You? Accepting or Rejecting a Special Order Pricing Standard Products Determining Whether to Sell or Process Further Adding or Dropping a Product Line Utilising Scarce Resources Don't Forget the Qualitative Factors Module 6: Forecasting Cash Needs and Budgeting Forecasts Using Forecasts Preparing Financial Forecasts Budgets The Sales Budget The Production Budget The Direct Material Budget The Direct Labour Budget The Factory Overhead Budget The Ending Inventory The Selling and Administrative Expense Budget The Cash Budget The Budgeted Income Statement The Budgeted Balance Sheet A Shortcut Approach to Formulating the Budget Module 7: Cost Control and Variance Analysis Defining a Standard The Usefulness of Variance Analysis Setting Standards Determining and Evaluating Sales Variances Cost Variances Labour Variances Overhead Variances The Use of Flexible Budgets in Performance Reports Standards and Variances in Marketing Sales Standards Variances in Warehousing Costs Module 8: Managing Financial Assets Working Capital Financing Assets Managing Cash Properly Getting Money Faster Delaying Cash Payments Opportunity Cost of Foregoing a Cash Discount Volume Discounts Module 9: Managing Accounts Receivable and Credit Credit References Credit Policy Analysing Accounts Receivable Module 10: Managing Inventory Inventory Management Considerations Inventory Analysis Determining the Carrying and Ordering Costs The Economic Order Quantity (EOQ) Avoiding Stock Outs Determining the Reorder Point or Economic Order Point (EOP) The ABC Inventory Control Method Supply Chain Management Module 11: The Time Value of Money Future Values - How Money Grows Future Value of an Annuity Present Value - How Much Money is Worth Now? Present Value of Mixed Streams of Cash Flows Present Value of an Annuity Perpetuities Applications of Future Values and Present Values Module 12: Capital Budgeting Decisions Types of Investment Projects What Are the Features of Investment Projects? Selecting the Best Mix of Projects With a Limited Budget Income Taxes and Investment Decisions Types of Depreciation Methods How Does MACRS Affect Investment Decisions? The Cost of Capital Module 13: Improving Managerial Performance What is Return on Investment (ROI)? What Does ROI Consist of? - Du Pont Formula ROI and Profit Objective ROI and Profit Planning ROI and Return on Equity (ROE) Module 14: Sources of Short-Term Financing Trade Credit Cash Discount When are Bank Loans Advisable? Working with a Bank Issuing Commercial Paper Using Receivables for Financing Using Inventories for Financing Module 15: Considering Term Loans and Leasing Intermediate-Term Bank Loans Using Revolving Credit Insurance Company Term Loans Financing with Equipment Leasing Module 16: Long-Term Debt and Equity Financing Types of Long-Term Debt Equity Securities How Should You Finance? Module 17: Accounting Conventions and Recording Financial Data Double Entry and the Accounting Equation Assessment Method After completing each module of the Level 5 Accounting & Finance course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Accounting & Finance course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5 Accounting & Finance This course is ideal for: Candidates interested to start a career in accountancy Business owners seeking to look after their own accounts Existing accountancy workers in seeking higher positions or promotion Accountancy workers with no formal qualifications Anyone wishing to boost their career prospects. Requirements Level 5 Accounting & Finance There are no specific requirements for because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 5 Accounting & Finance course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Level 5 Accounting & Finance This Level 5 Accounting & Finance course may lead you to a variety of career opportunities. Accounts Assistant Accounts Payable & Expenses Supervisor Accounts Payable Clerk Audit Trainee Payroll Administrator / Supervisor Tax Assistant / Accountant. Accounting Clerk Auditing Clerk Accounts Receivable Clerk Certificates Certificate of completion Digital certificate - Included

The simple yet rewarding career in Office Administration Are you always the 'organised one' in your family or at work? Do you enjoy sorting out and organizing every aspect of your daily life? Then consider having a career as an Administrator. Administrative side of a company is also essential for a company to run smoothly. Filing, making travel arrangements, taking bookings, looking after visitors... Every office needs an efficient administrator who can ensure that everything behind the scenes of a successful company is running efficiently. Without one, things quickly start to fall apart. This is a great job for those who like to dabble in a variety of tasks and can multitask with ease. As an Office Administrator you'll be expected to turn your hand to jobs such as sorting out the post, answering the phones, ordering office stationery supplies, greeting clients, typing, filing, managing diaries. During this course you will about both on how to be a capable and efficient Office Administrator. If you are a team player and an organized person with the desire to take initiative then take this course choose a career as an Office Administrator. Course Highlights Extended Diploma in Office Administration is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Office Administration into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Office Administration Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Office Administration is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Office Administration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Extended Diploma in Office Administration - Updated Version Module 01: Introduction to Office Administration 00:14:00 Module 02: Skills of an Effective Administrator 00:15:00 Module 03: Business Writing Skills 00:40:00 Module 04: Communication Skills 00:13:00 Module 5: Managing Meetings and Giving Feedback 01:29:00 Module 6: Organisational Skills 01:18:00 Module 7: Telephone Etiquette 01:09:00 Module 8: Negotiation Techniques 00:18:00 Module 9: Conflict Management 00:16:00 Module 10: Stress Management 00:18:00 Module 11: Time Management 00:39:00 Extended Diploma in Office Administration - Old Version Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Business Writing Module One - Getting Started FREE 00:30:00 Module Two - Working with Words FREE 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Bookkeeping Module One - Introduction FREE 00:30:00 Module Two - Basic Terminology FREE 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing Corporate Behavior 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word for Beginners Accredited Course 00:00:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Certified Microsoft PowerPoint for Beginners - Activities 00:00:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Extended Diploma in Office Administration 00:30:00 Final Exam Final Exam- Extended Diploma in Office Administration 00:30:00

Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview: Are you ready to embark on a journey into SQL Programming? Unlock the power of data manipulation and database management with the SQL Programming Masterclass. This comprehensive course is meticulously designed throughout this masterclass to provide you with an in-depth understanding of SQL, starting from the basics and progressing to advanced topics. You will explore SQL data types, filtering and sorting data, working with functions, handle NULL values, and even diving into complex SQL concepts like joins, unions, etc. With a course duration of carefully crafted lessons, this Masterclass ensures you grasp SQL's nuances and develop the proficiency to apply these skills effectively.By the end of the SQL Programming Masterclass, you will be prepared to navigate the world of databases confidently. Enrol in this course today and start your journey! Key Features of the Course: CPD certificate upon completion 24/7 learning assistance and support Who is This Course For? This course is perfect for individuals seeking to enhance their data management and analysis skills. Whether you're a data analyst, database administrator, software developer, or professional looking to upskill, this course will empower you to harness the power of SQL programming. Prior programming experience is not mandatory, making it accessible to beginners and intermediate learners. What You Will Learn: Foundations of SQL programming: Learn the basics of SQL, database management systems, and the tools used in this course, such as PostgreSQL and SQLectron. Data manipulation: Master the art of extracting, filtering, and sorting data based on specific requirements using various SQL keywords and operators. Advanced querying techniques: Dive deeper into SQL programming by exploring functions, grouping and aggregating data, and using advanced query techniques. Data conversion and manipulation: Discover how to convert data types, concatenate strings, manipulate characters and numbers, and utilise case statements for more sophisticated queries. Joining tables: Understand the different types of joins and how to combine data from multiple tables using join operations effectively. Data modification: Learn how to insert, update, and delete records in a database, as well as manage table structures and constraints.Joining tables: Understand the different types of joins and how to combine data from multiple tables using join operations effectively. Views and schemas: Explore the concepts of views and schemas, and learn how to create and use them to organise and present data effectively. Why Enrol in This Course: Top-reviewed course: Join thousands of satisfied learners who have praised this course for its clear explanations, comprehensive content, and examples. Recently updated curriculum: Benefit from the most up-to-date information and industry best practices in SQL programming. In-demand skills: SQL programming is a highly sought-after skill in today's job market, opening up numerous career opportunities across industries. Requirements: No prior programming experience is required. All you need is a computer with an internet connection and a willingness to learn. Career Path: Upon completing the SQL Programming Masterclass, you'll have the knowledge and skills for various career paths, including: Data Analyst - Average UK salary: £35,000 per year Database Administrator - Average UK salary: £40,000 per year Business Intelligence Analyst - Average UK salary: £45,000 per year SQL Developer - Average UK salary: £40,000 per year Data Engineer - Average UK salary: £55,000 per year Software Developer - Average UK salary: £45,000 per year Data Scientist - Average UK salary: £60,000 per year Certification: Upon completing the Hygiene and Infection Control CPD Level 4 course, you will receive a CPD certificate. It demonstrates your commitment to maintaining the highest standards of hygiene and infection control. Course Curriculum 17 sections • 117 lectures • 10:47:00 total length •Introduction: 00:01:00 •Tools Used in This Course: 00:01:00 •Download PostgreSQL: 00:02:00 •Install PostgreSQL: 00:03:00 •Download SQLectron: 00:02:00 •Install SQLectron: 00:01:00 •Connect to PostgreSQL - Credentials: 00:01:00 •Connect to PostgreSQL Using SQLectron: 00:02:00 •Import Course Data Using SQLectron: 00:02:00 •FOR WINDOWS 32-BIT USERS: Download, Install, Configure & Import Data: 00:08:00 •Check Imported Data: 00:06:00 •What is a Database?: 00:01:00 •SQL Data Types: 00:02:00 •Finally Some Fun! Extracting Data Based on Requirements: 00:01:00 •Filtering Data using WHERE Keyword: 00:08:00 •Filter Data by Range Using BETWEEN: 00:03:00 •Filter Data by Set of Values Using IN: 00:03:00 •Filter Data by Date: 00:05:00 •More Filtering by Date: 00:03:00 •Another Query Filtering by Date: 00:01:00 •Filter Data by Strings: 00:04:00 •More Filtering by Strings: 00:05:00 •More Filtering by Strings 2: 00:10:00 •More Filtering by Strings 3: 00:02:00 •How to Ignore Caps when Filtering by String: 00:04:00 •AND Operator: 00:10:00 •OR Operator: 00:12:00 •NOT Operator: 00:09:00 •AND, OR & NOT Operators: Which Has the Highest Priority?: 00:06:00 •Basic Math Operations: 00:06:00 •Modulo Operator: 00:04:00 •Calculate The Net Salary for Employees: 00:06:00 •Filter Data with Math Equations: 00:03:00 •Concatenate Strings with '||' Operator: 00:06:00 •Concatenate Strings with Numbers: 00:02:00 •Give Your Report Fields A Cool Name: 00:04:00 •A Report for Payroll: 00:07:00 •Order Records by Column: 00:06:00 •Order Records by Multiple Columns: 00:12:00 •How Alias Names Cannot Be Used with WHERE: 00:02:00 •LIMIT Record Count Fetched by Your Query: 00:08:00 •Fetch A Field's Unique Values Using DISTINCT: 00:03:00 •Using DISTINCT Keyword with Multiple Columns: 00:06:00 •What is a NULL Value Anyway?: 00:05:00 •Build More Sophisticated Queries with CASE Statements: 00:10:00 •Your Knowledge So Far Under A Great Test: 00:09:00 •Let Me Introduce You to Functions: 00:04:00 •SUM Function: 00:04:00 •AVG (Average) Function: 00:04:00 •COUNT Function: 00:07:00 •MIN & MAX Functions: 00:04:00 •How To Count Your Field's Unique Values: 00:04:00 •GROUP BY Clause: Use Functions with Dimensions: 00:06:00 •GROUP BY More Than One Dimension: 00:05:00 •Now For Some Tough Workout: 00:09:00 •Filter By Aggregate Functions with HAVING Clause: 00:08:00 •Character Functions - UPPER, LOWER & INITCAP: 00:08:00 •Character Functions - CONCAT & LENGTH: 00:10:00 •Character Functions - LPAD & RPAD: 00:13:00 •Character Functions - TRIM: 00:04:00 •Character Functions - REPLACE: 00:09:00 •Character Functions - SUBSTR: 00:10:00 •Number Functions - MOD & ROUND: 00:11:00 •Number Functions - TRUNC: 00:07:00 •Selectception: A Select Query inside another Select Query!: 00:06:00 •Auto Data Conversion in SQL: 00:11:00 •Cast Date to Character: 00:10:00 •Cast Number to Character: 00:09:00 •Cast Timestamp to Character: 00:07:00 •Cast Character to Number: 00:08:00 •Cast Character to Date & Timestamp: 00:09:00 •UNION: 00:03:00 •UNION ALL: 00:02:00 •Important Note about Combining Queries: 00:02:00 •INTERSECT: 00:01:00 •EXCEPT: 00:01:00 •Employees & Departments Tables Revised: 00:03:00 •Entity Relationship Diagram (ERD): 00:09:00 •Cartesian Join: 00:09:00 •Table Aliases with Joins: 00:07:00 •Why I Don't Recommend Cartesian Joins: 00:08:00 •Inner Join: 00:06:00 •In-Depth Look into Join Types in SQL: 00:03:00 •Outer Join - Right, Left & Full: 00:08:00 •INSERT a New Record to a Table: 00:09:00 •Insert Without Specifying Column Names: 00:09:00 •UPDATE a Record's Field Values: 00:07:00 •CAUTION! How an UPDATE Query Can Go Wrong: 00:04:00 •Update a Record Using Single-Row Functions: 00:04:00 •A Good Exercise: Extract Employee's Email Address: 00:02:00 •Solution: Extract Employee's Email Address: 00:13:00 •DELETE a Table's Record: 00:06:00 •Insert Records with Nested Select Queries: 00:06:00 •SQL Data Types Revised: 00:13:00 •Bookstore Data Set: Let's Move It to Database: 00:04:00 •Create Your First Table!: 00:08:00 •Insert Data to Your New Table: 00:08:00 •Change Column Data Type: 00:07:00 •Rename Column: 00:04:00 •Add a New Column to Table: 00:04:00 •Constraints in SQL: 00:01:00 •Primary Keys: 00:14:00 •NOT NULL Constraint: 00:05:00 •UNIQUE Constraint: 00:04:00 •DEFAULT Constraint: 00:04:00 •Foreign Keys: 00:08:00 •Use Foreign Keys with Joins - Books & Publishers: 00:06:00 •Foreign Keys - Properties: 00:06:00 •Drop Column: 00:01:00 •DROP Table: 00:01:00 •Create a New Table with Select Statement: 00:05:00 •A Trick to Create an Empty Table with Select Statement: 00:03:00 •Insert New Records Using Select Statement: 00:06:00 •Views: 00:03:00 •Schemas: 00:02:00 •Create & Use Schemas: 00:04:00 •Resources - SQL Programming Masterclass: 00:00:00

Overview: Give a compliment to your career and take it to the next level. This Business Management bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Business Management bundle will help you stay ahead of the pack. Throughout the Business Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Business Management course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Business Management Bundle Consists of the following Premium courses: Course 01: Business Management Advanced Diploma Course 02: Strategic Business Management Course 03: Business Administration Level 3 Course 04: Compliance & Business Risk Management Course 05: Business Strategy Planning Course 06: Business Law Course 07: Basic Business Finance Course 08: Business Improvement Course 09: Business Intelligence Analyst Course 10: Google Data Studio: Data Analytics Course 11: International Business Principles Course 12: Introduction to Business Analysis Course 13: Financial Management Course 14: Payroll Administrator Training Course 15: Sales: Psychology of Customers Course 16: Budgeting and Forecasting Course 17: Negotiation Skills Certificate Course 18: Marketing Online Course Course 19: Branding Fundamentals Course 20: Business Training: Communication Skills Enrol now in Business Management to advance your career, and use the premium study materials from Apex Learning. Key Features of the Business Management Course: FREE Business Management CPD-accredited certificate Get a free student ID card with Business Management training (£10 applicable for international delivery) Lifetime access to the Business Management course materials The Business Management program comes with 24/7 tutor support Get instant access to this Business Management course Learn Business Management training from anywhere in the world The Business Management training is affordable and simple to understand The Business Management training is entirely online Description: The Business Management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Business Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. ★★★ Course Curriculum of Business Management ★★★ Course 01: Business Management Advanced Diploma Introduction to Business Management Operations Management Introduction to Business Analysis Strategic Analysis and Product Scope Project Management Development and Succession Planning Process Management Planning & Forecasting Operations Performance Management Management of Cash and Credit Managing Risk and Recovery Quality Management Communication Skills Business Environment Organisational Skills Negotiation Techniques Human Resource Management Motivation and Counselling Customer Service Time Management Conflict Management ---------- And 10 More Courses ---------- How will I get my Business Management Certificate? After successfully completing the Business Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*20 = £199) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) So, enrol now in this Business Management Bundle to kickstart your career! Who is this course for? Anyone from any background can enrol in this Business Management bundle. Requirements This Business Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this Business Management expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hardcopy certificate - Included

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Why Idioms and Phrases Course right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Idioms and Phrases course will set you up with a solid foundation to become a confident English teacher and develop more advanced skills. This comprehensive Idioms and Phrases course is the perfect way to kickstart your career in the field of English: grammar. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Payroll Management Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction What Are Idioms and Why We Must Learn Them More About This Course Idioms and Phrases Unit 1 Shoot Yourself in the Foot My Lips are Sealed Hit the Nail on the Head 4 Tighten Someone's Belt 5 Frog in Throat 6 Slip Someone's Mind 7 Lose Someone's Face 8 Come Rain or Shine 9-Turn-Yourself-In 10 Cost an Arm and Leg 11 Homie 12 Give Someone a Cold Shoulder 13 Have an Egg on Someone's Face 14 Get Butterfly In Someone's Stomach 15 Throw Someone's Money Around 16 Play Innocent 17 Kick Someone Out 18 Turn Someone's Stomach 19 Not Cut Out for Something 20 to Put the Blame on Someone Idioms and Phrases Unit 2 21 Hands Off 22 Pass Away 23 Cut The Deal 24 for My Money 25 Burn Your Bridges 26 Come in Handy 27 Come At Price 28 in A Broad Daylight 29 in the Mood to Do Something 30 in a Jiffy 31 in So Many Words 32 Put Your Mind to It 33 Joking Apart , Joking Aside 34 In Your Dreams 35 Green With Envy 36 Overstep The Line 37 Have a Craving for Something 38 Red Herring 39 Brush Up on Something 40 Clown Around Idioms and Phrases Unit 3 41 Top Banana 42 Work Like A Dog 43 Mouse Potato 44 Teeny-Weeny 45 Take Time Off 46 on the Eleventh Hour 47 How Dare You 48 Hush-Hush 49 Over Someone's Head 50 Not Lift A Finger 51 Fall Behind 52 Make A Fuss 53 That's No Excuse 54 Fender-Bender 55 Scare Someone to Death 56 Come Down to Earth 57 Nothing Between The Ears 58 Lay An Egg 59 Feel Like A Million Dollars 60 I Wasn't Born Yesterday Idioms and Phrases Unit 4 61 Peanut Money 62 Run Into 63 I'll Eat My Hat 64 Sing Like A Bird 65 Black Out 66 on Tip of Someone's Tongue 67 Time Flies 68 Tie The Knot 69 Something Sucks 70 Step On It 71 Creep By 72 Pull Someone's Leg 73 A Pain in The Neck 74 Out of The Blue 75 Off-Color Jokes 76 Heart in The Right Place 77 Hush Money 78 Chicken Out 79 Fill Someone's Shoes 80 Cut It Out Idioms and Phrases Unit 5 81 to Be Off ( Food ) 82 Make Up ( Story ) 83 Soak Up 84 Make Up for Someone or Something 85 Mistake for Something or Somebody 86 Own Up 87 to Be Taken Aback 88 Break Down 89 Hit Below The Belt 90 Get Carried Away 91 Make Ends Meet 92 Look Down on Someone 93 Drop Off 94 All-Nighter 95 At The End of Your Rope 96 Basket Case 97 Cold Feet 98 Sell Someone Short 99 Go Bananas 100 Copycat Idioms and Phrases Unit 6 101 Jump Ship 102 Know-It-All 103 No-Brainer 104 to Mess Up With Someone 105 Knock on The Wood 106 If I Get My Hands on You 107 Come Clean 108 Have A Lot in Plate 109 It's Between to Our Ears 110 What A Mess 111 I'm All Eyes 112 to Have A Lot in Common 113 Go Dutch 114 Eye- Catching 115 Take Your Time 116 Go to Bat for Someone 117 Touch Guy 118 Kick Up Someone's Heels 119 Make A Boo-Boo 120 Voracious Idioms and Phrases Unit 7 121 to Make A Fortune 122 to Be On The Go 123 Cool Someone's Heels 124 Top Dog 125 Road Hog 126 to Put Someone on a Pedestal 127 Bury The Hatchet 128 Zip Someone's Mouth 129 to Ditch Someone 130 Henpecked Husband 131 Bury The Head in The Sand 132 Eager Beaver 133 Until The Cows Come Home 134 Worn Out 135 Drag Someone's Feet 136 Keep Someone's Words 137 Bookworm 138 to Be An Old Hand 139 Runny Nose 140 That's News to Me Idioms and Phrases Unit 8 141 to Have a Heart of Gold 142 Get to the Point 143 to Get Out of Bed on the Wrong Side 144 Barking Up the Wrong Tree 145 to Have Other Fish to Fry 146 No Offense 147 Two-Fisted 148 to Thumb Your Nose at Somebody 149 I Got Your 6 150 Act Your Age 151 Pig Out 152 to Make Up for Something 153 to Hell With Something or Somebody 154 Hop in 155 Cut The Comedy 156 Why The Long Face 157 Ta-Ta for Now 158 The Damage is Done 159 Turn on The Waterworks 160 Home Sweet Home Idioms and Phrases Unit 9 161 A Dead Ringer for Someone 162 Your Wish is My Command 163 Just My Luck 164 What's It to You 165 to Answer the Call of Nature 166 to Be Stuffed 167 Not to Be on Speaking Term 168 Wearing Odd Shoes / Gloves / Socks 169 Rise and Shine 170 Stand Someone Up 171 Pangs of Conscience 172 Leave It to Someone 173 Walking Papers 174 Jump Down Someone's Throat 175 to Soak Someone 176 to Have A Screw Loose 177 to Blow The Fuse 178 Hit And Miss 179 Eat Like A Horse 180 Not in The Same Wavelength Idioms and Phrases Unit 10 181 Eat Your Words 182 From A To Z 183 As White As A Sheet 184 Find Someone's Feet 184 Find Someone's Feet 186 Wind Your Neck in 187 Save Someone's Neck 188 It's Beyond Your Dignity 189 You Are Over The Hump 190 Rainy Day 191 to Have A Big Mouth 192 Not in A Good Mood 193 Dog Days 194 to Stab Somebody in The Back 195 to Get A Kick Out of Something 196 Feel Under The Weather 197 Pipe Down 198 Never Say Die 199 Get in Someone's Hair 200 Cat Got Your Tongue Who should take this course? This comprehensive Idioms and Phrases course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of English: grammar. Entry Requirements There are no academic entry requirements for this Idioms and Phrases course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Description: The administrative office is the department assigned to craft and ensure that the rules and procedures are well implemented in a business or organization. This would help in the operations and functions of each department work well. To learn about administrative functions, this bundle course will provide you six fundamental courses: (1) admin support; (2) personal assistant; (3) business writing; (4) customer service; (5) time management; and (6) organizational skills. All of which are fundamental functions of the administrative department that will be a great contribution to the success of any business. Who is the course for? Professionals, employees or businessmen who want to improve the administration department of their company. People who want to know how administrative management works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Administration Bundle course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bookkeeper Civil Service Administrative Officer Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officer Supervisor Typist. Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Time Management Where Do You Spend Your Time 01:00:00 Managing Tasks 01:00:00 Planning 01:00:00 Goals 01:00:00 Tips From The Gurus 01:00:00 Wrapping Up 00:15:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Administration Bundle Course 00:30:00 Final Exam Final Exam- Administration Bundle Course 00:30:00