2532 Courses delivered Online

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, receptionists are often the first point of contact in a business, setting the tone for customer experience? With over 30,000 receptionist positions advertised annually in the UK, the demand for skilled office administrators and receptionists remains high. Are you ready to elevate your receptionist skills to meet the evolving needs of modern businesses? Our comprehensive Receptionist: Office Admin and Reception bundle is your gateway to mastering this vital role. This jam-packed course bundle equips you with the essential knowledge and abilities to excel in today's office environment. Develop your proficiency in handling customer inquiries, managing schedules, and creating professional documents. Learn the art of minute taking, public speaking, and team management - all crucial skills for a successful office administrator. Master essential software like Microsoft Excel and gain expertise in workflow management to streamline your organization's operations. This Receptionist: Office Admin and Reception Bundle Contain 9 of Our Premium Courses for One Discounted Price: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Course 02: Customer Service Training Course 03: Minute Taking Course 04: Level 3: Public Speaking Diploma Course Course 05: Developing Interpersonal Skills Course Course 06: Meeting Management Diploma Course 07: Document Control and Workflow Management Course 08: Excel for Office Administrator Course 09: Team Management Don't wait, unlock your potential with our Receptionist: Office Admin and Reception bundle. Take control of your career today and join the thousands of successful receptionists who make a difference every day! Learning Outcomes of Receptionist: Office Admin and Reception Develop exceptional customer service skills for enhanced client interaction. Acquire proficiency in minute taking for effective meeting documentation. Enhance public speaking abilities for confident and impactful communication. Learn to cultivate interpersonal skills for better team and client relationships. Gain expertise in managing meetings and controlling office documents efficiently. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery) The Receptionist: Office Admin and Reception is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Receptionist: Office Admin and Reception course materials The Receptionist: Office Admin and Reception comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 02: Customer Service Training Module 01: Introduction To Customer Service Module 02: Characteristics Of Good Customer Service Module 03: Customer Relationship Management Module 04: Communicate With Customers Module 05: Handling Customer Complaints Module 06: Problem Solving Over Phone Module 07: Improving Customer Service Course 03: Minute Taking Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence =========>>>>> And 6 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £117) CPD Hard Copy Certificate: £29.99 CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Receptionist: Office Admin and Reception bundle. This bundle is ideal for: Newcomers to office administration Receptionists seeking career advancement Individuals seeking to upskill Requirements You will not need any prior background or expertise in this Receptionist: Office Admin and Reception bundle. Career path Our Receptionist: Office Admin and Reception bundle will prepare you for a range of careers, including: Senior Receptionist Office Manager Team Leader Customer Service Head Public Relations Officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Elevate your career in real estate with the Estate Agent Diploma - CPD Certified. This comprehensive diploma offers essential knowledge and skills to shine as an estate agent. Whether you're aiming for a new job or seeking a promotion, this course is designed to give you a competitive edge in the real estate industry. Gain the expertise you need to stand out and advance in your career as a proficient estate agent. The Estate Agent Diploma covers a wide range of skills, from fundamental to advanced, ensuring you have a thorough understanding of the real estate market. By mastering various aspects of property sales, management, and client relations, you'll be well-equipped to navigate the complexities of the industry. This diploma not only enhances your professional abilities but also adds significant value to your resume. Throughout the programme, you will develop crucial competencies for success as an estate agent while gaining valuable career insights. You'll build a strong foundation and sharpen your skills, providing you with a clear path for future growth. By the end of the Estate Agent Diploma, you'll be prepared to excel in the competitive real estate sector and achieve your career goals. Along with this Estate Agent Diploma course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Estate Agent Diploma Bundle Consists of the following Premium courses: Course 01: Real Estate Agents | Online Course Course 02: Property Law and Legislation Course 03: Understanding Wills and Probate Laws - Level 2 Course 04: Conveyancing- Online Diploma Course Course 05: Sales: Psychology of Customers Course 06: Social Housing and Tenant Management Level 2 Course 07: Residential Property Sales Course 08: Mortgage Adviser Course Course 09: Customer Service Training Complete Diploma Course 10: Effective Communication Skills Diploma Course 11: Complete Communication Skills Master Class for Life As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Estate Agent Diploma to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Key Features of the Course: FREE Estate Agent Diploma - CPD Certified certificate Get a free student ID card with Estate Agent Diploma - CPD Certified training (£10 applicable for international delivery) Lifetime access to the Estate Agent Diploma - CPD Certified course materials The Estate Agent Diploma - CPD Certified program comes with 24/7 tutor support Get instant access to this Estate Agent Diploma - CPD Certified course Learn Estate Agent Diploma - CPD Certified training from anywhere in the world The Estate Agent Diploma - CPD Certified training is affordable and simple to understand Learning Outcomes: Gain a comprehensive understanding of estate agent responsibilities and real estate market dynamics. Master key aspects of property law and legislation affecting real estate transactions. Develop expertise in conveyancing processes and property sales procedures. Understand the psychological principles behind customer behaviour in real estate. Learn effective techniques for managing social housing and tenant relations. Enhance communication skills crucial for estate agents, including customer service and negotiation strategies. Description The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Real Estate expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum : Course 01: Real Estate Agents | Online Course An Introduction Different Types of Estate Agents Getting Started on the Job Listing Property: Finding the Sellers Valuation Process Negotiation Selling Property: Finding the Buyers Letting Property Technologies Regulations How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Estate Agent Diploma bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Estate Agent Diploma is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path opportunities in the real estate sector: Estate Agent: £25,000 - £40,000 Property Manager: £30,000 - £45,000 Conveyancer: £35,000 - £55,000 Mortgage Advisor: £30,000 - £50,000 Residential Sales Negotiator: £25,000 - £38,000 Customer Service Manager: £30,000 - £50,000 Certificates Certificate of completion Digital certificate - Included

Manual handling remains a crucial aspect of workplace safety across various industries, making awareness and understanding essential for every employee. This course offers clear guidance on how to safely manage and move loads, helping to reduce the risk of injuries and create a safer working environment. Through structured lessons, learners gain valuable knowledge about the principles of safe lifting techniques, risk assessment, and injury prevention, all delivered in an accessible and engaging format. In addition to manual handling, this training bundle includes essential modules on COSHH, confined spaces, fire safety, and forklift operation, ensuring a well-rounded understanding of safety protocols in diverse work settings. Designed for flexible online learning, this course allows participants to progress at their own pace without the need for physical attendance. Ideal for organisations seeking effective safety training that fits modern working demands, this programme combines clarity and convenience to help meet workplace safety expectations confidently. Through the end of the course, the students will have a thorough awareness of the right lifting, carrying, and moving techniques and procedures and the knowledge and abilities required to prevent injuries at work. So, enrol now to acquire all these skills. This Manual Handling Training bundle includes the following courses: Course 01: Manual Handling Training Course 02: COSHH Training Course 03: Working in Confined Spaces Training Course 04: Fire Safety Training Course 05: Forklift Training This training bundle will enable you to - Understand the importance of manual handling safety, and the risks associated with improper techniques Learn the proper techniques for lifting and carrying objects, including the use of proper body mechanics and the importance of proper posture Acquire more about the various types of equipment and tools that can be used to assist in manual handling tasks, such as dollies, hand trucks, and lifting straps Identify the importance of risk assessment and the role of employers in providing a safe work environment Learn about the legal requirements and regulations related to manual handling and the importance of compliance Develop skills in identifying and assessing manual handling risks Acknowledge the significance of manual handling safety in the workplace and the role of individuals in preventing injuries. Key Features of Manual Handling Training Bundle Accredited by CPD Top-notch video lessons Instant e-certificate Entirely online, interactive Manual Handling Training course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Manual Handling Training bundle and make your every penny worth it! How You will be Benefited from Manual Handling Training Bundle All through this self-paced training, you will get engaging learning materials with engaging video lessons and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Accreditation All of our courses included in this Manual Handling Training bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your Manual Handling Training course, you will immediately be sent digital certificates for the bundle courses. CPD 50 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? If you want to work as a Warehouse worker, health care professional, construction worker, delivery driver, or retail and customer service staff then you should take this manual handling training course. Requirements There are no formal requirements for this bundle course to be enrolled. Career path Our course bundle will provide learners with the knowledge and skills to pursue careers in the following fields - Material Handlers: £18,000 - £25,000 per year. Health Care Worker: £18,000 - £35,000 per year. Construction Worker: £20,000 - £35,000 per year. Delivery Driver: £22,000 - £30,000 per year. Retail and Customer Service Staff: £15,000 - £25,000 per year.

Advance your culinary and hospitality career with our diploma bundle. Includes training in professional cooking, HACCP Level 3 food safety, food hygiene for catering, advanced gastronomy, and restaurant management. Ideal for chefs, managers, and food safety experts.

10 High-income & Passive Income Skills Courses - Learn the Skills to Earn More Money Are you looking to learn the skills that will help you earn more money? If so, then the 10 High-income & Passive Income Skills Courses is for you. This bundle course includes 10 in-depth courses that will teach you the skills you need to succeed in today's economy. The courses included in this bundle are: Course 01: Digital Marketing Learn how to use digital marketing to reach your target audience and grow your business. Course 02: Cryptocurrency Learn how to invest in cryptocurrency and make money from the blockchain revolution. Course 03: Copywriting Learn how to write persuasive copy that will sell your products or services. Course 04: ChatGPT Learn how to use ChatGPT to create chatbots that can automate your customer service and marketing. Course 05: Content Marketing Learn how to create content that attracts and engages your target audience. Course 06: SEO - Search Engine Optimisation for Business Learn how to optimize your website for search engines so that more people can find you online. Course 07: Power BI Learn how to use Power BI to analyze data and make better business decisions. Course 08: Microsoft Exce Learn how to use Microsoft Excel to create spreadsheets, charts, and graphs. Course 09: Graphic Design Learn how to use graphic design software to create professional-looking designs. Course 10: Data Analysis Learn how to use data analysis techniques to extract insights from data. Key Features CPD Accredited Free PDF Certificates Lifetime Access No Hidden Fees This bundle course is perfect for anyone who wants to learn the skills they need to earn more money. Whether you're looking to start a new career, grow your business, or simply make more money on the side, this course has something for you. The courses are taught by experienced instructors who are experts in their field. They will teach you the latest techniques and strategies so that you can start using these skills right away. The course is also self-paced, so you can learn at your own pace. You can take the courses in any order that you like, and you can access them from anywhere in the world. Learning Outcomes: By the end of this bundle course, you will be able to: Use digital marketing to reach your target audience and grow your business. Invest in cryptocurrency and make money from the blockchain revolution. Write persuasive copy that will sell your products or services. Use ChatGPT to create chatbots that can automate your customer service and marketing. Create content that attracts and engages your target audience. Optimize your website for search engines so that more people can find you online. Use Power BI to analyze data and make better business decisions. Use Microsoft Excel to create spreadsheets, charts, and graphs. Use graphic design software to create professional-looking designs. Use data analysis techniques to extract insights from data. If you're looking to learn the skills that will help you earn more money, then the 10 High-income & Passive Income Skills Courses is for you. Sign up today and start learning! CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for anyone who wants to learn the skills they need to earn more money. This includes: Digital marketers Cryptocurrency investors Copywriters ChatGPT developers Content marketers SEO experts Power BI users Microsoft Excel users Graphic designers Data analysts Career path Data Analyst Graphic Designer Blockchain Developer Copywriter Content Marketing SEO Executive Certificates Certificate of completion Digital certificate - Included

The art of language is a journey, and with Master Spoken English - 3, you're about to embark on the most exciting leg of that journey. This bundle is designed to help you take your English speaking skills from good to great with advanced courses in grammar, pronunciation, and conversation. Whether you're looking to improve your career prospects, build deeper connections with English-speaking friends and colleagues, or simply enjoy the pleasure of speaking English fluently, Master Spoken English - 3 has everything you need to succeed. So what are you waiting for? Let's take your spoken English skills to the next level and unlock a whole new world of possibilities. This Master Spoken English - 3Bundle Consists of the following Premium courses: Course 01: Master English Speaking 3 Course 02: English Spelling, Punctuation, and Grammar Basic Course Course 03: Diploma in TEFL/TESOL Course 04: Master English Speaking 1 Course 05: Master English Speaking 2 Course 06: English Grammar Level 3 Course 07: 200 Common English Idioms and Phrases Course 08: GCSE English Course 09: Essay Writing in English Course 10: Functional Skills English Practice Level 2 Course 11: IELTS Speaking Masterclass Learning Outcomes: Gain an advanced understanding of English grammar and pronunciation Build on your existing conversational skills to achieve fluency in English Improve your vocabulary and ability to understand English in a variety of contexts Prepare for the IELTS speaking test with confidence Learn how to communicate effectively in professional and social settings Master advanced level English as a foreign language Develop the skills and confidence to express yourself fully in English The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Master Spoken English - 3 expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Key Features of the Course: FREE Master English Speaking CPD-accredited certificate Get a free student ID card with Master English Speaking course (£10 applicable for international delivery) Lifetime access to the Master English Speaking course materials The Master English Speaking program comes with 24/7 tutor support Get instant access to this Master English Speaking course Learn Master English Speaking training from anywhere in the world The Master English Speaking training is affordable and simple to understand The Master English Speaking training is an entirely online CPD 35 CPD hours / points Accredited by CPD Quality Standards Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the Master English Speaking 3 course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Who is this course for? This English course is for everyone Requirements This Master Spoken English - 3 course has been designed to be fully compatible with tablets and smartphones. Career path English Language Teacher (£20k-£35k) Translator (£20k-£40k) Content Writer (£20k-£35k) Journalist (£20k-£50k) Customer Service Representative (£15k-£25k)

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Our business course will help you turn your dreams into reality! This Business course is ideal for advancing your career if you're trying to grow your company or looking for a new business to get into. You can succeed significantly in your business operations if you have the appropriate information and abilities. Our Business course can give you the skills you need to move forward, whether you run a start-up, a small firm, or a major organization. You can acquire the knowledge and abilities that will enable you to boost your earnings and expand your firm from marketing and sales to accounting and finance. The course modules will provide you with the necessary decision-making skills, empowering you to be more confident when selecting the best options for your company. In addition, you will discover the most current strategies and tactics to keep one step ahead of the competition. So don't waste your time anymore. Enrol in our Business course today! This Business Training Bundle Consists of the following Premium courses: Course 01: Business Management Advanced Diploma Course 02: Business Law Course 03: Sales: Psychology of Customers Course 04: Logistic Management Course 05: Level 3 Tax Accounting Course 06: Marketing Fundamentals Course 07: Business Branding Course 08: Ecommerce Management Course 09: Budgeting and Forecasting Course 10: Compliance & Business Risk Management Course 11: Business Writing Diploma Learning Outcomes Gain the capacity to design and carry out successful business plans. Have a basic understanding of accounting and financial analysis in business. Examine the ethical and legal ramifications of conducting business. Recognise the significance of marketing in creating a successful company. Assess how current economic developments are affecting corporate operations. Learn efficient communication techniques that can be used in a professional situation. Make use of technology to make business operations more effective. Identify and put into practice the best methods for controlling resources and people. So enrol now in this Business Training Bundle to advance your career! Curriculum of Business Management 01: Introduction to Business Management 02: Operations Management 03: Introduction to Business Analysis 04: Strategic Analysis and Product Scope 05: Project Management 06: Business Development and Succession Planning 07: Business Process Management 08: Planning & Forecasting Operations 09: Performance Management 10: Management of Cash and Credit 11: Managing Risk and Recovery 12: Quality Management 13: Communication Skills 14: Business Environment 15: Organisational Skills 16: Negotiation Techniques 17: Human Resource Management 18: Motivation and Counselling 19: Customer Service 20: Time Management 21: Conflict Management CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Career path Enrolling on this Bundle can lead you to the following career paths: Finance Advisor Finance Analyst Project Manager Analysis Chief Executive Officer (CEO) Director Entrepreneur Finance Assistant Finance Director Finance Associate And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now A Legal Secretary or PA plays a crucial role in reducing costs and the success of legal professionals. Moreover, with technological advances and fierce competition in the law industry, the demand for the Legal Secretary and PA is constantly rising. To become a legal secretary or PA, you need to acquire certain office skills and learn multiple laws such as- business law, international law, employment law, etc. Along with this Legal Secretary course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates ( Legal Secretaries Advanced Diploma + Additional Courses) Student ID card as gifts. This Legal Secretary Bundle Consists of the following Premium courses: Course 1: Legal Secretaries Advanced Diploma Course 2: Business Law Course 3: Contract Law UK Level 3 Course 4: Employment Law Level 3 Course 5: International Law Course 6: Medical Law Course 7: Family Law 2021 Course 8: Understanding Wills and Probate Laws - Level 2 Course 9: Criminal Law and Criminology Diploma Course 10: Level 2 Effective Minute Taking Course Course 11: Office Skills So, enrol now to advance your Legal Secretary career! Benefits you'll get from choosing Apex Learning for this Legal Secretary: Pay once and get lifetime access to 11 CPD courses, including this Legal Secretary Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the Legal Secretary course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Legal Secretary designed by expert instructors Learn about course at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Legal Secretary Training Course 1: Legal Secretaries Advanced Diploma Legal Secretary Meeting Management & Minute Taking Other Secretarial Roles and Responsibilities Customer Service Role Telephone Etiquette Organizing Work Using MS Word Proof Reading And much more... How will I get my Certificate? After successfully completing the Legal Secretary course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Legal Secretary Training Bundle. Requirements This Training Course has been designed to be fully compatible with tablets and smartphones. Career path Completion of this Legal Secretary bundle will pave the way to different career opportunities for the learners; few examples: Legal Assistant Legal Administrative Assistant Legal Receptionist Legal Admin Assistant Legal Receptionist Legal Support Assistant Legal Administrator Team Legal Secretary For these career opportunities, the average salary generally varies from £15,000 to £40,000 a year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Legal Secretaries Advanced Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to enhance your Service Helpdesk & Technical Support Skills and make yourself a valuable asset in today's job market? Look no further, because our online course is designed to help you achieve just that! Our Service Helpdesk & Technical Support Skills course is ideal for professionals who want to enhance their existing skill set, beginners who want to kickstart their career, or even freelancers who want to start a new business on housekeeping. With this course, you'll gain practical knowledge and skills that are essential for anyone working in customer service and technical support. Learning Outcome of Service Helpdesk & Technical Support: Effective communication skills: Learn how to communicate clearly and effectively with customers and colleagues. Phone etiquette: Master the art of answering and making calls, and build a positive rapport with customers. Active listening: Learn how to listen actively and respond appropriately to customer needs. Problem-solving: Develop problem-solving skills to help you quickly and effectively resolve customer issues. Organisational skills: Learn how to manage your workload and stay organised in a fast-paced work environment. Customer relationship management: Learn how to build and maintain strong customer relationships over time. Business writing skills: Develop effective business writing skills to create clear, concise, and professional written communications. This Service Helpdesk & Technical Support Skills Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: IT Support Technician Training Course 03: Email Writing Training Course 04: Workplace Safety Course 05: Dealing With Difficult People Training Course Course 06: Document Control Course 07: GDPR Course 08: Level 2 Microsoft Office Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Workplace Confidentiality Course 11: Customer Relationship Management Service Helpdesk & Technical Support Skills Curriculum of Service Helpdesk & Technical Support Skills Bundle Course 01: Service Helpdesk & Technical Support Course Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash How will I get my Certificate? After successfully completing the Service Helpdesk & Technical Support Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) So, enrol now in this Service Helpdesk & Technical Support Skills course to advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Service Helpdesk & Technical Support Skills Anyone from any background can enrol in this Service Helpdesk & Technical Support Skills bundle. Requirements Service Helpdesk & Technical Support Skills Our Service Helpdesk & Technical Support Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Service Helpdesk & Technical Support Skills Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Give a compliment to your career and take it to the next level. This Hotel Management, Hospitality and Concierge Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Hotel Management, Hospitality and Concierge Training will help you keep ahead of the pack. The Hotel Management, Hospitality and Concierge Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Hotel Management, Hospitality and Concierge Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Hotel Management, Hospitality and Concierge Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Hotel Management, Hospitality and Concierge Training course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Hotel Management, Hospitality and Concierge Training? Course 01: Concierge Course 02: Level 3 Hospitality Management Course Course 03: Marketing Fundamentals Course 04: Office Skills Course 05: Working Effectively Across Cultures Course 06: Phone-Based Customer Service Course 07: Customer Relationship Management Course 08: Professional Photography Diploma Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Training So, enrol Diploma of Hospitality and Hotel Management now to advance your career! Curriculum of the Diploma of Hospitality and Hotel Management Bundle Course 01: Hotel Management Level 3 Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction How will I get my Diploma of Hospitality and Hotel Management Certificate? After successfully completing the Diploma of Hospitality and Hotel Management course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Hotel Management, Hospitality and Concierge Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this Diploma of Hospitality and Hotel Management course to gather professional knowledge besides their study or for the future. Requirements Our Hotel Management, Hospitality and Concierge Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Diploma of Hospitality and Hotel Management course, it can be studied in your own time at your own pace. Career path Having these Diploma of Hospitality and Hotel Management expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Concierge) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.