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Has the Computer System Validation Engineer left and you’ve been handed their responsibilities? Do the thoughts of your next audit fill you with dread? CSV can be frustrating but this program will show you how to manage electronic data in a regulated manufacturing/laboratory/clinical environment using the GAMP framework and ensure compliance with FDA’s 21 CFR Part 11, EU Annex 11 or other regulatory guidelines.

Buy Big. Save Big; Save: £403! Offer Ends Soon; Hurry Up!! Are you searching for a way to break into the healthcare field? Would you like to know how we can prevent diseases from harming our teeth? Are you interested in a field that helps people excel in their day to day lives? If so, then This course can help you develop skills and knowledge that will drive your career forward and open doors to enchanting opportunities ahead! This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. This course aims to represent the roles and responsibilities of a dental hygienist based on the most commonly used standards. This course will help you perceive knowledge on standard dentistry instruments generally used in dental clinics or hospitals. As a result, you will safely handle the dental instruments and maintain hygienic measurements in the dental office. Likewise, This course incorporates the learning modules that will develop your knowledge on conducting an oral diagnosis, planning treatments based on clients, and implementing dental terminology. Similarly, through This course , you will demonstrate an understanding of paediatric dentistry, including paediatric, restorative, endodontic, prosthodontics procedures, dental trauma, and many more. Moreover, This course will enhance your knowledge of the various infection control measurements that will ensure a hygienic environment in your workplace. Last but not least, after completing This course , you will achieve a thorough understanding of how to manage a dental office in compliance with UK dental practice guidelines. You'll get a Free Student ID card by enrolling in This course . This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. What will I learn from This course ? An overview of general dentistry instruments and their functions Roles and responsibilities of managing a dental office Fundamentals of oral diagnosis, treatment planning and dental terminology Procedures of general handling and safety of dental materials in the dental office How to take infection control measurements in the dental office Foundation of paediatric dentistry Guidelines of dental practice in the UK On top of everything, you will get a certificate that includes 10 CPD points which will help make a mark for yourself in the competitive job market. This certificate will also help you create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. Enrol in This course today and open door Industry Experts have designed the Dental Hygienist course to create a rich and in-depth training experience for all students who enrol. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this Dental Hygienist course straight away and take a step forward in securing a better future! Why should you choose the Course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support **** Course Curriculum **** Dental Hygienist Course Module 01: General Dentistry Instruments Acorn Burnisher Amalgam Carrier Amalgam Well Anaesthetic Syringe Articulating Paper Holder Cement Spatula Composite Instrument Condenser Cotton Forceps Friction Grip Burs Basic Endodontic Instruments Basic Oral Surgery Instruments Basic Orthodontics Instruments And many more... Module 02: Dental Office Management Introduction Office Staff Roles Patient Coordinating Telephoning Filing and Records Management Inventory Management Personnel Policies Financial Management and Accounting Module 03: Oral Diagnosis, Treatment Planning and Dental Terminology Introduction Clinical Examination Locating Teeth within the Mouth Symbols and Color Coding The Treatment Plan Patient Histories Module 04: General Handling and Safety of Dental Materials in the Dental Office Acute and Chronic Chemical Toxicity Personal Chemical Protection Control of Chemical Spills General Precautions for Storing Chemicals Disposal of Chemicals Labelling of Chemical Containers and Safety Data Sheets Labelling Exemptions Eco-Conscience Green Practices Patient Safety Module 05: Infection Control and Instruments Instrument Classification Based on Need for Infection Control Guidelines for Infection Control Hand Hygiene Personal Protective Equipment Environmental Surfaces Module 06: Paediatric Dentistry The Paediatric Patient Behaviour Management Patients with Special Needs Intellectual Disability Diagnosis and Treatment Planning Initial Clinical Examination Preventive Dentistry for Children Orofacial Development Sports Safety Paediatric Procedures Restorative Procedures Endodontic Procedures Prosthodontic Procedures Module 07: Standards of Dental Practice in the UK The GDC of the UK Responsibilities of the GDC Protection and Maintenance of Patient Information and Confidentiality The Confidentiality Model Assessment Process Once you have completed all the Dental Hygienist course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Dental Hygienist course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

50-in-1 Mega Bundle| 1Free CPD PDF+ Transcript | Lifetime Access

20-in-1 Diploma Bundle | Gifts: ! Free CPD PDF + Transcript | Lifetime Access

Do you want to run your medical clinic smoothly and effectively? Learn how the medical and clinical administration works and, with the acquired knowledge, obtain the CPD-accredited certificate that makes your healthcare career effortless. This Course at a Glance Get a brief overview of the Medical and Clinical Administration. Learn how the administration works, including Record Keeping, Making, and Recording Appointments. Learn to maintain medical records. Get acquainted with medical Jargon and terminology. Achieved reward CPD UK accredited certificate. Learn through engaging video-based training sessions. Continuous tutor support is available 24/7. Medical and Clinical Administration Course Overview The medical and clinical administration course is designed for the individual interested in pursuing a career in the health industry in the administration role. You will acquire reception and customer service skills and administration work, such as record keeping, communication, time management, etc. You will also learn the medical jargon and terminology. All in all, the medical and clinical administration course will train you in all the possible ways so that you can play a vital role in the healthcare industry as an administrator. Employers, professional organizations, and academic institutions also value the safeguarding children level 3 course accredited by CPD UK. For details, please visit the Learner FAQs on our website. Who should take this course? The medical and clinical administration course will be appropriated for the following: Learners wishing to be an administrator. Any administrator who is looking to increase his skills and knowledge. The individual who works in the healthcare industry wants to know how the administration works. People who have a keen interest in administration procedures. Learners who wish to explore different types of branches and their work ethic. Entry Requirements The medical and clinical administration course requirements are the following: You need a laptop or PC and a stable internet. Any previous qualifications are not required. You should find a quiet place during the class. Assessment On the assessment round, you will participate in the MSQ test to examine your learning from this course. After completing the gardening course's all modules, learners must answer MCQs to complete the assessment procedure. The MCQ test measures how much a learner can grasp from each section. In the assessment test, you must get 60% as a pass mark. Course Curriculum Introduction to Medical and Clinical Administration ● An Overview of Medical and Clinical Administration ● Reception Skills ● Customer Service The Administration ● Record Keeping ● Making and Recording Appointments ● Communications ● Time management The Maintenance of Medical Records ● Medical Record Keeping Definition ● Training Requirements for Medical Record Keeping ● Medical Record Keeping Procedure ● Complications of Medical Record Keeping Medical Jargon and Terminology ● Origins of Structure and Medical Terms ● Composition of Medical Words ● Terminology of Body Structures, Systems, Diseases and Conditions ● Eponyms, Acronyms and Abbreviations in Common use. Stocks and Supplies Control ● What is Stock and Supply Management? ● Inventory Control System ● Rules for the Sale, Supply and Administration ● Stock and Supply Control Methods Medical Safety Environment ● Patient safety ● Medical Device Safety ● The Importance of Safety signs ● Confidentiality Health & Hygiene ● How to Maintain Health and Hygiene Standards ● Health Care Associated Infections. ● Waste Disposal for Infection Contro ● Cleaning for Infection Control Information Technology in Medical Administration ● Typing and keyboard skills ● Microsoft office software ● Common medical software Medical (Clinical) Coding and Billing ● Medical Coding ● ICD 10 Codes ● Factors Affecting Clinical Coding Errors ● Medical Billing and Insurance Claims Process Legal Aspects and Ethics ● The Differences Between Legal and Ethical Issues ● Legal Issues in Medical Administration ● Ethical Issues in Medical Administration Conclusion Conclusion Recognised Accreditation CPD Certification Service CPD stands for Continuing Professional Development. This term refers to learning activities that professionals undertake to improve their skills and capabilities. Employers and professional organizations globally recognize CPD UK. Thus, a certificate from CPD Certification Service creates value for your professional goal and achievement. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you can order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. The certificate can be obtained in PDF version for £12, and there is an additional fee to receive a printed copy certificate which is £35. FAQs Why should I do this Medical and clinical administration course? You should do this course as this course will uncover how to handle the medical and clinic industry smoothly and effectively with administrative techniques. It will teach all the methods and ways related to medical and clinical administration. How important is it to have an Administration certificate? An administration certificate will make your career path painless as the certification indicates you have enough skills and knowledge to run an organization. The certificate works as the ticket, you now just have to get on the bus. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to continuously improve and update their skills within their professional field. This certificate claims that the certificate holder's knowledge is up-to-date in their work area. How safe is it to purchase a course over the Internet? We have provided online courses for years, and all our learners' info is safe. We have implemented robust security measures to protect our learners' personal and financial information. Additionally, we use secure payment gateways to ensure safe transactions for course purchases. How much do I have to pay to get the hard copy of the certificate? Lead Academy offers students hard and soft copy certificates after completing the course. Students can gain certifications from well-established organizations such as Edexcel, NCFE, CPD, and more. These are the top-known organizations all over Europe. To get the hard copy of your achievement, you must pay £35 only. Is it possible to pay after completing the course? Paying after completing the course is not an option. However, you do have the opportunity to pay in installments during the checkout process. What if I fail in the course? There's no need to worry if you didn't pass the exam or didn't get the required score. You can always retake the exam with better preparation.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Office Admin and Reception Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Office Admin and Reception Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Receptionist : Office Admin and Reception Skills developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Receptionist : Office Admin and Reception Skills Course. **Courses are included in this Receptionist : Office Admin and Reception Skills Bundle Course Course 01: Receptionist : Office Admin and Reception Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Copy Writing Course Course 07: Level 2 Customer Service Course 08: Level 1 Certificate in Well-being Course 09: Mental Health Support Worker Course 10: Level 3 Diploma in Healthcare Support ***Others Included of Receptionist : Office Admin and Reception Skills Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Office Admin and Reception Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 1 Certificate in Well-being*** ------------------- ***Mental Health Support Worker*** ------------------- ***Level 3 Diploma in Healthcare Support*** ------------------- Assessment Method After completing each module of the Receptionist : Office Admin and Reception Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Receptionist : Office Admin and Reception Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Admin and Reception Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Receptionist : Office Admin and Reception Skills because it does not require any advanced knowledge or skills. Students who intend to enrol in this Receptionist : Office Admin and Reception Skills must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Receptionist : Office Admin and Reception Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist - Essential Skills course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist - Essential Skills course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Receptionist - Essential Skills course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Medical Receptionist - Essential Skills course. **Courses are included in this Medical Receptionist - Essential Skills Bundle Course Course 01: Medical Receptionist - Essential Skills Course 02: Workplace Stress Management Course 03: Anger Management ***Others Included of Medical Receptionist - Essential Skills Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist - Essential Skills Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------ Assessment Method After completing each module of the Medical Receptionist - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist - Essential Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist - Essential Skills course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist - Essential Skills course because it does not require any advanced knowledge or skills. Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

The Purpose of this Nursing & Prescribing course is to provide students with a thorough understanding of nurse prescribing practices and procedures, physical and mental health disorders, and the legal responsibilities of the role. This Nursing & Prescribing course will develop the necessary skills and knowledge to advance your medical career while learning from an experienced professional. Through this exclusive Nursing & Prescribing course, you will learn about the duties of a prescriber, including step-by-step instructions on how to administer prescription-only medicines, read product labels, keep patient records, and much more. With this Nursing & Prescribing course, you will also learn about drug abuse in children under the age of 16, patient-centred care, and how to prescribe and manage medicines in various settings, including care homes. Learning Outcomes After completing this Nursing & Prescribing course, the learner will be able to: Gain a thorough understanding of nurse prescribing practices in the UK. Understand the responsibilities as a prescriber. Know the procedure for reporting adverse drug reactions. Know how to administer prescription-only medicines to patients. Understand product labels and what information is required on prescriptions. Understand the rules of record-keeping and professional duty of care. Gain basic knowledge of pharmacological management. Broaden their understanding of anxiety disorders in adults. Have an awareness of the challenges of the role and patient safety. Why Choose Nursing & Prescribing Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. Free PDF certificate as soon as completing the Nursing & Prescribing course. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Nursing & Prescribing Bundle Course Course 01: Adult Nursing Training Course 02: Diploma in Nurse Prescribing Main Course: Nursing & Prescribing Other Benefits Our Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course] Main Course Curriculum Module 1: An Overview of Nurse Prescribing Principles of Good Prescribing Nurse Prescribing Across Various UK Regions British National Formula (BNF) Nurse Prescribing Across the World Module 2: Understanding the Legal and Ethical Aspects of Prescribing Categories of Non-Medical Prescribing Understanding the Legal Issues with Non-Medical Prescribing Supply of Medicines: Relevant Legislation Understanding Controlled Drugs (CDs) Understanding the Prescription Writing Rules Understanding Clinical Negligence Module 3: Understanding Medicine Management Understanding Medicines Nomenclature Understanding Numeracy and Medicine Management Understanding Clinical Pharmacokinetics Understanding Adverse Drug Reactions Understanding Hypersensitivity Reactions Understanding Drug Interactions Module 4: Understanding Anxiety Disorders in Adults What is Pathophysiology? Characteristic Symptoms Pathological Anxiety Anxiety Disorders Psychotherapy Module 5: Liver Diseases: Diagnosis & Prescribing What is Acute Liver Disease? What is Chronic Liver Disease? Understanding Viral Infection Immune System Disorders What is Jaundice? What is Portal Hypertension? Module 6: Pharmacological Management for Common Problems What is Dyspepsia? Understanding Acute Diarrhea and Constipation Inflammatory Bowel Disease What are Nausea and Vomiting? What is Hypertension? What is Diuretics? Respiratory Conditions Understanding Diabetes What is Smoking Cessation? Module 7: Anti-Microbial Prescribing Understanding Hospital-Acquired Pneumonia Choice of Antibiotic What is Antibiotic Resistance? Taking Antibiotic What is Acute Sinusitis? Module 8: Cardiac Problems and Prescribing What is Angina? What is Arrhythmia? The Cardiac Output What is Heart Failure? Angiotensin Receptor Blockers What is Ivabradine? What is Hydralazine? What is Digoxin? Module 9: Neurological Problems and Prescribing What is Epilepsy? What is Temporal Lobe Epilepsy? What is Parkinson's Disease? Clinical Pharmacokinetics What is Depression? Understanding SSRIs Tricyclic and Tetracyclic Antidepressants Module 10: Palliative Cares Introduction to Palliative Care Drug Interactions in Palliative Care When is Palliative Care Appropriate? Symptoms that Palliative Care Address Module 11: Prescribing in Pregnancy and Lactation Understanding Drugs as Teratogens Understanding the Critical Periods in Human Fetal Development Understanding Maternal Pharmacokinetic Changes Use of Drugs in Lactation Assessing the Risk to the Infant Module 12: Prescribing for Older People What is Absorption? What is Distribution? What is Metabolism? What is Excretion? What is Pharmacodynamics? Module 13: Prescribing Children What is Altered Pharmacokinetics? What is Absorption? What is Distribution? What is Metabolism? Understanding Dosage Understanding Dose calculation Licensing Module 14: Common Medicines in Use What is Antibiotics? What are Contraceptives? What are Anticoagulants? What are Antiplatelet Drugs? Topical Agents and Emollients What are Topical Steroids? Module 15: Challenges and Future of Nurse Prescribing Training Competence Voluntary Access to Education Patient Care Needs Formularies Assessment Method After completing each module of the Nursing & Prescribing course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Nursing & Prescribing course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Nursing & Prescribing course is ideal for aspiring Nurse Prescribers and Prescribing Pharmacists. It is an introductory training course designed to gain industry knowledge, skills, and certification to advance their career. Requirements There are no specific requirements for this Nursing and Prescribing course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Nursing and Prescribing course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Nursing & Prescribing qualification will provide you with all of the fundamental skills needed to prescribe, as well as the opportunity to work in a variety of professions, including: Nurses Healthcare professionals Pharmacists Certificates Certificate of completion Digital certificate - Included

This Course at a Glance Gain knowledge about the key terminology used when handling medicines Understand the role and responsibilities of the people involved in safe handling of medicines Gain knowledge about medicine licensing and the key legislations that govern safe handling of medicines Recognise the various types of medicines including the medicines that can only treat symptoms Assess the levels of support the patient requires in terms of capabilities Identify the routes by which the medicine can be administered Understand how to control and use equipment to prevent the spread of infection Understand how to conduct proper label interpretation and record keeping Gain knowledge about the Seven Rights of administering medication Safe Handling of Medicines Course Overview This comprehensive Safe Handling of Medicines Course is designed to equip you with the principles of safe handling, administration and storage of medicines. It covers the key legislations that govern the safe handling of medicines and the roles and responsibilities of the people involved including the basic terminology used when handling medicines. This course will help you assess the importance of policies for record-keeping, label interpretation and the seven rights of medication administration. The NHS makes hundreds of millions of prescribing errors and mix-ups which contribute to as many as 22,300 deaths a year, according to a major report commissioned by the Government. In addition to that, medication errors in the home are estimated to occur at rates between 2%-33% according to Patient Safety Network, 2018. Therefore, obtaining knowledge about the safe handling of medicines is indeed very crucial because even the most harmless medicines can cause side effects if taken incorrectly or in combination with other medications. Upon successful completion of this course, you will be able to safely handle both harmless and hazardous medicines at home and reduce the likelihood of medication side effects. Who should take this course? This Safe Handling of Medicines Course is aimed at: Health and social care staff Care assistants Home caregivers Hospital staff Locum doctors and nurses Employees and employers of company that manufactures or handles medicine Whether you are a healthcare professional looking to gain extensive knowledge about safe medicine handling to ensure the safety of your patients or simply looking to implement such safety precautions at home, this course will set you up with the appropriate credentials to understand the importance of the safe handling of medicines and its impact on a person's health. Entry Requirements There are no academic entry requirements for this Safe Handling of Medicines Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Safe Handling of Medicines Course assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Introduction to the course Module 2: Terminology explained Module 3: The roles of those involved, legislation and licensing Module 4: Groups of medicines Module 5: Levels of support and routes of Module 6: Infection Control and equipment for dispensing Module 7: Label interpretation, record keeping and The Seven Rights Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org