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24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that, according to a recent APM study, UK-based organisations lose an average of £11.1 billion annually due to poor project management, with 60% of projects failing to meet their goals due to poor risk management? This highlights the importance of skilled project managers who can effectively navigate challenges and ensure project success. Are you ready to develop those skills and take your career to the next level? Our Project Risk Management bundle addresses this issue by helping develop skilled project managers who can effectively plan, execute, and control projects while proactively identifying and addressing potential risks. You'll master the core principles of project planning, execution, and control. Learn how to identify and assess risks before they derail your progress. Develop strong leadership and communication skills to keep your team motivated and on track. Discover effective operations management techniques to streamline processes and optimize resources. This Project Risk Management Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Project Risk Management Course 02: Leadership & Management Course 03: Operations Management Course 04: Decision Making in High Stress Situation By investing in this Project Risk Management bundle, learners will not only enhance their employability but also open doors to new career opportunities in a wide range of industries. So enrol now and embark on a journey of professional development with our Project Risk Management bundle. Learning Outcomes of Project Risk Management: Gain proficiency in managing diverse and complex projects effectively. Understand and mitigate compliance risks in organisational contexts. Develop strong leadership qualities and management skills. Enhance abilities to make decisions in high-pressure situations. Learn to optimize operations and improve organizational efficiency. Acquire skills for comprehensive risk assessment in various scenarios. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Project Risk Management Get a free student ID card with Project Risk Management Training program (£10 postal charge will be applicable for international delivery) The Project Risk Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Project Risk Management course materials The Project Risk Management comes with 24/7 tutor support Start your learning journey straightaway! Course Curriculum of Project Risk Management Project Risk Management Introduction to Project Risk Management The Risk Management Process Plan Risk Management Process Identify Risks Process Qualitative Risk Analisys Quantitative Risk Analysis Plan Risk Responses Implement Risk Responses Monitor Risks Risk Governance How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Project Risk Management Bundle is ideal for: Project Managers Risk Analysts Team Leaders Operations Executives Business Consultants Aspiring Managers Requirements You will not need any prior background or expertise in this Project Risk Management bundle. Career path This Project Risk Management bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Project Lead Risk Manager Team Director Operations Head Business Analyst Management Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

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Duration 2 Days 12 CPD hours This course is intended for There is no specific prerequisite for the CDRP© course. However, participants who have at least three years' experience in a data centre and/or IT infrastructures will be best suited. Overview After completion of the course, the participant will be able to: 1. Understand the different standards and methodologies for risk management and assessment 2. Establish the required project team for risk management 3. Perform the risk assessment, identifying current threats, vulnerabilities and the potential impact based on customised threat catalogues 4. Report on the current risk level of the data centre both quantitative and qualitative 5. Anticipate and minimise potential financial impacts 6. Understand the options for handling risk 7. Continuously monitor and review the status of risk present in the data centre 8. Reduce the frequency and magnitude of incidents 9. Detect and respond to events when they occur 10. Meet regulatory and compliance requirements 11. Support certification processes such as ISO/IEC 27001 12. Support overall corporate and IT governance Introduction to Risk Management Risk management concepts Senior management and risk Enterprise Risk Management (ERM) Benefits of risk management Data Centre Risk and Impact Risk in facility, power, cooling, fire suppression, infrastructure and IT services Impact of data centre downtime Main causes of downtime Cost factors in downtime Standards, Guidelines and Methodologies ISO/IEC 27001:2013, ISO/IEC 27005:2011, ISO/IEC 27002:2013 NIST SP 800-30 ISO/IEC 31000:2009 SS507:2008 ANSI/TIA-942 Other methodologies (CRAMM, EBIOS, OCTAVE, etc.) Risk Management Definitions Asset Availability/Confidentiality/Integrity Control Information processing facility Information security Policy Risk Risk analysis/Risk assessment/Risk evaluation/ Risk treatment Threat/Vulnerability Types of risk Risk Assessment Software The need for software Automation Considerations Risk Management Process The risk management process Establishing the context Identification Analysis Evaluation Treatment Communication and consultation Monitoring and review Project Approach Project management principles Project management methods Scope Time Cost Cost estimate methods Context Establishment General considerations Risk evaluation, impact and acceptance criteria Severity rating of impact Occurrence rating of probability Scope and boundaries Scope constraints Roles & responsibilities Training, awareness and competence Risk Assessment - Identification The risk assessment process Identification of assets Identification of threats Identification of existing controls Identification of vulnerabilities Identification of consequences Hands-on exercise: Identification of assets, threats, existing controls, vulnerabilities and consequences Risk Assessment - Analysis and Evaluation Risk estimation Risk estimation methodologies Assessment of consequences Assessment of incident likelihood Level of risk estimation Risk evaluation Hands-on exercise: Assessment of consequences, probability and estimating level of risk Risk Treatment The risk treatment process steps Risk Treatment Plan (RTP) Risk modification Risk retention Risk avoidance Risk sharing Constraints in risk modification Control categories Control examples Cost-benefit analysis Control implementation Residual risk Communication Effective communication of risk management activities Benefits and concerns of communication Risk Monitoring and Review Ongoing monitoring and review Criteria for review Risk scenarios Risk assessment approach Data centre site selection Data centre facility Cloud computing UPS scenarios Force majeure Organisational shortcomings Human failure Technical failure Deliberate acts Exam: Certified Data Centre Risk Professional Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Overview An entry-level medical writer can earn around £35,000, while a more experienced writer can earn around £62,000 per year. If you want to be a part of this lucrative profession, the Medical Writing Training course can be your stepping stone. Our online Medical Writing Training course aims to provide you with quality training in medical writing. The course is divided into 7 modules packed with valuable information. Through these modules, you will learn the core principles of medical writing. Then you will get a clear understanding of how to develop medical reports. The course will also educate you on medical journalism and the process of writing content for medical professionals. At the end of the course, you will receive a recognised certificate of achievement. This certificate will help you prove your proficiency in this area and boost your CV. Enrol today! Course Preview Learning Outcomes Get introduced to the basic principles of medical writing Understand how to conduct reviews and create medical reports Develop your skills in writing pieces for healthcare professionals Learn the process of medical writing in clinical research Explore the vital areas of medical journalism Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Medical Writing Report Writing Communication Who Should Take this Medical Writing Training Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Medical Writing Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Medical Writing Training Certification After completing and passing the Level 2 Media Studies course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Medical Writing Training course will equip you with effective skills and abilities and help you explore career paths such as  Medical writer Research Assistant Module 01: Introduction to Medical Writing Introduction to Medical Writing 00:25:00 Module 02: The Career of a Medical Writer The Career of a Medical Writer 00:20:00 Module 03: Medical Writing Essentials Medical Writing Essentials 00:20:00 Module 04: Reviews and Reports Reviews and Reports 00:25:00 Module 05: Medical Journalism and Mass Media Medical journalism and Mass Media 00:25:00 Module 06: Medical Writing for Medical Professionals Medical Writing for Medical Professionals 00:35:00 Module 07: Medical Writing in Clinical Research Medical Writing in Clinical Research 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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***Limited Time Exclusive Bundle*** Life Just Got Better This Summer ! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Medical Law and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Medical Law bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Medical Law course that will enhance your skills and prepare you for the competitive job market. Also, our Medical Law experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Medical Law, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Medical Law Bundle Consists of the following Premium courses: Course 01: Medical Law Course 02: Mental Health Laws and Awareness - Level 2 Course 03: Public Health Course 04: GDPR in Healthcare Course 05: Consent in Healthcare Course 06: Verification of Death Training for Nurses Course 07: European Medical Device Regulations Course 08: Medication Administration Level 4 Course 09: Medical Transcription Course 10: Vaccine Management Course 11: Epidemiology Course 12: Pandemic Disease Awareness Course 13: Coronavirus (COVID-19) Awareness Course 14: Personal Hygiene Benefits you'll get choosing Apex Learning for this Medical Law: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of the Bundle Course 01: Medical Law An Introduction to Medical Law Legislation on Access to Health, Medical Report, Treatment Legislation on Adult Support Legislation on Public Health and Health Service (Part 1) Legislation on Public Health and Health Service (Part 2) Legislation on Public Health and Health Service (Part 3) Legislation on Public Health and Health Service (Part 4) Legislation on Coronavirus Legislation on Mental Health (Part 1) Legislation on Mental Health (Part 2) Legislation on Abortion Other Legislation (Part 1) Other Legislation (Part 2) Course 02: Mental Health Laws and Awareness - Level 2 The Mental Capacity Act Interface with Legislation, Policy and Procedures Deprivation of Liberty Safeguards The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Mental Health Legislation and Services Liberty Protection Safeguards (LPS) Course 03: Public Health Introduction to Public Health Principles of Public Health Understanding Epidemiology Disease Control Understanding Measures of Disease Frequency Maternity and Childbirth Environment and Public Health Health System and Policy Public Health and Ethics Course 04: GDPR in Healthcare Introduction to GDPR GDPR and Healthcare Setting General Data Protection Regulations Explained Lawful Basis for Preparation Responsibilities and Obligations Electronic Medical Records Rights and Breaches Course 05: Consent in Healthcare Introduction to Covid-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Diagnoses and Treatments Preventions and Social Measures to Be Taken Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Consent Training in Healthcare Course An Introduction to Consent Information Regarding Consent Consent Training in Healthcare Course Best Interest Decision Making Assessing Capacity Providing Care or Treatment to People Who Lack Capacity Public Bodies and Services Created by MCA Act 2005 UK Acts in Relation to Consent Handling Complaints Regarding Consent Course 06: Verification of Death Training for Nurses Introduction to Verification of Death Legal Considerations Expected Death Natural Cause of Death Verification of Unexpected Death Process for Verifying a Death Role of Forensic Nurse Clinical & Forensic Examination Certification & Documentation Course 07: European Medical Device Regulations Overview to European Regulations on Medical Devices Essential Components of EU MDR Reporting Requirements and Identification Quality System in Medical Device Regulation Course 08: Medication Administration Level 4 Introduction to Safe Handling of Medicines Legislation and guidance of medication management Principles of Safe and Appropriate Handling of Medicines Medication Risk Assessment Guidance Handling Medicines in Social Care Settings Consent to Treatment Requirements for Specific Services Levels of Care and Support Procedure for Handling Medication The Six Rights of Medication Administration Covert Administration of Medication Recording Procedures Storage of Medication Transfer and Disposal of Medication Drug Formulation and Ways of Taking It Course 09: Medical Transcription Introduction to Medical Transcription The What, How, Who and Why of Medical Transcription Understanding Medical Reports Medical Language Boot Camp Formatting: The Basics Data Protection Course 10: Vaccine Management Introduction to Vaccine and Vaccination Types of Vaccine Immunology and Immunisation Vaccine Safety Communication Vaccines in Pandemic Paediatric Vaccination Course 11: Epidemiology Understanding Epidemiology Principles of Epidemiology Study Design Disease Occurrence Variation in Disease by Time, Place, and Person Epidemics and Outbreaks Measures of Risk and Disease Prevention Measures of Disease Frequency Role of Epidemiology in Public Health The Epidemiological Concept of Population Course 12: Pandemic Disease Awareness Introduction to Pandemics Pandemics: Risks, Impacts, and Mitigation The SARS - MERS Factors The Novel Coronavirus (2019-nCoV) 2020 Version of the SARS Zoonotic Diseases Pandemic Outbreaks from History(HIV/Aids) Pandemic Outbreaks from History (Influenza) Pandemic Outbreaks from History (Nipah Virus) Pandemic Outbreaks from History (Smallpox) Pandemic Outbreaks from History (Viral Meningitis) Pandemic Outbreaks from History (Ebola Virus) Pandemic Outbreaks from History (Zika Virus) Pandemic Outbreaks from History (Plague) Mild Threats to Human-Being Pandemic Risks and Consequences Pandemic Mitigation: Preparedness And Response Course 13: Coronavirus (COVID-19) Awareness Introduction to COVID-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Diagnosis and Treatment Preventions and Social Measures to Be Taken Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Course 14: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets Foot & Nail Care in Personal Hygiene Hair Care Hygienic Ways Hygienic Approach to Skin Care Maintain Good Toilet Hygiene Potential Hygiene Guidelines Personal Hygiene During Coronavirus Pandemic CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Medical Law bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Medical Law is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Dental Hygienist | Radiography | Human Anatomy and Physiology | Wound Care | Medical Transcription | Medication Administration | Medical Law | Sterile Services Technician | Infection Prevention | Diabetes Care and more... If you've put a smile on someone's face today, you've done more good than you know. Dental hygienists are the people who help us keep our smiles. In addition, they educate patients about oral health. However, dental hygienists are mainly concerned with 'preventive' dental health and treating gum disease - showing us correct home care and helping us to keep our teeth and gums healthy. This includes professionally cleaning our teeth by removing plaque and tartar (usually called a 'scale and polish' or prophylaxis). Dental hygienists are in demand in the United Kingdom as schools struggle to meet the population's needs. In addition, dental hygiene provides a respectable income in England. Starting salaries for dental hygienists working in the NHS are typically between £24,907 and £30,615. This Dental Hygienist bundle will help new dentists kickstart their careers via essential knowledge, skillsets and confidence. Learn the fundamentals of Dental Hygienists to carry out different kinds of oral-care procedures. Have the ability to operate medical imaging technology for diagnostic and treatment purposes, including dental X-rays (radiographs). In addition, understand the responsibilities of a medical administrator and gain invaluable skills like organising schedules, maintaining medical records, and the legal aspects and ethics. Furthermore, to help you showcase your expertise in Dental Hygienist, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Dental Hygienist Bundle Consists of the following Premium courses: Course 01: Dental Hygienist Course 02: Radiography Course 03: Sterile Services Technician Training Level 4 Course 04: Medical Terminology Training Course 05: Medical Transcription Course 06: Medication Administration Level 4 Course 07: GDPR in Healthcare Course 08: European Medical Device Regulations Course 09: Medical Law Course 10: Diabetes Care Diploma Course 11: Immunisation Nurse Course 12: Infection Prevention Training Course 13: Personal Hygiene Course 14: First Aid Trainer Course Benefits you'll get choosing Apex Learning for this Dental Hygienist: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course are included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Course 01: Dental Hygienist General Dentistry Instruments Dental Office Management Oral Diagnosis, Treatment Planning and Dental Terminology General Handling and Safety of Dental Materials in the Dental Office Infection Control and Instruments Paediatric Dentistry Standards of Dental Practice in the UK Course 02: Radiography An Introduction to Radiographic Science Radiological Physics Radiobiology Radiation Protection The Digital Radiographic Image Dental Radiography Radiography of Different Body Parts Course 03: Sterile Services Technician Training Level 4 Introduction Universal Precautions The Laminar Air Flow Hood (LAF) 3 lectures Sterile Compounding Pharmaceuticals Demonstrations Compounding Pharmacy Math BONUS REVIEW OF THE STERILE COMPOUNDING PROCESS Course 04: Medical Terminology Training Human Body Vocabulary with Pictures Equipment, Instruments and Lab Tests Acronyms and Abbreviation Digestive System Cardiovascular System Blood and Immunity System Respiratory System Musculoskeletal System Central Nervous System Course 05: Medical Transcription Introduction to Medical Transcription The What, How, Who and Why of Medical Transcription Understanding Medical Reports Medical Language Boot Camp Formatting: The Basics Data Protection Course 06: Medication Administration Level 4 Introduction to Safe Handling of Medicines Legislation and guidance of medication management Principles of Safe and Appropriate Handling of Medicines Medication Risk Assessment Guidance Handling Medicines in Social Care Settings Consent to Treatment Requirements for Specific Services Levels of Care and Support Procedure for Handling Medication The Six Rights of Medication Administration Covert Administration of Medication Recording Procedures Storage of Medication Transfer and Disposal of Medication Drug Formulation and Ways of Taking It Course 07: GDPR in Healthcare Introduction to GDPR GDPR and Healthcare Setting General Data Protection Regulations Explained Lawful Basis for Preparation Responsibilities and Obligations Electronic Medical Records Rights and Breaches Course 08: European Medical Device Regulations Overview to European Regulations on Medical Devices Essential Components of EU MDR Reporting Requirements and Identification Quality System in Medical Device Regulation Course 09: Medical Law An Introduction to Medical Law Legislation on Access to Health, Medical Report, Treatment Legislation on Adult Support Legislation on Public Health and Health Service (Part 1) Legislation on Public Health and Health Service (Part 2) Legislation on Public Health and Health Service (Part 3) Legislation on Public Health and Health Service (Part 4) Legislation on Coronavirus Legislation on Mental Health (Part 1) Legislation on Mental Health (Part 2) Legislation on Abortion Other Legislation (Part 1) Other Legislation (Part 2) Course 10: Diabetes Care Diploma What is Diabetes The Diabetes Challenge The Cost of Diabetes in Social Care Type 1 Diabetes Type 2 Diabetes Type 2 Diabetes Treatments Prediabetes Gestational Diabetes Other Types of Diabetes Hypoglycaemia Hyperglycaemia and Hyperosmolar Hyperglycaemic State Glossary of Diabetes Terms Course 11: Immunisation Nurse Introduction to Nursing Immunology and Immunisation Understanding Immune System in Nursing Vaccine and Vaccination Types of Vaccine Vaccine Safety Working in Different Healthcare Settings Effective Communication in Nursing Health and Safety in Nursing Hygiene in Nursing Infection Control Course 12: Infection Prevention Training Infection Prevention and Control Policy in the UK Principles of Prevention and Control of Infection Immunization Infections Spread by Food and Water Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Infections & Diseases Spread by Person-to-Person Contact Infections Spread by Sexual Contact Infections Spread by Blood and Body Fluids Course 13: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets Foot & Nail Care in Personal Hygiene Hair Care Hygienic Ways Hygienic Approach to Skin Care Maintain Good Toilet Hygiene Potential Hygiene Guidelines Personal Hygiene During Coronavirus Pandemic Course 14: First Aid Trainer Course Introduction to First Aid Training Classifications and Abbreviations Primary Survey Secondary Survey Incidents Management Basic First-Aid Techniques Dealing with Minor Injuries Dealing with Major Injuries Dealing With Fractures and Dislocations Call for an Emergency Sports First Aid First Aid at Work Place And Much More... CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Dental Hygienist) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Dental Hygienist) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This highly practical and unique course will take you through a defined process to help make your recruitment as efficient and as effective as possible. Ways of identifying the behavioural competencies required to be successful in the role are explored so that you can draw up accurate job descriptions and profiles to define your ideal candidate. The course then investigates through online and offline options for attracting and sourcing candidates.

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A senior administrator or PA is often the first voice that a customer or VIP will hear when contacting a business. This course will ensure that your telephone manner and procedures are first-class and ready for all eventualities. You'll learn how to handle external distractions and speak clearly, as well as handling nuisance calls or abusive callers efficiently. It even covers the best methods for leaving voicemail messages or following them up. By various education styles, you'll find your phone usage will benefit significantly from these lessons. Learning Outcomes Fully understand the rules of telephone etiquette for business Know how to handle rude or abusive callers Manage voicemails and forward them to the concerned person Learn about telephone language Provide excellent customer service over the phone Present a polite and dependable first contact for your company Maintain high communication standard under stress or in busy moments Act immediately on receiving important or sensitive information Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for?  Everybody should know how to handle a call, whether they are on the calling end or the receiving. If it's a business call we're talking about, then the etiquettes must be strictly maintained. That's why this course is mandatory for every professional of any given organisation. Although, it doesn't hurt to know telephone etiquette, even if you are not making business calls, which means that everyone can benefit greatly from this course. Career Path The course is suitable for those in the roles of; Executive Personal Assistant Secretary Administrator Receptionist Personal/ Business Assistant Associate/ Executive/ Manager of any department of an organisation Requirements This Telephone Etiquette Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01: Let's Get Started! Getting Started 00:05:00 Module 02: Proper Telephone Etiquettes Using Proper Phone Language 00:15:00 Module 03: Keys to Handle Voicemail Messages & Caller Moods Handling Rude and Angry Callers 00:10:00 Module 04: Employee Training Methods Methods of Training Employees 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.