Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
24 Hour Flash Deal **25-in-1 Food Safety Management Mega Bundle** Food Safety Management Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Food Safety Management package online with Studyhub through our online learning platform. The Food Safety Management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Food Safety Management course provides complete 360-degree training on Food Safety Management. You'll get not one, not two, not three, but twenty-five Food Safety Management courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Food Safety Management courses are yours for as long as you want them once you enrol in this course This Food Safety Management Bundle consists the following career oriented courses: Course 01: Food Safety Training Certificate Course 02: Food Safety & Hygiene Certificate Level 1 Course 03: Level 1 & 2 Food Hygiene Certificate and HACCP Training Course 04: Level 2 Food Safety Course 05: Food Hygiene Certificate Course 06: Food Hygiene Training Level 2 Course 07: Kitchen Porter Training: Hygiene, Safety, and HACCP Principles Course 08: Food Handlers Certificate Course 09: HACCP Course Course 10: Food Allergen, Food Safeguarding and Kitchen Management Course Course 11: Good Manufacturing Practices (GMP) Course 12: Food Labelling Regulations Training Course 13: Food Microbiology Course 14: Supervising Food Safety in Catering Course 15: Food Hygiene and Safety Audit in Catering Course 16: Level 2 TACCP Training Course Course 17: Vacuum Packing Training: Food Preservation and Safety Course 18: Oven Cleaning Training Course 19: Comprehensive Dishwashing Training and Kitchen Hygiene Course 20: Food and Beverage Manager Course 21: Catering Management Course 22: Quality Assurance Manager Course 23: Food Science Diploma Course 24: Food Technology Diploma Course 25: Food Hygiene: How to Achieve a 5 Star Food Hygiene Rating In this exclusive Food Safety Management bundle, you really hit the jackpot. Here's what you get: Step by step Food Safety Management lessons One to one assistance from Food Safety Management professionals if you need it Innovative exams to test your knowledge after the Food Safety Management course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Food Safety Management courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Food Safety Management certificate and transcript on the next working day Easily learn the Food Safety Management skills and knowledge you want from the comfort of your home The Food Safety Management course has been prepared by focusing largely on Food Safety Management career readiness. It has been designed by our Food Safety Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Food Safety Management Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Food Safety Management bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Food Safety Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Food Safety Management Elementary modules, allowing our students to grasp each lesson quickly. The Food Safety Management course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Food Safety Management training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Food Safety Management Please note, To get qualified you need to enrol the below programmes: ISO 22000: Food Safety Management Systems Professional Level 4 Award in Food Safety Management for Catering(RQF) Level 4 Award in Food Safety Management for Manufacturing (RQF) Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Food Safety Management course, all you need is - A smart device A secure internet connection And a keen interest in Food Safety Management Career path You will be able to kickstart your Food Safety Management career because this course includes various courses as a bonus. This Food Safety Management is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Food Safety Management career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
Root Cause Analysis (RCA) is used to analyse the root causes of focus events with both positive and negative outcomes, but it is most commonly used for the analysis of failures and incidents. Causes for such events can be varied in nature, including design processes and techniques, organizational characteristics, human aspects and external events. RCA can be used for investigating the causes of non-conformances in quality (and other) management systems as well as for failure analysis, for example in maintenance or equipment testing.
Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you currently working as a leader or manager? Or do you own a business and want to manage your project? Then admit to the Project Manager course and gain skills in project management. The purpose of the course is to teach you to understand how the project works and help you to follow the appropriate ways of managing and controlling a project. In the course, you will learn to define your plans and set goals, the system of dealing with the supporters, critics and bystanders, etc. You will also know to motivate the team members, know how to communicate with them properly, plan and schedule, and more. Along with the Project Manager Training Course Bundle, you will get an original hardcopy certificate, transcript and a student ID card absolutely FREE. Courses are included with this Project Manager Training Bundle: Course 01: Level 3- Project Management Course 02: Performance Management Course 03: Effective Communication Skills Course 04: Applied Business Analysis Diploma Course 05: Sales Negotiation Training Course 06: Data Analysis in Excel Level 3 Course Course 07: Compliance & Business Risk Management Course 08: Purchasing & Procurement Course - Level 3 Course 09: Facilities Management Level 3 Course 10: Quality Management Course 11: Risk Management Project Manager Training Course will provide you with the CPD certificate that you'll need to succeed. All of our courses have interactive online modules that allow studying to take place where and when you want it to. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Project Manager: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum **Project Management Training Course** Module 1: Project Management Fundamentals: Know the Principles and Get it Right In this module of Project Management, we will cover the following topics: What is a Project? The Four-Stage Project Lifecycle Project Stages and Boundaries One Reason why Projects go Wrong The terminology used in the Project Stages More on Project Gateways / Stage Gates Module 2: Project Definition Stage: The Vital Foundation to Your Success In this module of Project Management, we will cover the following topics: Define your Project: Goals and Objectives Understanding Project Scope Dealing with Scope Creep Project Definition: Summary Module 3: Project Planning Stage: Failing to Plan = Planning to Fail In this module of Project Management, we will cover the following topics: The Book of the Plan The Stakeholder Engagement Process Stakeholder Analysis Milestones are your Best Friends The Work Breakdown Structure Module 4: Project Delivery Stage: Don't you Love it When a Plan Comes Together! In this module of Project Management, we will cover the following topics: The Four Essentials of Leading your Team Project Delivery - The Three Key Cycles Module 5: Project Closure Stage: Deep Sigh - You're Nearly Done In this module of Project Management, we will cover the following topics: Closing your Project in an Orderly Manner Closing Words Course 2: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication Great Communication Tips Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Applied Business Analysis Diploma Introduction to Business Analysis Business Processes Business Analysis Planning and Monitoring Strategic Analysis and Product Scope Solution Evaluation Career Prospect as a Business Analyst in the UK Course 5: Sales Negotiation Training The Mind Of A Consultant Mastering Sales Is Mastering Life Skills The Continuous Journey Universal Laws Of Success The Three Pillars Of Success And many more ... Course 6: Data Analysis in Excel Level 3 Course Modifying a Worksheet Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Forecasting Data Course 7: Compliance & Business Risk Management Introduction to Compliance Five basic elements of compliance Compliance Management System (CMS) Compliance Audit Compliance and Ethics Risk and Types of Risk Introduction to Risk Management Risk Management Process Course 8: Purchasing & Procurement Course - Level 3 Supply Chain Basics Role of Procurement in an Organisation The Purchasing Cycle Purchasing Toolkits Managing Competitive Bids Quality Management Course 9: Facilities Management Level 3 Introduction to Facility Management Space Management Managing Workplace Services Human Resource and Contract Management Lease-Purchase and Vendor Management Course 10: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Course 11: Risk Management Introduction to Risk Management Risk and Types of Risk Benefits of Risk Management Enterprise Risk Management And many more... CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Training Bundle. Requirements This Training Course has been designed to be fully compatible with tablets and smartphones. Career path Project Manager (Avg. Annual Salary: £25,000 - £65,000) Project Scheduler (Avg. Annual Salary: £15,000 - £35,000) Project Management Coach (Avg. Annual Salary: £30,000 - £65,000) Quality Assurance Tester (Avg. Annual Salary: £18,000 - £50,000) Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3- Project Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included
Gain an in-depth understanding of GDPR solutions and how they map to compliance requirements. Learn how to perform and lead Privacy Information Management System (PIMS) certification audits to ISO 19011 standards. Enhance your existing or learn with new skills in the field of Data Protection; Candidates deliver Assurance services to organisations by advising on conformance with PIMS requirements; Become a Technical expert on the preparation required for ISO 27701 Certification About This Course Learning outcomes Understand a Privacy Information Management System (PIMS) and its processes based on ISO/IEC 27701 Identify the relationship between ISO/IEC 27701, ISO/IEC 27001, ISO/IEC 27002, and other standards and regulatory frameworks Acquire the competences of the auditor's role in planning, leading, and following up on a management system audit in accordance with ISO 19011. Learn how to interpret the requirements of ISO/IEC 27701 in the context of a PIMS audit Course Overview Domain 1-The Process of Auditing Information Privacy Systems & Solutions Domain 2-Governance & Management of Information Privacy Technology Domain 3-Information Systems Acquisition, Development & Implementation Domain 4-Information Systems Operations, Maintenance & Service Management Domain 5-Protection of Personally Identifiable Information (PII) Assets Course Agenda Day 1: Introduction to Privacy Information Management System (PIMS) and ISO/IEC 27701 Day 2: Audit principles, preparation, and launching of an audit Day 3: On-site audit activities and Closing the Audit Accreditation This course is Accredited by NAS and Administered by the IECB Assessment All candidates at official training courses will be tested throughout the course delivery, with quizzes and exercises. The final exam is a 10 question essay type exam, offered on the afternoon of the final day. This exam should be completed within 180 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Prerequisites None, but candidates would benefit from having a fundamental understanding of Audit principles What's Included? Comprehensive course materials totalling some 450 pages Case Study Exam fees Exam pass guarantee Who Should Attend? Auditors seeking to perform and lead Privacy Information Management System (PIMS) certification audits Managers or consultants seeking to master a PIMS audit process Individuals responsible for maintaining conformance with PIMS requirements Technical experts seeking to prepare for a PIMS audit Expert advisors in the protection of Personally Identifiable Information (PII)
24-Hour Flash Sale! Prices Reduced Like Never Before!! Ensuring quality stands as the cornerstone of success for businesses, and that's the reason the demand for professionals skilled in Quality Assurance (QA) and Quality Management has seen a significant rise across the UK. With industries facing tighter regulations and higher consumer expectations, nearly 60% of UK businesses are now investing more in quality management systems. This Level 3 Diploma in Quality Assurance & Quality Management course is tailored to equip you with the expertise needed to meet the required standards. The curriculum is designed to offer a thorough understanding of the principles of Quality Assurance and Quality Management. Starting with the basics of QA, it progresses to more complex topics such as Material Management, Strategic Planning aligned with ISO 9001 standards, and the application of Quality Tools for Problem-solving. You'll get into Lean Process and Six Sigma, methodologies for Process Improvement, understand the essentials of Facilities Management, and navigate through Compliance, Business Risk Management, Commercial Law, and GDPR Data Protection. This blend of coursework prepares you to implement and oversee quality management systems effectively. This Certificate in Quality Assurance (QA) Manager at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! This Quality Assurance (QA) Manager bundle consists of 11 essential courses related to Quality Assurance (QA) Course 01: Quality Assurance (QA) Manager at QLS Level 3 Course 02: Quality Management Course 03: Material Management Course 04: Quality Management and Strategic Training - ISO 9001 Course 05: Quality Tools and Problem Solving Methods Course 06: Diploma in Lean Process and Six Sigma Course 07: Process Improvement: Reduce Waste Course 08: Facilities Management Level 3 Course 09: Compliance & Business Risk Management Course 10: Commercial Law Course 11: GDPR Data Protection Level 5 Stepping into the Quality Assurance and Quality Management field with this diploma under your belt not only boosts your career prospects but also places you at the forefront of industry standards and excellence. Whether you're aiming to enhance your current role or pivot to a career dedicated to upholding quality and compliance, this course provides the knowledge and skills necessary to make a significant impact. Join in on this journey to become a key player within your organisation or industry and showcase your skills! Learning Outcomes of Quality Assurance (QA) Manager at QLS Level 3 course: Master the principles of quality assurance and quality management. Apply ISO 9001 standards for quality management and strategic planning. Utilise quality tools and problem-solving methods effectively. Implement Lean Process and Six Sigma for process improvement. Oversee compliance and risk management within a business context. Understand GDPR data protection and its application in QA. This Quality Assurance (QA) Manager at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Quality Assurance (QA) Manager at QLS Level 3 Course? Get a free QLS Endorsed and CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support Take a step toward a brighter future! Course Curriculum Course 01: Quality Assurance (QA) Manager at QLS Level 3 Module 01: Concept of Quality Module 02: Key Terms Module 03: Categories Module 04: Customer Input Module 05: Plan Quality Module 06: Design of Experiments Module 07: Quality Control Module 08: Control Charts Module 09: Sampling Module 10: Six Sigma Module 11: The Steps Module 12: The 6 Six Sigma Challenges Course 02: Quality Management Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Course 03: Material Management Module 01: Introduction to Material Management Module 02: Purchasing and Supply Chain Management Module 03: Inventory Management Module 04: Planning and Control Module 05: Stores Management and Control Module 06: Forecasting Module 07: Material Requirements Planning Module 08: Materials Handling Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Quality Assurance (QA) Manager at QLS Level 3 exams. How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: QA Professionals Career Changers Aspiring Managers Industry Enthusiasts Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Quality Assurance Manager - £35,000 to £60,000 Quality Management Specialist - £30,000 to £50,000 Lean Six Sigma Consultant - £40,000 to £70,000 Compliance Officer - £25,000 to £45,000 Facilities Manager - £28,000 to £55,000 Data Protection Officer - £30,000 to £60,000 . Certificates Certificate in Quality Assurance (QA) Manager at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Quality Assurance (QA) Manager at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme, and also you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. Please note that international students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.
Safety is not just a requirement; it's a commitment. Our Level 2 Health and Safety course is designed to empower employees, supervisors, and managers with the essential knowledge and skills to create a safer work environment. This course is perfect for those seeking to deepen their understanding of workplace safety and the laws that govern it. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Level 2 Health and Safety course teaches learners how to keep workplaces safe and healthy. They will learn about the laws that protect workers and how to manage safety in different environments. The course covers how to identify and assess risks, and control common hazards like dangerous equipment, electrical issues, fires, and gas safety. Learners will also understand how to prevent and respond to accidents and illnesses at work. They will explore various workplace hazards and learn specific safety practices for different types of work settings. By the end of the course, learners will be equipped with the knowledge to create safer workplaces and ensure the well-being of all employees. Course Curriculum Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Workplace Health, Safety and Welfare Module 04: Risk Assessment and Common Risks Module 05: Work Equipment Hazards and Risk Control Module 06: Electrical, Fire and Gas Safety Module 07: Accidents and Ill Health at Work Module 08: Other Health and Safety Hazards at Work Module 09: Safety in Different Work Settings Learning Outcomes: Understand health and safety laws relevant to the workplace. Learn effective health and safety management strategies. Recognise workplace health, safety, and welfare requirements. Conduct risk assessments and identify common workplace risks. Identify hazards related to work equipment and control measures. Ensure electrical, fire, and gas safety in the workplace. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 2 Health and Safety 2:06:58 1: Module 01: Health and Safety at Work and the Laws 15:25 2: Module 02: Managing for Health and Safety 18:05 3: Module 03: Workplace Health, Safety and Welfare 12:15 4: Module 04: Risk Assessment and Common Risks 11:25 5: Module 05: Work Equipment Hazards and Risk Control 15:09 6: Module 06: Electrical, Fire and Gas Safety 16:13 7: Module 07: Accidents and Ill Health at Work 10:51 8: Module 08: Other Health and Safety Hazards at Work 14:16 9: Module 09: Safety in Different Work Settings 12:19 10: CPD Certificate - Free 01:00 Who is this course for? New employees needing safety awareness. Managers overseeing workplace safety. Supervisors ensuring team safety compliance. Safety officers managing workplace hazards. HR personnel developing safety policies. Career path Health and Safety Officer Workplace Safety Inspector Risk Assessment Consultant Health and Safety Trainer Safety Compliance Manager Occupational Health Advisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Safety is not just a requirement; it's a commitment. Our Level 2 Health and Safety course is designed to empower employees, supervisors, and managers with the essential knowledge and skills to create a safer work environment. This course is perfect for those seeking to deepen their understanding of workplace safety and the laws that govern it. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Level 2 Health and Safety course teaches learners how to keep workplaces safe and healthy. They will learn about the laws that protect workers and how to manage safety in different environments. The course covers how to identify and assess risks, and control common hazards like dangerous equipment, electrical issues, fires, and gas safety. Learners will also understand how to prevent and respond to accidents and illnesses at work. They will explore various workplace hazards and learn specific safety practices for different types of work settings. By the end of the course, learners will be equipped with the knowledge to create safer workplaces and ensure the well-being of all employees. Course Curriculum Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Workplace Health, Safety and Welfare Module 04: Risk Assessment and Common Risks Module 05: Work Equipment Hazards and Risk Control Module 06: Electrical, Fire and Gas Safety Module 07: Accidents and Ill Health at Work Module 08: Other Health and Safety Hazards at Work Module 09: Safety in Different Work Settings Learning Outcomes: Understand health and safety laws relevant to the workplace. Learn effective health and safety management strategies. Recognise workplace health, safety, and welfare requirements. Conduct risk assessments and identify common workplace risks. Identify hazards related to work equipment and control measures. Ensure electrical, fire, and gas safety in the workplace. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 2 Health and Safety 2:06:58 1: Module 01: Health and Safety at Work and the Laws 15:25 2: Module 02: Managing for Health and Safety 18:05 3: Module 03: Workplace Health, Safety and Welfare 12:15 4: Module 04: Risk Assessment and Common Risks 11:25 5: Module 05: Work Equipment Hazards and Risk Control 15:09 6: Module 06: Electrical, Fire and Gas Safety 16:13 7: Module 07: Accidents and Ill Health at Work 10:51 8: Module 08: Other Health and Safety Hazards at Work 14:16 9: Module 09: Safety in Different Work Settings 12:19 10: CPD Certificate - Free 01:00 Who is this course for? New employees needing safety awareness. Managers overseeing workplace safety. Supervisors ensuring team safety compliance. Safety officers managing workplace hazards. HR personnel developing safety policies. Career path Health and Safety Officer Workplace Safety Inspector Risk Assessment Consultant Health and Safety Trainer Safety Compliance Manager Occupational Health Advisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there’s important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.