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***24 Hour Limited Time Flash Sale*** HR (HR Management, payroll and Development) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Dive into the multidimensional world of Human Resources (HR) with our exceptional HR Management, Payroll, and Development Bundle! Our comprehensive course bundle is ideal for aspiring HR professionals seeking to improve their theoretical knowledge base. Additionally, this bundle includes five relevant Continuing Professional Development (CPD) Quality Standard (QS) accredited courses: Workplace Confidentiality, Performance Management, Dealing with Conflict at Work, Line Management, and Talent Management Level 3. CPD QS accreditation ensures the course content is relevant and up-to-date, promoting continuing professional competence. All these courses combined offer a comprehensive exploration of HR theory and provide a strong foundation for your HR career. 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our HR (HR Management, payroll and Development) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: HR Training & Development QLS Course 02: Virtual Interviewing for HR QLS Course 03: HR and Payroll Administrator 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Workplace Confidentiality Course 02: Performance Management Course 03: Dealing with Conflict at Work Course 04: Line Management Course 05: Talent Management Level 3 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class The HR Management, Payroll, and Development bundle brings together eight indispensable courses, creating a thorough exploration of HR theory. Each course covers specific areas, providing in-depth knowledge and understanding, essential for an efficient HR professional. From HR Training & Development to Talent Management Level 3, the course topics offer a broad spectrum of HR practices. These courses are designed to give learners a solid foundation in HR, imparting the necessary knowledge to handle everything from payroll administration to dealing with workplace conflict. You'll learn how to create and implement successful training programs, effectively manage performance, and navigate virtual interviewing scenarios. With the added benefit of understanding line management and workplace confidentiality, you'll be well-prepared for a career in HR. CPD 250 CPD hours / points Accredited by CPD Quality Standards Career path HR Administrator: £19,000 - £24,000 HR Officer: £24,000 - £30,000 Payroll Administrator: £20,000 - £25,000 Line Manager: £30,000 - £40,000 Talent Management Specialist: £35,000 - £50,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Preserving the charm of vintage furniture and enhancing design appeal is a craft that continues to hold timeless value. This CPD-accredited Furniture Restoration and Design course offers a detailed look into the world of restoration, from understanding different types of wood to breathing life back into antique pieces. Whether you're drawn to the aesthetics of aged furniture or looking to build a professional path in design restoration, this course provides structured knowledge tailored for modern learners. Explore the essentials of upholstery work, learn how to restore classic pieces, and gain insight into DIY projects—all while understanding how to operate safely and effectively. The course also includes guidance on starting out in the UK furniture restoration industry, offering clarity and direction for those with creative flair and an eye for detail. With flexible online learning, you can develop your expertise in furniture design and restoration at your own pace—no workshop required. Course Curriculum: Module 01: Introduction to Furniture Restoration Module 02: How to Get Started Module 03: Woods in Furniture Restoration Module 04: Upholstery Restoration Module 05: Restoring Antiques Furniture Module 06: DIY: Restoration Projects Module 07: Safety Precautions in DIY Projects Module 08: Career Information for Furniture Restorer in the UK Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Furniture Restoration and Design - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Furniture Restoration and Design - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Furniture Restoration and Design - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Furniture Restoration and Design - CPD Accredited training.

Why Choose Twinmotion Realtime Rendering Training Course? Click here for info Empower architects, designers, and visualization experts with our Twinmotion training. Learn tools, materials, lighting, animation, and rendering. Explore advanced techniques for lifelike landscape and special effects using Twinmotion's asset library. Opt for in-person or live online sessions. Duration: 10 hrs Method: 1-on-1, Personalized attention Schedule: Tailor your own hours of your choice, available from Mon to Sat between 9 am and 7 pm Twinmotion Real-time 3D Architecture Visualization Course Outline: Module 1: Introduction to Twinmotion Explore Twinmotion's real-time 3D visualization capabilities Master the Twinmotion interface for efficient scene manipulation Prepare 3D files for import and manage the workflow Module 2: Materials and Realism Enhance scenes with realistic materials and visual quality Utilize videos as materials and apply glow effects Create grunge materials for added texture and realism Employ the X-ray material for specific visualization needs Module 3: Landscape and Vegetation Integrate vegetation using Twinmotion's scatter, HQ trees, and growth features Customize grass and utilize HQ vegetation assets for realism Create time-lapse effects for vegetation growth Module 4: Library and Object Import Access the Twinmotion library for furniture and objects Seamlessly import external 3D objects Obtain high-quality 3D assets from the internet and add to the user library Utilize BIM-objects for additional assets Module 5: Lighting and Animation Work with various lighting options, including area light and volumetric light Add animated characters and vehicles for dynamism Incorporate construction vehicles and aircraft for realism Module 6: Volumes and Interactivity Utilize volumes and the animator feature for dynamic scenes Implement urban elements and measurement tools for accuracy Module 7: Nature and Weather Effects Utilize Twinmotion's nature features, including physical sky and weather effects Create realistic lighting for outdoor scenes Add ocean effects for water elements Module 8: Rendering Techniques Master rendering processes, from creating images to exporting panoramas and animations Implement depth of field improvements for captivating visuals Create BIM motion virtual reality phases for immersive experiences Utilize the Twinmotion presenter feature for streamlined presentations Module 9: Final Project Apply knowledge and skills to complete a final render project in Twinmotion Download Twinmotion https://www.twinmotion.com › download Learn how to download and install Twinmotion, the fast, easy real-time archvis tool.

24 Hour Flash Deal **25-in-1 UK Insurance Excellence: Advanced Diploma in Insurance and Risk Management Mega Bundle** UK Insurance Excellence: Advanced Diploma in Insurance and Risk Management Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the UK Insurance Excellence: Advanced Diploma in Insurance and Risk Management package online with Studyhub through our online learning platform. The UK Insurance Excellence: Advanced Diploma in Insurance and Risk Management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Advanced Diploma in Insurance and Risk Management course provides complete 360-degree training on Advanced Diploma in Insurance and Risk Management. You'll get not one, not two, not three, but twenty-five UK Insurance Excellence: Advanced Diploma in Insurance and Risk Management courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Advanced Diploma in Insurance and Risk Management courses are yours for as long as you want them once you enrol in this course This UK Insurance Excellence: Advanced Diploma in Insurance and Risk Management Bundle consists the following career oriented courses: Course 01: Understanding Insurance Principles in the UK Course 02: Actuary Certification: Navigating the Complex World of Risk and Finance Course 03: Finance: Financial Risk Management Course 04: Corporate Risk And Crisis Management Course 05: Finance Law Fundamentals: Legal Aspects of Financial Transactions Course 06: Pension UK Course 07: Credit Control and Compliance Training Course 08: Governance and Risk Management: Navigating Corporate Strategies Course 09: Business Law Course 10: Financial Investigator Course 11: Stakeholder Management Course 12: Financial Analysis Methods Course 13: Financial Advisor Training Course 14: Accounting Fundamentals Diploma Course 15: Comprehensive Mortgage Advice and Financial Guidance Course 16: Mastering UK Self Assessment Tax Return Procedures Course 17: Fraud Detection & Prevention: Safeguarding Against Deception Course 18: Marginal Costing in Economics: Financial Decision-Making Course 19: Improving Your Credit Score: Financial Health Strategies Course 20: Financial Crime Officer Course 21: Improve your Financial Intelligence Course 22: Influencing and Negotiation Skills Course 23: Time Management Course 24: Leadership Skills Training Course 25: Decision Making and Critical Thinking Online Course The UK Insurance Excellence: Advanced Diploma in Insurance and Risk Management course has been prepared by focusing largely on Advanced Diploma in Insurance and Risk Management career readiness. It has been designed by our Advanced Diploma in Insurance and Risk Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The UK Insurance Excellence: Advanced Diploma in Insurance and Risk Management Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Advanced Diploma in Insurance and Risk Management bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advanced Diploma in Insurance and Risk Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Advanced Diploma in Insurance and Risk Management Elementary modules, allowing our students to grasp each lesson quickly. The Advanced Diploma in Insurance and Risk Management course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive UK Insurance Excellence: Advanced Diploma in Insurance and Risk Management bundle, you really hit the jackpot. Here's what you get: Step by step Advanced Diploma in Insurance and Risk Management lessons One to one assistance from Advanced Diploma in Insurance and Risk Managementprofessionals if you need it Innovative exams to test your knowledge after the Advanced Diploma in Insurance and Risk Managementcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Advanced Diploma in Insurance and Risk Management courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Advanced Diploma in Insurance and Risk Management certificate and transcript on the next working day Easily learn the Advanced Diploma in Insurance and Risk Management skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Advanced Diploma in Insurance and Risk Management training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Advanced Diploma in Insurance and Risk Management Requirements To participate in this Advanced Diploma in Insurance and Risk Management course, all you need is - A smart device A secure internet connection And a keen interest in Advanced Diploma in Insurance and Risk Management Career path You will be able to kickstart your Advanced Diploma in Insurance and Risk Management career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Advanced Diploma in Insurance and Risk Management career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Description: This Microsoft Project 2013 Advanced - Complete Video Course is designed to introduce you to the advanced commands and features of Microsoft Projects 2013. You will learn how to manage the project environment and manage task structure, linking projects, how to set a baseline in a project, and how to work with custom fields. You will also learn about generating project views and producing project reports, how to create and run effective project reports, find out about cost management, explore the use of earned value analysis for your project, discover advanced options for customizing your workspace, dive into options for consolidating and splitting projects, and much more. So, if you are interested to take your project management skills to the next level, this course will be very beneficial for you. So, don't be late to join this course today. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Project 2013 Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Project 2013 Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Managing the Project Environment Link Projects FREE 00:11:00 Baseline a Project 00:12:00 Work with Custom Fields 00:23:00 Managing Task Structures Change a Task List 00:21:00 Create a Network Diagram 00:13:00 Manage the Critical Path 00:05:00 Use Lag and Lead 00:13:00 Analyze Earned Value 00:24:00 Generating Project Views Use View Commands 00:24:00 Use Existing Views 00:11:00 Create Custom Views 00:15:00 Format and Share the Timeline View 00:12:00 Producing Project Reports Use Existing Reports 00:10:00 Create Custom Reports 00:23:00 Export Visual Reports 00:05:00 Mock Exam Mock Exam- Microsoft Project 2013 Advanced - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Project 2013 Advanced - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Everyday workplace activities—from lifting small boxes to adjusting office equipment—can carry risks when done incorrectly. This course offers a clear and structured look at the principles of safe manual handling, with a focus on reducing strain, preventing injury, and encouraging responsible movement in various job settings. Whether you work in an office, warehouse, or retail environment, understanding the basics of manual handling is vital for personal safety and a healthier work culture. Presented in a straightforward format, this CPD-accredited course is tailored for learners seeking flexible, online training without unnecessary jargon or filler. You'll explore the key causes of musculoskeletal injuries, understand how to assess movement risks, and learn how to apply basic safety strategies that can be easily remembered and implemented. It's a smart choice for those looking to enhance their awareness and approach to physical tasks—without needing to leave their desk. Course Curriculum: Introduction to Manual Handling Manual Handling: Introduction, Legislation and Guidance Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Introduction to Manual Handling - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Introduction to Manual Handling - CPD Accredited training.

This beginner to intermediate level qualification course provides a structured exploration of the world of wine and is suitable for both wine industry professionals and wine enthusiasts. Individuals on this course will gain knowledge of the principal and regionally important grape varieties of the world and the styles of wine they produce. Through a combination of tasting and theory, candidates will explore the factors that impact style and quality and learn how to describe wines with confidence.

Course Overview: Our Level 3 Award in Education and Training (AET) is perfect for those looking to enter the adult teaching industry in the UK and beyond. This course provides a comprehensive understanding of teaching roles, planning inclusive sessions, assessment principles, and creating supportive learning environments. Delivered online or in-class with full tutor support, our course materials are accessible anytime, anywhere, through our student portal. Sector Covered: This qualification is highly sought-after across various industries, including healthcare, beauty, education, security, and more. From healthcare professionals to educators and trainers, the Level 3 AET equips individuals with the necessary skills to excel in their respective fields. Course Outlines: Understanding teacher/trainer roles and responsibilities Building effective relationships in education and training Implementing inclusive teaching approaches Principles of assessment Creating safe and supportive learning environments Motivating learners Planning, delivering, and evaluating teaching sessions Exploring different assessment methods Managing potential problems in teaching Utilizing teaching equipment and aids Practical teaching sessions (Teaching concepts and techniques) Entry Requirement: Basic functional skills (Numeracy, Literacy, ICT) are required. However, individuals with experience or competence may opt for the distance learning course. How it Works: With our self-study method and tutor support, our online or distance learning option provides flexibility. Upon enrollment, you'll receive all necessary materials and access to the student portal. Complete assignments within 12 weeks, and upon finishing earlier, receive your certificate promptly. A 1-day micro-teach on your chosen topic is required, where you'll showcase your teaching abilities. Corporate or Group Booking: Enjoy special discounts for corporate or group bookings. Our experienced trainers can conduct sessions at your location. Contact us to arrange corporate or group training. Assessment: No formal examination is required. Instead, submit a portfolio at the end of the course. Course Fee: Distance Learning Online: £197.00 (all inclusive) Webinar (Zoom) Live Class: £259.99 (all inclusive) Face-to-Face Class: £279.99 (inside London) / £329.99 (outside London) (all inclusive) Book Now

Register on the Sage 50 Payroll Beginner today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Sage 50 Payroll Beginner is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Sage 50 Payroll Beginner Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Sage 50 Payroll Beginner, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 1: Payroll Basics Module 1: Payroll Basics 00:10:00 Module 2: Company Settings Module 2: Company Settings 00:08:00 Module 3: Legislation Settings Module 3: Legislation Settings 00:07:00 Module 4: Pension Scheme Basics Module 4: Pension Scheme Basics 00:06:00 Module 5: Pay Elements Module 5: Pay Elements 00:14:00 Module 6: The Processing Date Module 6: The Processing Date 00:07:00 Module 7: Adding Existing Employees Module 7: Adding Existing Employees 00:08:00 Module 8: Adding New Employees Module 8: Adding New Employees 00:12:00 Module 9: Payroll Processing Basics Module 9: Payroll Processing Basics 00:11:00 Module 10: Entering Payments Module 10: Entering Payments 00:12:00 Module 11: Pre-Update Reports Module 11: Pre-Update Reports 00:09:00 Module 12: Updating Records Module 12: Updating Records 00:09:00 Module 13: E-Submissions Basics Module 13: e-Submissions Basics 00:09:00 Module 14: Process Payroll (November) Module 14: Process Payroll (November) 00:16:00 Module 15: Employee Records And Reports Module 15: Employee Records and Reports 00:13:00 Module 16: Editing Employee Records Module 16: Editing Employee Records 00:07:00 Module 17: Process Payroll (December) Module 17: Process Payroll (December) 00:12:00 Module 18: Resetting Payments Module 18: Resetting Payments 00:05:00 Module 19: Quick SSP Module 19: Quick SSP 00:10:00 Module 20: An Employee Leaves Module 20: An Employee Leaves 00:13:00 Module 21: Final Payroll Run Module 21: Final Payroll Run 00:07:00 Module 22: Reports And Historical Data Module 22: Reports and Historical Data 00:08:00 Module 23: Year-End Procedures Module 23: Year-End Procedures 00:09:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00