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Gain insights and strategies to effectively manage challenging behavior in young people with our specialized course. Learn evidence-based approaches to understand, prevent, and address difficult behaviors. Equip yourself with practical skills to support the development and well-being of youth. Enroll now to make a positive impact in challenging situations.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Imagine the vibrant buzz of a five-star lobby, the clinking of glasses in a bustling restaurant, the seamless orchestration of a guest's perfect stay. The UK hospitality industry is booming, with a projected growth of 4.8% by 2025. Are you ready to be part of this exciting world? This comprehensive Hotel Management bundle equips you with the skills and knowledge to excel in various hospitality roles. From welcoming guests with a smile to managing bustling restaurants, this bundle equips you with the skills to thrive in diverse hospitality roles. Master reception operations, hotel management, restaurant service, and customer relations. Develop communication, time management, and digital marketing expertise. Become a confident and versatile hospitality professional, ready to launch your dream career. With a single payment, you will gain access to Hotel Management bundle, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the main course) and 11 PDF certificates for Absolutely free. This Hotel Management: Hotel Receptionist and Hospitality Management Bundle Package includes: Main Course: Diploma in Hotel Receptionist Course at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Diploma in Hotel Manager at QLS Level 5 Course 02: Hotel Management & Administrative Skills Course 03: Restaurant Hospitality and Management Diploma Course 04: Catering Management Course 05: Concierge Course 06: Office Admin and Receptionist Skills Course 07: Customer Relationship Management Course 08: Phone-Based Customer Service Course 09: Time Management Training Course 10: CPA Marketing Fundamentals. Our Hotel Management: Hotel Receptionist and Hospitality Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today in this Hotel Management Training and gear up for excellence! Learning Outcomes of Hotel Management: Hotel Receptionist and Hospitality Management Master guest service excellence in hotels and restaurants. Understand hotel operations and management principles. Develop effective communication and customer relationship skills. Apply marketing and administrative best practices in hospitality. Gain expertise in specific areas like catering and concierge services. Enhance your employability with industry-recognized qualifications. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of this course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Diploma in Hotel Receptionist Course at QLS Level 5 Module 01: Introduction to Reception and Receptionist Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: Management of Front Office Operations Module 05: Business Telephone Skills Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Time Management Module 09: Record Keeping and Filing Systems Module 10: Communication Skills Module 11: Marketing in Travel and Tourism Business Module 12: Customer Satisfaction Module 13: E-Hospitality and Technology Course 01: Diploma in Hotel Manager at QLS Level 5 Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Course 02: Hotel Management & Administrative Skills Module 01: An Overview Of Hotel Reception Module 02: Hotel Reception Standard Procedures Module 03: Customer Service In Hotel Reception Module 04: Communication Skills Required For Hotel Reception Module 05: Telephone Handling In A Hotel Module 06: How To Handle Difficult Hotel Guests Module 07: Administrative Skills As A Hotel Receptionist Module 08: Computer Skills And Programs Module 09: Brand Standards In The Hospitality World Module 10: Being A Team Player: Working With Other Hotel Departments and much more... =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is open to everybody. New to Hospitality Career Changers Hotel Staff Aspiring Managers Requirements You will not need any prior background or expertise to enrol in this Hotel Management: Hotel Receptionist and Hospitality Management bundle. . Career path After completing this Hotel Management: Hotel Receptionist and Hospitality Management bundle, you are to start your career or begin the next phase of your career. Hotel receptionist Hotel manager Restaurant manager Catering manager Concierge Hospitality entrepreneur Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Hotel Receptionist Course at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Overview ADHD Online Training Become an expert in ADHD with our comprehensive ADHD Course! Learn the secrets of effective ADHD management, mastering the skills to support individuals with ADHD and help them succeed. Our ADHD Course provides in-depth knowledge in ADHD, enabling you to excel as an ADHD specialist. Sign up for our ADHD Course today and make a difference in the lives of those living with ADHD! Through this ADHD course, you will learn all about ADHD Course and how it impacts children and teenagers. From both the child's and the community's perspectives, you will also learn about the advantages and disadvantages of a child with ADHD in mainstream schools and specialised education. The course will teach you about the problems that young children experience daily, how their behaviour can be misinterpreted, and everything there is to know about ADHD. Make a significant impact in the field of ADHD with our comprehensive ADHD Course! Develop the skills and knowledge necessary to support individuals with ADHD and help them achieve positive outcomes. Our ADHD Course provides in-depth knowledge in ADHD, ensuring you excel as an ADHD professional. Enroll in our ADHD Course today and unlock the secrets of effective ADHD management! Learning Outcomes of ADHD After completing this ADHD course, you will be able to - Gain a better knowledge of ADHD. Examine a variety of instructional methods. Learn how to help children with attention deficit hyperactivity disorder (ADHD). Improve your communication abilities. Improve your active listening abilities. Deal with a difficult situation. Transform your understanding of ADHD with our expert-led ADHD Course! Develop the knowledge and skills required to provide inclusive and empathetic support to individuals with ADHD, fostering a positive environment for growth and development. Our ADHD Course provides comprehensive insights into ADHD best practices, ensuring you excel as an ADHD specialist. Enroll in our ADHD Course today and unlock the door to meaningful and impactful support for those living with ADHD! Who is this course for? This ADHD Awareness Course is suitable for students, recent grads, and job seekers. The ADHD Awareness Course is also appropriate for anybody interested in this area, as well as those who are already working in this industry and want to improve their knowledge and skills. Requirements There are no specific requirements for this ADHD course. Career path Studying the ADHD Awareness Course is designed to help you get the job of your dreams, or even that promotion you’ve been waiting for a long time. Learn the essential skills and knowledge you need to exceed in your professional life with the help & guidance from our ADHD Awareness Course course.

24-Hour Flash Sale! Prices Reduced Like Never Before! Legal Practicing for Paralegals Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you aware that the demand for paralegals in the UK has increased by over 30% in the last five years? The "Legal Practicing for Paralegals" bundle is a meticulously designed course aimed at moulding professionals who are not just aware but ahead of the curve in multiple legal disciplines. With a curriculum that equips you with the knowledge to handle the complexities of today's legal challenges. Step into a world where your expertise could redefine legal outcomes and advance your career substantially. This extensive course bundle includes 30 essential subjects, including foundational courses in Legal Practices for Paralegals like UK Employment Law, International Law, Criminal Law, and evolving sectors like GDPR and Cyber Law. Each course is structured to provide comprehensive knowledge necessary for navigating and succeeding in various legal environments. You will learn to draft and negotiate Contracts, navigate International Law complexities, understand the ethical considerations in Business and Finance, and learn to apply the law in difficult scenarios effectively. Courses Are Included in this Legal Practicing for Paralegals Bundle: Course 01: Legal Practicing for Paralegals Course 02: Legal Advisor Course 03: Criminal Justice & Criminology Course 04: International Law and Human Rights Course 05: International Development Studies Course Course 06: Diploma In International Relations Course 07: Contract Law & Consumer Protection Course 08: Criminal Law Course 09: GDPR Course 10: Cyber Law Online Course Course 11: Diploma of Private Investigation & Criminology (Online) Course 12: Certificate in Anti Money Laundering (AML) Course 13: Understanding Wills and Probate Laws Course 14: Environmental Law Course 15: Economics Diploma Course 16: Commercial Law Course 17: Fashion Law Course 18: UK Tax Accounting Course 19: Business Law: Applied Fundamentals Course 20: Advanced Diploma In UK Employment Law Course 21: UK Property Development & Law Course Course 22: Accounting and Finance Course 23: International Business Principles Course 24: Business Management Course 25: Financial Advisor Course 26: Mortgage Adviser Course Course 27: Customer Service Training Course 28: Politics Course 29: Advanced Social Science Diploma Course 30: Sociology Enrich your career with the "Legal Practicing for Paralegals" bundle. Whether you aim to specialise in UK Law or expand your expertise in the financial sector, these courses provide the knowledge and credentials you need to advance. Learning Outcomes of this Legal Practicing for Paralegals Bundle: Draft and interpret contracts with precision and legal acumen. Navigate international law in a professional and ethical manner. Apply UK employment law effectively in workplace scenarios. Manage and protect data under GDPR guidelines competently. Investigate criminal behaviour using advanced criminological methods. Learn to provide accurate financial advice under UK regulatory standards. Enrol now and seize this opportunity to become a key player in the legal field, enhance your professional abilities, and open pathways to success in diverse legal landscapes! Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the Legal Practicing for Paralegals course Get a Free CPD Accredited Certificate upon completion of Legal Practicing for Paralegals Get a free student ID card with Legal Practicing for Paralegals Training program (£10 postal charge will be applicable for international delivery) The Legal Practicing for Paralegals is affordable and simple to understand This Legal Practicing for Paralegals is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Legal Practicing for Paralegals course materials The Legal Practicing for Paralegals comes with 24/7 tutor support Start your learning journey straight away with our Legal Practicing for Paralegals! *** Course Curriculum *** Course 01: Legal Practicing for Paralegals Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Course 02: Legal Advisor Module 01: Interested Parties & their Needs & Expectations Module 02: Legal Terminology Module 03: Law and Legal System Module 04: Property Law Module 05: SMART Goal Example Module 06: Contract & Business Law Module 07: Performance Evaluation in ISO 9001:2015 Module 08: Criminal and Tort Law Module 09: Choosing your Strategic Objective Module 10: Strategic Map Examples-2 Course 03: Criminal Justice & Criminology Module 01: Classification of Crime Module 02: UK Law & Legal System Module 03: Understanding Criminal Psychology Module 04: Dealing with Crime Module 05: Forensic Science Module 06: Criminal Profiling: Science, Logic and Metacognition Module 07: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Module 08: The Legal Workplace & Professionals Module 09: Criminal Law Module 10: The Criminal Justice System in England and Wales =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 440 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Legal Practicing for Paralegals bundle. This bundle is ideal for: Aspiring legal professionals Current law students Paralegal service providers Legal consultancy staff HR professionals Business managers Requirements You will not need any prior background or expertise to enrol in this Legal Practicing for Paralegals bundle. Career path After completing this Legal Practicing for Paralegals bundle, you are to start your career or begin the next phase of your career. Paralegal: £20,000 - £35,000 Legal Consultant: £30,000 - £60,000 Data Protection Officer: £40,000 - £70,000 Employment Law Specialist: £35,000 - £60,000 International Trade Lawyer: £50,000 - £90,000 Financial Compliance Officer: £45,000 - £80,000 Certificates CPD Accredited Certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this Legal Practicing for Paralegals bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Legal Practicing for Paralegals at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

In today’s fast-paced business environment, the role of a Telesales Executive has become more crucial than ever. With a focus on driving sales through phone conversations, this course is designed to equip you with the core knowledge and skills needed to succeed in the telesales industry. From mastering effective communication techniques to understanding the key principles of customer persuasion, this course covers everything you need to know to start excelling in telesales. Throughout the course, you’ll learn the strategies that top telesales professionals use to build rapport, overcome objections, and close deals. You’ll also explore how to handle difficult conversations with ease and use your voice as a powerful tool to influence potential clients. Whether you’re new to telesales or looking to enhance your existing skills, this course offers valuable insights and strategies that will help you drive results, increase customer engagement, and boost your sales performance. Prepare yourself for a rewarding career in telesales with the knowledge and confidence to succeed. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Telesales Module 02: Prospecting and Lead Generation Module 03: Sales Techniques and Strategies Module 04: Call Preparation Module 05: Call Response Module 06: Staging the Call Module 07: Dealing with Difficult Situations Module 08: Closing the Call Module 09: Telephone Etiquette Module 10: Sales Metrics and Performance Management Learning Outcomes Enhance your telesales skills and techniques. Master prospecting and lead generation strategies. Develop effective call preparation and response strategies. Successfully navigate and overcome challenging situations. Perfect the art of closing sales calls. Understand the importance of telephone etiquette and sales performance metrics. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals aiming to sharpen their telesales skills. Individuals looking to enter the telesales industry. Customer service representatives seeking to transition into telesales. Small business owners interested in improving their sales abilities. Graduates seeking a career in sales. Anyone eager to boost their sales performance and career prospects. Career path Telesales Executive Inside Sales Representative Business Development Executive Sales Coordinator Account Executive Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD QS Certified Customer Support Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Feeling Stuck in Your Career? The Emotional Intelligence with Leading & Motivation - (20 in 1) Course Bundle is Your Skill-Building Solution. This exceptional collection of 20 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals,Emotional Intelligence with Leading & Motivationbundle provides an engaging learning experience, helping you learn skills across various disciplines. With The Emotional Intelligence with Leading & Motivation - (20 in 1) Course Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. Emotional Intelligence with Leading & Motivationbundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of Emotional Intelligence with Leading & Motivation - (20 in 1) Course bundle on your job life and career growth! This Emotional Intelligence with Leading & Motivation - (20 in 1) Course Bundle Comprises the Following CPD Accredited Courses: Course 01: Emotional Intelligence Course 02: Master Emotional Intelligence for Crucial Moments Course 03: Develop Your Emotional Confidence Course 04: Boost Your Confidence and Self-Esteem Course 05: Shape Your Social Confidence Course 06: Enhance Your Spiritual Confidence Course 07: Emotional Intelligence: Become EQ Counsellor Course 08: Foundation in Emotional Intelligence Course 09: Assertiveness and Self Confidence Development Course 10: Daily Motivation Hacks- The 50-minute Motivation Guide Course 11: Motivation - Motivating Yourself & Others Course 12: Essentials of Becoming a Manager and Managing Teams Course 13: Leading and Managing Remote Teama Course 14: Dealing With Difficult People Training Course Course 15: Mental Freedom: Freedom From Pain Course 16: Workplace Performance Management Course 17: Workplace Communication Management Course 18: Team Building Masterclass Course 19: Effective Communication Skills Course 20: Cognitive Behavioural Therapy (CBT) for Eating Disorders What will make you stand out? Upon completion of this online Emotional Intelligence with Leading & Motivation - (20 in 1) Course Bundle, you will gain the following: CPD QS Accredited Proficiency with this Emotional Intelligence with Leading & Motivation Bundle After successfully completing Emotional Intelligence with Leading & Motivation bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Emotional Intelligence with Leading & Motivation Bundle The online test with immediate results You can study and complete Emotional Intelligence with Leading & Motivation bundle at your own pace. Study for Emotional Intelligence with Leading & Motivation bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Emotional Intelligence with Leading & Motivation - (20 in 1) Course bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Emotional Intelligence with Leading & Motivation bundle, a comprehensive, complete collection of 20 courses. Each course in Emotional Intelligence with Leading & Motivation bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Emotional Intelligence with Leading & Motivation bundle offers the flexibility and convenience to learn at your own pace. Make the Emotional Intelligence with Leading & Motivation package your trusted partner in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Emotional Intelligence with Leading & Motivation - (20 in 1) Course is perfect for: Expand your knowledge and skillset for a fulfilling career with Emotional Intelligence with Leading & Motivation bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with Emotional Intelligence with Leading & Motivation bundle. Discover your passion or explore new career options with the diverse learning opportunities in Emotional Intelligence with Leading & Motivation bundle. Learn on your schedule, in the comfort of your home -Emotional Intelligence with Leading & Motivation bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with Emotional Intelligence with Leading & Motivation bundle. Certificates CPD Certificates Digital certificate - Included

Negotiation skills course will help you to become a better negotiator in your home, workplace and organisation.

This intensive one-day training programme has been developed to help those involved in producing specifications create high quality documents in an organised and effective way. The programme explains the primary purpose of specifications and the importance of understanding the context in which they are used. It focuses particularly on how to develop and structure content and write requirements that are clear and concise. The methods and techniques presented will provide a practical foundation course for those new to the topic whilst offering new insights to those with more experience. The objectives of the workshop are to: Review and discuss the role and purpose of specifications Present a structured approach for organising and producing specifications Explain each of the key steps involved in creating effective specifications Review some methods for assisting in defining requirements Explain how to define the scope and develop the structure for a specification Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled 1 Introduction Course objectives Review of participants' needs and objectives 2 Specifications in perspective The role and purpose of specifications The impact of specifications on commercial performance The qualities of an effective specification The five key steps of 'POWER' writing: prepare-organise-write-edit-release 3 Step 1: Preparing to write Defining the purpose the specification; integrating the specification and contract Deciding how to specify: when to specify in functional and technical terms Getting the right people involved at the right time; engaging stakeholders Applying procedures for writing, issuing and controlling specifications 4 Step 2: Organising the specification content Scoping the document: scope maps, check lists, structured brainstorming Clarifying requirements; separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, Pareto analysis Deciding what goes where; typical contents and layout for a specification Creating and using model forms: typical sections and sub sections 5 Step 3: Writing the specification Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Important words; will, shall, must; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity 6 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 7 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 8 Course review and action planning What actions should be implemented to improve specifications? Conclusion

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, 21% of employees feel they have been discriminated against at work based on a protected characteristic? What can we do to create a more inclusive and respectful workplace for everyone? This Equality & Diversity Bundle explores these questions and equips you with the skills and knowledge to promote fairness and celebrate diversity. This comprehensive bundle equips you with a strong foundation in equality and diversity principles. You'll gain a clear understanding of human rights legislation, explore cross-cultural awareness to navigate diverse situations effectively. The bundle delves into unconscious bias training to identify and overcome personal prejudices. You'll also learn strategies to prevent and address workplace harassment and maintain confidentiality. This Equality & Diversity at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Equality & Diversity course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Equality & Diversity Bundle Package includes: Main Course: Certificate in Equality & Diversity at QLS Level 3 10 Additional CPD Accredited Premium Courses related to Equality & Diversity: Course 01: Human Rights Course 02: Cross-Cultural Awareness Training Course 03: Unconscious Bias Training Course Course 04: Workplace Harassment Course 05: Workplace Confidentiality Course 06: Youth Work & Leadership Course 07: Dealing With Difficult People Training Course Course 08: Social Anxiety Therapy Course 09: Self Confidence & Self Esteem Course 10: Motivation Skills Whether you're a manager, HR professional, or someone who simply wants to create a more inclusive environment, this Equality & Diversity Bundle is your key to unlocking a successful career. Enrol today and take the first step towards building a more equitable and diverse future. Learning Outcomes of Equality & Diversity Develop a comprehensive understanding of equality and diversity principles. Gain insights into human rights and anti-discrimination laws. Learn cross-cultural communication and unconscious bias awareness. Understand harassment prevention and workplace confidentiality practices. Enhance skills in youth work, leadership, and conflict resolution. Build self-confidence, motivation, and social anxiety management strategies. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Equality & Diversity Get a free student ID card with Equality & Diversity Training program (£10 postal charge will be applicable for international delivery) The Equality & Diversity is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Equality & Diversity course materials The Equality & Diversity comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Main Course: Certificate in Equality & Diversity at QLS Level 3 Module 01: Introduction to Equality, Diversity and Discrimination Module 02: Equality & Diversity Legislation Module 03: Integrating Equality & Diversity into Policy Module 04: Human Rights Module 05: Promoting Diversity and Social Inclusion Module 06: Equality Analysis Module 07: Links between Values, Attitudes and Beliefs Module 08: Basics of Discrimination Module 09: Stereotypes, Prejudice, Discrimination and Bias Module 10: Institutional Discrimination Module 11: Unconscious Bias Module 12: Affirmative Action Module 13: Monitoring Equality & Diversity Course 01: Human Rights Module 01: Basic Concept Of Freedom And Human Rights Module 02: Classification Of Human Rights Module 03: Women's And Children's Right Module 04: Various Aspects Of Freedom Module 05: Various International Human Rights Organisations Course 02: Cross-Cultural Awareness Training Module 01: Introduction To Cross-Cultural Awareness Module 02: Cross-Cultural Communication Module 03: Corporate Cross-Cultural Awareness Module 04: Cross-Cultural Design Module 05: Cross-Cultural Competency Module 06: Cultural Values Module 07: Working With And Managing A Culturally Diverse Team =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Equality & Diversity course is perfect for anyone interested in creating a more equal and inclusive society, including: Human rights activists Equality and diversity officers HR professionals Community workers Social workers Anyone interested in social justice and equality Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this Equality & Diversity course, you are to start your career or begin the next phase of your career. HR & EDI Manager: £42,000 - £45,000 per year Team Leader Facilities: £30,151 - £32,020 per year Diversity & Inclusion Manager: £24.04 - £46.17 hourly Equality, Diversity and Inclusion Advisor: £25,000 - £35,000 per year Certificates Certificate in Equality & Diversity at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.