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Inventory Control and Management Approaches course offers a comprehensive exploration of inventory concepts, structures, and decision-making processes. Participants will delve into performance metrics, customer service levels, and problem-solving techniques, gaining insights into the Newsvendor Problem and general inventory control methods. The course also highlights the pivotal role of Information Technology (IT) in modern inventory management practices.After the successful completion of the course, you will be able to learn about the following, Understand the Concept, Types, and Importance of Inventory and Inventory Control. Grasp the Concept and Structure of Inventory Management. Analyze the Components Involved in Inventory Control Decision-Making. Evaluate Inventory Management Performance Metrics for Effective Assessment. Comprehend the Concept of the Inventory Management System. Understand the Concept of Customer Service Levels in the Context of Inventory Management. Solve Problems Related to Inventory Management using the Concept of the Newsvendor Problem. Apply General Inventory Control Techniques, including the Square Root Law. Recognize the Role of Information Technology (IT) in Inventory Management. This course delves into the core concepts of inventory and inventory control, covering topics such as inventory types, management structures, and decision-making components. Participants will learn to evaluate inventory management performance metrics and understand customer service levels in inventory contexts. Inventory Control and Management Approaches course equips individuals with comprehensive knowledge and practical skills in managing inventories effectively. From understanding inventory types to evaluating performance metrics, participants will gain insights into optimizing inventory systems for enhanced organizational efficiency. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Inventory Control And Management Approaches Self-paced pre-recorded learning content on this topic. Inventory Control And Management Approaches Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate to the following audience. Inventory Manager Supply Chain Analyst Logistics Coordinator Warehouse Supervisor Inventory Control Specialist Procurement Manager Operations Planner Inventory Systems Analyst Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it's consistent across your business? What are the benefits of delivering great customer service? This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. Who is this Course for? This comprehensive Customer Service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Customer Service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Customer Service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Customer Service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: About the Course Module 2: What is Customer Service Module 3: The Goals of Great Customer Service Module 4: Discovering and Understanding Customer Needs Module 5: Delivering Maximum Levels of Customer Service Module 6: Making Customers Feel Great From the Start Module 7: Communication Skills Module 8: Non-verbal Communication and Body Language Module 9: Dealing with Customer Complaints Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Profitable Online Business bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Profitable Online Business bundle will help you stay ahead of the pack. Throughout the course, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: A Profitable Online Business Masterclass Course 02: Entrepreneurship Fundamentals: 60 Day Startup Launch Blueprint Course 03: Business Law Course 04: Ecommerce Management Course 05: Business Branding Course 06: Marketing Fundamentals Course 07: Sales: Psychology of Customers Course 08: Digital Marketing and Advertising Level 3 Course 09: Business Management Advanced Diploma Course 10: Compliance & Business Risk Management Course 11: Business Writing So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of the Bundle Course 01: A Profitable Online Business Masterclass Module 01: Is Entrepreneurship for You Module 02: Setting Up Your Home Office Module 03: Decide Which Industry and Niche to Fill Module 04: Starting Your Business Online with Affiliate Marketing Module 05: The Importance of Digital Marketing to an Online Business Module 06: Branding Your Business Module 07: Conclusion Course 02: Entrepreneurship Fundamentals: 60 Day Startup Launch Blueprint Section 01: Reason Why Most Startups Fail Section 02: How to Discover Amazing Startup Ideas? Section 03: The Elusive Problem-Solution Fit Section 04: Evaluating the Problem-Market Fit Section 05: Draw Your Startup Blueprint Section 06: Profitable App Development Blueprint for Startups Section 07: Good Ways to get Validation for Your idea Section 08: Results of Idea Validation Course 03: Business Law Module 1: Understanding Business Law Module 2: European Community Law Module 3: The Court System Module 4: Civil and Alternative Dispute Resolution Module 5: Contract & Business Law Module 6: Employment Law Module 7: Agency Law Module 8: Consumer Law and Protection Module 9: Law of Tort And Much More..... Course 04: Ecommerce Management Introduction to Electronic Commerce E-Commerce Strategy and Implementation Customer Service Products, Brands, and Services Content Planning and Production Use of Social Networks Marketing _ Advertising Creating an Engaging User Experience Transaction Management E-Commerce Analytics Course 05: Business Branding Promo Video Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapter8 Chapter9 Chapter10 Chapter11 Course 06: Marketing Fundamentals Module 01: Introduction to Marketing Fundamentals Module 02: Definitions of Marketing Module 03: Traditional vs Contemporary Marketing Module 04: Marketing Management Orientations Module 05: Understand your Customers Module 06: Segmentation Course 07: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 08: Digital Marketing and Advertising Level 3 Module 01: Introduction Module 02: General Tips & Tricks Series Module 03: SEO (Search Engine Optimisation) Module 04: YouTube Module 05: Google Adwords Module 06: Google Analytics Module 07: Email Marketing Module 08: Linkedln Module 09: Twitter Module 10: Facebook Module 11: Instagram Module 12: Mobile App Course 09: Business Management Advanced Diploma Module 01: Introduction Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Development and Succession Planning Module 07- Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Course 10: Compliance & Business Risk Management Module 1: Introduction to Compliance Module 2: Five basic elements of compliance Module 3: Compliance Management System (CMS) Module 4: Compliance Audit Module 5: Compliance and Ethics Module 6: Risk and Types of Risk Module 7: Introduction to Risk Management Module 8: Risk Management Process Course 11: Business Writing Words to Cut Building Strong Sentences SCQA How to Write Punchy Summaries Words that Work, Feedback that Improves Proof Reading Makes Perfect CPD 115 CPD hours / points Accredited by CPD Quality Standards Requirements There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (A Profitable Online Business Masterclass) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Learn the crucial factors that motivate people to travel, and navigate the best deals with your clients by enrolling in our exclusively designed Travel Agency Level 3. This course provides you with a solid understanding of tourist products to help your clients make great travel plans based on their budgets and preferences. Most people require the specialist help of a travel agency when looking for the best deals and advice on where to go. After your successful completion, you will be equipped with strong management skills, with knowledge of various tourist destinations, how to provide your client with multiple choices relying on their budget, make a clear and effective accommodation policy, and much more. Enrol today to pave your way towards a successful career in the travel industry. The Travel Agency Level 3 incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Travel Agency Level 3 will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Travel Agency Level 3, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Travel Agency Level 3 course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Travel Agency Level 3 Bundle Consists of the following Premium courses: Course 01: Travel Agency Level 3 Course 02: Hospitality and Accommodation Management Course 03: GCSE English Course 04: Customer Relationship Management Course 05: Business Branding Course 06: Travel & Tourism Course 07: Working Effectively Across Cultures Course 08: Assertiveness and Self Confidence Development Course 09: Mastering Digital Photography Diploma Course 10: Effective Communication Skills Diploma Course 11: Time Management Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Travel Agency Level 3: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Travel Agency Level 3 Bundle Course 01: Travel Agency Level 3 Introduction to Travel and Tourism Tourism Products and Services Tour Operating and Travel Retailing Marketing in Travel and Tourism Developing Communication Skills Customer Service and Satisfaction Customer Relationship Management(CRM) Human Resource Management in Travel Industry Crisis and Visitor Attraction Management Transport Management Procedure Sustainable Tourism Public Awareness Campaigns Course 02: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 03: GCSE English Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C Module 06: Cambridge English Exercise 1-4 Module 08: Cambridge English Exercise 6 Module 07: Cambridge English Exercise 5 Module 09: Basics of Grammar Part 01 Module 10: Basics of Grammar Part 02 Module 11: The Basics of Sentences Module 12: Structure of Sentences Module 13: English Language Reading Part 01 Module 14: English Language Reading Part 02 Module 15: English Academic Writing Part 01 Module 16: English Academic Writing Part 02 Module 17: Punctuation and Capitalisation in Writing Module 18: Most Common Mistakes and How to Avoid Them Module 19: Cambridge English Listening Module 20: Cambridge English Speaking Course 04: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 05: Business Branding Business Course Promo Video Chapter 01 Chapter 02 Chapter 03 Chapter 04 Chapter 05 Chapter 06 Chapter 07 Chapter 08 Chapter 09 Chapter 10 Chapter 11 Course 06: Travel & Tourism Module 1: Introduction to Travel and Tourism Module 2: Tourism Products and Services Module 3: Tour Operating and Travel Retailing Module 4: Marketing in Travel and Tourism Module 5: Developing Communication Skills Module 6: Customer Service and Satisfaction Module 7: Crisis and Visitor Attraction Management Module 8: Transport Management Procedure Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course 07: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 08: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 09: Mastering Digital Photography Diploma Intro How Does a Camera Work Aperture Shutter Speed ISO Exposure Triangle Lights & Filters White Balance File Types Photo Resolution & Quality Composition Conclusion Course 10: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 11: Time Management Training Module 1: Importance and Benefits of Time Management Module 2: Assess Your Current Work Practice Module 3: Identifying the Priorities Module 4: Say 'No' to Procrastination Module 5: Set Your Goals Module 6: Plan the Work Module 7: Work The Plan Module 8: Effective Time Management Techniques Module 9: Combat The Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Travel Agency Level 3 bundle. Requirements This Travel Agency Level 3 course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Travel Agency Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now A Legal Secretary or PA plays a crucial role in reducing costs and the success of legal professionals. Moreover, with technological advances and fierce competition in the law industry, the demand for the Legal Secretary and PA is constantly rising. To become a legal secretary or PA, you need to acquire certain office skills and learn multiple laws such as- business law, international law, employment law, etc. This Legal Secretary and PA Training cover all these office skills and branches of law to help you take your first step to become one. Moreover, this bundle will also help you better understand your roles and responsibilities as a Legal Secretary or PA. This Legal Secretary and PA Training online course consist of our 11 high-ranked courses: Course 1: Legal Secretaries Advanced Diploma Course 2: Business Law Course 3: Contract Law UK Level 3 Course 4: Employment Law Level 3 Course 5: International Law Course 6: Medical Law Course 7: Family Law 2021 Course 8: Understanding Wills and Probate Laws - Level 2 Course 9: Criminal Law and Criminology Diploma Course 10: Level 2 Effective Minute Taking Course Course 11: Office Skills All through this Legal Secretary and PA Training online course, you will comprehend the concept of Legal Secretary or PA, including - Legal Secretaries Advanced Diploma Comprehend the whole idea of legal secretary Get a solid understanding of meeting management and minute taking Recognise the roles and responsibilities of a Legal Secretary or PA Business Law Acquire fundamental knowledge about Business Law Be fully aware of the Court System Familiarise with the Law of Tort Contract Law UK Level 3 Get comprehensive knowledge about UK Laws A firm grasp of the employee contracts Recognise solutions for any contract breach Employment Law Level 3 Apprehend the fundamental of Employment Law Be conscious of discrimination in the workplace Gain knowledge about workplace monitoring and data protection International Law Grasp a solid understanding of the notion of International Law Comprehend the International Law of Human Rights Be thoroughly aware of Territory and Jurisdiction 6. Medical Law Get an elaborate introduction to Medical Law Hold a fundamental understanding of the legislation on Coronavirus Comprehend the legislation on public health and health service Family Law 2021 Be well acquainted with Family Law Get the hang of gender equality in family law Perceive the Feminist Perspectives on Family Law Understanding Wills and Probate Laws - Level 2 Get a detailed introduction to Estate and Wills Gain a clear understanding of Revocation of Wills Acquire knowledge about the power of attorney Criminal Law and Criminology Diploma Identify different classifications of crimes Gain Knowledge about the legal workplace & professionals Understand the criminal justice system in England and Wales Level 2 Effective Minute Taking Course Know how to prepare for minute taking Learn the roles and responsibilities of minute taker Build up unbreakable confidence Office Skills Get complete knowledge about the receptionist's duties Master the art of communication skills Get the hang of other required office skills You are just a click away from stepping into the most affluent industry! Click that add to basket button now! What You Get Out Of Studying With Apex Learning? Lifetime access to Legal Secretary and PA Training bundle materials Full tutor support is available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative video modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Study the course from your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential Curriculum: Course 1: Legal Secretaries Advanced Diploma Legal Secretary Meeting Management & Minute Taking Other Secretarial Roles and Responsibilities Customer Service Role Telephone Etiquette Organizing Work Using MS Word Proof Reading Course 2: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 3: Contract Law UK Level 3 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 4: Employment Law Level 3 Basic of Employment Law Legal Recruitment Process Employment Contracts Employee Handbook Disciplinary Procedure National Minimum Wage & National Living Wage Parental Right, Sick Pay & Pension Scheme Discrimination in the Workplace Health & Safety at Work Dismissal, Grievances and Employment Tribunals Workplace Monitoring & Data Protection Course 5: International Law Basics of International Law Sources of International Law International Law and Municipal Law International Organisations International Law of Human Rights Private International Law International Criminal Law Law of Treaties Territory and Jurisdiction Law of the Sea International Commercial Law International Environmental Law Course 6: Medical Law An Introduction to Medical Law Legislation on Access to Health, Medical Report, Treatment Legislation on Adult Support Legislation on Public Health and Health Service (Part 1) Legislation on Public Health and Health Service (Part 2) Legislation on Public Health and Health Service (Part 3) Legislation on Public Health and Health Service (Part 4) Legislation on Coronavirus Legislation on Mental Health (Part 1) Legislation on Mental Health (Part 2) Legislation on Abortion Other Legislation (Part 1) Other Legislation (Part 2) Course 7: Family Law 2021 Introduction to Family Law Framing Family Law Marriage in Family Law Civil Partnership and Cohabitation Nullity in Marriage Divorce and Family Law Child Custody Property and Finance on Divorce Child Support and Family Law Adoption Process Domestic Violence Gender Equality in Family Law Feminist Perspectives on Family Law Course 8: Understanding Wills and Probate Laws - Level 2 An Introduction to Estate and Wills Making a Will Trusts and Dispositions Intestacy Probate Correcting Errors in a Will Revocation of Wills Power of Attorney Course 9: Criminal Law and Criminology Diploma Classification of Crime UK Law & Legal System Understanding Criminal Psychology Dealing with Crime Forensic Science Criminal Profiling: Science, Logic and Metacognition Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice The Legal Workplace & Professionals Criminal Law The Criminal Justice System in England and Wales Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Office Skills Introduction to Reception and Receptionist Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Business Environment Advanced MS Excel How will I get my certificate? After successfully completing the bundle, you will be able to order your certificates as proof of your achievement. ***For a limited period of time, we are offering a flat 100% discount on the certificates.*** ***Hurry Up Before Its Over*** PDF Certificate: Free (Previously it was £10*11 = £110) Hardcopy Certificate: Free (Previously it was £15*11 = £165) CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Legal Secretary and PA training bundle is carefully put together for those passionate about starting their career in the Law Industry and also for those who want to educate themselves about different laws to avoid any trouble in the future. Hence, this course is appropriate for- Students Fresh Graduates Job Seekers Job Holders Entrepreneurs Requirements If you are reading this, it means you already have all the requirements to enrol for this Legal Secretary bundle; a stable internet connection and a smart device! Anybody with any academic or professional background can take up this Legal Secretary and PA Training course. Career path Completion of this Legal Secretary bundle will pave the way to different career opportunities for the learners; few examples: Legal Assistant Legal Administrative Assistant Legal Receptionist Legal Admin Assistant Legal Receptionist Legal Support Assistant Legal Administrator Team Legal Secretary For these career opportunities, the average salary generally varies from £15,000 to £40,000 a year. Certificates Certificate of completion Digital certificate - Included

Do you want to improve your customer service skills & want to make your customers happy? Do you want to exceed customer expectations and want to create clients who spread words about your business? If yes, then enrol now and benefit from this course. Description: This Customer Service course teaches the basics of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy. Who is the course for? Individuals who have any interaction with customers in any business. People who want to take their customer service skills to the next level. Students. Job seekers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Customer Service is a useful qualification to possess, and would be beneficial for the following professionals: Administrative Receptionist. Assistant Office Manager. Call Center Customer Service Representative. Call Center Representative. Call Center Supervisor. Customer Care Representative. Customer Service Administrative Assistant. Customer Service Agent. Customer Service Analyst. Customer Service Assistant. Customer Service Associate. Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Certificate in Customer Service 00:30:00 Final Exam Final Exam- Certificate in Customer Service 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you know what a PA or Personal Assistant's day-to-day job is? Are you thinking of giving your career a tuning by becoming a PA? Welcome onboard. Here is our 11 courses special PA - Personal Assistant Training bundle, only for you. Designed and crafted by expert professionals from this relevant sector will take you through the skill, knowledge and recent updates that a PA must adhere to. With this bundle, you will learn about the most important skills of a personal assistant, like minute taking, touch typing, effective communication, etc. On the other hand, your knowledge of workplace professionalism, workplace violence or conflict management and performance management might help you ride the success train. And an employee's resume enriched with decision making and workplace first aid training will be hunted by the employers. You have the most amazing deal in your hand. So, grab it now and take the most crucial career development decision. What other courses are included with this PA - Personal Assistant? Course 01: Paralegal Law and Skills Course 02: Payroll (UK Payroll) Course 03: Touch Typing Essential Skills Level 3 Course 04: Level 2 Effective Minute Taking Course Course 05: Workplace Professionalism and boundaries - Level 2 Course 06: Preventing Workplace Violence and Harassment Level 3 Course 07: Performance Management Course 08: Decision Making Course 09: First Aid at Work Course 10: Effective Communication Skills Learning Outcome: Successful completion of this 11 courses bundle, learners will: Define the duties and responsibilities of a paralegal Understand the UK payroll system Upskill themselves with minute-taking and touch typing skills Learn about workplace ethics and professionalism Know how to make critical decisions in the workplace Understand the importance of effective communication Benefits you'll get choosing Apex Learning for this PA - Personal Assistant: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 01: Paralegal Law and Skills Module 1: Introduction to Personal Assistant Role and Responsibilities of PA / Secretary Job Functions and Required Skills Planning Work Details Difference between Secretary and PA Module 2: Business Telephone Skills Telephone Etiquette Telephone Skills Telephone Courtesy Tips Domestic and International Calls Module 3: Representing Your Boss and Company Competence Professionalism Reflecting Brand Values Working Toward Company Objectives Module 4: Mail Services and Shipping The Office Mail Mailing and Shipping Details Royal Mail Services Alternatives to Royal Mail Module 5: Travel Arrangements Business Travel Hotel Reservations Transportation Reservations Itinerary and Trip Checklist Module 6: Organising Meeting and Conferences Meeting Arrangements Types of Meeting Scheduling Meetings Meeting Minutes Module 7: Time Management Introduction to Time Management Aspects of Time Management Prioritising the Workload Overcoming Procrastination Module 8: Record Keeping and Filing Systems Keeping Accurate Records Filing Systems How to Alphabetise for Filing and Indexing Handling Confidential Documents Module 9: Business Writing Skills Structures of Business Documents Structures of Other Official Documents Editing and Proofreading Module 10: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Module 11: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 12: Customer Service Introduction To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers and How to Help them Module 13: Effective Planning and Scheduling Work Breakdown Structure Estimation Process and Resources Alignment Project Planning Risk Management Module 14: Invoicing/Petty Cash Financial Record Keeping Invoice Petty Cash Budgeting Course 02: Paralegal Paralegal Law and Skills Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Payroll (UK Payroll) UK Payroll 1: Introduction Introduction to Payroll Management 22 An Overview of Payroll UK Payroll 2: The UK Payroll System Running the payroll - Part 1 Running the payroll - Part 2 Manual payroll Benefits in kind Computerised systems Total Photo scenario explained UK Payroll 3: Brightpay Brightpay conclude Find software per HMRC Brightpay Add a new employee Add 2 more employees Payroll settings Monthly schedule - 1 Sara Monthly schedule - Lana Monthly schedule - James Directors NI Reports Paying HMRC Paying Pensions RTI Submission Coding Notices Journal entries 102 Schedule AEO Payroll run for Jan & Feb 2018 Leavers - p45 End of Year p60 Installing Brightpay UK Payroll 4: Paye, Tax, NI PAYE TAX NI Pensions Online calculators Payslips Journal entries UK Payroll 5: Conclusion and Next Steps Conclusion and Next Steps Course 04: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 05: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 06: Workplace Professionalism and boundaries - Level 2 Positioning Yourself as a Professional Enhancing Your Professional Image Expanding Your Skills Communicating for Results Building Relationships and Networks Course 07:Preventing Workplace Violence and Harassment Level 3 Section 1: Workplace Management: Violence What Is Workplace Harassment? Identifying the Bully How to Handle Workplace Violence Risk Assessment (I) Risk Assessment (II) Being the Victim Checklist for Employers Interview Process Investigation Process Developing a Workplace Harassment Policy Section 2: Workplace Management: Harassment The Background Developing an Anti-Harassment Policy Policies in the Workplace Proper Procedures in the Workplace False Allegations Other Options Sexual Harassment Mediation Conflict Resolution The Aftermath Course 08:Performance Management Performance Management Section 01: Introduction Section 02: Performance Section 03: Key Performance Indicators Section 04: Reporting Section 05: Rewarding Conclusion Course 09: Decision Making What is Decision Making? Stress and Its Impact Time Stress and Decision Making Personal Level Decision making Under Stress Organisational Level Decision making Under Stress Decision Making for Conflict Management Course 10: First Aid at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing With Fractures and Dislocations Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing with Minor Injuries at the Workplace Call for an Emergency Course 11: Effective Communication Skills Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Personal assistants usually carry out support tasks for individuals and managers, including administration, diary management, event planning, etc. So, anyone looking for a job in this field or existing professionals looking to reskill can take this course. Requirements Our Personal Assistant Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this PA - Personal Assistant course, it can be studied in your own time at your own pace. Career path PA, personal assistant, personal secretary, executive secretary, executive assistant - are some familiar job roles that our PA - Personal Assistant bundle course might take you into. Support Secretary Data Entry Clerk Administrative Assistant Office Manager Personal Concierge Executive Assistant Certificates Certificate of completion Digital certificate - Included

Give a compliment to your career and take it to the next level. This Travel & Tourism bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Travel & Tourism bundle will help you stay ahead of the pack. Throughout the Travel & Tourism programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the Travel & Tourism sector. Along with this Travel & Tourism course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Travel & Tourism Bundle Consists of the following Premium courses: Course 01: Travel & Tourism Course 02: Hotel Management Level 3 Course 03: Concierge Course 04: Event Planning Course 05: Travel Blogger Course 06: Catering Management Course 07: Customer Service Course 08: Working Effectively Across Cultures Course 09: Customer Relationship Management Course 10: Professional Photography Diploma Course 11: Time Management Training Enrol now in Travel & Tourism to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the Travel & Tourism course included in a one-time fee Accessible, informative Travel & Tourism modules of the course designed by expert instructors Learn about the Travel & Tourism course at your ease - anytime, from anywhere Study the Travel & Tourism course from your computer, tablet or mobile device CPD accredited Travel & Tourism course - improve the chance of gaining professional skills Curriculum: Course 01: Travel & Tourism Module 01: Introduction to Travel & Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry And much more... CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Travel & Tourism bundle. Requirements This Travel & Tourism course has been designed to be fully compatible with tablets and smartphones. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Give a compliment to your career and take it to the next level. This Hotel Receptionist will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Hotel Receptionist bundle will help you stay ahead of the pack. Throughout the Hotel Receptionist programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Hotel Receptionist course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Hotel Receptionist Bundle Consists of the following Premium courses: Courses are included in this Hotel Receptionist Bundle? Course 1: Hotel Management Level 3 Course 2: Concierge Course 3: Office Skills Course 4: Customer Relationship Management Course 5: Working Effectively Across Cultures Course 6: Phone-Based Customer Service Course 7: Document Control Course 8: GDPR Data Protection Level 5 Course 9: Level 2 Microsoft Office Essentials Course 10: Effective Communication Skills Diploma Course 11: Time Management Training Enrol now in Hotel Receptionist to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Hotel Receptionist expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Hotel Receptionist bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this Hotel Receptionist course to gather professional knowledge besides their study or for the future. Requirements This Hotel Receptionist course has been designed to be fully compatible with tablets and smartphones. Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Give a compliment to your career and take it to the next level. This Public Services Training will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Public Services Training bundle will help you stay ahead of the pack. Throughout the Public Services Training programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Public Services Training course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Public Services Training Bundle Consists of the following Premium courses: Course 01: Customer Relationship Management Course 02: Office Administration Certificate Course 03: Minute Taking Essentials Level 2 Course 04: Professional Telephone Receptionist Course Course 05: Operations Management Course 06: Paralegal Course 07: Level 3 Tax Accounting Course 08: Document Control Course 09: GDPR Data Protection Level 5 Course 10: Workplace Confidentiality Course 11: Touch Typing Essentials Enrol now in Public Services Training to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Public Services Training expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Public Services Training bundle. Requirements This Public Services Training course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.