1232 Courses delivered Online

Master the skills of becoming an occupational therapist with the Diploma in Occupational Therapy course. The course teaches you the basic Psychology, Physiology & Anatomy and shows you how to work with disabilities, children adults. The purpose of Occupational therapy (OT) treatment is to help people with a physical, sensory, or cognitive disability so that they can be able to as independent as possible in all areas of their lives. In this course, you will learn the techniques and strategies for using OT therapy. Throughout the course, you will understand how OT therapy works. Instead of these, the course also introduces you to the other career options in the field. By finishing the course, you will be able to help disabled people to work as independently as possible. Please note that this occupational therapy course does not entitle you to join the HCPC register or recognised OT therapist. This Occupational Therapy course will not make you an OT therapist but you will come across all the basic guidelines of occupational therapy to boost and shine your knowledge in this particular field of Occupational Therapy. What Will I Learn? understand what work in occupational therapy involves understand whether this career is for you! know theoretical principles and some psychology for work and personal knowledge know what other career options they have in this field Requirements Access to the courses Interest in Occupational Therapy career! Module: 01 About the Course & Instructor FREE 00:06:00 What is Occupational Therapy? FREE 00:06:00 Knowledge & Skills for Occupational Therapy 00:09:00 Working with Adults 00:10:00 Working with Children 00:06:00 The Structure & the Functions 00:08:00 The Blood & the Immune System 00:07:00 What is 'Brain Injury'? 00:07:00 Module: 02 Developmental Disorders & Conditions 00:07:00 Physical Disabilities 00:07:00 The Use of Creative Activities 00:08:00 Management & Leadership Skills 00:06:00 Building Confidence & Self-Esteem 00:05:00 Dealing with Depression 00:08:00 Professional Development 00:05:00 Personal & Academic Development 00:06:00 Module: 03 Alternative Career Options 00:09:00 A Theory of Human Need for Occupation 00:07:00 Occupations for Health & Wellbeing 00:04:00 Coping Strategies (stress) 00:10:00 Maslow's Hierarchy of Needs 00:05:00 Thank You & Good Bye! 00:04:00

Do you want to acquire the knowledge that will Help you Understand & Cope with your Asperger's Child? Asperger's syndrome is a developmental disorder that affects a child's ability to socialise and communicate effectively with others. Children with Asperger's syndrome typically present social awkwardness and an all-absorbing interest in specific topics. This course is designed for people who are caregivers for autistic individuals (Parents and Educators). This course aims to help you comprehend the world of Asperger's syndrome, spot the signs and symptoms of the syndrome spectrum so that you can help someone living with such a condition to live a richer life. Course Highlights Asperger Syndrome Awareness is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Asperger Syndrome Awareness into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours, 20 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Asperger Syndrome Awareness Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Asperger Syndrome Awareness is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Asperger Syndrome Awareness is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. SFBT - Solution-Focused Brief Therapy Training Module 01: Introduction to Solution-Focused Brief Therapy (SFBT) 00:19:00 Module 02: The SFBT Diamond Model 00:14:00 Module 03: Key Techniques in SFBT 00:19:00 Module 04: Building a Collaborative Therapeutic Relationship 00:17:00 Module 05: Goal Setting in SFBT 00:13:00 Module 06: Resource Exploration and Solution Building 00:14:00 Module 07: Implementation and Evaluation 00:13:00 Module 08: SFBT in Different Settings and Populations 00:17:00 Module 09: Ethical Considerations in SFBT 00:14:00

Many people in the world don't seem to advance in their careers and stay stuck in the same dead-end job. You don't have to be one of those people though, because of this Career Development Training Course. In this course, initially you will be introduced to the many misconceptions people have about careers that are going to help you get to the root of the basics of career advancement. You will also learn how to get that dream job that you have always wanted and the art of negotiation in order to get a raise. You will discover the Do's and Don'ts for achieving success in your career and the steps to becoming a leader as well. Using this course you will be able to wow your HR managers and be in consideration for the next open leadership position in your company. You will also be able to improve many of your base skills and eye for the dream jobs that you have always wanted. Career Development Training Course Highlights Career Development Training Course is an award winning and the best-selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.  It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Career Development Training Course into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Career Development Training Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Career Development Training Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Career Development Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain the necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:30:00 Basics to Career Advancement 00:30:00 How to Get Your Dream Job 01:00:00 Benefits of Meditation 00:30:00 How to Negotiate a Raise 01:00:00 Becoming a Leader 01:00:00 Mock Exam Mock Exam- Career Development Training Course 00:20:00 Final Exam Final Exam- Career Development Training Course 00:20:00

Course Overview Millions of people in the UK are suffering from some form of addiction, with the most common being alcohol and drug addiction. Sometimes, individuals can overcome their addictions on their own or through the help of loved ones, but in some cases, a person may need specialist support - which is where the role of an Addiction Counsellor comes in. In this Addiction Therapist Training Course, you will learn about the different types of addiction and fields of counselling, as well as the skills and qualities of a successful Addiction Counsellor. It provides practical and theoretical knowledge that can be applied in a real-life context, with case studies to provide a narrative to each module. This course is ideal for aspiring counselling professionals, covering key topics such as ethics in counselling, the root cause of addiction, and the impact of addiction on mental health. You'll learn how to conduct both individual and group therapy sessions, as well as gain an excellent understanding of training and career importunities in this field. Develop up-to-date professional skills and take steps toward a successful career in addiction counselling What You Will Learn This Addiction Counselling Certificate is a formal qualification that can be added to your resume as aspiring counselling professional. You'll learn about the role of an Addiction Counsellor, as well as the models and theories in addiction counselling. What is Counselling? A General Introduction The Benefits, Purposes & Aims of Counselling An Overview of the Different Fields of Counselling Skills & Qualities of an Excellent Counsellor How to Conduct Group Counselling Sessions Understanding Ethics in Counselling Understanding the Root Cause of Addiction The Role & Responsibilities of an Addiction Counsellor Models and Theories in Addiction Counselling Training and Career Opportunities Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Attraction Marketing Training Course Overview Are you looking to begin your attraction marketing career or want to develop more advanced skills in attraction marketing? Then this attraction marketing online training course will set you up with a solid foundation to become a confident sales manager or business manager and help you to develop your expertise in attraction marketing. This attraction marketing online training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this attraction marketing online training course will set you up with a solid foundation to become a confident sales manager or business manager and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a sales manager or business manager. The attraction marketing online training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a sales manager or business manager. This comprehensive attraction marketing online training course is the perfect way to kickstart your career in the field of attraction marketing. This attraction marketing online training course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a sales manager or business manager or want to learn more skills on attraction marketing but unsure of where to start, then this attraction marketing online training course will set you up with a solid foundation to become a confident sales manager or business manager and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This attraction marketing online training course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive attraction marketing online training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of attraction marketing. Entry Requirement There are no academic entry requirements for this attraction marketing online training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This attraction marketing online training course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction Introduction to Attraction Based Marketing Attraction Based Marketing Strategies Funnels and the Principles of Attraction Why THEIR Story Beats Yours Building Trust in a Trust-Free World Balancing Your Marketing Mix Measuring Your Results Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Overview Discover the health benefits of the Vegan diet with our PTSD Counselling Course. Veganism is a very popular way of lifestyle these days. More and more people are now switching to a vegetarian diet. Most people have switched to a vegetarian diet for a healthy life and reduce carbon footprint and their impact on the environment.  Besides this people are nowadays very conscious of the consumption of unhealthy trans-fats which is widely seen in non-veg food.  A vegan diet is a perfectly healthy alternative diet for people of all age groups. A balanced diet including every type of nutrients including carbs, proteins, fats vitamins and minerals can be gathered from plant-based sources. What you'll learn from this course This top-notch  You'll learn to: Improve your fitness and overall well being Debunk all the vegan myths Burn excess fat Improve your fitness and overall well being Have better digestion and skin complexion Save money on takeouts and junk foods Feel more energized by shedding off excess weight Why you should choose this PTSD Counselling Course from iStudy A few reasons to choose this PTSD Counselling Course over other generic courses that you find on the internet: Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) CPD Qualification Standards and IAO accredited Fully compatible with any device Efficient exam system, assessment, and instant results Free Printable PDF Certificate immediately after completion Hard copy certificate is available, and you can get one for just £9! No prior qualifications are needed to take this course Improve your chance of gaining professional skills and boost your earning potential All these and we have our customer support team always ready to help you and make your learning experience as smooth and as enjoyable as possible.  Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below. Take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Who is this Course for? PTSD Counselling Course is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our PTSD Counselling Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Basics of PTSD Introduction to PTSD 00:07:00 Symptoms, Diagnosis, and Types 00:08:00 PTSD in Children & Teenagers 00:02:00 PTSD in Adults & Elderly 00:03:00 Practical EMDR Therapy Eye Movement Desensitization and Reprocessing - EMDR Therapy 00:04:00 8-Phase Approach of EMDR 00:03:00 Step by Step EMDR / Self-EMDR 00:16:00 Practical Narrative Exposure Therapy Introduction to Narrative Exposure Therapy 00:05:00 Step by Step Narrative Exposure Therapy 00:08:00 Practical Rewind Technique Introduction to Rewind Technique 00:01:00 Step by Step Rewind Technique 00:12:00 Practical Art Therapy Introduction to Art Therapy 00:05:00 Step by Step Art Therapy 00:05:00 Practical Music Therapy Introduction to Music Therapy 00:10:00 Step by Step Music Therapy 00:07:00 Medications for PTSD Medications for PTSD 00:02:00 Downloadable Materials Evaluation - PTSD Counselling Course 00:00:00

Course Overview The comprehensive Solution Focused Therapy Level 02 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Solution Focused Therapy Level 02 today, and learn from the very best the industry has to offer! This best selling Solution Focused Therapy Level 02 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Solution Focused Therapy Level 02 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Solution Focused Therapy Level 02 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Solution Focused Therapy Level 02 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Solution Focused Therapy Level 02, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Solution Focused Therapy Level 02 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Solution Focused Therapy Level 02 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

The comprehensive Vestacp Installation and Configuration Training has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Vestacp Installation and Configuration Training today, and learn from the very best the industry has to offer! This best selling Vestacp Installation and Configuration Training has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Vestacp Installation and Configuration Training is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Vestacp Installation and Configuration Training is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Vestacp Installation and Configuration Training is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Vestacp Installation and Configuration Training, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Vestacp Installation and Configuration Training will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Vestacp Installation and Configuration Training to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

3 in 1 Bundle Learn from relevant industry professionals and quickly equip yourself with the specific knowledge and skills needed to excel in your chosen career through the bundled training. Study the Care Worker Bundle and get an expertly designed training experience. Improve your knowledge and enhance the skills you need to succeed as a professional in any workplace with this Care Worker Bundle. Designed to build your competent skill set and enable you to do the best job possible, this bundle is ideal for those who aim to be the best in their fields. Our Bundle Contains 3 of Our Premium Courses for One Discounted Price: Course 01: Palliative Care Worker Course 02: Online Domiciliary Care Training Course 03: Healthcare Assistant Students can expect to complete this Care Worker Bundle Program in around 17 hours. Get dedicated student support from our expert instructors if you need assistance or have any questions about the Bundle Package. All the courses under this Care Worker Bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and train for the job you want with the Bundle Package. With this comprehensive Care Worker Bundle, you can achieve your dreams and train for your ideal career. The Bundle provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Bundle covers everything you need in order to progress in your chosen career. Enrolling on the Care Worker Bundle will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Bundle. Why Train with the Academy for Health & Fitness? All-in-one package of 3 Premium Course's Bundle Opportunity to earn a certificate accredited by CPD after completing this Bundle Courses Interactive Courses material The online assessment included testing your knowledge Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the Care Worker Bundle to provide a rich and in-depth training experience for all students who enrol in it. Enrol right now and you'll have immediate access to all of the Bundle materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Course 01: Palliative Care Worker Introduction to Palliative & End of Life Care Identification of the Stage of Illness Palliative Care Holistic Assessment Advance Care Planning Care at the End of Life Care after Death Further Support, Training and Development Legal Issues Glossary of Terms Appendices Assessment Process Once you have completed all the modules in the Care Worker Bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Show off Your New Skills with a Certificate of Completion Upon passing the Bundle, you need to order to receive a Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. On the other hand, it will help your continued professional development. You can order your PDF certificates at a cost of £10 (for each course) and £29 for a hard copy certificate or both for £39. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29

Overview Customer Service Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Customer Service Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00