ð Unlock Your Full Potential with Microsoft Word 2016 Essentials ð Are you tired of spending hours wrestling with Microsoft Word, trying to create professional documents without breaking a sweat? Say goodbye to frustration and hello to efficiency with our Microsoft Word 2016 Essentials course! ð Why Microsoft Word 2016 Essentials? â Master the Basics: Whether you're a beginner or looking to refresh your skills, our course covers all the fundamental features of Microsoft Word 2016. Say goodbye to confusion and hello to confidence. â Boost Productivity: Learn the tips and tricks to streamline your document creation process. From formatting to collaboration, discover the tools that will save you time and energy. â Create Stunning Documents: Unlock the secrets of effective document design. Impress your colleagues and clients with polished and professional-looking reports, resumes, and more. â Effortless Collaboration: Discover the art of seamless collaboration. Learn how to edit and review documents with ease, making teamwork a breeze. â Troubleshooting Made Simple: Tired of tech hiccups? Our course includes troubleshooting strategies, empowering you to tackle issues and navigate Microsoft Word 2016 with ease. â Lifetime Access: Once you enroll, you get lifetime access to the course material. Take it at your own pace and revisit the content whenever you need a refresher. ð Bonus Features: ð Interactive Exercises: Reinforce your learning with hands-on exercises that ensure you retain the information. ð Resource Library: Gain access to a wealth of additional resources, including cheat sheets and templates, to enhance your Word skills. ð Certificate of Completion: Receive a prestigious certificate upon finishing the course, showcasing your commitment to mastering Microsoft Word 2016. ð¡ Don't miss this opportunity to transform the way you work with Microsoft Word. Enroll now and take the first step towards becoming a Word wizard! ð Course Curriculum Basic Overview 01:28 File Menu 03:02 File Menu - Part 2 01:28 Home Menu 02:13 Home Menu - Part 2 - Styles 03:21 Insert Menu 03:00 Insert Menu - Part 2 00:00 Design Menu 00:00 Layout Menu 00:00 References Menu 00:00 References Menu - Table Of Contents 00:00 Mailings Menu 00:00 Review Menu - Part 1 00:00 Review Menu - Part 2 00:00 Review Menu - Resume Assistant 00:00 View Menu 00:00 Basic Document Creation - Part 1 00:00 Basic Document Creation - Part 2 00:00 File Type Saving 00:00 Conclusion 00:00 Advanced Overview 00:00 Importing From PowerPoint 00:00 Importing From Word to PowerPoint 00:00 File Menu - Importing Content from Excel 00:00 File Menu 00:00 Voice Recognition and Dictation 00:00 Insert Menu-Documenting Items 00:00 Text and Symbols Tab 00:00 Design Menu - Page Background 00:00 Layout Menu 00:00 References Section - Index Tab 00:00 Mail Merge - Part 1 00:00 Mail Merge - Part 2 00:00 Review Menu - Protect Tab 00:00 Review Menu - Compare Tab 00:00 Review Menu - Resume Assistant Tab 00:00 Review Menu - Linked Notes 00:00 View Menu - Windows Tab 00:00 Interface with Google Docs 00:00 Mobile Integration 00:00
Scrum at Scale: The Path to Agile Recent polling of thousands of Scrum practitioners in the U.S. and Europe indicate that 66% of organizations are at the beginning stage of scaling Scrum. The biggest challenge to advancement we see, from startups to Fortune 100 companies, is management being locked in a Waterfall mindset, assuming that agility only applies to developers. In order to achieve the radical improvements in productivity possilbe with Scrum, the management must change their strategy, goals, and incentive programs. This is the path to business agility. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you
The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a series of business productivity metrics in order to build a clear action plan for improving sales results - typically within 90 days. The metrics are grouped under three headings: The basic principle is that a small improvement in each area can lead to a significant increase in sales results and productivity. And the object of the programme is to show how best to achieve that. The programme therefore looks at each of these three areas in turn, spending a day on each. Suitable for any and all businesses and all levels of experience and expertise, this is a remarkably practical and hands-on programme. During the workshop, participants discuss, review and apply many proven sales and marketing techniques and personal selling ideas. The goal is to generate and commit to changes and actions that can lead to a 10-30% increase in the next three to six months. There's also a consultancy option, rather than the workshop-based programme. See below for details. Day one - Activity Key objective This first module introduces the Sales Accelerator model. The goal here is to show participants how to increase their pro-active activity levels by around 10%. It covers all aspects of creating new business opportunities, from existing customers and non-customers alike, and is linked to personal activity improvement goals. Main elements Improve the productivity, accuracy and effectiveness of your business approach by using new and unique models and techniques. Different methods of creating and generating new business opportunities in the short, medium and long term. This includes sourcing new business, up-selling, cross-selling, warm calling and gaining referrals. Using organised persistence to track and build new customer revenue. Managing your sales time effectively. Key learning points Sales productivity - understand the dynamics of increasing the combination of activity levels, deal value and conversion rate of proposals/quotations to orders and implement an improvement plan. Sales goal setting: setting business development objectives for quantity and quality - plus tips and tricks of top performers. Maintain a peak activity level, on a consistent basis using 'organised persistence' and structured business development tracking methodology. How to prioritise opportunities and manage your time when sourcing new business. Identify potential new customers - and particularly the decision-makers and influencers - with greater accuracy. Make outbound business or appointment calls with improved confidence, control and results. Day two - Value Key objective To be able to better anticipate, identify, create, and develop business opportunities using a customer / client-focused communication-based business model and consultative skills. Main elements How to develop sales more effectively from new and existing customers; and managing the first appointment with a new customer. Use structured and assertive drawing-out skills to identify, develop and formalise business opportunities and to gain commitment. How to better position your company and your products and services against your main competitors. Create and deliver persuasive business messages based on specific need areas, criteria and value. Key learning points Advanced consultative selling - use a variety of structured and advanced questioning techniques to confidently and efficiently uncover opportunities, need areas and business criteria - confidently and efficiently. Involve the customer/client at all times, and to a far greater degree, and keep better control of business development process. Value message - differentiate your solutions clearly and accurately with customer/client-matched value statements. Presenting the right USPs, features and benefits and making them relevant and real to the customer. Qualification and reading buying signals. Day three (held around four weeks after the first module) - Conversion Key objective This module looks at how to improve the final qualification, progression and conversion of opportunities in your sales pipeline. Also includes price negotiation, overcoming objections and obstacles to gaining agreement. The module begins with a learning review, sharing participants' experiences over the last four weeks in applying the new techniques and skills acquired during the first two modules. This is an opportunity to revisit particularly challenging areas as well as to share and celebrate successes. Main elements Structuring and preparing for negotiating a deal and knowing when and how to move into the 'end-game' mode. Anticipate and answer customer objections and questions more confidently. Build more credibility and proof into your business process to reduce 'buyer's remorse' and speed-up decision-making. Being more assertive and developing better instincts and strategic thinking in progressing quotations and proposals. Key learning points Smart ways to position price, emphasise value and be a strong player without being the cheapest. Becoming more assertive in closing deals, and the importance of organised follow-up on the telephone. Qualify pipeline opportunities with more accuracy, using a proven check-list. Use an 'option generator' to simplify complex proposals, increase business value and close business faster. Writing more effective sales proposal documents and quotations. How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns. Practical methods of asking for agreement and closing a sale
Microsoft Excel 2021 has quietly slipped in a bundle of new functions that can turn even the most mundane spreadsheets into efficient data-processing machines. This course introduces the latest features like XLOOKUP, LET, FILTER, SEQUENCE, and TEXTSPLIT, which not only simplify formulas but make spreadsheets smarter and tidier. Whether you’re an analyst trying to avoid circular references or someone who’s simply tired of tangled VLOOKUPs, this course brings clarity to your cells—no pun intended. Tailored for Excel users who know the ropes but want to keep up with what's new, this course ensures you don’t fall behind the curve. You’ll explore function upgrades that tidy up old formulas, save time, and help you work cleaner and quicker. With a thoughtful structure and a lightly witty tone, the course content walks you through updates that genuinely make a difference—without drowning you in geek speak. Excel’s had a makeover, and it's about time your formulas caught up. Learning Outcomes: Understand the purpose and benefits of new Excel functions. Apply the RANDARRAY function to generate random data. Use the UNIQUE function to extract unique values from a data range. Create custom number sequences with the SEQUENCE function. Sort data effectively with the SORT and SORTBY functions. Filter data easily with the FILTER function. Unlock the full potential of Microsoft Excel with our new course, "The Theory of Constraints and Throughput Accounting." In just a few modules, you'll learn how to utilise the latest functions in Excel to quickly sort, filter, and analyse data. By the end of the course, you'll be equipped with the knowledge to efficiently organise even the most complex datasets. But this course isn't just about learning new functions - it's about applying them to real-world scenarios. With practical examples and exercises throughout the course, you'll learn how to use these functions in meaningful ways. The benefits of this course are clear: increased productivity, better data analysis, and more efficient workflow. Don't miss out on this opportunity to take your Excel skills to the next level - enroll in "The Theory of Constraints and Throughput Accounting" today. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Upon completing the Functional Maths Training Course, you can venture into diverse job opportunities across various industries, encompassing positions and pay scales that include: Data Analyst - £31,000 per year (average salary) Financial Analyst - £34,000 per year (average salary) Business Intelligence Analyst - £39,000 per year (average salary) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
Unlock the secrets to optimal performance in the workplace with our unique course: 'Workplace Performance Management'. Dive deep into the nuances of workplace motivation and discover how the right ethical practices, when coupled with CRM, can transform your business dynamics. Explore the art of effective workplace management, immerse yourself in workforce development techniques, and harness the power of motivational methods to elevate overall performance. Culminating in cutting-edge strategies to instigate peak performance, this course offers an unparalleled learning experience. Learning Outcomes Grasp the intricacies of motivating employees for improved productivity. Understand and implement ethical practices integrated with CRM to foster a positive work environment. Master the techniques of effective workplace organisation and management. Develop strategies for nurturing and expanding the workforce. Implement motivational methods and strategies to ensure consistent high performance in teams. Why buy this Workplace Performance Management course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Workplace Performance Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Workplace Performance Management course for? Managers aiming to amplify their team's productivity and motivation. Business owners desiring to integrate ethical practices and CRM for better results. HR professionals looking to enhance workforce development. Team leaders wanting to adopt innovative performance enhancement strategies. Organisational consultants focusing on improving workplace dynamics. Prerequisites This Workplace Performance Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Workplace Performance Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Workplace Manager: £35,000 - £45,000 Motivational Coach: £40,000 - £55,000 Workforce Development Specialist: £38,000 - £52,000 Organisational Development Consultant: £50,000 - £65,000 Business Ethics Consultant: £45,000 - £60,000 CRM Specialist: £40,000 - £55,000 Course Curriculum Module 01: Workplace Motivation Workplace Motivation 00:16:00 Module 02: Ethical Practices & CRM Ethical Practices & CRM 00:17:00 Module 03: Workplace Management Workplace Management 00:16:00 Module 04: Workforce Development Workforce Development 00:16:00 Module 05: Use of Motivational Method to Boost Performance Use of Motivational Method to Boost Performance 00:17:00 Module 06: Strategies to Promote High Levels of Performance Strategies to Promote High Levels of Performance 00:17:00
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Want to ensure business compliance and risk management excellence? 92% of UK organisations prioritise compliance and risk management for sustainable growth. So, it's understandable that compliance and risk management are essential for businesses to mitigate legal and operational risks. Hence, our Compliance bundle equips professionals with the skills and knowledge to navigate and implement effective compliance and risk management strategies. With a single payment, you will gain access to Compliance & Risk Management course, including 10 premium courses, a QLS Endorsed Hardcopy certificate and 11 PDF certificates for Absolutely free. This Compliance & Risk Management Bundle Package includes: Course 01: Diploma in Compliance Management at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Conflict Management Training Course 02: Mastering Organizational Chaos Course Course 03: Workplace Team Networking Diploma Course 04: Legal Operations Consultant Course 05: Decision-Making and Critical Thinking Training Course 06: Unconscious Bias Training Course Course 07: Cross-Cultural Awareness Training Course 08: Workplace Stress Management Diploma Course 09: Workplace Productivity Course Course 10: Corporate Risk And Crisis Management So, join in this journey towards a fulfilling career, where your Compliance and Risk Management knowledge will be in high demand. Learning Outcomes Master Compliance and Risk Management principles and strategies. Develop conflict resolution skills for effective Risk Management. Mitigate risks effectively with thorough Risk Management knowledge. Promote diversity and inclusivity through Risk Management initiatives. Foster cross-cultural awareness for better Compliance Management. Why Choose Our Bundle? Get a Free QLS Endorsed Certificate upon completion of Compliance course Get a free student ID card with Compliance Training Get instant access to this Compliance course. Learn Compliance from anywhere in the world The Compliance is affordable and simple to understand The Compliance is an entirely online, interactive lesson with voiceover audio Lifetime access to the Compliance course materials The Compliance comes with 24/7 tutor support Start your learning journey straightaway! This Compliance Management's curriculum has been designed by Compliance Management experts with years of Compliance Management experience behind them. The Compliance Management course is extremely dynamic and well-paced to help you understand Compliance Management with ease. Assessment Process You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Compliance Management at QLS Level 5 exams. CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Compliance & Risk Management Requirements Compliance & Risk Management Career path Compliance & Risk Management Certificates CPD QS Accredited PDF Certificate Digital certificate - Included Diploma in Compliance Management at QLS Level 5 Hard copy certificate - Included
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want Why Procrastination Solution Course right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this procrastination solution course will set you up with a solid foundation to become a confident manager and develop more advanced skills. This comprehensive procrastination solution course is the perfect way to kickstart your career in the field of stress management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Procrastination Solution Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum First Concepts and Brain Chemistry Intro And First Concepts The Science Behind Procrastination How Procrastination Can Destroy You Manage Your Time - Manage Your Life How to Beat Beating Procrastination How Highly Successful Individuals Good Vs Bad Procrastination Additional Strategies for Beating Procrastination Don't Be Afraid to Say No Final Thoughts And Ideas Final Thoughts And Ideas Who should take this course? This comprehensive procrastination solution course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of stress management. Entry Requirements There are no academic entry requirements for this procrastination solution course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Master Microsoft PowerPoint and deliver polished, professional work presentations with this complete training course for beginners! Microsoft PowerPoint is the world's leading presentation software. In the Microsoft PowerPoint course, you will be guided through PowerPoint's key features to create visually appealing and informative work slides to present to colleagues and clients. You will learn how to use special effects, text, audio and infographics, which will equip you with a range of skills for office-based roles. Fast trak your career today and go from beginner to expert in no time! Learning Outcomes Understand and personalise the PowerPoint 2016 user interface for enhanced productivity. Expertly design slides with mastered layouts, headers, footers, and SmartArt. Integrate audio, video, and custom animations to make compelling presentations. Develop proficiency in reviewing, annotating, and setting up tailored slide shows. Secure, broadcast, and convert presentations into various formats for diverse audiences. Why choose this Microsoft PowerPoint course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Microsoft PowerPoint Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Microsoft PowerPoint course for? Individuals aiming to elevate their presentation design skills. Office professionals keen on enhancing report and proposal delivery. Teachers and trainers looking to create engaging educational content. Marketing and sales personnel curating compelling product pitches. Students striving to make academic presentations stand out. Career path Presentation Designer: £25,000 - £45,000 Training Coordinator: £23,000 - £40,000 Marketing Executive: £22,000 - £35,000 Corporate Trainer: £30,000 - £55,000 Content Developer: £24,000 - £48,000 Sales Strategist: £28,000 - £52,000 Prerequisites This Microsoft PowerPoint does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Microsoft PowerPoint was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01 Customize the User Interface 00:19:00 Set PowerPoint 2016 Options 00:07:00 Module 02 Modify Slide Masters and Slide Layouts 00:16:00 Add Headers and Footers 00:05:00 Modify the Notes Master and the Handout Master 00:04:00 Module 03 Create SmartArt 00:09:00 Modify SmartArt 00:05:00 Write Math Equations 00:07:00 Module 04 Add Audio to a Presentation 00:09:00 Add Video to a Presentation 00:10:00 Customize Animations and Transitions 00:14:00 Module 05 Review a Presentation 00:15:00 Store and Share Presentations on the Web 00:06:00 Module 06 Annotate a Presentation 00:07:00 Set Up a Slide Show 00:08:00 Create a Custom Slide Show 00:03:00 Add Hyperlinks and Action Buttons 00:07:00 Record a Presentation 00:05:00 Module 07 Secure a Presentation 00:11:00 Broadcast a Slide Show 00:07:00 Create a Video or a CD 00:08:00
Duration 3 Days 18 CPD hours This foundational course to Citrix Workspace intelligence ushers you into the new generation of Citrix. You will discover how intelligent features help organize, guide, and automate the future of your work.You will gain an understanding of the fundamentals of web services, APIs, and systems integrations through building microapps designed to boost employee productivity and optimize the end user experience.Through this course, you will learn the fundamentals of Citrix Workspace intelligence features, web services, security considerations and API troubleshooting to help you successfully deploy intelligent workspace features in your environment. This foundational course to Citrix Workspace intelligence ushers you into the new generation of Citrix. You will discover how intelligent features help organize, guide, and automate the future of your work. You will gain an understanding of the fundamentals of web services, APIs, and systems integrations through building microapps designed to boost employee productivity and optimize the end user experience. Through this course, you will learn the fundamentals of Citrix Workspace intelligence features, web services, security considerations and API troubleshooting to help you successfully deploy intelligent workspace features in your environment.