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CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: Focus on others to project a UB4I, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; Listen more intently to develop the best rapport; Communicate clearly with conviction, projecting greater credibility; Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Do you want to work in salon management? Have you ever wanted to own your own beauty salon? There has never been a better time to explore this dynamic sector as demand for quality Salon Management services grows globally! Beauty therapists devote their lives to improving the appearances and quality of life of their clients. Men and women of all ages are increasingly seeking the services of talented beauty therapists as affordability and accessibility continue to grow. Whether you want to work in an established beauty salon or start your own major beauty brand, this Salon Management Course could change your career prospects for life! This Salon Management Course is designed to provide learners a thorough understanding of salon management. The course begins with the fundamentals of salon management and progresses to the various workplace measures that must be implemented. The course also includes Marketing, Advertising and Promotion. Learning Outcomes After completing this course, learner will be able to: Gain a solid understanding of salon management Understand the basic steps of salon management Understand the principles of health and safety in the salon Know how to maintain health and safety requirements within the salon Know how to attract salon clients Gain in-depth knowledge about marketing, advertising and promotion Understand body language Understand formula for success Know how to promote the business further Know how to built relationships for success in sales Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Salon Management Course Online Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Others Benefits of this Course Online Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Salon Management Course Online course] The detailed course curriculum of- *** Salon Management Course Online *** Module 01: An Overview of Salon Management Module 02: Fundamental Steps of Salon Management Module 03: The Principles of Health and Safety in the Salon Module 04: Maintaining Health and Safety Requirements Within the Salon Module 05: Attracting Salon Clients Module 06: Marketing, Advertising and Promotion Module 07: Understanding Body Language Module 08: Formula for Success Module 09: Promoting the Business Further Module 10: Building Relationships for Success in Sales Assessment Method After completing each module of the Salon Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Course is designed for students who are interested in beauty therapy and salon management. Professional men and women working in beauty salons can benefit from this course by increasing their knowledge and skills. Individuals trying to enter the beauty therapy industry can also benefit from this course. Requirements There are no specific requirements for Salon Management Course Online because it does not require any advanced knowledge or skills. Career path After completing the Course, learners can advance to the next level of salon management courses. This Salon Management Course also allows learners to start their own beauty therapy and salon management businesses. Certificates Certificate of completion Digital certificate - Included

Boost Your Career By Enrolling In This Diploma of Real Estate (Online) Bundle To Overcome Your Challenges! 6 in 1 Diploma of Real Estate (Online) Bundle Improve your knowledge and enhance your skills to succeed with this Diploma of Real Estate (Online) bundle. This Diploma of Real Estate (Online) bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Diploma of Real Estate (Online) Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Real Estate Course 02: Property Development Diploma Course 03: WELL Building Standard Course 04: Social Housing and Tenant Management Level 2 Course 05: Residential Property Sales Course 06: Property Law and Legislation All the courses under this Diploma of Real Estate (Online) bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Diploma of Real Estate (Online) bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Diploma of Real Estate (Online) bundle, you can achieve your dreams and train for your ideal career. This Diploma of Real Estate (Online) bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Diploma of Real Estate (Online)? All-in-one package of 6 premium courses' Diploma of Real Estate (Online) bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Diploma of Real Estate (Online) Bundle 24/7 Tutor Support available with this Diploma of Real Estate (Online) Bundle Start your learning journey straightaway! This Diploma of Real Estate (Online)'s curriculum has been designed by Diploma of Real Estate (Online) experts with years of Diploma of Real Estate (Online) experience behind them. The Diploma of Real Estate (Online) course is extremely dynamic and well-paced to help you understand Diploma of Real Estate (Online) with ease. You'll discover how to master the Diploma of Real Estate (Online) skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Diploma of Real Estate (Online) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma of Real Estate (Online) bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Diploma of Real Estate (Online) bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

🎉 Master the Art of Tax Preparation with TurboTax Online - Satisfying Uncle Sam! 🎉 Are you ready to conquer tax season like a pro and confidently navigate the intricate world of taxes? Look no further than our comprehensive online course - 'Tax Preparation with TurboTax Online - Satisfying Uncle Sam!'   Unlock the secrets to seamless tax preparation and gain expertise in maximizing your returns while minimizing stress. With TurboTax Online as your ultimate tool, this course is your ticket to a hassle-free tax season. What you'll gain from this course: 📚 In-depth guidance: Learn the ins and outs of TurboTax Online from start to finish, making tax filing a breeze. 💡 Pro tips & tricks: Discover expert strategies and insider tips to optimize your deductions and credits, ensuring you get the most out of your return. 🔧 Practical hands-on experience: Navigate real-life tax scenarios with ease using TurboTax's step-by-step guidance and gain confidence in handling complex situations. 📈 Financial empowerment: Take control of your finances and build your confidence in managing your taxes independently, year after year. 🎓 Certification: Receive a certificate of completion, validating your newfound tax preparation skills.   Why choose our course? 🌟 Comprehensive curriculum: Developed by tax professionals, our curriculum covers everything you need to know about using TurboTax Online effectively. 🔒 Convenience & accessibility: Access the course from anywhere, at any time, and at your own pace, ensuring a stress-free learning experience. 🤝 Supportive community: Join a community of learners, share insights, and get your questions answered by experts and fellow tax enthusiasts. 💰 Value for money: Invest in your financial well-being with a course that provides lifelong skills at an affordable price. Don't let tax season overwhelm you! Empower yourself with the knowledge and skills to conquer your taxes confidently and efficiently. Course Curriculum Module 1-Let's Get Caught Up On Anything That's Changed In Turbotax Let's Get Caught Up On Anything That's Changed In Turbotax 00:00 Module 2-Documents And Info You'll Need In Turbotax Documents And Info You'll Need In Turbotax 00:00 Module 3-Review Qbse Business Income And Expenses Before Import To Turbotax Review Qbse Business Income And Expenses Before Import To Turbotax 00:00 Module 4-Checking Quickbooks Self-Employed Before Importing To Turbotax! Checking Quickbooks Self-Employed Before Importing To Turbotax! 00:00 Module 5-Submitting Quickbooks Self-Employed Business Transactions To Turbotax Submitting Quickbooks Self-Employed Business Transactions To Turbotax 00:00 Module 6-Turbotax Vs Turbotax Live Self-Employed Turbotax Vs Turbotax Live Self-Employed 00:00

Overview News Writing: Journalism 101 Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this News Writing: Journalism 101 Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Grow Your Business by Making an Online Community Lesson 01: Introduction to Building Online Communities 00:04:00 Lesson 02: A Bit About Maruxa Murphy 00:02:00 Lesson 03: Create a Strategic Foundation for Your Community 00:06:00 Lesson 04: Step 1 - The 3 V's - Vision, Voice and Values 00:05:00 Lesson 05: Step 2 - Create Experiential Value 00:02:00 Lesson 06: Step 3 - Your Profit Path 00:10:00 Lesson 07: Step 4 - The Offer 00:03:00 Lesson 08: Step 5 - Building Your Community 00:06:00 Lesson 09: Step 6 - Activate Your Community 00:04:00 Lesson 10: How Often Do I Post 00:02:00 Lesson 11: How Do I Staff My Community 00:02:00 Lesson 12: What are Some Awesome Content (and Post) Ideas 00:03:00 Lesson 13: Should I Consider Doing Live Events in My Community 00:02:00

Overview This comprehensive course on Fashion Store Assistant | Online Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Fashion Store Assistant | Online Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Fashion Store Assistant | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Fashion Store Assistant | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 11 lectures • 05:17:00 total length •Module 01: An Introduction to Personal Shopper: 00:33:00 •Module 02: Planning and Analysis: 00:25:00 •Module 03: Factors in Buying Clothes: 00:36:00 •Module 04: Fashion and Trends: 00:32:00 •Module 05: Communication and Protocol: 00:30:00 •Module 06: Understanding Consumer Behaviour: 00:28:00 •Module 07: Developing Relationship with Customer: 00:33:00 •Module 08: Attracting Potential Customers: 00:25:00 •Module 09: Product Sales: 00:24:00 •Module 10: The Business Plan: 00:22:00 •Module 11: The Business Marketing: 00:29:00

Overview Xero Accounting and Bookkeeping Online Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Xero Accounting and Bookkeeping Online Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Introduction 00:02:00 Getting Started Introduction - Getting Started 00:01:00 Signing up to Xero 00:04:00 Quick Tour of Xero 00:12:00 Initial Xero Settings 00:13:00 Chart of Accounts 00:14:00 Adding a Bank Account 00:08:00 Demo Company 00:04:00 Tracking Categories 00:07:00 Contacts 00:12:00 Invoices and Sales Introduction - Invoices and Sales 00:01:00 Sales Screens 00:04:00 Invoice Settings 00:13:00 Creating an Invoice 00:18:00 Repeating Invoices 00:07:00 Credit Notes 00:10:00 Quotes Settings 00:03:00 Creating Quotes 00:07:00 Other Invoicing Tasks 00:03:00 Sending Statements 00:03:00 Sales Reporting 00:05:00 Bills and Purchases Introduction - Bills and Purchases 00:01:00 Purchases Screens 00:04:00 Bill Settings 00:02:00 Creating a Bill 00:13:00 Repeating Bills 00:05:00 Credit Notes 00:06:00 Purchase Order Settings 00:02:00 Purchase Orders 00:08:00 Batch Payments 00:12:00 Other Billing Tasks 00:02:00 Sending Remittances 00:03:00 Purchases Reporting 00:05:00 Bank Accounts Introduction - Bank Accounts 00:01:00 Bank Accounts Screens 00:07:00 Automatic Matching 00:04:00 Reconciling Invoices 00:06:00 Reconciling Bills 00:03:00 Reconciling Spend Money 00:05:00 Reconciling Receive Money 00:04:00 Find and Match 00:04:00 Bank Rules 00:09:00 Cash Coding 00:03:00 Remove and Redo vs Unreconcile 00:04:00 Uploading Bank Transactions 00:07:00 Automatic Bank Feeds 00:06:00 Products and Services Introduction - Products and Services 00:01:00 Products and Services Screen 00:02:00 Adding Services 00:03:00 Adding Untracked Products 00:03:00 Adding Tracked Products 00:07:00 Fixed Assets Introduction - Fixed Assets 00:01:00 Fixed Assets Settings 00:06:00 Adding Assets from Bank Transactions 00:06:00 Adding Assets from Spend Money 00:05:00 Adding Assets from Bills 00:02:00 Depreciation 00:04:00 Payroll Introduction - Payroll 00:01:00 Payroll Settings 00:15:00 Adding Employees 00:18:00 Paying Employees 00:10:00 Payroll Filing 00:04:00 VAT Returns Introduction - VAT Returns 00:01:00 VAT Settings 00:02:00 VAT Returns - Manual Filing 00:06:00 VAT Returns - Digital Filing 00:02:00 Assignment Assignment - Xero Accounting and Bookkeeping Online 00:00:00

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Overview This comprehensive course on Creating Children's Room | Online Course will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Creating Children's Room | Online Course comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Creating Children's Room | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Creating Children's Room | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 8 lectures • 02:37:00 total length •Module 01: Creative Colour: 00:29:00 •Module 02: Decorating Floor and Ceiling: 00:17:00 •Module 03: Furnishing: 00:21:00 •Module 04: Storage Spaces for Children's Rooms: 00:14:00 •Module 05: Themed Rooms: 00:18:00 •Module 06: Setting Up the Business: 00:40:00 •Module 07: Marketing the Business: 00:18:00 •Assignment - Creating Children's Room | Online Course: 00:00:00

Overview This comprehensive course on Fire Safety | Online Course will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Fire Safety | Online Course comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Fire Safety | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Fire Safety | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 6 lectures • 00:26:00 total length •Module 01: Basics of Fire Safety: 00:07:00 •Module 02: Regulations and Risk Assessment: 00:04:00 •Module 03: Fire Safety Measures: 00:06:00 •Module 04: Fire Safety routes and signs: 00:04:00 •Module 05: Evacuation Strategies: 00:05:00 •Additional Reading Materials - Fire Safety: 00:00:00