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92 Courses delivered Online

Call Centre Training: Mastering Customer Service Excellence

4.3(43)

By John Academy

Unlock the keys to unparalleled customer service excellence with our 'Call Centre Training' course. Dive into the essentials of call center operations, hone communication skills, master telephone etiquettes, and learn effective negotiation techniques. Navigate challenging interactions, manage difficult customers, and grasp the intricacies of call center metrics and benchmarking. Stay ahead of the curve with insights into the latest technology trends shaping the industry. Elevate your career and contribute to organizational success by enrolling today. Develop the skills needed to excel as a call center professional and create lasting customer satisfaction.

Call Centre Training: Mastering Customer Service Excellence
Delivered Online On Demand
£24.99

Solution-Focused Brief Therapy Training Online

4.3(43)

By John Academy

Embark on a transformative journey with our online Solution-Focused Brief Therapy Training. Uncover the principles of SFBT, master the Diamond Model, and acquire key techniques for effective, brief therapeutic interventions. Explore collaborative relationship-building, goal setting, and resource exploration while navigating ethical considerations. Ideal for mental health professionals seeking innovative skills, this course adapts SFBT to various settings and populations. Join us in fostering positive change and empowering clients to discover their unique solutions. Elevate your practice with our comprehensive, online learning experience.

Solution-Focused Brief Therapy Training Online
Delivered Online On Demand
£24.99

Intermediate Guide on Motivational Mentorship

4.3(43)

By John Academy

Unlock the power of transformative mentorship with our 'Intermediate Guide on Motivational Mentorship' course. Elevate your mentorship skills, foster strong mentor-mentee relationships, and navigate challenges in a diverse and digital landscape. Learn ethical considerations, set SMART goals, and measure success. Ideal for professionals and educators seeking to inspire personal and professional growth. Join us on a journey of empowerment and discover the future of mentorship!

Intermediate Guide on Motivational Mentorship
Delivered Online On Demand
£23.99

Customer Service Operator

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Customer Service Operator
Delivered Online On Demand2 hours 35 minutes
£25

Strategic Business Management

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Strategic Business Management
Delivered Online On Demand6 hours 36 minutes
£25

Despatch Assistant

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Despatch Assistant
Delivered Online On Demand4 hours 17 minutes
£25

Customer Relations Manager

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Customer Relations Manager
Delivered Online On Demand3 hours 35 minutes
£25

PR Firm Recruitment

4.8(9)

By Skill Up

Description This PR Firm Recruitment Course is intended to explain to you the essential information that you need to know

PR Firm Recruitment
Delivered Online On Demand1 hour 24 minutes
£25

CRM Lead

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

CRM Lead
Delivered Online On Demand3 hours 56 minutes
£25

Call Centre Training

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Call Centre Training
Delivered Online On Demand4 hours 30 minutes
£25
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