748 Courses delivered Online

Description: Purchasing and procurement functions are about much than bringing goods and services into an organization. They are the foundation of strong, collaborative relationship with suppliers. Any business needs an effective program of controls over the parts and materials that are used in producing or distributing goods and services of the firm. The Logistic and Supply Chain Management is a crucial part of any successful business. Optimizing the flow of products and services as they are planned, sourced, made, delivered, and returned can give your business an extra competitive edge. Changing customer expectations and competition mean that organizations must improve at an ever-increasing rate to stay ahead. This Professional Diploma in Supply Chain Management is a full package of the supply chain management system. Learning Outcomes: Allot a definition of supply chain management including logistics Narrate the vertical as well as virtual integration frameworks Realise the phases in the fundamental supply chain flow Arrange The participants for the supply chain Locate supply chain drivers as well as routes for optimising them Merge supply chain plans with your business strategy Fix the measurements for tracking with knowing how to integrate the associated data Learn about Troubleshoot fundamental supply chain problems Decipher the routes so as to make a progress for your supply chain, for example, exploiting the third-party logistics providers, insourcing processes, improvising maintainable and eco-friendly moves, leveraging process improvement plans, as well as forming newer methodologies Relate the terms related to supply chain Narrate the procurement department's role within the organization Realise the principles of the purchasing cycle Implement the steps required for managing a competitive bid process, as you get it from the request for proposals or qualifications through negotiating the contract Learn the process of setting up a competitive bid for a contract Know to defend their position on the factors for which a particular supplier should be chosen based on an evaluation process Learn how to be responsible for managing supplier performance, involving controlling quality as well as setting with monitoring standards Execute the tools of the procurement trade, out of PC-based applications to cloud-based solutions Interpret different terms so that you can understand the repeatedly used warehouse management Recognise the targets as well as the purposes of inventory management and assess your procedures for these goals Assess safety stock, reorder points, as well as order quantities Measure inventory management process Locate the segments of the inventory system Learn how can sustain fairer inventory perfection Relate to the consistent development with lean and what is all about Elaborate the concepts of the regular progress cycle: recognize, Plan, Application, and Recheck Implement Lean consistent development concepts for a case study Show ideas for consistent progress Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Professional Diploma in Supply Chain Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Professional Diploma in Supply Chain Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Getting Started 00:15:00 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Module 02 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module 03 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module 04 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Mock Exam Mock Exam- Professional Diploma in Supply Chain Management 00:30:00 Final Exam Final Exam- Professional Diploma in Supply Chain Management 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Become a certified leader in project management with our comprehensive diploma course. Whether you're new to project management or seeking to advance your career, this program equips you with essential skills and knowledge through ten meticulously crafted modules: Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Project Management Professional Diploma course, learners will gain comprehensive skills to effectively manage projects from start to finish. They will learn how to initiate projects with clear goals and objectives, ensuring they align with organizational strategies. Planning phases will teach them to develop detailed schedules, allocate resources efficiently, and mitigate risks effectively. They will understand various planning tools and techniques to streamline project workflows and enhance productivity. During project execution, learners will acquire the ability to lead teams, monitor progress, and make adjustments to ensure project goals are met on time and within budget. The course emphasizes maintaining project momentum through effective control measures and continuous evaluation. Key concepts in project management, such as stakeholder management and quality assurance, will be explored to ensure projects meet stakeholder expectations and deliver high-quality outcomes. Finally, learners will master the art of project closure, ensuring smooth transitions and capturing lessons learned for future improvement. Course Curriculum Module 01: Initiation (I) Module 02: Initiation (II) Module 03: Planning (I) Module 04: Planning (II) Module 05: Planning Tools Module 06: Executing the Project Module 07: Maintaining and Controlling the Project Module 08: Key Concepts (I) Module 09: Key Concepts (II) Module 10: Closing Out Learning Outcomes Identify project stakeholders and define project scope during initiation stages. Outline project objectives and create a project charter for approval. Develop comprehensive project plans encompassing tasks, resources, and timelines. Utilize project management tools to schedule tasks and allocate resources efficiently. Execute project plans, monitor progress, and implement necessary adjustments. Conduct project reviews, assess outcomes, and facilitate project closure procedures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Project Management Professional Diploma 47:56 1: Module 01: Initiation (I) 04:32 2: Module 02: Initiation (II) 04:16 3: Module 03: Planning (I) 05:01 4: Module 04: Planning (II) 06:38 5: Module 05: Planning Tools 04:47 6: Module 06: Executing the Project 03:57 7: Module 07: Maintaining and Controlling the Project 03:53 8: Module 08: Key Concepts (I) 05:13 9: Module 09: Key Concepts (II) 04:07 10: Module 10: Closing Out 04:32 11: CPD Certificate - Free 01:00 Who is this course for? Project managers seeking advanced project management skills. Professionals transitioning into project management roles. Individuals preparing for Project Management Professional (PMP) certification. Team leaders involved in project planning and execution. Graduates aiming to enter project management fields. Career path Project Manager Programme Coordinator Operations Manager Business Analyst Quality Assurance Manager Construction Project Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Become a certified leader in project management with our comprehensive diploma course. Whether you're new to project management or seeking to advance your career, this program equips you with essential skills and knowledge through ten meticulously crafted modules: Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Project Management Professional Diploma course, learners will gain comprehensive skills to effectively manage projects from start to finish. They will learn how to initiate projects with clear goals and objectives, ensuring they align with organizational strategies. Planning phases will teach them to develop detailed schedules, allocate resources efficiently, and mitigate risks effectively. They will understand various planning tools and techniques to streamline project workflows and enhance productivity. During project execution, learners will acquire the ability to lead teams, monitor progress, and make adjustments to ensure project goals are met on time and within budget. The course emphasizes maintaining project momentum through effective control measures and continuous evaluation. Key concepts in project management, such as stakeholder management and quality assurance, will be explored to ensure projects meet stakeholder expectations and deliver high-quality outcomes. Finally, learners will master the art of project closure, ensuring smooth transitions and capturing lessons learned for future improvement. Course Curriculum Module 01: Initiation (I) Module 02: Initiation (II) Module 03: Planning (I) Module 04: Planning (II) Module 05: Planning Tools Module 06: Executing the Project Module 07: Maintaining and Controlling the Project Module 08: Key Concepts (I) Module 09: Key Concepts (II) Module 10: Closing Out Learning Outcomes Identify project stakeholders and define project scope during initiation stages. Outline project objectives and create a project charter for approval. Develop comprehensive project plans encompassing tasks, resources, and timelines. Utilize project management tools to schedule tasks and allocate resources efficiently. Execute project plans, monitor progress, and implement necessary adjustments. Conduct project reviews, assess outcomes, and facilitate project closure procedures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Project Management Professional Diploma 47:56 1: Module 01: Initiation (I) 04:32 2: Module 02: Initiation (II) 04:16 3: Module 03: Planning (I) 05:01 4: Module 04: Planning (II) 06:38 5: Module 05: Planning Tools 04:47 6: Module 06: Executing the Project 03:57 7: Module 07: Maintaining and Controlling the Project 03:53 8: Module 08: Key Concepts (I) 05:13 9: Module 09: Key Concepts (II) 04:07 10: Module 10: Closing Out 04:32 11: CPD Certificate - Free 01:00 Who is this course for? Project managers seeking advanced project management skills. Professionals transitioning into project management roles. Individuals preparing for Project Management Professional (PMP) certification. Team leaders involved in project planning and execution. Graduates aiming to enter project management fields. Career path Project Manager Programme Coordinator Operations Manager Business Analyst Quality Assurance Manager Construction Project Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Description Pilates Trainer Professional Diploma Pilates is a physical fitness system developed in the early 20th century by Joseph Pilates. Pilates improves flexibility, strength and develops control of the entire body. It emphasises on alignment, breathing, building a strong core and improving coordination and balance of the body. Pilates helps alleviate lower back pain and helps the elderly live a healthy life. Pilates helps practitioners have better posture, makes them less prone to injury and lets them experience good health. Routine following Pilates builds flexibility of the body, strength, endurance and coordination without bulking up the person. It has been widely used by dancers, gymnasts as well as actors to maintain a healthy body. The course helps to train oneself to be a professional Pilates trainer. It can be taken up without affecting the daily routine, course of study or job. The course will also benefit those who are already engaged in the fitness industry. An additional diploma in Pilates will enhance the opportunities to train a wide range of people and add variety to the fitness regime. The course offers insights from the fundamentals of the Pilates system and guides the learner to run his/her own classes. The eight units will give the learner knowledge that he/she can integrate into a variety of disciplines, such as yoga or dance. The learner can also apply it as his/her specialised area. It is also desired that a Pilates teacher is a good communicator, patient, persistent, organised, creative, sociable and an effective motivator. To motivate the trainees, he/she should lead a healthy lifestyle and be a role models for them. This course will help the learner to be well-versed in the science of human body movement and its adaptations to different situations. It will enable the learner to develop and apply solutions in varying circumstances and according to the requirement of each individual. The ones taking the course will find employment in Pilates studios, health centres, fitness centres, and community centres and can also become personal trainers. What you will learn 1: DEVELOPING YOURSELF AS A PILATES TRAINER 2: THE BENEFITS OF PILATES 3: THE EIGHT PRINCIPLES OF PILATES 4: BASIC ANATOMY 5: PREVENTING INJURY 6: PILATES IN PREGNANCY 7: PILATES ON THE BALL 8: RELAXATION AND IMAGERY Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Managing the employees of any company is a big undertaking as you not only have to hire people with the right skill set and are a perfect match, but also manage their salaries as well. Well if you get this Diploma in HR, Bookkeeping and Payroll Management course, then you can learn the basics of doing all those things and be a key figure in your company's growth. This diploma level course is divided into four sections each focusing on HR & leadership, Human Resource Management, Bookkeeping & Payroll Basics and Managing Payroll. In the first chapter you will learn a lot about leadership as you look into people recognition, managing performance & goals and the importance of a good team leader. Next chapter though focuses solely on HR management as you explore recruitment, interviewing and other related topics. Following that you will learn the basic terminologies, accounting methods, understand balance sheet in bookkeeping and payroll basics. Finally you learn about payroll management in detail. The course could prove to be extremely useful and if you decide to get it now, you will be at the top of any employers list. Course Highlights Professional Diploma in HR, Bookkeeping and Payroll Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in HR, Bookkeeping and Payroll Management into 80 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 23 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in HR, Bookkeeping and Payroll Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in HR, Bookkeeping and Payroll Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in HR, Bookkeeping and Payroll Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. HR, Bookkeeping and Payroll Management (Updated Version) Human Resource Management Introduction to Human Resources 00:17:00 Employee Recruitment and Selection Procedure 00:32:00 Employee Training and Development Process 00:22:00 Performance Appraisal Management 00:19:00 Employee Relations 00:15:00 Motivation and Counselling 00:19:00 Employee Termination 00:15:00 Employer Records and Statistics 00:11:00 Essential UK Employment Law 00:38:00 Bookkeeping & Payroll Basics Payroll Basics 00:10:00 Legislation Settings 00:07:00 Pension Scheme Basics 00:06:00 Pay Elements 00:14:00 The Processing Date 00:07:00 Adding Existing Employees 00:08:00 Adding New Employees 00:12:00 Payroll Processing Basics 00:11:00 Entering Payments 00:12:00 Pre-Update Reports 00:09:00 Updating Records 00:09:00 e-Submissions Basics 00:09:00 Process Payroll (November) 00:11:00 Employee Records and Reports 00:13:00 Editing Employee Records 00:07:00 Process Payroll (December) 00:12:00 Resetting Payments 00:05:00 Quick SSP 00:10:00 An Employee Leaves 00:13:00 Final Payroll Run 00:07:00 Reports and Historical Data 00:08:00 Year-End Procedures 00:09:00 HR, Bookkeeping and Payroll Management (Old Version) HR & Leadership Leader and HR Management FREE 00:30:00 Commitment and HR Management FREE 01:00:00 Team Management 00:15:00 Build A Mastermind Group 00:15:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Human Resource Management Module One - Getting Started FREE 00:30:00 Module Two - Human Resources Today FREE 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Bookkeeping & Payroll Basics Module One - Introduction FREE 00:30:00 Module Two - Basic Terminology FREE 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing Corporate Behavior 01:00:00 Module Twelve - Wrapping Up 00:30:00 Payroll Management What Is Payroll? FREE 01:00:00 Principles Of Payroll Systems FREE 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Company Settings 00:08:00 Time Management 00:30:00 Personnel Filing 01:00:00 When Workers Leave Employment 01:00:00 Hiring Employees 01:00:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 01:00:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Professional Diploma in HR, Bookkeeping and Payroll Management 00:30:00 Final Exam Final Exam- Professional Diploma in HR, Bookkeeping and Payroll Management 00:30:00

Improve your business through the Six Sigma methods: Six Sigma is a worldly recognised management technique that will help you to enhance your business by reducing the defect of the products. The Six Sigma & Lean Process Professional Diploma course will help you know the Six Sigma principles and techniques so that you can apply the methods in your business. The course includes the five methods defined by Toyota where you will learn the fourteen principles in four parts: Philosophy, Process, People & Partners and Problem Solving. Apart from these, the course covers the TPS system and the five principles of lean business. To summarise, the course will train you to apply the six sigma and lean process in your business. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Six Sigma & Lean Process Professional Diploma has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Six Sigma & Lean Process Professional Diploma is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £45,000. The sky really is the limit. Course Curriculum Lean Process Module One - Getting Started 00:30:00 Module Two - Understanding Lean 01:00:00 Module Three - Liker's Toyota Way 01:00:00 Module Four - The TPS House 01:00:00 Module Five - The Five Principles of Lean Business 01:00:00 Module Six - The First Improvement Concept (Value) 01:00:00 Module Seven - The Second Improvement Concept (Waste) 01:00:00 Module Eight - The Third Improvement Concept (Variation) 01:00:00 Module Nine - The Fourth Improvement Concept (Complexity) 01:00:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 01:00:00 Module Eleven - The Improvement Toolkit 00:30:00 Module Twelve - Wrapping Up 01:30:00 Six Sigma Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Activities Six Sigma & Lean Process Professional Diploma - Activities 00:00:00 Mock Exam Mock Exam - Six Sigma & Lean Process Professional Diploma 00:20:00 Final Exam Final Exam - Six Sigma & Lean Process Professional Diploma 00:20:00

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Professional Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00

If you are interested in renewable energies and sustainable energy technology? Then this Professional Diploma in Renewable Energy course is ideal for you! This course is intended to enhance your knowledge to make the world a better place by producing energy from renewable resources. Besides, you'll understand various alternative energy resources. You'll be provided with a strong base and information on different types of renewable energies that can be practised for the betterment of the environment. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Professional Diploma in Renewable Energy has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Professional Diploma in Renewable Energy is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £37,500. The sky really is the limit. Course Curriculum Professional Diploma in Renewable Energy - Updated Version An Introduction to Sustainable Energy 00:17:00 Solar Energy: Thermal 00:15:00 Solar Energy: Photovoltaics 00:20:00 Wind Energy 00:27:00 Bioenergy 00:26:00 Geothermal Energy 00:22:00 Tidal Energy 00:23:00 Environmental Impacts: A Global and Regional Assessment 00:24:00 Renewable Energy and Sustainable Development 00:22:00 The Future of Renewable Energy in the UK into the 2020s and Beyond 00:20:00 Professional Diploma in Renewable Energy - Old Version Renewable Energy Introduction 00:30:00 What is Renewable Energy? 00:30:00 Types of Renewable Energy 00:15:00 Solar Power 00:30:00 Wind Power 01:00:00 Hydropower 01:00:00 Biofuel 00:30:00 The Possibilities of Renewable Energy 01:00:00 Conclusion 00:15:00 Lowering Energy Cost Introduction 00:15:00 Determining The Current Costs 00:15:00 Cost over Savings Analysis 01:00:00 Getting Started By Finding Your Biggest Needs 01:00:00 Start Small For Big Savings 01:00:00 You're Window Savings 02:00:00 The Fireplace Advantage 01:00:00 Energy Saving Habits to Develop 02:00:00 The Thermostat 01:00:00 Energy Star: Understanding What It is 02:00:00 Outside the Home: Landscaping For Energy Benefits 01:00:00 Alternative Sources of Fuel 01:00:00 The Energy Efficient New Home 00:30:00 Conclusion 00:15:00 Being Environmentally Friendly Introduction 01:00:00 Energy at Home 01:00:00 Reduce the Use of Paper Products 01:00:00 Transportation 01:00:00 Lawn Care & Organic Gardening 01:00:00 Additional Tips for a Greener You! 01:00:00 Let's Recap! 01:00:00 Recycle It! 01:00:00 Renewable Energy Applications Government Incentives 01:00:00 Renewable Energy Is Key to Fighting Climate Change 01:00:00 Energy Audits 01:00:00 LEED 01:00:00 BREEAM 01:00:00 EPC 01:00:00 How to Choose Your Renewable Energy Sources 01:00:00 The Advantages and Disadvantages of Renewable Energy 01:00:00 Solar Geometry 01:00:00 Solar Chimney 00:30:00 Solar Wall 00:30:00 PV/Thermal 00:10:00 Passive Solar Heating 01:00:00 Solar Water Heaters 00:30:00 Solar Photovoltaic Technology Basics 00:30:00 Other Energy Saving Technologies 00:15:00 Underground Thermal Energy Storage (UTES) 00:15:00 Combined Heat and Power 00:15:00 Trigeneration / CCHP 00:15:00 Rainwater Harvesting 00:15:00 Fuel Cell 00:15:00 Earth Duct 00:15:00 Light Pipe 00:15:00 Conclusion 00:15:00 Recommended Reading Recommended Reading: Professional Diploma in Renewable Energy 00:00:00 Mock Exam Mock Exam- Professional Diploma in Renewable Energy 00:30:00 Final Exam Final Exam- Professional Diploma in Renewable Energy 00:30:00

Stress can affect negatively especially in your working habits and daily routine. To overcome stress, you need to know an effective strategy to eliminate or minimize stress which can be possible through stress management. Take this Professional Diploma in Stress Management Strategy for you to avoid any stress that can contribute to the deterioration of your physical, mental, and emotional health. Dealing with stress can only be possible if you learn how to have a positive mindset and motivation to have a healthy lifestyle. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Professional Diploma in Stress Management Strategy has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Professional Diploma in Stress Management Strategy is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £35,000. The sky really is the limit. Course Curriculum Stress Management Basics What Is Stress? 00:30:00 Causes Of Stress 01:00:00 The Effects Of Stress 00:30:00 Recognise The Warning Signs 00:15:00 Lingering Stress 00:15:00 Stress And Panic Attacks 00:30:00 Solutions On Living A Stress-Free Life 01:30:00 Conclusion 00:15:00 Advanced Stress Management Introduction 00:15:00 Recognizing your stress Levels & triggers 01:00:00 Why do these changes occur frequently? 00:15:00 What does stress do to you? 00:15:00 Beware! Before seeking medical attention… 00:30:00 Medical stress solutions analyzing 00:30:00 The importance of stress management 01:00:00 Other things that might help in Stress Management 00:30:00 The Uses of Herbs and supplements in stress Management for stress relief 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam - Professional Diploma in Stress Management Strategy 00:20:00 Final Exam Final Exam - Professional Diploma in Stress Management Strategy 00:20:00

Duration 5 Days 30 CPD hours Earning your SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential makes you a recognized expert and leader in the HR field and a valuable asset to your organization, keeping you and your organization more competitive in today's economy. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills. Students will be able to identify areas of strength and build on them. They will also see where they will need further concentrated study in preparation for their exam. 1 - INTRODUCTION The SHRM Body of Competency and Knowledge? (BoCK) The SHRM-CP and SHRM-SCP Certifications The SHRM Learning System© for SHRM-CP/SHRM-SCP 2 - HR COMPETENCIES Behavioral Competencies 3 - DOMAIN 1: PEOPLE Functional Area #1: HR Strategic Planning Functional Area #2: Talent Acquisition Functional Area #3: Employee Engagement and Retention Functional Area #4: Learning and Development Functional Area #5: Total Rewards 4 - DOMAIN 2: ORGANIZATION Functional Area #6: Structure of the HR Function Functional Area #7: Organizational Effectiveness and Development Functional Area #8: Workforce Management Functional Area #9: Employee and Labor Relations Functional Area #10: Technology Management 5 - DOMAIN 3: WORKPLACE Functional Area #11: HR in the Global Context Functional Area #12: Diversity and Inclusion Functional Area #13: Risk Management Functional Area #14: Corporate Social Responsibly Functional Area #15: U.S. Employment Law and Regulations 6 - FINAL EXAM/REVIEW/DISCUSSION Additional course details: Nexus Humans SHRM-CP/SHRM-SCP Certification Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SHRM-CP/SHRM-SCP Certification Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.