Courses delivered Online

Character describes human qualities that create our public reputation such as personality, appearance, and behaviors. Integrity matches reality to our words-keep your promises. Discover why Integrity and honesty are the foundations of trust, the root of service. Apply strategies for cultivating exceptional customer service character every day. Learning Objectives Describe the qualities of exemplary service character, Define integrity and honesty, Implement 6 strategies for cultivating exceptional service character Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Couples therapy assessment calls Gottman method Insight gaining therapy Communication counselling Positive psychology couples therapy Couples therapy effective communication exercises Homework and couples therapy implementation tasks Attachment therapy Resolve serious conflicts Improve trust and honesty Address core issues Dating advice and relationship advice Couples therapy near me https://relationshipsmdd.com/product/m-d-d-couples-therapy-8-session-package/

Couples therapy for a financial argument Implementation of honesty and financial openness Constant arguments over finances Different priorities for finances Discussion of different financial expectations Assessment of differences Resolution tactics Better communication training Financial planning discussion Future expectations ,financial future conclusion 3 sessions 45 mins https://relationshipsmdd.com/financial-arguments/

open discussion Listen to both parties issues Relationship coaching Relationship analysis Discuss expectations Implement compromise options Honesty session Mindset and thoughts for future Mediation Resolve differences 3 sessions 50 mins https://relationshipsmdd.com/product/my-career-is-taking-over-but-i-dont-want-to-lose-my-girlfriend-package/

Duration 3 Days 18 CPD hours This course is intended for Mid- and upper-level managers looking to hone their senior management skills will benefit from this course. Overview Use wisdom and understanding to lead others Deliver constructive critiques to your staff More effectively coach and mentor your staff Develop new managers Better motivate your staff Navigate organizational politics To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. 1. Leading Others Comparing Vertical and Lateral Hierarchies- Leading in Different Structures of Command and Control Leveraging Your Organization\'s Structure Knowing Your Employees - Developing Empathy Beginning with the End in Mind and Back-Casting to the Desired Future State Setting S.M.A.R.T. Goals Earning Your Team\'s Trust with Honesty, Reliability, Availability, and Openness 2. Strategies for Course Correction Lighting a Fire- Motivating, Guiding, and Inspiring Resolving Conflict- Forcing, Accommodating, Avoiding, Compromising, and Collaborating Changing the Script- Trusting Your Team, Empowering Delegation, Celebrating Success, and Building & Reinforcing Your Team Defining Team Roles and Creating a Balanced Team 3. Effective Coaching and Mentoring Providing Clear and Timely Feedback Creating a Supportive Environment Building a Mentorship Plan - Mentoring for Success 4. Training New Managers Preparing, Developing, and Supporting New Managers Defining and Building Competencies Documenting Best Practices while Rewarding and Emulating Effective Managers Encouraging a Peer Network 5. Motivation Understanding the 8 Level Hierarchy of Needs Managing Across Generations Applying the CARE Model 6. Organizational Politics Being Politically Savvy, Ethical, and Effective Building Political Intelligence Understanding the Landscape 7. The Big Picture Thinking Through the Elements of Management

Peak job performance and maintaining a positive attitude starts with having a suitable service disposition and strong interpersonal skills. Maintaining a positive attitude takes work-focusing on what's right, looking for solutions to problems instead of complaining, and having a positive 'expectancy' that things will improve. Discover how to stay involved and healthy coping mechanisms that help keep us physically and mentally healthy. Discover why Integrity and honesty are the foundations of trust, the root of service. Apply strategies for cultivating exceptional customer service character every day. Learning Objectives Describe suitability requirements for being an effective service provider, Explain the personal benefits of maintaining a positive attitude, Apply 17 tools for maintaining a positive, professional attitude Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

🚀 Elevate Your Business Growth with 'Partnerships for Business Development - You Never Walk Alone' Course! 🤝 Are you ready to unlock the power of collaboration and take your business to new heights? Join our groundbreaking online course designed to revolutionize your approach to partnerships and business development!   In this dynamic course, you'll discover: 🌟 Proven Strategies: Learn the secrets to identifying, nurturing, and leveraging partnerships for exponential business growth. 🔗 Networking Mastery: Master the art of creating mutually beneficial relationships, opening doors to new opportunities and resources. 🧠Strategic Insights: Gain valuable insights into crafting win-win partnerships that drive innovation and revenue.   📈 Sustainable Growth: Unlock the potential for sustainable business expansion through strategic alliances and collaborations. 🤝 Collaboration Essentials: Understand the crucial elements that foster successful partnerships and long-term business relationships. 🎯 Targeted Approach: Tailor your partnership strategies to your business niche, ensuring maximum impact and results. Why choose 'Partnerships for Business Development - You Never Walk Alone'? ✅ Expert Guidance: Led by industry experts with a proven track record in successful business partnerships.   ✅ Actionable Content: Practical insights and actionable steps to implement immediately in your business. ✅ Community Support: Engage with a network of like-minded professionals, fostering collaboration and idea exchange. ✅ Flexibility & Convenience: Access the course materials at your own pace and convenience, fitting into your busy schedule.     ✨ Join countless successful entrepreneurs and business leaders who have transformed their businesses through strategic partnerships. Don't miss this opportunity to level up your business game! Enroll now in 'Partnerships for Business Development - You Never Walk Alone' and take the first step toward a future of thriving partnerships and unparalleled business growth! 🌐 Limited seats available! Secure your spot today and redefine your business success! 🚀 Course Curriculum Module 1: From frustration and $0 to a life filled with partners and opportunities From frustration and $0 to a life filled with partners and opportunities 00:00 Module 2: How to speed up time to market_ Minimum viable product! How to speed up time to market_ Minimum viable product! 00:00 Module 3: What you see is all there is. Honesty, expectations, and social proof What you see is all there is. Honesty, expectations, and social proof 00:00 Module 4: 20 positive reinforcement cycle found with the right partners 20 positive reinforcement cycle found with the right partners 00:00 Module 5: When I was ready the partners I needed appeared When I was ready the partners I needed appeared 00:00 Module 6: What am I doing to be of service and provide value today_ What am I doing to be of service and provide value today_ 00:00 Module 7: How do I manage my workflow each day_ How do I manage my workflow each day_ 00:00 Module 8: Where to take the next step today_ Where to take the next step today_ 00:00

Stop Smoking With Confidence Training Program, you'll learn the skills you need to finally stop smoking and stay smoke-free. A swift, no-nonsense primarily audio course of action to become a Non-Smoker within the next seven days, includes hypnosis. Your trainer is Caroline Anderson MSc Psych, BSc Clinical Hypnosis,Mstr NLP, EFT3, Dip Personnel Mgmt.

Introduction: Dealing with consumer objections is a huge part of any sales position. Not every customer is going to be easily convinced that your product is best for them, and they may come up with numerous objections to the sale. Part of your job is to seriously address these concerns, taking the time to thoroughly understand each one. Only then can you go through the steps that you need to take, in order to overcome them, convincing the customer that your product is the best one for their unique needs. This course goes into detail regarding how to handle sales objections throughout your career. It begins by giving you an overview of the preliminary skills that you need to master, before you can begin handling any customer concerns. Next, we will review the most common types of objections that you can expect to encounter, along with a few quick tips on how to overcome them. We will also cover more general techniques that can be applied to other types of objections. Finally, we review ways in which to handle complaints, which are essentially objections from customers, once the sale has been completed. What You will Learn: Why you need to develop credibility early on in the sales process How to overcome misunderstandings and scepticism regarding a product; The importance of asking questions, when dealing with customer objections Why you need to tackle the biggest objection first The role of listening in handling complaints The best strategies to use, when dealing with objections or complaints from existing customers Benefits of taking this Course Learning important communication skills that you need, in order to close sales Learning how to address issues, such as customer indifference to your product Understanding the important role that honesty plays in the sales process Understanding why you need to develop a keen sense of empathy, when dealing with customers Learning how and when to follow up with your customers Course Modules/Lessons Module 1: Developing Preliminary Skills Module 2: Types of Objections Module 4: Handling Complaints

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to develop a core set of soft skill. Overview Upon successful completion of this course, students will be able to better interact and communicate in the workplace. In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - WHAT ARE SOFT SKILLS? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits 3 - SOFT SKILL 1: COMMUNICATION Ways We Communicate Improving Non-Verbal Communication Listening Openness and Honesty 4 - SOFT SKILL 2: TEAMWORK Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow 5 - SOFT SKILL 3: PROBLEM SOLVING Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-evaluation 6 - SOFT SKILL 4: TIME MANAGEMENT The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth 7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC What Are You Working For? Caring for Others vs. Self Building Trust Work Is Its Own Reward 8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY Getting over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You're Worth Your Weight in Adaptability 9 - SOFT SKILL 8: SELF-CONFIDENCE Confident Traits Self-Questionnaire Surefire Confidence Building Tactics Build Up Others 10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM Wow, You Mean I'm Not Perfect? Listen With An Open Mind Analyze and Learn Clear the Air and Don't Hold Any Grudges 11 - SOFT SKILL 10: NETWORKING Redefining Need Identifying Others' Interests Reaching Out When to Back Off 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations Additional course details: Nexus Humans 10 Soft Skills You Need training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 10 Soft Skills You Need course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.