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Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This professional course covers The Quad Model of Talent Management and how to implement Effective Talent Management strategies. You'll also gain a deep understanding of the Importance of Performance Management in both theory and practice, including the Purpose and Nature of the Performance Management process. Discover the contribution of Performance Management to employees, managers, and organizational functions and learn about the Concept and Purpose of Performance Management Systems. After the successful completion of the course, you will be able to learn about the following, The Quad Model of Talent Management. Effective Talent Management. Importance of performance management - in theory and practice. The purpose and nature of the performance management process. The contribution of Performance Management to employees, managers and the organisation functions. The concept and purpose of performance management systems. This professional course covers The Quad Model of Talent Management and how to implement Effective Talent Management strategies. You'll also gain a deep understanding of the Importance of Performance Management in both theory and practice, including the Purpose and Nature of the Performance Management process. Discover the contribution of Performance Management to employees, managers, and organizational functions and learn about the Concept and Purpose of Performance Management Systems. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Effective Talent and Performance Management Self-paced pre-recorded learning content on this topic. Effective Talent and Performance Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Human Resource Professionals Managers and Leaders at all levels Organizational Development Professionals Performance Management Consultants Talent Acquisition and Retention Specialists Business Owners and Entrepreneurs Learning and Development Professionals Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The General Data Protection Regulation (GDPR) is a complex piece of legislation that can be difficult to understand. This GDPR bundle course will provide you with the scientific information you need to understand GDPR and its implications for your organization. Learning Outcomes of GDPR Bundle: Understand the key concepts of the GDPR Apply the GDPR to your organization's data processing practices Comply with the GDPR requirements Identify the lawful bases for processing personal data Understand the rights of data subjects Respond to data breaches Understand the responsibilities and obligations of data controllers and processors This GDPR Bundle Consists of the following Premium courses: Course 01: GDPR Course 02: Paralegal Law and Skills Course 03: Compliance Training Course 04: Cyber Security Incident Handling and Incident Response Course 05: Anti Money Laundering (AML) Regulation for AML Officers Course 06: Risk Management Course 07: CompTIA Networking Course 08: Decision Making Course 09: IT for Dummies Course 10: Leadership & Management Diploma Course 11: Time Management Sign up for this course today and start learning about the GDPR! Any business with customers in the EU must comply with GDPR. This GDPR bundle course will cover the key concepts of the GDPR, such as data protection principles, data subject rights, and lawful bases for processing personal data. You will also learn how to apply the GDPR to your organization's data processing practices and how to comply with its requirements. By the end of this GDPR bundle course, you will have the scientific information you need to comply with the GDPR and protect the personal data of your customers and employees. Key Features of This GDPR Course: This GDPR bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access GDPR is entirely online 24/7 Learner support Course Curriculum of GDPR Bundle: Course 01: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations =========>>>>> And 10 More Courses <<<<<========= How will I get my GDPR Certificate? After successfully completing the GDPR bundle course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and international students have to pay £9.99. Enrol in this GDPR bundle course today and start your journey to a successful career! CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This GDPR Bundle Course is for: Data protection officers Compliance officers IT professionals Legal professionals Business owners Anyone who processes personal data Requirements No requirements to enrol on this GDPR bundle course. Career path Having this GDPR bundle course, will increase the value of your CV and open you up to multiple job sectors: Data protection officer: £40,000-£60,000 Compliance officer: £30,000-£50,000 Privacy Officer: £30,000-£50,000 Information security manager: £40,000-£60,000 Cybersecurity specialist: £50,000-£70,000 Data scientist: £40,000-£60,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £9.99 You will get the Hard Copy certificate for the title course (GDPR) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and international students must pay a £9.99 shipping cost

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that over 20% of UK product recalls are due to manufacturing non-compliance? Are you passionate about ensuring quality and safety in production processes? Are you equipped with the skills to thrive in this dynamic industry? This bundle combines essential courses in Manufacturing, Good Manufacturing Practice (GMP), and Product Management to give you a well-rounded understanding of bringing high-quality products to market. This Good Manufacturing Practice Bundle equips you with the knowledge and skills to excel across the manufacturing value chain. You'll gain insights into modern manufacturing practices, ensuring efficient production processes. Learn the fundamentals of Good Manufacturing Practice (GMP) to guarantee product quality and regulatory compliance. Master product management principles to develop, launch, and manage successful products that meet customer needs. This Good Manufacturing Practice at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Good Manufacturing Practice course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Good Manufacturing Practice (GMP) Bundle Package includes: Main Course : Diploma in Good Manufacturing Practice (GMP) at QLS Level 5 10 Additional CPD Accredited Premium Courses related to Manufacturing: Course 01: Modern Manufacturing Course 02: Product Management Course 03: Retail Management Skills Course 04: SAP Controlling (CO) - Product Costing S4HANA Course 05: Operations Management: Process Mapping & Supply Chain Course 06: Certificate in Purchasing and Procurement Course 07: Quality Assurance Course 08: Warehouse Safety Course 09: Import/Export Course 10: Business Law & Commercial Law Enrol today and take a significant step towards a rewarding career in Manufacturing & Product Management! Learning Outcomes of Good Manufacturing Practice (GMP) Master Good Manufacturing Practices (GMP) and quality assurance principles. Understand modern manufacturing techniques and product lifecycle management. Implement effective operations management and supply chain optimization. Ensure regulatory compliance and adhere to industry standards. Develop expertise in purchasing, procurement, and warehouse safety. Gain insights into product costing, retail strategies, and business law. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Good Manufacturing Practice Get a free student ID card with Good Manufacturing Practice Training program (£10 postal charge will be applicable for international delivery) The Good Manufacturing Practice is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Good Manufacturing Practice course materials The Good Manufacturing Practice comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Diploma in Good Manufacturing Practice (GMP) at QLS Level 5 Module 01: Basic Concept Of GMP And Safety Regulations Module 02: Good And Bad Manufacturing Practice Module 03: Preventing And Controlling Contamination Module 04: Maintenance And Hygiene Module 05: GMP For Pharmaceutical Industry Module 06: GMP For Food Industry Module 07: GMP For Cosmetics Industry Module 08: IT Applications On GMP Course 01: Modern Manufacturing Section 01: Introduction Section 02: Electric Discharge Machining Section 03: Electrochemical Machining Section 04: Abrasive Jet Machining Section 05: Ultrasonic Machining Section 06: Laser Beam Machining Section 07: Plasma Arc Machining Section 08: Electron Beam Machining Section 09: The Finish Line Course 02: Product Management Module 01: Introduction To Product Management Module 02: Product Classification Module 03: Developing The Product Plan Module 04: New Product Development Module 05: Levels Of A Product And Product Life Cycle Module 06: Product Pricing Strategy Module 07: Product And Brand Portfolio Analysis Module 08: Channels Management Module 09: Basics Of Marketing For Products Module 10: Financial Analysis For Product Management =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Manufacturing & Good Manufacturing Practice (GMP) bundle is suitable for Manufacturing Professionals Retail Managers Product Managers SAP Consultants Requirements You will not need any prior background or expertise. Career path This Good Manufacturing Practice (GMP) bundle will allow you to kickstart or take your career in the following sectors: Manufacturing Manager: £35,000 - £80,000 Product Manager: £40,000 - £100,000 Retail Operations Manager: £30,000 - £60,000 SAP Consultant: £45,000 - £100,000 Visual Merchandiser: £20,000 - £40,000 Quality Assurance Manager (GMP): £30,000 - £70,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Good Manufacturing Practice (GMP) at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Think about the backbone of any successful organization. It's the administrative team, the secretarial staff, and the PAs who keep things running smoothly. A recent study in the UK found that demand for skilled administrative professionals has grown by 15% in the last two years. Are you ready to step up and take on a leadership role in this essential field? This comprehensive Level 7 Diploma equips you with the advanced skills and knowledge to excel in administrative, secretarial, and personal assistant positions. You'll master essential areas like business communication, time management, project coordination, and legal procedures. Additionally, you'll gain expertise in using the latest Microsoft Office tools and navigate complex areas like GDPR and payroll. This Admin, Secretarial & PA at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 180 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Admin, Secretarial & PA course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Admin, secretarial & PA Bundle Package includes: Course 01: Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 10 Additional CPDQS Accredited Premium Courses - Course 01: Complete Microsoft Word Course 02: Microsoft Excel - Beginner, Intermediate & Advanced Course 03: Legal Secretary Course 04: GDPR Course 05: Payroll Course 06: Administrative Management Course 07: Leadership & Management Diploma Course 08: HR Assistant Course 09: Decision-Making in High-Stress Situations Course 10: Workplace Health and Safety Empower yourself to become an indispensable asset in today's competitive workplace. Enrol today and take your career to the next level! Learning outcome of this Admin, Secretarial & PA: Apply advanced administrative procedures for optimal efficiency. Demonstrate exceptional communication skills in written and verbal formats. Effectively manage time and prioritize tasks in a fast-paced environment. Utilize advanced Microsoft Office applications to streamline workflows. Navigate complex legal and regulatory requirements with confidence. Develop leadership qualities to motivate and support colleagues. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Admin, secretarial & PA Get a free student ID card with Admin, secretarial & PA Training program (£10 postal charge will be applicable for international delivery) The Admin, secretarial & PA is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Admin, secretarial & PA course materials The Admin, secretarial & PA comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Module 1: Personal Assistant Module 2: Admin Support Module 3: Administrative Management Module 4: Organisational Skills Module 5: Telephone Etiquette Module 6: Business Writing Module 7: Time Management Module 8: Body Language and Effective Communication Module 9: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 01: Complete Microsoft Word Manipulating Images Using Custom Graphic Elements Collaborating On Documents Adding Document References And Links Securing A Document Using Forms To Manage Content Automating Repetitive Tasks With Macros Course 02: Microsoft Excel - Beginner, Intermediate & Advanced Section 01: Getting Started Section 02: Excel Basics Section 03: Excel Essential Functions Section 04: XLookup Only For Excel 2021 And Office 365 Section 05: Get Data And Tools Section 06: Formatting Data And Tables Section 07: Pivot Tables Section 08: Excel Charts Section 09: Advanced Excel Charts Section 10: Pivot Charts Section 11: Maps Chart Above 2019 Section 12: Business-Geo Charts Section 13: Named Ranges Section 14: Import Data Into Excel Section 15: Advanced Excel =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Seasoned Admin, Secretarial & PA professionals seeking career growth. Aspiring executive and personal assistants. Career changers entering Admin, Secretarial & PA roles. Individuals specialising in Admin, Secretarial & PA. Advanced administrative skills seekers. Requirements No prior background or expertise is required for this Admin, secretarial & PA bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Executive Assistant: £25,000 - £50,000 Office Manager: £30,000 - £45,000 PA to CEO: £35,000 - £60,000 Administrative Director: £45,000 - £80,000 Operations Manager: £35,000 - £70,000 Business Development Manager: £35,000 - £70,000 Certificates Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

Begin your career as an HR manager by enrolling in Course Cave's HR Management course. This Level 5 HR Management course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This Level 5 HR Management course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. Learning Outcomes You will be able to do the following at the end of the Level 5 HR Management course: Examine the importance of human resources and their management in businesses. Describe HRM Models. Implement new employee recruitment and selection procedures in your business. Recognise the significance of a positive employee partnership. Create and execute a successful workplace training program. Inspire and empower your staff. Promote equality and manage diversity in your organisation Examine current health and safety legislation and regulations and workplace health and safety management and risk assessment. Talk about common employee complaints, disciplinary issues, and professional dismissal procedures. Improve your communication abilities. Prevent abuse and discrimination in the workplace. Taking easy anti-Covid-19 precautions that will help protect your employees and your business. Why Choose Level 5 HR Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. 10 COURSES BUNDLE INFO *** Main Course:HR Management Course *** Additional Courses*** Course 01: Level 7 Business Management Course Course 02: Level 7 Diploma in Leadership & Management Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Retail Management Course Course 05: Level 5 Diploma in Risk Management Course Course 06: Level 4 Time Management Course Course 07: HR and Payroll Management Course 08: Level 5 Report Writing Course Course 09: Workplace First Aid Training Course Curriculum *** Level 5 HR Management *** Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method After completing each module of the Level 5 HR Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 5 HR Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 5 HR Management Course course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. This course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements There are no specific requirements for this Level 5 HR Management Course course because it does not require any advanced knowledge or skills. Career path After completing this Level 5 HR Management course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of HR Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included

Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Private Investigator Now Whether it's a suspicious wife looking to find out if her husband is cheating on her or a company's board of directors looking into their CEO to see if any suspicious activities are going on, private investigators are equipped with the skills to gather information and get answers for their clients. In this course, you will get detailed step by step lessons which will teach you the skills needed to become a private investigator. Additionally, you get amazing lessons on criminology, forensic profiling, interrogation, witness investigation, criminal and English law, financial investigation and a lot more topics that will help you in pursuing a career in investigation/detective work. This Private Investigator Bundle Consists of the following Premium courses: Course 01: Private Investigation Complete Training Diploma Course 02: Criminology and Forensic Profiling - Level 4 Course 03: Interrogations And Confessions Psychology Course 04: Witness Investigation Course 05: Criminal Law Course 06: English Law and Legal System Level 3 Course 07: Certificate in Anti Money Laundering (AML) Course 08: Financial Investigator Course 09: Human Rights Course 10: Domestic Violence and Abuse Awareness - Level 2 Course 11: Diploma in Substance Misuse Course 12: Emotional Intelligence and Human Behaviour Course 13: Leadership & Management Diploma Course 14: Decision Making and Critical Thinking What Will You Learn from this Private Investigator Bundle: Gain knowledge of the private investigation, its process and required equipment Explore criminology, profiling, classification of crime, how to deal with crime and the criminal justice system in England & Wales Fully understand the laws behind interrogation & confessions Get comprehensive knowledge of witness investigation and forensic psychology Get a detailed overview of the criminal law, elements of crime and crime prevention Learn about the law and legal system of various matters Know the Anti-Money Laundering regulations, proceeds of crime act 2002, RBA & CDD Grasp about financial investigator and categories & characteristics of financial crimes Gain an acute understanding of the basic concept of freedom and human rights Become fully aware of domestic violence 7 abuse and the impact it has Discover the nature of substance misuse, the possible causes and the risk factors Learn about human behaviour, psychological process and human intelligence Enrol now in Private Investigator to advance your career, and use the premium study materials from Apex Learning. The Private Investigator bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Private Investigator expertise and essential knowledge, which will assist you in reaching your goal. Course Curriculum of Private Investigator: Course 01: Private Investigator Complete Training Diploma Introduction to Private Investigation Skills of a Successful Investigator Understanding Criminal Psychology Private Investigation Process Interviews, Interrogation and Taking Statements Required Equipment for Private Investigation Records Research and Public Records Search Surveillance and Counter-Surveillance Marital Investigation Miscellaneous Investigations Private Investigation Business ------ 10 more Private Investigator related courses--------- How will I get my Private Investigator Certificate? After successfully completing the Private Investigator course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Enrol now in Private Investigator to advance your career, and use the premium study materials from Apex Learning. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Private Investigator bundle. Requirements Our Private Investigator course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Private Investigator expertise will increase the value of your CV and open you up to multiple job sectors. Such as Private Investigator Inquiry Agent Private Detectives Forensic Psychologist A CriminalPsychologist AML Officer Legal Assistant Financial Investigator A Private Investigator's salary in the UK for a new Investigator is usually £28,500 per year. This can go up to £57,000! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Private Investigation Complete Training Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Getting the most from employees - How to gain an understanding of where your employees/staff/teams are to enable communication and give ease to difficult conversations. Understanding the difference between competitive working and cooperative working where these skills are useful and useless. Discover how to retain your staff and improve performance of staff who are on the verge of underperformance. Gain an insight into what causes behavioural outcomes and how to encourage favourable outcomes over manipulating outcomes based on you meeting your needs.  45-60 min zoom workshop held on the last Wednesday of the month, every month at 7pm (limited spaces) Upon purchase you will be prompted to choose a date. You will receive email confirmation of the event via google calendar plus reminders as the event time approaches. Is your company culture a healthy one? Could you do better? Would you like to be less concerned over staff wellbeing & have more time to focus on CPD & growth? Improve Inductions, Onboarding and Recruitment Try this introductory workshop before committing to day event training options for your business

***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Save Up To £5,206 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Mastering Negotiation Skills: Strategies for Successful Outcomes and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Mastering Negotiation Skills: Strategies for Successful Outcomesbundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Mastering Negotiation Skills: Strategies for Successful Outcomescourse that will enhance your skills and prepare you for the competitive job market. Also, our Mastering Negotiation Skills: Strategies for Successful Outcomesexperts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Mastering Negotiation Skills: Strategies for Successful Outcomes, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Mastering Negotiation Skills: Strategies for Successful Outcomes Bundle Consists of the following Premium courses: Course 01: Influencing and Negotiating Course 02: Facilities Management Level 3 Course 03: Sales Negotiation Training Course 04: Leadership & Management Diploma Course 05: Personal and Networking Skills Course 06: Psychology Advanced Training Course 07: Emotional Intelligence and Human Behaviour Course 08: Dealing With Difficult People Training Course Course 09: Motivation Skills Course 10: Setting and Achieving Goals Course 11: Assertiveness and Self Confidence Development Course 12: Equality and Diversity Course 13: Working Effectively Across Cultures Course 14: Time Management Benefits you'll get choosing Apex Learning for this Mastering Negotiation Skills: Strategies for Successful Outcomes: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Mastering Negotiation Skills: Strategies for Successful Outcomes Bundle Course 01: Influencing and Negotiating Unit 01: Influencing Influencing Influencing is about helping others understand Your Personality affects how you influence others Influence by Listening Exercise: Your Influencing Inventory Unit 02: Negotiating What is Negotiation? The Drivers of Success in Negotiation Information and Power in Negotiation Exercise: Prepare to Negotiate Successful Negotiation The Importance of Rapport Questions in Negotiation Reducing Stress in Negotiation Exercise: Examine your Trust Profile Bringing the Negotiation to a Close Dealing with Deadlock Negotiating Online Specific Negotiation Scenarios More Negotiation Scenarios The Negotiator's Toolkit Course 02: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 03: Sales Negotiation Training Sales Negotiation Training The Mind Of A Consultant Mastering Sales Is Mastering Life Skills The Continuous Journey Universal Laws Of Success The Three Pillars Of Success Personal Honesty Diligence Deferred Gratification Suppression Of Principle Emotional Intelligence Core Principles Of Emotional Intelligence The Problem Is Internal The Two Motivational Forces Product Confidence Negotiation Station - How To Negotiate Successfully The Negotiation Station Core Principles Of Negotiation Focusing On Them Everyone Has To Win Matching Values The Path Of Least Resistance Shifting The Weight The Persuasion Secret How To Persuade Someone The Electric Car The Fashionable Trainers Competency Levels Assessing Competency Levels Features Benefits And Values The Christmas Tree Negotiation B2B Value Propositions Deepening The Value Over Decorating The Tree The Big 12 Authority Social Proof Group Identity Deflecting Fault Ask For Advice Compliment Their Negotiations Reciprocity Scarcity Off Set Values Stepped Commitments Fear And Hope Ranked Priorities Negotiating A Price The Market Price The Anchor Price The Walk Away Price The First Offer The Counter Offer Activities To Complete Negotiation Skills Course 04: Leadership & Management Diploma Understanding Management and Leadership Leadership Theories Improving Management and Leadership Performance High Performance Teams Motivating Employees Organisational Skills Talent Management Succession Planning Business Process Management Communication Skills Negotiation Techniques Managing Meetings and Giving Feedback Managing Change Time Management Stress Management Emotional Intelligence in Leadership Managing Conflict Dealing with Office Politics Risk Management Corporate Responsibility and Ethics Course 05: Personal and Networking Skills Why Is Networking Powerful? Networking Paradigm Shifts You've Got To GIVE To GET The Power Of 'Likeability' Making The Connection Great Places To Network The Power Of Mentors Course 06: Psychology Advanced Training Intro By Prof. Paul - WHY This Course is SO Important To Your Life! Goals & Fundamentals Understanding HOW Feelings Work & How You Can USE This! 'The Imprint Period' - How You Were Created - How You Were Programmed The Amazing Truth About Values & Beliefs Do You Know The Difference Between Reality & Lies? Are You Sure? Personal Illusions That Are Holding You Back - Break Free! EGO - The Great Deceiver The Inner-Critic … How To WIN The INNER Battle Understanding Self-Image & Your Multiple Minds How To Defeat The PAST & The FUTURE Emotional Reasoning & Logic Systems - How To WIN! Understanding & Meeting Your Needs - The Hidden Secrets Understanding Motivation - The Ultimate Driving Force Defeat This Major Block …. And Free Your Mind! Discover 'The Source & Solution To All Your Problems' Agenda & Lies - How They impact Your Life Gambits - Games People Play Break Free From The Problems of 'Attachment' & 'The Sheep Mentality' 'The Dirty Secret Of Psychology' & How To Free Yourself! Tap Into The Power Of The Unconscious Mind How To Control Your Own Mind - And WHY Almost Nobody Does! Why FEAR Dominates Our Lives & How To Beat it! Final Thoughts, Tips & Suggestions To Radically Improve Your Life Course 07: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 08: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 09: Motivation Skills Introduction Motivational Skills Motivational Strategies Conclusion Course 10: Setting and Achieving Goals Module 01: Introduction to Setting and Achieving Outcomes Module 02: Another angle to the SMART Framework Module 03: Plan to achieve your Outcomes Module 04: Keeping Motivated Module 05: Bonus Module 06: The Project Course 11: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 12: Equality and Diversity Module 01: Introduction to Equality, Diversity and Discrimination Module 02: Equality and Diversity Legislation Module 03: Integrating Equality and Diversity into Policy Module 04: Human Rights Module 05: Promoting Diversity and Social Inclusion Module 06: Equality Analysis Module 07: Links between Values, Attitudes and Beliefs Module 08: Basics of Discrimination Module 09: Stereotypes, Prejudice, Discrimination and Bias Module 10: Institutional Discrimination Module 11: Unconscious Bias Module 12: Affirmative Action Module 13: Monitoring Equality and Diversity Course 13: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 14: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Mastering Negotiation Skills: Strategies for Successful Outcomesbundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Mastering Negotiation Skills: Strategies for Successful Outcomesis fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

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