In the realm of personal and professional development, the ability to articulate thoughts and ideas effectively is paramount. Enter the course 'Communication Skills: Body of the Speech, Expressions & Body Movements,' a comprehensive guide to mastering the art of conveying messages with clarity and confidence. This course, meticulously designed, provides a roadmap for enhancing one's communication skills. It delves into the nuances of selecting topics, crafting engaging introductions, constructing the main body of speeches, and concluding with impact. Moreover, it imparts general instructions that are pivotal in elevating one's skill to communicate. Through real-world communication skills examples, the course sheds light on how to develop communication skills that resonate in various settings. Understanding effective communication skills is not just about verbal eloquence; it's also about the non-verbal cues that add depth to our words. This course offers a deep dive into the subtleties of body language and facial expressions, crucial components of good communication skills. It's an opportunity to explore and refine how we present ourselves, ensuring our physical demeanour aligns with the message we intend to convey. By integrating these aspects, learners can transform their communication style, making it more compelling and authentic. Enrolling in this communication skills course is a journey towards becoming a more persuasive and influential speaker. It's tailored for individuals keen on learning how to improve communication skills in a structured, yet engaging manner. Whether you're preparing for a public speaking engagement or striving to make your everyday interactions more impactful, this course is your gateway to becoming a more adept communicator. Learning Outcomes Develop the ability to select and refine speech topics tailored to specific audiences and occasions. Master the art of crafting captivating introductions and powerful conclusions for speeches. Gain proficiency in structuring the main body of a speech for maximum impact and clarity. Acquire skills in using body language and facial expressions to enhance verbal communication. Learn general instructions and tips for overall improvement in personal and professional communication. Why buy this Communication Skills: Body of the Speech, Expressions & Body Movements? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Communication Skills: Body of the Speech, Expressions & Body Movements there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Communication Skills: Body of the Speech, Expressions & Body Movements course for? Individuals aspiring to enhance their public speaking abilities. Professionals seeking to improve workplace communication and presentation skills. Students and educators aiming to develop better engagement strategies. Anyone interested in mastering non-verbal communication aspects. Career-oriented individuals looking to boost their interpersonal skills for professional advancement. Prerequisites This Communication Skills: Body of the Speech, Expressions & Body Movements does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Communication Skills: Body of the Speech, Expressions & Body Movements was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Public Relations Officer: £24,000 - £40,000 Annually Corporate Trainer: £30,000 - £45,000 Annually Sales Manager: £25,000 - £50,000 Annually Human Resources Manager: £35,000 - £55,000 Annually Marketing Executive: £23,000 - £35,000 Annually Customer Service Manager: £22,000 - £40,000 Annually Course Curriculum Course Introduction Course Introduction 00:02:00 Module 01: Deciding the Topic Deciding the Topic 00:05:00 Module 02: Introductory Address Introductory Address 00:03:00 Module 03: Body of the Speech Body of the Speech 00:01:00 Information Sources 00:03:00 Content Management 00:02:00 Expressions & Body Movements 00:02:00 Pause Perfection 00:01:00 Real Time Modulation 00:02:00 Recall Techniques 00:02:00 Module 04: Conclusion Questions & Answers 00:02:00 Managing the Audience 00:01:00 Module 05: General Instructions General Instructions 00:01:00 Assignment Assignment - Communication Skills: Body of the Speech, Expressions & Body Movements 00:00:00
Description: Emails are integral part of the lives of the professionals. To know more about this course, you could take this course to learn. The Microsoft Outlook 2010 Complete course will help you learn all the skills, knowledge, and information about the program. You will learn how to customise the Outlook interface so that it works best for you. You will also learn how to use the tool to organise your data in the way you want it to. Then you will know how to control how your messages are sent, forwarded, and stored. Who is the course for? Professionals who want to learn about Microsoft functions and features. People who have an interest in knowing advanced Microsoft Outlook features. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Outlook 2010 Complete Course- Beginners, Intermediate, Advanced course is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Administrative Assistant Administrator Office Manager Personal Assistant Secretary. Microsoft Outlook 2010 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Working with E-mail 01:00:00 Module Four - Creating a New E-mail 01:00:00 Module Five - Managing E-mail 01:00:00 Module Six - Managing Junk Mail 01:00:00 Module Seven - Outlook's Organization Tools 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contacts 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities-Microsoft Outlook 2010 for Beginners 00:00:00 Microsoft Outlook 2010 Intermediate Level Module One - Getting Started 00:30:00 Module Two - Working with the Outlook Environment 01:00:00 Module Three - Printing 01:00:00 Module Four - Working with Quick Steps 01:00:00 Module Five - Working with Messages 01:00:00 Module Six - Manipulating Message Properties and Options 01:00:00 Module Seven - Formatting Messages 01:00:00 Module Eight - Managing Automatic Content 01:00:00 Module Nine - Working with the Calendar, Appointments, and Meetings 01:00:00 Module Ten - Working with Contacts and Contact Groups 01:00:00 Module Eleven - Working with Tasks and the Journal 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Outlook 2010 Intermediate Level 00:00:00 Microsoft Outlook 2010 Advanced Level Module One - Getting Started 01:00:00 Module Two - Customizing Outlook 01:00:00 Module Three - Adding Word Elements to an E-mail 01:00:00 Module Four - Customizing Your Profile 01:00:00 Module Five - Advanced E-Mail Tasks 01:00:00 Module Six - Advanced Calendar Tasks 01:00:00 Module Seven - Doing More with Tasks 01:00:00 Module Eight - Using Notes 01:00:00 Module Nine - Viewing RSS Feeds 01:00:00 Module Ten - Managing Outlook Data, Part One 01:00:00 Module Eleven - Managing Outlook Data, Part Two 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Outlook 2010 Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft Outlook 2010 Complete Course - Beginners, Intermediate, Advanced 00:30:00 Final Exam Final Exam- Microsoft Outlook 2010 Complete Course - Beginners, Intermediate, Advanced 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Thinking about learning more understanding the role of data within an organisation? As data becomes an important currency in the world and an enabler for the future, it is imperative that all organisations have a firm understanding of the data available to them and the power it can hold. The BCS Foundation Award in Understanding Data in your Organisation teaches the the terminology, principles, concepts and approaches used within data management, and the overall value of data to an organisation.
Learn core Apache Kafka features along with creating Java, Node.js and Python producers and consumers
Duration 1 Days 6 CPD hours This course is intended for This course is for individuals who need to write clearly and concisely in a professional environment. Overview In this course, you will organize and write effective business documents. You will: Identify techniques to write effective business communication. Write electronic communication that is clear, concise, and appropriate in a business context. Apply the writing principles you have studied to specific business situations and learn to address the needs of a particular audience. Use your writing and diplomatic skills to create formal business letters. Use basic persuasive strategies that will allow you to plan and deliver effective proposals. Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.In contemporary business environments, information overload makes it necessary for you to communicate clearly and concisely. Trying to make sense of a disorganized email message can be frustrating given the number of emails you have to answer daily. By analyzing your audience, organizing your writing, and employing effective persuasive techniques, your writing will make an impact. Lesson 1: Writing Effective Business Communication Topic A: Write Strong Sentences Topic B: Organize Your Content Topic C: Analyze Your Audience Lesson 2: Writing Email and Other Electronic Communication Topic A: Write an Email Topic B: Write Instant Messages and Text Messages Lesson 3: Writing Common Business Documents Topic A: Write an Internal Announcement Topic B: Write a Routine Request Topic C: Write a Response to Routine Requests Topic D: Write a Complaint Topic E: Write a Positive Response to Customer Complaints Topic F: Write Bad-News Messages Lesson 4: Writing a Business Letter Topic A: Write a Business Letter Topic B: Write a Thank-You Letter Lesson 5: Writing Business Proposals Topic A: Persuade Your Audience Topic B: Write an Executive Summary Topic C: Use Visuals Additional course details: Nexus Humans Effective Business Writing (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Effective Business Writing (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Grow your business with one of the most popular and trendy social media today by learning Instagram Marketing 101 - How to use Instagram for Business online. Share your ideas with the maximum number of people and explore the maximum by investing the minimum. The program will introduce you to the digital version of modern days promotion, and take you to an interesting world of public connection we call today Instagram. This is a great way to directly connect to your target audience and convey the message you want them to follow. You will learn how to get started with an Instagram account, how to increase your followers and how it can impact your business growth - all instructed and discussed through the learning resource. What you'll learn Will be able to create an awesome Instagram profile and feed Will be able to produce daily content Will be able to grow Instagram followers Will be able to collect leads from Instagram Will be able to sell products/services through Instagram Requirements You should have a phone that runs Instagram You should be able to use a smartphone at beginner level You should have a PC and able use it at a beginner level Who this course is for: Social Media Managers Small and Medium sized business owners Anyone who wants to learn how Instagram works Anyone who wants to market on Instagram Companies who want to market on Instagram Entrepreneurs Introduction About the instructor and the course FREE 00:03:00 DO NOT ENROL until you watch this FREE 00:02:00 INSTAGRAM FUNDAMENTALS Introduction to Fundamentals 00:01:00 Basic Features of Instagram 00:05:00 How Instagram Works 00:04:00 Rule no.1 & Rule no.2 of Instagram Marketing 00:04:00 Purpose and Theme 00:09:00 ACCOUNT SETUP Introduction to Account Setup 00:01:00 Username Selection 00:09:00 Personal or Business Account 00:08:00 How to Create an Amazing Bio Description 00:10:00 How to Select the Perfect Display Image (Profile image) 00:06:00 The Instagram solo link 00:05:00 CONTENT STRATEGY Introduction to Content creation on Instagram 00:01:00 Theme of your account 00:04:00 Quality and Quantity of content 00:09:00 Type of content that work on Instagram 00:11:00 How to create compelling content (non designers) 00:05:00 Free stock photo websites 00:04:00 Tools for creating content: IOS devices 00:10:00 Tools for creating content: Android devices 00:04:00 Tools for creating content: Desktop tools 00:10:00 What to do if you don't have time to create content 00:09:00 Tools to schedule your content 00:13:00 Create the ultimate Content Strategy Plan 00:07:00 GROWTH HACKS Introduction to Growth Hacking 00:01:00 Growth Hack no.1 - Consistency 00:03:00 Growth Hack no.2 - Hashtags 00:10:00 Growth Hack no.3 00:05:00 Growth Hack no.4 - Engaging 00:05:00 Growth Hack no.5 00:08:00 Growth Hack no.6 00:06:00 Growth Hack no.7 00:09:00 Tools to track your growth 00:04:00 ADVERTISING AND PROMOTION Introduction to advertising and promotion 00:01:00 Instagram ads- within the app 00:04:00 Instagram ads - Facebook Ads Manager 00:10:00 Paid shoutouts: how much does it cost 00:09:00 How to reach out to influencers 00:04:00 HOW TO GENERATE LEADS Introduction to lead generation 00:01:00 Rule no.1 - Give value first 00:04:00 Rule no.2 - The 80/20 rule 00:05:00 Call-to-action (CTA) 00:05:00 INSTAGRAM STORIES Introduction to Stories 00:01:00 Basics of the feature 00:05:00 What to share in your strories 00:04:00 CASE STUDIES A final advice 00:02:00 @digi_lifestyle Case Study - From 0 to 1000 in 4 weeks 00:09:00 @lfcgadgets Case Study - From 1000 to 10000+ in 4 months 00:09:00 BONUSES February 2018 - How to create awesome videos for Instagram with Quick app 00:12:00 February 2018 Instagram algorithm update 00:07:00 Instagram Hashtag Algorithm Update March 2018 00:08:00 How to Create Instagram Story Ads with Facebook Ads Manager 00:12:00
We will follow a hands-on approach in this course to learn how to use and apply HTML5 and CSS3 concepts to the front-end page of your projects. A carefully structured beginner-level course that will help you level up your web development skills. You need not have any prior experience in HTML and CSS to take up this course.
Register on the Basic Life Support and CPR today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Basic Life Support and CPR is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Basic Life Support and CPR Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Basic Life Support and CPR, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Basic Life Support Module 03: EXTATTR - Hands-On Project 00:26:00 Module 02: Basic Life Support for Adults Module 01: Conclusion Message and Thank you! 00:01:00 Module 03: Basic Life Support for Children Module 07: Why Learn AutoLISP? 00:02:00 Module 04: Basic Life Support for Infants Basic Life Support for Infants 00:23:00 Module 05: Cardiopulmonary Resuscitation Objectives Cardiopulmonary Resuscitation Objectives 00:15:00 Module 06: Airway Management Airway Management 00:18:00 Module 07: Relief of Choking Relief of Choking 00:15:00 Module 08: Major Injuries Major Injuries 00:54:00 Module 09: Medical Emergency Medical Emergency 00:16:00 Module 10: Initial Assessment Objectives Initial Assessment Objectives 00:10:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The RYA Yachtmaster Fast Track Online Theory Course is an online theory course designed to suit those who have a lot of experience at sea but have no formal qualifications. Alternatively, perhaps you have completed the Day Skipper course but your skills are a little rusty and underused. The RYA Yachtmaster Course Fast Track course will provide a little more background on each topic before moving onto the advanced skills of the Yachtmaster syllabus.
Overview This Communicate Effectively, Impress Others course will unlock your full potential and will show you how to excel in a career in Communicate Effectively, Impress Others. So upskill now and reach your full potential. Everything you need to get started in Communicate Effectively, Impress Others is available in this course. Learning and progressing are the hallmarks of personal development. This Communicate Effectively, Impress Others will quickly teach you the must-have skills needed to start in the relevant industry. In This Communicate Effectively, Impress Others Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Communicate Effectively, Impress Others skills to help you advance your career. Acquire a comprehensive understanding of various Communicate Effectively, Impress Others topics and tips from industry experts. Learn in-demand Communicate Effectively, Impress Others skills that are in high demand among UK employers, which will help you to kickstart your career. This Communicate Effectively, Impress Others course covers everything you must know to stand against the tough competition in the Communicate Effectively, Impress Others field. The future is truly yours to seize with this Communicate Effectively, Impress Others. Enrol today and complete the course to achieve a Communicate Effectively, Impress Others certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Communicate Effectively, Impress Others course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Communicate Effectively, Impress Others course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Communicate Effectively, Impress Others course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Communicate Effectively, Impress Others is suitable for anyone aspiring to start a career in Communicate Effectively, Impress Others; even if you are new to this and have no prior knowledge on Communicate Effectively, Impress Others, this course is going to be very easy for you to understand. And if you are already working in the Communicate Effectively, Impress Others field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Communicate Effectively, Impress Others course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Communicate Effectively, Impress Others course has no prerequisite. You don't need any educational qualification or experience to enrol in the Communicate Effectively, Impress Others course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Communicate Effectively, Impress Others course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 1 Unlock the door, Find What You Get in This Course 00:04:00 Three things to Do to Get the Most from This Course 00:07:00 Learn Why Should You Care about Communication Skills 00:05:00 Fascinating Technique to Overcome Fear While Talking 00:07:00 Power of positive and how to communicate negative message 00:07:00 What Do You Tell Yourself - Internal Communication 00:03:00 Section 2 - 8 Techniques to Improve Your Results Now Improvement Techniques 1 and 2 - Clarity and Correctness 00:11:00 Improvement Technique 3 - Be Courteous and Earn Respect 00:05:00 Improvement technique 4 - 5W and 1H Method for Completeness 00:09:00 Improvement Technique 5 - Build Confidence in Listeners - Concreteness 00:07:00 Improvement Technique 6 - Keep Listener's Attention - Make Message Concise 00:07:00 Improvement Technique 7 - Considerate - Build Relationships This Way 00:04:00 Improvement Technique 8 - Be Coherent Logical and Consistent 00:05:00 Improvement Technique 9 - Ask a Powerful Question - What Do You Want the Other Person to Do 00:05:00 Improvement Technique 10 - Prepare Mind of Listeners and Achieve Results - Learn Through This Story 00:12:00 Section 3 - Here Is How to Develop Your Listening Skills World's Best Communicators Are Best Listeners - 1 Trick 00:03:00 5 Levels of Listening - Start Becoming an Empathic Listener 00:06:00 Listening Is Key - Practical Tips To Effective Listening 00:04:00 Section 4 - Verbal and Nonverbal Communication Critical Aspects of Effective Communication and 5 Habits to Develop Verbal Communication 00:08:00 Is Body Language Important 00:04:00 Master These 2 Aspects - How Do You Say Something and Body Language 00:06:00 Wonder What Is a Gesture - 5 Benefits of Using Gestures 00:06:00 Body Language Improvement - 4 Techniques 00:09:00 7 Tricks to Use Your Hand Gestures 00:07:00 3 Types of Eye Contacts and Secret to Impress Listeners 00:06:00 What to Avoid When Making a Presentation 00:05:00 6 Practical Ideas to Improve Results after Communication 00:11:00 Here Are Next 4 Practical Ideas to Develop Your Communication Skills 00:04:00 Watch 3 Techniques to Improve Communication Skills 00:04:00 Conclusion to Your Communication Skills Course 00:01:00