14957 Courses delivered Online

🚀 Elevate Your Impact: Zooming in on Engaged Audiences Online Course 🚀 Are you tired of delivering presentations that seem to fall on deaf ears? Do you want to captivate your audience and leave a lasting impression every time you speak? Look no further - our 'Zooming in on Engaged Audiences' online course is the key to unlocking your full potential as a dynamic and influential communicator!   🌟 What You'll Gain from this Course: ✨ Masterful Presentation Skills: Learn the art of commanding attention from the moment you start speaking. Discover proven techniques to keep your audience engaged, focused, and eager for more. ✨ Interactive Storytelling: Transform your content into compelling narratives that resonate with your audience. Craft stories that not only inform but also inspire and leave a lasting impact. ✨ Technical Mastery of Zoom: Unleash the full power of Zoom with insider tips and tricks. Navigate the platform seamlessly, create engaging polls, and utilize breakout sessions effectively to keep your audience actively participating. ✨ Adapting to Virtual Environments: Whether you're presenting to a small team or a global audience, learn how to adapt your communication style to create a genuine connection, even through the virtual realm. ✨ Audience Psychology: Understand the psychology behind audience behavior and tailor your presentations to meet their needs. Connect on a deeper level and leave a lasting impression every time. ✨ Confidence Boosting Techniques: Overcome stage fright and build unshakable confidence. Discover practical strategies to manage nerves and present with poise, ensuring your message is delivered with impact.   🎓 Course Highlights: 🔥 Interactive Modules: Engage in immersive modules designed to enhance your skills through practical exercises, real-life examples, and interactive quizzes. 🔥 Live Q&A Sessions: Get personalized feedback and have your burning questions answered by industry experts during our live Q&A sessions. 🔥 Exclusive Community: Join a community of like-minded individuals, share experiences, and receive ongoing support in your journey to becoming a masterful presenter. 🔥 Lifetime Access: Enjoy lifetime access to course materials, updates, and a growing library of resources to continuously sharpen your skills. 🔥 Certificate of Completion: Showcase your newfound expertise with a certificate of completion, a valuable addition to your professional portfolio.   🌈 Don't miss this opportunity to transform your presentations and captivate your audience like never before! Enroll now and take the first step towards becoming a master communicator.   🚀 Ready to Zoom in on Engaged Audiences? Enroll now and embark on a transformative journey to presentation excellence! 🚀 Course Curriculum Basic Overview 00:00 Plans and Pricing 00:00 Zoom Referral and Partnership Programs 00:00 Meeting Settings 00:00 Adding In Your Calendar 00:00 User Settings 00:00 Live Closed Captioning 00:00 Creating A Meeting - Part 1 00:00 Creating A Meeting - Part 2 00:00 Creating A Webinar - Part 1 00:00 Creating A Webinar - Part 2 00:00 Mobile Meetings and Webinars 00:00 Scheduling with Calendar 00:00 Managing Your Zoom Recording 00:00 Editing Your Zoom Recording 00:00 Transcribing Your Recording 00:00 Native Integrations - YouTube 00:00 Storage Integrations 00:00 Transcribing Your Recording 00:00 Conclusion 00:00 Advanced Overview 00:00 On Demand Webinars - Part 1 00:00 On Demand Webinars - Part 2 00:00 Streaming Webinars To Facebook Live - Part 1 00:00 Streaming Webinars To Facebook Live - Part 2 00:00 Streaming Webinars To Youtube Live - Part 1 00:00 Streaming Webinars To Youtube Live - Part 2 00:00 Zapier Integrations Overview 00:00 Zoom and Aweber 00:00 Zoom and Getresponse 00:00 Zoom and Meetup 00:00 Zoom and Eventbrite 00:00 Zoom and PayPal 00:00 Zoom and Stripe 00:00 Zoom and Manychat 00:00 Integration with Skype 00:00 Live Example - Part 1 00:00 Live Example - Part 2 00:00 Live Example - Part 3 00:00 Conclusion 00:00

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about anti-ageing Understand the core competencies and principles of anti-ageing Explore the various areas of anti-ageing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert groomer Age Slower Program Online Course Master the skills you need to propel your career forward in anti-ageing. This course will equip you with the essential knowledge and skillset that will make you a confident groomer and take your career to the next level. This comprehensive age slower program online course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this age slower course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective anti-ageing practice and equip you with the essential skills, confidence and competence to assist you in the anti-ageing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in anti-ageing. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for groomer or for people who are aspiring to specialise in anti-ageing. Enrol in this age slower program online course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive age slower program online course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this anti-ageing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This age slower program online course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This age slower program online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This age slower program online course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Age Slower Introduction 00:03:00 The Impact of Your Lifestyle 00:06:00 Why It's Never To Late to be What You Always Wanted to Be 00:04:00 Top Tips for Looking Younger When You're Older 00:11:00 Some Final for Looking Younger Quickly 00:04:00 How to Look Younger Longer 00:07:00 Staying Fit and Healthy as You Age 00:07:00 Your Brain - Keeping Your Mind Sharp as You Age 00:05:00 The Most Important Way to Keep Your Brain Young and Healthy in Older Age 00:03:00 The Most Important Way to Keep Your Brain Young and Healthy in Older Age 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

🚀 Elevate Your PLR Business: Unlock Your Path to Profitable Success! 🚀 Are you tired of struggling to make your PLR business stand out in a crowded market? Do you dream of turning your passion for creating digital products into a lucrative online venture? It's time to stop dreaming and start doing with our exclusive online course - 'Elevate Your PLR Business!'   🌟 What You'll Gain: 1️⃣ Master the Art of PLR Creation: Unleash the power of high-quality Private Label Rights products. Learn the secrets to crafting content that not only captivates your audience but also sets you apart as a leader in your niche. 2️⃣ Strategic Marketing Techniques: Discover proven marketing strategies that will elevate your PLR business to new heights. From effective product launches to building a dedicated customer base, we've got you covered. 3️⃣ Monetization Mastery: Turn your digital creations into a steady stream of income. Explore diverse monetization methods, including subscription models, upsells, and strategic partnerships, to maximize your profits. 4️⃣ Automate and Scale: Time is money, and we'll show you how to automate processes, freeing up your time to focus on what you love - creating exceptional PLR products. Learn how to scale your business without burning out. 5️⃣ Community Building: Establish a thriving community around your brand. Engage with your audience, build trust, and turn one-time buyers into lifelong customers who eagerly anticipate your next release. 6️⃣ Advanced Licensing Strategies: Navigate the intricacies of licensing like a pro. Understand how to protect your intellectual property while strategically expanding your reach through licensing agreements.   💥 BONUSES GALORE: Enroll today and receive exclusive bonuses, including templates, checklists, and access to a private community of like-minded entrepreneurs. Plus, get personalized feedback on your projects from industry experts.   🎓 Why Choose Our Course? ✅ Expert Guidance: Our instructors are seasoned professionals with years of experience in the PLR industry. Learn from the best and gain insights that can only come from real-world success. ✅ Practical, Actionable Content: We cut through the fluff and deliver actionable strategies you can implement immediately. No more theory - just results. ✅ Lifetime Access: Once enrolled, you have lifetime access to the course content and any updates. Stay on top of industry trends and continuously refine your PLR business strategy.   🌐 Enroll Now and Elevate Your PLR Business! 🌟 Turn Your Passion into Profit! 🌟 Course Curriculum

This Reiki Master Teacher Course has been created for Reiki practitioners who want to share their knowledge and experience of practising Reiki and who want to learn how to teach others. This course is designed to teach you how to become a Reiki Master Teacher, so that you can learn how to prepare Reiki training courses and teach and attune others. You will be shown how to plan, design and create your courses, how to deliver them and what length they should be for each level of Reiki.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Effective Land Management through Environmental Studies bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The Effective Land Management through Environmental Studies related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Effective Land Management through Environmental Studies bundle will help you build a solid foundation to become a proficient worker in the sector. This Effective Land Management through Environmental Studies Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Land Management Course 02 :Agricultural Science Course 03 :Online Course in Conservation Course 04 :Environment Management Course 05 :Environmental Health Course 06 :Environmental Law 2021 Course 07 :Meteorology Course 08 :Diploma in Water Treatment Course 09 :Forestry Course 10 :Oil and Gas Industry Course 11 :Botany Course 12 :Wildlife Rescue and Rehabilitation Course 13 :Architectural Studies Course 14 :Cleaning: Disinfection, Waste Management and Chemical Safety Course 15 :COSHH (Control of Substances Hazardous to Health) - Awareness Course 16 :Spill Management Training Course 17 :Horticulture & Organic Gardening Course 18 :Homesteading Diploma Course 19 :Floristry Academy Diploma Course 20 :Arboriculture Course 21 :Marine Biology Course - Online Diploma Course 22 :Garden Design Course 23 :Reproduction in Flowering Plants Course 24 :Kitchen Gardening Course 25: Mushroom Growing Course Course 26: Carbon Literacy Knowledge Course 27: Animal Science Course 28: Ornithology Course 29: Biotechnology Course 30: Biomedical Science 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Course 08 :Boost Your Confidence and Self-Esteem Course 09 :Public Speaking Training Course 10 :Learn to Fight Procrastination Learning Outcome This tailor-made Effective Land Management through Environmental Studies bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Effective Land Management through Environmental Studies Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Effective Land Management through Environmental Studies bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Effective Land Management through Environmental Studies Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Level 4 CET course is a first stage teaching qualification which has a teaching/training practice requirement. This qualification designed for those working or wishing to work as teachers/trainers. Formerly this courses was known as CTLLS. Candidates who successfully complete this qualification will have a fundamental understanding of the roles and responsibilities of a teacher/trainer in relation to legislation, equality, diversity, inclusivity and meeting the needs of learners. They will be able to use initial and diagnostic assessments and plan and deliver inclusive teaching and learning. They will also be able to assess learning and use appropriate resources to support effective learning.

🚀 Unlock the Power of Communication: Mastering Twilio Interaction Course! 🚀 Are you ready to take your communication and engagement strategies to the next level? Introducing the game-changing online course that will revolutionize the way you connect with your audience: 'Mastering Twilio Interaction!'   🌐 Why Twilio? Why Now? In today's fast-paced digital landscape, effective communication is key to success. Twilio, a leading cloud communications platform, empowers businesses and developers to build scalable and personalized communication solutions. Whether you're a seasoned developer, a business owner, or someone eager to enhance their technical skills, this course is your gateway to unleashing the true potential of Twilio.   🚀 What Will You Master? ✨ Module 1: Twilio Essentials Get hands-on with the fundamentals of Twilio. Learn how to set up your Twilio account and navigate the platform with ease. Dive into the basics of Twilio's APIs and understand how they power communication. ✨ Module 2: SMS and Voice Solutions Craft engaging SMS campaigns that resonate with your audience. Build dynamic voice applications that captivate and inform. Explore Twilio's programmable messaging capabilities for seamless integration. ✨ Module 3: Advanced Twilio Features Discover the power of Twilio Flex for omnichannel contact center solutions. Implement two-factor authentication and enhance security. Harness the potential of Twilio Sync for real-time data synchronization. ✨ Module 4: Integration Mastery Integrate Twilio seamlessly with popular platforms and tools. Learn best practices for incorporating Twilio into web and mobile applications. Unlock the secrets of successful third-party API integration.   🌟 Why Choose Our Course? Expert Guidance: Learn from industry experts with a proven track record in leveraging Twilio for success. Hands-On Projects: Apply your knowledge through real-world projects, ensuring you're ready to implement what you learn. Community Support: Join a vibrant community of learners, collaborate on projects, and get your questions answered by fellow enthusiasts and instructors. Lifetime Access: Enjoy lifetime access to course materials and updates, ensuring you stay ahead in this ever-evolving digital landscape.   💡 Who is This Course For? Developers looking to enhance their skill set. Business owners wanting to elevate their communication strategies. Anyone passionate about mastering Twilio for effective and innovative interactions.   🎓 Unlock the Potential of Twilio - Enroll Today! Don't miss out on the opportunity to transform your communication strategies. Join 'Mastering Twilio Interaction' now and take the first step towards unlocking a new era of seamless and impactful communication! Course Curriculum

Abrasive Wheels Training - Online Course This online abrasive wheels training course will advise you of the hazards you may encounter when using abrasive wheels and the precautions you need to take to prevent accidents and injury. According to the HSE, nearly half of all accidents involving abrasive wheels happen due to unsafe working practices and operator errors. Employers must make sure their employees follow strict health and safety practices to protect both themselves and their colleagues. The law requires employers to take reasonable steps to safeguard the health and safety of all employees. Therefore, employers need to raise awareness about the hazards they may encounter when using abrasive wheels in the workplace, and need to outline what can be done to minimise risk. What is an abrasive wheel? An abrasive wheel is a versatile disposable tool made from an abrasive material or compound. Abrasive wheels are typically found on portable grinders, grinding machines, and cut-off saws. They rotate at high speed and are capable of cutting, shaping, smoothing and cleaning a wide variety of materials. Abrasive wheels course learning outcomes After completing the online Abrasive Wheels training online course, you will be able to describe: The main types of abrasive wheel Abrasive wheel identification and labelling The principal risks and hazards associated with abrasive wheels Important legislation relating to the use of abrasive wheels Legal duties and responsibilities relating to abrasive wheels Required routine maintenance checks The role of risk assessments Introduction to abrasive wheels The first topic identifies what an abrasive wheel is and what they are used for, and explains what organic and inorganic bonded wheels are. The topic describes various methods used in the construction of abrasive wheels to strengthen them to avoid breakage. You will also learn about the different abrasive wheel types and their wide range of applications. Abrasive wheel identification The second topic outlines how abrasive wheels are labelled so that you can check that the correct wheel has been selected for the equipment and task you need to carry out. It also identifies any restrictions placed on the use of the wheel and precautions you must take when using the wheel. You will also learn about where to find the wheel dimensions and the importance of never exceeding the maximum permissible speed of the wheel. The topic also covers how to read the specification mark to understand the abrasive type, grain size and bond of the abrasive wheel. Hazards and health risks The third topic describes the principal risks of injury and long term ill health associated with the handling and use of abrasive wheels. It explains the term drawing-in. It outlines the risks of sudden breakage of the abrasive wheel that can cause serious life-changing injuries. The topic also explains the term silicosis and the effect of exposure to large amounts of dust that contains crystalline silica causes. It also covers other health risks including exposure to loud noise and how prolonged exposure to hand-arm vibration (HAV) during grinding and cutting-off operations can damage joints, nerves and blood vessels. Important legislation Topic 4 provides an overview of important legislation that aims to protect people in the workplace from injury and ill health. Handling, storage and disposal Topic 5 explains how to avoid damaging abrasive wheels during handling and storage. It covers the precautions to take when handling abrasive wheels and how to store abrasive wheels. The topic also explains the effect of damp, cold, heat and humidity on stored abrasive wheels. Lastly, the topic covers how to safely dispose of used abrasive wheels. Selecting the correct wheel Topic 6 identifies the main things to consider when selecting an abrasive wheel. It explains how a number of factors determine the selection of an abrasive wheel including the wheel size, operating speed, the material being cut, the wheel grade and grain size and the type of cut. Wheel inspection and mounting Topic 7 outlines how to inspect and test abrasive wheels before mounting and the key considerations when mounting a wheel. It explains the importance of inspecting new and used wheels before use. The topic also covers how to use the 'ring test' to check wheels for damage. It identifies the purpose of flanges, blotters and bushes. Finally, the topic explains the term run-out and how excessive run-out puts additional stress on the wheel which increases the risk of breakage. Guards and shields Topic 8 outlines the purpose and common types of guards and shields. It explains the requirement of guards and shields and covers the types of guards and shields required for bench grinders, angle grinders. Lastly, the topic covers the wheel enclosure angles for fixed machines. Wheel truing and dressing Topic 9 explains why wheels must be trued and dressed and how this is done. It identifies why it is necessary to true and dress wheels, the difference between truing and dressing and what truing and dressing wheels involves. It also outlines the tools commonly used for dressing wheels and finally, the topic covers the dressing process. Portable and hand-held equipment Topic 10 provides an overview of additional precautions you should take when you use portable and hand-held equipment such as angle grinders. It identifies the wheels that cannot be used on portable machines. The topic also explains electrical safety advice and electric shock protection. It explains how routine checks, regular inspection and preventive maintenance are essential to avoid accidents. Finally, the topic covers safety checks for internal combustion powered equipment. Managing the risks The final topic outlines the purpose and essential steps of an abrasive wheels risk assessment and recaps on the things you should do to stay safe when using abrasive wheels. The topic covers how to use the hierarchy of control to prioritise measures to keep people safe. Lastly, the topic summarises the day-to-day measures that you can use to stay safe when using abrasive wheels.

🚀 Unlock Your Success Potential with 'Think Like a Winner - Entrepreneurial Mindset' Course! 🌟 🎯 Ready to supercharge your entrepreneurial journey and unleash your inner winner? Look no further than our cutting-edge online course designed to transform your mindset and amplify your success in the world of entrepreneurship! 🧠Develop the Mindset of a Champion: Discover the key principles and strategies employed by successful entrepreneurs worldwide. Learn to navigate challenges, seize opportunities, and cultivate the winning mindset that sets you apart from the crowd.   🔑 What You'll Gain: Proven techniques to foster a resilient and adaptable mindset Strategies to overcome setbacks and turn obstacles into opportunities Insider insights from industry-leading entrepreneurs Tools to enhance creativity, innovation, and problem-solving skills Actionable steps to maximize productivity and goal achievement   🌐 Course Highlights: Engaging video modules led by seasoned entrepreneurs and experts Interactive exercises to reinforce learning and practical application Access to a supportive community of like-minded individuals Exclusive resources, worksheets, and bonus materials   💡 Who Is This Course For? Whether you're a budding entrepreneur, a seasoned business owner, or someone hungry to unlock their full potential in the business world, this course is tailor-made for you. It's for anyone eager to adopt the mindset that propels winners to success! 🏆 Join Thousands of Successful Entrepreneurs: Our course has empowered countless individuals to think, act, and succeed like winners. Now, it's your turn to step into your full potential and achieve your entrepreneurial goals! 🎁 Limited-Time Offer: Enroll now and take advantage of our special offer! Invest in yourself and your future success today! Don't wait to start thinking like a winner! Seize this opportunity and enroll in 'Think Like a Winner - Entrepreneurial Mindset' now! Course Curriculum Module- 1 00:00 Module- 2 00:00 Module- 3 00:00 Module- 4 00:00 Module- 5 00:00 Module- 6 00:00 Module- 7 00:00 Module- 8 00:00 Module- 9 00:00 Module- 10 00:00

Course Information This course aims to empower you with the expertise to proficiently navigate process mapping and master the art of crafting Standard Operating Procedures (SOPs) within regulated environments. Whether you're engaged in activities that demand process improvement, continual enhancement, or SOP creation, this course offers invaluable insights tailored to your needs. It caters to individuals tasked with managing, documenting, and implementing processes and SOPs, irrespective of prior experience or skills. Our curriculum does not focus on specific software or approaches, focusing instead on fundamental principles and adaptable concepts applicable across diverse organisational landscapes. Benefits include: Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. This course is structured to encourage delegates to:  Discuss and develop ideas Develop a practical approach for creating process maps and writing SOPs Understand how to use process maps in SOPs effectively Discuss how process mapping for preparing SOPs can be applied to process improvement for SOPs. Is this course for you? The course is designed for all those with responsibility for managing, documenting and implementing processes and SOPs. It assumes no prior experience or skills. The course does not recommend any specific software or approach, but explores the principles and ideas that can be applied in any organisation. What will you learn? Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. By the end of the course you will be able to: Create process maps and write clearer more concise SOPs Understand how to use process maps in SOPs effectively Understand how process mapping can be applied to process improvement and better SOPs. Tutors Tutors will be comprised of (click the photos for biographies): Laura Brown Director, Laura Brown Training and Development David Butler VP of Quality, Resolian Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome, Introductions and Course Objectives Why Companies manage by process. 10:00 Exercise 1 - First Steps Mechanisms for process mapping, levels at which it can be applied, and the roles and responsibilities of process owners. 10:30 Exercise 1 - Feedback 10:45 Break 11:00 Mapping Processes The stages involved in mapping processes including how to construct a SIPOC chart. 11:45 Exercise 2 - Mapping A Process A first opportunity to practice your new process mapping skills. 12:30 Exercise 2 - Feedback 13:00 Lunch 14:00 Exercise 3 - Discussion of Options for Format, Structure and Layout What Makes A Good SOP? Discussion of options for format, structure, level of detail of SOPs and the use of process maps for SOP writing. A case study example of a good SOP which uses a flow chart/process map. 14:45 Exercise 3 - Feedback 15:00 Break 15:15 A Case Study example of a good SOP that uses a flow chart / process map 15:30 Exercise 4 Discussion of the content of an SOP using a Process Map 15:35 Exercise 4 - Feedback 15:45 Key Writing Considerations 16:15 Exercise 5 16:45 Exercise 5 - Feedback 17:00 Close of Day Day 2 09:00 Review of Day 1 09:15 Using Metrics Selecting and using metrics to monitor and improve processes. 10:00 Exercise 6 - Practice in Process Mapping Creating Process Maps from multi-source information. 11:00 Break 11:15 Exercise 6 - Feedback 11:45 Common Pitfalls Common problems and tips for good Process Mapping. 12:15 Demonstration of Process Mapping on a PC 12:45 Lunch 13:30 Exercise 7 - Mind Mapping 14:30 Exercise 7 - Feedback 15:00 Break 15:15 Exercise 8 - Using Process Maps to Write an SOP Applying your process mapping skills as part of writing an SOP 15:30 Exercise 8 - Feedback 15:45 Course Review and Follow-up 16:00 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. Development Level Learn