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Women in Healthcare Leadership Workshop Our Aims For This Workshop: Become clear about your leadership style and philosophy. Understanding how to navigate yourself and your team in a VUCA environment. How to communicate with presence and impact. Topic 1 Foundations For Effective Leadership Develop your leadership story – (know yourself) Your values, influences and leadership philosophy Clear vision and purpose as a leader Adapting style to suit the context Topic 2 Leading Through Rapid Change (Uncertainty) Exploring the VUCA environment (Volatile, Uncertain, Complex, Ambiguous) Understanding the psychological process of change Resilience and stress management Topic 3 Communication Skills For Influential Leaders How to prepare to be present so you have a presence Explore and understand your own innate communication style Importance of voice, pace, trust, and rapport THE FACILITATOR Ruth Sangale Ruth has 20 years HR and OD experience in the public and private sectors, leaving the NHS in 2012 to set up her own business “Enjoy Work” and specialise in Creative Leadership development and executive coaching. She works internationally coaching and running residential leadership programs for global organisations such as UNICEF, WHO, UN Women, and PLAN International and charitable NGOs in a range of countries including, Afghanistan, Brazil, India, Kenya, and Belize. In the UK she designs and delivers workshops for mostly the NHS, on topics such as career development, resilience and positive psychology, feedback skills, coaching skills for leaders and team development. She is an ICF-accredited coach and has an M Sc in Innovation, Creativity and Leadership. In her work she uses creative tools such as drama, visualization, drawing, mindfulness and storytelling to stimulate creative thinking and develop leadership capability. She has two daughters and in her free time loves hiking, climbing mountains and salsa dancing. THE PANEL Sam Foster - Chief Nursing Officer - Oxford University Teaching Hospitals Sam joined the Board of Oxford University Hospitals NHSFT in September 2017 as an experienced Chief Nurse who previously worked at the Heart of England NHS Foundation Trust where she held the role of Chief Nurse for four years. Sam has also worked in a number of Trusts in clinical, operational and educational roles. Sam's portfolio includes the professional leadership and education of over 5,000 Nurses, Midwives and AHPs. In addition to the Executive leadership of the Trust Facilities and PFI Services, she is accountable for the Estates and delivery of the capital program. Sam leads the Urgent Care program across the Oxfordshire system. Avey Bhatia - Chief Nursing Officer - Guys & St Thomas’ NHS Trust Avey Bhatia is Chief Nurse at Guy’s and St Thomas’ Trust. Avey returned to the Trust as Chief Nurse in November 2020, having trained as a critical care nurse at St Thomas’ in the early part of her career. Avey qualified in 1991 and her clinical experience includes theatres, general intensive care, coronary care and cardiothoracic nursing. She held various staff nurse and sister posts at hospitals in London before becoming Chief Nurse and Director of Infection Prevention and Control at St George's University Hospitals NHS Foundation Trust in 2017.  Avey holds a postgraduate diploma in health services management and a Masters in Public Administration. She is also the Trust’s Director of Patient Experience, and the executive lead for adults’ and children’s safeguarding, and for infection, prevention and control. Beyond Guy’s and St Thomas’, Avey is Vice President for the Florence Nightingale Foundation and Honorary Vice President of The Nightingale Fellowship. She is a Trustee for the St John of Jerusalem Eye Hospital Group.  Caroline Alexander CBE - Group Chief Nurse - Barts NHS Trust Caroline graduated as a nurse in 1987 from Edinburgh University (BSc/RGN) and has an MSc in Nursing Studies from South Bank University (2001). From 1987 to 1993 she specialised in nursing older people in Edinburgh and then London at Guy’s Hospital as a ward sister. Caroline then worked for the Foundation of Nursing Studies for three years supporting nurses to use research in practice. In 1998 Caroline returned to the NHS and worked in Tower Hamlets in a range of roles within older people’s services. In 2005, Caroline took up her first Director post, as Director of Nursing and Therapies within Tower Hamlets PCT. With the clustering of PCTs in London in 2011, she took on the Director of Nursing and Quality within NHS East London and the City initially and then within NHS North East London when the clusters merged in 2012. until she joined NHS England as Regional Chief Nurse for London in April 2013. Caroline took up her current role of Chief Nurse for Barts Health in March 2016. Caroline was a 2008 Florence Nightingale Leadership Scholar and has been awarded Honorary Doctorates from City, University of London in 2017, Middlesex University in 2018 and University of East London in 2021. She is a Trustee of the Foundation of Nursing Studies. In 2020 she was made a CBE in the Queen’s Birthday Honours. Who will attend? Emerging Leaders looking to step into management roles Current Leaders looking to progress into senior management roles This workshop is open to any woman who works in health care and wants to take her next step in their career; women include trans women and non-binary people who are comfortable in a female-centered group. Group Rate Discounts 2-3 people, 7% discount 4+ people, 20% discount We have two group rates which you can take advantage of depending on the size of the group you wish to book: Option 1️⃣ Groups between 2 & 3 are eligible for the 7% Discount. Please use this code at checkout: GROUP 2+  Option 2️⃣ For groups of over 4+ attendees, the eligible discount is 20%. Please use this code at checkout: GROUP 4+  Where do I add the discount code? 

Become an FSSC 22000 v6 Lead Auditor with our CQI and IRCA certified course. Gain the skills to lead food safety management audits and elevate your career. Enroll today!

Start your career as a DevOps Engineer and earn upto £47,500/ Month Do you dream of being the ultimate programmer with six-figure earnings? With the global IT industry evolving at a breakneck speed, the demand for DevOps engineers, specialists in integrating and streamlining development and operations, is skyrocketing. According to a recent LinkedIn job survey, in the UK, the demand for DevOps engineers surged by a staggering 38% in 2022. This trend has resulted in an upsurge in average salary rates, with seasoned DevOps professionals earning up to £80,000 per year. Recognising this exponential growth, we are delighted to introduce our holistic DevOps Engineer Program. Comprising five in-depth courses, our program is meticulously designed to guide you through the nuances of this booming field, setting the foundation for your success in this rewarding career. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring DevOps Engineers, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our DevOps Engineer Training Program today and start your journey to becoming a successful DevOps Engineer! If you have any questions, you can contact us. We will be happy to provide you with all the information you need. Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our DevOps Engineer Program: Personalised Guidance: We believe in the power of individual attention. Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in DevOps Engineering. One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Software Development field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking DevOps Engineers. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Interview Preparation: No more stress over unexpected interview questions. We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. Continuous Career Support: Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Here are the courses we will provide once you enrol in the program: Course 01: Ultimate PHP & MySQL Web Development Course & OOP Coding Course 02: Learn Web Development from Scratch Course 03: Learn to Code HTML, CSS, Javascript: Guide for Beginners Course 04: Bootstrap 4 Responsive Web Development Course 05: Start Your Career as Web Developer - Complete Training Course 06: Front-End Web Development Training for Everyone Course 07: Penetration Testing with OWASP ZAP: Mastery course Course 08: Ionic & Angular JS: Mobile and Web Development Course 09: Basic Jira and Confluence Course 10: Internet of Things Course 11: PHP Webforms for Everyone Course 12: Restful API Web Services with PHP and MySQL: Bootcamp Course 13: PHP for Beginners 2023 Guide: Develop an ECommerce Store Course 14: Modern PHP Web Development w/ MySQL, GitHub & Heroku Course 15: Azure Masterclass Course 16: Testing using SOAP UI Course 17: Learn Azure AD PowerShell for M365 Course 18: Bash Scripting, Linux and Shell Programming How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The DevOps EngineerProgram is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the DevOps Engineer Training program. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 18 premium courses related to DevOps Engineer. These courses will teach you the knowledge and skills required to become a successful DevOps Engineer. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3 - Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the programming/development industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in DevOps Engineering, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career in DevOps Engineering. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for IT professionals looking to upskill and transition into the DevOps field, including: Software Developers seeking to understand the end-to-end software development lifecycle. System Administrators wishing to learn more about automation and improving efficiency. IT Project Managers aspiring to enhance their team's collaboration and performance. Beginners who are interested in kickstarting their career in DevOps. Requirements No experience required. Just enrol & start learning. Career path Junior DevOps Engineer: £35,000 - £45,000 per annum DevOps Engineer: £50,000 - £75,000 per annum Senior DevOps Engineer: £80,000 - £100,000 per annum DevOps Consultant: £70,000 - £120,000 per annum DevOps Team Lead: £90,000 - £130,000 per annum Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

The Level 3 Award in Education and Training (RQF) qualification is a level 3 Award in Education & Training AET(former PTLLS) which has been regulated by the UK's Govt. and awarded by Focus, the UK's fastest-growing awarding organisation. Focus is a well-established awarding organisation governed by OFQUAL, ensuring professionalism and appreciation of the qualifications.

THE course for practitioners of the Integrated Local Delivery framework (ILD)

The Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding. The course covers the experience of the inner world; how attitudes, beliefs, values and preferences drive behavioural responses and how feelings can be regulated with more effectiveness.

Getting Started The OTHM Level 3 Foundation Diploma in Information Technology aims to provide learners with the competencies and understanding necessary for a career in the IT industry or to advance to higher education. This qualification is structured to ensure that every learner can cultivate industry-specific knowledge and acquire contemporary proficiencies in computer systems, networks, programming, web development, mobile communications, cybersecurity, and social media for business.The OTHM Level 3 Foundation Diploma in Information Technology aims to provide learners with the competencies and understanding necessary for a career in the IT industry or to advance to higher education. This qualification is structured to ensure that every learner can cultivate industry-specific knowledge and acquire contemporary proficiencies in computer systems, networks, programming, web development, mobile communications, cybersecurity, and social media for business. Key Benefits Understand the purpose of computer systems. Understand the purpose and types of coding. Understand networking principles Understand the uses and features of mobile communication devices. Assess the importance of cyber security for businesses. Understand the importance of using social media in a business environment. Key Highlights This qualification will offer learners the requisite skills and knowledge to enter the world of work in their chosen sector. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The Assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Assessment Internally assessed by the centre and externally verified by OTHM Assignment based Assessment No exam Entry Requirements Learners must be 18 years of demonstrate the ability to undertake the learning and Assessment A learner not from a majority English-speaking country must provide evidence of English language competency. Progression Relevant undergraduate programmes OTHM Level 4 Diplomas Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Computer Systems Reference No : L/618/6090 Credit : 10 || TQT : 100 This unit's objective is to acquaint learners with the fundamental components of computer systems in terms of hardware and software. It further aims to enable learners to perform basic installations and configurations. The unit is designed to foster learners' comprehension of the essential constituents of computer systems and how these components can be adapted to individual needs. UNIT2- Coding and Website Development Reference No : R/618/6091 Credit : 10 || TQT : 100 The primary goal of this unit is to equip learners with an understanding of the fundamental processes involved in creating simple programs and applications, as well as the rudiments of basic website design. UNIT3- Networks Reference No : Y/618/6092 Credit : 10 || TQT : 100 This unit seeks to empower learners with the knowledge of the significance of networks in computer systems and their vital role in various applications. Learners will also acquire insights into network technologies and the delivery of a wide spectrum of networked services. UNIT4- Mobile Communications Reference No : M/618/6096 Credit : 10 || TQT : 100 The objective of this unit is to explain the evolution of mobile communication and its transformative impact on everyday life. It also aims to provide learners with an understanding of the underlying functionality that supports crucial business and e-commerce applications. UNIT5- Cyber Security Reference No : T/618/6097 Credit : 10 || TQT : 100 This unit aims to enable learners to grasp the concept of cyber security and the drawbacks and implications of inadequate cyber security measures. Learners will gain an understanding of essential terminology and the motivations of both ethical and unethical actors. Additionally, they will explore the advantages and disadvantages of implementing security by design. UNIT6- Social Media for Business Reference No : A/618/6098 Credit : 10 || TQT : 100 This unit will allow learners to explore how businesses leverage social media to promote their products and services. Learners will also be tasked with creating a social media policy and a strategic plan tailored to meet the business's specific requirements. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The primary aim of the OTHM Level 3 Diploma in Business Management is to offer learners a comprehensive grasp of how businesses operate and are organised. This qualification is designed to equip learners with the foundational knowledge, comprehension, and skills relevant to various aspects of business operations. It encourages learners to research, explore, and assess key business elements, encompassing areas like Business Communication, The Business Environment, People Management, Customer Service, Finance, and Marketing. Key Benefits Gain a thorough comprehension of business operations and organisational structure Equips learners with essential knowledge, comprehension, and practical skills required in various aspects of business activities Encourages learners to conduct research and explore critical elements of the business field, Apply the knowledge and skills gained to real-world business situations Develop effective written and oral communication skills essential for successful business interactions. Key Highlights This qualification will offer learners the requisite skills and knowledge to enter the world of work in their chosen sector We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The Assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Entry Requirements Learners must be 18 years of demonstrate the ability to undertake the learning and Assessment A learner not from a majority English-speaking country must provide evidence of English language competency. Progression OTHM Level 4 diplomas Direct entry into a range of Bachelor's degree programmes Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Communication for Business Reference No : F/618/8192 Credit : 20 || TQT : 200 The primary objective of this unit is to impart learners with essential and critical skills needed for effective communication within a business setting. Learners will cultivate an understanding of various communication forms, including non-verbal, verbal, written, and IT. This knowledge will empower learners to proficiently convey messages by choosing the most appropriate communication method based on the message's specific context and content. UNIT2- The Business Environment Reference No : J/618/8193 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with a comprehension of the idea of a business environment. Learners will foster an awareness of diverse business sectors, structures, and functions. Furthermore, learners will acquire insights into a business's inner and outer surroundings, where both micro and macroeconomic factors wield substantial influence over business operations. This knowledge will empower learners to evaluate a business's internal and external contexts proficiently. UNIT3- People Management Reference No : L/618/8194 Credit : 20 || TQT : 200 The primary objective of this unit is to furnish learners with the essential knowledge and insights required for proficiently guiding and supervising individuals within a business. Learners will cultivate an understanding of employee motivation, employee relationships, and performance management. This knowledge will enable learners to grasp the prerequisites for leaders and managers to facilitate and promote effective employee engagement. UNIT4- Customer Service Reference No : R/618/8195 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with the essential knowledge and comprehension needed for effective performance in a customer service position. Learners will first establish a foundation in customer service basics, then explore customer types and strategies for fostering relationships with them within a business context. Building upon an understanding of various interpersonal skills, this unit will allow learners to showcase their ability to work independently and collaboratively in a team to deliver exceptional customer experiences. UNIT5- Finance in Business Reference No : Y/618/8196 Credit : 20 || TQT : 200 The primary objective of this unit is to impart learners with the foundational knowledge necessary for documenting financial transactions and generating financial statements. Learners will acquire an understanding of various economic and accounting methods, including the double-entry accounting system, budgeting, and investment assessment. This knowledge will empower learners to document financial transactions and create accounting statements proficiently. UNIT6- Marketing Reference No : D/618/8197 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with the essential marketing knowledge and skills necessary to participate in marketing endeavours actively. This is complemented by understanding critical marketing and campaign principles, which are the basis for generating and delivering market research findings and a marketing campaign. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The QUALIFI Level 3 Diploma in Business Innovation and Entrepreneurship programme will develop and reward business innovators and entrepreneurs of today and the future and continue bringing recognition and professionalism to various sectors. It is accredited to the Regulated Qualifications Framework (RQF) Level 3 and European Qualification Framework (EQF) Level 4, which includes all formal traditional Business Management, Business Studies or Administration qualification elements. The programme's rationale is to provide a career path for learners who wish to develop their care capabilities within any business-related industry. Furthermore, we look to build the team leaders, managers and leaders of tomorrow through creating and delivering learning appropriate for the industry. The outcome of the Diploma, a recognised UK Qualification, is for learners to develop the skills organisations require globally. Key Benefits Understand innovation management for the business development lifecycle. To gain skills and knowledge required for effective communication in the organisation. Understand self-analysis in the context of an entrepreneurial career. Identify various theories of entrepreneurship and understand entrepreneurial steps to business planning. Develop marketing strategy for SMEs. Understand entrepreneurial finance and accounting principles Key Highlights Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our QUALIFI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI 3 Diploma in Business Innovation and Entrepreneurship can open many career pathways including, but not limited to: Entrepreneur with an estimated average salary of £28,000 per annum Business Consultant with an estimated average salary of £30,000 per annum Corporate Recruiter, with an estimated average salary of £27,789 per annum Management Analyst with an estimated average salary of £28,000 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Entry Requirements The qualification is designed to be accessible without artificial barriers. Learners will be expected to hold the following:  qualifications at Level 2 or; work experience in the business sector and demonstrate ambition with clear career goals; A Level 3 qualification in another discipline and want to develop their careers in business. Progression Learners completing the QUALIFI Level 3 Diploma in Business Innovation and Entrepreneurship will progress to:  The QUALIFI Level 4 Certificate in Business Management, or The first of a 3-year Honours Degree at a UK University in a related subject; Directly into employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Innovation for Business Reference No : A/615/4770 Credit : 10 || TQT : 100 This unit aims to introduce the learner to innovation in a business context. Learners will understand innovation management and its role in developing business. Learners will recognise the value of innovation for business and its role in a business life cycle. UNIT2- English for Business Communication Reference No : J/615/4772 Credit : 10 || TQT : 100 This unit aims for learners to develop the skills required for effective organisational communication. Learners will be able to identify issues related to adverse effects in a business and how to address them. UNIT3- Thinking Entrepreneurially Reference No : R/615/4774 Credit : 10 || TQT : 100 This unit aims to introduce the learner to an evaluation of themselves in an entrepreneurial context by using several techniques, including SWOT. This unit will introduce learners to critical thinking skills and put these into context against a business plan. UNIT4- Entrepreneurship and Entrepreneurial Business Planning Reference No : M/615/4779 Credit : 10 || TQT : 100 This unit aims to introduce learners to the various theories of entrepreneurship and the role of innovation theories in the development of an entrepreneur. Learners will be able to analyse the entrepreneur's role, nature and characteristics in the economy and get introduced to the multiple steps required in building a business and how to write the plan for a new venture. UNIT5- Entrepreneurial Marketing Reference No : K/615/4781 Credit : 10 || TQT : 100 In this unit, learners will be able to understand the nature of small and medium enterprises (SMEs) and their marketing practices. The learner will be able to develop a marketing strategy for a new business, identify the entrepreneurial roles in brand development and market positioning, and analyse the key issues and challenges entrepreneurs face in targeting a market. UNIT6- Entrepreneurial Finance and Accounting Reference No : M/615/4782 Credit : 10 || TQT : 100 This unit introduces the learner to entrepreneurial finance and basic accounting principles. The learner will be able to identify sources of finance most suited to a new business plan and the role of entrepreneurial finance in the decision-making process. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The qualification has been generated to extend and remunerate the learners seeking or have already picked up a profession in a business-related sector. We also ensure that the learners can learn the skills and qualities pertinent to this sector. It can also be visualised that this Business Management Courses program will promote academic and professional development so learners realise the various business-related industries. The Diploma is accredited at Level 3 with a total equivalence of 60 credits. It is mandatory that learners need to complete the Level 3 Diploma to progress to the QUALIFI Level 4 Certificate in Business Management. The underlying principle of the course is to ensure a career path for learners who wish to build their care capacities within the business sector. The result of the Diploma, an accepted UK qualification, is for the aspirants to have the expertise and the skills needed by organisations worldwide. Key Benefits   An introduction to the business environment Understanding the process of recruitment and selection Aspiring and existing junior managers with a broader knowledge of effective management skills An introduction to marketing and its various techniques. Key Highlights Are you desirous of learning business management techniques and acquiring the knowledge required by organisations globally? Then, Qualifi Level 3 Diploma in Business Management is the ideal starting point for your career journey. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.       Career Pathways The Qualifi Level 3 Diploma in Business Management can open many career pathways including, but not limited to: Operations manager with an estimated average salary of £44,814 per annum Office manager with an estimated average salary of £31,506 per annum A financial planner with an estimated average salary of £30,725per annum Programme manager with an estimated average salary of £30,000 per annum Junior manager with an estimated average salary of 28,000 per annum Business Analyst, with an estimated average salary of 25,000 per annum Fleet manager with an estimated average salary of £22,000 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, including real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   The qualifications have been made available to all without artificial barriers denying access and progression. The primary requirement is to get through the interview, and they are expected to hold the following: Learners who possess Qualifications at Level 2 and or Learners who have work experience in a business environment and demonstrate ambition with clear career goals; Learners who possess a level 3 qualification in another discipline and want to develop their careers in business management   Progression Learners completing the QUALIFI Level 2 Diploma in Cyber Security Management and Operations will be eligible to: The QUALIFI Level 3 Diploma in Counter Terrorism for Business Management, or Directly Acquire employment in an associated profession. Why gain a QUALIFI Qualification?   This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to: Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle issues and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- An Introduction to the Business Environment Reference No : BM301 Credit : 10 || TQT : 100 An Introduction to the Business Environment unit will help learners to know how a business is to be organised to achieve their targets. This unit also will help to know the way during which the economic, political, legal and social environment can impact on business which will give the learner an understanding of the range of companies. UNIT2- Business Resources Reference No : BM302 Credit : 10 || TQT : 100 Business Resources unit will help the learner to possess an understanding of how human resources are managed and of the employability and private skills required by personnel in an organisation. Learners will gain an understanding of the aim of managing resources effectively, not only in reference to human resources but also in terms of physical and technological resources. UNIT3- An Introduction to Marketing Reference No : BM303 Credit : 10 || TQT : 100 "An Introduction to Marketing unit will help the learners to develop the knowledge which is necessary to know the key concepts of the marketing mix, marketing planning and market research. As an introduction to marketing, the unit will allow learners who study other, specialist marketing units to understand the strategic purpose of the marketing function and the way it contributes to business success." UNIT4- Human Resource Management Reference No : BM304 Credit : 10 || TQT : 100 "Human Resource Management unit will describe the most valuable resource of any organisation, its the human capital. All resources, especially the foremost valuable, got to be managed so as to get the best value from them. The unit provides a summary of a number of the key areas that fall within the part of the human resources function. " UNIT5- Business Communication Reference No : BM305 Credit : 10 || TQT : 100 Business Communication in this unit, learners will have the chance to develop, analyse and evaluate a variety of methods used to communicate differing types of business information and can understand the aim of such communication in detail. UNIT6- Understanding Health and Safety in the Business Workplace Reference No : BM306 Credit : 10 || TQT : 100 "Understanding Health and Safety in the Business Workplace unit will help to dispel these and to market healthiness and safety practise as a way to a productive working environment. Learner will understand about health and safety legislation,regulations and requirements that form the part of all workplace in UK. UNIT7- Recruitment and Selection in Business Reference No : BM307 Credit : 10 || TQT : 100 Recruitment and Selection in Business unit is about how an organisation recruits and selects staff. Learners will gain knowledge and understanding of the method that a business has got to undergo when recruiting a staff. Learners will prepare documents necessary to assist select the proper person for the work and decide to participate during a selection interview. They need to have a broad understanding of the legislation surrounding recruitment and selection and be ready to explain how these laws affect a business. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.