Start learning Site Manager that will give you enough knowledge and skills to build your dream career. About this course This Site Manager helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Site Manager is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:â This Site Manager is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Site Manager related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Introduction to Construction Management Module 02: Role of Cost Estimator and New Aspects of Cost Estimation Module 03: Elements and Factors influencing Cost Estimation Module 04: Cost Estimation in Construction Industry Course Content Construction: Construction Cost Estimation Module 01: Introduction to Construction Management 00:08:00 Module 02: Role of Cost Estimator and New Aspects of Cost Estimation 00:07:00 Module 03: Elements and Factors influencing Cost Estimation 00:09:00 Module 04: Cost Estimation in Construction Industry. 00:25:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
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Enhance your expertise with our comprehensive bundle of 8 courses: Airport Management, Import/Export & Cross-Cultural Awareness. This power-packed collection offers a unique blend of theoretical knowledge and practical insights, ensuring you acquire the skills necessary to excel in today's dynamic business world. What sets this bundle apart is the inclusion of 3 QLS-endorsed courses, providing you with tangible hardcopy certificates to showcase your achievements. Additionally, we offer 5 CPD QS accredited courses that are highly relevant and designed to bolster your professional capabilities. Immerse yourself in the fascinating realm of Airport Management, where you'll delve into the intricacies of aviation operations, security protocols, and customer service excellence. Gain an in-depth understanding of Import/Export processes, enabling you to navigate international trade with confidence. Develop cross-cultural awareness, honing your ability to effectively communicate and collaborate across diverse global markets. Key Features of the Airport Management, Import/Export & Cross-Cultural Awareness Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Airport Management, Import/Export & Cross-Cultural Awareness bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Airport Management QLS Course 02: Import/Export QLS Course 03: Cross-Cultural Awareness Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Logistic Management Course 02: Supply Chain Management Course 03: Operations Management Course 04: Transport Manager Course 05: Warehouse Management Diploma In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Airport Management, Import/Export & Cross-Cultural Awareness courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: By completing this bundle, you will: Acquire comprehensive knowledge of airport management principles and practices. Understand the intricacies of import/export procedures and compliance requirements. Develop cross-cultural awareness and communication skills essential for global business. Master logistics and supply chain management strategies to optimize efficiency. Gain expertise in operations management, ensuring streamlined processes. Become a competent transport manager, proficient in logistics coordination. Learn effective warehouse management techniques for optimal inventory control. Discover the ultimate bundle of Airport Management, Import/Export & Cross-Cultural Awareness courses that will elevate your professional standing in the dynamic business landscape. Immerse yourself in a world of aviation, international trade, and cross-cultural communication as you unlock the secrets to success. This comprehensive collection includes 3 QLS-endorsed courses that provide you with prestigious hardcopy certificates, validating your expertise. Additionally, 5 CPD QS accredited courses offer relevant insights and skills necessary to excel in various aspects of business operations. CPD 270 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance their knowledge and expertise in airport management. Individuals involved in import/export activities or aspiring to pursue a career in international trade. Business professionals engaging in cross-cultural communication and collaboration. Logistics and supply chain practitioners looking to optimize efficiency and streamline operations. Career path Airport Operations Manager: £35,000 - £60,000 per year. Import/Export Specialist: £28,000 - £45,000 per year. International Business Consultant: £40,000 - £70,000 per year. Logistics Manager: £30,000 - £55,000 per year. Supply Chain Analyst: £25,000 - £45,000 per year. Warehouse Operations Supervisor: £22,000 - £40,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Banking and Financing bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 37 course mega bundle that will exceed your expectations within your budget. The Banking and Financing related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Banking and Financing bundle will help you build a solid foundation to become a proficient worker in the sector. This Banking and Financing Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Accounting and Finance Certification Course Course 02 :Accounting Skills for New Supervisors Course 03 :Changes in Accounting: Latest Trends Encountered by CFOs in 2022 Course 04 :Xero Accounting Diploma Course 05 :Managerial Accounting Masterclass Course 06 :Charity Accounting Course 07 :SAP S4HANA Controlling Course - Cost Center Accounting Course 08 :Capital Budgeting & Investment Decision Training Course 09 :Tax Accounting Course 10 :Accountancy Basics Course 11 :Accounting Interview Skills Course 12 :Key Account Management for Beginners Course 13 :Pensions Training Course 14 :Financial Analysis Course 15 :Improve your Financial Intelligence Course 16 :Fundamentals of Corporate Finance Course 17 :Banking and Finance Accounting Statements Financial Analysis Course 18 :Learn How to Finance and Grow Your Startup Course 19 :Understanding Financial Statements and Analysis Course 20 :Managing Budgets Course 21 :Raise Money and Valuation for Business Course 22 :Investment Banking Training Course Course 23 :Stock Market Investment Course 24 :Diploma in Forex Trading Course 25: Financial Business Analysis Course 26: Financial Advisor Course 27: Finance and Cash management for Hospitality Course 28: Anti-Money Laundering (AML) Training Course 29: Microsoft Excel Complete Training Course 30: Office Skills 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Learning Outcome This tailor-made Banking and Financing bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Banking and Financing Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Banking and Financing bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Banking and Financing Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.
Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique PA - Personal Assistant Course might help you get there! Expand your expertise with high-quality training - study the Personal Assistant and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Personal Assistant at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Upon successful completion of the PA - Personal Assistant course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This PA - Personal Assistant training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the PA - Personal Assistant course today - gear up with the essential skills to set yourself up for excellence! Why Prefer This PA Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the PA course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. With this comprehensive PA - Personal Assistant course, you can achieve your dreams and train for your ideal career. The Personal Assistant course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this PA - Personal Assistant course and take a step toward a brighter future! *** Course Curriculum *** PA - Personal Assistant Course Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 3: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 5: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Personal Assistant at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this PA course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this PA course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Personal Assistant at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Personal Assistant at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Why Choose 3ds Max and Vray Training Course? Click here for more info 3ds Max a valuable tool for architectural modeling, product design, and manufacturing across numerous industries. While widely utilized, mastering the software requires effort. Engaging in 3ds Max tutorials proves particularly advantageous for game designers, aiding in their career advancement. Duration: 10 hrs Method: 1-on-1, Personalized attention Schedule: Tailor your own hours, available from Mon to Sat between 9 am and 7 pm Our 3ds Max course consists of two main sections, covering architectural visualizations for both interior and exterior scenes. By the end of the training, you'll have the expertise to create professional projects independently. We begin with fundamental and advanced 3D modeling, starting from simple objects and progressing to complex buildings, interiors, and products. 3ds Max and Vray Comprehensive Course Course Duration: 10 hours Course Overview: This course is designed to offer a comprehensive introduction to 3ds Max and Vray. Throughout this program, you will acquire the knowledge necessary to proficiently create 3D models, apply materials and textures, configure lighting and camera systems, and produce high-quality Vray renders. This course is suitable for individuals with various levels of experience, from beginners to those with some prior exposure to 3D modeling and rendering. Course Outline: Module 1: Introduction to 3ds Max and Vray Familiarization with the 3ds Max interface Configuring the workspace Navigating within 3ds Max Introduction to Vray and its user interface Module 2: 3D Modeling Creating fundamental shapes Employing modifiers Crafting intricate shapes through advanced 3D modeling techniques Grasping the fundamentals of polygonal modeling Crafting both organic and inorganic models Module 3: Materials and Textures Application and modification of textures Understanding UVW mapping Utilizing the material editor Developing custom materials Leveraging Vray materials Module 4: Lighting Introduction to various lighting techniques Exploring different types of lights Comprehending light properties Configuring lights for a scene Employing Vray lights Module 5: Cameras Familiarization with camera systems Understanding camera properties Setting up camera views Creating animations using cameras Utilizing Vray cameras Module 6: Rendering Introduction to rendering Exploring Vray Global Illumination Utilizing Vray Physical Cameras Harnessing Vray HDRI Lighting Implementing the Vray Rendering Workflow Module 7: Projects Integrating all acquired knowledge Crafting a simple interior scene Constructing a basic exterior scene Developing a complex scene featuring multiple objects and materials Course Requirements: To participate in this course, you will need: A computer with 3ds Max and Vray installed (trial versions can be obtained from Autodesk and Chaos Group websites) Basic computer operation skills An interest in 3D modeling and animation Course Goals: Upon completing this course, you will have gained a comprehensive understanding of 3ds Max and Vray. You will possess the skills required to create realistic and visually captivating 3D scenes using Vray. Furthermore, you will be well-equipped to continue honing your 3D modeling and rendering abilities. Resources: Vray Trial Download: https://www.chaosgroup.com/vray/sketchup/free-trial Materials:https://www.vray-materials.de/ Textures: https://textures.com/ By completing the 3ds Max and Vray Training Course, participants will acquire proficiency in 3D modeling and rendering using 3ds Max. They will establish a solid foundation and essential skills, enabling them to create captivating visualizations. This expertise opens doors to various job opportunities in fields such as architectural visualization, game design, film production, and product modeling.
24-Hour Flash Sale! Prices Reduced Like Never Before!! Navigating the complexities of the Construction Industry Scheme (CIS) can be daunting for even the most seasoned professionals in the UK construction sector. With over £120 billion contributed annually to the UK economy by the construction industry, understanding the ins and outs of CIS is not just beneficial but essential. The Construction Industry Scheme Training course is designed to demystify the details of the scheme, ensuring you're fully equipped to manage your responsibilities and capitalise on every opportunity. This structured course lays a solid foundation with a comprehensive overview of the CIS, detailing its scope and applicability within the construction industry. You'll learn the necessary steps for Contractor Registration, engage in the Verification Process, and discover how to correctly handle CIS Returns. The training also emphasises crucial practices in Record Keeping and the issuance of CIS Certificates, preparing you to manage these processes efficiently and effectively. Learning Outcomes of this Course: Understand the full scope and purpose of the Construction Industry Scheme. Learn registration processes for contractors under CIS effectively. Master the verification process for subcontractors accurately. Handle CIS returns proficiently to ensure compliance. Maintain proper records and manage CIS certificates meticulously. Navigate potential penalties associated with CIS non-compliance. Enhancing your understanding of the CIS through our training course could significantly impact your professional life, positioning you as a knowledgeable and reliable leader in the construction industry. The skills you acquire here will ensure compliance and improve your operations' financial health. Enrol in the Construction Industry Scheme Training today and solidify your role as an expert in construction financial management! Why Prefer this Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of CIS. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the CIS setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to CIS-related fields, impacting their CIS experiences and long-term development. CurriculumBreakdown of the Construction Industry Scheme Training Module 01: Construction Industry Scheme (CIS) Module 02: Coverage of the Scheme Module 03: Contractors and Registration for the Scheme Module 04: Verification Process Module 05: The CIS Returns Module 06: Record Keeping and CIS Certificates Module 07: Penalties Involved in CIS Module 08: Miscellaneous Information Assessment Process Once you have finished the learning stages in the Construction Industry Scheme Training course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Construction Industry Scheme Training Course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £12.99. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Construction business owners. Financial officers. Compliance managers. Project managers. Accountants in construction. Subcontractor coordinators. Requirements No prior background or expertise is required. Career path After completing this course, you are to start your career or begin the next phase of your career. Construction Manager: $70,000 - $110,000 Compliance Officer: $50,000 - $90,000 Project Accountant: $60,000 - $85,000 Financial Manager: $65,000 - $100,000 Risk Manager: $75,000 - $95,000 Operations Manager: $68,000 - $98,000 Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee. Advanced Certificate in Construction Industry Scheme (CIS) at QLS Level 3 Hard copy certificate - £89 Please note that International students have to pay an additional £10 as a shipment fee.
Step into the dynamic world of executive support with this comprehensive Secretary & PA Diploma course. Learn the crucial skills and knowledge required to excel as a personal assistant or secretary. From mastering business telephone etiquette and travel arrangements to organizing meetings, conferences, and managing time effectively, this program equips you with the tools needed for success. Explore business writing, customer service, and organizational skills while gaining insights into effective planning and scheduling. Elevate your career prospects as you refine your capabilities in a demanding professional environment. Learning Outcomes: Understand the role and responsibilities of a Personal Assistant (PA). Develop effective business telephone communication skills. Learn strategies for representing your boss and company professionally. Gain proficiency in managing mail services, shipping, and travel arrangements. Acquire techniques for organizing meetings, conferences, and time management. Develop record-keeping, filing systems, and business writing skills. Enhance organizational and communication skills crucial for the role. Master customer service, effective planning, and invoicing/petty cash tasks. Why buy this Secretary & PA Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Secretary & PA Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Secretary & PA Diploma course is ideal for Aspiring personal assistants aiming to develop comprehensive skills. Individuals interested in pursuing a career as a secretary or executive assistant. Professionals seeking to enhance their organizational and communication abilities. Anyone eager to enter the administrative field and support business operations. Prerequisites This Secretary & PA Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Personal Assistant (PA) - Average Earnings: £20,000 - £40,000 per year. Executive Assistant - Average Earnings: £25,000 - £50,000 per year. Administrative Coordinator - Average Earnings: £20,000 - £35,000 per year. Office Manager - Average Earnings: £25,000 - £40,000 per year. Business Support Specialist - Average Earnings: £20,000 - £35,000 per year. Course Curriculum Secretary & PA Diploma Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Level 1 Help Desk Training 00:20:00 Final Exam Final Exam - Level 1 Help Desk Training 00:20:00 Assignment Assignment - Secretary & PA Diploma 00:00:00
Learn how to manage internal and/or external stakeholders’ expectations within a project environment. Course overview Duration: 1 day (6.5 hours) This course is suitable for anyone who has to manage internal and/or external stakeholders’ expectations within a project environment. The course will provide tools and techniques to manage stakeholder’s expectations and needs. It will help participants to map all stakeholders who impact the capability to deliver the desired results. Participants will work with a fictitious project to bring all the analysis and tools to life. Objectives By the end of the course you will be able to: Identify both primary and secondary stakeholders Use tools and processes to manage stakeholder expectations Use techniques to help win support for your projects Put together a stakeholder communication plan Determine the best communication methods Build relationships between you and key stakeholders Use influencing skills to influence stakeholders before they influence you Effectively handle conflict that occurs throughout the project lifecycle Determine the fundamental rules of negotiation and how to achieve a satisfactory outcome Content Identification and stakeholder analysis Using a mind map to determine stakeholders and stakeholder groups Analysis of stakeholder interest and power Using different tools to help determine stakeholder needs and expectations Categorising your stakeholders into primary, secondary and key Interviewing stakeholders to determine needs, expectations and politics Influencing strategies Using a planning tool to determine how different stakeholders can be influenced Interviewing stakeholders to determine what will motivate/de-motivate them Looking at communication methods and choosing the most appropriate in order to influence and manage expectations Production the communication strategy Using a case study and project Gantt to produce a detailed communication plan Using a communication plan structure Conflict Management Identifying common causes of conflict in the project lifecycle Finding the most appropriate response to resolve conflicts effectively Determining your default position and understanding why it might not always be right Negotiation The different types of negotiation used in the project environment Determining a simple negotiation process Understanding the principles of effective negotiation – the do’s and don’ts