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24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** Customer Service Representative Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Customer Service Representative Diploma package online with Studyhub through our online learning platform. The Customer Service Representative Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Customer Service Representative Diploma course provides complete 360-degree training on Customer Service Representative Diploma. You'll get not one, not two, not three, but twenty-five Customer Service Representative Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Customer Service Representative Diploma courses are yours for as long as you want them once you enrol in this course This Customer Service Representative Diploma Bundle consists the following career oriented courses: Course 01: Diploma in Customer Service & Handling Complaints Course 02: Customer Service Manager Training and Front Desk Certification Course 03: Customer Relationship Management Course 04: Retail Customer Service & Effective Customer Targeting Course 05: Customer Service Fraud Officer Course 06: Know Your Customer (KYC) Course 07: Phone-Based Customer Service Course 08: Service Helpdesk & Technical Support Course Course 09: Call Centre Training: Excelling in Customer Service and Communication Course 10: Office Skills and Administration Course 11: Complaints Handling for Customer Care: Best Practices Course 12: Customer Service & Environment Course 13: Receptionist Diploma Course 14: Effective Communication Skills Diploma Course 15: Help Desk Training Course 16: Customer Service Management: Recovering Difficult Customers Course 17: Professional Certificate in Front Office Course 18: Ecommerce Management, Branding & Marketing Course 19: Professional Crisis Management Certificate Course 20: Marketing Strategies for Business Course 21: Conflict Resolution Course 22: Conversation Virtually with Anyone Course 23: Line Management Course 24: Workplace Productivity Training Course 25: Decision Making and Critical Thinking Online Course The Customer Service Representative Diploma course has been prepared by focusing largely on Customer Service Representative Diploma career readiness. It has been designed by our Customer Service Representative Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Customer Service Representative Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Customer Service Representative Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Customer Service Representative Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Customer Service Representative Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Customer Service Representative Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Customer Service Representative Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Customer Service Representative Diploma lessons One to one assistance from Customer Service Representative Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Customer Service Representative Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Customer Service Representative Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Customer Service Representative Diploma certificate and transcript on the next working day Easily learn the Customer Service Representative Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Representative Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Customer Service Representative Diploma Requirements To participate in this Customer Service Representative Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Customer Service Representative Diploma Career path You will be able to kickstart your Customer Service Representative Diploma career because this course includes various courses as a bonus. This Customer Service Representative Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Customer Service Representative Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24 Hour Flash Deal **25-in-1 Administrative Coordinator / Specialist Diploma Mega Bundle** Administrative Coordinator / Specialist Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Administrative Coordinator / Specialist Diploma package online with Studyhub through our online learning platform. The Administrative Coordinator / Specialist Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Administrative Coordinator / Specialist Diploma course provides complete 360-degree training on Administrative Coordinator / Specialist Diploma. You'll get not one, not two, not three, but twenty-five Administrative Coordinator / Specialist Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Administrative Coordinator / Specialist Diploma courses are yours for as long as you want them once you enrol in this course This Administrative Coordinator / Specialist Diploma Bundle consists the following career oriented courses: Course 01: Administrative Management Course 02: Executive PA Certification: Mastering Administrative Excellence Course 03: Delegation Skills Training Course 04: Negotiation Skills Course 05: Minute Taking Executive Training Course 06: Managing Online Meetings Course 07: Secretarial Excellence in Legal Environments Course 08: Electronic Document Management: Efficient Data Handling Course 09: Interpersonal Skills for Professional Development: Building Effective Relationships Course 10: Team Management Course 11: Workplace Stress Management Course 12: Time Management Course 13: Courageous Communication Strategies for Lead Course 14: Dealing With Difficult People - Diploma Course 15: Public Speaking: Presentations like a Boss Course 16: Corporate Risk And Crisis Management Course 17: Conflict Resolution Course 18: Motivational Mentorship: Inspiring Personal and Professional Growth Course 19: Performance Management Course 20: Corporate Relationship Goals for Success Course 21: Report Writing Course 22: Excel Essentials for Office Administrators Course 23: Workplace Confidentiality Course 24: Business Networking Skills Course 25: Decision Making and Critical Thinking Online Course The Administrative Coordinator / Specialist Diploma course has been prepared by focusing largely on Administrative Coordinator / Specialist Diploma career readiness. It has been designed by our Administrative Coordinator / Specialist Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Administrative Coordinator / Specialist Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Administrative Coordinator / Specialist Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Administrative Coordinator / Specialist Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Administrative Coordinator / Specialist Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Administrative Coordinator / Specialist Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Administrative Coordinator / Specialist Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Administrative Coordinator / Specialist Diploma lessons One to one assistance from Administrative Coordinator / Specialist Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Administrative Coordinator / Specialist Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Administrative Coordinator / Specialist Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Administrative Coordinator / Specialist Diploma certificate and transcript on the next working day Easily learn the Administrative Coordinator / Specialist Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Administrative Coordinator / Specialist Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Administrative Coordinator / Specialist Diploma Requirements To participate in this Administrative Coordinator / Specialist Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Administrative Coordinator / Specialist Diploma Career path You will be able to kickstart your Administrative Coordinator / Specialist Diploma career because this course includes various courses as a bonus. This Administrative Coordinator / Specialist Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Administrative Coordinator / Specialist Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24 Hour Flash Deal **25-in-1 Customer Experience Manager Diploma Mega Bundle** Customer Experience Manager Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Customer Experience Manager Diploma package online with Studyhub through our online learning platform. The Customer Experience Manager Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Customer Experience Manager Diploma course provides complete 360-degree training on Customer Experience Manager Diploma. You'll get not one, not two, not three, but twenty-five Customer Experience Manager Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Customer Experience Manager Diploma courses are yours for as long as you want them once you enrol in this course This Customer Experience Manager Diploma Bundle consists the following career oriented courses: Course 01: Customer Relationship Management Course 02: Customer Service Manager Training and Front Desk Certification Course 03: Complete Customer Service and Communication Skills Course 04: Retail Customer Service & Effective Customer Targeting Course 05: Customer Service Fraud Officer Course 06: Know Your Customer (KYC) Course 07: Diploma in Customer Service & Handling Complaints Course 08: Phone-Based Customer Service Course 09: Service Helpdesk & Technical Support Course Course 10: Call Centre Training: Excelling in Customer Service and Communication Course 11: Complaints Handling for Customer Care: Best Practices Course 12: Customer Service & Environment Course 13: Receptionist Diploma Course 14: Effective Communication Skills Diploma Course 15: Help Desk Training Course 16: Customer Service Management: Recovering Difficult Customers Course 17: Professional Certificate in Front Office Course 18: Hotel Concierge Certification Course 19: Ecommerce Management, Branding & Marketing Course 20: Professional Skills for Hotel Management Training Course 21: Professional Crisis Management Certificate Course 22: Marketing Strategies for Business Course 23: Conflict Resolution Course 24: Consumer Rights Certificate Course 25: Decision Making and Critical Thinking Online Course The Customer Experience Manager Diploma course has been prepared by focusing largely on Customer Experience Manager Diploma career readiness. It has been designed by our Customer Experience Manager Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Customer Experience Manager Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Customer Experience Manager Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Customer Experience Manager Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Customer Experience Manager Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Customer Experience Manager Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Customer Experience Manager Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Customer Experience Manager Diploma lessons One to one assistance from Customer Experience Manager Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Customer Experience Manager Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Customer Experience Manager Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Customer Experience Manager Diploma certificate and transcript on the next working day Easily learn the Customer Experience Manager Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Experience Manager Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Customer Experience Manager Diploma Requirements To participate in this Customer Experience Manager Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Customer Experience Manager Diploma Career path You will be able to kickstart your Customer Experience Manager Diploma career because this course includes various courses as a bonus. This Customer Experience Manager Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Customer Experience Manager Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Description Birth Doula Diploma Doulas, being birth professionals, often find that they have to work with clients and co-workers who follow different beliefs and have lifestyles that are very often different from theirs. Included in the Birth Doula Diploma Course are methods that help to work efficiently with people who differ from you as well as how the beliefs followed by others are to be respected.Helping a family through a period of grief and loss is one of the challenges that a doula would have to face. Theories on the process of grieving and particular forms of loss that includes stillbirth, miscarriage, infertility or illness are covered during the duration of the course.A significant part of being a doula is working with clients during the pregnancy period. This is the period when you help clients to discern their goals, what they expect from you and identify the choices that would help them in having the birth of their choice.The physical and emotional health of a woman undergoes significant changes during the prenatal and the post delivery period, wherein nutrition, particularly has an effect on the baby's health. The principles of physical activity and nutrition are explained in the Birth Doula Diploma Course so that women who have no knowledge of the same can be supported.Childbirth doulas need to acquire a lot of essential knowledge including the physiology of labour and birth. You will get to learn about the various stages of, the responses to and the changing patterns, of labour. Included in the course is pain during labour - why a woman experiences pain during labour, the options available for the management of pain as well as the pros and cons of each. You will learn about the theories of active labour management and how the expectant approach is different from it. You will acquire the skills that are required to help a woman in labour and birth that include positioning, methods for breathing and relaxation, massage techniques and how an optimal environment can be created for birth. Also covered by the Birth Doula Diploma Course are the most common causes for a difficult labour and how, in your capacity as a birth doula, you can help.A doula offers care not only during the period before and during birth, but also after birth. The course discusses about the services that can be provided and also provides the information that is required for you to apprehend the normal physiology and incidents that should happen during the early postpartum period.The course may be of interest to those who are planning to have a baby, and even their friends and family. You will learn more about the birth process and the support that can be extended to an expectant mother. What you will learn 1: The need for support in labour 2: The special role of a doula 3: Enhancing the birth experience 4: Reducing discomfort, pain and anxiety in childbirth 5: A father's true role 6: Postpartum care 7: The training of a doula Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

***Free: 19 PDF Certificates | 19-in-1 Bundle | CPD Approved | Free Retake Exam | Tutor Suppo

Overview Understanding The Art of Organizing and Decluttering Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Understanding The Art of Organizing and Decluttering Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction To This Course Introduction to this course 00:05:00 Module 02: About The Professional Organizers About the Professional Organizers 00:04:00 Module 03: What Is Clutter? What is Clutter? 00:04:00 Module 04: The Cost Of Clutter The Cost of Clutter 00:04:00 Module 05: Am I A Clutterer? Am I a Clutterer? 00:02:00 Module 06: How To Get Started! How to Get Started! 00:02:00 Module 07: Step One: Reflect And Understand Step One: Reflect and Understand 00:03:00 Module 08: Step Two: Setting The Goal Step Two: Setting the Goal 00:07:00 Module 09: Describing Your Ideal Space Exercise Describing Your Ideal Space Exercise 00:07:00 Module 10: Step Three: The Act Of De-Cluttering Step Three: The Act of De-cluttering 00:11:00 Module 11: 12 Questions To Help You Let Go Of Difficult Items 12 Questions to Help You Let Go of Difficult Items 00:05:00 Module 12: Unwanted Items Unwanted Items 00:05:00 Module 13: Step Four: Let's Organize! Step Four: Let's Organize! 00:04:00 Module 14: Decluttering Step By Step Home Office's Project Decluttering Step by Step Home Office's Project 00:17:00 Module 15: Decluttering Step By Step Craft's Room Project Decluttering Step by Step Craft's Room Project 00:09:00 Module 16: Step Five: Beautify Step Five: Beautify 00:05:00 Module 17: Step Six: Maintaining Success Step Six: Maintaining Success 00:04:00 Module 18: Before And After Examples - Art Gallery, Bedroom And Home Before and After Examples - Art Gallery, Bedroom and Home 00:03:00 Module 19: Real Example - Bedroom Real Example - Bedroom 00:03:00 Real Example - Home Office Real Example - Home Office 00:04:00 Module 21: Real Example - Kitchen Real Example - Kitchen 00:05:00 Module 22: Real Example - Garage Real Example - Garage 00:05:00 Module 23: Real Example - Judie's Story Real Example - Judie's Story 00:05:00 Module 24: Resource Recommendations Resource Recommendations 00:05:00 Module 25: Products Recommendations - Containers Products Recommendations - Containers 00:03:00 Module 26: Products Recommendations For The Kitchen Products Recommendations for the Kitchen 00:04:00 Module 27: Products Recommendations - Hooks Products Recommendations - Hooks 00:03:00 Module 28: Products Recommendation For Paper Management Products Recommendation for Paper Management 00:04:00 Module 29: Tips For Moving Objects Tips for Moving Objects 00:03:00 Module 30: Benefits Of Working With A Professional Organizer Benefits of Working with a Professional Organizer 00:02:00 Module 31: International PO Associations International PO Associations 00:03:00 Module 32: What Comes After Organizing? What Comes After Organizing? 00:06:00 Module 33: Congratulations! Congratulations! 00:03:00

Communication Skills Bundle Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Communication Skills Bundle Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 6 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: It is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Have a passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. **Professional Workplace Communication Skills Diploma** Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 **Negotiation Skills Training** Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:03:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 **Conflict Management Techniques Diploma** Module One: Getting Started Conflict Resolution 00:01:00 Getting Started 00:01:00 Module Two: An Introduction to Conflict Resolution An Introduction 00:04:00 Introduction Case Study 00:01:00 Module Three: The Thomas-Kilmann Instrument C R Styles with TKI 00:04:00 C R Styles with TKI Case Study 00:01:00 Module Four: Creating an Effective Atmosphere Creating an Effective Atmosphere 00:04:00 Creating an Effective Atmosphere Case Study 00:01:00 Module Five: Creating Mutual Understanding Creating a Mutual Understanding 00:03:00 Creating a Mutual Understanding Case Study 00:01:00 Module Six: Focusing on Individual Needs Focusing on Individual & Shared Needs Case Study 00:01:00 Focusing on Individual & Shared Needs Case Study 00:01:00 Module Seven: Getting to the Root Cause Getting to the Root Cause 00:05:00 Getting to the Root Cause Case Study 00:01:00 Module Eight: Generating Options Generating Options 00:03:00 Generating Options Case Study 00:01:00 Module Nine: Building a Solution Building a Solution 00:04:00 Building a Solution Case Study 00:01:00 Module Ten: the Short Version of the Process The Short Version of the Process 00:04:00 The Short Version of the Process Case Study 00:01:00 Module Eleven: Additional Tools Additional Tools 00:03:00 Additional Tools Case Study 00:01:00 Closing 00:01:00 **Managing Difficult Conversation Diploma** Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00

Free QLS Level 7 Hard Copy Certificate | CPD Accredited | 180 CPD Points | Advanced Learning Materials | Lifetime Access

Give a compliment to your career and take it to the next level. This Practical Leadership Skills bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Practical Leadership Skills bundle will help you stay ahead of the pack. Throughout the Practical Leadership Skills programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Practical Leadership Skills course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Practical Leadership Skills Bundle Consists of the following Premium courses: Course 01: Leadership & Management Diploma Course 02: Diploma in Lean Leadership and Change Management Course 03: Motivation Skills Course 04: Delegation Skills Course 05: Giving and Receiving Feedback Course 06: People Management Skills Level 3 Course 07: Performance Management Course 08: Coaching Leaders for Success Course 09: Dealing With Difficult People Training Course Course 10: Decision Making and Critical Thinking Course 11: Decision Making and Critical Thinking Enrol now in Practical Leadership Skills to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Practical Leadership Skills expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Personal Leadership and Influencing Skills Getting Started The Evolution of Leadership Situational Leadership A Personal Inventory Modelling the Way Inspiring a Shared Vision Challenging the Process Enabling Others to Act Encouraging the Heart Basic Influencing Skills Setting Goals CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Practical Leadership Skills bundle. Requirements This Practical Leadership Skills course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Leadership: Practical Leadership Skills) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Wanna learn something simple yet so amazing that it's going to blow your mind? Good, because this little workshop's a gem. Join Happy Human Training's Cami Rose as she shares her decades of experience as a counsellor and coach with an introduction to the power of noticing and the crucial role it can play in helping us better manage our day to day stresses, challenges and relationships.