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664 Courses delivered Online

Office 365 Core Apps

By iStudy UK

Microsoft Office 365 is an innovative computer program and highly suggested for individuals who are regularly on the go. This Office 365 Core Apps course introduces you to the Microsoft Word, Excel, and PowerPoint Online apps which are an integral part of the Office 365 suite. By enrolling in this course, you'll acquire essential skills for producing professional work with the Microsoft Office suite and access many of the Office tools and features online from any device with an Internet connection. This course includes both basic and advanced features of MS Office and explains the difference in the online versions of Word, Excel, and PowerPoint, and how to edit the online documents. You'll also learn to open and save online documents in desktop versions of Office products. What Will I Learn? Open and save online files in Office Edit documents in Office Online Learn what is different in Microsoft Word, Excel, and PowerPoint Online View and add comments to documents Print and share documents Use co-authoring for collaboration Requirements Familiarity with the desktop versions of Microsoft Word, Excel, and PowerPoint Introduction Introduction FREE 00:02:00 Working with Word, Excel, and PowerPoint Online Opening Files in Office 00:06:00 Saving Files 00:04:00 Editing Documents in Office Online 00:04:00 What is Different in Word? 00:05:00 What is Different in Excel? 00:05:00 What is Different in PowerPoint? 00:06:00 Viewing and Adding Comments 00:07:00 Printing and Sharing Documents 00:06:00 Using Co-Authoring for Collaboration 00:04:00 Course Recap 00:01:00 Course Certification

Office 365 Core Apps
Delivered Online On Demand50 minutes
£25

Microsoft SharePoint 365 Skills Training

By iStudy UK

Do you need to access office data from your home? Do you want to upgrade your skill of Microsoft SharePoint Essential 365? The course will help you to gain complete knowledge of Microsoft Share Point 365. SharePoint Online is a cloud-based service that helps the organisation and companies to share data, internal sites, and documents and to collaborate with colleagues, partners, and customers from anywhere- at the office, at home, or from a mobile device. Microsoft Share Point is the Office 365 answer to collaboration. In Microsoft SharePoint 365 Essentials course, you will learn the necessary information, features and functions of Microsoft SharePoint. The course will teach you how to sign on to the Microsoft Office 365 portal, where to sign into Team Site and the Office 365 web apps, how to look at the Team Site and how to navigate around and view the SharePoint Site or where to store the Share Point content. The course will also teach the basics of Microsoft Outlook. By the end of the course, you will be able to contact with customers virtually and can access necessary information from anywhere. Course Highlights Microsoft SharePoint 365 Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft SharePoint 365 Skills Training into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft SharePoint 365 Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft SharePoint 365 Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft SharePoint 365 Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Please Note: For practice purpose, you should have an account with Microsoft Office 365. You can either buy or use free trial version account from Microsoft. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Basic SharePoint Concepts 01:00:00 Module Three - Working with My Site 01:00:00 Module Four - Working with SharePoint Content 01:00:00 Module Five - Working with Libraries 01:00:00 Module Six - Working with Lists 01:00:00 Module Seven - Working with Other Types of Lists 01:00:00 Module Eight - Working with Calendars 01:00:00 Module Nine - Working with Sites and Pages 01:00:00 Module Ten - Working with Views 01:00:00 Module Eleven - Using Workflows 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft SharePoint 365 Essentials 00:00:00 Mock Exam Mock Exam- Microsoft SharePoint 365 Essentials 00:20:00 Final Exam Final Exam- Microsoft SharePoint 365 Essentials 00:20:00

Microsoft SharePoint 365 Skills Training
Delivered Online On Demand11 hours 40 minutes
£25

Microsoft Visio 2016 Advanced

4.3(43)

By John Academy

Description: Microsoft Office Visio is a vector graphics and diagramming application. Its latest iteration, Microsoft Office Visio 2016, brings a lot of updates and functionality. Microsoft Visio 2016 Beginner to Advanced Course has been designed deliberately for the ease of learning in an efficient way. This course will help you get started from the basics; you will get accustomed with the interface, tools and features, simple diagrams, floor plans, flowcharts, etc. As you move up the skillset, you will be exposed to advanced stuff: organization chart, making a floor plan, cross-functional flowchart, network diagram, shapes, stencils, templates, leveraging development tools, etc. This course will give you an overall outlook from basic to advanced level aspects of this application. Learning Outcomes: Working with shape styles, utilizing 3D shapes, apply backgrounds, borders and titles in order to make your work stand out Creating custom stencils, simple custom shapes, master shapes and custom templates Connecting features, like pivot tables and data, from other Microsoft Office programs and using them Utilizing macros, ShapeSheets and advanced shape tools Sharing your drawings across multiple platforms Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Visio 2016 Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Visio 2016 Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Work with Shape Styles 00:30:00 Use 3D Shapes 00:30:00 Apply Backgrounds, Borders, and Titles 00:30:00 Create Custom Stencils 00:30:00 Create Simple Custom Shapes 00:30:00 Create Master Shapes 00:30:00 Create Custom Templates 00:30:00 Generate a Pivot Diagram from an Excel Spreadsheet 00:30:00 Create a Chart from a Project File 00:30:00 Create a Timeline from a Project File 00:30:00 Connect to an Access Database 00:30:00 Create Macros 00:30:00 Modify ShapeSheets 00:30:00 Use Advanced Shape Tools 00:30:00 Save and Share Drawings with One Drive 00:30:00 Review Drawings 00:30:00 Insert Drawings into Other Office Files 00:30:00 Export Drawings 00:30:00 Print Drawings 00:30:00 Activities Activities - Microsoft Visio 2016 Advanced 00:00:00 Mock Exam Mock Exam- Microsoft Visio 2016 Advanced 00:20:00 Final Exam Final Exam- Microsoft Visio 2016 Advanced 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Visio 2016 Advanced
Delivered Online On Demand10 hours 10 minutes
£21

Customer Service Training - Complete Video Course

4.3(43)

By John Academy

Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Service Training - Complete Video Course
Delivered Online On Demand12 hours 16 minutes
£21

Mastering Outlook

By Course Cloud

Course Overview The Mastering Outlook course is a step-by-step guide to using Outlook for learners of all levels. It starts with the very basics, from familiarising with the Outlook environment, to navigating the interface. Through video instruction, you will learn how to create tasks using this software, set up meetings, import files, and manage other work activities. By the end of this course, you will be fully proficient in this software, and will be able to use it confidently to manage your emails efficiently, create professional emails and manage work-related tasks. Whether you are a complete beginner or looking to update your skills, this course will fully familiarise you with Outlook's tools and features. You will gain complete mastery of Microsoft Office in just one week. This best selling Mastering Outlook has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Mastering Outlook is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Mastering Outlook is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Mastering Outlook is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Mastering Outlook, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Mastering Outlook will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Mastering Outlook to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Mastering Outlook
Delivered Online On Demand
£25

Microsoft OneDrive Level 4

By Course Cloud

Course Overview Microsoft OneDrive is a leading file hosting service. It synchronises with other Microsoft Office apps, which makes it perfect for business. It also provides real-time backup of your work. In the Microsoft OneDrive Level 4 course, you will become fully familiar with the OneDrive function and interface, and will learn how to use various Microsoft programs such as Excel, Word and PowerPoint in OneDrive. It will also guide you step-by-step through how to share and collaborate in OneDrive, as well as create a secure password for your account. Whether you have no experience with Microsoft OneDrive, or want to build your proficiency, this complete training course will take you through its key features and tools, step-by-step. This best selling Microsoft OneDrive Level 4 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Microsoft OneDrive Level 4 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Microsoft OneDrive Level 4 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Microsoft OneDrive Level 4 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Microsoft OneDrive Level 4, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Microsoft OneDrive Level 4 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Microsoft OneDrive Level 4 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Microsoft OneDrive Level 4
Delivered Online On Demand
£25

Microsoft Visio 2016 Beginner to Advanced

4.3(43)

By John Academy

Description: Microsoft Office Visio is a vector graphics and diagramming application. Its latest iteration, Microsoft Office Visio 2016, brings a lot of updates and functionality. Microsoft Visio 2016 Beginner to Advanced Course has been designed deliberately for the ease of learning in an efficient way. This course will help you get started from the basics; you will get accustomed with the interface, tools and features, simple diagrams, floor plans, flowcharts, etc. As you move up the skillset, you will be exposed to advanced stuff: organization chart, making a floor plan, cross-functional flowchart, network diagram, shapes, stencils, templates, leveraging development tools, etc. This course will give you an overall outlook from basic to advanced level aspects of this application. Learning Outcomes: Navigation throughout Visio interface, creating basic drawing and using the help system Drawing components, modifying drawings and work with callouts and groups Organization charts creation, modifying their layouts, positioning and spacing Create and integrate organization chart copies and compare them Making a basic floor plan and custom room shapes, utilizing the program as a modelling tool and modelling room layouts Creating cross-functional flowcharts and related features like - swimlanes and separators Altering orientation and direction, changing margins and choosing styles for flowcharts Creating network diagrams, and utilizing shape data and layers Other network diagram relevant topics such as network shapes, shape data, adding layers, activating, colouring and more Working with shape, connector styles, themes, variants and containers Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Visio 2016 Beginner to Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Visio 2016 Beginner to Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Navigate the Visio Environment 00:15:00 Create a Basic Drawing 00:30:00 Use the Help System 00:15:00 Use Drawing Components 00:30:00 Modify a Drawing 00:15:00 Work with Callouts and Groups 00:15:00 Create a Basic Organization Chart 00:30:00 Do More with Organization Charts 00:15:00 Make a Basic Floor Plan 00:30:00 Model a Room Layout 00:15:00 Create a Cross-Functional Flowchart 00:30:00 Modify a Cross-functional Flowchart 00:15:00 Create Network Diagrams 00:15:00 Use Shape Data 00:15:00 Use Layers 00:30:00 Work with Shape and Connector Styles 00:15:00 Work with Themes and Variants 00:15:00 Work with Containers 00:15:00 Module : 2 Work with Shape Styles 00:30:00 Use 3D Shapes 00:30:00 Apply Backgrounds, Borders, and Titles 00:30:00 Create Custom Stencils 00:30:00 Create Simple Custom Shapes 00:30:00 Create Master Shapes 00:30:00 Create Custom Templates 00:30:00 Generate a Pivot Diagram from an Excel Spreadsheet 00:30:00 Create a Chart from a Project File 00:30:00 Create a Timeline from a Project File 00:30:00 Connect to an Access Database 00:30:00 Create Macros 00:30:00 Modify ShapeSheets 00:30:00 Use Advanced Shape Tools 00:30:00 Save and Share Drawings with One Drive 00:30:00 Review Drawings 00:30:00 Export Drawings 00:30:00 Print Drawings 00:30:00 Mock Exam Mock Exam- Microsoft Visio 2016 Beginner to Advanced 00:30:00 Final Exam Final Exam- Microsoft Visio 2016 Beginner to Advanced 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Visio 2016 Beginner to Advanced
Delivered Online On Demand16 hours
£21

Professional Receptionist Diploma

4.3(43)

By John Academy

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Receptionist Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Professional Receptionist Diploma
Delivered Online On Demand48 hours
£23

Microsoft PowerPoint 2016 Beginner to Advanced

4.3(43)

By John Academy

Description: Microsoft PowerPoint is one of the most abundantly used presentation program. The 2016 version has some revolutionary features that has made this program effortless to work with. Microsoft PowerPoint 2016 Beginner to Advanced will teach you all the aspects for making the best presentation. In this course, you will learn about the interface of the PowerPoint. After that, you will get accustomed on developing a PowerPoint Presentation, Performing advanced text editing, adding graphical elements to your presentation, modify objects, adding tables and charts and preparing to deliver your presentation. Advanced topics include customizing design templates and slide shows, working with media and animations, collaborating, securing and distributing a presentation. These skills will help you get most of the software. Learning Outcomes: Utilize the PowerPoint user interface, creating and saving presentations, and using help Making presentations through presentation options like selecting types, building it, layouts, text editing, viewing and navigation Discover methods for formatting characters, paragraphs, and text boxes Adding images, screenshots, screen recordings, shapes and WordArt Modifying options for objects and animation features Creating and formatting a table and integrating data from other Microsoft Office applications Create format and manipulate a chart PowerPoint environment and how to modify it according to needs Customizing user interface and setting up options Create and manage sections, modify slide masters and slide layouts, add headers and footers, modify notes master and handout master Creating and modifying SmartArt Adding audio video to presentations and customizing animations and transitions to enhance presentation Better collaboration by adding comments, reviews, storing and sharing presentations on the web Setting up and creating custom slide shows, adding hyperlink and action buttons, and recording a presentation Security and distribution of presentations through various outlets Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft PowerPoint 2016 Beginner to Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft PowerPoint 2016 Beginner to Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. PowerPoint Beginner Navigate the PowerPoint Environment 00:30:00 ACTIVITY - NAVIGATING THE POWERPOINT 2016 USER INTERFACE 00:05:00 Create and Save a PowerPoint Presentation 00:15:00 ACTIVITY - CREATING AND SAVING A POWERPOINT PRESENTATION 00:05:00 Use Help 00:15:00 ACTIVITY - USING POWERPOINT HELP 00:05:00 Select a Presentation Type 00:15:00 ACTIVITY - SELECTING A PRESENTATION TYPE 00:05:00 Build a Presentation 00:15:00 ACTIVITY - BUILDING A PRESENTATION 00:05:00 Lay Out a Presentation 00:15:00 ACTIVITY - LAYING OUT A PRESENTATION 00:05:00 Edit Text 00:15:00 ACTIVITY - EDITING TEXT 00:05:00 View and Navigate a Presentation 00:15:00 ACTIVITY - VIEWING A PRESENTATION 00:05:00 Format Characters 00:15:00 ACTIVITY - FORMATTING CHARACTERS 00:05:00 Format Paragraphs 00:30:00 ACTIVITY - FORMATTING PARAGRAPHS 00:05:00 Format Text Boxes 00:15:00 ACTIVITY - FORMATTING TEXT BOXES 00:05:00 Insert Images 00:30:00 ACTIVITY - INSERTING IMAGES 00:05:00 Insert Shapes 00:15:00 ACTIVITY - INSERTING SHAPES 00:05:00 Insert WordArt 00:15:00 ACTIVITY - INSERT WORDART 00:05:00 Edit Objects 00:30:00 ACTIVITY - EDITING OBJECTS 00:05:00 Format Objects 00:15:00 ACTIVITY - FORMATTING OBJECTS 00:05:00 Group Objects 00:15:00 ACTIVITY - GROUPING OBJECTS 00:05:00 Arrange Objects 00:15:00 ACTIVITY - ARRANGING OBJECTS 00:05:00 Animate Objects 00:15:00 ACTIVITY - ANIMATING OBJECTS 00:05:00 Create a Table 00:15:00 ACTIVITY - CREATING A TABLE 00:05:00 Format a Table 00:15:00 ACTIVITY - FORMATTING A TABLE 00:05:00 Insert a Table from Other Microsoft Office Applications 00:15:00 ACTIVITY - INSERTING A TABLE FROM MICROSOFT EXCEL 00:05:00 Create a Chart 00:15:00 ACTIVITY - CREATING A CHART 00:05:00 Format a Chart 00:15:00 ACTIVITY - FORMATTING A CHART 00:05:00 Manipulate a Chart 00:15:00 ACTIVITY - MANIPULATING A CHART 00:05:00 Insert a Chart from Microsoft Excel 00:15:00 ACTIVITY - INSERTING A CHART FROM MICROSOFT EXCEL 00:05:00 Review Your Presentation 00:30:00 ACTIVITY - REVIEWING YOUR PRESENTATION 00:05:00 Apply Transitions 00:15:00 ACTIVITY - APPLYING TRANSITIONS 00:05:00 Print Your Presentation 00:15:00 ACTIVITY - PRINTING YOUR PRESENTATION 00:05:00 Deliver Your Presentation 01:00:00 ACTIVITY - DELIVERING YOUR PRESENTATION 00:05:00 PowerPoint Intermediate Customize the User Interface 01:30:00 Set PowerPoint 2016 Options 00:45:00 Create and Manage Sections 01:00:00 Modify Slide Masters and Slide Layouts 01:15:00 Add Headers and Footers 00:30:00 Modify the Notes Master and the Handout Master 00:45:00 Create SmartArt 00:45:00 Modify SmartArt 01:00:00 Add Audio to a Presentation 00:45:00 Add Video to a Presentation 01:00:00 Customize Animations and Transitions 01:00:00 Add Comments to a Presentation 00:45:00 Store and Share Presentations on the Web 01:30:00 Annotate a Presentation 00:45:00 Set Up a Slide Show 00:45:00 Create a Custom Slide Show 00:30:00 Add Hyperlinks and Action Buttons 00:45:00 Record a Presentation 00:15:00 Secure a Presentation 01:30:00 Present a Slide Show Online 01:00:00 Create a Video or a CD 00:45:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft PowerPoint 2016 Beginner to Advanced
Delivered Online On Demand30 hours
£21

Streamline Your Business Workflow Using Zapier

By Compete High

  🚀 Unlock Peak Efficiency: Streamline Your Business Workflow with Zapier Mastery! 🚀 Are you drowning in a sea of repetitive tasks, drowning in a sea of emails, and struggling to keep up with the demands of your business? It's time to break free from the chains of manual work and revolutionize the way you operate. Introducing 'Streamline Your Business Workflow Using Zapier' - Your Ultimate Guide to Automating Success!   🌐 Why Zapier? Zapier is the powerhouse that transforms your everyday apps into a seamless orchestra of productivity. From automating routine tasks to connecting your favorite apps effortlessly, Zapier is the key to unlocking a new era of business efficiency.   🚀 What Will You Learn? ✅ Automation Unleashed: Discover how to automate mundane tasks and focus on what truly matters. ✅ Zapier Essentials: Master the foundations of Zapier to become a workflow wizard. ✅ Custom Zaps for Your Needs: Tailor automation to fit your unique business requirements. ✅ Integration Mastery: Seamlessly connect apps to create a well-oiled business machine. ✅ Boost Productivity: Save time, reduce errors, and enhance collaboration among your team.   🎓 Course Highlights: 🔑 Practical Application: Learn by doing with hands-on exercises and real-world scenarios. 📚 Comprehensive Resources: Access a treasure trove of guides, templates, and cheat sheets. 👩‍💻 Expert Guidance: Benefit from industry insights and tips from Zapier veterans. 🤝 Community Support: Connect with like-minded individuals and share your automation triumphs.   💼 Who is This Course For? Small Business Owners Entrepreneurs Marketing Professionals Operations Managers Anyone Seeking Business Efficiency   🌟 Why Wait? Enroll Today and Transform Your Business Tomorrow! Join the ranks of successful entrepreneurs who have harnessed the power of Zapier to streamline their workflows, boost productivity, and reclaim valuable time for what truly matters. Don't let manual tasks hold you back - automate your success with 'Streamline Your Business Workflow Using Zapier'! Course Curriculum Basic Overview and Pricing 00:00 Navigating the Interface 00:00 Zapier Integrations By Search 00:00 Zapier Integrations by Internal Search 00:00 Autoresponder App Integrations 00:00 Autoresponder App Integrations-2 00:00 Productivity App Integrations 00:00 Productivity App Integrations - Part 2 00:00 Facebook Integrations 00:00 Instagram Integrations 00:00 LinkedIn Integrations 00:00 Twitter Integrations 00:00 YouTube Integrations 00:00 GoTo Webinar Integrations 00:00 Google Docs Integrations 00:00 Microsoft Office Integrations 00:00 WordPress Integrations 00:00 PayPal Integrations 00:00 Quickbooks Integrations 00:00 Conclusion 00:00 Advanced Course Overview 00:00 Advanced Multi-Step Integrations - Part 1 00:00 Advanced Social Media Integrations 00:00 Advanced Affiliate Network Integrations 00:00 Zapier Web Hook Integrations 00:00 Zapier Advanced Web Hooks - RSS 00:00 Zapier Advanced E-Mail Integrations 00:00 Zapier Advanced E-Mail Integrations 00:00 Zapier Calendar Integrations - Scheduling 00:00 Zapier Advanced Calendar Integrations 00:00 Zapier Advanced SMS Integrations 00:00 Zapier Advanced SMS Integrations - Part 2 00:00 Zapier Advanced Event Integrations - Part 1 00:00 Zapier Advanced Event Integrations - Part 2 00:00 Zapier Advanced Storage Applications 00:00 Zapier Advanced Storage Integrations 00:00 Zapier Advanced Invoicing Integration 00:00 Zapier Advanced Custom Form Integrations - Part 1 00:00 Zapier Custom Form Integration 00:00 Conclusion 00:00

Streamline Your Business Workflow Using Zapier
Delivered Online On Demand1 hour 50 minutes
£25