This course demonstrates various diagrams and charts that include the Ishikawa diagram, Pareto chart and C & E matrix. You will gain essential skills and knowledge about the affinity diagram, brainstorming and multivoting. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamentals of lean six sigma Recognise the benefits of lean six sigma Know how to maintain quality within an organisation Gain knowledge about the DMAIC and SIPOC improvement process Demonstrate the Ishikawa diagram, Pareto chart and C & E matrix Illustrate the time value map, value add chart and spaghetti diagram Gain knowledge about various customer tools Demonstrate kano analysis and critical to quality tree Identify the sources and types of customer data Know how to drive custsomer satisfaction with lean six sigma principles Lean Six Sigma Online Training Course Overview This Lean Six Sigma Certification Course is ideal for lean practitioners, aspiring lean practitioners and business professionals, as well as for people who want to gain depth knowledge about the entire lean management process. You will learn about the benefits and fundamentals of the lean management process including the process of DMAIC and the lean six sigma toolkit. This course also covers various lean management strategies, process mapping tools and customer tools that can be implemented within an organisation. Upon successful completion of this Lean Six Sigma Certification Course, you will be able to comprehensive various lean six sigma management strategies and tools to maintain quality within an organisation and meet the needs of customers. Who should take this course? This Lean Six Sigma Certification Course is primarily aimed at: Project managers Team leaders Quality managers Business professionals Lean practitioners Process improvement professionals Anyone working in the management sector However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to implement Six Sigma and Lean management within their organisation. Entry Requirements There are no academic entry requirements for this Lean Six Sigma Certification Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Lean Six Sigma Certification Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction Lean Six Sigma: an Introduction DMAIC The Benefits of Lean Six Sigma & The Toolkit Scenario for This Course Cause and Effect Tools Introduction to Cause and Effect Ishikawa Diagram Ishikawa Diagram: Demonstration 5 Whys 5 Whys: Demonstration Pareto Chart Pareto Chart: Demonstration C&E Matrix C&E Matrix: Demonstration Working With Ideas Tools Working with Ideas Introduction Brainstorming Brainstorming: Demonstration Affinity Diagram Affinity Diagram: Demonstration Multivotin Multivoting: Demonstration Process Mapping Tools Introduction to Process Maps Swim Lane Swim Lane: Demonstration SIPOC SIPOC: Demonstration Value Stream Map Value Stream Map: Demonstration Time Value Map Time Value Map: Demonstration Value Add Chart Value Add Chart: Demonstration Spaghetti Diagram Spaghetti Diagram: Demonstration Voice of the Customer Tools Introduction to The Voice of The Customer Customer Segmentation Types and Sources of Customer Data Interviews Point of Use Observations Focus Groups Surveys Kano Analysis Kano Analysis: Demonstration Critical to Quality Tree Critical to Quality Tree: Demonstration Close Out Close Out Supplementary Resources Supplementary Resources - Lean Six Sigma Online Training Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Property Development & Surveying mega bundle. This 37 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Property Development & Surveying bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Property Development & Surveying bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Property Development & Surveying Bundle Consists of the following Premium courses: Course 01: Construction Industry Scheme (CIS) Course 02: Property Development Diploma Course 03: Property Management Training Course 04: Real Estate Investor Level 3 Course 05: Public Housing Management Course 06: Construction Management - Level 5 Diploma Course 07: Building Surveyor Course 08: Property Law Course 09: Contracts Law UK Course 10: Public Speaking Skills - CPD Accredited Course 11: Customer Service Course 12: Document Control and Management Course 13: Fundraising Course 14: Environmental Law & Impact Assessment Course 15: Working at Height Course 16: Effective Communication Skills for Technical People Course 17: Leadership & Management Course 18: Leadership Styles Course 19: Self Confidence & Self Esteem Training Course 20: First Aid at Work Course 21: Decision Making in High Stress Course 22: Contract Management Training UK Course 23: Property Business Training - Level 5 Course 24: Residential Property Sales Course 25: Land Surveyor Course 26: Cost Estimation for Multiplex Building with Xactimate Course 27: UK Land Management Complete Training Course 28: Time Management Training Course 29: Critical Thinking & Problem Solving Course 30: Creative Thinking and Innovation Moreover, this bundles include 7 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Property Development & Surveying mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Property Development & Surveying to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 37 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Property Development & Surveying bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Property Development & Surveying bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Construction Industry Scheme (CIS)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Let's start an enlightening journey with the 'British Cleaning Certification Award', a course crafted to transform novices into adept cleaning professionals. Imagine a career where each day brings a new challenge, a fresh setting, and the satisfaction of leaving spaces purely clean. This course is developed by following the guidelines of esteemed bodies such as the British Institute of Cleaning Science and the British Cleaning Council, it is not just a learning path; it's a gateway to mastering the art of cleanliness. Dive into the depths of various cleaning realms, from the comfort of household chores to the intricacies of commercial kitchen hygiene. Learn about the diverse equipment, eco-friendly products, and appropriate clothing that redefine cleaning standards. With modules covering non-routine waste management, chemical safety, and keyholding, the course goes beyond the basics, preparing you for real-world scenarios. Learning Outcomes: Gain comprehensive knowledge of different cleaning environments and techniques. Master the use of various cleaning equipment and eco-friendly products. Understand the principles of chemical safety and effective waste management. Acquire skills in business management, customer satisfaction, and staff supervision. Learn effective marketing strategies for a successful cleaning business. Why buy this British Cleaning Certification Award? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the British Cleaning Certification Award you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to enter the cleaning industry. Entrepreneurs planning to start their own cleaning business. Current cleaning professionals seeking formal certification. Managers overseeing cleaning staff and operations. Individuals interested in learning about diverse cleaning techniques. Prerequisites This British Cleaning Certification Award was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Domestic Cleaner: £15,000 - £20,000 per annum Commercial Cleaner: £17,000 - £22,000 per annum Cleaning Supervisor: £20,000 - £25,000 per annum Facility Manager: £30,000 - £40,000 per annum Cleaning Business Owner: Variable, depending on business size and success Health and Safety Officer (in cleaning sector): £25,000 - £35,000 per annum Course Curriculum Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:19:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:26:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:24:00 Module 04: House Cleaning House Cleaning 00:22:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:23:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:22:00 Module 07: Office Cleaning Office Cleaning 00:19:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:18:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:21:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:21:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:22:00 Module 13: Customer Satisfaction Customer Satisfaction 00:23:00 Module 14: Management of Staff Management of Staff 00:22:00 Module 15 Marketing, Advertising and Sales Marketing, Advertising and Sales 00:24:00 Module 16: Expansion Management Expansion Management 00:17:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:24:00 Mock Exam Mock Exam - British Cleaning Certification Award 00:20:00 Final Exam Final Exam - British Cleaning Certification Award 00:20:00
Learning Outcomes Learn the core principles of wedding photography Get introduced to the tools and equipment you need for wedding photography Know how to capture every stage of the wedding ceremony Develop the editing skills required to enhance the picture quality Understand the process of starting your wedding photography business Description Every couple wants to make their wedding special and keep every moment farmed. Hence, good wedding photographers are always in high demand. So if you love photography and looking for a good career prospect, becoming a wedding photographer can be an excellent choice. The Wedding Photography course can show you the way. This course is designed to help aspiring wedding photographers start their own wedding photography business. In this course, you will learn about the camera and tools you will need for wedding photography. Furthermore, the course will teach you the strategies to capture the perfect moments through the ceremony. Then the course will teach you effective photo editing techniques. Most importantly, the course will introduce you to the vital aspects of starting and running a successful wedding photography business. So, if you desire to create your own wedding photography business start preparing today! Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment At the end of the course, there will be an online MCQ assessment. In order to pass this exam, you must score at least 60%. You can submit the assessment according to your convenient time. When you submit the assignment, you will get the results immediately. Career path This course is designed to help you extant your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as Wedding Photographer Freelance Photographer Photography Assistant Course Content Introduction Setting Up Your Wedding Photography Business Wedding Day Overview How to Photograph a Wedding Editing Wedding Photos - Post-Production Workflow Succeeding with Wedding Photography - Taking it to the next level! Bonus: Shooting Engagement Photos Course Conclusion
Students who complete PVOL202 will be able to: Define the purpose of the National Electrical Code (NEC®) and NEC® terminology for PV equipment Determine procedures for proper installation of equipment and conductors, including minimum requirements for working space Examine methods for PV wire management and determine where expansion fittings are required Describe and identify electrical services, including split-phase and three-phase Wye (Y) and Delta (â) Evaluate electrical service details to collect and record during solar site evaluation Identify options for NEC®-compliant PV system interconnection to the utility grid and determine whether a supply side, load side, or additional service connection is appropriate Identify code-compliant methods for connecting an inverter to an existing AC feeder Calculate PV module voltage based on temperature to ensure compatibility with system components and NEC® Section 690.7, and explore other options for maximum PV system DC voltage calculations Identify NEC® requirements and sizing of disconnects and overcurrent protection devices (OCPDs) in grid-direct PV systems Define inverter grounding configurations Evaluate inverter choices and system configurations, including string inverters, central inverters, and module level power electronics (MLPE) Identify requirements for equipment grounding, equipment grounding conductors (EGC), and grounding electrode conductors (GEC), and size the conductors according to the NEC® Identify common causes of ground-faults and arc-faults Describe ground-fault and arc-fault protection devices Describe benefits and appropriate locations of surge protection devices (SPD) Demonstrate the use of sun charts and perform calculations to determine row spacing and minimize inter-row shading Identify how Codes detailing access for first responders impact PV array roof layout Examine fire classifications that affect racking and module selection Detail NEC rapid shutdown requirements and options for implementation Identify load and structural considerations for low- and steep-slope roof-mounted PV systems Calculate wind uplift force and select appropriate lag bolts Review issues related to planning, design, and installation of ground-mount PV arrays Review PV system circuit terminology, definitions, and conductor types Calculate minimum overcurrent protection device (OCPD) size and conductor ampacity using appropriate adjustment and correction factors Calculate voltage drop and verify system operation within acceptable limits Examine requirements for PV system labeling Calculate the maximum and minimum number of modules per PV source circuit, and number of PV source circuits per inverter Determine size of residential grid-direct PV system based on site and customer-specific considerations including the number and wiring layout of modules, conductor and OCPD sizes, and the AC interconnections Determine the size of a large, multiple inverter, grid-direct PV system based on site and customer-specific considerations, including the quantity and layout of modules and inverters and the AC interconnection Define large-scale PV and review associated NEC® allowances and requirements Describe importance of Data Acquisition Systems (DAS) Identify common DAS equipment and hardware Review DAS design, installation, and commissioning processes and common problems associated with DAS Show how reports can be generated and utilized to remotely assess health of system
Boost Your Career By Enrolling In This Real Estate Investor Bundle To Overcome Your Challenges! Get Free 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Real Estate Investor and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive Real Estate Investor course designed by professionals. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Diploma in Real Estate Investor Training at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Conveyancing Diploma Course 02: Mortgage Adviser Course Course 03: Social Housing and Tenant Support Course 04: Portfolio Building for Property Course 05: Understanding Wills and Probate Laws Course 06: Property Law and Taxation Course 07: Business Law Course 08: Sales and Marketing Coordinator Course 09: Capital Budgeting & Investment Decision Rules Course 10: Document Control Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Bundle Course? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. *** Course Curriculum: *** Module 01: Property Development Module 02: Different Types of Property Module 03: Land Law Principles- Rights and Interests Module 04: Ownership, Co-ownership and Possession of the Property Module 05: Lease Bailment, License, Mortgage and Insurance Related Law Module 06: Real Estate Investment Module 07: Strategies for a Real Estate Investor Module 08: Marketing Your Property Module 09: Introduction to Property Management Module 10: The Property Management Process Module 11: The Role and Responsibilities of a Property Manager Module 12: Listing Properties and Marketing What is the Real Estate Investor Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the Real Estate Investor course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Real Estate Investor Training at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Real Estate Investorpackage training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This bundle is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. Enrollment in this bundle is open to everybody. You can access the Real Estate Investor bundle materials from anywhere in the world; there are no restrictions. You should enrol in this bundle if you: Wish to gain a better understanding of Real Estate Investor. Already working in this field and want to learn more about Real Estate Investor. Is a student pursuing a relevant field of study? Looking for a job in the Real Estate industry. Requirements You will not need any prior background or expertise. All you need to take this Bundle is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Certificates Diploma in Real Estate Investor Training at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certification of Completion After successfully completing the Diploma in Real Estate Investor Training at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPD Upon finishing the Real Estate Investor Bundle, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 Inside the UK £39 Outside the UK (International Delivery) Certificate Accredited by CPD Digital certificate - £10 Upon passing the Real Estate Investor Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.
Are you ready to master the art of exceptional service? Our Concierge Training course is designed to transform you into a highly skilled and knowledgeable concierge, capable of delivering unparalleled service to your clients. Join us to enhance your career prospects and become a key player in the hospitality industry. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Concierge Training course, learners will gain a comprehensive understanding of concierge services. They will explore different types of concierge services and learn the principles of running a successful concierge business. Essential skills for any concierge will be covered, including effective communication, problem-solving, and time management. Learners will also focus on delivering exceptional client service and maintaining a professional work environment. The course will teach proper etiquette for interacting with clients and colleagues. Additionally, learners will be trained in handling emergencies in a hotel setting, ensuring they are prepared to respond promptly and efficiently to any situation. Course Curriculum Module 01: Understanding the Service Module 02: Types of Concierge Service Module 03: Principles for a Concierge Service Business Module 04: Necessary Skills for Any Concierge Module 05: Delivering Client Service Module 06: Concierge Work Environment and Etiquettes Module 07: Emergency Measures for a Hotel Concierge Learning Outcomes: Understand the fundamentals of providing excellent concierge service. Differentiate between various types of concierge services. Learn principles to establish a successful concierge service business. Develop essential skills required for any concierge role. Master the art of delivering exceptional client service. Recognise proper etiquette and manage emergency situations in a hotel. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring hotel concierge professionals. Individuals interested in luxury service. People starting a concierge business. Hotel staff seeking role enhancement. Customer service enthusiasts. Career path Hotel Concierge Personal Concierge Corporate Concierge Lifestyle Manager Luxury Travel Concierge Event Concierge Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Microsoft Project Orange Belt® 2016: Virtual In-House Training This workshop gives participants a full insight into creating effective schedules using Microsoft® Project 2016, allowing you to estimate, coordinate, budget, staff, and control projects and support other users. This workshop gives participants a full insight into creating effective schedules using Microsoft® Project 2016, allowing you to estimate, coordinate, budget, staff, and control projects and support other users. This workshop provides the eBook Dynamic Scheduling with Microsoft® Project 2013, and is kept up to date with the framework of knowledge outlined by the Project Management Institute's PMBOK® Guide and the Practice Standard for Scheduling. What you Will Learn You'll learn how to: Understand what's new in Project 2016 Explain where Project 2016 fits in the Microsoft® EPM solution Initialize Project 2016 to start project planning Create a well-formed project schedule Understand task types and the schedule formula Assign resources and costs to tasks Analyze resource utilization and optimize the schedule Set a baseline and track progress Create and manage project reports Customize views and fields Apply Earned Value Management Understand the basics of managing multiple projects Getting Started Introductions Course structure Course goals and objectives Concepts of Project Management Getting Started with Project 2016 Project 2016: What's New and General Overview Setting Up a New Project Schedule (templates, options, save, etc.) Setting the Project Calendar Entering Tasks The planning processes Importing tasks (Word, Excel, SharePoint) Synchronizing with SharePoint Tasks List Creating and managing the WBS (include tasks, manually scheduled tasks, summary tasks, milestones, and custom WBS coding) Entering Estimates Tendencies in estimating The rolling wave approach Entering duration and work estimates Types of tasks Entering Dependencies The principle of dynamic scheduling Choosing the right Type of dependency Entering dependencies in Project 2016 Different applications of dependencies Entering Deadlines, Constraints, and Task Calendars Use of deadlines and constraints Entering deadlines and constraints in Project 2016 Entering Resources and Costs Types of resources Entering resources in Project 2016 Calendars and resources Entering costs in Project 2016 Entering Assignments Assignments in a schedule Assignments and task types Entering assignments in Project 2016 Assignments, budgets, and costs Optimizing the Schedule The critical path method (CPM) and the resource critical path (RCP) Resource leveling Optimizing time, cost, and resources in Project 2016 Updating the Schedule The baseline Updating strategies and situations Prepare the status and forecast report in Project 2016 Reporting Using reports Using Visual Reports Formatting and printing in Project 2016 Customizing fields in Project 2016 Earned Value Management (EVM) Overview of EVM Applying EVM with Project 2016 Evaluating the Project Evaluating the project performance Project benefits and results Templates for future projects Summary and Next steps Tools and checklist Best practices checklist Certification options
Microsoft Project Orange Belt® 2013: Virtual In-House Training This workshop gives participants a full insight into creating effective schedules using Microsoft® Project 2013, allowing you to estimate, coordinate, budget, staff, and control projects and support other users. This workshop gives participants a full insight into creating effective schedules using Microsoft® Project 2013, allowing you to estimate, coordinate, budget, staff, and control projects and support other users. This workshop provides the eBook Dynamic Scheduling with Microsoft® Project 2013, and is kept up to date with the framework of knowledge outlined by the Project Management Institute's PMBOK® Guide and the Practice Standard for Scheduling. What you Will Learn You'll learn how to: Understand what's new in Project 2013 Explain where Project 2013 fits in the Microsoft® EPM solution Initialize Project 2013 to start project planning Create a well-formed project schedule Understand task types and the schedule formula Assign resources and costs to tasks Analyze resource utilization and optimize the schedule Set a baseline and track progress Create and manage project reports Customize views and fields Apply Earned Value Management Understand the basics of managing multiple projects Getting Started Introductions Course structure Course goals and objectives Enterprise Project Management Concepts and Framework Getting Started with Project 2013 Project 2013: What's New and General Overview Setting Up a New Project Schedule (templates, options, save, etc.) Setting the Project Calendar Entering Tasks The Planning Processes Importing Tasks (Word, Excel, SharePoint) Synchronizing with SharePoint Tasks List Creating and managing the WBS (include tasks, manually scheduled tasks, summary tasks and milestones, as well as custom WBS coding) Entering Estimates Tendencies in Estimating The Rolling Wave Approach Entering Duration and Work Estimates Types of Tasks Entering Dependencies The Principle of Dynamic Scheduling Choosing the Right Type of Dependency Entering Dependencies in Project 2013 Different Applications of Dependencies Entering Deadlines, Constraints, and Task Calendars Use of Deadlines and Constraints Entering Deadlines and Constraints in Project 2013 Entering Resources and Costs Types of Resources Entering Resources in Project 2013 Calendars and Resources Entering Costs in Project 2013 Entering Assignments Assignments in a Schedule Assignments and Task Types Entering Assignments in Project 2013 Assignments, Budgets, and Costs Optimizing the Schedule The Critical Path Method and the Resource Critical Path Resource Leveling Optimizing Time, Cost, and Resources in Project 2013 Updating the Schedule The Baseline Updating Strategies and Situations Prepare the Status and Forecast Report in Project 2013 Reporting Using Reports Using Visual Reports Formatting and Printing in Project 2013 Customizing Fields in Project 2013 Earned Value Management (EVM) Overview of EVM Applying EVM with Project 2013 Evaluating the Project Evaluating the Project Performance Project Benefits and Results Templates for Future Projects Summary Tools and Checklist Best Practices Checklist Consolidated Schedules Creating Consolidated Schedules Using a Resource Pool Links across Projects Solving common problems Analyzing the Critical Path across Projects
In today's rapidly evolving business environment, effective knowledge management is crucial for organizations to maintain a competitive advantage. This course will provide learners with a comprehensive understanding of different types of knowledge and how to manage them successfully. Topics covered include the difference between explicit and tacit knowledge, the importance of knowledge management strategies, and how to capture and classify knowledge. You will also learn about the strategic levers available for managing knowledge and the strategies for effective implementation. By the end of the course, you will be equipped with the knowledge and skills necessary to drive success through effective knowledge management. After the successful completion of the course, you will be able to learn about the following, Understanding Organisation Knowledge. Learning Explicit Versus Tacit Knowledge. Understanding Successful Knowledge Management Strategies. Learning Knowledge Capture and Classification. Understanding Strategic Levers. Understanding Strategies for Managing Knowledge. In today's rapidly evolving business environment, effective knowledge management is crucial for organizations to maintain a competitive advantage. This course will provide learners with a comprehensive understanding of different types of knowledge and how to manage them successfully. Topics covered include the difference between explicit and tacit knowledge, the importance of knowledge management strategies, and how to capture and classify knowledge. You will also learn about the strategic levers available for managing knowledge and the strategies for effective implementation. By the end of the course, you will be equipped with the knowledge and skills necessary to drive success through effective knowledge management. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Fundamentals of Organisational Knowledge Self-paced pre-recorded learning content on this topic. Fundamentals of Organisational Knowledge Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Knowledge managers and officers Human resources managers and officers Organizational development consultants Business analysts and consultants Information technology professionals Operations and supply chain managers Quality and process improvement professionals Project managers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.