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HACCP: HACCP Course Online HACCP: HACCP Course is a widely accepted method for identifying and controlling food safety risks. All businesses that handle and prepare food are required by law to exhibit a good understanding of food safety management best practices, food and hygiene requirements. This course covers important topics such as HACCP's seven key principles, food safety laws and legislation in the UK, hazard analysis, and personal hygiene. By the end of the HACCP: HACCP Course, you will have a thorough grasp of HACCP concepts and how to properly implement them in your workplace. You will also learn how contamination and germs may enter the food supply chain and how to put measures in place to prevent it. Access the HACCP: HACCP Course modules from any internet-enabled device, including computers, tablets, and smartphones. Courses are included in This HACCP: HACCP Course Course 01: Level 3 HACCP Training Course Course 02: Level 2 HACCP Training for Catering and Retail Course 03: Level 2 Food Hygiene and Safety Course [ Note: Free PDF certificate as soon as completing the HACCP: HACCP Course ] HACCP: HACCP Course Course Curriculum of HACCP: Level 3 HACCP Training Industry Experts Designed this HACCP: HACCP course into 15 detailed modules. Assessment Method of HACCP Course After completing each module of the HACCP: HACCP Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of HACCP Course After completing the MCQ/Assignment assessment for this HACCP: HACCP course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? HACCP: HACCP Course This HACCP: HACCP Course is ideal for those who work in:- Restaurants or cafes., Hospitality and catering. Kitchens in schools and workplaces. Stalls, selling food. Supermarkets and butchers Requirements HACCP: HACCP Course Students who intend to enrol in this HACCP: HACCP course must meet the following requirements: HACCP: Good command of the English language HACCP: Must be vivacious and self-driven HACCP: Basic computer knowledge HACCP: A minimum of 16 years of age is required Career path HACCP: HACCP Course Certificates Certificate of completion Digital certificate - Included

***Teaching and Child Care Complete Bundle (15 in 1)*** Develop the skills required for childcare and become a better teacher. Teaching and Child Care Complete Bundle (15 in 1) are rapidly evolving professions, with most schools now requiring mastery of both Teaching and Child Care Complete Bundle skills. Our Bundle (15 in 1) course is designed to improve teachers' understanding of child psychology and to help them develop higher level teaching skills. This Complete Bundle (15 in 1) course will provide a flexible path to a career in the Teaching and Child Care Complete Bundle setting. This Teaching and Child Care Complete Bundle (15 in 1) course is a bundle of 15 courses. We have sincerely combined these 15 courses with a comprehensive curriculum made by the expert teachers to make this Complete Bundle course highly valuable for you. Depending on your need, you will get dedicated tutor support throughout this Teaching and Child Care Complete Bundle course. Our tutors are always happy to assist our learners. So, you need to ask for assistance only! With this Teaching and Child Care Complete Bundle (15 in 1) course, you will get 15 courses! It means you will get 15 different certificates of achievement once you complete all the courses successfully. Imagine how your CV will be enriched. And the PDF certificates are completely free. With this Complete Bundle (15 in 1) course, you will increase your employability skill enormously and stand out from the crowd. So, why do you hesitate? Just enrol on this Teaching and Child Care Complete Bundle course, and the rest is on us to make your learning journey a pleasant one. This Teaching and Child Care Complete Bundle course is fully online and self-paced, so you don't need to worry about timing. You can set your own schedule to continue the courses. Let's see what are those 15 courses included in this Teaching and Child Care Complete Bundle (15 in 1) course- Dyslexia Autism Diploma ADHD Awareness Course Level 2 Award in Support Work in Schools and Colleges Level 2 Diploma for the Early Years Practitioner Diploma in Special Education Needs (SEN) EYFS Teaching Diploma Teaching Assistant Level 3 Award in Childcare and Education Early Years Level 4 Primary Teaching Diploma Nursery Nurse Childcare and Nutrition Level 3 Designated Safeguarding Lead Training Course Level 2 Certificate in Behaviour that Challenges in Children Learning Outcomes By the end of this Teaching and Child Care Complete Bundle (15 in 1) course, you will be able to - Gain a thorough understanding of child psychology. Understand roles, responsibilities and relationships in education and training. Be a teacher in your chosen field. Deal with students effectively and efficiently in different settings. Take care of the Special Education Needs and other problems the children face. Why Choose Teaching and Child Care Complete Bundle from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. Other Teaching and Child Care Complete Bundle (15 in 1) Course 15 PDF Certificate Free Expert Tutor Support Lifetime Access Unlimited Retake Course 01: Dyslexia Course Curriculum Module 01: An Overview of Dyslexia Module 02: Learning Difficulties Due to Dyslexia Module 03: Impact of Dyslexia in the Educational Setting Module 04: Helping Adults with Dyslexia Module 05: Dyslexia in the Workplace Module 06: Approaches in Dyslexia Module 07: Dyslexia Strengths and Rewards Module 08: Assessment and Evaluation of Dyslexia Module 09: Dyslexia Friendly Learning Environment Module 10: Relevant Laws for Dyslexia Course 02: Autism Diploma Course Curriculum Module 01: Introduction to Autism Spectrum Disorder (ASD) Module 02: Approaches to Helping People and Children with Autism Module 03: Diagnosis of Autism Module 04: Communication Module 05: Cognitive Styles and Functions in Autism Module 06: Autistic Behaviour Module 07: Organisation Systems with Autistic Individuals Module 08: Autism Awareness Module 09: Government Policies on Autism in England Course 03: ADHD Awareness Course Course Curriculum Module 01: Overview of ADHD Module 02: The Experience of Treatment and Care for ADHD Module 03: Families and ADHD Module 04: Psychological Interventions for Children with ADHD in Educational Settings and Parent Training Module 05: ADHD and Attention Difficulties Module 06: Cognitive Approaches in ADHD Module 07: The Organisation of Care for ADHD Course 04: Level 2 Award in Support Work in Schools and Colleges Course Curriculum Module 01: Understand Schools and Colleges as Organisations Module 02: Understand Children and Young People's Development Module 03: Understand Communication and Professional Relationships with Children, Young People and Adults Module 04: Understand Children and Young People's Health and Safety Module 05: Safeguarding Children and Young People Module 06: Understand Equality, Diversity and Inclusion in Work with Children and Young People Course 05: Level 2 Diploma for the Early Years Practitioner Course Curriculum Module 01: Roles and Responsibilities of the Early Years Practitioner Module 02: Health and Safety of Babies and Young Children in the Early Years Module 03: Equality, Diversity and Inclusive Practice in Early Years Settings Module 04: Safeguarding, Protection and Welfare of Babies and Young Children in Early Years Settings Module 05: Understand How to Support Children's Development Module 06: Support Care Routines for Babies and Young Children Module 07: Support the Planning and Delivery of Activities, Purposeful Play Opportunities and Educational Programmes Module 08: Promote Play in an Early Years Setting Module 09: Support Well-being of Babies and Young Children for Healthy Lifestyles Module 10: Support Babies and Young Children to be Physically Active Module 11: Support the Needs of Babies and Young Children with Special Educational Needs and Disability Module 12: Promote Positive Behaviour in Early Years Settings Module 13: Partnership Working in the Early Years Module 14: Support Children's Transition to School Course 06: Diploma in Special Education Needs (SEN) Course Curriculum Module 01: Introduction Module 02: A Quick Overview of the New SEND Code of Practice Module 03: Legislation Related to SEN Module 04: SEN Assessments and Descriptors Module 05: Education for Children with Disabilities Module 06: Common SEN Conditions Found Within Mainstream Schools And many more... Course 07: EYFS Teaching Diploma Course Curriculum Module 01: An Overview of EYFS Module 02: Significance of Early Years in Development Module 03: Teaching Techniques Focusing EYFS Module 04: Curriculum for EYFS Teaching Module 05: EYFS Teaching Career Module 06: Fostering Learning and Development Module 07: Children Having Special Education Needs or Disabilities Module 08: Guiding Parents to the Early Years Foundation Stage And many more.. Course 08: Teaching Assistant Course Curriculum Module 01: Roles and Responsibilities of the Teaching Assistant Module 02: Working in the School Module 03: Working in the Classroom Module 04: Promote Children and Young people's Positive Behaviour Module 05: Support Children and Young People's Health and Safety Module 06: Communication and Professional Relationships with Children, Young People and Adults Module 07: Develop Professional Relationships with Children, Young People and Adults Module 08: Promote Equality, Diversity and Inclusion in Work with Children and Young People Module 09: Understand How to Safeguard the Wellbeing of Children and Young People Module 10: Support Learning Activities And many more.. Course 09: Level 3 Award in Childcare and Education Course Course Curriculum Module 1: Child Development from Conception to Seven Years Module 2: Children's Health and Wellbein Course 10: Level 4 Early Years Course Course Curriculum Module 1: Supporting the Emotional and Physical Well-being of Children Module 2: Equality, Diversity and Professional Partnerships Module 3: Health and Safety Legislation Module 4: Observations, Assessments and Planning Module 5: Safeguarding Children And many more.. Course 11: Primary Teaching Diploma Course Curriculum Module 01: Primary Education in the UK Module 02: Responsibilities, Qualifications and Skills Module 03: Initial Teacher Training Module 04: Types of Schools in the UK Module 05: Importance of Early Years in Development Module 06: EYFS Teaching Techniques Module 07: Teaching Primary English Module 08: Teaching Primary Mathematics Module 09: Teaching Primary Science, Design and Technology And many more.. Course 12: Nursery Nurse Course Course Curriculum Module 01: An Overview of Nursery Nurse Module 02: Recognizing Children's Growth and Development Module 03: Observation and Assessment of Children in Early Childhood Settings Module 04: How to Promote Equality, Diversity and Inclusive Practice in Early Years of Learning Module 05: Safeguarding and Protecting Young Children Module 06: Ensuring Health and Safety of Children in the Early Years Module 07: The Essence of Nutrition and Healthy Food for Children Module 08: Importance of Play and Learning in Children's Education Module 09: Ways of Working with Children Having Special Needs Module 10: Working in Partnership with Parents and Carers Course 13: Childcare and Nutrition Course Curriculum Module 01: Childcare and Nutrition Module 02: Children Growth and Development Module 03: Health and Safety of Children Module 04: Hygiene for Child Caring Module 05: The Use of Macronutrients Module 06: The Use of Micronutrients Module 07: Nutritional Requirements of Child Module 08: Child Nutritional Problem and Physical Development Module 09: Caring for Special Needs Children Module 10: Child Abuse and Neglect Module 11: Nutrition Education and Activities Course 14: Level 3 Designated Safeguarding Lead Training Course Course Curriculum Module 01: Introduction Module 02: Safeguarding Structure and Guidance Module 03: Recognising and Responding to Abuse Module 04: Responses Under the Safeguarding Structure Module 05: Working Together and Sharing Information Module 06: Recording Information Course 15: Level 2 Certificate in Behaviour that Challenges in Children Course Curriculum Module 1: Understand Behaviour That Challenges Module 2: Understand How to Support Positive Behaviour Module 3: Understand the Importance of Effective Communication and the Management of Behaviour That Challenges Module 4: Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour That Challenges Who is this course for? ***Teaching and Child Care Complete Bundle (15 in 1)*** This course is ideal for those who want to start a career in Teaching and Child Care or are already working in the education and training sector and want to improve their skills. This Teaching and Child Care Complete Bundle (15 in 1) course is also suitable for individuals working in a child care setting. Assessment Method After completing each module of Teaching and Child Care Complete Bundle, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for thiscourse, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Requirements There is no specific requirement to enrol for this Teaching and Child Care Complete Bundle course. However, you need to be over 16. Career path After completing this Teaching and Child Care Complete Bundle course, you may be able to pursue a variety of career opportunities. Such as - Primary teacher Nursery Teacher Assistant Teacher Child care assistant EYFS Teacher Nursery Nurse Certificates Certificate of completion Digital certificate - Included

Course Overview With the abundant use of technology, the teaching process and techniques are changing and being dependent on technology as well. Learn about the latest changes in the teaching system with this Blended Learning Course for Teachers level 4 course and make your teaching strategies more effective. This Blended Learning Course for Teachers level 4 course will teach you the benefits of blended learning techniques and how you can use these techniques. You will be able to understand different blended learning techniques and their application in different learning environments from this course. This course will provide you with the skills to use digital equipment for teaching, understand your students and communicate with them effectively. You will be able to teach special education needed children, asses the exam paper and review with the help of technology. The easily understandable modules will help you to get used to the changes in the teaching system with step-by-step instructions. You will attain the ability to work as a teaching assistant from this course. Learning Outcomes Learn about the fundamentals of blended learning Understand which online learning models to choose for different learning environments Be able to choose the right software and equipment for your curriculum Gain the trust of the school to work within their policies Learn how to mark, assess and review with technology Incorporate the right development plans for each curriculum Gain the skills to teach SENCO children with blended learning technique Gain the ability to work as a teaching assistant Be able to build a strong and friendly relationship with students Who is this course for? This comprehensive Blended Learning Course for Teachers level 4 course is ideal for anyone who wants to learn more about blended learning techniques. This course will be helpful for individuals who are working in the education industry or want to build their careers in this industry. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Blended Learning Course for Teachers level 4 course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Teachers Teaching Assistants Trainers Instructors Tutors Educational Instructors SEN Teachers Student Support Workers Nursery Teachers Nursery Nurses Blended Learning Course for Teachers level 4 Introduction to Blended Learning 00:19:00 Problems and Opportunities 00:18:00 Choose the Model 00:28:00 Use of Technology - Part I 00:27:00 Use of Technology - Part II 00:20:00 Working with the School and Its Policies 00:25:00 Discussion on Curriculum, Assessment and Monitoring 00:23:00 Learn to Implement ICT, Literacy and Numeracy Development Process as a TA 00:15:00 Child Development and the SEN Support 00:17:00 Understanding Behaviour & Relationships as a TA 00:21:00 Experienced TAs Maintain Strong Communications with the Students 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Due to technological advancements, digital photography is expanding both the opportunities and challenges for professional photographers. This Professional Photography Masterclass course is intended for individuals who are interested in learning the techniques of world-class photography and explore detailed explanations of the fundamentals of digital photography. This course teaches you the techniques applied by professional photographers to take the perfect shot in all conditions. Enhance your knowledge of some basic rules, and strategies, including how to work with different cameras, the secrets of exposure, lighting and lenses, editing photos, add filters, colours, and many more. In addition to that, you will receive coaching on proper composition in varying scenarios, such as weddings, nature, landscapes, wildlife, portraits, studio, still life, etc. To sum up, this comprehensive course will teach you everything that allows you to take absolute control of your camera. Who is the course for? Anyone who wants to take better photos Absolute beginners who want to become skilled photographers Moms, dads, kids, grandparents, and anyone else who wants to document their lives in a beautiful way Amateur photographers wanting to improve their skills Photographers looking to make money with their skills Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

Discover the crucial role of paramedics in emergency medical care. Learn about their life-saving skills, rapid response expertise, and dedication to providing immediate medical assistance. Explore the challenges and rewards of this noble profession, shaping heroes on the frontlines of healthcare.

Elevate your digital presence with our comprehensive Social Media Marketing Course – The Step By Step Guide. Learn proven strategies, industry insights, and hands-on techniques to master the art of social media promotion. From crafting compelling content to optimizing ad campaigns, this course empowers you to navigate the dynamic landscape of social media marketing with confidence. Enroll now and unlock the keys to strategic online engagement and business growth!

Explore the intricacies of Criminal Law, a vital branch of legal studies that delves into the principles, statutes, and precedents governing criminal offenses. Learn about the justice system, criminal procedure, and the rights of individuals involved. Whether you're a legal professional or an enthusiast, navigate the complexities of crime, punishment, and legal defense with our comprehensive resources on Criminal Law.

Overview Productivity Development Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Productivity Development Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01 - Leverage Long Term Success Habits of Highly Productive People 00:03:00 Create an Asset 00:03:00 Embrace Constraints 00:04:00 The 80-20 Principle 00:03:00 Analyze Responsibilities 00:03:00 Make Better Decisions 00:01:00 Leverage Current Situations 00:02:00 Section 02 - Mastering Workflow Productive Action Planning 00:03:00 Good Project Planning 00:04:00 Mastering Workflow 00:02:00 Managing Commitments 00:02:00 Reviewing Tasks 00:02:00 Parkinson's Law 00:02:00 Batch Small Tasks 00:01:00 Email Productivity 00:04:00 Section 03 - Everyday Productivity Habits for Success Productive Routines for Morning and Night People 00:03:00 Routines to Decrease Working Hours 00:03:00 Busy People vs. Productive People 00:05:00 Things That Aren't Actually Productive 00:07:00 Habits to Avoid 00:03:00 More Habits to Avoid 00:04:00 Overcoming Concepts to Become Successful 00:03:00 Section 04 - Lessons to Learn to Maximize Probability Become More Productive 00:03:00 Power of Less 00:05:00 Interruption is the Killer of Productivity 00:03:00 Inspiration is Perishable 00:01:00 Money Mistakes Successful People Avoid 00:04:00 Avoid Zero Sum Games 00:02:00

Overview Branding Fundamentals for New Business Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Branding Fundamentals for New Business Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01 1.1 Introduction 00:02:00 1.2 Why Do People Buy? 00:05:00 Section 02 2.1 Standout as a Business Owner 00:03:00 2.2. Hybrid Model 00:01:00 2.3. Character Typology 00:04:00 2.4 Ikigai 00:02:00 2.5. BHAG 00:02:00 Section 03 3.1 Values 00:08:00 3.2 Abilities 00:04:00 3.3 Mission 00:08:00 3.4 Vision 00:03:00 3.5 How to Use Mission and Vision 00:03:00 Section 04 4.1. What are Archetypes 00:04:00 4.2. Paradise Archetypes 00:06:00 4.3. Structure Bringer Archetypes 00:07:00 4.4. Connection Seeker Archetypes 00:06:00 4.5. Mark Leaver Archetypes 00:06:00 Section 05 5.1. Importance of Naming 00:06:00 5.2. Basic Naming Approaches 00:05:00 5.3. Special Circumstances on Naming 00:04:00 5.4. Naming for Solopreneurs 00:03:00 5.5. Brand Architecture 00:06:00 Section 06 6.1. The Importance of Storytelling 00:02:00 6.2. How to Write and Use a Brand Story 00:09:00 Section 07 7.1. What is a Visual Identity 00:03:00 7.2. Visual Identity Booklet 00:05:00 7.3. Working with a designer and Final Notes 00:06:00 Resource Resource - Branding Fundamentals for New Business 00:00:00

Description: Call center agent is a person that represents the company through handling incoming and outgoing calls. Depending on the business they are in, it is possible for them to handle account inquiries, customer complaints or support issues. As call center agents are considered as representatives of a company, they must be trained to make sure they are representing the company well. Learn the necessary skills through this advanced call center course we are providing and become a professional call center agent. Who is the course for? Call center agents or customer service representatives who need to acquire skills for their profession. People who are interested in call center customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Call Center Training course is a useful qualification to possess, and would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre and Customer Service Basics Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Call Centre Skills Training 00:30:00 Final Exam Final Exam- Advanced Call Centre Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00