Are you looking to enhance your Nutrition and Dietetic Science skills? If yes, then you have come to the right place. Our comprehensive course on Nutrition and Dietetic Science will assist you in producing the best possible outcome by mastering the Nutrition and Dietetic Science skills. The Nutrition and Dietetic Science is for those who want to be successful. In the Nutrition and Dietetic Science, you will learn the essential knowledge needed to become well versed in Nutrition and Dietetic Science. Our Nutrition and Dietetic Science starts with the basics of Nutrition and Dietetic Science and gradually progresses towards advanced topics. Therefore, each lesson of this Nutrition and Dietetic Science is intuitive and easy to understand. Why would you choose the Nutrition and Dietetic Science from Compliance Central: Lifetime access to Nutrition and Dietetic Science materials Full tutor support is available from Monday to Friday with the Nutrition and Dietetic Science Learn Nutrition and Dietetic Science skills at your own pace from the comfort of your home Gain a complete understanding of Nutrition and Dietetic Science Accessible, informative Nutrition and Dietetic Science learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Nutrition and Dietetic Science bundle Study Nutrition and Dietetic Science in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Nutrition and Dietetic Science Improve your chance of gaining in demand skills and better earning potential by completing the Nutrition and Dietetic Science Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny, bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. Nutrition and Dietetic Science Curriculum Topics: Module 01: Introduction to Nutrition Module 02: Nutrients for Life - Macronutrients Module 03:Micronutrients Module 04: Nutrition Requirements from Pregnancy to Teenage Module 05: Nutrition Requirements for Adults and Various Groups Module 06: Healthy Dieting Module 07: Eating Disorders Module 08: Diet and Nutrition Related Diseases Module 09: Use of Nutrition in Different Illnesses/Diseases Module 10: Weight Control Management Module 11: Weight Loss Management Module 12: Basics of Ketogenic Diet Module 13: The Role of Nutritionist CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Nutrition and Dietetic Science helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Nutrition and Dietetic Science. It is also great for professionals who are already working in Nutrition and Dietetic Science and want to get promoted at work. Requirements To enrol in this Nutrition and Dietetic Science, all you need is a basic understanding of the English Language and an internet connection. Career path The Nutrition and Dietetic Science will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Nutrition and Dietetic Science. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Hopi Ear Candling Course This exclusive Hopi Ear Candling Course provides a simple introduction, insight, and instruction into all of the areas required to become a Hopi Ear Candling Practitioner. Our Hopi Ear Candling Course is open to both practicing holistic therapists and practitioners as well as anyone else who wishes to learn this skill. Hopi Ear Candling Course is an ancient treatment that has been practiced for thousands of years and is still widely used by practitioners today to treat a variety of issues. Hopi ear candles loosen and remove excess wax from the ear canal, but they also effectively treat a variety of conditions such as headaches/migraines, sinusitis, tinnitus, and allergic rhinitis. This Hopi Ear Candling Course will teach you everything you need to know about Hopi Ear Candling, whether you want to learn the techniques for yourself or start your own business to help others. This comprehensive Hopi Ear Candling course covers all the details about the origins of Hopi ear candling and how this ancient technique has survived through the ages. Though Hopi Ear Candling can be performed by almost anyone, taking this Hopi Ear Candling course will provide you with a thorough knowledge base as well as some expertise in this powerful therapy. Our Hopi Ear Candling Course will begin with a history and benefits of Hopi ear candling, including the effect on the ears, nose, and throat. The course also covers anatomy and physiology, hygiene, health and safety, client consultation including (contra-indications and contra-actions), treatment procedures, aftercare, and product information. This Hopi Ear Candling Course provides you everything you need to know to become a successful Hopi ear candling therapist. After completion of this Hopi Ear Candling Course, you will be well versed in the various massage techniques and prepared for success in the industry. So, what are you waiting for? Enrol on this Hopi Ear Candling Course today and start learning! Special Offers of this Hopi Ear Candling Course This Hopi Ear Candling Course includes a FREE PDF Certificate. Lifetime access to this Hopi Ear Candling Course Instant access to this Hopi Ear Candling Course Get FREE Tutor Support from Monday to Friday in this Hopi Ear Candling Course Main Course: Hopi Ear Candling Free Courses Course 01: Brow Lamination Course 02: Waxing and Hair Removal [ Note: Free PDF certificate as soon as completing this Hopi Ear Candling course] Hopi Ear Candling Course Course Curriculum of Hopi Ear Candling Course Module 01: Hopi Ear CandlingWhat Are Hopi Ear CandlesThe History of Hopi Ear CandlesBenefits of Hopi Ear Candles Module 02: The Treatment Process The RoutineEquipment and ProductsAftercare Module 03: Hygiene, Health and SafetyHygiene, Health and SafetyCarrying out a Risk AssessmentStorage and Insurance Module 04: Anatomy and PhysiologyThe Ear and its FunctionsFacial MusclesSinus Cavities Module 05: Client ConsultationClient ConsultationContra-IndicationContra-Actions Assessment Method of Hopi Ear Candling Course After completing each module of the Hopi Ear Candling Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Hopi Ear Candling Course After completing the MCQ/Assignment assessment for this Hopi Ear Candling course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Hopi Ear Candling Course This Hopi Ear Candling Course is ideal for both practicing holistic therapists and practitioners as well as anyone else who wishes to learn this skill. Requirements Hopi Ear Candling Course Students who intend to enrol in this Hopi Ear Candling course must meet the following requirements: Hopi Ear Candling Course: Good command of the English language Hopi Ear Candling Course: Must be vivacious and self-driven Hopi Ear Candling Course: Basic computer knowledge Hopi Ear Candling Course: A minimum of 16 years of age is required Career path Hopi Ear Candling Course After completing this Hopi Ear Candling Course, you may be able to pursue a career in: Spas Hotels Salons Certificates Certificate of completion Digital certificate - Included
Introduction to Land Surveying Course provides a foundational understanding of essential principles and techniques crucial in modern land management and development. In an ever-evolving landscape, proficient land surveyors play a pivotal role in ensuring accurate measurement, mapping, and delineation of land boundaries. Mastery of Land Surveying methodologies, instrumentation, and safety protocols equips individuals with sought-after skills in the construction, real estate, and infrastructure sectors. In the UK job market, proficiency in Land Surveying opens doors to diverse career opportunities, with salaries ranging from £25,000 to £40,000 per annum, depending on experience and specialization. The increasing demand for land surveyors, driven by urbanization and infrastructure projects, underscores the significance of this profession. According to recent statistics, the sector is witnessing a growth of approximately 8% annually, making Land Surveying a promising field for career advancement and professional fulfillment. Key Features: CPD Certified Land Surveying Course Free Certificate from Reed CIQ Approved Land Surveying Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Land Surveying Module 02: Land Surveying Basics Module 03: Land Surveying Instrumentation Module 04: Land Surveying Methods and Techniques Module 05: Topographic Surveying and Mapping Module 06: Boundary Surveying Module 07: Surveying Health and Safety Learning Outcomes: Understand principles and fundamentals of land surveying techniques. Demonstrate proficiency in using land surveying instruments effectively. Apply various methods and techniques for accurate land surveying tasks. Interpret topographic data and create precise mapping representations. Perform boundary surveys with accuracy and compliance to regulations. Implement health and safety protocols in land surveying operations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Land Surveying 1:59:14 1: Module 01: Introduction to Land Surveying Preview 13:20 2: Module 02: Land Surveying Basics 18:21 3: Module 03: Land Surveying Instrumentation 17:59 4: Module 04: Land Surveying Methods and Techniques 18:33 5: Module 05: Topographic Surveying and Mapping 18:00 6: Module 06: Boundary Surveying 15:14 7: Module 07: Surveying Health and Safety 16:47 8: CPD Certificate - Free 01:00 Who is this course for? This Introduction to Land Surveying course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Introduction to Land Surveying. Moreover, this course is ideal for: Aspiring land surveyors seeking foundational knowledge in the field. Civil engineering students aiming to specialize in land surveying techniques. Construction professionals looking to enhance their surveying competencies. Environmental scientists interested in land mapping and topography analysis. Architects wanting to understand land surveying principles for site planning. Requirements There are no requirements needed to enrol into this Introduction to Land Surveying course. We welcome individuals from all backgrounds and levels of experience to enrol into this Introduction to Land Surveying course. Career path After finishing this Introduction to Land Surveying course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Land Surveying are: Land Surveyor - £25K to 40K/year. Mapping Technician - £20K to 35K/year. Geomatics Surveyor - £26K to 45K/year. Cartographer - £22K to 40K/year. GIS Analyst - £25K to 45K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
The bundle Social Care Management course is designed to help you build relationships with employers who provide Health and Welfare services throughout your studies. This fully supported distance learning program is for you if you are looking for your first job or want to grow in your existing wellbeing and social-care management profession. With our help, take the first significant step toward reaching your full potential now. The purpose of the Social Care Management qualification is to help students understand policy, management theory, and practice in health and social care. It allows students to engage with the challenges that professionals, service users, and policymakers face in their own country. It will provide knowledge that will help you work as an effective manager in the hospital/social care industry. The Social Care Management course combines theoretical and practical knowledge in the field of health and social care. The qualification will develop and improve knowledge and skills in areas such as change leadership, effective performance, planning and accountability, development, and team leadership. Learners will be prepared for a lot of occupations in health care administration and/or management.Identify characteristics of good research design in health or social care, and then apply research techniques, collect, and analyse data to complete a health or social care research project. Our Social Care Management course is designed to help you gain knowledge and basic professional employability skills in these fields. The course will give information that will support your capacity to operate as successful management in the hospital or social care business. Social Care Management course also provides both theoretical and practical knowledge in Health and Welfare service professions. This fully supported distance learning program is for you if you are looking for your first job or want to grow in your existing health and socialcare management profession. With our help, take the first significant step toward reaching your full potential now. This qualification takes these factors into account and addresses them, strengthening the learner's skill set for a managerial position. Learning Outcomes After completing bundle Social Care Management course, you will be able to: Describe the fundamentals of health and social-care management. Describe the concepts and principles of the NHS. Describe care and support planning. Know the importance of Person-centred Care. Develop effective communication and listening skills. Describe the concepts of Equality, Diversity and Rights concerning Health and Social-Care. Maintain health and safety regulations. Know about safeguarding in social care. Identify social risk and needs in health care. Why Choose Social Care Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Social Care Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***This Bundle Courses Course 01: Social Care Management Course 02: Social Worker: Social Work Diploma Course 03: Level 3 Award in Health and Social Care Course ***Others Included in This Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Social Care Management course] At the end of the Social Care Management course learners will gain knowledge of applications and in-depth analysis in the care sector, as well as management of health care issues. Graduates may find employment in the medical and wellbeing sectors as managers with managing or an interest in management. Careers may also develop in general hospital administration, quality assurance management, government healthcare coordination, or case management. After completing the Social Care Management course, learners will be able to understand social workers' responsibilities, including policies, procedures, and managerialism, as well as ethical problems and dilemmas in social work practice. Professionals have designed this bundle Social Care Management course to help you learn fast and efficiently, at your own speed and convenience. Course Curriculum of Module 1: A Quick Overview of Health and Social Care Module 2: Understanding Healthcare Module 3: Understanding Social Care Module 4: The UK Health System Module 5: Care and Support Planning Module 6: Person-Centred Care Module 7: Communication in Health and Social care Module 8: Developing Effective Communication Skills Module 9: Developing Listening Skills Module 10: Understanding the Promotion of Equality, Diversity and Rights in Health and Social Care Setting Module 11: Responsibilities for Health and Safety Module 12: Safeguarding in Social Care Module 13: Identifying Social Risk and Needs in Health Care ----------------------- Course 02: ***Social Worker: Social Work Diploma Course Curriculum Module 01: Introduction to Adults Support Worker Module 02: Introduction to Psychology of Older Age - Part I Module 03: Psychology of Older Age - Part II Module 04: Impact of Mental Health in the Old Age Module 05: Dealing with Life Module 06: Enhancing Health and Wellbeing ----------------------- Course 03: ***Level 3 Award in Health and Social Care Course Course Curriculum Module 01: Equality, Diversity and Rights in Health and Social care Module 02: Human Growth and Development Module 03: Safeguarding in Health and Social-Care Assessment Method After completing each module of Social Care Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Social Care Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Social Care Management has been professionally designed for motivated learners who want to learn the latest industry-specific information on health and social care management. Requirements There are no specific requirements for Social Care Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in Social Care Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Social Care Management course will open doors and lead you to a wide range of sectors. Here are a few options: Occupational Therapist: £25,000 - £45,000 per year Psychologist: £20,000 - £55,000 per year Social Worker: £23,000 - £45000 per year Care Worker: £15,000 - £22,000 per year Certificates Certificate of completion Digital certificate - Included
In this Fire Warden - Level 3 CPD Certified Course, you'll familiarise yourself with fire and safety legislation, fire warden duties and risk assessments. Through video demonstrations and expertly designed Fire Warden course modules, you'll be trained on the safety measures, such as how to assess risks in the workplace, learn how to use a fire extinguisher correctly and how to safely evacuate your co-workers. According to The Regulatory Reform (Fire Safety) Order 2005, there must be a fire warden for each floor for every workplace, so that in the case of an emergency there is someone who is trained to carry out the correct safety measures and evacuation procedures. A fire warden is expected to carry out at least two drills per year. Learning Outcomes of Fire Warden Training Understand all appropriate UK Fire and Safety regulations. Exhibit knowledge of how a fire can start and also be prevented. Perform a risk assessment for a building. Learn the fire evacuation plan of any property and memorise every detail. Coordinate with the workforce and rescue services in ensuring colleagues' safety. Be trusted to circulate and enforce a PEEP Key Features of Fire Warden Course CPD Certified Fire Warden Course Complies with Fire Safety Order 2005 Instant Fire Warden e-certificate and Developed by qualified professionals Fully online, interactive Fire Warden course with audio voiceover Fire Warden Course Curriculum Module 01: Fire Warden Safety: An Introduction Module 02: Understanding Fires - The Fire Triangle Module 03: Risk Assessments Module 04: The Fire Plan and Safety Arrangements Module 05: Fire Evacuation Procedures and Strategies Module 06: Personal Emergency Evacuation Plans Certification After completion of this Fire Warden CDP Level 3 course, you will get a FREE PDF Certificate. Assessment At the end of this Fire Warden course, there will be an online assessment, which you will need to pass to complete the course. Accreditation This Fire Warden course is CPD certified, which ensure the quality of the learning materials and process. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Fire Warden course is ideal for any individual in a company that wishes to learn the duties of a Fire Warden. This can include; Fire Risk Assessor Office worker Factory worker Healthcare assistant Support worker Property owner Shop worker Leisure facility worker Teacher Requirements Learners do not require any prior qualifications to enrol on this Fire Warden course. Career path Fire Warden Fire marshal Firefighter Fire Safety Officer Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.
**Airport Management - Level 5** Airport Managers are essential parts of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, as well as ensuring that everything within the airport is up to standard. The role of an airport manager is huge, and there is a high demand for airport managers. This Airport Management - Level 5 course will provide you with all of the essential skills to become an effective airport manager. Through this Airport Management - Level 5 course, you will learn about the latest international and national aviation law and regulations. The course teaches you how to meet the unique and dynamic demands of today's global airport management environment. You will learn how to respond quickly and decisively to an emergency and demonstrate the passenger boarding system procedures. The course also includes airport facilities, the importance of airport safety, how the airport plays an important role in the air transportation system, and other important airport related issues. This Airport Management - Level 5 can help you achieve your goals and prepare you for a rewarding career. So, enrol in our Level 5 Diploma in Airport Management course today and equip yourself with the essential skills to set yourself up for success! Learning Outcomes After completing this Airport Management - Level 5 course, learner will be able to: Gain a thorough understanding of Aviation Law and Regulation Gain a solid understanding of Aviation Economics and Forecasting Gain in-depth knowledge about Airfield Design, Configuration and Management Understand Airport Systems Planning and Design Understand Airport Management and Performance Understand Airport-Airline Relationship Understand Airline Business Models Understand Airline Pricing Strategies Understand Airline Scheduling and Disruption Management Understand Airline Passengers Understand Aviation Safety and Security Understand Airspace and Air Traffic Management Understand Air Cargo and Logistics Understand Airlines, Information Communication Technology and Social Media Understand Human Resource Management and Industrial Relations Understand Air Transport Marketing Understand Air Transport in Remote Regions Why Choose Airport Management - Level 5 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Airport Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Airport Management - Level 5 course] Detailed Course Curriculum *** Airport Management - Level 5 *** Module 01: Aviation Law and Regulation Module 02: Aviation Economics and Forecasting Module 03: Airfield Design, Configuration and Management Module 04: Airport Systems Planning and Design Module 05: Airport Management and Performance Module 06: The Airport-Airline Relationship Module 07: Airline Business Models Module 08: Airline Pricing Strategies Module 09: Airline Passengers Module 10: Airline Scheduling and Disruption Management Module 11: Airline Finance Module 12: Aviation Safety and Security Module 13: Airspace and Air Traffic Management Module 14: Aircraft Manufacturing and Technology Module 15: Air Cargo and Logistics Module 16: Airlines, Information Communication Technology and Social Media Module 17: Environmental Impacts and Mitigation Module 18: Human Resource Management and Industrial Relations Module 19: Air Transport Marketing Module 20: Air Transport in Remote Regions Assessment Method After completing each module of the Manual Handling Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Airport Management - Level 5** The Airport Management - Level 5 Course is ideal for anyone interested in pursuing a career in airport management. Requirements **Airport Management - Level 5** There are no specific requirements for Airport Management - Level 5 course because it does not require any advanced knowledge or skills. Career path **Airport Management - Level 5** With the help of Airport Management - Level 5 course, you will be able to seek several promising career opportunities, such as: Airport Manager Aviation Project Manager Air Traffic Services Manager Certificates Certificate of completion Digital certificate - Included
If you are considering a career in child care then this Entry Level 2 Extended Award in Skills for working in Child Care course is perfect for you. It could also help you re-engage with learning and remove barriers to entering the childcare workforce. The Level 2 Skills for Working in Child Care Industries course provides a thorough understanding of the knowledge and skills required to care for young children. It includes the growth, learning, and development of children. The course also covers developing assertiveness, relationships and behaviour in the workplace. Learning Outcomes After completing this Level 2 Skills for Working in Child Care Industries course, learner will be able to: Gain a solid understanding of food & nutrition for children Know how to prepare food for children Understand child development using toys/plays materials Gain in-depth knowledge about human growth & development Understand developing assertiveness Understand relationships & behaviour in the workplace Why Choose Entry Level 2 Extended Award in Skills for Working in Child Care Industries Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Detailed Course Curriculum Module 1: Food & Nutrition For Children Know about food and nutrition for babies and children An example of suitable food for a new-born babyAn example of suitable food for a child 1-2 yearsAn example of unsuitable food for babies and children Module 2: Prepare Food For Children Be able to prepare food safely and hygienically Be able to prepare food for children Module 3: Child Development Using Toys/Plays Materials Know about the physical development of children from 0-3 years Know about toys/play materials which support a child's physical development Module 4: Human Growth & Development Know about key changes from birth to old age Know about factors affecting growth Module 5: Developing Assertiveness Know about the benefits of assertiveness Know about ways of being assertive Module 6: Relationships & Behaviour In The Workplace Know about different roles in a workplace Know about equal opportunities in the workplace Assessment Method After completing each module of the Level 2 Skills for Working in Child Care Industries, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 2 Skills for Working in Child Care Industries course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Entry Level 2 Skills for Working in Child Care Industries course is ideal for anyone interested in learning about working in Child Care and Education or assisting with the development of young children in a nursery, child care, or primary school setting. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This course may lead you to a variety of career opportunities in the childcare industry. Such as: Nursery Childcare and Education Early Years Education Certificates Certificate of completion Digital certificate - Included
Imagine this scenario: You are on the phone with a customer who is frustrated with a technical issue they are facing. They are upset, and it's up to you to resolve their problem quickly and efficiently. How do you handle the situation? If you are unsure, our Service Helpdesk & Technical Support course is here to help you master the skills needed to provide exceptional customer service. Our comprehensive course covers everything from managing interoffice calls and voicemail to invoicing and petty cash. You'll learn the essential aspects of phone etiquette, how to build rapport with customers over the phone, and how to manage difficult callers. We'll also cover effective communication, problem-solving, and record-keeping to ensure that you can provide top-notch service to your customers every time. Learning Outcomes: Develop effective communication skills for handling customer inquiries and concerns. Apply problem-solving techniques to technical issues over the phone. Use organisational skills to manage customer records and follow-up tasks. Demonstrate proper phone etiquette to build rapport with customers. Utilise business writing skills to effectively communicate with customers. Manage difficult callers and turn negative interactions into positive experiences. Why People Love And Enrol The Course From One Education Eligibility for an CPD -accredited certificate on successful completion of Course Learning materials of our course contains engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) This masterclass Service Helpdesk & Technical Support online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our course today and take control of your career! Course Curriculum: Here is a curriculum breakdown of the course: course: Module 01: Managing Interoffice Calls and Voicemail Transferring Calls Placing Callers on Hold Taking Messages End the Conversation Proper Greeting on Voicemail Managing Important Messages Ensuring Proper Message Delivery Leaving A Voicemail Module 02: Aspects of Phone Etiquette Common Telephone Etiquettes Creating Positive Telephone Image Maintaining Proper Phone Voice Using Professional Phrasing Preparation before Respond Respecting the Caller Effective Telephone Usage Why Avoid Multitasking Reducing Office Distraction Dealing with Interruption from Others Module 03: Business Telephone Skills Telephone Etiquette Telephone Skills Taking & Transferring CallsTaking MessagesScreening CallsProtecting Employer Telephone Courtesy Tips Domestic and International Calls Voice-Mail Courtesy Summary Assessment Module 04: Building Rapport Over the Phone What is Rapport Building? Importance to Rapport Building Ways to Building Rapport over Phone Critical Skills to Rapport Building Mistakes in Rapport Building Module 05: Inbound and Outbound Calls Inbound Calls Long Greeting Messages Introducing Yourself How to Focus on Their Needs Tips to Be Patient Outbound Calls Ways to Be Prepared Identification of Yourself Giving Reason for the Call Telemarketing Information Privacy of Caller Module 06: Active Listening and Managing Tough Callers What is Active Listening? Active Listening Techniques Characteristics of Good Listener Personal Obstacles External Obstacles Dealing with a Tough Caller Importance of Quick Work Why Listen to the Story First? How to Apologise Compensation Handling Module 07: Mail Services and Shipping The Office Mail Mailing and Shipping Details Maximum Weight and Dimensions For Regular MailsFor Business MailsDifference between Sizes Addressing Guidelines for AddressingAddress FormatLayout for British Forces Post Office (BFPO)Layout for International Destination Wrapping and Packaging Royal Mail Services Universal ServiceSpecial DeliveryBusiness ServicesUnaddressed Promotional Main Delivery Alternatives to Royal Mail Module 08: Intra Organisation Dealings Handling Complaints How Everyone Plays a Role Corporate Culture Intra Organisation Conflict Resolution Anger Management Stress Management Time Management Things to Do with Yourself Module 09: Problem Solving over the Phone Understanding the Problem Identifying the Cause Providing Possible Solution Dos' and Don'ts' of Handling Complaints Ways to Express Empathy How to De-Escalate Angry Calls Friendly Follow-Up Restoring Relationship Module 10: Record Keeping and Filing Systems Keeping Accurate Records Filing Systems Alphabetical SystemSubject SystemSubject Index How to Alphabetise for Filing and Indexing Individual or Personal NamesCompany or Business NamesMiscellaneous Handling Confidential Documents What is ConfidentialityConfidential Electronic DocumentsConfidential Paperwork Module 11: Business Writing Skills Structures of Business Documents AgendasEmail MessagesBusiness LettersBusiness proposalsBusiness Reports Structures of Other Official Documents RFPProjectionsExecutive SummariesBusiness Cases Editing and Proofreading Introduction to ProofreadingWhat does a Proofreader do?ProofreadingProofreading SymbolsProofreading on Paper & ScreenStrategies to Check for Specific ErrorsEditing & Proofreading StrategiesElectronic Revision Module 12: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Cultivating Organisational Habits Module 13: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Module 14: Customer Relationship Management What is CRM? Types of CRM Benefits of CRM The Goal of CRM The Primary Stages of the CRM Value Chain Development of CRM Plan Strategies for Customer Retention Dealing with Unprofitable Customers Evaluating Your Customers' Value Module 15: Effective Planning and Scheduling Work Breakdown Structure Introduction to WBSDeliverable & Phase-Based WBSSteps for Creating WBSBest Practices and Tips for WBS Estimation Process and Resources Alignment Estimating DurationsIncreasing Estimation AccuracyTask Dependencies Dependency DefinitionsDependency Types Aligning Resources with Activities Resource Breakdown StructureResource CalendarStages of Resource Scheduling DefinitionAllocationAggregationLevelling Resource Turnover Project Planning The Purpose of Project PlanningProject Planning Guide Project GoalsProject DeliverablesProject ScheduleSupport Plans Human Resource PlanCommunications Plan Project Management Pitfalls Risk Management Principles of Risk ManagementRisk Management Process Identify the RiskAnalyse the RiskRisk EvaluationMonitoring and Controlling the Risk Module 16: Invoicing/Petty Cash Financial Record Keeping Invoice Types of InvoiceBenefits of Online InvoicingWhat to include in an Invoice Petty Cash Keeping Petty CashPetty Cash ManagementTips on Running a Petty Cash Fund Budgeting Types of BudgetSales BudgetExpense BudgetProduction BudgetManufacturing BudgetLabor BudgetCapital BudgetCash Budget Budgeting Process Importance of Budgets Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above in order to pass. After successfully passing the course exam, you will be able to apply for an CPD -accredited certificate. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). Who is this course for? The Service Helpdesk & Technical Support training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information. Study the course today and increase your professional skillet from the comfort of your home! This course is ideal for: Customer service representatives who want to improve their skills. Technical support staff who interact with customers over the phone. Anyone looking to build their communication and problem-solving skills in a business setting. Small business owners who want to provide excellent customer service. Requirements There are no formal entry requirements for the Service Helpdesk & Technical Support course, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation. Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace. All students must have a passion for learning and literacy, as well as being over the age of 16. Career path Technical Support Specialist (average salary: £23,000 - £35,000) Customer Service Representative (average salary: £17,000 - £23,000) Helpdesk Support (average salary: £18,000 - £30,000) IT Support Technician (average salary: £18,000 - £35,000) Call Centre Agent (average salary: £16,000 - £25,000) Service Desk Analyst (average salary: £20,000 - £40,000)
In today's modern world, the importance of mastering Roofing cannot be overstated. As buildings continue to rise and expand, the demand for skilled roofing professionals is ever-present. The Roofing Training Essentials course offers a comprehensive understanding of roofing techniques, tools, and safety protocols through modules covering everything from basic essentials to advanced installation techniques. With a 15% increase in roofing projects and a 20% rise in demand for skilled roofers across the UK, learning the intricacies of roofing is not just valuable-it's essential for securing lucrative job opportunities. In the UK, roofers earn an average annual salary of £30,000, making it a financially rewarding career path. Moreover, by enrolling in this course, individuals gain a competitive edge in a sector where expertise is in high demand. Don't miss out on this opportunity to acquire valuable knowledge and skills in roofing Enroll in the Roofing Training Essentials course today to kickstart your career in this thriving industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Roofing Essentials Module 03: Advanced Roofing Installation Techniques Module 02: Essential Roofing Tools and Equipment Module 05: Roof Maintenance Fundamentals Module 04: Mastering Common Roofing Systems Installation Module 06: Estimation Techniques and Costing Module 07: Exploring Roofing Sustainability Module 08: Roofing Safety Protocols and Regulations Learning Outcomes: Identify roofing materials, techniques, and tools for efficient installations. Demonstrate proficiency in maintaining and repairing various roofing systems. Implement common roofing systems with precision and adherence to standards. Calculate accurate estimations and costs for roofing projects effectively. Analyze the sustainability factors influencing roofing practices for environmental impact. Apply safety protocols and regulations ensuring secure roofing operations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Roofing: Roofing Training Essentials 1:51:18 1: Module 1: Introduction to Roofing Essentials.mp4 Preview 13:28 2: Module 2: Essential Roofing Tools and Equipment.mp4 12:41 3: Module 3: Advanced Roofing Installation Techniques.mp4 13:33 4: Module 4: Mastering Common Roofing Systems Installation.mp4 10:45 5: Module 5: Roof Maintenance Fundamentals.mp4 11:47 6: Module 6: Estimation Techniques and Costing.mp4 13:07 7: Module 7: Exploring Roofing Sustainability.mp4 16:38 8: Module 8: Roofing Safety Protocols and Regulations.mp4 17:19 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? This Roofing: Roofing Training Essentials course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Roofing: Roofing Training Essentials. Moreover, this course is ideal for: Construction workers seeking roofing specialization. Roofing apprentices aiming to enhance foundational knowledge. Building inspectors interested in understanding roofing installation techniques. Project managers requiring insights into roofing estimation and costing. Environmental enthusiasts exploring sustainable roofing practices. Requirements There are no requirements needed to enrol into this Roofing Training Essentials course. We welcome individuals from all backgrounds and levels of experience to enrol into this Roofing Training Essentials course. Career path After finishing this Roofing Training Essentials course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Roofing Training Essentials are: Roofer - £20K to £35K/year. Roofing Supervisor - £30K to £45K/year. Roofing Estimator - £25K to £40K/year. Roofing Project Manager - £35K to £50K/year. Roofing Safety Officer - £28K to £42K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Did you know that scientists can study past climates by examining ice cores? In polar regions, layers of ice build up over thousands of years, trapping tiny air bubbles and preserving a record of the Earth's atmosphere. By analysing these ice cores, scientists can learn about past temperatures, atmospheric composition, and even ancient levels of greenhouse gases like carbon dioxide. It's like taking a natural time machine to understand the Earth's climate history! Dive into the intricate tapestry of climate science, where each module unveils a crucial facet of our planet's delicate balance. Begin by unravelling the historical context of the Anthropocene era, tracing humanity's impact on Earth's climate through the ages. Witness the profound implications of the greenhouse effect and global warming, as you navigate the intricacies of climate change and its correlation with extreme weather events. Join us in this educational odyssey, where understanding the fundamentals becomes a catalyst for sustainable transformation on a global scale. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Climate Science Module 02: Anthropocene and Historical Context of Climate Change Module 03: The Greenhouse Effect and Global Warming Module 04: Climate Change and Extreme Weather Events Module 05: Ocean and Climate Interactions Module 06: Climate Change and Energy Systems Module 07: Climate Change and Agriculture Module 08: Climate Change and Health Module 09: Climate Change Mitigation and Adaptation Strategies Module 10: Climate Change Communication and Advocacy Module 11: Climate Policy and International Cooperation Module 12: Climate Science and Future Scenarios Learning Outcomes Analyse historical factors influencing contemporary climate challenges. Evaluate the impact of human activities on the greenhouse effect. Examine the intricate relationship between climate change and extreme weather. Investigate the consequences of climate change on global energy systems. Assess the implications of climate change on agriculture and food security. Develop effective communication strategies for climate advocacy. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Environmental enthusiasts seeking in-depth climate knowledge. Scientists and researchers exploring climate complexities. Policy-makers aiming to comprehend climate science intricacies. Students pursuing degrees in environmental sciences or related fields. Professionals in energy sectors adapting to climate challenges. Agricultural professionals addressing climate-related impacts. Health professionals keen on understanding climate-health dynamics. Advocates and communicators striving for effective climate dialogue. Career path Climate Researcher Environmental Policy Analyst Renewable Energy Consultant Agricultural Sustainability Specialist Climate Change Advocate International Environmental Diplomat Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.