This 10 minute video covers various aspects of managing stress including the body's stress response, good and bad stressors, ways to manage stress and the flight or fight response.
In this video, you will learn about the difference between non-sexual harassment and sexual harassment at work. You will understand what sexual harassment is, how to avoid doing it accidentally and what to do if you are a victim.
In this video course you will learn what a growth mindset is, how to develop a growth mindset, strategies you can try out and the benefits of a growth mindset.
This video course explains what burnout is and ways you can identify it and avoid it.
This 10 minute video explains about communication, tone, modulation and body language.
In this 10 minute video course, we explain the importance of delivering excellent customer service. There are a number of things every person in the organisation can do to provide great service. It is not just the responsibility of the customer service team or receptionist. every one in the business should be looking to provide great service to all customers - external and internal.