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A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist & Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist & Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist & Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist & Secretary Course Course 01: Medical Receptionist & Secretary Course 02: Dealing With Difficult People Course 03: Report Writing Course ***Others Included of Medical Receptionist & Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist & Secretary Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------ Assessment Method After completing each module of the Medical Receptionist & Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist & Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist & Secretary course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

In the realm of Leadership & Management, recent data underscores its paramount importance for organizational success. A study in 2023 revealed that companies with strong Leadership & Management practices see up to a 35% increase in productivity. This demonstrates a clear link between effective Leadership & Management skills and the overall performance of an organization. Within this context, our Leadership & Management, Train the Trainer & Motivation QLS Endorsed Diploma stands as a comprehensive resource for those aiming to elevate their Leadership & Management capabilities to new heights. This bundle is meticulously crafted to enrich your Leadership & Management journey, blending theoretical knowledge with insights into Motivation, Training, and Management. Whether you're aspiring to climb the career ladder or seeking to enhance your Leadership & Management proficiency, this package serves as an ideal stepping stone, offering a robust foundation in Leadership & Management principles alongside essential personal development and career growth strategies. QLS Endorsed Courses: Course 01: Award in Motivation Skills at QLS Level 2 Course 02: Diploma in Train the Trainer Bootcamp at QLS Level 4 Course 03: Diploma in Leadership & Management at QLS Level 5 CPD QS Accredited Courses: Course 04: Organizational Behaviour, HR and Leadership Course 05: Team Management Course 06: Delegation Skills Course 07: Office Administration Course 08: UK Employment Law Course 09: Equality, Diversity and Discrimination Course 10: Workplace Stress Management Course 11: Dealing With Difficult People Training Course Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. With industry-specific knowledge and essential career skills, you'll be well-equipped to make your mark in the Leadership & Management, Train the Trainer & Motivation QLS Endorsed Diploma . Learning Outcomes Master Leadership & Management Fundamentals: Gain an in-depth understanding of core Leadership & Management principles, enabling you to lead with confidence and efficiency. Enhance Motivational Skills: Learn strategies to motivate your team effectively, fostering a productive and positive work environment. Effective Training Techniques: Acquire the skills to design and deliver impactful training sessions, enhancing the capabilities of your team in Leadership & Management contexts. Develop Strategic Management Abilities: Understand the intricacies of strategic Leadership & Management to make informed decisions that drive organizational success. Career Advancement Strategies: Equip yourself with the tools for successful career planning, CV crafting, and job searching to accelerate your career growth. Improve Personal and Professional Communication: Enhance your public speaking, presentation, and networking skills to establish and maintain effective relationships in professional settings. This Leadership & Management bundle is designed to imbue learners with a comprehensive grasp of Leadership & Management principles, preparing them for advanced roles in various sectors. Through an exploration of motivational techniques and training methodologies, participants will learn how to inspire and educate their teams effectively, thereby enhancing organizational performance and culture. Leadership & Management is at the heart of this course, with a focus on building strong foundational knowledge and strategic management capabilities. The curriculum includes an in-depth look at team management, delegation, and office administration, underpinned by a thorough understanding of UK employment law, equality, diversity, and workplace stress management. Leadership & Management is not just about leading but also about managing resources, people, and processes efficiently, skills that are covered extensively in this course. Additionally, the bundle addresses personal development aspects such as dealing with difficult people, which is crucial for effective Leadership & Management. The theoretical approach ensures that learners grasp the concepts of Leadership & Management without the need for industry-specific examples, providing a universal foundation that applies across various fields. This makes the course not only about Leadership & Management but also about developing a versatile skill set that enhances personal growth and career advancement. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive package is designed for: Individuals aspiring to leadership roles who wish to deepen their understanding of Leadership & Management. Mid-level managers aiming to enhance their Leadership & Management skills for career progression. HR professionals seeking to broaden their knowledge in Leadership & Management, motivation, and training. Team leaders wishing to improve their motivational and delegation skills within the context of Leadership & Management. Professionals looking to transition into leadership roles and requiring a solid foundation in Leadership & Management. Recent graduates interested in pursuing a career in Leadership & Management, seeking to understand the theoretical underpinnings of effective leadership. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon course completion, you'll unlock opportunities in: Leadership & Management across sectors. Training Specialists enhancing skills within organizations. Team Leader roles prioritizing motivation and delegation. Strategic Management guiding organizational strategy. Personal Development Coaching in various domains. Entrepreneurial ventures, leveraging leadership for success. Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com