63 Courses delivered Online

In today's ever-evolving digital landscape, staying ahead of the curve is essential for success. "Marketing Your Digital Product: Strategies That Work" is a transformative course that equips you with the power to navigate the complexities of the current age. Gain a deep understanding of the market and customers, develop winning strategies, and harness the potential of analytics and metrics. With this knowledge, you'll confidently navigate the realms of marketing and legal aspects, unlocking unlimited possibilities for your digital product's triumph in the modern era. Don't just keep up - lead the way with this indispensable Marketing Your Digital Product course. Learning Outcomes: Gain a deep understanding of effective digital product management strategies. Learn to identify and analyse market trends and customer behaviour. Develop a comprehensive and adaptable marketing strategy for your digital product. Acquire the skills to navigate legal aspects and ensure compliance. Utilise analytics and metrics to measure and optimise product performance. Master development methodologies to streamline the process. In an era defined by digital innovation, the success of your product depends on your ability to navigate the complexities of the online realm. Presenting "Marketing Your Digital Product: Strategies That Work" - the course designed to equip you with the knowledge and skills to thrive in the digital marketplace. Explore a comprehensive curriculum that covers every aspect of digital product management, from understanding market trends and customer behaviour to crafting effective marketing strategies. Discover the legal considerations that shape the digital landscape and develop an analytical mindset to measure and optimise product performance. With a focus on practical application and real-world scenarios, this course empowers you to take your digital product to new heights of success. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Marketing Your Digital Product course is ideal for: Digital product managers seeking to enhance their strategic approach. Entrepreneurs and startups looking to effectively market their digital products. Marketing professionals aiming to expand their digital product knowledge. Individuals interested in the legal aspects and compliance requirements of digital products. Career path Our course will prepare you for a range of careers, including: Digital Product Manager: £40,000 - £80,000 per annum. Marketing Strategist: £35,000 - £65,000 per annum. Product Analyst: £30,000 - £55,000 per annum. Legal Compliance Specialist: £35,000 - £70,000 per annum. Market Research Analyst: £25,000 - £45,000 per annum. Business Development Manager: £40,000 - £80,000 per annum.

Course Overview: In today's competitive property market, effective marketing strategies are essential for success. Property Marketing is a comprehensive course designed to equip learners with the skills to excel in promoting and selling properties. With the rapid growth of the real estate industry, this course provides invaluable insights into the latest marketing techniques, legal regulations, and market trends, ensuring learners stay ahead of the curve.Property marketing is a dynamic field that requires a deep understanding of customer behaviour, market analysis, and persuasive communication. You will learn how to create a compelling listing that showcases your property's features and benefits, how to use various marketing channels and tools to reach your target audience, and how to negotiate and close the deal successfully.You will also learn how to manage the letting process and the tenancy agreement, comply with property management regulations, and deal with any issues or disputes that may arise. Don't wait any longer. Enrol now and get access to the course materials. Key Features of the Course: CPD Certificate: Upon completion of this course, learners will receive a CPD-accredited certificate recognised and valued by employers in the real estate industry. 24/7 Learning Assistance: Learners will access comprehensive learning materials, resources, and round-the-clock support from our dedicated team of experts, ensuring a smooth and enriching learning experience Who is This Course For? Property Marketing is suitable for aspiring and current professionals in the real estate industry who want to enhance their marketing skills and broaden their career prospects. This course is also ideal for property investors, landlords, or individuals interested in effectively marketing their properties. What You Will Learn Master property listings and effective descriptions. Understand the letting process, tenant screening, and tenancy agreements. Identify lucrative investment opportunities and maximise returns. Develop marketing plans and online and offline strategies. Comprehend legal frameworks, landlord obligations, and tenant rights. Stay updated on UK property market trends and adapt strategies. Why Enrol in This Course: By enrolling in Property Marketing, learners will gain valuable skills and knowledge that are highly sought after in the real estate industry. This course has received excellent reviews from past participants and has been recently updated to reflect the latest trends and practices in property marketing. Requirements: There are no specific prerequisites for this course. However, a basic understanding of the real estate industry and a pc/mobile with an internet connection would be beneficial. Career Path: Completing Property Marketing is beneficial to various exciting professions in the UK property market, including: Property Marketing Specialist ( £30,000 - £45,000) Real Estate Agent (£20,000 - £40,000) Property Manager ( £25,000 - £40,000) Property Investment £30,000 - £50,000) Lettings Negotiator ( £18,000 - £30,000) Property Consultant ( £25,000 - £45,000) Estate Agency Branch Manager ( £35,000 - £55,000) Certification: Upon completing this course, learners will receive a CPD certificate, demonstrating their proficiency in property marketing. This certification is widely recognised in real estate and can significantly enhance career prospects. Course Curriculum 6 sections • 6 lectures • 01:55:00 total length •Listing Properties and Marketing: 00:25:00 •The Letting Process and Tenancy Agreement: 00:31:00 •Strategies for a Real Estate Investor: 00:19:00 •Marketing Your Property: 00:14:00 •Regulations of Property Management: 00:13:00 •Changes in the UK Property Market: An Opportunity: 00:13:00

In this modern era, sales is not about just selling anymore but about building trust and educating customers. In every job or business, you will come across sales moments; even if you're trying to sell yourself to the interviewer for a job or selling products to the customer, it's an essential skill in aspects of your career. So if you want to maximise your potential or build a lucrative career, then this course is the right choice for you. Enrol today to develop knowledge and skills to drive your career forward and get ahead of the curve! This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. This course incorporates the fundamentals of defining sales, growth, hypnosis, presentation, marketing, limitations, communications, and negotiation. Through this comprehensive course, you will develop knowledge and skills on dealing with customers, dealing with objections from customers, and techniques to counter reposition. In addition, this course will help you demonstrate an understanding of the different approaches for attracting customers using various media such as email marketing. Likewise, through this course, you will understand the different customer behavioural patterns that help make purchase decisions easier. Furthermore, this course will illustrate your perception of the ideal selling process and avoid common mistakes. Overall, completing this course will help you master the knowledge and skills required to become a complete salesperson. What will I learn from this course? Familiarise with defining sales, rules, and agents Understand the methodologies of growth Demonstrate knowledge of hypnosis Explore how to attract customer's attention using a powerful presentation The principles of marketing Assess the leverage, limitations, and risk associated Importance of communication skills Understand how to deal with customers and analyse customer behaviour Approaches to handle objections from the customer Marketing and advertising techniques On top of everything, you will get a certificate that includes 10 CPD points to help make a mark for yourself in the competitive job market. This certificate will also help you create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. So enrol in this course today and open doors to enchanting career opportunities ahead. The programme has been designed by experts to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Enjoy this course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the programme in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) ***Course Curriculum*** Here is the curriculum breakdown of the programme: Module 1: Introduction to Sales Module 2: Sales Growth Module 3: Sales Hypnosis Module 4: Sales Presentation Module 5: Sales and Marketing Module 6: Leverage and Limitations Module 7: Communication Skills Module 8: Sales Negotiations Module 9: Dealing with Customers Module 10: Handling Objections Module 11: Tips and Tricks for Sale Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Skills course right for You? The course is primarily for motivated learners looking to add a new skill to their CV and stand head and shoulders above the competition. Anyone of any academic background can enrol on this Nutrition course. However, this course is preferable for: Individuals currently looking to increase their profit figures Individuals considering sales as a career in the future Anyone who has to deal with customers face-to-face Requirements There are no previous knowledge requirements for the programme; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Welcome to the world of Visual Merchandising! This online course, Visual Merchandising Tips for Store Assistants, is designed to equip you with the knowledge and skills required to become a pro in the retail industry. With a focus on enhancing the visual appeal of stores, this course covers everything from understanding consumer behaviour to managing a retail store, dealing with customers and suppliers, and legislations related to retail. By the end of this course, you will have a comprehensive understanding of the art of Visual Merchandising and how to use it to drive sales and enhance customer experience. Don't miss this opportunity to upskill and stand out in the retail industry. Learning Outcomes: By completing this course, you will be able to: Understand the roles and responsibilities of a Store Assistant Grasp the basics of Retail Management and Store Psychology Develop skills to manage a Retail Store efficiently Enhance consumer behaviour analysis and insights Create visually appealing product displays and design effective store layouts Communicate effectively with customers and suppliers Comprehend the legislations related to retail in the UK Are you a store assistant looking to enhance your career and become a pro in Visual Merchandising? This course is for you! Designed to equip you with practical tips and techniques, this course covers all aspects of Visual Merchandising, including product display, store layout, customer behaviour, and store psychology. You will learn how to effectively manage a retail store and communicate with customers and suppliers to drive sales and enhance customer experience. Additionally, you will gain a comprehensive understanding of the legislation related to retail in the UK. Enrol in this course today and take the first step towards becoming a Visual Merchandising expert. Certification Upon completion of the Visual Merchandising Tips for Store Assistants course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: Store Assistants looking to enhance their career in Visual Merchandising Retail professionals seeking to develop their skills and knowledge Entrepreneurs planning to set up a retail business Students interested in pursuing a career in Retail Management Career path Completing this course can open doors to various job opportunities in the retail industry, including: Visual Merchandising Manager - £27,000 to £50,000 per annum Store Manager - £20,000 to £30,000 per annum Retail Buyer - £24,000 to £50,000 per annum Sales Associate - £15,000 to £25,000 per annum

In a world where relationships shape the future of business, the path to mastering Customer Relationship Management (CRM) begins here. Explore data and human connections as you journey through the CRM Fundamentals and Future course. From decoding customer behaviours to designing winning strategies, this immersive course unveils the secrets to building lasting bonds and embraces the cutting-edge technologies that shape the future of CRM. Get ready to craft unforgettable experiences, surpass customer expectations, and pave your way to limitless success in the ever-evolving landscape of CRM. Learning Outcomes: Develop a comprehensive understanding of Customer Relationship Management (CRM) principles and their role in modern business. Gain insights into effective CRM strategies and techniques for nurturing customer relationships. Learn data analysis techniques to extract valuable insights and enhance decision-making within a CRM context. Explore CRM databases and their utilisation for optimising customer interactions and personalised experiences. Acquire the knowledge to handle customer complaints and resolve issues, fostering satisfaction and loyalty. Gain foresight into the future of CRM and its impact on business growth and innovation. Enrol in the course right now! In a digitally interconnected world, mastering the art of CRM is a key to unlocking unparalleled success in business. Introducing "CRM Fundamentals and Future," a transformational course that delves deep into the intricacies of customer relationship management. Through a captivating exploration of principles, strategies, and cutting-edge technologies, this course provides a comprehensive understanding of CRM's pivotal role in shaping the future of customer-centric enterprises. Discover the power of data analysis within a CRM framework as you unravel valuable insights to propel informed decision-making. Explore the dynamic landscape of CRM databases, leveraging their potential to craft personalised experiences that leave a lasting impact. Delve into the art of nurturing customer relationships, acquiring the skills to handle complaints with finesse and elevate customer satisfaction to new heights. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance their understanding of Customer Relationship Management (CRM). Entrepreneurs looking to build strong customer relationships and drive business growth. Sales and marketing professionals aiming to optimise customer interactions and improve customer satisfaction. Executives and managers interested in exploring the future of CRM and its implications for business success. Career path Our CRM Fundamentals and Future course will prepare you for a range of careers, including: CRM Analyst: £25,000 - £45,000 per year CRM Manager: £35,000 - £70,000 per year CRM Consultant: £40,000 - £80,000 per year Customer Experience Manager: £35,000 - £65,000 per year Relationship Marketing Manager: £40,000 - £70,000 per year Business Development Manager: £40,000 - £80,000 per year

**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Elevate your career in real estate with the Estate Agent Diploma - CPD Certified. This comprehensive diploma offers essential knowledge and skills to shine as an estate agent. Whether you're aiming for a new job or seeking a promotion, this course is designed to give you a competitive edge in the real estate industry. Gain the expertise you need to stand out and advance in your career as a proficient estate agent. The Estate Agent Diploma covers a wide range of skills, from fundamental to advanced, ensuring you have a thorough understanding of the real estate market. By mastering various aspects of property sales, management, and client relations, you'll be well-equipped to navigate the complexities of the industry. This diploma not only enhances your professional abilities but also adds significant value to your resume. Throughout the programme, you will develop crucial competencies for success as an estate agent while gaining valuable career insights. You'll build a strong foundation and sharpen your skills, providing you with a clear path for future growth. By the end of the Estate Agent Diploma, you'll be prepared to excel in the competitive real estate sector and achieve your career goals. Along with this Estate Agent Diploma course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Estate Agent Diploma Bundle Consists of the following Premium courses: Course 01: Real Estate Agents | Online Course Course 02: Property Law and Legislation Course 03: Understanding Wills and Probate Laws - Level 2 Course 04: Conveyancing- Online Diploma Course Course 05: Sales: Psychology of Customers Course 06: Social Housing and Tenant Management Level 2 Course 07: Residential Property Sales Course 08: Mortgage Adviser Course Course 09: Customer Service Training Complete Diploma Course 10: Effective Communication Skills Diploma Course 11: Complete Communication Skills Master Class for Life As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Estate Agent Diploma to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Key Features of the Course: FREE Estate Agent Diploma - CPD Certified certificate Get a free student ID card with Estate Agent Diploma - CPD Certified training (£10 applicable for international delivery) Lifetime access to the Estate Agent Diploma - CPD Certified course materials The Estate Agent Diploma - CPD Certified program comes with 24/7 tutor support Get instant access to this Estate Agent Diploma - CPD Certified course Learn Estate Agent Diploma - CPD Certified training from anywhere in the world The Estate Agent Diploma - CPD Certified training is affordable and simple to understand Learning Outcomes: Gain a comprehensive understanding of estate agent responsibilities and real estate market dynamics. Master key aspects of property law and legislation affecting real estate transactions. Develop expertise in conveyancing processes and property sales procedures. Understand the psychological principles behind customer behaviour in real estate. Learn effective techniques for managing social housing and tenant relations. Enhance communication skills crucial for estate agents, including customer service and negotiation strategies. Description The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Real Estate expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum : Course 01: Real Estate Agents | Online Course An Introduction Different Types of Estate Agents Getting Started on the Job Listing Property: Finding the Sellers Valuation Process Negotiation Selling Property: Finding the Buyers Letting Property Technologies Regulations How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Estate Agent Diploma bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Estate Agent Diploma is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path opportunities in the real estate sector: Estate Agent: £25,000 - £40,000 Property Manager: £30,000 - £45,000 Conveyancer: £35,000 - £55,000 Mortgage Advisor: £30,000 - £50,000 Residential Sales Negotiator: £25,000 - £38,000 Customer Service Manager: £30,000 - £50,000 Certificates Certificate of completion Digital certificate - Included

Sales and marketing are about building trust and educating your customers on your product and making direct/indirect appeals to engage in business. This Sales and Marketing course strategy is taken to promote your business's product and service to potential buyers or users. This sector is dynamic and has never-ending knowledge, so one always needs to be updated in order to maintain continuous advancement in business operations. When you study for our Sales and Marketing diploma, you will acquire knowledge on the factors affecting the selling and marketing of a business or organisation, and how it becomes productive and reaches its targeted customers. It also teaches you the procedures to communicate your product with its target customers. Our Sales and Marketing course gives you insights and brief knowledge of the market, market research, distribution channels, marketing strategies, advertisements, pricing strategies and more. Upon completing this program, you will feel confident enough to perform the wide-ranging duties of a sales and marketing manager in the competitive world of business. The Sales and Marketing course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Sales and Marketing course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Sales and Marketing course. This Sales and Marketing training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join this Sales and Marketing course today and gear up for excellence! What will I learn from the Sales and Marketing Diploma? Fundamental strategies for sales and marketing Making creative plans and offers to convince potential buyers Understanding the importance of customer behaviour Planning and executing the creative ideas How to manage and resolve product/service-related issues Creating plans and applying them to achieve set goals Utilising the strategic outcomes and taking action for improvements Managing data and marketing campaigns Skills You Will Gain Public communication Management Goal Setting Objection Handling Take a step toward a brighter future! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. *** Course Curriculum *** Here is the curriculum breakdown of the Sales and Marketing course: Module 01: Understanding the Talk Module 02: Getting Prepared to Make the Call Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Sealing the Deal Module 07: Following Up Module 08: Setting Goals Module 09: Managing Your Data Module 10: Using a Prospect Board Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Sales and Marketing course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Executives and Managers often struggle to create strategies and execute effective marketing plans in order to generate sales. Thus they rely mostly on trial and error, but ask yourself the question - can you afford to experiment every day and end up losing sales? In this modern era don't get left behind with the traditional strategies, take a step forward to make it out of the box. Career path Completing this Diploma in Sales and Marketing can lead to the following career paths: Sales Executive / Manager / Representative Marketing Manager Insurance Sales Agent Real Estate Agent Retails Sales Person Telemarketer Ecommerce Executive Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

24-Hour Flash Sale! Prices Reduced Like Never Before!! In an era where customer loyalty is gold, understanding Customer Relationship Management (CRM) becomes essential for any business aspiring to thrive in the long run. In the UK, studies have shown that acquiring a new customer can be up to five times more expensive than retaining an existing one, highlighting the significant role of CRM in business strategies today. For this, the CRM: Customer Relationship Management at QLS Level 4 course has been designed to equip you with the skills and knowledge needed to excel in this critical field. This course explores CRM, beginning with an introduction to its importance in contemporary business. You'll learn about the Fundamentals of CRM, Strategies for Effective Implementation, and the crucial role of Data Analysis in understanding Customer Behaviour. The curriculum also covers the technical aspects of Managing Databases and the skills needed to deepen Customer Relationships and handle complaints proficiently. Moreover, a forward-looking module on the future of CRM prepares you for emerging trends and technologies in the field. Learning Outcomes of CRM - Customer Relationship Management Course: Define and explain the core principles of Customer Relationship Management (CRM). Implement effective CRM strategies to enhance customer satisfaction. Utilise data analysis and databases to gain actionable customer insights. Develop techniques for deepening customer relationships and fostering loyalty. Employ best practices for handling customer complaints professionally. Explore emerging trends and the future of CRM technology. This program is your key to unlocking long-term customer loyalty and driving business growth. By understanding and applying the principles taught in this CRM course, you'll be well-equipped to contribute to your organisation's success and advance your career. Enrol today in this CRM - Customer Relationship Management at QLS Level 4 course and gain the knowledge and expertise to become a customer service prodigy! Why Prefer this Customer Relationship Management Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 tutor support **** Course Curriculum **** Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: Fundamentals Module 03: Strategies Module 04: Data Analysis Module 05: Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future Assessment Process Once you have completed all the modules on the CRM - Customer Relationship Management course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Marketing professionals Sales executives Customer service staff CRM enthusiasts Requirements You will not need any prior background or expertise to enrol in this CRM Course. Career path After completing this course, you are to start your career or begin the next phase of your career. CRM Manager - £35,000 to £60,000 Customer Service Manager - £30,000 to £50,000 Sales Manager - £32,000 to £70,000 CRM Systems Administrator - £25,000 to £40,000 Certificates CPD Accredited Certificate Digital certificate - £12.99 Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Relationship Management at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving