26915 Courses delivered Online

Mikrotik routers training course description A fast paced practical hands on introduction to Mikrotik routers concentrating on basic product knowledge needed for the real world. Starts with the basics of accessing the routers through configuring static routes, RIP and OSPF, ending with firewalls. Hands on sessions follow all the major chapters. What will you learn Use Winbox. Use the Mikrotik command line. Perform basic troubleshooting. Configure Interfaces, RIP and OSPF. Perform housekeeping tasks such as: - save and load configurations - upgrade the OS - recover lost passwords Mikrotik routers training course details Who will benefit: Anyone who will be working with Mikrotik routers. Prerequisites: TCP/IP foundation for engineers Duration 2 days Mikrotik routers training course content Mikrotik routers RouterOS, RouterBoard. System resources. Getting started Accessing the router, Winbox, Webfig, Quickset. telnet. The command line interface Contexts, online help, basic troubleshooting. Configuring Interfaces Basics, Enabling interfaces. Ethernet, loopback interfaces. Adding IP addresses. Static routes Why use static routes? Configuring static routes, default routes. Configuring RIP How RIP works, configuration, troubleshooting. OSPF Configuration and troubleshooting. Housekeeping Configuration management, offline editing and FTP usage. RouterOS upgrades. Packages. Bypassing passwords. Other functions DHCP server. Firewall Connections, chains, actions, filters.

SNMPc training course description A hands on course providing a solid foundation on network management using SolarWinds. The course specifically focusses on SolarWinds Orion Network Performance Monitor. The course starts with configuring agents and device discovery, onto exploiting SNMP with SolarWinds and then Alerts, reports and customisation of menus, views and maps. What will you learn Discover devices using Solarwinds. Use Solarwinds. Poll and monitor devices using Solarwinds. Create Alarms and reports. Diagnose faults using Solarwinds. SNMPc training course details Who will benefit: Technical staff working with Solarwinds. Prerequisites: None. Duration 2 days SNMPc training course content Getting started with SNMPc Manual discovery, automatic discovery, controlling IP discovery, mapping network devices. Hands on Using SNMPc. Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. MIBs. Hands on Device discovery. Adding devices. Customising maps. Using SNMPc Polling, obtaining MIB information, MIB walking. Compiling MIBs. Hands on Monitoring devices. Groups. MIB walking. SNMP traps. Alarms Events and alarms, thresholds, event actions. Hands on Automatic alarms. Reports Creating reports, trend reports, customising reports. Hands on Performance reports. Graphs. Administration Users, customised views, backups, the database. Hands on Adding a user. Backups.

Learning Outcomes Get introduced the employee recruitment and the selection procedure Learn the principles of performance appraisal management Understand the strategies to manage employee relations Develop the ability to ensure health and safety in the workplace Enrich your knowledge of the UK employment law Learn the techniques for keeping employees motivated Description Along with a handsome salary, working in HR will provide the opportunity to interact with people from various fields, develop communication skills and expand your networks. However, to establish a solid career in HR, you have to ensure you are ready to take on the challenges. The Human Resource (HR) Management Diploma course can help you with that.  This course will introduce you to the core principles of HR management. You will learn the employee selection process and requirement strategies through this course. The course will educate you on the vitals of employee development and performance appraisal management. In addition, you will acquire the skills required for creating a safe workplace. Furthermore, the course will help you develop a clear understanding of UK employment law. There is more! After the completion of the course, you will receive a certificate of achievement. This certificate will elevate your resume and keep you ahead of the crowd. Join now! Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment At the end of the course, some assessment questions will be provided. In order to pass this exam, you must score at least 60%. When you submit the assessment, our team will examine it and deliver you feedback.  Career path This course is designed to help you extant your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as HR Manager HR Executives HR Coordinator

In the United Kingdom, Social Housing Managers are in high demand asthere are 4.2 million people in need of a social home across the country.Therefore, anyone interested in social housing or those who already work for government agencies, non-governmental organisations, or housing authorities should take this package. This social housing management course illustrates the functions of a social housing manager or officer. By enrolling in this course, you will be able to manage housing and lodging services on behalf of housing associations, corporations, local governments, or charities. You will also understand the relevance of various housing aids and rental help for well-rounded growth. Moreover, this bundle teaches you how to provide clients with social and affordable housing, various housing supports, and rental assistance. Several factors include economic factors, social factors, and legal requirements. As a result, a social housing manager who works for government agencies, nonprofit organisations, relevant agencies, or other related agencies needs to be familiar with the prevailing theories, current problems, and contentious issues you encounter while managing the social housing service in the area. The premium bundle will cover all the theoretical and practical aspects of managing and offering various house services. Along with this Social Housing Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Social Housing and Tenant Management Level 2 Course 02: Property & Estate Agent Course 03: Property Law and Legislation Course 04: Understanding Wills and Probate Laws - Level 2 Course 05: Accounting and Bookkeeping Level 2 Course 06: Public Speaking and Presentation Skill Course Course 07: Sales: Psychology of Customers Course 08: Level 3 Tax Accounting Course 09: Customer Relationship Management Course 10: Decision Making and Critical Thinking Course 11: Time Management Skills will be developed Students will learn the necessity of social housing Learners will understand the maintenance, safety, and security of social housing Learn how to select and manage tenants Get to know about managing rental income and arrears Know how to deal with anti-social behaviour Familiarise with the application procedure of social housing management Learn about the career prospects of social housing manager Get to know how to maintain customer relationship Learn the basics of Property & Estate Agent Opportunity to learn the psychology of tenants So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Social Housing Management: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. The most efficient way to illustrate the duties of a housing manager or officer is through this bundle in social housing management. Students who enrol in this course learn how to maintain housing and services related to accommodation on behalf of housing associations such as private sector companies, local governments, or charities. Additionally, they know the value of various housing supports and rental assistance for well-rounded development from tenant selection to anti-social behaviours. Curriculum of the Bundle Course 01: Social Housing and Tenant Management Level 2 Introduction Tenant Selection and Tenant Management Managing Rental Income and Arrears Maintenance, Safety, and Security of Social Housing Resident Involvement in Social Housing Dealing with Anti-Social Behaviours Career Prospects of Social Housing Manager Course 02: Property & Estate Agent Module 01 - Estate Agent: An Introduction Module 02 - Different Types of Estate Agents Module 03 - Getting Started on the Job Module 04 - Listing Property: Finding the Sellers Module 05 - Valuation Process Module 06 - Negotiating as Estate Agent Module 07 - Selling Property: Finding the Buyers Module 08 - Letting Property Module 09 - Technology for Estate Agents Module 10 - Regulation of Estate Agents Course 03: Property Law and Legislation Module 01: Introduction to Property Law Module 02: Land Law Principles- Rights and Interests Module 03: Registered and Unregistered Land Module 04: Ownership and Possession of the Property Module 05: Co-Ownership in Property Module 06: Leases and Bailment Module 07: Property Law: License Module 08: The Mortgage Law Module 09: Insurance for Property Maintenance Module 10: Proprietary Estoppel (Property Rights) Module 11: Security Interests in Property Course 04: Understanding Wills and Probate Laws - Level 2 Module 01: An Introduction to Estate and Wills Module 02: Making a Will Module 03: Trusts and Dispositions Module 04: Intestacy Module 05: Probate Module 06: Correcting Errors in a Will Module 07: Revocation of Wills Module 08: Power of Attorney Course 05: Accounting and Bookkeeping Level 2 Introduction to the course Introduction to Bookkeeping Bookkeeping systems Basics of Bookkeeping The functionality of bookkeeping On a personal note Course 06: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 07: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 05: Level 3 Tax Accounting Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking Course 08: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? No formal entry requirements for Social Housing Management exist so anyone can apply. The only requirements are a desire to learn, proficiency in the English language, and the age of at least 16. Recent graduates Social housing manager Individuals who intend to enhance their knowledge of housing management Requirements Our Social Housing Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Housing officers look after properties that local governments and housing cooperatives have rented, The average starting salary of a housing manager is approximately £21,000 to £35,000 per year. Housing officer Social housing manager Resident involvement officer Supported housing worker Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Social Housing and Tenant Management Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

***Limited Time Offer*** Protect Your People and Your Business with Comprehensive Risk Assessment Training In today's world, ensuring the health, safety, and wellbeing of your employees is more important than ever. But effectively managing risks in the workplace goes far beyond just checking boxes. It requires proper training, vigilance, and a comprehensive approach. That's why we're excited to offer the Risk Assessment & Management Bundle - a premium collection of 15 in-depth online courses covering all aspects of risk assessment, management, and compliance. With a single payment, you will get this Risk Assessment course, along with 13 premium courses, an original hardcopy, 14 PDF certificate (Main Course + Additional Courses) Student ID card as gifts. This Risk Assessment Bundle Consists of the following Premium courses: Course 01: Risk Assessment & Management Diploma Course 02: Health and Safety at Work & Risk Control Course 03: RIDDOR Training Course 04: DSEAR Training Course 05: Construction Site Management, Supervision and Safety Diploma Course 06: Fire Safety Awareness Level 2 Course 07: Working at Height Awareness Diploma Course 08: Noise and Hearing Protection Training Course 09: COSHH Training and Safety - Level 2 Course 10: Lone Worker Safety Course Course 11: Ladder Safety Course 12: Manual Handling Level 2 Course 13: Working in Risk-Confined Spaces Level 4 Course 14: Food Hygiene and Safety Level 2 Course 15: Emergency First Aid and Incident Management at Work This Risk Assessment bundle provides complete training in: Fundamentals of risk assessment frameworks, methods, and implementation Health and safety legislation, controls, and best practices Incident and accident reporting requirements Fire, explosion, and substance hazards (DSEAR) Construction site risks and supervision Working at height, noise, manual handling, and confined space risks Food safety, hygiene, and allergen awareness Emergency response preparedness and first aid With 15 certification courses packed with practical guidance, tools, and techniques, this bundle delivers an immersive training experience to equip your team with the knowledge they need. Short lectures, customisable modules, and self-paced learning allow employees to train on their own time. Enrol today and invest in your people with effective, engaging risk assessment education. So, join our comprehensive risk assessment course before the offer ends and complete it at your earliest convenience. Why Choose Our Risk Assessment Course: Get instant access to this Risk Assessment course. Learn Risk Assessment from anywhere in the world Risk Assessment is affordable and simple to understand Risk Assessment is entirely online, interactive lesson with voiceover audio Lifetime access to the Risk Assessment course materials Risk Assessment comes with 24/7 tutor support Take a step toward a brighter future with our Risk Assessment Training! *** Course Curriculum of Risk Assessment *** Here is the curriculum breakdown of the Risk Assessment course: Module 1: Risk and Types of Risk Module 2: The Risk Evaluation Process Module 3: Risk Analysis & Assessment Module 4: Risk Assessment at Workplace Module 5: Introduction to Risk Management Module 6: Risk Management Process Module 7: Benefits of Risk Management Module 8: Enterprise Risk Management Module 9: Managing Financial Risks Module 10: Managing Technology Risks Assessment Process of Risk Assessment You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificates. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Risk Assessment This risk assessment course is available to all. So, if you are interested in learning more about this topic, enrol and start your learning journey now. Requirements Risk Assessment You don't need any prior knowledge or qualifications to join this risk assessment course. Career path Risk Assessment After the completion of this risk assessment course. You will gain enough potential and confidence to apply for the relevant field: Risk Analysts Risk Specialists Risk Advisors Safety Consultants Loss Control Specialists The average annual salary for these positions is getting between £35,000 - £45,000 in the UK. Certificates Certificate of completion Digital certificate - Included

Join the Scrum.org accredited Live Virtual Class - Professional Scrum Master 2 (PSM II). This is an advanced scrum master training course - designed for experienced Scrum Masters seeking professional growth. Course Description This advanced Professional Scrum Master (PSM II) qualification is designed to elevate you to a level of total Scrum mastery. Deepen your understanding of the Scrum framework and Agile practices while transforming your team into an Agile powerhouse. Gain the skills to teach Agile and support your organisation, regardless of your role. Whether you aim to lead Agile transformation within your organisation or progress your Agile career, this advanced Scrum mastery course is your ideal opportunity. Our Scrum.org certified advanced professional scrum master training course is delivered by industry experts with unrivalled interactivity. We combine real world experience with industry leading practicals that embed key principles. The PSM 2 course if focussed on developing practical skillsets and best practice implementation to achieve tangible results. Through these tried and tested learning techniques, Fractal Systems delivers a 98% first-time pass rate. Learn how to become an advanced Scrum Master: Understand how Scrum principles and values guide decision-making. Enhance servant-leadership abilities. Support Development Teams and Product Owners to improve effectiveness. Foster a conducive environment for successful Scrum Teams with greater agility. Gain tips and techniques for collaboration with the organisation. Improve overall organisational impact as a successful Scrum Master. Address team conflict and remove impediments. Communicate the significance of a "Done" Increment. Grasp how to support the Scrum Team and navigate middle management challenges. Why Train With Us? This immersive two day PSM II course prioritises your growth and success in the industry. We believe in hands-on learning experiences that deliver practical applications that are specific to your individual workplace challenges. This not only helps to frame key principles of an advanced Scrum Master but also enables you to have a more immediate impact in your role. The PSM II training course is led by our Scrum Trainers, all of which have real world industry experience. Gain a deep understanding of advanced Scrum theory, empower your Scrum teams with best practices and be supported by industry professionals throughout - from passing test to implementing learnings into your role. Who Should Attend This Course? The Professional Scrum Master II course is an advanced program tailored for experienced Scrum Masters with a deep understanding of the Scrum framework. We recommend this to individuals with at least one year of Scrum Master experience. Your Professional Scrum Trainer Meet Jay, the founder of Fractal Systems and an experienced Professional Scrum Trainer. With over 20 years in leadership and team roles, Jay excels in delivering practical value. He adopts an interactive teaching style, avoiding PowerPoint in favour of engaging, experience-based learning, using techniques from Liberating Structures and Neuro-Linguistic Programming. Jay specialises in business transformations, providing training, mentoring, coaching, and consulting to drive success through teamwork. For those pursuing the Professional Scrum Master II (PSM II) certification, Jay and the Fractal team are committed to supporting your learning journey with a range of valuable resources: Complimentary Scrum Resource Bundle Access to a PSM Exam Simulator Free PSM II Exam Coaching Sessions Personalised 1:1 Coaching At Fractal Systems, our goal is to ensure you have the support and resources needed for a successful PSM II learning experience. Our Clients Our Testimonials

The Payroll Manager and HR Management course offers comprehensive training in using Sage 50 Payroll software for beginners and intermediate users. Covering payroll basics, company settings, pension schemes, employee records, statutory payments, and year-end procedures, participants will gain proficiency in payroll processing and HR management using Sage 50 Payroll. Learning Outcomes: Understand payroll fundamentals, company settings, and legislative requirements. Master pension scheme basics, pay elements, and processing employee payments. Learn to handle employee records, generate reports, and navigate year-end procedures. Gain proficiency in handling timesheets, department analysis, and holiday schemes. Manage statutory sick pay, maternity pay, student loans, and workplace pensions. Explore managing company cars, holiday funds, and roll-back procedures. Understand password management, access rights, and linking payroll to accounts. Develop intermediate-level skills in Sage 50 Payroll, including global changes and advanced features. Why buy this Payroll Manager and HR Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Payroll Manager and HR Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring payroll managers and administrators looking to gain Sage 50 Payroll skills. Human resource professionals aiming to enhance their payroll and HR management skills. Small business owners and managers responsible for payroll and employee management. Individuals seeking to enter the field of payroll processing and HR administration. Prerequisites This Payroll Manager and HR Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Payroll Manager: Oversee payroll processing, employee records, and statutory payments. HR Manager: Manage HR operations, employee benefits, and compliance with payroll regulations. Payroll Administrator: Handle day-to-day payroll tasks, including processing payments and reports. Small Business Owner: Efficiently manage payroll and HR functions in a small business setting. HR Coordinator: Assist in HR tasks, employee records, and payroll administration. Course Curriculum Sage 50 Payroll for Beginners Module 1: Payroll Basics Payroll Basics 00:10:00 Module 2: Company Settings Company Settings 00:08:00 Module 3: Legislation Settings Legislation Settings 00:07:00 Module 4: Pension Scheme Basics Pension Scheme Basics 00:06:00 Module 5: Pay Elements Pay Elements 00:14:00 Module 6: The Processing Date The Processing Date 00:07:00 Module 7: Adding Existing Employees Adding Existing Employees 00:08:00 Module 8: Adding New Employees Adding New Employees 00:12:00 Module 9: Payroll Processing Basics Payroll Processing Basics 00:11:00 Module 10: Entering Payments Entering Payments 00:12:00 Module 11: Pre-Update Reports Pre-Update Reports 00:09:00 Module 12: Updating Records Updating Records 00:09:00 Module 13: e-Submissions Basics e-Submissions Basics 00:09:00 Module 14: Process Payroll (November) Process Payroll (November) 00:16:00 Module 15: Employee Records and Reports Employee Records and Reports 00:13:00 Module 16: Editing Employee Records Editing Employee Records 00:07:00 Module 17: Process Payroll (December) Process Payroll (December) 00:12:00 Module 18: Resetting Payments Resetting Payments 00:05:00 Module 19: Quick SSP Quick SSP 00:09:00 Module 20: An Employee Leaves An Employee Leaves 00:13:00 Module 21: Final Payroll Run Final Payroll Run 00:07:00 Module 22: Reports and Historical Data Reports and Historical Data 00:08:00 Module 23: Year-End Procedures Year-End Procedures 00:09:00 Sage 50 Payroll Intermediate Level Module 1: The Outline View and Criteria Module 01: The Outline View and Criteria 00:11:00 Module 2: Global Changes Module 02: Global Changes 00:07:00 Module 3: Timesheets Module 03: Timesheets 00:12:00 Module 4: Departments and Analysis Module 04: Departments and Analysis 00:11:00 Module 5: Holiday Schemes Module 05: Holiday Schemes 00:10:00 Module 6: Recording Holidays Module 06: Recording Holidays 00:12:00 Module 7: Absence Reasons Module 07: Absence Reasons 00:13:00 Module 8: Statutory Sick Pay Module 08: Statutory Sick Pay 00:16:00 Module 9: Statutory Maternity Pay Module 09: Statutory Maternity Pay 00:17:00 Module 10: Student Loans Module 10: Student Loans 00:09:00 Module 11: Company Cars Module 11: Company Cars 00:13:00 Module 12: Workplace Pensions Module 12: Workplace Pensions 00:21:00 Module 13: Holiday Funds Module 13: Holiday Funds 00:13:00 Module 14: Roll Back Module 14: Process Payroll (November) 00:11:00 Module 15: Passwords and Access Rights Module 15: Passwords and Access Rights 00:08:00 Module 16: Options and Links Module 16: Options and Links 00:10:00 Module 17: Linking Payroll to Accounts Module 17: Linking Payroll to Accounts 00:08:00 Mock Exam Mock Exam - Payroll Manager and HR Management 00:20:00 Final Exam Final Exam - Payroll Manager and HR Management 00:20:00

Teaching is a profession where you have to conduct lessons, exams and other activities via effective classroom management. To teach, you must have excellent organisation, time management and classroom management skills, since it paves the way for the teachers to engage the students in learning. This Level 3 Diploma in Teaching and Classroom Management course is designed to teach you how to plan lessons, assess learning development, manage challenging behaviour in the classroom, and much more.  This behavior management course will equip you with the skills you need to successfully and efficiently plan. Furthermore, you will learn how to develop plans with assessable results, effective classroom management approaches, how to conduct assessments, the principles of grading, and some best-known practices in the classroom. Enrol Now to start boosting your Classroom Management skills. Key topics to be covered Introduction to Teach Like a Champion Classroom Management Planning Assessments and Grading Relationship Management Learning Outcomes Learn how to stop students disrupting the class Know the process of how to stop disruptions once they begin Learn how to choose an appropriate seating arrangement, the best communication system for the class, and the critical importance of planning. Develop expert planning skills to prepare effective lessons for the whole semester Learn how to conduct effective assessments, utilise efficient grading techniques, and determine the strengths and weaknesses of summative assessment Gain a comprehensive understanding of developing healthy relationships with students, communicating effectively with parents, and managing management. This course provides ultimate behaviour management training for teachers. This teacher training behaviour management course will teach you the psychological tools for becoming a champion teacher. Who is this course for? Anyone who is interested in a career in the education sector Students Those who wants to improve their classroom management skills Why Choose this Course? Earn an e-certificate upon successful completion of the Classroom Management Course. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design This classroom management training course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock tests Multiple-choice evaluation Career path The Level 3 Diploma in Teaching and Classroom Management course can be applied to  a range of roles, but would particularly enhance careers such as the following: Teaching Assistant Classroom Assistant SEN Teacher Education related other profession Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. What are you waiting for? Enrol this premium course NOW! 

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00