Register on the Respirable Crystalline Silica Awareness today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Respirable Crystalline Silica Awareness is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Respirable Crystalline Silica Awareness Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Respirable Crystalline Silica Awareness, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Respirable Crystalline Silica Awareness Introduction to Respirable Crystalline Silica Awareness 00:18:00 Module 02: Risk Assessment Risk Assessment 00:21:00 Module 03: Managing Health Risks Managing Health Risks 00:31:00 Module 04: Controlling Silica Exposures in Construction Controlling Silica Exposures in Construction 00:25:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Site Safety Officer today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Site Safety Officer is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Site Safety Officer Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Site Safety Officer, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Construction Management Introduction to Construction Management 00:17:00 Module 02: Project Life Cycle and Success Project Life Cycle and Success 00:26:00 Module 03: Cost Management Cost Management 00:20:00 Module 04: Preliminary Site Investigation and Site Organisation Preliminary Site Investigation and Site Organisation 00:23:00 Module 05: Site Management Site Management 00:17:00 Module 06: Planning and Management of Equipment Planning and Management of Equipment 00:29:00 Module 07: Construction Materials Management Construction Materials Management 00:20:00 Module 08: Vendor Analysis in Construction Management Vendor Analysis in Construction Management 00:22:00 Module 09: Construction Procurement Construction Procurement 00:17:00 Module 10: Stock Control Stock Control 00:20:00 Module 11: Supply Chain Management Supply Chain Management 00:20:00 Module 12: The Main Participators The Main Participators 00:19:00 Module 13: Quality Assurance and Customer Care Quality Assurance and Customer Care 00:19:00 Module 14: Legal Aspects of Contracting Legal Aspects of Contracting 00:17:00 Module 15: Human Resources Management Human Resources Management 00:20:00 Module 16: Risk and Value Management Risk and Value Management 00:19:00 Module 17: Communications, Information and Documentation of Construction Communications, Information and Documentation of Construction 00:22:00 Module 18: Health and Safety in Construction Management Health and Safety in Construction Management 00:23:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Suppose you want to start a cleaning: cleaning business. In that case, this Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate course is full of tips and strategies for training employees, growing your client list, marketing your business online, and creating the perfect business plan. Learn the skills you need to advance your career and earn a Certificate of Achievement to impress clients and prospective employers. This Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate course will teach you how to use cleaning: cleaning chemicals safely and correctly, as well as key procedures and guidelines for cleaning: cleaning offices, new-build homes, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning: cleaning contracts, job opportunities, and key topics such as working hours, business insurance, taxation, and service quality. Why choose this course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. Special Offers of this Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Course This Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Course includes a FREE PDF Certificate. Lifetime access to this Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Course Instant access to this Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Course 24/7 Support Available to this Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Course Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Learning Objectives After completing this Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate course, the learner will be able to: Understand the fundamentals of the cleaning: cleaning job. Set a business budget and create a solid cleaning: cleaning service business plan. Use a variety of commercial cleaning: cleaning products, personal protective equipment, and cleaning: cleaning equipment. Clean offices, pubs, new-build homes, leisure premises and commercial premises. Clean windows, dust surfaces, maintain carpets and hardwood floors. Understand the cleaning: cleaning standards and regulations for commercial kitchens. Unclog drains, repair showerheads, remove mould, and create a bathroom cleaning: cleaning routine. Satisfy the customer in the cleaning: cleaning industry. Run the business with quality service. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate course. Who is this course for? Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate This Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate course is ideal for anyone looking to start a career in the cleaning: cleaning sector. This includes the following: Domestic Cleaner Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Cleaning Business Owner Requirements Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate To enrol in this Level 5 British Cleaning Certificate Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 5 British Cleaning Certificate Course. Be energetic and self-motivated to complete our Level 5 British Cleaning Certificate Course. Basic computer Skill is required to complete our Level 5 British Cleaning Certificate Course. If you want to enrol in our Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Course, you must be at least 15 years old. Career path Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate This Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Course will lead to a variety of career opportunities, some of which are listed below: Cleaner: £9.00 per hour Custodian: £12.00 per hour Housekeeper: £12.00 per hour Janitor: £10.00 per hour
Housekeeping: Housekeeping Online Training Have you ever dreamt of launching a new company in the UK or advancing your career as a housekeeper? With our housekeeping: housekeeping training, you may improve your abilities in this crucial field. The key subjects of our special housekeeping: housekeeping course include health and safety regulations and housekeeping: housekeeping laws. You'll learn the principles of housekeeping: housekeeping. In addition to teaching how to organise and structure a housekeeping: housekeeping department, this course also covers staff management. Budgeting and inventory control are also included in this housekeeping: housekeeping training. You will also learn how to operate the laundry and maintain the carpet during this housekeeping: housekeeping training. Take this housekeeping: housekeeping course to learn best practices and have a thorough understanding of housekeeping! Main Course: Housekeeping Course Others benefit Included with Housekeeping: Housekeeping Course. Free 01 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam Special Offers of this Housekeeping: Housekeeping Course: This Housekeeping: Housekeeping Course includes a FREE PDF Certificate. Lifetime access to this Housekeeping: Housekeeping Course Instant access to this Housekeeping: Housekeeping Course 24/7 Support Available to this Housekeeping: Housekeeping Course [ Note: Free PDF certificate as soon as completing the Housekeeping: Housekeeping Course] Housekeeping: Housekeeping Course Online This housekeeping Course consists of 05 modules. Course Curriculum of Housekeeping: Housekeeping Course Module 01: Introduction to Housekeeping Module 02: Housekeeping Operations Module 03: Specialized Housekeeping Areas Module 04: Sustainability Practices in Housekeeping Module 05: Housekeeping Career in the UK Assessment Method of Housekeeping: Housekeeping Course After completing housekeeping: housekeeping Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Housekeeping: Housekeeping Course After completing the housekeeping: housekeeping Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Housekeeping: Housekeeping Course Online This housekeeping: housekeeping course is open to anybody, regardless of expertise level. Requirements Housekeeping: Housekeeping Course Online To enroll in this housekeeping: housekeeping Course, students must fulfil the following requirements: Good Command over English language is mandatory to enroll in our housekeeping: housekeeping Course. Be energetic and self-motivated to complete our housekeeping: housekeeping Course. Basic computer Skill is required to complete our housekeeping: housekeeping Course. If you want to enrol in our housekeeping: housekeeping Course, you must be at least 15 years old. Career path Housekeeping: Housekeeping Course Online Your job options in this profession may become more apparent if you take this housekeeping: housekeeping course.
'Working in Confined Spaces' Approved Online Training
Mental Health First Aid Approved Online Training
Are you ready to embark on an enlightening journey of wisdom with the Housekeeping: Cleaning, Pool Maintenance with Personal Hygiene bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Housekeeping: Cleaning, Pool Maintenance with Personal Hygiene. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Housekeeper Course 02: Housecleaning Course 03: Carpet Cleaner Course 04: Oven Cleaning Training Course Course 05: Cleaning, Decontamination and Waste Management Course 06: DIY Home Improvement Course 07: Pool Maintenance Course 08: Personal Hygiene Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Housekeeping: Cleaning, Pool Maintenance with Personal Hygiene bundle illuminate your path to wisdom. The Housekeeping: Cleaning, Pool Maintenance with Personal Hygiene bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Housekeeping: Cleaning, Pool Maintenance with Personal Hygiene package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Housekeeping: Cleaning, Pool Maintenance with Personal Hygiene bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Housekeeping: Cleaning, Pool Maintenance with Personal Hygiene community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Housekeeping: Cleaning, Pool Maintenance with Personal Hygiene bundle. Establish robust bases across each course nestled within the Housekeeping: Cleaning, Pool Maintenance with Personal Hygiene bundle. Decipher intricate concepts through the articulate content of the Housekeeping: Cleaning, Pool Maintenance with Personal Hygiene bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Housekeeping: Cleaning, Pool Maintenance with Personal Hygiene bundle is akin to entering a world overflowing with deep theoretical wisdom. 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The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Housekeeping: Cleaning, Pool Maintenance with Personal Hygiene bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Housekeeping: Cleaning, Pool Maintenance with Personal Hygiene journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Housekeeping: Cleaning, Pool Maintenance with Personal Hygiene bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Housekeeping bundle lays a solid groundwork. Certificates CPD Accredited Certificate Digital certificate - Included CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99
Becoming a proficient investigator is crucial in a world where mysteries unravel every day. Introducing the "Detective Training: Master Private Investigator Skills" bundle - your gateway to unlocking a world of intrigue and uncovering hidden truths.This comprehensive Detective Training: Master Private Investigator Skills bundle package brings together eight skill-enhancing courses that delve into the core of investigation techniques. With the "Detective Training: Master Private Investigator Skills" bundle, you're not just learning but preparing for a rewarding career. Imagine earning potential as a seasoned private investigator, commanding fees for solving intricate cases. Start today's educational journey, and let your detective dreams come true. Take advantage of the opportunity to harness the power of knowledge and open doors to endless possibilities. The Eight CPD Accredited courses that the bundle includes are: Course 1: Private Detective Training Course 2: Criminal Investigation Course 3: Accident investigation Course 4: Forensic Science Level 3 Course Course 5: Interrogations And Confessions Psychology Course 6: Criminology & Profiling Course Course 7: Criminal Law Course 8: Emotional Intelligence and Human Behaviour Learning Outcomes Upon completing the "Detective Training: Master Private Investigator Skills" bundle, you will: Gain a thorough grasp of investigative methods for precise case handling. Understand criminal behaviour, creating detailed profiles to crack intricate cases. Analyse evidence, recognise patterns and contribute effectively to crime scene investigations. Ethically extract vital information using interrogation and confession psychology. Navigate legal complexities while conducting lawful studies. Develop better human behaviour insights, aiding judgments during cases. Unveil the secrets of the shadows and embark on a riveting journey with the "Detective Training: Master Private Investigator Skills" bundle. Imagine yourself as the brilliant mind behind the magnifying glass, piecing together puzzles that reveal the truth. This comprehensive bundle is your ticket to unlocking the mysteries of the investigative world, honing your skills to become a master private investigator. With a collection of eight power-packed courses, the "Detective Training: Master Private Investigator Skills" bundle offers an unparalleled opportunity to delve deep into the heart of detection. Are you ready to refine your investigative techniques, delve into the minds of criminals, and decipher clues that lead to justice? From mastery of criminal profiling and forensic science to the art of strategic interrogation and a comprehensive understanding of criminal law, this bundle provides the building blocks needed to excel in private investigation. But it doesn't stop there-the "Detective Training: Master Private Investigator Skills" bundle goes beyond the surface by enhancing your emotional intelligence, enabling you to read between the lines and connect with individuals on a profound level. Picture yourself solving complex cases, unravelling layers of deception, and standing tall as the beacon of truth in a world shrouded in mysteries. Each course in this "Detective Training: Master Private Investigator Skills" bundle adds another skill to your arsenal, empowering you to command respect and success in this dynamic field. Detective Training: Master Private Investigator Skills bundle is your gateway to a world of intrigue-grab it now and unveil the extraordinary investigator within! CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The "Detective Training: Master Private Investigator Skills" bundle is perfect for: Aspiring Investigators Law Enforcement Professionals Criminal Justice Enthusiasts Forensic Science Enthusiasts Legal Professionals Individuals Seeking Career Transition Career path Entry-level Private Investigator Junior Investigator Senior Investigator Specialized Investigator Consultant/Private Practice Investigator Corporate Investigator Government Agencies or Specialist Units Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99
Description Conflict is a serious disagreement or argument that often takes place in the workplace. It's something that harms relationships and can cause serious damage to the organization. The course starts off with the introduction of conflict management and different types of conflict that can occur in your work as well as personal life. Conflict Resolution Course is designed to identify the reasons why conflict can arise, the positive and negative outcomes of conflict and find a solution to eliminate it. You will also learn about multiple conflict-handling styles and techniques. Following that, you will get plenty of tips for dealing with difficult people. You will learn the necessary skills, knowledge, and information for getting along in the workplace. Last but not least, you will learn how to manage anger and violence in the workplace. Not only that but you will also learn about negotiation strategies and ways to avoid common mistakes in negotiation. This course is a complete package for you. So enroll now and get benefit from this course. Learning Outcomes Figure out the way your individual outlook, as well as actions, have an influence on others Unveil new and proficient methodologies so as to handle tough people Gain a number of techniques to manage and tame your anger Develop coping strategies for dealing with difficult people and difficult situations. Improvise managing plans to cope with the tough community as well as complicated circumstances What conflict is and how it can escalate. The types of conflict and the stages of the conflict. The five most common conflict resolution styles and when to use them. How to increase positive information flow through non-verbal and verbal communication skills. Effective techniques for intervention strategies. Ways to manage conflicts to enhance productivity and performance. Describe what workplace violence is Identify some warning signs of violence Apply the cycle of anger Understand Albert Bandura's behavior wheel and how it applies to anger Develop a seven-step process for managing your anger and others' anger Apply better communication and problem-solving skills, which will reduce frustration and anger Develop some other ways of managing anger, including coping thoughts and relaxation techniques Use the nine components of an organizational approach to managing anger, including risk assessment processes Respond if a violent incident occurs in the workplace on an individual and organizational lev Assessment At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Conflict Resolution Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Conflict Resolution Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Course Overview 00:15:00 Conflict as Communication 00:30:00 Benefits of Confrontation 00:16:00 Preventing Problem 00:15:00 Getting Focused 00:27:00 Managing Anger 00:30:00 Dealing with Problems 00:15:00 The Three-Step Conflict Resolution Model 00:15:00 Why Don't People Do What They Are Supposed To? 00:15:00 De-Stress Options to Use When Things Get Ugly 00:30:00 Changing Yourself 00:30:00 Module : 2 Course Overview 00:15:00 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 3 Course Overview 00:15:00 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Mock Exam Mock Exam - Conflict Resolution Course 00:20:00 Final Exam Final Exam - Conflict Resolution Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00