50478 Courses delivered Online

Duration 1 Days 6 CPD hours This course is intended for This course is for solution architects, solution designers, administrators, product managers, or anyone who needs to learn the essentials of IBM Case Manager. Overview Describe the users of IBM Case Manager Identify components of IBM Case Manager Create and process a case Search for a case Review a case Add annotations and comments to a case Split a case Explore and identify the structure of a solution Add a custom task Add a quick task Identify IBM Case Manager integration options This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks. Introduction to IBM Case Manager Describe the uses of IBM Case Manager Identify components of IBM Case Manager Create and process a case Identify a case List the components of a case type Describe the IBM Case Manager Client Add a case and process a work item Review a case Search for a case Review a case Add annotations and comments to a case Split a case Structure of a solution Describe IBM Case Manager solutions and their assets Identify IBM Case Manager environments Explore the IBM Case Manager Builder Step Designer Add runtime tasks Add a custom task Add a quick task IBM Case Manager integration options Identify IBM Case Manager integration options

Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer This is a two day instructor-led course that focuses on the skills and knowledge needed to implement and configure a Cisco TelePresence Management Suite and Cisco TelePresence Management Suite Extensions. Students will configure TMS, TMSPE, TMSXE, VCS and UCM for management of endpoints. Students will also learn to Configure and Schedule Conferencing, Administrative Tasks, Set up Microsoft Active Directory Users, Manage Conferences and Provision Devices. Installing Cisco Telepresence Management Server Windows Server Installation SQL Server Installation Server Pre-requisites and configuration Installing TMS Installing TMS Provisioning Extensions Release and Option Keys Upgrading TMS Backup TMS Configuring Cisco TelePresence Management Suite (TMS) Initial Configuration Endpoint Configuration Adding User Accounts and Profiles Groups and Permissions Active Directory Lookup Configuration Templates Setting Configuration VCS Configuration for TMS Direct Endpoint Management VCS/TMS Direct Managed Endpoint Features CUCM Configuration for TMS Direct Endpoint Management ? CUCM TMS Responsibilities CUCM Responsibilities Findme Configuration Phonebooks & Phonebook Sources Booking Conferencing Conference Creation Advanced Conference Settings Booking & Scheduling Conference Monitoring Dial Plans, Configuration Templates Scheduler/Smart Scheduler Reporting on TMS Reporting Basics Creating a Report Using Reporting Templates Bridge Utilization Call Detail Records Billing Code Statistics Conferences System Managing and Troubleshooting TMS Using the Logs Cisco TMS Ticketing System Troubleshooting VCS Registrations Troubleshooting CUCM Registrations System Maintenance

Duration 1.75 Days 10.5 CPD hours This course is intended for The course is aimed at experienced project managers, business management and specialists in both private and public companies. A good understanding of the basic mechanisms in organisations and markets is required. Overview Knowledge of the 4 dimensions needed for efficient business transformation and digital transformation: Platform, Planning, People and Processes Be able to look at your own organisation in an outside-in perspective Insight into the journey from a precise project scope to the project's components of work packages and to the following organisational implementation Ability to define precise digital service processes Understanding of business and organisational dynamics Tools to break down a defined business algorithm to specific specifications for an IT project Transformation Framework integrates well known management theory with common project management methods. Provides access to a unique and coherent toolbox and IT workbench, which includes the ability to transform digital strategies. The Structure Of 4Dimensions Framework The Digital Ecosystem Organisational setup Structure of the Business Platform Understanding of the course goal The 4D Framework Platform Dimension Plan Dimension People Dimension Working with the framework Views Approaches Wrap up of the day How To Work With 4Dimensions Framework Wrap up of day 1 Toolbox Change sheets Agile Transformation Plan Case work How to use the transformation tool 4dimensions.info How to succeed with the transformation Transformation roles How to get started

Duration 3 Days 18 CPD hours This course is intended for This course is geared for anyone needing to interface with an Oracle database such as end users, business analysts, application developers and database administrators / DBAs. Overview Working within in a hands-on learning environment, guided by our expert team, attendees will develop a practical approach to Oracle Database Technology. Throughout the course participants will explore: Using PL/SQL programming language for database applications and development incorporating PL/SQL modules within the application architecture from the initial design and planning phase The essentials of building executable PL/SQL program units Each of the major segments of a working program and how these interact with each other during program execution Important error or exception handling capabilities of the language. How database-resident program units can be used as part of the overall database application architecture Applying these new skills to the development of PL/SQL packages. Advanced database programming capabilities and benefits How database triggers can be used as part of an advanced database application design Oracle 19c PL/SQL Fundamentals is a three-day, hands-on course that introduces Oracle database programming using the PL/SQL programming language. Throughout the course students will explore the core syntax, structure and features of the language. This course will also lay the foundation for the entire Oracle PL/SQL programming series, allowing one to progress from introductory topics to advanced application design and programming and finally onto writing complex high-performance applications. The course also explores applying the newly learned skills to the development of database applications. Participants will learn how to use database-resident stored program units such as procedures, functions, packages and database triggers. Students will also learn about the latest features in Oracle 19c. Selection & Setup of the Database Interface Considering Available Tools Selecting the Appropriate Tool Oracle Net Database Connections Oracle PAAS Database Connections Setup SQL Developer Setup SQL *Plus Setup JDeveloper About BIND and Substitution Variables Using SQL Developer Using SQL *Plus Choosing a Database Programming Language What is Database Programming PL/SQL Programming PL/SQL Performance Advantages Integration with Other Languages PL/SQL Language Essentials PL/SQL Program Structure Language Syntax Rules Embedding SQL Writing Readable Code Generating Readable Code Generating Database Output SQL * Plus Input of Program Block DECLARE Section About the Declare Section Declare Primitive Types Declaration Options Not Null Constant Data Dictionary Integration % Type Declare Simple User-Defined Types Type ? Table Type ? Record Extended User Defined Types BEGIN Section About the Begin Section Manipulating Program Data Logic Control & Braching GOTO LOOP IF-THEN-ELSE CASE EXCEPTION Section About the Exception Section Isolating the Specific Exception Pragma Exception_INIT SQLCODE &SQLERRM Example SQL%ROWCOUNT & Select ? Into Beyond the Basics : Explicit Cursors About Explicit Cursors Extend Cursor Techniques For Update of Clause Where Current of Clause Using for ? Loop Cursors Introduction Database Resident Programming Units About Database ? Resident Programs Physical Storage & Execution Types of Stored Program Units Stored Program Unit Advantages Modular Design Principles Creating Stored Procedures and Functions Stored Procedures & Functions Create Procedure / Create Function Creating Procedures & Functions Raise_Salary() Procedure Salary_Valid() function The Parameter Specification Default Clause System & Object Privileges Using the Development Tools Executing Stored Procedures and Functions Calling Procedures & Functions Unit Testing with Execute Anonymous Block Unit Testing Specifying a Parameter Notation SQL Worksheet Unit Testing Calling Functions from SQL Maintaining Stored Programming Units Recompiling Programs Mass Recompilation Using UTL_RECOMP() Dropping Procedures & Functions Drop Procedures & Functions Drop Procedure / Function Data Dictionary Metadata Using USER_OBJECTS Using USER_SOURCE Using USER_ERRORS Using USER_OBJECT_SIZE Using USER_DEPENDENCIES Managing Dependencies Dependency Internals Tracking Dependencies The Dependency Tracking Utility SQL Developer Dependency Info Dependency Strategy Checklists Creating & Maintaining About Packages Creating Packages Maintaining Packages Performance Considerations Advanced Package Capabilities Definer & Invoker Rights White Lists & Accessible By Persistent Global Objects Defining Initilization Logic Object Orientation Support Advanced Cursor Techniques Using Cursor Variables Using SYS_REFCURSOR Using Cursor Expressions Using System Supplied Packages DBMS_OUTPUT() UTL_FILE() FOPEN() Example Database Trigger Concepts About Database Triggers DML Event Trigger Sub-Types Database Trigger Scenario Trigger Exhaustion Mechanisms Trigger within SQL Worksheet Creating Database Triggers Statement Level Triggers Using Raise Application_Error() Row-Level Triggers Examples of Triggers Employee_Salary_Check Example Employee_Journal Example Budget_Event Example Instead of Triggers Triggers within and Application Maintaining Database Triggers Call Syntax Trigger Maintenance Tasks Show Errors Trigger Drop Trigger Alter Trigger Multiple Triggers for a Table Handling Mutating Table Issues Implementing System Event Triggers What are System Event Triggers Defining the Scope Available System Events System Event Attributes

Duration 2 Days 12 CPD hours This course is intended for Data Protection Officers Data Protection Lawyers Records Managers Information Officers Compliance Officers Human Resource Officers Anyone who uses, processes and maintains personal data Overview The General Data Protection Regulation (GDPR) took effect in 2018. Are you in compliance? There's a lot to know, there's a lot at stake and there's a lot of opportunity for data protection professionals with the right training and education. Achieving a CIPP/E credential shows you have the comprehensive GDPR knowledge, perspective and understanding to ensure compliance and data protection success in Europe-and to take advantage of the career opportunity this sweeping legislation represents. The Certified Information Privacy Manager (CIPM) credential provides the practical day-to-day information to lead an organisation's data protection programme. Adding the CIPM to your CIPP/E puts you at the forefront of ensuring you are ready for the GDPR. The General Data Protection Regulation (GDPR) took effect in 2018. Are you in compliance? There?s a lot to know, there?s a lot at stake and there?s a lot of opportunity for data protection professionals with the right training and education. Achieving a CIPP/E credential shows you have the comprehensive GDPR knowledge, perspective and understanding to ensure compliance and data protection success in Europe?and to take advantage of the career opportunity this sweeping legislation represents. The Certified Information Privacy Manager (CIPM) credential provides the practical day-to-day information to lead an organisation?s data protection programme. Adding the CIPM to your CIPP/E puts you at the forefront of ensuring you are ready for the GDPR. Data protection laws Key European data protection laws and regulatory bodies Evolving toward a harmonised legislative framework Personal Data Understanding and differentiating between types of data as defined by the GDPR Personal, anonymous, pseudonymous and special categories Controllers and Processors Roles and relationships of controllers and processors as defined by the GDPR Processing Personal Data Data processing and GDPR processing principles Applying the GDPR Legal grounds for processing personal data Data subject rights Data subject rights Applying rights Controller and processor obligations Information provision obligations Controller obligations for providing information about data processing activities to data subjects Supervisory authorities as set out in the GDPR Cross-border data transfers Options and obligations under the GDPR for transferring data outside the European Economic Area Adequacy decisions Safeguards and derogations Compliance considerations Applying European data protection laws Legal bases and compliance requirements for processing personal data in practice Processing employee data Surveillance Direct marketing Internet technology and communications Security of processing Considerations and duties of controllers and processors for ensuring security of personal data GDPR specifications for providing notification of data breaches Accountability Accountability requirements Data protection management systems Data protection impact assessments Data protection policies Role of the data protection officer Supervision and enforcement Role, powers and procedures of supervisory authorities Composition and tasks of the European Data Protection Board Role of the European Data Protection Supervisor Remedies, liabilities and penalties for noncompliance as set out in the GDPR Additional course details: Nexus Humans Certified Information Privacy Professional (CIPP/E) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Information Privacy Professional (CIPP/E) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This class is designed for enterprise architects, solution architects, and business analysts working to earn their Salesforce Application Architect credential, or for application architects looking to get more hands-on experience. Overview Design data models that scale gracefully Leverage Salesforce sharing mechanisms at an advanced level Evaluate the nuances of field types and pick the right one for the circumstances Make data model decisions that minimize record locking and other performance degradations Dive into the two cornerstone domains of being an Application Architect: Data Architecture and Management, and Sharing and Visibility. In this 4-day workshop, our Architect experts will present you with a case study scenario that will be broken down and digested through iterative exploration. Learn how to design and build secure, scalable, and high-performing solutions through a combination of lecture, demos, hands-on exercises, and workshop presentations and discussions. Application Architect Overview Assess the Requirements to Become an Application Architect Understand the Real-World Expectations of Application Architects Review the Core Characteristics of Successful Application Architects Scenario Introduction Review the Application Architecture Scenario Identify Scenario Problem Areas Identify Scenario Actors and Licensing Architecture Documentation Understand Key Architecture Documentation Requirements Learn About Best Practices for Artifact Documentation Produce Architecture Documents Data Modeling Identify Relationship Types and Their Impact on Record Access, User Interface, and Reporting Review the Considerations for Changing Field Types Review the Considerations for Modifying Data Models with Schema Builder Review the Considerations for Importing and Exporting Data Identify Use Cases of External Objects Determine an Appropriate Data Model Understand Design Implications with Complex Environments and Large Data Volumes (LDV) Data Management Review the Considerations for Working with LDV Review Data Lifecycle Concepts and Mechanisms Review Master Data Management and System of Record Concepts Review Data Migration, Planning, Preparation, and Execution Identify Potential LDV and Calculate Expected Volumes Go Further with Indexes Standard and Custom Skinny Tables Lock Records Security Model Review the Considerations for Working with Internal and External Sharing Models Restrict and Extend Object and Field Access Determine Sharing Solutions Identify Record Sharing Mechanisms (Declarative, Programmatic, Implicit) Understand Teams Concepts (Account, Opportunity, Case) Understand Person Accounts and Its Implication on Sharing Encrypt Data Sharing in Communities Understand Community Security Mechanisms Secure Integration Endpoints Integrate and Specify Connected Apps and Named Credentials Advanced Security & Visibility Concepts Implement Security & Visibility Controls with Apex and Visualforce Review Territory Management and Its Implication on Data Management, Sharing, and Visibility Review Divisions and Its Implication on Data Management, Sharing, and Visibility Understand Security and Visibility Controls on 'Special' Objects Solution Design Determine When to Leverage Standard Products Functionality vs. Custom Build vs. AppExchange Understand Declarative and Programmatic Configuration Get to Know the Order of Execution Automate Business Processes Consider Reporting and Analytics Needs Consider How to Store and Access Content/Files Apply Solution Design Concepts to Real-World Problems and Scenarios Deployment & Integration Best Practices Review the Application Lifecycle Understand How Sandboxes Should Be Used Review Deployment Options Identify Integration Patterns Wrap-up Review a Practice Scenario Review What Was Covered Additional course details: Nexus Humans Salesforce Build Application Architect Expertise (ARC901) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Build Application Architect Expertise (ARC901) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours Overview SDWAN Overview Cisco SDWAN Hardware Deploying the Overlay Configuring vManage Deploying using Templates Creating Policies Monitoring vManage vAnalytics Troubleshooting Tools for VManage In this Implementation and Configuration SDWAN Course, students will deploy and configure SD-WAN Controllers, vEdge Devices, and Cisco IOS-XE Devices. Students will create Multiple Device and CLI Templates that will allow Hundreds of devices to be deployed using only a few Centralized Templates. Students will create Security Policies to enable the Enterprise Firewall, IDS/IPS, URL Filtering, and Web Layer Security to protect and allow Enterprises to deploy Cloud applications as well as Direct Internet Access (DIA). Students will also create Local and Central Policies that enable a Centralized Policy control of WAN Routing and device QOS configuration and enforcement. Students will also learn how Cisco SD-WAN allows Enterprises to deploy an effective Cloud Solutions such as Amazon AWS, Microsoft Azure, and Google Cloud. Students will also learn how to Monitor and Troubleshoot the SD-WAN Solution. SDWAN Overview Describe what a Software-Defined Wide Area Network (SD-WAN) is Describe the secure extensible network Describe the function of the virtual IP fabric created in the SD-WAN solution What is SDWAN Cisco Cloud vs On-premises vs private cloud management Cisco IWAN vs Viptela SDWAN IWAN Migration to SDWAN SDWAN Integration with Cisco Cisco SDWAN Licensing Deploying Cisco SDWAN Controllers On-Prem vs Cloud deployment vManage NMS vBond Orchestrator Deploy the vSmart Controller Controller High Availability Cluster Management Cisco SDWAN Certificates and Whitelists On-Prem vs Cloud Certificate deployment Controller Certificates Hardware Device Certificates Software Device Certificates Certificates Device Whitelists Controller Whitelists Cisco SDWAN Edge Devices vEdge Appliances vEdge Cloud Cisco IOS-XE Platforms Cisco CSR 1000V Router Cisco 54xx Enterprise Network Compute System (ENCS) Cisco SDWAN Fabric and Overview Virtual Fabric Overview Overlay Management Protocol Transport Locators (TLOCs) Multicast TCP Optimization Opening Firewall Ports Software Installation and Upgrade vEdge Routers Deploying vEdge Routers Migrating IOS-XE Devices to Cisco SD-WAN Zero Touch Provisioning Deploy AWS Gateway using the AWS Wizard Cisco SD-WAN Security Solution Security SDWAN IOS-XE Security SDWAN vEdge Security Firewall Ports Control Plane Security Data Plane Security Traffic Segmentation Service Chaining Cloud Security Enterprise Firewall Quality of Service Application Visibility and Recognition Differentiated Services-Quality of Service Critical Applications SLA Path MTU Discovery TCP Performance Optimization Bidirectional Forwarding Detection (BFD) vEdge Router Queuing Configuring vManage Using the vManage Interface Using the vManage Dashboard Administration Configuration SD-WAN Templates Templates Wide Area Application Server (WAAS) Maintenance Configure Cisco Umbrella Quality of Service (QoS) SD-WAN Policies Local Policies vs Central Policies Policies Smart policies (Control, Data, AppRoute, cflowd) SD-WAN Cloud OnRamp SAAS Cloud OnRamp IAAS vAnalytics Applications Network Availability Network Health vAnalytics Dashboard Monitoring vManage Network ACL Log Alarms Audit Log Events Geography View Device Information View Link Information Configure Geographic Coordinates for a Device Troubleshooting Tools for vManage Using vManage to Troubleshoot the environment Operational Commands Rediscover Network CLI Command to troubleshoot the environment. SSH Terminal Additional course details: Nexus Humans ICSDWAN-CT-Implementing, Configuring, Monitoring, and Troubleshooting Cisco (Viptela)SDWAN training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ICSDWAN-CT-Implementing, Configuring, Monitoring, and Troubleshooting Cisco (Viptela)SDWAN course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Report Authors Overview What is IBM Cognos Analytics ? Reporting Examine dimensionally modelled and dimensional data sources Examine personal data sources and data modules Examine List reports Aggregate measure/fact data Use shared dimensions to create multi-fact queries Add repeated information to reports Create crosstab reports Create complex crosstab reports Format, sort, and aggregate data in a crosstab report Create discontinuous crosstab reports Create Visualization reports Add business logic to reports using IBM Cognos Analytics ? Reporting Focus reports using filters Focus reports using prompts Augment reports using calculations Extend report functionality in IBM Cognos Analytics - Reporting Customize reports with conditional formatting Conditionally format one crosstab measure based on another Drill-through definitions Enhance the report layout Use additional report building techniques This offering provides Business and Professional Authors with an introduction to report building techniques using relational data models. Techniques to enhance, customize, and manage professional reports will be explored. Activities will illustrate and reinforce key concepts during this learning opportunity. What is IBM Cognos Analytics - Reporting? Create a simple list report Create a report from a dimensionally modeled relational data source Examine personal data sources and data modules Upload personal data Upload custom images Use navigation paths Create a report from a personal data source Examine list reports Group data in a list Format columns in a list Include headers and footers in a list Enhance a list report Aggregate measure/fact data Identify differences in aggregation Explore data aggregation Use shared dimensions to create multi-fact queries Create a multi-fact query in a list report Add repeated information to reports Create a mailing list report Create crosstab reports Add measures to a crosstab Data sources for a crosstab Create a simple crosstab report Create complex crosstab reports Add items as peers Create crosstab nodes and crosstab members Create a complex crosstab report Format, sort, and aggregate data in a crosstab Sort, format, and aggregate a crosstab report Create discontinuous crosstab reports Present unrelated items using a discontinuous crosstab Create a visualization report Create and format a visualization report Create a report that uses a Map visualization Show the same data graphically and numerically Focus reports using filters Apply filters to a report Apply a detail filter on fact data in a report Apply a summary filter to a report Focus reports using prompts Create a prompt by adding a parameter Add a value prompt to a report Add a Select & search prompt to a report Create a cascading prompt Augment reports using calculations Add calculations to a report Display prompt selections in the report title Customize reports with conditional formatting Create a multilingual report Highlight exceptional data and conditionally render a column Drill-through definitions Let users navigate to related data in IBM Cognos Analytics Enhance report layout Create a report structured on data items Create a condensed list report Use additional report building techniques Section a report and reuse objects within the same report Reuse layout components in a different report Explore options for reports that contain no data Additional course details: Nexus Humans B6158 IBM Cognos Analytics - Author Reports Fundamentals (v11.0.x) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the B6158 IBM Cognos Analytics - Author Reports Fundamentals (v11.0.x) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components. Students will have extensive labs in which they will Administer and troubleshoot a Cisco 12.5 UC Deployment.Participants will gain in-depth practical knowledge with exercises on administering and troubleshooting of all Cisco UC Components. Tools for Managing UC Collaboration 12.5 Prime Collaboration Deployment Manager Overview 12.5 Bulk Admin Tool (BAT) Importing and Exporting Settings Importing and Exporting Users Importing and Exporting Phones Phone Migrations Unsupported IP Phone Models CUCM Upgrades Loading COP Files Unified Communication Manager 12.5 Cisco Smart Licensing Cisco Unified Communication Manager Overview Cisco UCM Configuration Redundancy Services Service Parameters Enterprises Parameters User Configuration LDAP Integration Synchronization Authentication Attribute Mapping Filters Endpoint Configuration Creating and Modifying Phone and Configuration Call Routing Implementing Calling Privileges Partitions and CSSs Configuration Implementing Extension Mobility Media Resources Cisco Meeting Server Troubleshooting UCM Features CAR (CDR Accounting and Reporting) Tool Reports Dialed Number Analyzer RTMT Log Collection Use RTMT to View Performance Counters Troubleshooting Common Endpoint Registration Issues Disaster Recovery System Remote Site Redundancy Gateway Gateway Overview Cisco H323 Gateways Cisco MGCP Gateways Cisco IOS SIP Gateways Troubleshooting IOS Gateways Cisco Emergency Responder (CER) 12.5 CER Overview Emergency Notifications CER Redundancy and Clustering Integration with CUCM Cisco Emergency Responder Administration Interfaces Configuring Users and Role-Based System Access Configuring Cisco Emergency Responder Notification by IP Subnet SNMP Overview Adding new switches Notification by Switch Port Cisco Unified Communications Mobile and Remote Access (MRA) MRA Overview Expressway Edge MRA Licensing MRA Components Certificates Integrating Cisco Unified IM and Presence 12.5 IM&P and Jabber Overview Configure Service Discovery DNS Record Requirements Install Cisco Jabber Cisco Jabber in Softphone Mode Set Up Cisco Jabber in Full UC Mode Integrating CUCM and IM&P Configuring CUCM Services for Jabber Troubleshooting Jabber Integrating Cisco Unity Connection 12.5 Cisco Unity Connection Overview Cisco Unity Connection Integration Using SIP Cisco Unity Connection Call Handlers Configuring Search spaces and Partitions Cisco Unity Connection Administration Cisco Unity Connection Integration Troubleshooting Tools RTMT Using Port Monitor to Troubleshoot Voice Mails Cisco Unity Audiotext Application Unified Messaging Cisco Meeting Server (CMS) Introduction to Cisco Meeting Server Configuring CMS Configuring Meetings with CMS Configuring Spaces with CMS Scheduling Meeting with TMS Cisco UCCX Cisco Unified Contact Center Express Overview Cisco Unified Contact Center Express Administration Agents Skills Queues Basic Scripting (Overview) Finesse Reporting CUIC Cisco Paging Server (InformaCast) InformaCast Overview InformaCast Administration IP Phone Paging Analog Paging Multicast Requirements Using InformaCast Troubleshooting Using Troubleshooting Methodology Analyze the Troubleshooting Process Troubleshooting Methodology in Complex Environments Define the Problem Gather Facts Consider Possibilities Create an Action Plan Implement an Action Plan Observe Results Restart the Problem-Solving Process Document Facts Using Troubleshooting and Monitoring Tools Cisco Unified Serviceability Cisco Unified RTMT Performance Monitor and Data Logging Trace File Collection Troubleshooting Common Gateway and Endpoint Registration Issues IP Phone Initialization Common DHCP-Related and TFTP-Related Issues Using Ping to Cisco IP Phones Cisco Unified IP Phone Status Messages Cisco Unified IP Phone Network Configuration Additional course details: Nexus Humans Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for business users, educators, students, and knowledge workers in a variety of roles and fields who want to be able to use the apps included in Google Workspace to create and manage various types of files and communicate and collaborate with colleagues. Overview In this course, you will use the various apps included in Google Workspace to work productively as part of a team. You will: Navigate the Google Workspace environment and use Gmail to send and manage email correspondence. Manage schedules using Google Calendar™. Communicate with colleagues over text, voice, and video using Google Chat and Google Meet. Store and share files using Google Drive. Collaborate on documents using Google Docs, Google Slides™, and Google Keep™. Collaborate on data using Google Sheets and Google Forms™. Collaborate on websites using Google Sites™. The core productivity apps that make up the Google Workspace? suite enable users to work together on a variety of projects and tasks across many different industries and job roles. This course will teach you how to work efficiently and effectively in apps like Gmail?, Google Drive?, Google Docs?, Google Sheets?, Google Meet?, Google Chat?, and more?all while participating in a collaborative team environment. Lesson 1:Getting Started with Google Workspace Topic A: Navigate Google Workspace Topic B: Send and Manage Email Using Gmail Lesson 2:Managing Schedules Using Google Calendar Topic A: Create and Manage Events Topic B: Customize Calendars Topic C: Create and Share Calendars Topic D: Create and Manage Tasks Lesson 3:Communicating Using Google Chat and Google Meet Topic A: Chat Using Google Chat Topic B: Participate in Meetings Using Google Meet Lesson 4:Storing and Sharing Files Using Google Drive Topic A: Add Files and Folders Topic B: Manage Files and Folders Lesson 5:Collaborating on Documents Using Docs, Slides, and Keep Topic A: Create and Edit Documents Using Google Docs Topic B: Design Presentations Using Google Slides Topic C: Take Notes Using Google Keep Lesson 6:Collaborating on Data Using Sheets and Forms Topic A: Create and Manage Spreadsheets Using Google Sheets Topic B: Design Surveys Using Google Forms Lesson 7:Collaborating on Websites Using Sites Topic A: Create and Edit Sites Topic B: Share and Publish Sites