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Get ready for an exceptional online learning experience with the Business Studies, Stakeholder Management, CRM & People Management bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This Business Studies, Stakeholder Management, CRM & People Management is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Business Studies package has something for everyone. As part of this package, you will receive complimentary PDF certificates for all courses in Business Studies bundle at no extra cost. Equip yourself with the Business Studies bundle to confidently navigate your career path or personal development journey. Enrol our Business Studies bundle today and start your career growth! This Business Studies Bundle Comprises the Following CPD Accredited Courses: Business Studies Stakeholder Management Customer Relationship Management Forecasting in a Time of Uncertainty PR: Public Relations Maximise Your Personal Productivity: Negotiation Skills Course Contract Management Course Commercial Management Developing Effective Stakeholder Relationships for Leaders International Business Principles Business Development Fundamentals: Lean Strategies for Business Communication Masterclass Building Strong Relationships Organisation & People Management Equality, Diversity and Discrimination Cross-Cultural Awareness Training Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: By completing the Business Studies, Stakeholder Management, CRM & People Management course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Business Studies Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Business Studies Bundle. Build a strong knowledge base in your chosen course via thisbundle. Benefit from the flexibility and convenience of online learning. With the Business Studies package, validate your learning with a CPD certificate. Each course in Business Studies, Stakeholder Management, CRM & People Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Business Studies, Stakeholder Management, CRM & People Management, a rich anthology of 20 diverse courses. Each course in the Business Studies bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Business Studies, Stakeholder Management, CRM & People Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Business Studies package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Studies, Stakeholder Management, CRM & People Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Business Studies, Stakeholder Management, CRM & People Management course. Career path Unleash your potential with the Business Studies, Stakeholder Management, CRM & People Managementbundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Business Studies bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Description: Marketing skills can be acquired through training and experience where we will provide you with the skills you will need in marketing without the hassle of going through the process of traditional education. We will not only provide you with the basics in Marketing, but we will also provide you with the different types of marketing that are popular nowadays. These types are (1) Digital Marketing; (2) Social Media Marketing; and (3) Viral Marketing. You will also learn how to create marketing goals and strategies suited for your business. You will not regret if you avail this marketing bundle course. Who is the course for? Marketing professionals or business owners who want to learn more about marketing. Anyone who needs to become an expert in the marketing area. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Marketing (4 Course Bundle) would be beneficial for the following careers: Business Development Specialist Entrepreneur Marketing Manager Promotions Staff Sales Specialist Top Executive. Marketing Module One - Getting Started 00:30:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 00:20:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Level 3 Diploma in Marketing- Activities 00:00:00 Digital Marketing Sales and Marketing 00:30:00 How Internet Marketing Works 01:00:00 How To Make Money With Internet Marketing 01:00:00 What is Affiliate Marketing 00:30:00 Competition in Internet Marketing 00:30:00 Researching in Internet Marketing 01:00:00 Desperate Niches 00:30:00 Profitable Niches 00:30:00 Clickbank 00:30:00 What is Traffic? 00:30:00 Traffic vs. Relevance 00:30:00 Article Marketing 01:00:00 Paid forms of Traffic - 1 01:00:00 Paid forms of Traffic - 2 01:00:00 Keywords in SEO(Search Engine Optimization) 00:30:00 Search Engine Optimization 2 00:30:00 Best SEO Practice 02:00:00 Blogs - WordPress 01:00:00 Blogs - WordPress II 03:00:00 Email Marketing I 00:30:00 Email Marketing II 01:00:00 Internet Marketing Strategy I 01:00:00 Your own website vs free options online I 00:30:00 Your own website vs free options online II 01:00:00 Social Media Marketing Introduction 00:30:00 Understanding the Value of Social Media Buzz and What It Can Do For Your Business 01:00:00 Developing a Winning Social Media Marketing Plan 01:00:00 Setup and Manage a Facebook Page That Works 01:00:00 Tweet Your Way to Online Prominence 01:00:00 Build Your Network with LinkedIn 01:00:00 Captivate Your Audience with YouTube 01:00:00 Conclusion 00:15:00 Viral Marketing INTRODUCTION 00:15:00 ELEMENTS OF VIRAL MARKETING 00:30:00 VIRAL MARKETING CASE STUDY: HOTMAIL 00:30:00 FORMS OF VIRAL ADVERTISING 00:30:00 ADVANTAGES OF VIRAL MARKETING 00:30:00 THE FUTURE OF VIRAL MARKETING 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Marketing (4 Course Bundle) 00:30:00 Final Exam Final Exam- Marketing (4 Course Bundle) 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you part of the sales industry and want to become an expert in this field? Whether you are struggling with sales management in your business or you just want to increase your sales, you will learn the necessary skills, knowledge and information about sales management through this course. Description: Sales Management is important for businesses since sales are the basis for measuring the success of any profit-oriented organisations. You can learn through this course how to be an effective and successful sales expert. Learning the language of sales is the first step to make an effective sales pitch. You will learn to handle any sales objections that may come in your way. Through this course, you will learn to seal a deal and follow up on your sales projects. More importantly, you will learn how to set sales goals, manage sales data and use a prospect board to improve the sales of your business. Who is the course for? Professionals of the sales industry who wants to learn and become an expert in sales management and be able to maintain or increase the sales of the business. People who have an interest in learning about sales management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Sales Management Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Business Development Specialist Entrepreneur Marketing and Promotions Officer Sales Executive Sales Manager Strategist. Sales Management Module One - Getting Started 01:00:00 Module Two - Understanding the Talk 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 01:00:00 Salesmanship Introduction To Salesmanship 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Sales Communication Communication Basics 00:30:00 The Importance Of Self Esteem 00:30:00 Oral Communication Strategies 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Sales and Marketing Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Activities Advanced Diploma in Sales Management- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Sales Management 00:20:00 Final Exam Final Exam- Advanced Diploma in Sales Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Statistical Concepts and Application with R Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Statistical Concepts and Application with R Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction to the course Introduction 00:03:00 Single Linear Regression Install R, RStudio and Basic Functionality 00:08:00 Basics of Linear Regression 00:03:00 Basics of Linear Regression Ctnd 00:03:00 Linear Regression Analysis 00:09:00 Linear Relationships 00:09:00 Line of Best Fit, SSE and MSE 00:05:00 Linear Regression Analysis Ctnd 00:02:00 Regression Results and Interpretation 00:10:00 Predicting Future Profits 00:13:00 Statistical Validity Tests 00:09:00 Statistical Validity Discussion 00:07:00 Single Linear Regression 00:06:00 Multiple Linear Regression Single Linear Regression 00:06:00 Importing the data 00:04:00 Correlation Matrix and MLR 00:08:00 MLR Results and ANOVA 00:07:00 The Best Model? 00:05:00 Interaction Terms and Validity Testing 00:18:00 ANOVA and Predictions 00:18:00 Non-linear Regression Non-linear Regression (and Recap) 00:07:00 Logistic Regression Overview 00:22:00 Logistic Regression: Odds, Logs and Poisson 00:13:00 Logistic Regression: Fitting the Models in R 00:24:00 Optimization Theory and Differential Calculus Differential Calculus - Finding the Maximum and the Minimum 00:15:00 Differential Calculus: One Unknown Input 00:08:00 Analysis in R: One Unknown Input Differential Calculus 00:29:00 Differential Calculus - Two Unknown Inputs 00:07:00 Analysis in R: Two Unknown Inputs Differential Calculus 00:44:00 Downloadable Resources Resource - Statistical Concepts and Application with R 00:00:00

24-Hour Flash Sale! Prices Reduced Like Never Before!! Financial literacy and proficiency in accounting software are not just assets but necessities. With over 60% of UK businesses utilising digital accounting tools like Xero and Sage 50, the demand for skilled professionals in these areas is surging. This course bundle, encompassing Xero Accounting & Bookkeeping, Payroll Management, UK Tax Accounting, Sage 50 Diploma, and Excel Data Analysis, is tailored to arm you with the expertise required to navigate the financial landscapes of modern businesses efficiently. Get to learn the ins and outs of financial management and accounting software and elevate your accounting skills. You'll start with mastering Xero for Accounting and Bookkeeping, followed by in-depth Payroll Management techniques and UK Tax Accounting principles. The Sage 50 Diploma will further your understanding of another leading accounting software, while Excel Data Analysis equips you with critical skills to analyse financial data effectively. Each course is structured to build your competence and confidence in managing financial records, compliance, and analysis. Courses Included in this Xero, Payroll, Bookkeeping, Sage 50, Excel - 5 in 1 Bundle Bundle: Course 01: Xero Accounting & Bookkeeping at QLS Level 7 Course 02: Payroll: Payroll Management Course 03: UK Tax Accounting Course Course 04: Sage 50 Diploma Course 05: Excel Data Analysis Course 06: Financial Modelling Using Excel Course 07: Accountancy Course 08: Corporate Finance: Profitability in a Financial Downturn Course 09: Financial Analysis Course Course 10: Financial Management Course 11: Improve your Financial Intelligence By completing this Xero, Payroll, Bookkeeping, Sage 50, Excel training, you'll not only boost your employability and professional value but also gain the confidence to make informed financial decisions. Step into the future of finance with these essential tools at your fingertips. Enrol now and become proficient in financial management software! Learning Outcome of Xero, Payroll, Bookkeeping, Sage 50, Excel: Master Xero for comprehensive bookkeeping and accounting tasks. Implement effective payroll management and navigate UK tax regulations. Gain proficiency in Sage 50, enhancing your software versatility. Analyse and interpret financial data using advanced Excel techniques. Ensure compliance with current financial laws and standards. Streamline financial processes and reporting within any business environment. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Xero, Payroll, Bookkeeping, Sage 50, Excel Get a free student ID card with Xero, Payroll, Bookkeeping, Sage 50, Excel Training program (£10 postal charge will be applicable for international delivery) The Xero, Payroll, Bookkeeping, Sage 50, Excel is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Xero, Payroll, Bookkeeping, Sage 50, Excel course materials The Xero, Payroll, Bookkeeping, Sage 50, Excel comes with 24/7 tutor support Start your learning journey straight away with Xero, Payroll, Bookkeeping, Sage 50, Excel! *** Course Curriculum *** Course 01: Xero Accounting & Bookkeeping at QLS Level 7 Module 01: Introduction Module 02: Getting Started Module 03: Invoices And Sales Module 04: Bills And Purchases Module 05: Bank Accounts Module 06: Products And Services Module 07: Fixed Assets Module 08: Payroll Module 09: VAT Retur Course 02: Payroll: Payroll Management Module 01: Payroll System in the UK Module 02: Payroll Basics Module 03: Company Settings Module 04: Legislation Settings Module 05: Pension Scheme Basics Module 06: Pay Elements Module 07: The Processing Date Module 08: Adding Existing Employees Module 09: Adding New Employees Module 10: Payroll Processing Basics Module 11: Entering Payments Module 12: Pre-Update Reports Module 13: Updating Records Module 14: e-Submissions Basics Module 15: Process Payroll (November) Module 16: Employee Records and Reports Module 17: Editing Employee Records Module 18: Process Payroll (December) Module 19: Resetting Payments Module 20: Quick SSP Module 21: An Employee Leaves Module 22: Final Payroll Run Module 23: Reports and Historical Data Module 24: Year-End Procedures Course 03: UK Tax Accounting Course Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the Xero, Payroll, Bookkeeping, Sage 50, Excel course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Xero, Payroll, Bookkeeping, Sage 50, Excel bundle. This bundle is ideal for: Accountants Finance managers Bookkeepers Business owners Finance students Career upskillers Requirements You will not need any prior background or expertise to enrol in this Xero, Payroll, Bookkeeping, Sage 50, Excel course. Career path After completing this Xero, Payroll, Bookkeeping, Sage 50, Excel bundle, you are to start your career or begin the next phase of your career. Xero Certified Accountant - £25,000 to £50,000 Payroll Manager - £30,000 to £45,000 Sage 50 Accountant - £22,000 to £40,000 Financial Analyst - £30,000 to £60,000 Bookkeeper - £20,000 to £35,000 Data Analyst - £25,000 to £55,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Xero, Payroll, Bookkeeping, Sage 50, Excel Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Having a holistic understanding of telephone etiquette can make a huge difference to your customers and your profits. This course is ideal for you, whether you frequently deal with customers on the telephone or about to enter into telemarketing and become a customer service representative, receptionist, call centre agent, or customer-facing employee. Learn the fundamental telephone etiquette skills and understand how to handle an office telephone system expertly. Moreover, you will determine how to control tone, rate of speech and pitch for improving voice quality, and discover plenty of tips and tricks for handling rough or angry callers. In just 75 Minutes, you will: Be able to handle interoffice calls and voicemail messages Successfully eliminate phone distractions and correct poor telephone etiquette Develop and master the techniques that improve your organization's image Handle incoming and outgoing calls precisely that win more business Correctly respond to rude or hostile customers Answer the phone expertly at your business Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Telephone Skills Training is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic backgrounds to learn more on this subject. This lesson is ideal for: Customer Service Assistants Customer Service Representatives Call Center Agents Small Business Owners Sales Assistants Course Content Telephone Skills Training Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam - Telephone Skills Training 00:20:00 Final Exam Final Exam - Telephone Skills Training 00:20:00 Assignment Assignment - Telephone Skills Training 2 days, 10 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The aim of this course is to help the learner appreciate the value of investment analysis and how important it is for people who want to reach their financial objectives. After the successful completion of the course, you will be able to learn about the following; Understand the difference between direct and indirect investments and the advantages and disadvantages of each in terms of risk and return. Learn the key measures of return and risk used in investment analysis, including expected return, standard deviation, and Sharpe ratio, and how to calculate them. Explore the determinants of the required rate of return, including risk-free rate, market risk premium, and beta, and understand how these factors affect investment decisions. Gain a solid understanding of correlation and coefficient of determination, and how they are used to measure the strength and direction of the relationship between two assets. Dive into the concept of returns, including the different types of returns such as capital gains, dividends, and interest, and how they impact investment analysis and decision-making. Discover the effect of diversification on investment risk, and how to construct a diversified portfolio that balances risk and return. Investment analysis is critical for individuals seeking to achieve their financial goals. Whether you are a seasoned investor or just starting out, understanding investment analysis principles can help you make informed decisions and achieve optimal returns on your investments. This course will provide a comprehensive introduction to investment analysis, covering everything from the basics of investment vehicles to the intricacies of portfolio construction and risk management. By the end of this course, you will have a solid foundation in the principles and practices of investment analysis, enabling you to confidently navigate the world of finance and achieve your financial objectives. Join us on this exciting journey to master the art of investment analysis and take control of your financial future! The aim of this course is to make the learner understand the importance of investment analysis which is critical for individuals seeking to achieve their financial goals. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Investment Analysis Self-paced pre-recorded learning content on this topic. Introduction to Investment Analysis Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Investment Analyst Portfolio Manager Financial Advisor Financial Planner Trader Wealth Manager Investment Banker Asset Manager Risk Manager Hedge Fund Manager Private Equity Investor Corporate Finance Manager Entrepreneur Regulator Policy Analyst Business Executive Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

NVQ Assessor CPD Certified Are you willing to gain practical expertise to assess in the NVQ assessor field? If so, then you must try our exclusive NVQ assessor course to become qualified assessors. The NVQ assessor course teaches the principles and practices of assessing vocational qualifications in various industries. Also, the NVQ assessor: NVQ assessor course helps to develop skills in conducting assessments, providing constructive feedback, and maintaining assessment records. From the NVQ assessor: NVQ assessor course, students also gain insights into assessment regulations and standards. Moreover, the NVQ assessor: NVQ assessor will help you acquire the expertise needed to assess candidates effectively. Join us and take the next step in your career as a certified NVQ assessor! Special Offers of this NVQ Assessor: NVQ Assessor Course: This NVQ assessor: NVQ assessor Course includes a FREE PDF Certificate. Lifetime access to this NVQ assessor: NVQ assessor Course Instant access to this NVQ assessor: NVQ assessor Course 24/7 Support Available to this NVQ assessor: NVQ assessor Course NVQ Assessor: NVQ Assessor Unlock your career potential with our NVQ Assessor course. Gain the skills to become a certified NVQ assessor and excel in vocational education. Elevate your expertise and join the ranks of esteemed NVQ assessors. Who is this course for? NVQ Assessor: NVQ Assessor The NVQ assessor diploma is intended for a broad group of people who want to improve their NVQ assessor knowledge and abilities. NB: Please be informed that this course doesn't provide any formal qualification. To get qualified, you have to join programs such as - Level 3 Certificate in Assessing Vocational Achievement (CAVA) formerly A1 Online NVQ Level 3 Assessing (CAVA) Level 3 Award in Understanding the Principles and Practices of Assessment (RQF) Level 3 Award in Understanding the Principles and Practices of Assessment (CAVA, A1, TAQA) Level 4 Award in Internal Quality Assurance Classroom NVQ Level 3 Assessing (CAVA) Requirements NVQ Assessor: NVQ Assessor To enrol in this NVQ Assessor: NVQ Assessor Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our NVQ Assessor: NVQ Assessor Course. Be energetic and self-motivated to complete our NVQ Assessor: NVQ Assessor Course. Basic computer Skill is required to complete our NVQ Assessor: NVQ Assessor Course. If you want to enrol in our NVQ Assessor: NVQ Assessor Course, you must be at least 15 years old. Career path NVQ Assessor: NVQ Assessor Following your completion of the NVQ assessor diploma, you may choose to work as an NVQ assessor specialist, NVQ assessor researcher, or NVQ assessor educator.

The course offers insights into global investment and financial risks and explores the nature of global sources of funds. The learner will be able to employ tools and analysis techniques to identify potential risks and strategies to mitigate the same.  After the successful completion of this lecture, you will be able to understand the following: Understanding Sources of Finance and types of finance. Understanding Global Risk and its types. Understanding Financial Risk and its types. Understanding Strategic Financial Management. Risk Assessment Tools & Techniques. Capital Asset Pricing Model. Cost of Capital. WACC. Understanding Risk Mitigation & Risk Mitigation Techniques. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Sources of Finance & Techniques to Manage Global Risk Quiz: Understanding Sources Of Finance & Techniques To Manage Global Risk Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Finance Manager Risk Manager Change Manager Organizational Behaviour Specialist Operations Manager Team Lead Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

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