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In a world where the digital realm is becoming the new norm, mastering the art of remote teaching is akin to unlocking a treasure trove of educational prowess. Imagine harnessing the power to captivate minds, ignite curiosity, and inspire learning, all from the comfort of your own space. With our comprehensive training, you'll embark on a transformative journey into the heart of remote pedagogy, where innovation meets effectiveness. Key Features: CPD Certified Developed by Specialist Lifetime Access Delve into the very essence of remote teaching with an introductory module designed to fuel your passion and equip you with a foundational understanding. From there, navigate the intricacies of tailored strategies, meticulously crafted to engage learners across virtual landscapes. Uncover a plethora of cutting-edge tools at your disposal, each one a conduit for seamless interaction and dynamic instruction. As you progress, immerse yourself in a rich tapestry of methods honed for the digital domain, honing your expertise with each nuanced approach. Finally, elevate your craft with a treasure trove of instructional strategies and insider tips, ensuring your journey culminates in a symphony of educational excellence. Step into the realm of remote teaching mastery, where innovation knows no bounds and learning knows no limits. Course Curriculum Module 01: Introduction to Remote Teaching Module 02: Remote Teaching Strategies Module 03: Remote Teaching Tools Module 04: Remote Teaching Methods Module 05: Instructional Strategies & Final Tips Learning Outcomes: Analyse remote teaching methods for effective virtual education delivery. Implement remote teaching strategies to engage and motivate online learners. Explore a variety of remote teaching tools for interactive online sessions. Develop instructional strategies tailored to remote teaching environments. Apply final tips for enhancing remote teaching effectiveness and efficiency. Evaluate remote teaching approaches to improve overall teaching practices. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Teachers transitioning to remote teaching. Educators seeking to enhance online teaching skills. Professionals interested in virtual education delivery. Individuals considering a career in online education. Anyone looking to improve remote teaching effectiveness. Career path Online Tutor Virtual Classroom Coordinator E-Learning Content Developer Remote Education Consultant Online Course Designer Virtual Learning Facilitator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Get ready for an exceptional online learning experience with the Product Management & Business Management bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Product Management & Business Management bundle is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Product Management package has something for everyone. As part of the Product Management & Business Management package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Product Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following 30 CPD Accredited Courses: Course 01: Product Management Course 02: Product Management for Maximum Sales Course 03: Digital Product Management Course 04: Quality Management Course 05: Branding Fundamentals for New Business Course 06: Business Management Course 07: Fundamentals of Entrepreneurship Course 08: Strategic Planning and Analysis for Marketing Course 09: Marketing Secrets for High Sales Course 10: Complete Online Marketing & Advertising Course Course 11: Sales Skills Course 12: NLP For Sales, Persuasion & Influence Course 13: Increase Your Sales Through a Profitable Pricing Strategy Course 14: Level 3 E-commerce Management Course 15: Digital Marketing Starting an Online E-Commerce Store Course 16: Social Media Marketing Strategy Course 17: Learn to Drive Traffic into Sales through Digital Marketing Course 18: Lead Generation and Attraction Marketing Training Course 19: Retail Management Course 20: Merchandising Course 21: Visual Merchandising Diploma Course 22: Logistic Management Course 23: Import/Export Course 24: Supply Chain Management Course 25: Certificate in Purchasing and Procurement Course 26: Operations Management: Process Mapping & Supply Chain Course 27: Customer Relationship Management Course 28: SAP Controlling (CO) - Product Costing S4HANA Course 29: Xero Accounting and Bookkeeping Training Course 30: Microsoft Excel & Accounting Training What will make you stand out? Upon completion of this online Product Management & Business Management bundle, you will gain the following: CPD QS Accredited Proficiency with this Product Management bundle After successfully completing the Product Management bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Product Management bundle The online test with immediate results You can study and complete the Product Management bundle at your own pace. Study for the Product Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Product Management & Business Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Product Management & Business Management, a rich anthology of 30 diverse courses. Each course in the Product Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Product Management & Business Management bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Product Management & Business Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Product Management package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Product Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Product Management & Business Management bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Product Management & Business Management bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

24-Hour Flash Sale! Prices Reduced Like Never Before!! Did you know that over 50% of small businesses in the UK fail within the first 5 years of operation? One of the main reasons for this is poor financial management. But with the Xero Accounting & Bookkeeping bundle, you'll have the skills and knowledge to ensure your business not only survives but thrives. This comprehensive bundle includes 11 courses, all relevant and CPD-accredited, covering everything from Xero Accounting and Bookkeeping to GDPR compliance and Financial Management. You'll gain mastery over Managerial Accounting, and get up to speed with the latest in GDPR and Microsoft Excel. From managing payroll to analysing financial data for strategic decision-making, this course bundle equips you with the skills to manage business finances efficiently and compliantly. This Xero Accounting & Bookkeeping Bundle Package includes: Course 01: Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7 10 Premium Additional CPD QS Accredited Courses - Course 01: Xero Advisor Course 02: Bookkeeping Diploma Course 03: Sage 50 Diploma Course 04: Quickbooks Bookkeeping Course 05: UK Tax Accounting Course Course 06: Managerial Accounting Training Course 07: Accountancy Course 08: Financial Management Course 09: GDPR Course 10: Microsoft Excel Whether you're looking to advance your career or start your own business, the Xero Accounting & Bookkeeping bundle has everything you need to succeed. Enrol today, and don't let poor financial management hold you back - take control of your future with the Xero Accounting & Bookkeeping bundle. Learning Outcomes of this Xero Accounting & Bookkeeping Bundle Course: Master the functionalities of Xero, Sage 50, and QuickBooks for comprehensive bookkeeping. Navigate UK tax laws confidently and manage accounting tasks effectively. Utilize Excel 2019 for advanced financial analysis and data management. Ensure compliance with GDPR in handling financial and personal data. Develop managerial accounting strategies to aid in decision-making and financial planning. Enhance financial management skills, focusing on budgeting, forecasting, and financial reporting. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7 Module 01: Introduction Module 02: Getting Started Module 03: Invoices and Sales Module 04: Bills and Purchases Module 05: Bank Accounts Module 06: Products and Services Module 07: Fixed Assets Module 08: Payroll Module 09: VAT Returns Course 02: Xero Advisor Module 01: Getting Started Module 02: Setting Up Of The System Module 03: Customers And Suppliers Module 04: Fixed Assets Module 05: Bank Payments And Receipts Module 06: Petty Cash Module 07: Bank Reconciliation Module 08: Business Credit Card Account Module 09: Aged Reports Module 10: Payroll And Journals Module 11: Vat Return Module 12: Correction Of Error Course 03: Bookkeeping Diploma Module 01: Introduction to Bookkeeping Module 02: Manual System Module 03: Computerised Systems Module 04: How it Fits Together Module 05: Bookkeeping Basics Module 06: Ledgers Module 07: Trial Balance and Coding Module 09: PNL Account and Balance Sheet Module 10: AILE Personal =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring accountants and bookkeepers Small business owners Finance students Career changers Finance professionals Anyone interested in finance This Xero accounting software training program has been created to develop your Xero accounting skills and the overall understanding of the software. It has no association with Xero Limited and operates independently. Please note, that the certificate you receive upon completion is CPD accredited and not an official Xero certification. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Xero Certified Accountant - £40,000 to £55,000 Bookkeeper - £25,000 to £35,000 Financial Analyst - £35,000 to £50,000 Tax Accountant - £30,000 to £45,000 Payroll Manager - £28,000 to £40,000 Management Accountant - £35,000 to £50,000 Certificates Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

What amount of time would you say you are spending on marketing your business? An hour a day? A day a week? 95% of your day? All the more essentially, do you even know whether every one of those efforts is paying off? In this course, I will show you step by step how to build a successful marketing plan that will GUARANTEE that you're marketing endeavours are rewarded consistently The benefits of a planned marketing strategy are numerous. Business owners often rely solely on their intuition to make business decisions. While this simple knowledge is essential in the decision-making process, it may not provide you with all the facts you need to achieve marketing results. A marketing strategy will help you define business goals and develop activities to meet them. In this course, you will learn to create a Winning Marketing Plan, and you'll be off and running with marketing that you KNOW will work, in no time. Course Highlights Accredited Training in Successful Marketing Plan Creation is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Training in Successful Marketing Plan Creation into 18 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 15 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Training in Successful Marketing Plan Creation Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Training in Successful Marketing Plan Creation is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Training in Successful Marketing Plan Creation is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module-01 Introduction 00:15:00 About Successful Marketing Plan 00:30:00 Review the Business Plan 01:00:00 Why Do You Do Comparative Studies? 00:15:00 Research Methods For Business 00:30:00 Identify Your Business Plan 00:30:00 Module-02 How To Evaluate Market Demand For Your Product? 01:00:00 Consumer Trends In Business 00:30:00 Retail & Distribution Trends 00:30:00 Marketing and Pricing 00:15:00 Analysing Your Competition 01:00:00 Set Sales Objectives 00:30:00 Module-03 Defining Your Market 00:30:00 Positioning Your Product 01:00:00 Building A Marketing Strategy 01:00:00 The Importance of Brand Naming and Packaging 00:15:00 How To Create And Implement Successfully Business Plan 00:15:00 Evaluation Your Business Plan 00:30:00 Mock Exam Final Exam

The Level 1 Help Desk Training course is designed to equip individuals with the essential skills and knowledge required to become efficient and effective Helpdesk Administrators. From business telephone skills to customer service and organizational abilities, learners will develop key competencies to excel in this role. Learning Outcomes: Understand the role and responsibilities of a Helpdesk Administrator and the importance of their contributions. Develop excellent business telephone skills to handle incoming calls professionally and efficiently. Learn how to represent the boss and the company with professionalism and poise. Master essential tasks such as managing mail services, shipping, and making travel arrangements. Acquire skills in organizing meetings and conferences effectively. Enhance time management abilities to prioritize tasks and meet deadlines. Learn the fundamentals of record-keeping and maintaining an efficient filing system. Develop business writing skills for effective communication in various contexts. Strengthen organizational skills to handle tasks and responsibilities efficiently. Cultivate effective communication skills for both written and verbal interactions. Understand the importance of providing exceptional customer service in a helpdesk setting. Learn techniques for effective planning and scheduling to optimize productivity. Gain proficiency in handling invoicing and petty cash tasks accurately and responsibly. Why buy this Level 1 Help Desk Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 1 Help Desk Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 1 Help Desk Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Level 1 Help Desk Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 1 Help Desk Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 1 Help Desk Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Level 1 Help Desk Training Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Level 1 Help Desk Training 00:20:00 Final Exam Final Exam - Level 1 Help Desk Training 00:20:00 Assignment Assignment - Level 1 Help Desk Training 00:00:00

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

***24 Hour Limited Time Flash Sale*** Little Learners Educational Bundle - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Little Learners Educational Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Little Learners Educational Bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Little Learners Educational Bundle Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Little Learners Educational Bundle Career Bundle: Course 01: Nursery Teacher Training Course Course 02: Phonics Teaching Diploma Course 03: EYFS Teaching Diploma Course 04: Early Years Primary Teaching Course 05: Understanding Autism Course 06: 200 Common English Idioms and Phrases Course 07: Teaching Fundamentals: Make Concepts Easy to Understand Course 08: Level-3 English Grammar Course Course 09: Pre-Algebra Course Course 10: Educational Psychology and Development Course 11: High School Math Course 12: Advanced Mathematics Course 13: Functional Skills Level 2 - Maths and English Course 14: Lesson Planning for Teaching Course 15: Positive Handling at School Course 16: Child Protection and Safeguarding Course 17: Paediatric First Aid Course 18: Learning Disability Awareness Course 19: Teaching English as a Foreign Language (TEFL) Certificate Course 20: Remote Teaching Online Course 21: Adult Education Mastery Training Course 22: Teaching & Homeschooling Course 23: Child Playwork Course 24: Nursery Assistant and Child Attachment Course 25: The Complete Guide To Getting A Teaching Job With Little Learners Educational Bundle, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in the Little Learners Educational Bundle today and take the first step towards achieving your goals and dreams. Why buy this Little Learners Educational Bundle? Free CPD Accredited Certificate upon completion of Little Learners Educational Bundle Get a free student ID card with Little Learners Educational Bundle Lifetime access to the Little Learners Educational Bundle course materials Get instant access to this Little Learners Educational Bundle course Learn Little Learners Educational Bundle from anywhere in the world 24/7 tutor support with the Little Learners Educational Bundle course. Start your learning journey straightaway with our Little Learners Educational Bundle Training! Little Learners Educational Bundle premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Little Learners Educational Bundle is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Little Learners Educational Bundle course. After passing the Little Learners Educational Bundle exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Little Learners Educational Bundle course is ideal for: Students seeking mastery in Little Learners Educational Bundle Professionals seeking to enhance Little Learners Educational Bundle skills Individuals looking for a Little Learners Educational Bundle-related career. Anyone passionate about Little Learners Educational Bundle Requirements This Little Learners Educational Bundle doesn't require prior experience and is suitable for diverse learners. Career path This Little Learners Educational Bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Designated Safeguarding Officer As the Designated Safeguarding Lead, you are the first point of contact for staff members, families, and anyone who has access to your organisation; therefore, you must have a thorough understanding of child protection procedures. This exclusive Level 3 Designated Safeguarding Officer / Lead Training will teach you more about the role and will assist you in better understanding the safeguarding process. The Designated Safeguarding Officer course uses a combination of written text and interactive exercises to help you review and develop your organisation's child protection procedures and ensure that all staff members understand their roles in safeguarding children. Courses are included in this Level 3 Designated Safeguarding Officer / Lead Training Course Course01: Level 3 Designated Safeguarding Officer / Lead Training Course02: Level 4 Diploma in Child Psychology Course03: Level 2 Safeguarding Children Training Course Course04: Child and Adolescent Mental Health [ Note: Free PDF certificate as soon as completing the Designated Safeguarding Officer course] Designated Safeguarding Officer Course Curriculum of Level 3 Designated Safeguarding Officer / Lead Training Module 01: Introduction Module 02: Safeguarding Structure and Guidance Module 03: Recognising and Responding to Abuse Module 04: Responses Under the Safeguarding Structure Module 05: Working Together and Sharing Information Module 06: Recording Information Assessment Method of Designated Safeguarding Officer After completing each module of the Level 3 Designated Safeguarding Lead Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Designated Safeguarding Officer After completing the MCQ/Assignment assessment for this Level 3 Designated Safeguarding Lead Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Designated Safeguarding Officer This Level 3 Designated Safeguarding Officer / Lead Training Course is ideal for anyone who works with children and holds management, supervisory or designated child protection roles in settings such as schools, universities, charities, places of worship, sports clubs, leisure centres and GP and healthcare practices. The Level 3 Designated Safeguarding Officer / Lead Training course is suitable for anyone wishing to understand the responsibilities of the Level 3 Designated Safeguarding Officer / Lead Training so that they can become a safeguarding lead for their company or assist those who already hold the position. Requirements Designated Safeguarding Officer There are no specific requirements for Level 3 Designated Safeguarding Officer / Lead Training course because it does not require any advanced knowledge or skills. Career path Designated Safeguarding Officer Certificates Certificate of completion Digital certificate - Included