48152 Courses delivered Online

Duration 3 Days 18 CPD hours This course is intended for Service providers who are designing or using VMware SD-WAN solutions or managing SD-WAN networks for customers Service providers looking to deliver a managed hybrid WAN with MPLS service Service providers transforming their MPLS networks for direct access to cloud services and increased network agility Overview By the end of the course, you should be able to meet the following objectives: Describe how VMware SASE™ solves security challenges for distributed enterprises Identify where VMware SD-WAN fits in the VMware SASE framework Describe the process for validating the installation of VMware SD-WAN Orchestrator and Gateway in a service provider environment Describe the features for monitoring and maintaining a VMware SD-WAN installation Evaluate the security features and certificate operations for managing a VMware SD-WAN installation Describe VMware SD-WAN Edge licensing and license types Describe the features of VMware Edge Network Intelligence™ Recognize VMware SD-WAN network monitoring tools for generating reports, events, and alerts Recognize the remote diagnostic actions available on VMware SD-WAN Orchestrator Troubleshoot VMware SD-WAN Orchestrator and Gateway common issues This three-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware SD-WAN? environment for service providers.In this course, you focus on deploying and managing VMware SD-WAN for a service provider, including troubleshooting common issues. Course Introduction Introductions and course logistics Course objectives VMware SD-WAN Installation for Service Providers Describe security challenges for distributed enterprises Describe the VMware SASE solution for securing distributed enterprises Describe VMware deployment models for service providers Explain how VMware SD-WAN can help to transform MPLS networks to service-ready networks Identify resource requirements for installing VMware SD-WAN Orchestrator and Gateways Describe the procedure for installing VMware SD-WAN Orchestrator Describe the process for provisioning VMware SD-WAN Orchestrator Identify the external service dependencies for VMware SD-WAN Orchestrator Recognize disaster recovery options for SD-WAN Orchestrator Describe the disaster recovery workflow for VMware SD-WAN Orchestrator Identify the requirements for installing VMware SD-WAN Gateway instances Describe the procedure for installing VMware SD-WAN Gateway instances Describe the procedure for installing VMware SD-WAN Gateway instances on ESXi hosts identify Data Plane Development Kit support for gateway performance Describe the VMware SD-WAN Gateway deployment modes for service providers Configure a VMware SD-WAN Gateway for a service provider Assign a VMware SD-WAN Gateway for a service provider VMware SD-WAN Monitoring and Maintenance Describe VMware SD-WAN Orchestrator system health-monitoring features Describe VMware SD-WAN Orchestrator process-monitoring features Describe VMware SD-WAN Orchestrator storage-monitoring features Describe VMware SD-WAN Orchestrator database-monitoring features Describe the VMware SD-WAN Orchestrator upgrade process Describe the VMware SD-WAN Orchestrator backup and data archival processes Describe the VMware SD-WAN Orchestrator process to expand database disks Describe the VMware SD-WAN Orchestrator system metrics for monitoring Describe how systems metrics are collected for monitoring VMware SD-WAN Orchestrator Describe VMware SD-WAN Gateway additions and removals Describe the VMware SD-WAN Gateway upgrade process Describe the VMware SD-WAN Gateway validation process VMware SD-WAN Security and Edge Licensing Describe the VMware SD-WAN PKI security infrastructure Recognize VMware SD-WAN PKI authentication modes Describe VMware SD-WAN certificate operations Describe the VMware SD-WAN PKI certificate authentication configuration Describe the VMware SD-WAN PKI configuration process Compare operator and partner logins Describe the VMware SD-WAN self-signed certificate authority process Describe VMware SD-WAN certificate authority renewal and revocation Describe the VMware SD-WAN intermediate certificate authority Describe the VMware SD-WAN certificate chain of trust Describe the VMware SD-WAN Edge licensing and license types Assign and view the VMware SD-WAN Edge licenses and reports VMware SD-WAN Reporting and Diagnostics Describe the VMware SD-WAN network monitoring tools Describe the VMware SD-WAN network visibility options and controls Identify the VMware SD-WAN Orchestrator reporting features Describe and analyze VMware SD-WAN Orchestrator events View enterprise reports by operator, partner, and administrator View historical network insights and real-time reports on path visibility Describe common VMware SD-WAN alerts Describe the VMware SD-WAN heart mechanism for alerts Configure VMware SD-WAN alerts Analyze common VMware SD-WAN alerts Use standard networking tools for monitoring VMware SD-WAN Describe remote diagnostic actions available on VMware SD-WAN Orchestrator Use the remote diagnostics tools on VMware SD-WAN Orchestrator Generate remote diagnostics bundles and packet captures VMware SD-WAN Orchestrator and Gateway Troubleshooting Recognize the basic sanity checks to troubleshoot VMware SD-WAN Orchestrator Create diagnostic bundles to enable support to troubleshoot VMware SD-WAN Orchestrator Recognize the basic checks to troubleshoot VMware SD-WAN Orchestrator Troubleshoot common VMware SD-WAN Orchestrator performance issues Describe the tools available to troubleshoot VMware SD-WAN Gateway Analyze sample outputs for debugging a VMware SD-WAN Gateway issue Use Data Plane Development Kit to improve VMware SD-WAN Gateway performance VMware SD-WAN Orchestrator and Gateway Commands Recognize when and how to use VMware SD-WAN Orchestrator database-monitoring commands Recognize when and how to use the VMware SD-WAN Gateway process-monitoring commands

Duration 2 Days 12 CPD hours This course is intended for This course is designed for all project managers and project team leaders. Overview At course completion, students will be able to identify, analyze, respond to, and control project risks. This course focuses on improving the project manager?s risk management expertise, from initial planning through project closure. Participants will apply all course principles to a work-related case study taken directly from their work environment. Risk Management Overview Risk Management Benefit and Uses Project Risk Management Project Management Life Cycle Initiating Process Group Initiating Process Group Overview Develop Project Charter Identify Stakeholders Project Selection Criteria ROI Analysis ROI Methods Risk Complexity Index Project Selection Planning Process Group Planning Process Group Overview Scope Risks Schedule Risks Resource Risks Plan Risk Management Identify Risks Delphi Technique Subject Matter Expert Input Brainstorming Fishbone Diagrams Process Analysis Five Whys Influence Diagrams Risk Breakdown Structure (RBS) Risk Register Perform Qualitative Risk Analysis Probability and Impact Assessment Probability and Impact Chart Perform Quantitative Risk Analysis Three point estimates PERT Triangular Distributions Outlier Considerations Geometric Mean Normal Distributions Methods Tornado Diagrams Expected Monetary Value (EMV) Monte Carlo Plan Risk Responses Risk Response Strategies Overall Project Risk Checklists Executing, Monitoring and Controlling Process Groups Executing Process Group Overview Monitoring and Controlling Process Group Overview Control Risks Project Monitoring Longer Projects Closing Process Group Closing Process Group Overview Close Project or Phase Risk Activities During Closing Process Group Post-Project Risk Assessment

Duration 3 Days 18 CPD hours This course teaches you how to solve a broad range of problems that can arise in organizations using Microsoft Exchange Online. In this course, you?ll troubleshoot many aspects of Microsoft Exchange Online, including mail flow, compliance, recipient problems, and cloud/on-premises hybrid configurations.

Duration 3 Days 18 CPD hours This course is intended for This course is aimed at project team members responsible to implementing cross application business processes in Sales and Distribution and Materials Management. Participants wishing to familiarize themselves with the basic execution of cross-application business processes and implementation in the standard SAP ERP. In this course, participants become familiar with the functions for processing selected cross application business processes in Sales and Distribution and Materials Management, and identify the associated Customizing settings. Course Outline Third-party order processing Cross-company-code sales Stock transfers within a company code Cross-company-code stock transfers Subcontracting Advanced Returns Management (supplier and customer returns)

Duration 2 Days 12 CPD hours This course is intended for Participants interested in a general overview of SAP ERP Financials; Project team members in the organization and design phase of an SAP ERP Financials implementation In this course, students will identify the areas of the SAP ERP Financials solution, describe the capabilities of the SAP ERP Financials solution using business processes, & apply the SAP NetWeaver Business Client (NWBC) in the SAP ERP Financials solution. Course Outline SAP ERP Financials - Introduction & Overview Positioning SAP ERP Financials Business processes (and their integration) in the SAP ERP Financials solution Financial Accounting: General Ledger Accounting Financial Accounting: Accounts Payable Management Accounting: Internal Order Financial Accounting: Asset Accounting Financial Accounting: Accounts Receivable Improving the End-To-End Process of Receivables Management

Duration 3 Days 18 CPD hours This course is intended for This advanced course is for IT professionals tasked with administering a Spectrum Scale system. Overview Please see Overview This course is intended for IT professionals tasked with administering a Spectrum Scale system. It includes information on installing, configuring and monitoring a Spectrum Scale cluster. Migrating to IBM Spectrum Scale 4.2Spectrum Scale 4.2 GUIMulti-clusterClustered NFSCluster Export Services for multi-protocol supportSMB Protocol SupportNFS Support in CES; Ganesha overview/performanceActive File ManagementAFM-Based Disaster Recovery (DR) and Asynchronous DRPlanning LTFS and GPFS environment for data archivingFile Placement OptimizerIBM© GPFS-FPO and integration with GPFS Hadoop connectorIBM© Spectrum Scale Call HomeMonitoring and performance tuningFlash Cache metadata migration

Duration 2 Days 12 CPD hours This course is intended for This course is most valuable for individuals who have been given responsibilities to create or maintain a website. It will also be valuable for new web designers, web developers, and graphic artists who want to extend their skills in creating complete websites. Learning how to use Dreamweaver CC will enable the practitioner to create web pages and sites in the most efficient manner. Overview In this course, you will use Dreamweaver CC to design, build, maintain, and upload websites. You will: ?Identify Dreamweaver fundamentals.?Create websites.?Create web pages.?Insert tables and import content into web pages. ?Create reusable site assets.?Link web pages and send the website to the server. In this course, you will learn to maintain and administer your website with Dreamweaver?s site and page management tools. In this course, you will learn to maintain and administer your website with Dreamweaver?s site and page management tools.

Duration 2 Days 12 CPD hours This course is intended for This intermediate course is for operations personnel and technical staff who are directly involved in the installation, operation, systems support, and software support of their System z mainframe environment. Overview Identify the zEnterprise 196 and 114, System z10, System z9, and zSeries servers Describe the major differences of the function and features between the System z servers Describe and explain the concept of logical partitioning Identify how various resources are assigned to LPARs during initialization Describe the functions provided by the HMC and SE This course teaches you navigation, operation, and recovery techniques for the Hardware Management Console (HMC) in the System z environment. Through lecture and hands-on exercises, you learn setup and operating procedures for the HMC, gain indepth problem determination skills, practice HMC operations, and utilize recovery capabilities provided by the System z servers. WelcomeUnit 1: IBM mainframe server hardware: Overview Unit 2: Using the HMC classic style user interface Unit 3: Using the HMC tree style user interfaceUnit 4: Using the HMC to monitor System z servers Supporting labsReviewUnit 5: Activation profiles and operational tasksUnit 6: Single object operation: CPC session Supporting labs

Duration 1 Days 6 CPD hours This course is intended for Account and project managers Business liaisons Deployment engineers Managers overseeing CCE deployments Technical sales Overview After taking this course, you should be able to: Provide a high-level overview of the Cisco Contact Center portfolio List the key components within the Packaged Contact Center Enterprise (PCCE) architecture and their functions Describe how calls flow through PCCE using appropriate terms and naming conventions Introduce the tools used in the configuration, scripting, reporting and support of a PCCE deployment Identify advanced features available within the PCCE solution The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the task of creating reports and managing disparate data sources. Introduction to CCE Cisco Contact Center Basics Cisco Contact Center Fundamentals Functionality of PCCE Components Public Switched Telephone Network (PSTN) and Voice Gateways Cisco Unified Border Element (CUBE) Terms and Naming Conventions Used in CCE CCE Access Environment CCE Routing Configuration Access Tools Available in CCE Single Pane of Glass (SPOG) Cisco Intelligent Contact Management (ICM) Configuration Manager Discovering CCE Features Beyond Default Agent Management Agent Efficiency

Duration 2 Days 12 CPD hours This course is intended for This is an advanced course for DBAs and technical individuals who plan, implement, and maintain Db2 11.1 databases Overview Please refer to course overview This course is designed to teach you how to:Perform advanced monitoring using the Db2 administrative views and routines in SQL queries.Manage the disk space assigned in Database Managed Storage (DMS) and Automatic Storage table spaces, including the activities of the rebalancer.Use SQL queries and Db2 commands to check the high water mark on table spaces and to monitor the rebalance operation.Utilize the REBUILD option of RESTORE, which can build a database copy with a subset of the tablespaces using database or tablespace backup images.Plan and execute the TRANSPORT option of RESTORE to copy schemas of objects between two Db2 databases.Create incremental database or tablespace level backups to reduce backup processing and backup image storage requirements.Implement automatic storage management for table spaces and storage groups or enable automatic resize options for DMS managed table spaces to reduce administration requirements and complexity.Describe the various types of database memory including buffer pools, sort memory, lock memory and utility processing memory.Adjust database or Db2 instance configuration options to improve application performance or processing efficiency.Implement Db2 Self Tuning Memory management for specific database memory areas. Advanced MonitoringDb2 Table Space ManagementDb2 Database Memory ManagementDatabase rebuild supportDb2 database and tablespace relocationDb2 Incremental Backup